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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

138587 Views

503 replies

108 likes

  • 138587 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

97695 Views

19 replies

38 likes

  • 97695 Views
  • 19 replies
  • 38 likes

App won't fully download or delete from iPhone7

PlanPremiumCountry Device(iPhone 7)Operating System(iOS 11.4.1) My Question or Issue Hello,So I downloaded Spotify for my iPhone 7 last night, everything worked fine. I then deleted the app from my phone, but it still shows up as 'paper' icon, almost...

Visitor

Plan Premium Country   Device (iPhone 7) Operating System (iOS 11.4.1)   My Question or Issue  Hello, So I downloaded Spotify for my iPhone 7 last night, everything worked f...

Loxer

Community Legend

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify acts differently on my boyfriend's phone. Help.

Okay so my boyfriend and me both have spotify on our phones (iPhone 6s), same version, premium etc. But when he goes to Your Library > Artists then click on any artist, instead of going to the artist page it shows all the songs he downloaded/saved fr...

Casual Listener

Okay so my boyfriend and me both have spotify on our phones (iPhone 6s), same version, premium etc. But when he goes to Your Library > Artists then click on any artist, instead of going to th...

Peter

Spotify Legend

3032 Views

5 replies

0 likes

artists
songs list
  • 3032 Views
  • 5 replies
  • 0 likes

Solved!! Change the white interface

Hii, i’m joe, and i just have a problem with my spotify. It seems after the latest update the spotify UI won’t change. Can anyone help me? I’ve tried to delete and reinstall the app and restart my iPhone. PlanPremiumCountry IndonesiaDevice(iPhone 8+)...

7F2CEE66-02E4-40BF-8AC5-6A874E0E5E6B.jpeg 2727F625-6694-47FA-BBEE-C53792BD3D49.png A4521CE8-FB41-481D-94B2-689B01CDC3F3.png 4A8BC7D0-26FA-4B89-9513-75B60F7C2752.png

Casual Listener

Hii, i’m joe, and i just have a problem with my spotify. It seems after the latest update the spotify UI won’t change. Can anyone help me? I’ve tried to delete and reinstall the app and restart my iP...

Loxer

Community Legend

2288 Views

1 replies

0 likes

Interface
iphone
Iphone 8 plus
iPhone 8+
Premium
problem
Spotify
UI
user
  • 2288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Skipping Tracks

PlanFreeCountry UKDevice(iPhone 5COperating System(iOS 10 My Question or Issue The App is playing 2-5 seconds of a Track, then skipping to the next. It will then play a Track, then skip several more. Any help appreciated.

Casual Listener

Plan Free Country  UK Device (iPhone 5C Operating System (iOS 10   My Question or Issue  The App is playing 2-5 seconds of a Track, then skipping to the next. It will then p...

Peter

Spotify Legend

689 Views

5 replies

0 likes

  • 689 Views
  • 5 replies
  • 0 likes

Superuser Contribution Queues are cleared when I reopen the app

Hey all, I have an iPhone and the way I typically listen and discover music is by making a queue (which can sometimes get to 99+ songs). However, I’ve had an ongoing issue where when I return to the app after a few hours, or let’s say when I wake up,...

Casual Listener

Hey all,   I have an iPhone and the way I typically listen and discover music is by making a queue (which can sometimes get to 99+ songs). However, I’ve had an ongoing issue where when I retur...

Peter

Spotify Legend

1016 Views

1 replies

0 likes

IOS 11
Ongoing Issues
Queue bug
queue list
  • 1016 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium is Cycling Songs when NOT in offline mode.

Plan : PremiumCountry : USADevice : Iphone 6sOperating System : current My Question or Issue I just updated Spotify last night via app store.Yesterday it was fine, today if I am in online mode, songs on playlists skip every 20-40 seconds .. sometimes...

Casual Listener

Plan : Premium Country : USA Device : Iphone 6s Operating System : current   My Question or Issue  I just updated Spotify last night via app store. Yesterday it was fine, today ...

