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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43372 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109060 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1640 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301897 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127810 Views

19 replies

38 likes

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iPhone can't find music, iMac does.

Strange problem. I created a play list on my iPhone some days ago.Yesterday, I played the list via my Sonos app and some songs were grayed out.When I looked in my Spotfy iPhone app, those songs are gone.And when i try to find those songs again with t...

Newbie

Strange problem.   I created a play list on my iPhone some days ago. Yesterday, I played the list via my Sonos app and some songs were grayed out. When I looked in my Spotfy iPhone app, thos...

Loxer

Community Legend

751 Views

1 replies

0 likes

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Very weird screen layout, app doesn't work anymore?

PlanPremiumCountry United StatesDeviceiPhone 6SOperating SystemiOS 12 Everytime I open spotify on my iphone, the buttons are all at the top of the screen and I can click on them, but I cant play any music through my phone. If i want to listen to spot...

Newbie

Plan Premium Country  United States Device iPhone 6S Operating System iOS 12   Everytime I open spotify on my iphone, the buttons are all at the top of the screen and I can click o...

Loxer

Community Legend

1043 Views

2 replies

0 likes

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Spotify Offline and I can't Login

PlanPremiumCountryUSA Device(iPhone 7)Operating System(iOS 12.0.1) My Question or IssueSpotify was offline and wouldn't connect even though I had internet connection on my phone. I logged off and tried to log in again (I am logged in through facebook...

Newbie

Plan Premium Country USA  Device (iPhone 7) Operating System (iOS 12.0.1)   My Question or Issue Spotify was offline and wouldn't connect even though I had internet connection on ...

Loxer

Community Legend

796 Views

1 replies

0 likes

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Superuser Contribution Constant need to redownload songs

Can someone please help!! I constantly need to redownload all my saved songs on the Spotify app!! It is driving me insane!All I want to do is listen to music whilst offline as Spotify has already used a lot of my data and it won't let mennevaide once...

Casual Listener

Can someone please help!! I constantly need to redownload all my saved songs on the Spotify app!! It is driving me insane! All I want to do is listen to music whilst offline as Spotify has already u...

Daisy

Spotify Legend

958 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Songs don’t stay hearted or liked

I have an iPhone 8 Plus with the newest os and I’m a premium member in the US. For some reason songs don’t stay “hearted” or liked in the radios or daily mixes when I tap out of the app and come back in and the recent songs I’ve liked don’t stay in m...

Casual Listener

I have an iPhone 8 Plus with the newest os and I’m a premium member in the US. For some reason songs don’t stay “hearted” or liked in the radios or daily mixes when I tap out of the app and come back...

Kimicocoa

Casual Listener

631 Views

2 replies

0 likes

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Spotify Queue Not Working Correctly

Spotify PremiumUnited States of America iPhone 6s PlusiOS 12 For about a month and a half now, my Spotify queue has been working incorrectly. I have uninstalled it, updated the app, updated my phone to iOS 12, yet nothing works. I can move one song a...

Casual Listener

Spotify Premium United States of America   iPhone 6s Plus iOS 12      For about a month and a half now, my Spotify queue has been working incorrectly. I have uninstalled it...

Loxer

Community Legend

7968 Views

5 replies

4 likes

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  • 5 replies
  • 4 likes

I think my iOS app is so slow..

hey Guys, i am using Spotify for so long time and I think Spotify turned really bad. On iOS iPhone X Two things - Spotify app started always new when i am not using it for 10 minutes.- Spotify is slow and takes so long to load my playlist as a sample...

Newbie

      hey Guys,   i am using Spotify for so long time and I think Spotify turned really bad. On iOS iPhone X    Two things   - Spotify app started always n...

Loxer

Community Legend

2646 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Bug Report: Queue malfunctions when trying to move around multiple songs

PlanPremium DeviceiPhone 6SEOperating SystemiOS 11 My Question or Issue When I put multiple songs into the queue and then try to move more than one song from the bottom of the queue to anywhere else in the queue, all of the songs appear to move to th...

Casual Listener

Plan Premium   Device iPhone 6SE Operating System iOS 11   My Question or Issue   When I put multiple songs into the queue and then try to move more than one song from the bo...

Loxer

Community Legend

5237 Views

12 replies

1 likes

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  • 12 replies
  • 1 likes

Superuser Contribution Resuming song after several days not possible

Plan Premium Country Germany Device iPhone 6 Operating System iOS 12.0 My Question or Issue Whenever I do not use the app for a few days, it forgets the song and playlist that was playing before. The player controls are simply not there any more. Tha...

Casual Listener

Plan Premium Country Germany Device iPhone 6 Operating System iOS 12.0  My Question or Issue Whenever I do not use the app for a few days, it forgets the song and playlist that...

Peter

Spotify Legend

1370 Views

7 replies

0 likes

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  • 7 replies
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Best practices for stopping Spotify from de-syncing my local purchased music

I'm a premium user on iOS 12 and Windows 10, syncing local tracks on the same wifi network. I have a folder of local music. Regularly, Spotify de-syncs previously synced local playlists from my iPhone, always for songs that aren't on Spotify. They ca...

Newbie

I'm a premium user on iOS 12 and Windows 10, syncing local tracks on the same wifi network.   I have a folder of local music. Regularly, Spotify de-syncs previously synced local...

574 Views

0 replies

1 likes

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  • 1 likes

Solved!! Ads not working

PlanFreeCountry United StatesDeviceIphone 6Operating SystemiOS 10 My Question or IssueThe ads are completely messed up. There are so many problems I'm going to put them in a list.1. When I'm not in the spotify app, and the option option to watch a vi...

