Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
74085 Views
16 replies
37 likes

74085 Views
16 replies
37 likes

Chromecast groups - individual chromecast devices not appearing

fyNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry AustraliaDeviceiPhone x My Question or Issue I have 5 Chromecast devices and two groups. When I put any of the ...

tkedgley
Casual Listener
fyNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Australia Device iPhone x My...
2018-06-01 2:38:45 AM
2018-08-22 4:07:28 PM
AussieRo
Roadie
4418 Views
23 replies
3 likes

4418 Views
23 replies
3 likes

Spotify uses data when on wifi

PlanPremiumCountrythe netherlands Device(iPhone 6Operating System(iOS My Question or Issue Spotify uses (a lot of) data when connected to wifi. This is a very old problem and still not fixed. I often exceed my data plan because of this issue. sure, i...

lukasr1
Regular
Plan Premium Country the netherlands Device (iPhone 6 Operating System (iOS My Question or Issue Spotify uses (a lot of) data when connected to wifi. This is a ver...
2018-08-10 11:43:07 AM
2018-08-22 10:31:02 AM
lukasr1
Regular
3813 Views
8 replies
1 likes

3813 Views
8 replies
1 likes

Solved!! Audio cuts out - digital choppiness

PlanPremiumCountry Australia Device(iPhone 6+Operating System(Latest iOS - as always) My Question or Issueaudio starts to lag and gets choppy - sounds like ones and zeros breaking down. Similar to a CD skipping. Basically my songs are interrelated as...

zemdodoubleg
Casual Listener
Plan Premium Country Australia Device (iPhone 6+ Operating System (Latest iOS - as always) My Question or Issue audio starts to lag and gets choppy - sounds like ones an...
2018-08-14 10:19:30 AM
2018-08-22 10:23:12 AM
Ryanx0r
Composer
14895 Views
5 replies
0 likes
Streaming Issue

14895 Views
5 replies
0 likes

[iOS] UI/functionality update

PlanPremiumCountrySpainDeviceiPhone 7 PlusOperating SystemiOS 11.4.1 (latest official version) My Question or Issue I've had seeing for a long time an updated look of Spotify for iOS on the pictures appearing on the App Sotre, but it never arrived to...

TakXOV
Newbie
Plan Premium Country Spain Device iPhone 7 Plus Operating System iOS 11.4.1 (latest official version) My Question or Issue I've had seeing for a long time an updated look ...
2018-08-21 12:08:52 AM
2018-08-22 10:23:04 AM
Loxer
Community Legend
551 Views
1 replies
0 likes

551 Views
1 replies
0 likes

Superuser Contribution recently played music not updating

I have an Iphone SE and usually my recently played music updates very quickly. For the past two weeks, it has been updating VERY slowly. I have tried using BOTH my wireless network and WIFI- it doesn't update the same for either. I am really missing ...

jenn1ferm
Newbie
I have an Iphone SE and usually my recently played music updates very quickly. For the past two weeks, it has been updating VERY slowly. I have tried using BOTH my wireless network and WIFI- it doesn...
2018-08-20 3:56:32 PM
2018-08-22 2:26:48 AM
JulianA_Bogota
Roadie
543 Views
1 replies
0 likes

543 Views
1 replies
0 likes

Superuser Contribution Certain songs don’t play

I originally imported some playlists from apple music onto spotify, and after deleting them to redownload the songs again they automatically skip. I’ve tried unsaving and saving the songs and I always play them with internet yet they still skip. Ever...

Betty_Spaghetti
Newbie
I originally imported some playlists from apple music onto spotify, and after deleting them to redownload the songs again they automatically skip. I’ve tried unsaving and saving the songs and I alway...
2018-08-20 3:22:02 PM
2018-08-22 2:15:24 AM
JulianA_Bogota
Roadie
629 Views
1 replies
0 likes

629 Views
1 replies
0 likes

Local files sync is NOT working

PlanFree/PremiumCountryNorwayDeviceiPhone 8Operating SystemiOS 10 My Question or IssueSyncing of local files added in the Spotify PC client does not work at all, and not ONE of the suggestions over the last handful of years are helping one bit. On my...

frankhovin
Casual Listener
Plan Free/Premium Country Norway Device iPhone 8 Operating System iOS 10 My Question or Issue Syncing of local files added in the Spotify PC client does not work at all, and not ONE ...
2018-08-09 12:43:39 AM
2018-08-21 9:59:23 PM
Loxer
Community Legend
988 Views
4 replies
0 likes

