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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30746 Views

40 replies

9 likes

  • 30746 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95474 Views

115 replies

12 likes

Other
  • 95474 Views
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  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
  • 1037 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293894 Views

60 replies

15 likes

  • 293894 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123810 Views

19 replies

38 likes

  • 123810 Views
  • 19 replies
  • 38 likes

No download toggle on mobile

Basically until today when I reset my library, I could download things automatically in playlists and on my library. Now, the only way I can download is by adding to a playlist, hitting the three dots, tapping download and then adding to my library.P...

Casual Listener

Basically until today when I reset my library, I could download things automatically in playlists and on my library. Now, the only way I can download is by adding to a playlist, hitting the three dot...

Loxer

Community Legend

989 Views

2 replies

0 likes

broken
Mobile
  • 989 Views
  • 2 replies
  • 0 likes

Korean input error

PlanPremiumCountry USDeviceiPad mini 4Operating System(iOS 11.4.1 My Question or Issue When I try to type any Korean it doesn’t allow me to type in Korean. The letters are not joined like they should. It treats the letters as separate words. I tried ...

Newbie

Plan Premium Country  US Device iPad mini 4 Operating System (iOS 11.4.1   My Question or Issue  When I try to type any Korean it doesn’t allow me to type in Korean. The lett...

Loxer

Community Legend

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Undowloading songs in library

I am on a premium plan running Spotify from my iPhone SE. I have run out of download space on my Spotify account therefore I need to undownload some songs. I still want these songs in my library, just not for offline use. That way I can still access ...

Casual Listener

  I am on a premium plan running Spotify from my iPhone SE. I have run out of download space on my Spotify account therefore I need to undownload some songs. I still want these songs in my libr...

Loxer

Community Legend

1088 Views

3 replies

0 likes

  • 1088 Views
  • 3 replies
  • 0 likes

A playlist I created on the desktop app does not appear on my iphone.

PlanPremiumCountry USDevice(iPhone 7) My Question or IssueI created a playlist on the desktop app and played it as a radio station. From the playlist I clicked on "Go to Playlist Radio".When I go to my iPhone a day later, there is no listing of the p...

Newbie

Plan Premium Country  US Device (iPhone 7)     My Question or Issue I created a playlist on the desktop app and played it as a radio station. From the playlist I clicked on "G...

Loxer

Community Legend

680 Views

1 replies

0 likes

  • 680 Views
  • 1 replies
  • 0 likes

Automatic Offline Mode

Plan: PremiumCountry: Living in the United StatesDevice: iPhone XOperating System: iOS 11 Issue:Whenever there is no internet connection (Wi-Fi or cellular,) Spotify won't play downloaded songs unless you manually turn on offline mode.

Newbie

Plan: Premium Country: Living in the United States Device: iPhone X Operating System: iOS 11   Issue: Whenever there is no internet connection (Wi-Fi or cellular,) Spotify won't play d...

Billy-J

Spotify Star

977 Views

1 replies

1 likes

  • 977 Views
  • 1 replies
  • 1 likes

Metadata inconsistently displays on Honda headunits over Bluetooth

Country:United StatesDevice:iPhone X (issue occurs on older iOS devices as well)Operating System:iOS 11 (occurs on older iOS versions as well)Vehicle:2014 Honda Civic Issue:Metadata is inconsistently displayed when playing media over bluetooth to Hon...

Newbie

Country: United States Device: iPhone X (issue occurs on older iOS devices as well) Operating System: iOS 11 (occurs on older iOS versions as well) Vehicle: 2014 Honda Civic   Issue: M...

choowy

Newbie

2283 Views

1 replies

4 likes

  • 2283 Views
  • 1 replies
  • 4 likes

I cannot download new music

Plan: PremiumCountry: USA Device: iPhone X My Question or Issue: I cannot download new music. It says my library is full and I've run out of storage but I have not.

Newbie

Plan: Premium Country: USA  Device: iPhone X   My Question or Issue:   I cannot download new music. It says my library is full and I've run out of storage but I have not.&nb...

Billy-J

Spotify Star

988 Views

1 replies

0 likes

  • 988 Views
  • 1 replies
  • 0 likes

Solved!! Constant skipping and pausing

I have an iphone 5. The app pauses and skips songs whenever I carry my phone around or put it in my pocket. Basically, songs pause and/or skips while the phone is in motion. Sometimes my voice control randamly appears, as well, but I'm not sure if th...

Casual Listener

I have an iphone 5. The app pauses and skips songs whenever I carry my phone around or put it in my pocket. Basically, songs pause and/or skips while the phone is in motion. Sometimes my voice c...

UncleLawSchool

Music Fan

574290 Views

117 replies

4 likes

  • 574290 Views
  • 117 replies
  • 4 likes

Solved!! How to remove a song from a playlist

PlanFreeCountryUnited States of AmericaDeviceiPhone 6sOperating SystemiOS 11.4.1My Question or Issue Cannot remove songs from playlists

Casual Listener

Plan Free Country United States of America Device iPhone 6s Operating System iOS 11.4.1 My Question or Issue  Cannot remove songs from playlists

GinNTonic

Regular

22027 Views

4 replies

0 likes

  • 22027 Views
  • 4 replies
  • 0 likes

Best settings/equalizer for in the car

My Question or Issue When driving on busy roads, I notice the music I play from my spotify app never sounds as good as the music on the radio. Is there a way to make this sound better? I know you can probably do this with the equalizer but I have no ...

Music Fan

    My Question or Issue  When driving on busy roads, I notice the music I play from my spotify app never sounds as good as the music on the radio. Is there a way to make this sound...

