Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

226151 Views

53 replies

13 likes

  • 226151 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

151561 Views

506 replies

108 likes

  • 151561 Views
  • 506 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106195 Views

19 replies

38 likes

  • 106195 Views
  • 19 replies
  • 38 likes

Language translation issues

Plan - Free, attempting to upgrade to premium Country - AustraliaDevice - IphoneOperating System - iOS 11 My Question or Issue I’m currently travelling overseas, my free subscription constraints no longer allow me to access Spotify through the app. I...

Newbie

Plan - Free, attempting to upgrade to premium  Country - Australia Device - Iphone Operating System - iOS 11   My Question or Issue  I’m currently travelling ...

Loxer

Community Legend

833 Views

1 replies

0 likes

  • 833 Views
  • 1 replies
  • 0 likes

Artist curated playlists

After the recent Spotify update that changed the whole set up of viewing songs (which sucks so much tbh) I cant find any artist curated playlists without manually looking up the names. Is there a way to find the playlists on the artists’ page or some...

Newbie

After the recent Spotify update that changed the whole set up of viewing songs (which sucks so much tbh) I cant find any artist curated playlists without manually looking up the names. Is there a way...

ryrymadison

Gig Goer

1056 Views

1 replies

0 likes

  • 1056 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't share to Instagram Stories

My Question or IssueI can't share a playlist to Instagram Stories, it keeps showing an alert that says "Try again later" (pic attached). I tried for several days and keeps saying the same.I already uninstall/install Spotify, and also have the later v...

Newbie

My Question or Issue I can't share a playlist to Instagram Stories, it keeps showing an alert that says "Try again later" (pic attached). I tried for several days and keeps saying the same. I alrea...

Guido

Spotify Legend

1258 Views

1 replies

0 likes

  • 1258 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to enable car mode in car hooked up via aux cable?

PlanPremiumDevice(iPhone 6)Operating System(iOS 11) My Question or Issue Why is there not a simple button to enable car mode so it can be used however people would like? Why is this such a difficult feature to use? How do I use it when hooked up via ...

Regular

Plan Premium Device (iPhone 6) Operating System (iOS 11)   My Question or Issue  Why is there not a simple button to enable car mode so it can be used however people would like? Why...

Guido

Spotify Legend

8348 Views

2 replies

13 likes

  • 8348 Views
  • 2 replies
  • 13 likes

Superuser Contribution 2 green highlighted songs

I have a collaborative playlist which sometimes when i open it, it shows 2 green songs highlighted in green.1 is the song i'm listening to, is the other one something the other person on the collaborative playlist is listening to?

Newbie

  I have a collaborative playlist which sometimes when i open it, it shows 2 green songs highlighted in green. 1 is the song i'm listening to, is the other one something the other person on th...

Guido

Spotify Legend

1138 Views

1 replies

0 likes

  • 1138 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify jumps like a scratched CD on iPhone 7

Hi,i’m having an issue with iPhone 7 where songs randomly jump and sound like a scratched CD for a few seconds before going back to normal.This happens on all outputs (headphones, Bluetooth etc) and I’m on Spotify premium.It also happens on all songs...

Casual Listener

Hi, i’m having an issue with iPhone 7 where songs randomly jump and sound like a scratched CD for a few seconds before going back to normal. This happens on all outputs (headphones, Bluetooth etc) ...

Katerina

Spotify Legend

1271 Views

7 replies

0 likes

  • 1271 Views
  • 7 replies
  • 0 likes

Superuser Contribution App is skipping/pausing randomly when playing on Bluetooth device.

PlanPremiumCountry USADeviceiPhone8 plus Operating SystemiOS 12.0 My Question or IssueMusic is skipping when playing on all Bluetooth devices. I've tried everything in the common issues thread, including a full factory reset of my phone, nothing seem...

Casual Listener

  Plan Premium Country  USA Device iPhone8 plus  Operating System iOS 12.0   My Question or Issue Music is skipping when playing on all Bluetooth devices. I've tried ev...

Guido

Spotify Legend

1516 Views

7 replies

0 likes

  • 1516 Views
  • 7 replies
  • 0 likes

Contentious play in car resets

 PlanPremiumCountry EstoniaDeviceiPhone 6Operating SystemiOS 12

Casual Listener

  Plan Premium Country  Estonia Device iPhone 6 Operating System iOS 12

jevgenik

Casual Listener

668 Views

3 replies

0 likes

  • 668 Views
  • 3 replies
  • 0 likes

Superuser Contribution IPhone X songs offline

Certain songs shows offline when try to play in IPhone X whereas Iphone 7 able to play.PlanPremiumCountry MalaysiaDeviceIPhone XOperating System(iOS 11) My Question or Issue Issue

Regular

Certain songs shows offline when try to play in IPhone X whereas Iphone 7 able to play. Plan Premium Country  Malaysia Device IPhone X Operating System (iOS 11)   My Question or I...

