Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
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Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
The new update isnt showing me the list of songs on my playlists or my ‘favourited’ songs and when i plag music the whole playlist doesnt show. The update has rlly Dissapointed me.
Newbie
The new update isnt showing me the list of songs on my playlists or my ‘favourited’ songs and when i plag music the whole playlist doesnt show. The update has rlly Dissapointed me.
Billy-J
Spotify Star
505 Views
1 replies
1 likes
Im trying to install premium in my iphone but it says its not possible for my display
Newbie
Im trying to install premium in my iphone but it says its not possible for my display
Billy-J
Spotify Star
429 Views
1 replies
0 likes
So ever since I got my new phone and downloaded spotify on it (a few months ago) I have had an issue with some of my songs not being able to be played even though they are downloaded, etc. And by not being able to be played, I mean that the bar down ...
Newbie
So ever since I got my new phone and downloaded spotify on it (a few months ago) I have had an issue with some of my songs not being able to be played even though they are downloaded, etc. And...
Billy-J
Spotify Star
534 Views
1 replies
0 likes
The app couldn’t show the Home page.
Newbie
The app couldn’t show the Home page.
Billy-J
Spotify Star
600 Views
1 replies
0 likes
So they’re both paired to my iPhone but only one works at a time! If I click the button on Spotify, it gives me the options to play the left, right or via my phone. I can switch between left or right but can’t get BOTH to work Please help!
Newbie
So they’re both paired to my iPhone but only one works at a time! If I click the button on Spotify, it gives me the options to play the left, right or via my phone. I can switch between left or right...
Billy-J
Spotify Star
2141 Views
1 replies
2 likes
a Lot of people are complaIning can we get a response please? Or at least in known issues? https://www.reddit.com/r/apple/comments/8kmas7/spotify_destroying_battery_on_1131/
Gig Goer
a Lot of people are complaIning can we get a response please? Or at least in known issues? https://www.reddit.com/r/apple/comments/8kmas7/spotify_destroying_battery_on_1131/
Billy-J
Spotify Star
833 Views
1 replies
3 likes
On an iphone 7, new dowload, nothing plays music. Just get redirected to - this is a premium service please upgrade?
Casual Listener
On an iphone 7, new dowload, nothing plays music. Just get redirected to - this is a premium service please upgrade?
Billy-J
Spotify Star
442 Views
1 replies
0 likes
Planpremium Country USADeviceiphone 8 plusOperating SystemiOS 10 My Question or Issue I go to open my spotify and it shows me the logo and black screen and then it kicks it self off. It take me back to the app like if i were to hit the home button.
Newbie
Plan premium Country USA Device iphone 8 plus Operating System iOS 10 My Question or Issue I go to open my spotify and it shows me the logo and black screen and the...
Billy-J
Spotify Star
795 Views
1 replies
1 likes
PlanFreeCountry DeviceiPhone 7Operating SystemiOS 10 My Question or Issue Whenever I try to play a playlist of any kind something pops up saying “couldn’t open link” and “spotify can’t open this type of link on this type of device”.
Newbie
Plan Free Country Device iPhone 7 Operating System iOS 10 My Question or Issue Whenever I try to play a playlist of any kind something pops up saying “couldn’t open link...
Billy-J
Spotify Star
374 Views
1 replies
0 likes
PlanFreeCountryireland DeviceiPhone 5sOperating SystemiOS 11.5 My Question or Issue When I go onto my Spotify and click favourites or any playlist at all it comes up that it won’t work on this device and it was working earlier today so I dont underst...
Newbie
Plan Free Country ireland Device iPhone 5s Operating System iOS 11.5 My Question or Issue When I go onto my Spotify and click favourites or any playlist a...
Billy-J
Spotify Star
1076 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 7 PlusOperating SystemiOS 12.1 My Question or IssueThis morning all of the sudden my spotify has not been working. Any song I try to play, it just pauses right away. Whenever I click play, the song will pla...
Newbie
Plan Premium Country United States Device iPhone 7 Plus Operating System iOS 12.1 My Question or Issue This morning all of the sudden my spotify has not been working. Any song I try ...