Peter

Spotify Legend

817 Views

4 replies

0 likes

  • 817 Views
  • 4 replies
  • 0 likes

Not working

PlanPremiumCountryUSA Device(iPhone 7 plus Operating System(iOS 11.4.1, My Question or Issue I hadn’t updated my app since I installed it in 2017. I just did an update and now it doesn’t work. It resets my account every time I close the app. I have t...

Newbie

Plan Premium Country USA   Device (iPhone 7 plus  Operating System (iOS 11.4.1,   My Question or Issue  I hadn’t updated my app since I installed it in 2017. I just did...

Loxer

Community Legend

544 Views

1 replies

0 likes

not working
  • 544 Views
  • 1 replies
  • 0 likes

Solved!! My created albums disappeared

Hi thereI’ve created 2 albums with my favourite songs and both album had disappeared.. is here any way I can bring my albums back?or did I just lose them? .. it’s ridiculous paying premium for family and this happens to you ..

Casual Listener

Hi there I’ve created 2 albums with my favourite songs and both album had disappeared.. is here any way I can bring my albums back?or did I just lose them? .. it’s ridiculous paying premium for fami...

foey87

Casual Listener

707 Views

2 replies

0 likes

  • 707 Views
  • 2 replies
  • 0 likes

Spontaneous stopping/silencing/speeding up of songs and general glitchiness in the realm of playback

PlanPremiumDeviceiPhone 8Operating SystemiOS 11.2.6 My Question or Issue The title gives you the gyst of what’s going on, but there’s just a general glitchiness that happens about once every 2-3 minutes when trying to listen to music on spotify. For ...

Newbie

  Plan Premium Device iPhone 8 Operating System iOS 11.2.6   My Question or Issue  The title gives you the gyst of what’s going on, but there’s just a general glitchiness that...

Loxer

Community Legend

10062 Views

1 replies

0 likes

  • 10062 Views
  • 1 replies
  • 0 likes

Superuser Contribution LOST MY PREMIUM

PlanPremiumCountry Philipppines DeviceiPhoneXOperating SystemiOS 11.4 My Question or Issue When I updated your app my premium subscription is gone, I’ve been downgraded to free. My subscription is premium which is automatically billed to my data plan...

Newbie

Plan Premium Country  Philipppines  Device iPhoneX Operating System iOS 11.4   My Question or Issue  When I updated your app my premium subscription is gone, I’ve been d...

Daisy

Spotify Legend

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Solved!! Spotify UI extends beyond iPhone X safe zone after using CarPlay

when connecting to CarPlay via usb, the spotify UI on iPhone (NOT CARPAY) will go beyond the safe zone and off screen for iPhone X (see screenshot). PlanFamily premium CountryUSA DeviceIPhone XOperating System(iOS 11.4.1) My Question or Issueiphone x...

Music Fan

when connecting to CarPlay via usb, the spotify UI on iPhone (NOT CARPAY) will go beyond the safe zone and off screen for iPhone X (see screenshot).  Plan Family premium  Country USA &...

Loxer

Community Legend

1241 Views

3 replies

0 likes

  • 1241 Views
  • 3 replies
  • 0 likes

Dislike a song

My Question or IssueI do not have any like or dislike buttons thumbs up or down or any way to tell Spotify that I don’t like the music they have chosen for me. How can I find these buttons? I am using an iPhone.

Newbie

    My Question or Issue I do not have any like or dislike buttons thumbs up or down or any way to tell Spotify that I don’t like the music they have chosen for me. How can I find t...

Loxer

Community Legend

22323 Views

1 replies

20 likes

  • 22323 Views
  • 1 replies
  • 20 likes

can't turn on the WLAN or cellular connection on spotify

It is the first time I install spotify in iphone, I can't turn on WLAN or cellular connection, everytime I turned it on, it became off again, so I can't log in. My device is iphone6s iOS11.4.1 and spotify is the latest version. I have already tried r...

Newbie

It is the first time I install spotify in iphone, I can't turn on WLAN or cellular connection, everytime I turned it on, it became off again, so I can't log in. My device is iphone6s iOS11.4.1 and sp...