Casual Listener

Plan Free Country  United States Device Iphone 6 Operating System iOS 10   My Question or Issue The ads are completely messed up. There are so many problems I'm going to put them ...

Loxer

Community Legend

6363 Views

3 replies

0 likes

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Mac to iPhone Local files not working

I have been trying to figure out how to get the local files from my mac spotify onto my iphone. I bought an album on bandcamp.com and transferred it to itunes on both devices. I added the local source to my spotify on my mac and I'm able to play it t...

Newbie

  I have been trying to figure out how to get the local files from my mac spotify onto my iphone. I bought an album on bandcamp.com and transferred it to itunes on both devices. I added the loc...

wrenbird

Casual Listener

1375 Views

1 replies

0 likes

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Solved!! Dark deposited songs

PlanPremiumCountryGermanyDevice(iPhone 7)Operating System(iOS 12) My Question or IssueSome of my songs saved on my device are dark deposited in my playlists. When I click them Spotify just jumps to the next song and doesn‘t let me play the dark depos...

Casual Listener

  Plan Premium Country Germany Device (iPhone 7) Operating System (iOS 12)   My Question or Issue Some of my songs saved on my device are dark deposited in my playlists. When I c...

Meijer1973

Gig Goer

2200 Views

4 replies

1 likes

  • 2200 Views
  • 4 replies
  • 1 likes

In Recently Played - You Haven’t Saved Anything From (album name)?

PlanPremiumCountry Australia DeviceiPhone 6SOperating SystemiOS 11.4 My Question or Issue The past few days, when I go to recently played, a lot of the albums are coming up with this error message: ‘You haven’t saved anything from (album name). Save ...

Newbie

Plan Premium Country  Australia  Device iPhone 6S Operating System iOS 11.4   My Question or Issue   The past few days, when I go to recently played, a lot of the album...

Loxer

Community Legend

751 Views

1 replies

0 likes

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Solved!!Superuser Contribution Volume issue when playing via Connect and then go to my car - Max Volume play

PlanPremiumCountryNL DeviceiPhone X & XSOperating SystemiOS 11&12 My Question or IssueSince a few months (updte of Spotify app) I have following terrible issue.When I am playing Spotify via Connect on my Yamaha receiver at normal volume and then walk...

Visitor

Plan Premium Country NL  Device iPhone X & XS Operating System iOS 11&12   My Question or Issue Since a few months (updte of Spotify app) I have following terrible issue. ...

Katerina

Spotify Legend

1390 Views

3 replies

0 likes

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  • 3 replies
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Spotify reduces song volume at the start of songs

PlanPremiumCountry USDeviceiPhone 8Operating SystemiOS 11.31 My Question or Issue:When listening to songs (streaming) on the spotify app, the volume seems to reduce itself about 1 second into the song.(seperate from phone volume settings).This only h...

Casual Listener

Plan Premium Country  US Device iPhone 8 Operating System iOS 11.31   My Question or Issue: When listening to songs (streaming) on the spotify app, the volume seems to reduce ...

inverlock

Casual Listener

1797 Views

3 replies

0 likes

iOS
Reduces
volume
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Spotify app autoplays when I open it while my bluetooth headphones are connected

PlanPremiumCountryUSADeviceiPhone 6SOperating SystemiOS 12.0.1 My Question or IssueI bought a new set of bluetooth headphones (AUKEY Latitude Wireless Headphones) and updated to IOS 12 on my iPhone, and now my Spotify app autoplays every time I open ...

Newbie

Plan Premium Country USA Device iPhone 6S Operating System iOS 12.0.1   My Question or Issue I bought a new set of bluetooth headphones (AUKEY Latitude Wireless Headphon...

1042 Views

0 replies

5 likes

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  • 5 likes

Followed artists missing from Artists tab on iPhone

PlanPremiumCountryUK DeviceIphone 6sOperating SystemiOS 10 My Question or Issue When looking at the Artists i follow on my iphone, only a selection show up. I'm still following them, and they're still availableto listen to, but they don't show. How c...

Newbie

Plan Premium Country UK  Device Iphone 6s Operating System iOS 10   My Question or Issue  When looking at the Artists i follow on my iphone, only a selection show up. I'm sti...

ParentalControl

Composer

560 Views

1 replies

0 likes

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  • 1 replies
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Can’t see the last song in my que

PlanPremiumCountry FinlandDevice(iPhone 7)Operating System(iOS 12) My Question or IssueCan’t see the last song on my que it’s really annoying.

Newbie

Plan Premium Country  Finland Device (iPhone 7) Operating System (iOS 12)   My Question or Issue Can’t see the last song on my que it’s really annoying.  

Loxer

Community Legend

692 Views

1 replies

0 likes

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  • 1 replies
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Ipad 1st Generation problem

PlanPremiumCountry ArgentinaDeviceiPad 1st Operating SystemIOS 5.1.1 (Spotify Version 0.7.2.26) Hi! I have the last update for my old ipad (0.7.2.26). My issue is I cant connect or search songs. I’m premiun! Please solve this problem for old device u...

Casual Listener

Plan Premium Country  Argentina Device iPad 1st  Operating System IOS 5.1.1 (Spotify Version 0.7.2.26)   Hi! I have the last update for my old ipad (0.7.2.26). My issue is I c...

ParentalControl

Composer

1515 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes