My spotify premium doesn't resolve properly on my iPhone all of a sudden. When I open spotify, the menu that used to appear along the bottom (home, search, my library) is now along the top of the screen and the rest of the screen is black. When I click on a menu item, it highlights as though it is active but nothing happens.
Plan
/Premium
Country
Canada
Device
(iPhone 7
Operating System
iOS for iPhone 7?
My Question or Issue
Hi there!
I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps. I'd also recommend checking for updates, latest iOS version is iOS 12.0.1 🙂
If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?
I'll see what I can suggest next!
Thank you! I had tried restarting my phone but that didn't work. I ended up uninstalling and reinstalling spotify and now I have my music back. thank you!
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