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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43378 Views

43 replies

10 likes

  • 43378 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109080 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1640 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301899 Views

62 replies

16 likes

  • 301899 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127814 Views

19 replies

38 likes

  • 127814 Views
  • 19 replies
  • 38 likes

Problema playlist collaborativa

Problema playlist collaborativa non creata da me e che seguo. Non riesco ad aggiungere/rimuovere brani e a visualizzare quale utente ha aggiunto un brano, su nessun dispositivo. Come posso risolvere?

Casual Listener

Problema playlist collaborativa non creata da me e che seguo. Non riesco ad aggiungere/rimuovere brani e a visualizzare quale utente ha aggiunto un brano, su nessun dispositivo. Come posso risolvere?

Luke

Community Legend

2709 Views

1 replies

0 likes

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  • 1 replies
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Solved!! iPhone, MacMini and Spotify

Hi all!Have a small but annoying problem. Running Spotify on a MacMini attached to a sound system and controll it with a iPhone 7 on my work, working great. The problem is when somebody is calling to the iPhone I want the music to pause/stop playing ...

Casual Listener

  Hi all! Have a small but annoying problem. Running Spotify on a MacMini attached to a sound system and controll it with a iPhone 7 on my work, working great. The problem is when somebody is ...

StefanLb

Casual Listener

1067 Views

2 replies

0 likes

  • 1067 Views
  • 2 replies
  • 0 likes

Não consigo acessão minha conta

Não consigo acossar minha conta, nem mesmo pelo Facebook ou alterar a senha, aparece erro 408, não consigo alterar a conta.

Newbie

Não consigo acossar minha conta, nem mesmo pelo Facebook ou alterar a senha, aparece erro 408, não consigo alterar a conta.

Loxer

Community Legend

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suchfeld in der Warteliste

PremiumGerman iPhone Xios 11.4.1Operating System My Question or Issue Hallo, ich höre ziemlich gerne mit der App über IPhone bzw. IPad meine Playlists. Dabei rufe ich dann immer die Warteliste auf um auch schonmal einen Song zu verschieben. Nun fehlt...

Newbie

Premium German   iPhone X ios 11.4.1 Operating System   My Question or Issue   Hallo, ich höre ziemlich gerne mit der App über IPhone bzw. IPad meine Playlists. Dabei rufe ich...

SergioDavid

Roadie

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Solved!! I can't see/find my profile on iPhone

Plan Free Device iPhone 6 Plus Operating System11.4.1 My Question or Issue I've tried searching for my profile in the spotify app on iphone in the "Your Library" button but it doesn't show my profile in the top left corner or anywhere, it only shows ...

Casual Listener

Plan Free   Device iPhone 6 Plus   Operating System 11.4.1   My Question or Issue  I've tried searching for my profile in the spotify app on iphone in the "Your Librar...

Loxer

Community Legend

1305 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Swipe to Delete Track Unresponsive/Slow

Swiping to delete a track in spotify on iOS is laggy, it is easier and faster to tap the three dots and remove track. When sliding the remove track it will remove but if you want to remove more than one you have to wait until the pop up dissappears o...

Newbie

Swiping to delete a track in spotify on iOS is laggy, it is easier and faster to tap the three dots and remove track. When sliding the remove track it will remove but if you want to remove more than ...

Loxer

Community Legend

989 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify Connect faulty song display on iPhone

PlanPremiumCountry USADevice(iPhone 8 andMacbook Pro late 2012)Operating System(latest iOS on both devices.) When I play songs from my library on my iPhone they do play correctly on my laptop, but the songs displayed on my iphone don’t show the corre...

Regular

Plan Premium Country  USA Device (iPhone 8 and Macbook Pro late 2012) Operating System (latest iOS on both devices.)   When I play songs from my library on my iPhone they do play ...

Alfredo

Roadie

960 Views

1 replies

0 likes

Connect
iphone
macbook pro
  • 960 Views
  • 1 replies
  • 0 likes

Heavy rotation (recently played?) on homescreen

PlanPremiumDeviceiPhone 8Operating SystemiOS 10 My Question or IssueHello! Does anyone know how to remove albums and play lists under heavy rotation on the home screen? There are some things I have listened to once and they are still there. Thanks!

Newbie

  Plan Premium Device iPhone 8 Operating System iOS 10   My Question or Issue Hello!   Does anyone know how to remove albums and play lists under heavy rotation on the home ...

Bethany_Dawn

Community Legend

16122 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

downloaded menu disappeared from library

I recently updated the iOS app and discover Spotify decided to remove the Downloaded menu from the library.this was simply the most useful menu of the app...i can’t understand what’s motivation to remove it but for sure it is making the ux worse.is t...

Casual Listener

I recently updated the iOS app and discover Spotify decided to remove the Downloaded menu from the library. this was simply the most useful menu of the app... i can’t understand what’s motivation t...

Billy-J

Spotify Star

1181 Views

5 replies

0 likes

Downloaded music disappears from library
  • 1181 Views
  • 5 replies
  • 0 likes

New iPhone doesn't allow a family member to sign into their Premium account

I am the owner of a Family Premium account. One of my household members, James Bertucci, recently got a new phone but it doesn't allow them to sign in to their own Spotify account, rather it forces them to sign into my account. Plan PremiumCountry US...

Newbie

I am the owner of a Family Premium account. One of my household members, James Bertucci, recently got a new phone but it doesn't allow them to sign in to their own Spotify account, rather it forces t...