988 Views
4 replies
0 likes

Solved!! Super slow app start on iOS 12

PlanPremiumCountryGermany DeviceiPhone 6Operating SystemiOS 11.4 / 12 (beta My Question or IssueI compared fresh Spotify installs on iOS 12 with iOS 11:Spotify on iOS 11 needs 3,25sSpotify on iOS 12 beta8 needs 8,30s Can you please do something about...

fraenko
Music Fan
Plan Premium Country Germany Device iPhone 6 Operating System iOS 11.4 / 12 (beta 😎 My Question or Issue I compared fresh Spotify installs on iOS 12 with iOS 11: Spotif...
2018-08-16 1:24:37 PM
2018-08-21 9:43:59 PM
Loxer
Community Legend
8653 Views
4 replies
1 likes
iOS 12

8653 Views
4 replies
1 likes

Some songs unavailable on my phone

PlanFreeCountryUnited StatesDeviceiPhone 6s+Operating SystemiOS 11.4.1My Question or IssueI have a couple of Chinese songs saved into one of my playlists but unforunately those songs are only available on my desktop. So there's no problem with any so...

rouischeese
Casual Listener
Plan Free Country United States Device iPhone 6s+ Operating System iOS 11.4.1 My Question or Issue I have a couple of Chinese songs saved into one of my playlists but unforunately...
2018-08-20 2:49:24 AM
2018-08-20 5:43:23 PM
Nico
Community Legend
595 Views
5 replies
0 likes

595 Views
5 replies
0 likes

Superuser Contribution How to delete certain offline songs

Hi, I have been trying to delete certain offline songs from my spotify to free up space on my phone and have tried many of the other solutions listed on this site (clear cache etc) but none of them seem to work with the recently updated spotify. Any ...

spudlawton95
Newbie
Hi, I have been trying to delete certain offline songs from my spotify to free up space on my phone and have tried many of the other solutions listed on this site (clear cache etc) but none o...
2018-08-18 10:51:12 AM
2018-08-20 5:25:24 PM
Melody
Spotify
918 Views
2 replies
0 likes

918 Views
2 replies
0 likes

Problema playlist collaborativa

Problema playlist collaborativa non creata da me e che seguo. Non riesco ad aggiungere/rimuovere brani e a visualizzare quale utente ha aggiunto un brano, su nessun dispositivo. Come posso risolvere?

annasor
Casual Listener
Problema playlist collaborativa non creata da me e che seguo. Non riesco ad aggiungere/rimuovere brani e a visualizzare quale utente ha aggiunto un brano, su nessun dispositivo. Come posso risolvere?
2017-11-30 8:51:44 AM
2018-08-20 4:21:33 PM
Luke
Spotify Star
2418 Views
1 replies
0 likes

2418 Views
1 replies
0 likes

Solved!! iPhone, MacMini and Spotify

Hi all!Have a small but annoying problem. Running Spotify on a MacMini attached to a sound system and controll it with a iPhone 7 on my work, working great. The problem is when somebody is calling to the iPhone I want the music to pause/stop playing ...

StefanLb
Casual Listener
Hi all! Have a small but annoying problem. Running Spotify on a MacMini attached to a sound system and controll it with a iPhone 7 on my work, working great. The problem is when somebody is ...
2018-08-12 9:47:54 PM
2018-08-20 6:04:40 AM
StefanLb
Casual Listener
851 Views
2 replies
0 likes

851 Views
2 replies
0 likes

Não consigo acessão minha conta

Não consigo acossar minha conta, nem mesmo pelo Facebook ou alterar a senha, aparece erro 408, não consigo alterar a conta.

ThiagoTili
Newbie
Não consigo acossar minha conta, nem mesmo pelo Facebook ou alterar a senha, aparece erro 408, não consigo alterar a conta.
2018-08-19 6:07:33 PM
2018-08-19 9:15:29 PM
Loxer
Community Legend
350 Views
1 replies
0 likes

350 Views
1 replies
0 likes

Superuser Contribution Suchfeld in der Warteliste

PremiumGerman iPhone Xios 11.4.1Operating System My Question or Issue Hallo, ich höre ziemlich gerne mit der App über IPhone bzw. IPad meine Playlists. Dabei rufe ich dann immer die Warteliste auf um auch schonmal einen Song zu verschieben. Nun fehlt...

ernesto72
Newbie
Premium German iPhone X ios 11.4.1 Operating System My Question or Issue Hallo, ich höre ziemlich gerne mit der App über IPhone bzw. IPad meine Playlists. Dabei rufe ich...
2018-08-16 11:18:45 AM
2018-08-19 7:25:10 PM
SergioDavid
Roadie
440 Views
1 replies
0 likes

440 Views
1 replies
0 likes

Solved!! I can't see/find my profile on iPhone

Plan Free Device iPhone 6 Plus Operating System11.4.1 My Question or Issue I've tried searching for my profile in the spotify app on iphone in the "Your Library" button but it doesn't show my profile in the top left corner or anywhere, it only shows ...

MahmoudMa
Casual Listener
Plan Free Device iPhone 6 Plus Operating System 11.4.1 My Question or Issue I've tried searching for my profile in the spotify app on iphone in the "Your Librar...
2018-08-18 7:24:30 PM
2018-08-19 3:30:29 PM
Loxer
Community Legend
1109 Views
1 replies
0 likes

1109 Views
1 replies
0 likes

Swipe to Delete Track Unresponsive/Slow

Swiping to delete a track in spotify on iOS is laggy, it is easier and faster to tap the three dots and remove track. When sliding the remove track it will remove but if you want to remove more than one you have to wait until the pop up dissappears o...

mbn_max
Newbie
Swiping to delete a track in spotify on iOS is laggy, it is easier and faster to tap the three dots and remove track. When sliding the remove track it will remove but if you want to remove more than ...
2018-08-18 12:59:53 PM
2018-08-19 3:28:35 PM
Loxer
Community Legend
711 Views
1 replies
0 likes

711 Views
1 replies
0 likes

Superuser Contribution Spotify Connect faulty song display on iPhone

PlanPremiumCountry USADevice(iPhone 8 andMacbook Pro late 2012)Operating System(latest iOS on both devices.) When I play songs from my library on my iPhone they do play correctly on my laptop, but the songs displayed on my iphone don’t show the corre...

Graphaz
Regular
Plan Premium Country USA Device (iPhone 8 and Macbook Pro late 2012) Operating System (latest iOS on both devices.) When I play songs from my library on my iPhone they do play ...
2018-08-15 6:34:07 PM
2018-08-18 8:33:54 PM
Alfredo
Roadie
748 Views
1 replies
0 likes
Connect
iphone
macbook pro

748 Views
1 replies
0 likes

Heavy rotation (recently played?) on homescreen

PlanPremiumDeviceiPhone 8Operating SystemiOS 10 My Question or IssueHello! Does anyone know how to remove albums and play lists under heavy rotation on the home screen? There are some things I have listened to once and they are still there. Thanks!

dougwebs
Newbie
Plan Premium Device iPhone 8 Operating System iOS 10 My Question or Issue Hello! Does anyone know how to remove albums and play lists under heavy rotation on the home ...
2018-08-17 6:46:50 PM
2018-08-18 5:10:43 PM
Bethany_Dawn
Community Legend
15749 Views
1 replies
0 likes

15749 Views
1 replies
0 likes

downloaded menu disappeared from library

I recently updated the iOS app and discover Spotify decided to remove the Downloaded menu from the library.this was simply the most useful menu of the app...i can’t understand what’s motivation to remove it but for sure it is making the ux worse.is t...

Ronaula
Casual Listener
I recently updated the iOS app and discover Spotify decided to remove the Downloaded menu from the library. this was simply the most useful menu of the app... i can’t understand what’s motivation t...
2018-08-17 6:35:45 PM
2018-08-18 4:19:37 PM
Billy-J
Spotify Star
861 Views
5 replies
0 likes
Downloaded music disappears from library

861 Views
5 replies
0 likes

New iPhone doesn't allow a family member to sign into their Premium account

I am the owner of a Family Premium account. One of my household members, James Bertucci, recently got a new phone but it doesn't allow them to sign in to their own Spotify account, rather it forces them to sign into my account. Plan PremiumCountry US...

Feelin_Luce86
Newbie
I am the owner of a Family Premium account. One of my household members, James Bertucci, recently got a new phone but it doesn't allow them to sign in to their own Spotify account, rather it forces t...
2018-08-17 10:03:24 PM
2018-08-17 10:43:32 PM
Billy-J
Spotify Star
865 Views
1 replies
0 likes

865 Views
1 replies
0 likes

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