Loxer

Community Legend

47739 Views

2 replies

1 likes

  • 47739 Views
  • 2 replies
  • 1 likes

iPhone 7 Constant skipping

PlanPremiumCountry AUDevice(iPhone 7)Operating SystemiOS 11.4 My Question or Issue Songs are constantly skipping or just completely stopping. Happens to songs that I have downloaded or songs that aren't downloaded. I have reinstalled the app but this...

Casual Listener

  Plan Premium Country  AU Device (iPhone 7) Operating System iOS 11.4   My Question or Issue  Songs are constantly skipping or just completely stopping. Happens t...

Loxer

Community Legend

1011 Views

6 replies

0 likes

  • 1011 Views
  • 6 replies
  • 0 likes

spotify will not play offline on iphone x

PlanPremiumCountry USADeviceiPhone XOperating SystemiOS My Question or IssueI usually turn off the data for Spotify because it uses too much data when I am on the road. However, two days ago the offline mode stopped working. I have tried to restart t...

Newbie

  Plan Premium Country  USA Device iPhone X Operating System iOS   My Question or Issue I usually turn off the data for Spotify because it uses too much data when I am on th...

Loxer

Community Legend

1141 Views

2 replies

0 likes

  • 1141 Views
  • 2 replies
  • 0 likes

Queue bug (now playing and last song disappearing) you

Hi,I've have experiencing the same bug FOR MONTHS by now, and it annoys me a lot. Whenever I queue a song or more and I open the queue list, the now playing and the last song of the list has been disappearing and there is a blank space instead of the...

Casual Listener

      Hi, I've have experiencing the same bug FOR MONTHS by now, and it annoys me a lot. Whenever I queue a song or more and I open the queue list, the now playing and the last son...

Loxer

Community Legend

1404 Views

1 replies

3 likes

bug
iOS
iOS11
iphone
queue
  • 1404 Views
  • 1 replies
  • 3 likes

Songs replay randomly

/Premiumnorway Device(iPhone 8,(iOS 11.4.1) My Question or IssueI have a problem that songs replay right before they end at random. Sometimes it keeps replaying over and over the same song and wont stop. I have over 200 songs in my list, replay funct...

Casual Listener

/Premium norway   Device (iPhone 8, (iOS 11.4.1)   My Question or Issue I have a problem that songs replay right before they end at random. Sometimes it keeps replaying over an...

user-removed

Not applicable

1567 Views

5 replies

0 likes

  • 1567 Views
  • 5 replies
  • 0 likes

CarPlay Artist Scroll Option - Something needs to be fixed!

Hey there, just wondering if you could make this option available (similar to Apple Music in CarPlay). I have hundreds of artists in my Spotify and if I want to get to an artist that starts with "C", it can take me about a minute to scroll down. It's...

Casual Listener

  Hey there, just wondering if you could make this option available (similar to Apple Music in CarPlay). I have hundreds of artists in my Spotify and if I want to get to an artist that starts w...

andywkeith

Casual Listener

1033 Views

2 replies

0 likes

  • 1033 Views
  • 2 replies
  • 0 likes

Superuser Contribution Device lost when audio source changed on laptop

Hey guys, A complicated one. So I have my iPad plugged into a speaker (3.5MM jack.) The iPad is connected to my wifi network as is my laptop (windows 10.) When I start playing music from the iPad through the speaker I am able to skip to the next song...

Visitor

Hey guys,   A complicated one.   So I have my iPad plugged into a speaker (3.5MM jack.) The iPad is connected to my wifi network as is my laptop (windows 10.) When I start playing music...

Alfredo

Roadie

656 Views

1 replies

0 likes

  • 656 Views
  • 1 replies
  • 0 likes

Playlist Song Date

Hi everybodyis it possible to see when i put a Song into my Playlist?..i mean the Date....thanks a lot!

Newbie

Hi everybody is it possible to see when i put a Song into my Playlist?.. i mean the Date.... thanks a lot!

user-removed

Not applicable

1368 Views

1 replies

0 likes

  • 1368 Views
  • 1 replies
  • 0 likes

App closes on iPhone

Free/PremiumCountry USADeviceiPhone 6sOperating Systemios 11.4.1 My Question or IssueI updated my app as here was a new update available, now when I try to open it it shows a pop up that says cancel in the left corner then my app closes down complete...

Newbie

  Free/Premium Country  USA Device iPhone 6s Operating System ios 11.4.1     My Question or Issue I updated my app as here was a new update available, now when I try to...

Billy-J

Spotify Star

693 Views

1 replies

0 likes

  • 693 Views
  • 1 replies
  • 0 likes

Offline playlist not synching?

I have got two questions actually. First one is about playlists being deleted all of a sudden, logged into the browser and all were deleted on july 31st. While another one, ‘alv me vale vra prro :v’ was added. Recovered everything through the browser...

Casual Listener

I have got two questions actually. First one is about playlists being deleted all of a sudden, logged into the browser and all were deleted on july 31st. While another one, ‘alv me vale vra prro :v’ ...

fnkl

Regular

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Solved!! I can't get local files to sync/play on my iPhone

PlanPremiumCountry UKDeviceiPhone 7Operating SystemiOS 11 My Question or Issue I can't get my local files from my desktop to sync/play on my iPhone. I've added them to Spotify on my desktop, created a playlist and put them in and marked this playlist...

Visitor

Plan Premium Country  UK Device iPhone 7 Operating System iOS 11   My Question or Issue  I can't get my local files from my desktop to sync/play on my iPhone. I've added them...

Billy-J

Spotify Star

1278 Views

4 replies

0 likes

  • 1278 Views
  • 4 replies
  • 0 likes