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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237553 Views

27 replies

5 likes

  • 237553 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118743 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2696 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305491 Views

62 replies

16 likes

  • 305491 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130822 Views

19 replies

38 likes

  • 130822 Views
  • 19 replies
  • 38 likes

My songs are gone!!?

PlanFree/PremiumCountry USA Device iPhone XOperating SystemiOS My Question or IssueMy songs are gone in your new update I want them back. You got rid of the my songs category I want it back please!

Newbie

Plan Free/Premium Country USA    Device iPhone X Operating System iOS    My Question or Issue My songs are gone in your new update I want them back. You got rid of the my...

rainkidrani

Gig Goer

952 Views

2 replies

0 likes

  • 952 Views
  • 2 replies
  • 0 likes

My Spotify keeps freezing

PlanPremium family planCountry United StatesDeviceIphone 6s plusOperating SystemIOS My Question or issueThe app keeps freezing whenever I open it. I tried re downloading it several times but it still freezes. Is there anything I could do to stop this...

Newbie

Plan Premium family plan Country  United States Device Iphone 6s plus Operating System IOS   My Question or issue The app keeps freezing whenever I open it. I tried re downloading...

rainkidrani

Gig Goer

2603 Views

2 replies

0 likes

  • 2603 Views
  • 2 replies
  • 0 likes

App has mind of its own

I have an iPhone X that I just bought in July. It is on the newest ios. I deleted and redownloaded the Spotify app. It constantly pauses, skips, fast forwards or just doesn’t play. Whatever it wants. It was only when I was walking for about a week......

Newbie

I have an iPhone X that I just bought in July. It is on the newest ios. I deleted and redownloaded the Spotify app. It constantly pauses, skips, fast forwards or just doesn’t play. Whatever it wants....

rainkidrani

Gig Goer

1844 Views

2 replies

0 likes

  • 1844 Views
  • 2 replies
  • 0 likes

Spotify keeps pausing and playing sporadically

PlanPremium DeviceiPhone 7 Operating SystemiOS 11 My Question or IssueI’ve had this issue before where I’d be listening to an album and the music pauses all of a sudden. I only use Spotify with headphones. The app starts playing and pausing the song ...

Casual Listener

Plan Premium   Device iPhone 7   Operating System iOS 11   My Question or Issue I’ve had this issue before where I’d be listening to an album and the music pauses all of a su...

rainkidrani

Gig Goer

17455 Views

6 replies

0 likes

  • 17455 Views
  • 6 replies
  • 0 likes

Spotify playlists not updating

PlanFreeCountry USADeviceiPhone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify playlists such as New Releases, Hot Country, etc are not updating. The cover picture and preview info does but when you go to play t...

Newbie

  Plan Free Country  USA Device iPhone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Spotify playlists such as New Releases, H...

rainkidrani

Gig Goer

1436 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Discover Weekly not updating

PlanFree/PremiumCountryAustraliaDeviceiPhone 8Operating System(OS 10 My Question or IssueMy Discover Weekly playlist hasn't updated for several weeks now. I've tried to unfollow/re-follow. Logged out of my phone and desktop and logged back in. But st...

Newbie

Plan Free/Premium Country Australia Device iPhone 8 Operating System (OS 10   My Question or Issue My Discover Weekly playlist hasn't updated for several weeks now. I've tried to unfol...

rainkidrani

Gig Goer

1144 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

iPhone 8 Spotify connection in smart car! Help!!

Wondering if anyone could help? When I connect my iPhone 8 via Bluetooth or via usb in my smart car, the music stops after every track and doesn’t play through ? Very annoying and I have to keep pressing play numerous times on my device for it to pla...

Newbie

Wondering if anyone could help? When I connect my iPhone 8 via Bluetooth or via usb in my smart car, the music stops after every track and doesn’t play through ? Very annoying and I have to keep pres...

rainkidrani

Gig Goer

1348 Views

2 replies

0 likes

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  • 2 replies
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Terible Mobile app design

Guys ... who made it ? bunch of Indian teens for couple of bucks ? ? I mean - whole interface on mobile is made by people who never used it That's the only reason i could think of when im using it ... For example ... - when in the listing ..and playi...

Regular

Guys ... who made it ? bunch of Indian teens for couple of bucks ? ? I mean - whole interface on mobile is made by people who never used it That's the only reason i could think of when im using it .....

Loxer

Community Legend

760 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

application does not start iPhone 5s

PlanFreeDevice(iPhone 5s)Operating System(iOS 12) My Question or IssueWhen I try to open the app on my phone, the icon lights up for a couple of seconds and throws it on the home screen. When I reinstall the app the first time I enter the app is norm...

Casual Listener

Plan Free Device (iPhone 5s) Operating System (iOS 12)   My Question or Issue When I try to open the app on my phone, the icon lights up for a couple of seconds and throws it on the home...

Loxer

Community Legend

2210 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Music with videos not available on my location should not stop my music from playing

PlanPremiumCountry PortugalDeviceiPhone 6SOperating SystemiOS 11 My Question or Issue Whenever I'm playing music from Spotify playlists, and I believe it would happen on personal too, everytime that a music has a video that it is not available on my ...

Casual Listener

Plan Premium Country  Portugal Device iPhone 6S Operating System iOS 11   My Question or Issue  Whenever I'm playing music from Spotify playlists, and I believe it would happ...

Loxer

Community Legend

1067 Views

1 replies

0 likes

IOS 11
Mobile
Music video
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  • 1 replies
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iPhone can't find music, iMac does.

