Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

275627 Views

58 replies

14 likes

  • 275627 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

175929 Views

507 replies

108 likes

  • 175929 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

117375 Views

19 replies

38 likes

  • 117375 Views
  • 19 replies
  • 38 likes

the new update

The new update isnt showing me the list of songs on my playlists or my ‘favourited’ songs and when i plag music the whole playlist doesnt show. The update has rlly Dissapointed me.

Newbie

The new update isnt showing me the list of songs on my playlists or my ‘favourited’ songs and when i plag music the whole playlist doesnt show. The update has rlly Dissapointed me. 

Billy-J

Spotify Star

505 Views

1 replies

1 likes

  • 505 Views
  • 1 replies
  • 1 likes

Cant instal premium in my display.

Im trying to install premium in my iphone but it says its not possible for my display

Newbie

Im trying to install premium in my iphone but it says its not possible for my display

Billy-J

Spotify Star

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

unable to play downloaded songs on iOS

So ever since I got my new phone and downloaded spotify on it (a few months ago) I have had an issue with some of my songs not being able to be played even though they are downloaded, etc. And by not being able to be played, I mean that the bar down ...

Newbie

So ever since I got my new phone and downloaded spotify on it (a few months ago) I have had an issue with some of my songs not being able to be played even though they are downloaded, etc.  And...

Billy-J

Spotify Star

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Error Home page

The app couldn’t show the Home page. 

Newbie

The app couldn’t show the Home page. 

Billy-J

Spotify Star

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Wireless EarPods. Both work but not together!

So they’re both paired to my iPhone but only one works at a time! If I click the button on Spotify, it gives me the options to play the left, right or via my phone. I can switch between left or right but can’t get BOTH to work Please help!

Newbie

So they’re both paired to my iPhone but only one works at a time! If I click the button on Spotify, it gives me the options to play the left, right or via my phone. I can switch between left or right...

Billy-J

Spotify Star

2141 Views

1 replies

2 likes

  • 2141 Views
  • 1 replies
  • 2 likes

Battery issue and heat

a Lot of people are complaIning can we get a response please? Or at least in known issues? https://www.reddit.com/r/apple/comments/8kmas7/spotify_destroying_battery_on_1131/

Gig Goer

a Lot of people are complaIning   can we get a response please? Or at least in known issues?   https://www.reddit.com/r/apple/comments/8kmas7/spotify_destroying_battery_on_1131/

Billy-J

Spotify Star

833 Views

1 replies

3 likes

  • 833 Views
  • 1 replies
  • 3 likes

Doesn't play anything

On an iphone 7, new dowload, nothing plays music. Just get redirected to - this is a premium service please upgrade?

Casual Listener

  On an iphone 7, new dowload, nothing plays music. Just get redirected to - this is a premium service please upgrade?    

Billy-J

Spotify Star

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Spotify won’t open

Planpremium Country USADeviceiphone 8 plusOperating SystemiOS 10 My Question or Issue I go to open my spotify and it shows me the logo and black screen and then it kicks it self off. It take me back to the app like if i were to hit the home button.

Newbie

Plan premium  Country  USA Device iphone 8 plus Operating System iOS 10   My Question or Issue  I go to open my spotify and it shows me the logo and black screen and the...

Billy-J

Spotify Star

795 Views

1 replies

1 likes

  • 795 Views
  • 1 replies
  • 1 likes

Can’t play any music

PlanFreeCountry DeviceiPhone 7Operating SystemiOS 10 My Question or Issue Whenever I try to play a playlist of any kind something pops up saying “couldn’t open link” and “spotify can’t open this type of link on this type of device”.

Newbie

Plan Free Country   Device iPhone 7 Operating System iOS 10   My Question or Issue  Whenever I try to play a playlist of any kind something pops up saying “couldn’t open link...

Billy-J

Spotify Star

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Why has my Spotify stopped working

PlanFreeCountryireland DeviceiPhone 5sOperating SystemiOS 11.5 My Question or Issue When I go onto my Spotify and click favourites or any playlist at all it comes up that it won’t work on this device and it was working earlier today so I dont underst...

Newbie

  Plan Free Country ireland   Device iPhone 5s Operating System iOS 11.5   My Question or Issue  When I go onto my Spotify and click  favourites or any playlist a...

Billy-J

Spotify Star

1076 Views

1 replies

0 likes

  • 1076 Views
  • 1 replies
  • 0 likes

Constantly Pausing: Can't listen to any music!

PlanPremiumCountryUnited StatesDeviceiPhone 7 PlusOperating SystemiOS 12.1 My Question or IssueThis morning all of the sudden my spotify has not been working. Any song I try to play, it just pauses right away. Whenever I click play, the song will pla...

Newbie

Plan Premium Country United States Device iPhone 7 Plus Operating System iOS 12.1   My Question or Issue This morning all of the sudden my spotify has not been working. Any song I try ...

