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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

230449 Views

53 replies

13 likes

  • 230449 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

154060 Views

507 replies

108 likes

  • 154060 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

107335 Views

19 replies

38 likes

  • 107335 Views
  • 19 replies
  • 38 likes

Superuser Contribution Can we please add an option to stop the queue from adding things I don't explicitly add?

PlanPremiumCountry USADeviceLaptopOperating SystemWin 10 I cannot get my queue to stop repopulating from playlist radio or wherever else. This disables shuffle. I have no idea how it began becaue I always use shuffle and never use the queue directly....

Newbie

  Plan Premium Country  USA Device Laptop Operating System Win 10   I cannot get my queue to stop repopulating from playlist radio or wherever else. This disables shuffle. I ...

AlejaR

Moderator

1179 Views

3 replies

1 likes

  • 1179 Views
  • 3 replies
  • 1 likes

Wireless Amp Not Recognized

I have a Spotify premium account. For the past year Spotify Connect recognized my Yamaha Wireless amp on any device (Android, Ipad, etc). Now Spotify does not recognize the wireless amp on any device. I have rebooted the amp (including hard reset), i...

Casual Listener

I have a Spotify premium account.  For the past year Spotify Connect recognized my Yamaha Wireless amp on any device (Android, Ipad, etc).  Now Spotify does not recognize the wireless amp o...

Loxer

Community Legend

609 Views

1 replies

0 likes

  • 609 Views
  • 1 replies
  • 0 likes

Spotify is stopping and crackling on iPhone 7 app

I am a Spotify Premium user and have been using the app on the iPhone 7 for nearly 2 years. I have recently found that when listening to music it randomly pauses/stops and then starts crackling. Once this starts it keeps happening unless I restart th...

Newbie

I am a Spotify Premium user and have been using the app on the iPhone 7 for nearly 2 years. I have recently found that when listening to music it randomly pauses/stops and then starts crackling. Once...

Loxer

Community Legend

1929 Views

1 replies

1 likes

  • 1929 Views
  • 1 replies
  • 1 likes

Re downloading playlists and songs

PlanPremiumaus Device(iPhone x, Operating SystemiOS 11 My Question or Issue This is maybe the 7th time I’ve had to download all my songs again! As I use it more its getting harder and harder why is it making me do this all the time and how do I fix t...

Newbie

  Plan Premium aus    Device (iPhone x,  Operating System iOS 11   My Question or Issue  This is maybe the 7th time I’ve had to download all my songs again! A...

Loxer

Community Legend

838 Views

3 replies

1 likes

  • 838 Views
  • 3 replies
  • 1 likes

Superuser Contribution Queue resets after connecting to car

PlanPremiumCountry USDeviceiPhone XOperating SystemiOS 11.4.1 My Question or IssueEvery time I reconnect to Spotify in the car, the play queue resets. I just got a new 2018 BMW 430x. I've tried connecting Spotify using both carplay and Bluetooth and ...

Regular

Plan Premium Country  US Device iPhone X Operating System iOS 11.4.1   My Question or Issue Every time I reconnect to Spotify in the car, the play queue resets.  I just got a...

lpb99

Casual Listener

3424 Views

4 replies

2 likes

  • 3424 Views
  • 4 replies
  • 2 likes

Superuser Contribution Songs skipping like a cd randomly

PlanPremiumCountry UKDeviceiPhone 6SOperating SystemiOS 11.4 My Question or Issue For about a week now my Spotify app has been randomly skipping every other song for a few seconds, a bit like a CD used to do. This is both playing via the actual iphon...

Newbie

Plan Premium Country  UK Device iPhone 6S Operating System iOS 11.4   My Question or Issue  For about a week now my Spotify app has been randomly skipping every other song fo...

Alfredo

Roadie

1044 Views

1 replies

0 likes

  • 1044 Views
  • 1 replies
  • 0 likes

Can’t search for profiles at spotify

PlanPremiumCountry Device(iPhone 7 , Macbook Pro)Operating System(iOS 10) My Question or Issue Okay, so my problem is that when I try to search for my friends, it won’t work. If I typed in their username or Facebook name it just came up «no results f...

Newbie

Plan Premium Country   Device (iPhone 7 , Macbook Pro) Operating System (iOS 10)   My Question or Issue  Okay, so my problem is that when I try to search for my friends, it w...

user-removed

Not applicable

1371 Views

2 replies

2 likes

  • 1371 Views
  • 2 replies
  • 2 likes

Solved!! Spotify still playing music while answering a phone call on iPhone X

If I'm listening to Spotify and someone calls me, the song keeps playing despite answering. I have to manually stop the player. Anyone with the same problem? (Premium/Spain - iPhone X - iOS 11)

Casual Listener

If I'm listening to Spotify and someone calls me, the song keeps playing despite answering. I have to manually stop the player. Anyone with the same problem?   (Premium/Spain - iPhone X - iOS ...

Loxer

Community Legend

5714 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Unable to download, met by a BS error message

PlanPremiumCountry SwedenDeviceiPhone 7Operating SystemiOS 11 My Question or Issue When stocking up with albums and playlists for an upcoming trip Im met with**bleep** error saying I gotta remove downloads in order to download. What’s up with that?