Billy-J

Spotify Star

1017 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Songs deleting when phone dies

PlanPremiumCountry CanadaDeviceiPhone 8Operating System(iOS 11.4.1 My Question or Issue When my phone dies Spotify logs me out of my account and deletes all of my songs

Casual Listener

  Plan Premium Country  Canada Device iPhone 8 Operating System (iOS 11.4.1   My Question or Issue  When my phone dies Spotify logs me out of my account and deletes all...

Billy-J

Spotify Star

879 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Multiple select albums to remove

PlanPremiumCountryNL DeviceAny Operating SystemAny My Question or Issue How can i quickly select albums and remove them all in 1 action? I have to go one by one with 2 clicks per album (why not set an edit mode so you can do it quicker per 1 as well?...

Newbie

Plan Premium Country NL   Device Any   Operating System Any   My Question or Issue  How can i quickly select albums and remove them all in 1 action? I have to go one b...

danielaklo

Music Fan

1037 Views

1 replies

0 likes

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  • 1 replies
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Downloading Songs

I have recently got a new phone so i am redownloading my songs from my spotify but the songs stop downloading after doing one song, i haven’t went over the spotify limits for songs, they just don’t download without warning. I’d be very grateful with ...

Newbie

  I have recently got a new phone so i am redownloading my songs from my spotify but the songs stop downloading after doing one song, i haven’t went over the spotify limits for songs, they just...

Loxer

Community Legend

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Solved!! Problem with the Free service

PlanFreeCountry IsraelDeviceiPhone 7 PlusOperating SystemiOS 11.4.1 My Question or IssueHey,Unfortunately I recently encountered a problem in the Free plan I subscribe to on my iPad I use the new format ,but my iPhone has not upgraded the options as ...

Visitor

Plan Free Country  Israel Device iPhone 7 Plus Operating System iOS 11.4.1   My Question or Issue Hey, Unfortunately I recently encountered a problem in the Free plan I subscribe...

Loxer

Community Legend

1032 Views

3 replies

0 likes

  • 1032 Views
  • 3 replies
  • 0 likes

Explicit Content Filter Missing

INone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry UsaDeviceIPhone 8 plus and iPad air2Operating SystemiOS 10 My Question or Issue When I click the little 3 bars i...

Visitor

INone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country  Usa Device IPhone 8 plus and iPad air2 Operat...

Loxer

Community Legend

1333 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

can play song on desktop but not on Iphone

PlanpremiumCountry USADeviceIphone 7Operating System(iOS 11.4.1 My Question or Issue im having a issue where I can play some songs on my Desktop by a certin artist but not on my cellphone, Before I had this issue i was having an issue where i couldnt...

Regular

Plan premium Country  USA Device Iphone 7 Operating System (iOS 11.4.1   My Question or Issue  im having a issue where I can play some songs on my Desktop by a certin artist ...

Loxer

Community Legend

1619 Views

11 replies

0 likes

  • 1619 Views
  • 11 replies
  • 0 likes

Cant find songs

PremiumCountry United StatesDevice(iPhone 6)Operating System(iOS 11.4) My Question or Issue Why is it that some of the songs i search are not there like "Mt Eden - Still alive, bat for lashes, frozen" an some other album i searched up "Forever - by P...

Newbie

  Premium Country  United States Device (iPhone 6) Operating System (iOS 11.4)   My Question or Issue   Why is it that some of the songs i search are not there like "Mt...

Billy-J

Spotify Star

772 Views

1 replies

0 likes

  • 772 Views
  • 1 replies
  • 0 likes

Solved!! Spotify on ipod touch

PlanPremiumCountry FranceDeviceIpod touchOperating SystemUnknow My Question or Issue Hello !I have a project to buy a Ipod touch (maybe 6th generation ) for my music but i don't know if spotify is conciliable with this.I read on internet that it depe...

Newbie

Plan Premium Country  France Device Ipod touch Operating System Unknow   My Question or Issue   Hello ! I have a project to buy a Ipod touch (maybe 6th generation ) for my ...

user-removed

Not applicable

2957 Views

1 replies

0 likes

ipod
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  • 1 replies
  • 0 likes

Superuser Contribution Creating a Chromecast group makes one Chromecast in the group invisible to Spotify on iOS

I have 3 Chromecast Audios in my house, and when I create a Chromecast Group to allow any 2 or 3 of them to play at once, one Chromecast in the Group immediately stops showing up on the Devices screen on Spotify on iOS, despite still being available ...

Regular

I have 3 Chromecast Audios in my house, and when I create a Chromecast Group to allow any 2 or 3 of them to play at once, one Chromecast in the Group immediately stops showing up on the Devices scree...

AussieRo

Roadie

2061 Views

5 replies

0 likes

  • 2061 Views
  • 5 replies
  • 0 likes

Superuser Contribution iphone app w free account: Playlist start always with the same songs in same order

PlanFreeCountryGermanyDeviceiPhone 6Operating SystemiOS 11.4.1 My Question or IssueHi, I've realized that in my Spotify app on my iphone, playlists always start with the same song and are played in the same order for the remaining songs. This is not ...

Casual Listener

  Plan Free Country Germany Device iPhone 6 Operating System iOS 11.4.1   My Question or Issue Hi, I've realized that in my Spotify app on my iphone, playlists always start ...

shah1973

Casual Listener

1146 Views

4 replies

0 likes

playlist order
  • 1146 Views
  • 4 replies
  • 0 likes