Darwinrao118

Regular

2214 Views

6 replies

0 likes

iphone X songs offline
  • 2214 Views
  • 6 replies
  • 0 likes

Shuffle not turning off

Plan freeFreeCountry UsaDeviceiphone 6sOperating Systemios 10 My Question or Issue Shuffle isnt turning off at all there is no way to even toggle no button showing up at all i made the account on a amazon fire 7 and then i got it on my iphone it show...

Newbie

Plan free Free Country  Usa Device iphone 6s Operating System ios 10   My Question or Issue  Shuffle isnt turning off at all there is no way to even toggle no button showing ...

Loxer

Community Legend

965 Views

1 replies

0 likes

  • 965 Views
  • 1 replies
  • 0 likes

Numerous glitches on most recent update. FIX!!!!!!!

PlanPremiumCountry USADeviceiPhone SEOperating System(iOS 10 My Question or IssueMy spotify app has become nearly unusable since the last few updates. For starters, the Que system is all messed up, as it will become unordered right after I order ever...

Regular

Plan Premium Country  USA Device iPhone SE Operating System (iOS 10   My Question or Issue My spotify app has become nearly unusable since the last few updates.  For starters...

Loxer

Community Legend

2029 Views

1 replies

0 likes

  • 2029 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Now Playing" not updating in queue

The queue (i.e. the screen accessed by clicking the little button in the top-right of the player window) isn’t updating on iOS as songs are played or skipped. The same song is listed under the “Now Playing” heading indefinitely — or until I either ex...

Visitor

The queue (i.e. the screen accessed by clicking the little button in the top-right of the player window) isn’t updating on iOS as songs are played or skipped.   The same song is listed under...

cfarrell1898

Regular

1783 Views

9 replies

0 likes

  • 1783 Views
  • 9 replies
  • 0 likes

IOS Full Screen Album art

I only get full screen album art on TODAY TOP HITS Playlist and it looks cool !!!When do we get these for all playlists ???

Gig Goer

I only get full screen album art on TODAY TOP HITS Playlist and it looks cool !!! When do we get these for all playlists ???        

sdschramm

Roadie

4417 Views

2 replies

0 likes

  • 4417 Views
  • 2 replies
  • 0 likes

How am I streaming my local files (on my windows PC) from my iPhone?

I know this title probably makes no sense at all. But I'll try my best to explain what I mean here. If you enlarge this screenshot above, you can see that there are some tracks in this playlist where the artist names are grey (obviously that means th...

Casual Listener

I know this title probably makes no sense at all. But I'll try my best to explain what I mean here.   If you enlarge this screenshot above, you can see that there are some tracks in this p...

Loxer

Community Legend

573 Views

2 replies

0 likes

  • 573 Views
  • 2 replies
  • 0 likes

Bringing up queue on new update?

PlanPremiumCountry USADeviceiPhone 6sOperating SystemiOS 10 My Question or IssueDo I really have to press two separate buttons now to bring up the queue instead of just hitting the top right corner? This is annoying as I use the queue a lot and never...

Casual Listener

Plan Premium Country  USA Device iPhone 6s Operating System iOS 10   My Question or Issue Do I really have to press two separate buttons now to bring up the queue instead of just ...

Loxer

Community Legend

1661 Views

1 replies

0 likes

queue
  • 1661 Views
  • 1 replies
  • 0 likes

Solved!! Hi can't download Spotify

tried from the App Store and I don't have latest version My Question or Issue

Casual Listener

tried from the App Store and I don't have latest version    My Question or Issue  

Loxer

Community Legend

4056 Views

3 replies

0 likes

  • 4056 Views
  • 3 replies
  • 0 likes

[BUG] Discover Weekly not remembering Likes & Dislikes

PlanPremiumCountry USADeviceiPhone 6SOperating SystemiOS 12 My Question or IssueI believe I've found a bug in the Discover Weekly feature. Any indication of "like" and "dislike" that I make on my phone aren't recorded. When I "dislike" a song, it doe...

Casual Listener

Plan Premium Country  USA Device iPhone 6S Operating System iOS 12   My Question or Issue I believe I've found a bug in the Discover Weekly feature. Any indication of "like" and "...

Loxer

Community Legend

864 Views

3 replies

2 likes

  • 864 Views
  • 3 replies
  • 2 likes

App crashes and each time restarts it plays the same song every single time.

My iPhone App crashes and each time I open the app again, it then restarts and plays one particular song every single time this issue occurs. It doesn’t play the song I was recently listening too. Or if I close the app and open it back up, it doesn’t...

Newbie

My iPhone App crashes and each time I open the app again, it then restarts and plays one particular song every single time this issue occurs. It doesn’t play the song I was recently listening too. Or...

Loxer

Community Legend

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue issue

PlanPremiumCountryUSA DeviceiPhone 7 PlusOperating SystemiOS 10 My Question or Issue When I add or move songs from the shuffle list into the queue, I can't then go delete songs from the shuffle list. I press the delete button and it registers that I ...

Casual Listener

Plan Premium Country USA  Device iPhone 7 Plus Operating System iOS 10   My Question or Issue  When I add or move songs from the shuffle list into the queue, I can't then go ...

Loxer

Community Legend

1944 Views

7 replies

2 likes

  • 1944 Views
  • 7 replies
  • 2 likes