Loxer

Community Legend

1013 Views

1 replies

1 likes

Can't play songs
pausing
Pausing playback
  • 1013 Views
  • 1 replies
  • 1 likes

Solved!! iPod Touch 5th Generation Performance

Hello. I am a Spotify premium user and I am wondering how performance is on an iPod Touch 5 running the latest version of Spotify. I wouldn't want to buy it if it lags, crashes, or has a lot of bugs. Does anyone have Spotify on their iPod touch 5th G...

Casual Listener

   Hello. I am a Spotify premium user and I am wondering how performance is on an iPod Touch 5 running the latest version of Spotify. I wouldn't want to buy it if it lags, crashes, or...

Billy-J

Spotify Star

7159 Views

3 replies

0 likes

  • 7159 Views
  • 3 replies
  • 0 likes

Solved!! No sort options available on iphone 8+

I had an iphone 7+ that I upgraded to an 8+ a couple months ago. Spotify premium worked flawlessly on the 7+, but from the get go is not functioning the same on the 8+. The main reasons I have premium are for playing songs in order and for being able...

Casual Listener

I had an iphone 7+ that I upgraded to an 8+ a couple months ago.  Spotify premium worked flawlessly on the 7+, but from the get go is not functioning the same on the 8+.  The main reasons I...

Nickjvw

Casual Listener

885 Views

2 replies

0 likes

  • 885 Views
  • 2 replies
  • 0 likes

RE: Volume fluctuates when playing songs in car via bluetooth

PlanPremiumCountry ukDeviceiphone xs maxOperating SystemiOS 12 My Question or Issue When i connect my phone to my car and play songs through spotify via bluetooth, the volume of the music suddenly gets lowered for a good 5-10 seconds then returns bac...

Regular

Plan Premium Country  uk Device iphone xs max Operating System iOS 12   My Question or Issue  When i connect my phone to my car and play songs through spotify via bluetooth, ...

GFarzy

Regular

5992 Views

8 replies

0 likes

  • 5992 Views
  • 8 replies
  • 0 likes

Lockscreen/control center skipping disabled

For some reason I’m only able to skip songs while in the Spotify app? This is really inconvenient since every time a song I’m not in the mood for comes up I have to go into the app itself. It wasn’t this way before. iPhone 7iOS 12United StatesPremium...

Visitor

For some reason I’m only able to skip songs while in the Spotify app? This is really inconvenient since every time a song I’m not in the mood for comes up I have to go into the app itself. It wasn’t ...

Loxer

Community Legend

663 Views

2 replies

0 likes

  • 663 Views
  • 2 replies
  • 0 likes

No Offline option for iphone

Where can i find the on/offline mode. There is no offline option in my app. Help.PlanFree/PremiumCountry Device(iPhone 8Operating System My Question or Issue

Visitor

Where can i find the on/offline mode. There is no offline option in my app. Help. Plan Free/Premium Country   Device (iPhone 8 Operating System   My Question or Issue  

Billy-J

Spotify Star

892 Views

1 replies

0 likes

  • 892 Views
  • 1 replies
  • 0 likes

Full screen album art on playback

PlanPremiumCountry USADeviceiPhone 8 My Question or Issue For a couple of weeks now majority of the playlist Spotify made seem to make the album artwork huge and the playback options are gone unless I tap the screen. Is there any way to change this? ...

Casual Listener

Plan Premium Country  USA Device iPhone 8  My Question or Issue  For a couple of weeks now majority of the playlist Spotify made seem to make the album artwork huge and the play...

Earlygirl96

Casual Listener

2421 Views

2 replies

0 likes

album
large
screen
  • 2421 Views
  • 2 replies
  • 0 likes

Back/Rewind Button missing

Plan - PremiumCountry - USA Devices - iPhone XS/iWatch 4/iPhone 7 My Question or Issue I updated my iOS yesterday and now the rewind/back button is missing on all my devices. It's missing from the lock screen of my iPhones as well as the control scre...

Casual Listener

Plan - Premium Country - USA   Devices - iPhone XS/iWatch 4/iPhone 7   My Question or Issue  I updated my iOS yesterday and now the rewind/back button is missing o...

Loxer

Community Legend

2657 Views

1 replies

0 likes

  • 2657 Views
  • 1 replies
  • 0 likes

Downloaded Songs from weekly discovery

I have downloaded the weekly discovery 2 weeks before. I went offline and listened to it for the last week. Today I came back and went online again. Of course the playlist updated to the new week and all the songs were removed.But I downloaded them a...

Newbie

I have downloaded the weekly discovery 2 weeks before. I went offline and listened to it for the last week. Today I came back and went online again. Of course the playlist updated to the new week and...

Loxer

Community Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Skipping half-way through songs and playing unwanted playlists

Hello!I play Spotify on my iPhone. Lately it has been asking me a question whether I want to play music on my iPhone or on Chrome? After it asks me the question it starts playing a playlist called Top Dubstep(Which is a playlist I have never played b...

Newbie

Hello! I play Spotify on my iPhone. Lately it has been asking me a question whether I want to play music on my iPhone or on Chrome? After it asks me the question it starts playing a playlist called ...

Loxer

Community Legend

5631 Views

1 replies

2 likes

  • 5631 Views
  • 1 replies
  • 2 likes