Loxer
Community Legend
1013 Views
1 replies
1 likes
Hello. I am a Spotify premium user and I am wondering how performance is on an iPod Touch 5 running the latest version of Spotify. I wouldn't want to buy it if it lags, crashes, or has a lot of bugs. Does anyone have Spotify on their iPod touch 5th G...
Casual Listener
Hello. I am a Spotify premium user and I am wondering how performance is on an iPod Touch 5 running the latest version of Spotify. I wouldn't want to buy it if it lags, crashes, or...
Billy-J
Spotify Star
7159 Views
3 replies
0 likes
I had an iphone 7+ that I upgraded to an 8+ a couple months ago. Spotify premium worked flawlessly on the 7+, but from the get go is not functioning the same on the 8+. The main reasons I have premium are for playing songs in order and for being able...
Casual Listener
I had an iphone 7+ that I upgraded to an 8+ a couple months ago. Spotify premium worked flawlessly on the 7+, but from the get go is not functioning the same on the 8+. The main reasons I...
Nickjvw
Casual Listener
885 Views
2 replies
0 likes
PlanPremiumCountry ukDeviceiphone xs maxOperating SystemiOS 12 My Question or Issue When i connect my phone to my car and play songs through spotify via bluetooth, the volume of the music suddenly gets lowered for a good 5-10 seconds then returns bac...
Regular
Plan Premium Country uk Device iphone xs max Operating System iOS 12 My Question or Issue When i connect my phone to my car and play songs through spotify via bluetooth, ...
GFarzy
Regular
5992 Views
8 replies
0 likes
For some reason I’m only able to skip songs while in the Spotify app? This is really inconvenient since every time a song I’m not in the mood for comes up I have to go into the app itself. It wasn’t this way before. iPhone 7iOS 12United StatesPremium...
Visitor
For some reason I’m only able to skip songs while in the Spotify app? This is really inconvenient since every time a song I’m not in the mood for comes up I have to go into the app itself. It wasn’t ...
Loxer
Community Legend
663 Views
2 replies
0 likes
Where can i find the on/offline mode. There is no offline option in my app. Help.PlanFree/PremiumCountry Device(iPhone 8Operating System My Question or Issue
Visitor
Where can i find the on/offline mode. There is no offline option in my app. Help. Plan Free/Premium Country Device (iPhone 8 Operating System My Question or Issue
Billy-J
Spotify Star
892 Views
1 replies
0 likes
PlanPremiumCountry USADeviceiPhone 8 My Question or Issue For a couple of weeks now majority of the playlist Spotify made seem to make the album artwork huge and the playback options are gone unless I tap the screen. Is there any way to change this? ...
Casual Listener
Plan Premium Country USA Device iPhone 8 My Question or Issue For a couple of weeks now majority of the playlist Spotify made seem to make the album artwork huge and the play...
Earlygirl96
Casual Listener
2421 Views
2 replies
0 likes
Plan - PremiumCountry - USA Devices - iPhone XS/iWatch 4/iPhone 7 My Question or Issue I updated my iOS yesterday and now the rewind/back button is missing on all my devices. It's missing from the lock screen of my iPhones as well as the control scre...
Casual Listener
Plan - Premium Country - USA Devices - iPhone XS/iWatch 4/iPhone 7 My Question or Issue I updated my iOS yesterday and now the rewind/back button is missing o...
Loxer
Community Legend
2657 Views
1 replies
0 likes
I have downloaded the weekly discovery 2 weeks before. I went offline and listened to it for the last week. Today I came back and went online again. Of course the playlist updated to the new week and all the songs were removed.But I downloaded them a...
Newbie
I have downloaded the weekly discovery 2 weeks before. I went offline and listened to it for the last week. Today I came back and went online again. Of course the playlist updated to the new week and...
Loxer
Community Legend
491 Views
1 replies
0 likes
Hello!I play Spotify on my iPhone. Lately it has been asking me a question whether I want to play music on my iPhone or on Chrome? After it asks me the question it starts playing a playlist called Top Dubstep(Which is a playlist I have never played b...
Newbie
Hello! I play Spotify on my iPhone. Lately it has been asking me a question whether I want to play music on my iPhone or on Chrome? After it asks me the question it starts playing a playlist called ...
Loxer
Community Legend
5631 Views
1 replies
2 likes