Strange problem. I created a play list on my iPhone some days ago.Yesterday, I played the list via my Sonos app and some songs were grayed out.When I looked in my Spotfy iPhone app, those songs are gone.And when i try to find those songs again with t...

Newbie

Strange problem.   I created a play list on my iPhone some days ago. Yesterday, I played the list via my Sonos app and some songs were grayed out. When I looked in my Spotfy iPhone app, thos...

Loxer

Community Legend

756 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Very weird screen layout, app doesn't work anymore?

PlanPremiumCountry United StatesDeviceiPhone 6SOperating SystemiOS 12 Everytime I open spotify on my iphone, the buttons are all at the top of the screen and I can click on them, but I cant play any music through my phone. If i want to listen to spot...

Newbie

Plan Premium Country  United States Device iPhone 6S Operating System iOS 12   Everytime I open spotify on my iphone, the buttons are all at the top of the screen and I can click o...

Loxer

Community Legend

1058 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify Offline and I can't Login

PlanPremiumCountryUSA Device(iPhone 7)Operating System(iOS 12.0.1) My Question or IssueSpotify was offline and wouldn't connect even though I had internet connection on my phone. I logged off and tried to log in again (I am logged in through facebook...

Newbie

Plan Premium Country USA  Device (iPhone 7) Operating System (iOS 12.0.1)   My Question or Issue Spotify was offline and wouldn't connect even though I had internet connection on ...

Loxer

Community Legend

813 Views

1 replies

0 likes

  • 813 Views
  • 1 replies
  • 0 likes

Superuser Contribution Constant need to redownload songs

Can someone please help!! I constantly need to redownload all my saved songs on the Spotify app!! It is driving me insane!All I want to do is listen to music whilst offline as Spotify has already used a lot of my data and it won't let mennevaide once...

Casual Listener

Can someone please help!! I constantly need to redownload all my saved songs on the Spotify app!! It is driving me insane! All I want to do is listen to music whilst offline as Spotify has already u...

Daisy

Spotify Legend

966 Views

1 replies

0 likes

  • 966 Views
  • 1 replies
  • 0 likes

Songs don’t stay hearted or liked

I have an iPhone 8 Plus with the newest os and I’m a premium member in the US. For some reason songs don’t stay “hearted” or liked in the radios or daily mixes when I tap out of the app and come back in and the recent songs I’ve liked don’t stay in m...

Casual Listener

I have an iPhone 8 Plus with the newest os and I’m a premium member in the US. For some reason songs don’t stay “hearted” or liked in the radios or daily mixes when I tap out of the app and come back...

Kimicocoa

Casual Listener

641 Views

2 replies

0 likes

  • 641 Views
  • 2 replies
  • 0 likes

Spotify Queue Not Working Correctly

Spotify PremiumUnited States of America iPhone 6s PlusiOS 12 For about a month and a half now, my Spotify queue has been working incorrectly. I have uninstalled it, updated the app, updated my phone to iOS 12, yet nothing works. I can move one song a...

Casual Listener

Spotify Premium United States of America   iPhone 6s Plus iOS 12      For about a month and a half now, my Spotify queue has been working incorrectly. I have uninstalled it...

Loxer

Community Legend

8038 Views

5 replies

4 likes

  • 8038 Views
  • 5 replies
  • 4 likes

I think my iOS app is so slow..

hey Guys, i am using Spotify for so long time and I think Spotify turned really bad. On iOS iPhone X Two things - Spotify app started always new when i am not using it for 10 minutes.- Spotify is slow and takes so long to load my playlist as a sample...

Newbie

      hey Guys,   i am using Spotify for so long time and I think Spotify turned really bad. On iOS iPhone X    Two things   - Spotify app started always n...

Loxer

Community Legend

2658 Views

1 replies

1 likes

  • 2658 Views
  • 1 replies
  • 1 likes

Bug Report: Queue malfunctions when trying to move around multiple songs

PlanPremium DeviceiPhone 6SEOperating SystemiOS 11 My Question or Issue When I put multiple songs into the queue and then try to move more than one song from the bottom of the queue to anywhere else in the queue, all of the songs appear to move to th...

Casual Listener

Plan Premium   Device iPhone 6SE Operating System iOS 11   My Question or Issue   When I put multiple songs into the queue and then try to move more than one song from the bo...

Loxer

Community Legend

5282 Views

12 replies

1 likes

  • 5282 Views
  • 12 replies
  • 1 likes

Superuser Contribution Resuming song after several days not possible

Plan Premium Country Germany Device iPhone 6 Operating System iOS 12.0 My Question or Issue Whenever I do not use the app for a few days, it forgets the song and playlist that was playing before. The player controls are simply not there any more. Tha...

Casual Listener

Plan Premium Country Germany Device iPhone 6 Operating System iOS 12.0  My Question or Issue Whenever I do not use the app for a few days, it forgets the song and playlist that...

Peter

Spotify Legend

1401 Views

7 replies

0 likes

  • 1401 Views
  • 7 replies
  • 0 likes

Best practices for stopping Spotify from de-syncing my local purchased music

I'm a premium user on iOS 12 and Windows 10, syncing local tracks on the same wifi network. I have a folder of local music. Regularly, Spotify de-syncs previously synced local playlists from my iPhone, always for songs that aren't on Spotify. They ca...

Newbie

I'm a premium user on iOS 12 and Windows 10, syncing local tracks on the same wifi network.   I have a folder of local music. Regularly, Spotify de-syncs previously synced local...

582 Views

0 replies

1 likes

  • 582 Views
  • 0 replies
  • 1 likes