Loxer

Community Legend

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

How to random shuffle without premium

PlanFreeCountry U.S.A.DeviceiPhone XOperating Systemios 12 beta My Question or Issue All my playlists have a blue shuffle symbol Nextel to them which mean they play the songs in order. I would like to randomly shuffle the songs but I can’t find any s...

Newbie

Plan Free Country  U.S.A. Device iPhone X Operating System ios 12 beta    My Question or Issue  All my playlists have a blue shuffle symbol Nextel to them which mean the...

Loxer

Community Legend

3029 Views

1 replies

0 likes

  • 3029 Views
  • 1 replies
  • 0 likes

No control of app while connected to car stereo.

When I connect my iPhone to my stereo via HDMI and Bluetooth (my stereo requires both simultaneously for navigation and other features) the Spotify app enters "docked mode" and simply displays the Spotify logo and I have to control everything from th...

Casual Listener

When I connect my iPhone to my stereo via HDMI and Bluetooth (my stereo requires both simultaneously for navigation and other features) the Spotify app enters "docked mode" and simply displays the Sp...

wiz3

Newbie

11261 Views

18 replies

10 likes

  • 11261 Views
  • 18 replies
  • 10 likes

Solved!! Download limit problem does not match with Spotify Information

PlanPremiumCountry ArgentinaDevice(iPhone 6Operating System(iOS 11) My Question or Issue Today Spotify noticed me that I ve reached the arbitrary download limit.However, if you see the capture attached, it indicate that I ve more available space for ...

Music Fan

Plan Premium Country  Argentina Device (iPhone 6 Operating System (iOS 11)   My Question or Issue  Today Spotify noticed me that I ve reached the arbitrary download limit. H...

Loxer

Community Legend

3181 Views

5 replies

0 likes

Counter
Download limit
Song information
  • 3181 Views
  • 5 replies
  • 0 likes

I only have one device...

PlanFree/PremiumCountry UKDeviceiPhone XOperating SystemiOS 11 My Question or Issue I only have one device. Is there a way I can get round the download limit or am I restricted to 3333??? I was really starting to enjoy Spotify but now I’m really thin...

Newbie

Plan Free/Premium Country  UK Device iPhone X Operating System iOS 11   My Question or Issue  I only have one device. Is there a way I can get round the download limit or am ...

Billy-J

Spotify Star

797 Views

3 replies

0 likes

  • 797 Views
  • 3 replies
  • 0 likes

update.

PlanFreeCountry united states of america Device(iPhone 7+) My Question or Issuei'm so over this update. it erased my entire new account and reverted back to my account I created when I was in middle school, it doesn’t let find my friends’ profiles to...

Newbie

  Plan Free Country  united states of america  Device (iPhone 7+)   My Question or Issue i'm so over this update. it erased my entire new account and reverted back to my ...

Loxer

Community Legend

563 Views

1 replies

0 likes

Update
  • 563 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume to Max with Spotify Connect // New post - Old problem!

Anyone else using Spotify Connect having issues with it automatically connecting to your receiver, starting up the music, and turning the volume to 100% !??? Seriously – why haven’t you fixed this Spotify!?? Hundred of people have had this issue so f...

Music Fan

 Anyone else using Spotify Connect having issues with it automatically connecting to your receiver, starting up the music, and turning the volume to 100% !???   Seriously – why haven...

Jemi

Spotify Legend

894 Views

1 replies

4 likes

  • 894 Views
  • 1 replies
  • 4 likes

local files from my car

hello. if i go premium and link local files on my mac can i play them on my car from my iphone? can i use google home to play my local files?and will google assistent recognize the names i give them localy?

Newbie

  hello.   if i go premium and link local files on my mac can i play them on my car from my iphone?   can i use google home to play my local files? and will google assistent reco...

agnamihira

Newbie

1508 Views

1 replies

1 likes

  • 1508 Views
  • 1 replies
  • 1 likes