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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
36405 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
101652 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
430387 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298519 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Before i upgraded to premium i clicked the 'do not play this again' button on a couple of songs that i didn't want to listen to in one of playlists because i couldn't skip. On the free version it was easy to undo this, however now that i've upgraded ...
Before i upgraded to premium i clicked the 'do not play this again' button on a couple of songs that i didn't want to listen to in one of playlists because i couldn't skip. On the free version it was...
Gig Goer
5010 Views
2 replies
4 likes
PlanPremium Country Hong Kong DeviceIPhone 6 Operating System My Question or Issue As shown above, there is no download individual song option available, please help!
Plan Premium Country Hong Kong Device IPhone 6 Operating System My Question or Issue As shown above, there is no download individua...
Community Legend
1103 Views
1 replies
0 likes
Hi,iPhone with the latest update (12.0)USAPremiumRecently I have been noticing that my repeat playlist button is on the screen and working but when I click it a second time to get it to repeat the song, it doesn’t work. It doesn’t even give me the op...
Hi, iPhone with the latest update (12.0) USA Premium Recently I have been noticing that my repeat playlist button is on the screen and working but when I click it a second time to get it to repea...
Community Legend
1541 Views
1 replies
0 likes
My music will just start playing and I won't even be using my phone what can i do to stop it
My music will just start playing and I won't even be using my phone what can i do to stop it
Community Legend
1255 Views
1 replies
0 likes
Despite having all notification setting enabled for email and push, I never receive any updates either via push or email. I follow a lot of artists and playlists and would really like a notification when they publish new music. Plan = PremiumCountry ...
Despite having all notification setting enabled for email and push, I never receive any updates either via push or email. I follow a lot of artists and playlists and would really like a notification ...
Community Legend
1283 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 7)Operating SystemIOS 11 My Question or Issue Spotify keeps “adding” songs to my playlists on mobile and plays songs that are not in my playlist. Autoplay is turned off.
Plan Free/Premium Country Device (iPhone 7) Operating System IOS 11 My Question or Issue Spotify keeps “adding” songs to my playlists on mobile and plays songs that are ...
Community Legend
1269 Views
1 replies
0 likes
PlanPremiumDeviceiPhone 7Operating SystemiOS12 Hi, sometimes spotify change view of playback where bottom bar with buttons disapear and buttons are visible only after interaction, while they are floating upon album cover. This is perfect and I would ...
Plan Premium Device iPhone 7 Operating System iOS12 Hi, sometimes spotify change view of playback where bottom bar with buttons disapear and buttons are visible only after interaction, ...
Community Legend
4762 Views
3 replies
0 likes
Hi, I paid for the family subscription. It works well on my macbook. However, it still appears that my account is FREE on my iPhone. I've logged in and out multiple times and reinstalled the app mutiple times, but it still appears as FREE. Is there a...
Hi, I paid for the family subscription. It works well on my macbook. However, it still appears that my account is FREE on my iPhone. I've logged in and out multiple times and reinstalled the...
Spotify Legend
1119 Views
1 replies
0 likes
PlanPremiumCountry Australia DeviceiPhone 8Operating SystemiOS 12 My Question or Issue Not sure if this is just me but whenever I make a queue, the last song in the list becomes invisible and uneditable. To add the que often doesn’t move and keeps so...
Plan Premium Country Australia Device iPhone 8 Operating System iOS 12 My Question or Issue Not sure if this is just me but whenever I make a queue, the last song i...
Community Legend
1671 Views
1 replies
0 likes
When I plug my iphone x into my car to use spotify, it sometimes begins bouncing and I can't use my phone. It is like Spotify hijacks my phone and won't let me use anything but Spotify. It does this often. Quite annoying and the fact Spotify works pe...
When I plug my iphone x into my car to use spotify, it sometimes begins bouncing and I can't use my phone. It is like Spotify hijacks my phone and won't let me use anything but Spotify. It does this ...
Community Legend
1387 Views
1 replies
0 likes
PlanPremiumCountry USADeviceiPhone XOperating SystemiOS 12 My Question or IssueMy friends and i have a shared playlist where we compile our favorites each month. I can't seem to open this month's playlist. I got the link in a text message, which take...
Plan Premium Country USA Device iPhone X Operating System iOS 12 My Question or Issue My friends and i have a shared playlist where we compile our favorites each month. I ...
Spotify Star
430 Views
1 replies
0 likes
PlanPremium CountryUSA DeviceIphone X My Question or IssueSince updating to ios 12, spotify is extremely slow, often completely unresponsive when opening it. About half of the time it ends up crashing. I tried re-installing it but it behaves the same...
Plan Premium Country USA Device Iphone X My Question or Issue Since updating to ios 12, spotify is extremely slow, often completely unresponsive when openi...
Community Legend
3669 Views
3 replies
0 likes
I would like to give my daughter (9) access to her Spotify family. account on her ipad in her room but only if I can have her use Spotify only. Like guided access and she won’t be able to navigate to anything else on her IPad. Guided access doesn’t w...
I would like to give my daughter (9) access to her Spotify family. account on her ipad in her room but only if I can have her use Spotify only. Like guided access and she won’t be able to navig...
Community Legend
2893 Views
5 replies
0 likes
Plan: PremiumCountry: Canada Device: iPhone 6 (Rogers)Operating System: 11.4.1 When connected to 2018 Toyota Tacoma, songs play at triple or higher speed for one second, then drop out for 1 second, then resume playing at triple speed for 1 second. An...
Plan: Premium Country: Canada Device: iPhone 6 (Rogers) Operating System: 11.4.1 When connected to 2018 Toyota Tacoma, songs play at triple or higher speed for one second,...
Spotify Legend
1646 Views
4 replies
0 likes
Hi there pkease excuse my question, i am a newish user. I am running out of storeage space on my phone and need to delete some albums. To remove a downloaded album, I untogle the download button and confirm remove. The download button is white. howev...
Hi there pkease excuse my question, i am a newish user. I am running out of storeage space on my phone and need to delete some albums. To remove a downloaded album, I ...
Community Legend
748 Views
1 replies
0 likes
PlanPremiumCountryUK DeviceiPad 1 (Model A1219)Operating SystemVersion 5.1.1 I have been using Spotify for at least a year on this old iPad a friend gave it. It has worked perfectly. The other day it simply stopped connecting. The WiFi on the device ...
Plan Premium Country UK Device iPad 1 (Model A1219) Operating System Version 5.1.1 I have been using Spotify for at least a year on this old iPad a friend gave it. It has work...
Community Legend
1769 Views
3 replies
0 likes
PlanPremiumCountry Australia Device(iPhone 8Operating System(iOS 12 My Question or IssueI am unable to change tracks via the buttons on my display nor the steering wheel when I have Spotify connected to my car (2011 VW Golf). I can change using my ph...
Plan Premium Country Australia Device (iPhone 8 Operating System (iOS 12 My Question or Issue I am unable to change tracks via the buttons on my display nor the steering ...
Not applicable
2222 Views
3 replies
0 likes
Each time I open up app and try to download Spotify onto my phone, no cloud logo appears and the app seems to freeze and not even let me download it anymore. I had the app previsouly and deleted it as I was freeing up storage and would like to downlo...
Each time I open up app and try to download Spotify onto my phone, no cloud logo appears and the app seems to freeze and not even let me download it anymore. I had the app previsouly and deleted it a...
Spotify Star
560 Views
1 replies
0 likes
I signed up for Spotify and premium today and used the “Log in with Facebook” feature. I upgraded to premium through my web browser, but on the Spotify app it still says I have a free account. It is is the same account because the picture from the Fa...
I signed up for Spotify and premium today and used the “Log in with Facebook” feature. I upgraded to premium through my web browser, but on the Spotify app it still says I have a free account. ...
Spotify Star
484 Views
1 replies
0 likes
When I am away from WiFi and try to play my downloaded offline library the songs will lag on and off and slowly buffer. What’s the deal?
When I am away from WiFi and try to play my downloaded offline library the songs will lag on and off and slowly buffer. What’s the deal?
Spotify Star
678 Views
1 replies
0 likes