Casual Listener

  Plan Premium Country  Sweden Device iPhone 7 Operating System iOS 11   My Question or Issue  When stocking up with albums and playlists for an upcoming trip Im met wi...

Loxer

Community Legend

676 Views

3 replies

0 likes

  • 676 Views
  • 3 replies
  • 0 likes

Weird entries in "recently played" list

PlanPremiumCountryNetherlandsDeviceIrrelevant, the problem occurs on all devices.Operating SystemIrrelevant. My Question or Issue As of recently, weird entries started popping up in my "recently played" list. These were songs / albums that I didn't p...

Casual Listener

Plan Premium Country Netherlands Device Irrelevant, the problem occurs on all devices. Operating System Irrelevant.   My Question or Issue  As of recently, weird entries started p...

reac

Casual Listener

11651 Views

6 replies

6 likes

  • 11651 Views
  • 6 replies
  • 6 likes

How do I stream (not download) songs on iOS from a playlist created on desktop?

Premium user in USiPhone X using Spotify for iOS 8.4.61.719Spotify for Mac 1.0.84.344 I have a bunch of playlists created on Spotify for Mac that contain a mix of local files and normal Spotify-hosted songs. When I try to play the playlists on my iPh...

Casual Listener

Premium user in US iPhone X using Spotify for iOS 8.4.61.719 Spotify for Mac 1.0.84.344   I have a bunch of playlists created on Spotify for Mac that contain a mix of local files and normal ...

Loxer

Community Legend

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Superuser Contribution Skipping/Pausing without touching phone

Tried the ap while out for exercise and was constantly disrupted by the pausing and skipping even though nothing touched my phone and the screen was locked. I think it's a shame there's no better way to get support here and see no point in upgrading ...

Newbie

  Tried the ap while out for exercise and was constantly disrupted by the pausing and skipping even though nothing touched my phone and the screen was locked.  I think it's a shame there's...

Alfredo

Roadie

1219 Views

1 replies

0 likes

  • 1219 Views
  • 1 replies
  • 0 likes

Spotify keeps reinstalling songs from my Playlists

I don‘t know why but Spotify keeps reinstalling random songs from my playlists and it‘s pain in the **bleep**... Any help??

Casual Listener

I don‘t know why but Spotify keeps reinstalling random songs from my playlists and it‘s pain in the **bleep**... Any help??

keira4664

Gig Goer

878 Views

4 replies

1 likes

  • 878 Views
  • 4 replies
  • 1 likes

Superuser Contribution playback problems on iphone

PlanFreeCountryC anada Device(iPhone 6, Samsung Galaxy 9, Macbook Pro late 2016)Operating Systemios11.4.1(15G77).49.2GB of memory(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am having trouble with playing songs.I only get about 15 se...

Newbie

Plan Free CountryC anada   Device (iPhone 6, Samsung Galaxy 9, Macbook Pro late 2016) Operating Systemios11.4.1(15G77).49.2GB of memory (iOS 10, Android Oreo, Windows 10,etc.) &...

Alfredo

Roadie

663 Views

1 replies

0 likes

  • 663 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Local Files not downloading on iPhone app.

PlanStudent Premium/HuluCountryUSDeviceiPhone 7Operating SystemiOS 11My Question or IssueI have used local files in my spotify playlist for around 6 months with no issue. But recently I was messing around with the files by trying to add custom images...

Regular

  Plan Student Premium/Hulu Country US Device iPhone 7 Operating System iOS 11 My Question or Issue I have used local files in my spotify playlist for around 6 months with no issue. Bu...

Alfredo

Roadie

3358 Views

7 replies

0 likes

  • 3358 Views
  • 7 replies
  • 0 likes

Songs are keep getting deleted off my IPhone

PlanPremiumCountryTurkeyDeviceIphone 7Operating SystemIOS 11.4 My Question or Issue Songs are keep getting deleted. Since the last update Spotify deleted 200+ songs that were downloaded. but the worst thing is it keeps deleting them. A few days ago 1...

Newbie

Plan Premium Country Turkey Device Iphone 7 Operating System IOS 11.4   My Question or Issue  Songs are keep getting deleted. Since the last update Spotify deleted 200+ songs that...

Terrybleau

Casual Listener

2081 Views

4 replies

1 likes

deleted songs ios iphone
  • 2081 Views
  • 4 replies
  • 1 likes

Still on Old Interface

PlanPremiumCountryUnited States of AmericaDeviceiPhone 8+ My Question or IssueI’ve updated my Spotify app to the latest version yet I’m still on this old interface. How can I change to the new look?

Casual Listener

Plan Premium Country United States of America Device iPhone 8+    My Question or Issue I’ve updated my Spotify app to the latest version yet I’m still on this old interface. How can...

Loxer

Community Legend

742 Views

1 replies

0 likes

  • 742 Views
  • 1 replies
  • 0 likes

Spotify iOS downloading music itself

My Question or IssueWhen I start Spotify on iOS to listen music, I see it is downloading some music. Everytime another amount, other songs. I do have all music downloaded already, so why is this happening? I don't follow playlist, so it is not updati...

Visitor

My Question or Issue When I start Spotify on iOS to listen music, I see it is downloading some music. Everytime another amount, other songs. I do have all music downloaded already, so why is this ha...

Hubo

Community Legend

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes