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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407364 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
278730 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Newbie
178296 Views
508 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi!I'm having issues of synching local files from my Windows 10 with my iPhone 6S. I was always able to do it in the past, but now I have a simple problem. I find my local files in Spotify and put them into a playlist. The playlist shows up in my iPh...
Hi! I'm having issues of synching local files from my Windows 10 with my iPhone 6S. I was always able to do it in the past, but now I have a simple problem. I find my local files in Spotify...
Spotify Legend
543 Views
1 replies
0 likes
Plan PremiumDevice iPhone 7Operating SystemiOS 11.4, Windows 10 hi,I wanted to add a new song (local file from windows 10 desktop) to my playlists in my other devices. I did as usual and the song played on my iPhone (but neither on my iPad or on the ...
Plan Premium Device iPhone 7 Operating System iOS 11.4, Windows 10 hi, I wanted to add a new song (local file from windows 10 desktop) to my playlists in my other devices. I...
Spotify Legend
789 Views
1 replies
0 likes
when i remove an album using my desktp pc it is mnot reflected when i go to my iphone 6s - they remain removed when i use my iphone6s
when i remove an album using my desktp pc it is mnot reflected when i go to my iphone 6s - they remain removed when i use my iphone6s
Spotify Legend
607 Views
1 replies
0 likes
I am unable to play or download podcasts on my device. When I click the podcast to play it comes up on the playbar, but it doesn’t stream. If I try to download the podcast, the progress wheel spins as if it’s downloading, but it won’t download. PlanP...
I am unable to play or download podcasts on my device. When I click the podcast to play it comes up on the playbar, but it doesn’t stream. If I try to download the podcast, the progress wheel spins a...
Newbie
18369 Views
2 replies
11 likes
PlanPremiumCountry AustraliaDevice(iPhone 8Operating System(iOS 11/12 My Question or IssueSpotify says it is playing on another device and then stops audio out via Bluetooth to the car. The Bluetooth connection remains and I can skip songs via the ca...
Plan Premium Country Australia Device (iPhone 8 Operating System (iOS 11/12 My Question or Issue Spotify says it is playing on another device and then stops audio out v...
Spotify Legend
2317 Views
2 replies
0 likes
PlanFreeCountry FranceDevicelenovoOperating SystemWindows 10 My Question or Issue I have a problem with some songs, in fact they are wrong. For example, I have the live version in Ellen Degeneres show of goosebumps : Travis Scott. Anyone can help me ...
Plan Free Country France Device lenovo Operating System Windows 10 My Question or Issue I have a problem with some songs, in fact they are wrong. For example, I have the ...
Spotify Legend
860 Views
3 replies
0 likes
Premium, USA, iphone 7, latest OS. Also on a Windows 10 PC, also on an iMac. This has been an issue for months now. I have always had autoplay turned off in my account. I've checked the settings on every platform I use it on. I only listen to albums,...
Premium, USA, iphone 7, latest OS. Also on a Windows 10 PC, also on an iMac. This has been an issue for months now. I have always had autoplay turned off in my account. I've checked the sett...
Spotify Legend
9817 Views
3 replies
21 likes
I mainly listen to music on the iphone app. There i listen to some playlists i follow. On the web player and on the desktop player, the playlist content is different/the playlists don't always contain the most recently added songs. But it's not a rul...
I mainly listen to music on the iphone app. There i listen to some playlists i follow. On the web player and on the desktop player, the playlist content is different/the playlists don't always contai...
Spotify Legend
2255 Views
1 replies
0 likes
PlanPremiumCountryMexico DeviceiPhone 5s and 8Operating SystemiOS 12 My Question or Issue Since I upgraded both of my devices this piece (https://open.spotify.com/track/7Fg29ArClctZi7CkKbd0od?si=zWhcDyCUSaCQ-KIkMfoyVQ) sounds like the file has been c...
Plan Premium Country Mexico Device iPhone 5s and 8 Operating System iOS 12 My Question or Issue Since I upgraded both of my devices this piece (https://open.spotify.com/t...
Spotify Legend
492 Views
1 replies
0 likes
PlanPremiumCountryAustralia DeviceMacBook Air, iPhone 6Operating SystemMacOS High Sierra and iOS 11 My Question or Issue I have some local files in iTunes on my Mac in Playlists in Spotify and they first weren't appearing on my iPhone, but then I ena...
