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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232707 Views

27 replies

5 likes

  • 232707 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114287 Views

116 replies

13 likes

Other
  • 114287 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2320 Views

0 replies

0 likes

iOS
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  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303990 Views

61 replies

16 likes

  • 303990 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129689 Views

19 replies

38 likes

  • 129689 Views
  • 19 replies
  • 38 likes

Bug: IOS Chromecast device list truncated

Tried posting this here: https://community.spotify.com/t5/Closed-Ideas/iOS-Other-Bug-IOS-Chromecast-device-list-truncated/idi-p/4495222 Thread was almost immediately closed rather than considered, with directions to post it in "Other Issues" which no...

Regular

Tried posting this here:   https://community.spotify.com/t5/Closed-Ideas/iOS-Other-Bug-IOS-Chromecast-device-list-truncated/idi-p/4495222   Thread was almost immediately closed rather t...

Bollatta

Regular

14187 Views

73 replies

10 likes

Chrome cast
IOS 11
  • 14187 Views
  • 73 replies
  • 10 likes

Superuser Contribution Spotify "hors connexion" Iphone

Bonjour, Depuis un mois impossible de me connecter à Spotify sur mon Iphone 5. Je ne peux même pas rentrer mes identifiants, le message "connexion impossible" s'affiche constament, bien que je sois connectée à internet. Comment faire? J'ai téléchargé...

Newbie

Bonjour,   Depuis un mois impossible de me connecter à Spotify sur mon Iphone 5. Je ne peux même pas rentrer mes identifiants, le message "connexion impossible" s'affiche constament, bien que ...

SergioDavid

Roadie

1235 Views

1 replies

0 likes

  • 1235 Views
  • 1 replies
  • 0 likes

chromecast audio groups confusion

Hello, Running iOS 11.3.1 and recently reinstalled Spotify to try to resolve this with no luck. Until recently I would see all my chromecast audio devices listed, as well as a couple groups I had created, whenever I tried to cast using spotify connec...

Newbie

Hello,   Running iOS 11.3.1 and recently reinstalled Spotify to try to resolve this with no luck.   Until recently I would see all my chromecast audio devices listed, as well as a coupl...

capstan

Music Fan

8178 Views

22 replies

12 likes

  • 8178 Views
  • 22 replies
  • 12 likes

Spotify in off-line mode

PlanPremiumCountry UKDevice iPhoneXOperating System(iOS 10, Android Oreo, Windows 10,etc.) ioS !!.4>1My Question or Issue Spotify says offline when the phone is connceted to work WiFi; OK on 4G and home wifi; other colleagues do not have the issue so...

Casual Listener

Plan Premium Country  UK Device iPhoneX Operating System (iOS 10, Android Oreo, Windows 10,etc.)  ioS !!.4>1 My Question or Issue  Spotify says offline when the phone ...

vipulpatel1965

Casual Listener

1173 Views

4 replies

0 likes

  • 1173 Views
  • 4 replies
  • 0 likes

Stops playing at the end of every song

Every song I play stops with 2 seconds left. When I hit play nothing happens. Only thing to do is hit next in order to keep playing music. I have searched this but every fix I’ve tried has not helped. I have made sure my gapless play back is on and m...

Newbie

  Every song I play stops with 2 seconds left. When I hit play nothing happens. Only thing to do is hit next in order to keep playing music. I have searched this but every fix I’ve tried has no...

Loxer

Community Legend

1828 Views

1 replies

1 likes

  • 1828 Views
  • 1 replies
  • 1 likes

Choppy audio con Iphone SE with downloaded music

When I listen to downloaded music, it gets choppy when the phone is locked. It´s random, not always happend, but it´s very annoying.... I downloaded a lot of music to not deppend on cellular data... PlanPremiumCountry Argentina DeviceIphone SE 128GBO...

Casual Listener

When I listen to downloaded music, it gets choppy when the phone is locked. It´s random, not always happend, but it´s very annoying.... I downloaded a lot of music to not deppend on cellular data...&...

