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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237575 Views

27 replies

5 likes

  • 237575 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118773 Views

116 replies

13 likes

Other
  • 118773 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2697 Views

0 replies

0 likes

iOS
  • 2697 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305495 Views

62 replies

16 likes

  • 305495 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130828 Views

19 replies

38 likes

  • 130828 Views
  • 19 replies
  • 38 likes

App keeps crashing when I start it up

PlanFreeCountry UKDeviceiPhone 6sOperating SystemiOS 10 My Question or Issue Whenever I try to start the app it loads up the logo, then immediately closes itself. Hasn’t been an issue for the years ive been using the app but started happening when I ...

Newbie

Plan Free Country  UK Device iPhone 6s Operating System iOS 10   My Question or Issue  Whenever I try to start the app it loads up the logo, then immediately closes itself. H...

Loxer

Community Legend

841 Views

1 replies

0 likes

apple
Crash
iOS
startup
  • 841 Views
  • 1 replies
  • 0 likes

Instagram sharing doesn’t work

PlanPremiumCountryIndonesia DeviceiPhone XOperating SystemiOS 12.0.1 My Question or IssueIt asks me to log-in for every song that I want to share on Instagram stories and then it doesn’t share it. It doesn’t show me a preview of how it’s supposed to ...

Casual Listener

Plan Premium Country Indonesia   Device iPhone X Operating System iOS 12.0.1   My Question or Issue It asks me to log-in for every song that I want to share on Instagram stories ...

Maxim

Spotify Star

1005 Views

1 replies

0 likes

  • 1005 Views
  • 1 replies
  • 0 likes

Instagram Story posts not working WHY

PlanPremiumCountry USADevice(iPhone XS)Operating System(iOS) My Question or Issue I am logged in all my Spotify, instagram and Facebook and Twitter accounts. I've never had this issue before. Everytime I go to post a song on my Instagram story it pro...

Newbie

  Plan Premium Country  USA Device (iPhone XS) Operating System (iOS)   My Question or Issue  I am logged in all my Spotify, instagram and Facebook and Twitter accounts...

Maxim

Spotify Star

1062 Views

1 replies

1 likes

Instagram
sharing
Social
Spotify
  • 1062 Views
  • 1 replies
  • 1 likes

Solved!! Instagram stories not working.

PlanFreeCountry The NetherlandsDeviceiPhone 6Operating SystemiOS 12.0.1 My Question or Issue Hello,When I want to share a song through instagram stories. It asks me to log in on Instagram(weird, because normally it does that automaticly). After I hav...

Newbie

Plan Free Country  The Netherlands Device iPhone 6 Operating System iOS 12.0.1   My Question or Issue  Hello, When I want to share a song through instagram stories. It asks ...

Maxim

Spotify Star

2011 Views

1 replies

0 likes

  • 2011 Views
  • 1 replies
  • 0 likes

Concerts disappeared?

PlanPremiumCountryGermanyDeviceiPhone SEOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo Spotify decided to kill the Browse button... fine... I used it all the time to find and discover new music, but okay... What really...

Newbie

Plan Premium Country Germany Device iPhone SE Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So Spotify decided to kill the Browse button... fine....

Loxer

Community Legend

5288 Views

1 replies

0 likes

  • 5288 Views
  • 1 replies
  • 0 likes

Spotify doesnt work abroad on wifi

PlanPremiumCountry ItalyDeviceiPadOperating SystemiOS 10 My Question or Issue Spotify doesnt work abroad on wifi, but on 4G which is expensive. Has anyone had this issue too? Whats the fix? thank you daniele

Regular

Plan Premium Country  Italy Device iPad Operating System iOS 10   My Question or Issue  Spotify doesnt work abroad on wifi, but on 4G which is expensive. Has anyone had this ...

DanieleB

Regular

1175 Views

2 replies

0 likes

Premium
  • 1175 Views
  • 2 replies
  • 0 likes

Don’t have new update

PlanPremiumCountry UKDeviceiPhone 8Operating SystemiOS 11 My Question or Issue The new update isn’t showing for me I’m not sure why at all, I deleted and downloaded again the app a few hours ago but still nothing. Can anyone help?

Newbie

Plan Premium Country  UK Device iPhone 8 Operating System iOS 11   My Question or Issue  The new update isn’t showing for me 😞 I’m not sure why at all, I deleted and downloa...

fankny212

Casual Listener

1034 Views

2 replies

1 likes

  • 1034 Views
  • 2 replies
  • 1 likes

Menu stuck at the top of the screen

My spotify premium doesn't resolve properly on my iPhone all of a sudden. When I open spotify, the menu that used to appear along the bottom (home, search, my library) is now along the top of the screen and the rest of the screen is black. When I cli...

Casual Listener

My spotify premium doesn't resolve properly on my iPhone all of a sudden.  When I open spotify, the menu that used to appear along the bottom (home, search, my library) is now along the top of t...

nymue2000

Casual Listener

2966 Views

2 replies

0 likes

screen stuck
  • 2966 Views
  • 2 replies
  • 0 likes

The music in my IPhone shuffles and pauses randomly without me asking the device to do it

PlanPremiumCountryColombiaOperating SystemiPhone 7 IOS 12.0 My Question or IssueHi, I have had issues with the music in Spotify. I play it on my device and randomly it is shuffled or pauses without me ordering it to do it. Please if someone would hel...

Newbie

Plan Premium Country Colombia Operating System iPhone 7 IOS 12.0   My Question or Issue Hi, I have had issues with the music in Spotify. I play it on my device and randomly it is shuffle...

Loxer

Community Legend

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Can’t edit queue

PlanFree/Premium premiumCountry norway DeviceIphone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) Ios 12.0My Question or Issueediting the queue list is impossible. I can drag one song up on the list at the time, and then i’ll have to resta...