Plan Premium Country Australia Device MacBook Air, iPhone 6 Operating System MacOS High Sierra and iOS 11 My Question or Issue I have some local files in iTunes on my M...
Spotify Legend
635 Views
1 replies
0 likes
Plan: PremiumCountry: FinlandDevice: iPhone 6Operating System: iOS 12Daily mixes disappeared. The menu item is there, but no lists - applies to both iOS and web player. Have tried logging out and back in, as well as uninstalling and reinstalling iOS ...
Plan: Premium Country: Finland Device: iPhone 6 Operating System: iOS 12 Daily mixes disappeared. The menu item is there, but no lists - applies to both iOS and web player. ...
Community Legend
2406 Views
5 replies
0 likes
I don't know if this was the right place to post this question, but I am having issues with getting local files from my pc to sync and download to my iPhone. I did all the steps required to get it to download. And I've gotten it to the point where th...
I don't know if this was the right place to post this question, but I am having issues with getting local files from my pc to sync and download to my iPhone. I did all the steps required to g...
Casual Listener
1277 Views
4 replies
0 likes
PlanPremium - FamilyCountry USADeviceiPhone 7 & DesktopOperating SystemiOS 12 & Windows 10My Question or Issue I can't move songs around quickly on mobile and pc and it is terribly frustrating when I try moving a song on mobile and my finger slips of...
Plan Premium - Family Country USA Device iPhone 7 & Desktop Operating System iOS 12 & Windows 10 My Question or Issue I can't move songs around quickly on mobile ...
Music Fan
683 Views
3 replies
0 likes
Hello. I have a premium family account in the U.S.. When my iPhone was recently updated to the newest iOS 12.0, my Spotify stopped working properly in my car. There is a device shown as "Redmi Note 4" and it keep stopping playing in my car and trying...
Hello. I have a premium family account in the U.S.. When my iPhone was recently updated to the newest iOS 12.0, my Spotify stopped working properly in my car. There is a device shown as "Redmi Note 4...
Casual Listener
1126 Views
2 replies
0 likes
Premium subscriberCountry: Canada DeviceIphone xsOperating System(iOS 12 My Question or Issue My Spotify will now not download podcasts to my device. It will download songs, just not podcasts. I’ve tried restarting my device and reinstalling the app ...
Premium subscriber Country: Canada Device Iphone xs Operating System (iOS 12 My Question or Issue My Spotify will now not download podcasts to my device. It wil...
Casual Listener
34457 Views
2 replies
8 likes
PlanPremiumCountry EnglandDeviceiPhone 6sOperating SystemiOS 11.4.1 My Question or IssueWhen I shuffle a playlist I change the order that the songs play in and the first one plays but the rest just play in the order the songs were in before. I’ve tri...
Plan Premium Country England Device iPhone 6s Operating System iOS 11.4.1 My Question or Issue When I shuffle a playlist I change the order that the songs play in and the first...
Community Legend
1754 Views
1 replies
1 likes
My Question Is it possible to use spotify on apple wacth without cell phone with it?example during running.Obviously having previously loaded the playlists. PlanPremiumCountryItaly Device(Apple watch series 3, iphone 7plus)Operating System(wacthos 4,...
My Question Is it possible to use spotify on apple wacth without cell phone with it? example during running. Obviously having previously loaded the playlists. Plan Prem...
Community Legend
1037 Views
1 replies
0 likes
I have searched the forums here and have not come up with a satisfactory answer to this question. Tunes I have deleted from my playlist continue to play. I’ve double checked my playlist and they have been deleted. The only responses I’ve seen on the ...
I have searched the forums here and have not come up with a satisfactory answer to this question. Tunes I have deleted from my playlist continue to play. I’ve double checked my playlist and the...
Spotify Legend
2670 Views
3 replies
0 likes
My Question or Issue - Can’t rearrange songs that are scheduled to play next.PlanPremiumCountryUSADevice(iPhone X)Operating System(iOS X) My Question or IssueSpotify won’t let me rearrange songs that are in the “Up Next: Playlist” area. Typically, be...
My Question or Issue - Can’t rearrange songs that are scheduled to play next. Plan Premium Country USA Device (iPhone X) Operating System (iOS X) My Question or Issue Spotif...
Community Legend
1166 Views
1 replies
0 likes
