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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237687 Views

27 replies

5 likes

  • 237687 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118895 Views

116 replies

13 likes

Other
  • 118895 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2702 Views

0 replies

0 likes

iOS
  • 2702 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305534 Views

62 replies

16 likes

  • 305534 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130861 Views

19 replies

38 likes

  • 130861 Views
  • 19 replies
  • 38 likes

Can’t see folders on mobile

PlanFreeCountryArgentinaDevice(iPhone 6S)Operating System(iOS 10) My Question or Issue I can’t see playlists’ folders on mobile app. All playlists that should be inside a folder are scattered around the playlists list instead. I supposed there would ...

Casual Listener

Plan Free Country Argentina Device (iPhone 6S) Operating System (iOS 10)   My Question or Issue  I can’t see playlists’ folders on mobile app. All playlists that should be inside...

Loxer

Community Legend

1231 Views

1 replies

1 likes

Mobile
  • 1231 Views
  • 1 replies
  • 1 likes

Syncing Local File playlist from Mac to iPhone?

Plan: PremiumCountry: UKDevices: Macbook Air early 2015 Sierra, iPhone 7+ iOS 11.3 I'm trying to sync an album I own as a local file on my Mac, on to my iPhone 7+.The instructions to do this suggest I need to create a playlist with these local files ...

Visitor

Plan: Premium Country: UK Devices: Macbook Air early 2015 Sierra, iPhone 7+ iOS 11.3     I'm trying to sync an album I own as a local file on my Mac, on to my iPhone 7+. The inst...

Loxer

Community Legend

2210 Views

1 replies

0 likes

  • 2210 Views
  • 1 replies
  • 0 likes

Solved!! Problem with Playlists

I have Spotify on both my MacBook Pro (running High Sierra 10.13.6), and my iPhone 5s (running iOS 11.4). I have one playlist on my laptop that has about 40 songs, but on my iPhone the playlist says it has 40 songs, but when I tap into it, it only ha...

Regular

  I have Spotify on both my MacBook Pro (running High Sierra 10.13.6), and my iPhone 5s (running iOS 11.4). I have one playlist on my laptop that has about 40 songs, but on my iPhone the playli...

Nico

Community Legend

2492 Views

10 replies

0 likes

  • 2492 Views
  • 10 replies
  • 0 likes

Song Title and Album Cover Not displaying on lock screen

PlanPremiumCountry Device(iPhone 6s)Operating System(iOS 11.4.1) My Question or Issue When I am playing music from Spotify it has stopped displaying the song and album cover on the lock screen, and will not allow me to pause/play music from the lock ...

Newbie

  Plan Premium Country   Device (iPhone 6s) Operating System (iOS 11.4.1)   My Question or Issue  When I am playing music from Spotify it has stopped displaying the son...

user-removed

Not applicable

1042 Views

1 replies

0 likes

  • 1042 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs Suddenly Unavailable

PlanPremiumCountry CanadaDeviceiPhone 8Operating SystemiOS 10 My Question or Issue I just noticed that a bunch of songs are suddenly unavailable for me (some I was listening to super recently). I find it hard to believe that they're all unavailable b...

Newbie

Plan Premium Country  Canada Device iPhone 8 Operating System iOS 10   My Question or Issue  I just noticed that a bunch of songs are suddenly unavailable for me (some I was ...

SergioDavid

Roadie

1184 Views

1 replies

1 likes

  • 1184 Views
  • 1 replies
  • 1 likes

I cannot download spotify in my iphone4s. It requires IOS 10.

I'm currently using iphone 4s with IOS 9.3.5 (max update). When i go to app store I cannot download the app because it requires IOS 10. What to do?

Newbie

I'm currently using iphone 4s with IOS 9.3.5 (max update). When i go to app store I cannot download the app because it requires IOS 10. What to do?

Billy-J

Spotify Star

6651 Views

1 replies

0 likes

  • 6651 Views
  • 1 replies
  • 0 likes

Solved!! Save to your library and add to favorites?

PlanPremiumCountry GermanyDeviceiPhone 6s, DesktopOperating SystemiOS 11.3.4, Windows 10 My Question or IssueI'm confused pretty much, last week I got an update which replaced the "Save to your library" button aka the + with a heart button, but not e...

Casual Listener

  Plan Premium Country  Germany Device iPhone 6s, Desktop Operating System iOS 11.3.4, Windows 10   My Question or Issue I'm confused pretty much, last week I got an update ...

Loxer

Community Legend

6199 Views

1 replies

0 likes

  • 6199 Views
  • 1 replies
  • 0 likes

trouble to change to Sonos speakers

I often have trouble choosing some of my Sonos speakerswhen I connect to new device/sound source in my Spotify app.I have Spotify PremiumThey are gray-colored. See attached picture.This problem I never have via my Ipad orMacbook. If it's gray in my I...

Casual Listener

I often have trouble choosing some of my Sonos speakers when I connect to new device/sound source in my Spotify app. I have Spotify Premium They are gray-colored. See attached picture. This probl...

martin_a

Casual Listener

1584 Views

4 replies

0 likes

  • 1584 Views
  • 4 replies
  • 0 likes

Solved!! Iphone artist profiles

Hi Guy's, I'm having a problem with my Artist search on Spotify today, whenever I search and try and click on the profile the screen is just going black. I've tried reinstalling but it's still not working. Is anyone else having this issue? Cheers, Jo...

Community Legend

Hi Guy's,   I'm having a problem with my Artist search on Spotify today, whenever I search and try and click on the profile the screen is just going black.   I've tried reinstalling but...

Loxer

Community Legend

890 Views

1 replies

0 likes

  • 890 Views
  • 1 replies
  • 0 likes

Make secret not showing up

I did make the playlist, so it should be showing up. I haven’t used Spotify in a year, what’s the current method for making secret playlists?

Casual Listener

  I did make the playlist, so it should be showing up. I haven’t used Spotify in a year, what’s the current method for making secret playlists?

Loxer

Community Legend

1122 Views

1 replies

0 likes

  • 1122 Views
  • 1 replies
  • 0 likes

Slow download on IPhone 8

Unbelievably slow good connection new Spotify app and not able to download 100 songs on 24 hours any ideas to help? Tks Jiri

Newbie

Unbelievably slow good connection new Spotify app and not able to download 100 songs on 24 hours any ideas to help? Tks Jiri

Loxer

Community Legend

1202 Views

1 replies

0 likes

  • 1202 Views
  • 1 replies
  • 0 likes

ios sync devices

PlanFree/PremiumCountry UKDeviceipad 10.5Operating SystemiOS 11 My Question or Issue i favourited a song. it appears on my pc and phone but it doesn't appear on my ipad only if i add a song i don't want. the song want ishttps://open.spotify.com/track...

Regular

Plan Free/Premium Country  UK Device ipad 10.5 Operating System iOS 11   My Question or Issue  i favourited a song. it appears on my pc and phone but it doesn't appear on my ...

Gorgaroth

Regular

1676 Views

11 replies

0 likes

  • 1676 Views
  • 11 replies
  • 0 likes

Limited numer of chromecast devices listed in the app

PlanPremiumCountrySWEDEN Device(iPhone Operating System(iOS 10) My Question or Issue Since a couple of months, the Spotify app does no longer list al my Chromecast devices in my WiFi home network. I have approximately 15 devices (icluding groups) but...

Casual Listener

Plan Premium Country SWEDEN   Device (iPhone 😎 Operating System (iOS 10)   My Question or Issue  Since a couple of months, the Spotify app does no longer list al my Chromec...

AussieRo

Roadie

4950 Views

19 replies

4 likes

  • 4950 Views
  • 19 replies
  • 4 likes

iOS app crashes when connected to a specific Wi-Fi.

PlanPremiumCountrySouth KoreaDeviceiPad AirOperating SystemiOS 11 My Question or IssueI'm using the Spotify app on my XPS 15, MacBook Pro 2012, Samsung Galaxy 7. Recently, I install the Spotify on my iPad Air. But it crashes after logging in. I reins...