Billy-J

Spotify Star

1290 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Chromecast groups - individual chromecast devices not appearing

fyNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry AustraliaDeviceiPhone x My Question or Issue I have 5 Chromecast devices and two groups. When I put any of the ...

Casual Listener

fyNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country  Australia Device iPhone x     My...

AussieRo

Roadie

6337 Views

23 replies

3 likes

  • 6337 Views
  • 23 replies
  • 3 likes

Spotify uses data when on wifi

PlanPremiumCountrythe netherlands Device(iPhone 6Operating System(iOS My Question or Issue Spotify uses (a lot of) data when connected to wifi. This is a very old problem and still not fixed. I often exceed my data plan because of this issue. sure, i...

Regular

Plan Premium Country the netherlands   Device (iPhone 6 Operating System (iOS   My Question or Issue  Spotify uses (a lot of) data when connected to wifi. This is a ver...

lukasr1

Regular

4695 Views

8 replies

1 likes

  • 4695 Views
  • 8 replies
  • 1 likes

Solved!! Audio cuts out - digital choppiness

PlanPremiumCountry Australia Device(iPhone 6+Operating System(Latest iOS - as always) My Question or Issueaudio starts to lag and gets choppy - sounds like ones and zeros breaking down. Similar to a CD skipping. Basically my songs are interrelated as...

Casual Listener

Plan Premium Country Australia    Device (iPhone 6+ Operating System (Latest iOS - as always)   My Question or Issue audio starts to lag and gets choppy - sounds like ones an...

Ryanx0r

Composer

16590 Views

5 replies

0 likes

Streaming Issue
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[iOS] UI/functionality update

PlanPremiumCountrySpainDeviceiPhone 7 PlusOperating SystemiOS 11.4.1 (latest official version) My Question or Issue I've had seeing for a long time an updated look of Spotify for iOS on the pictures appearing on the App Sotre, but it never arrived to...

Newbie

Plan Premium Country Spain Device iPhone 7 Plus Operating System iOS 11.4.1 (latest official version)   My Question or Issue  I've had seeing for a long time an updated look ...

Loxer

Community Legend

818 Views

1 replies

0 likes

  • 818 Views
  • 1 replies
  • 0 likes

Superuser Contribution recently played music not updating

I have an Iphone SE and usually my recently played music updates very quickly. For the past two weeks, it has been updating VERY slowly. I have tried using BOTH my wireless network and WIFI- it doesn't update the same for either. I am really missing ...

Newbie

I have an Iphone SE and usually my recently played music updates very quickly. For the past two weeks, it has been updating VERY slowly. I have tried using BOTH my wireless network and WIFI- it doesn...

JulianA_Bogota

Roadie

780 Views

1 replies

0 likes

  • 780 Views
  • 1 replies
  • 0 likes

Superuser Contribution Certain songs don’t play

I originally imported some playlists from apple music onto spotify, and after deleting them to redownload the songs again they automatically skip. I’ve tried unsaving and saving the songs and I always play them with internet yet they still skip. Ever...

Newbie

I originally imported some playlists from apple music onto spotify, and after deleting them to redownload the songs again they automatically skip. I’ve tried unsaving and saving the songs and I alway...

JulianA_Bogota

Roadie

1008 Views

1 replies

0 likes

  • 1008 Views
  • 1 replies
  • 0 likes

Local files sync is NOT working

PlanFree/PremiumCountryNorwayDeviceiPhone 8Operating SystemiOS 10 My Question or IssueSyncing of local files added in the Spotify PC client does not work at all, and not ONE of the suggestions over the last handful of years are helping one bit. On my...

Casual Listener

Plan Free/Premium Country Norway Device iPhone 8 Operating System iOS 10   My Question or Issue Syncing of local files added in the Spotify PC client does not work at all, and not ONE ...

Loxer

Community Legend

1428 Views

4 replies

0 likes

  • 1428 Views
  • 4 replies
  • 0 likes

Solved!! Super slow app start on iOS 12

PlanPremiumCountryGermany DeviceiPhone 6Operating SystemiOS 11.4 / 12 (beta My Question or IssueI compared fresh Spotify installs on iOS 12 with iOS 11:Spotify on iOS 11 needs 3,25sSpotify on iOS 12 beta8 needs 8,30s Can you please do something about...

Music Fan

Plan Premium Country Germany  Device iPhone 6 Operating System iOS 11.4 / 12 (beta 😎    My Question or Issue I compared fresh Spotify installs on iOS 12 with iOS 11: Spotif...

Loxer

Community Legend

9431 Views

4 replies

1 likes

iOS 12
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  • 4 replies
  • 1 likes

Some songs unavailable on my phone

PlanFreeCountryUnited StatesDeviceiPhone 6s+Operating SystemiOS 11.4.1My Question or IssueI have a couple of Chinese songs saved into one of my playlists but unforunately those songs are only available on my desktop. So there's no problem with any so...

Casual Listener

Plan Free Country United States Device iPhone 6s+ Operating System iOS  11.4.1 My Question or Issue I have a couple of Chinese songs saved into one of my playlists but unforunately...

Nico

Community Legend

946 Views

5 replies

0 likes

  • 946 Views
  • 5 replies
  • 0 likes

Superuser Contribution How to delete certain offline songs

Hi, I have been trying to delete certain offline songs from my spotify to free up space on my phone and have tried many of the other solutions listed on this site (clear cache etc) but none of them seem to work with the recently updated spotify. Any ...

Newbie

  Hi, I have been trying to delete certain offline songs from my spotify to free up space on my phone and have tried many of the other solutions listed on this site (clear cache etc) but none o...

Melody

Spotify

1137 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Problema playlist collaborativa

Problema playlist collaborativa non creata da me e che seguo. Non riesco ad aggiungere/rimuovere brani e a visualizzare quale utente ha aggiunto un brano, su nessun dispositivo. Come posso risolvere?

Casual Listener

Problema playlist collaborativa non creata da me e che seguo. Non riesco ad aggiungere/rimuovere brani e a visualizzare quale utente ha aggiunto un brano, su nessun dispositivo. Come posso risolvere?

Luke

Community Legend

2719 Views

1 replies

0 likes

  • 2719 Views
  • 1 replies
  • 0 likes

Solved!! iPhone, MacMini and Spotify

Hi all!Have a small but annoying problem. Running Spotify on a MacMini attached to a sound system and controll it with a iPhone 7 on my work, working great. The problem is when somebody is calling to the iPhone I want the music to pause/stop playing ...

Casual Listener

  Hi all! Have a small but annoying problem. Running Spotify on a MacMini attached to a sound system and controll it with a iPhone 7 on my work, working great. The problem is when somebody is ...

StefanLb

Casual Listener

1078 Views

2 replies

0 likes

  • 1078 Views
  • 2 replies
  • 0 likes

Não consigo acessão minha conta

Não consigo acossar minha conta, nem mesmo pelo Facebook ou alterar a senha, aparece erro 408, não consigo alterar a conta.

Newbie

Não consigo acossar minha conta, nem mesmo pelo Facebook ou alterar a senha, aparece erro 408, não consigo alterar a conta.

Loxer

Community Legend

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suchfeld in der Warteliste

PremiumGerman iPhone Xios 11.4.1Operating System My Question or Issue Hallo, ich höre ziemlich gerne mit der App über IPhone bzw. IPad meine Playlists. Dabei rufe ich dann immer die Warteliste auf um auch schonmal einen Song zu verschieben. Nun fehlt...

Newbie

Premium German   iPhone X ios 11.4.1 Operating System   My Question or Issue   Hallo, ich höre ziemlich gerne mit der App über IPhone bzw. IPad meine Playlists. Dabei rufe ich...

SergioDavid

Roadie

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes