Spotify Community

Elissagallego · ‎2018-10-17

Plan

Premium

Country

Colombia

Operating System

iPhone 7 IOS 12.0

My Question or Issue

Hi, I have had issues with the music in Spotify. I play it on my device and randomly it is shuffled or pauses without me ordering it to do it. Please if someone would help me, It would be great

Loxer · ‎2018-10-20

Hey @Elissagallego, welcome to the Community.

Hope you're doing great!

I'd recommend performing a password reset and using the Sign Out Everywhere, Remove Offline devices from your Spotify account page

Hope it helps 🙂

LoxerSpotify Star

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The music in my IPhone shuffles and pauses randomly without me asking the device to do it

The music in my IPhone shuffles and pauses randomly without me asking the device to do it

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