Visitor

Plan Premium Country South Korea Device iPad Air Operating System iOS 11   My Question or Issue I'm using the Spotify app on my XPS 15, MacBook Pro 2012, Samsung Galaxy 7.  Recen...

user-removed

Not applicable

1365 Views

2 replies

0 likes

  • 1365 Views
  • 2 replies
  • 0 likes

Bug: IOS Chromecast device list truncated

Tried posting this here: https://community.spotify.com/t5/Closed-Ideas/iOS-Other-Bug-IOS-Chromecast-device-list-truncated/idi-p/4495222 Thread was almost immediately closed rather than considered, with directions to post it in "Other Issues" which no...

Regular

Tried posting this here:   https://community.spotify.com/t5/Closed-Ideas/iOS-Other-Bug-IOS-Chromecast-device-list-truncated/idi-p/4495222   Thread was almost immediately closed rather t...

Bollatta

Regular

14366 Views

73 replies

10 likes

Chrome cast
IOS 11
  • 14366 Views
  • 73 replies
  • 10 likes

Superuser Contribution Spotify "hors connexion" Iphone

Bonjour, Depuis un mois impossible de me connecter à Spotify sur mon Iphone 5. Je ne peux même pas rentrer mes identifiants, le message "connexion impossible" s'affiche constament, bien que je sois connectée à internet. Comment faire? J'ai téléchargé...

Newbie

Bonjour,   Depuis un mois impossible de me connecter à Spotify sur mon Iphone 5. Je ne peux même pas rentrer mes identifiants, le message "connexion impossible" s'affiche constament, bien que ...

SergioDavid

Roadie

1239 Views

1 replies

0 likes

  • 1239 Views
  • 1 replies
  • 0 likes

chromecast audio groups confusion

Hello, Running iOS 11.3.1 and recently reinstalled Spotify to try to resolve this with no luck. Until recently I would see all my chromecast audio devices listed, as well as a couple groups I had created, whenever I tried to cast using spotify connec...

Newbie

Hello,   Running iOS 11.3.1 and recently reinstalled Spotify to try to resolve this with no luck.   Until recently I would see all my chromecast audio devices listed, as well as a coupl...

capstan

Music Fan

8223 Views

22 replies

12 likes

  • 8223 Views
  • 22 replies
  • 12 likes

Spotify in off-line mode

PlanPremiumCountry UKDevice iPhoneXOperating System(iOS 10, Android Oreo, Windows 10,etc.) ioS !!.4>1My Question or Issue Spotify says offline when the phone is connceted to work WiFi; OK on 4G and home wifi; other colleagues do not have the issue so...

Casual Listener

Plan Premium Country  UK Device iPhoneX Operating System (iOS 10, Android Oreo, Windows 10,etc.)  ioS !!.4>1 My Question or Issue  Spotify says offline when the phone ...

vipulpatel1965

Casual Listener

1181 Views

4 replies

0 likes

  • 1181 Views
  • 4 replies
  • 0 likes

Stops playing at the end of every song

Every song I play stops with 2 seconds left. When I hit play nothing happens. Only thing to do is hit next in order to keep playing music. I have searched this but every fix I’ve tried has not helped. I have made sure my gapless play back is on and m...

Newbie

  Every song I play stops with 2 seconds left. When I hit play nothing happens. Only thing to do is hit next in order to keep playing music. I have searched this but every fix I’ve tried has no...

Loxer

Community Legend

1834 Views

1 replies

1 likes

  • 1834 Views
  • 1 replies
  • 1 likes

Choppy audio con Iphone SE with downloaded music

When I listen to downloaded music, it gets choppy when the phone is locked. It´s random, not always happend, but it´s very annoying.... I downloaded a lot of music to not deppend on cellular data... PlanPremiumCountry Argentina DeviceIphone SE 128GBO...

Casual Listener

When I listen to downloaded music, it gets choppy when the phone is locked. It´s random, not always happend, but it´s very annoying.... I downloaded a lot of music to not deppend on cellular data...&...

Billy-J

Spotify Star

1294 Views

3 replies

0 likes

  • 1294 Views
  • 3 replies
  • 0 likes