Newbie

  Plan Free/Premium premium Country norway   Device Iphone X Operating System (iOS 10, Android Oreo, Windows 10,etc.)  Ios 12.0 My Question or Issue editing the queue l...

Loxer

Community Legend

1080 Views

1 replies

0 likes

  • 1080 Views
  • 1 replies
  • 0 likes

iPhone battery drains when using AirPods

PlanPremiumCountryUnited StatesDeviceiPhone 7Operating SystemiOS 12 My Question or Issue A friend and I are having the same issue: Spotify drains our iPhone battery excessively, but only when playing downloaded music over AirPods. I haven't tested it...

Casual Listener

Plan Premium Country United States Device iPhone 7 Operating System iOS 12   My Question or Issue  A friend and I are having the same issue: Spotify drains our iPhone battery exce...

almondmilk96

Casual Listener

6217 Views

2 replies

1 likes

  • 6217 Views
  • 2 replies
  • 1 likes

iPhone does not ring while listening to Spotify

PlanPremiumCountryCanadaDeviceiPhone 6Operating System11.4 My Question or Issue When I listen to music through Bluetooth, when a phone call comes in, the music mutes, but I do not hear a ring tone. This does not happen with the iOS music app. This is...

Newbie

Plan Premium Country Canada Device iPhone 6 Operating System 11.4   My Question or Issue   When I listen to music through Bluetooth, when a phone call comes in, the music mutes, ...

Loxer

Community Legend

4319 Views

1 replies

0 likes

  • 4319 Views
  • 1 replies
  • 0 likes

[Bug] Song queue not working properly

PlanPremiumCountryAustria DeviceiPhone XsOperating SystemiOS 12 My Question or Issue Recently the play queue stopped working correctly on iOS 12. When rearranging songs in the queue the changes are not saved. Also when selecting more songs to either ...

Regular

Plan Premium Country Austria   Device iPhone Xs Operating System iOS 12   My Question or Issue   Recently the play queue stopped working correctly on iOS 12. When rearrangi...

Loxer

Community Legend

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

I don’t have the spotify update?

PlanPremiumCountrythe Netherlands DeviceIphone 7Operating Systemios 12Yesterday the new update came out.I read on a site that the update is available for free/premium users all around the world. My friends all have it, except me.. I have tried redown...

Newbie

  Plan Premium Country the Netherlands   Device Iphone 7 Operating System ios 12 Yesterday the new update came out. I read on a site that the update is available for free/premium...

Loxer

Community Legend

674 Views

2 replies

0 likes

  • 674 Views
  • 2 replies
  • 0 likes

Spotify iOS Queue Bug

PlanStudent PremiumCountry USADeviceiPhone SEOperating SystemiOS 12 My Question or Issue I've been experiencing an ongoing bug in the Spotify app where whenever I add a song to my queue for the first time (when my queue is empty), the song adds to my...

Newbie

 Plan Student Premium Country  USA Device iPhone SE Operating System iOS 12     My Question or Issue  I've been experiencing an ongoing bug in the Spotify app wher...

Loxer

Community Legend

888 Views

1 replies

0 likes

  • 888 Views
  • 1 replies
  • 0 likes

After downloading the whole playlist to my phone, the playlist stops to update

Student PremiumCountry Hong KongIPhone X So, right after I downloaded the whole playlist, for example Spinning Records's Brand new. The playlist will not update the songs and I assume that the playlist will update by Spinning Records. Is it normal or...

Newbie

Student Premium Country Hong Kong IPhone X     So, right after I downloaded the whole playlist, for example Spinning Records's Brand new. The playlist will not update the songs and I a...

Loxer

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Artist credits not working properly?

PlanPremiumCountryPolandDeviceiPad 9.7 2018Operating SystemiOS 12.1 My Question or IssueWhenever I attempt to access the artist credits, they don’t seem to work properly- they show up on screen for a split second before they disappear, so that I can’...

Newbie

Plan Premium Country Poland Device iPad 9.7 2018 Operating System iOS 12.1   My Question or Issue Whenever I attempt to access the artist credits, they don’t seem to work properly- the...

Loxer

Community Legend

848 Views

1 replies

0 likes

  • 848 Views
  • 1 replies
  • 0 likes

keeps on switching from free trial to premium

so my mum just tried signing up to Spotify premium family, she invited me and i got it strait away but she was still waiting on hers. she ended up buying the normal membership (because she didn’t know that it was eventually going to update) and is on...

Visitor

so my mum just tried signing up to Spotify premium family, she invited me and i got it strait away but she was still waiting on hers. she ended up buying the normal membership (because she didn’t kno...

Loxer

Community Legend

665 Views

1 replies

0 likes

Help
Pls help
  • 665 Views
  • 1 replies
  • 0 likes

repetition track all the time

It happens all the time When I heard a song from my library on a playlist but it doesn’t show up like I have already add this song to my library when I add it to my library it will become so many same song

Newbie

It happens all the time When I heard a song from my library on a playlist but it doesn’t show up like I have already add this song to my library when I add it to my library it will become  so ma...

Loxer

Community Legend

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Some offline downloaded songs randomly disappear

I PlanPremiumCountry UkDeviceiPhone X Operating System(iOS 12, but been happening for years on my iPhone 6 too My Question or Issue Some of my songs downloaded and saved for offline listening randomly disappear. Ive read a lot online and it’s not my ...

Regular

I Plan Premium Country  Uk Device iPhone X  Operating System (iOS 12, but been happening for years on my iPhone 6 too   My Question or Issue  Some of my songs downloaded...

Loxer

Community Legend

817 Views

1 replies

0 likes

  • 817 Views
  • 1 replies
  • 0 likes