Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37116 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102588 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431227 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299114 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Problema playlist collaborativa non creata da me e che seguo. Non riesco ad aggiungere/rimuovere brani e a visualizzare quale utente ha aggiunto un brano, su nessun dispositivo. Come posso risolvere?
Problema playlist collaborativa non creata da me e che seguo. Non riesco ad aggiungere/rimuovere brani e a visualizzare quale utente ha aggiunto un brano, su nessun dispositivo. Come posso risolvere?
Community Legend
2693 Views
1 replies
0 likes
Hi all!Have a small but annoying problem. Running Spotify on a MacMini attached to a sound system and controll it with a iPhone 7 on my work, working great. The problem is when somebody is calling to the iPhone I want the music to pause/stop playing ...
Hi all! Have a small but annoying problem. Running Spotify on a MacMini attached to a sound system and controll it with a iPhone 7 on my work, working great. The problem is when somebody is ...
Casual Listener
1048 Views
2 replies
0 likes
Não consigo acossar minha conta, nem mesmo pelo Facebook ou alterar a senha, aparece erro 408, não consigo alterar a conta.
Não consigo acossar minha conta, nem mesmo pelo Facebook ou alterar a senha, aparece erro 408, não consigo alterar a conta.
Community Legend
449 Views
1 replies
0 likes
PremiumGerman iPhone Xios 11.4.1Operating System My Question or Issue Hallo, ich höre ziemlich gerne mit der App über IPhone bzw. IPad meine Playlists. Dabei rufe ich dann immer die Warteliste auf um auch schonmal einen Song zu verschieben. Nun fehlt...
Premium German iPhone X ios 11.4.1 Operating System My Question or Issue Hallo, ich höre ziemlich gerne mit der App über IPhone bzw. IPad meine Playlists. Dabei rufe ich...
Roadie
549 Views
1 replies
0 likes
Plan Free Device iPhone 6 Plus Operating System11.4.1 My Question or Issue I've tried searching for my profile in the spotify app on iphone in the "Your Library" button but it doesn't show my profile in the top left corner or anywhere, it only shows ...
Plan Free Device iPhone 6 Plus Operating System 11.4.1 My Question or Issue I've tried searching for my profile in the spotify app on iphone in the "Your Librar...
Community Legend
1296 Views
1 replies
0 likes
Swiping to delete a track in spotify on iOS is laggy, it is easier and faster to tap the three dots and remove track. When sliding the remove track it will remove but if you want to remove more than one you have to wait until the pop up dissappears o...
Swiping to delete a track in spotify on iOS is laggy, it is easier and faster to tap the three dots and remove track. When sliding the remove track it will remove but if you want to remove more than ...
Community Legend
972 Views
1 replies
0 likes
PlanPremiumCountry USADevice(iPhone 8 andMacbook Pro late 2012)Operating System(latest iOS on both devices.) When I play songs from my library on my iPhone they do play correctly on my laptop, but the songs displayed on my iphone don’t show the corre...
Plan Premium Country USA Device (iPhone 8 and Macbook Pro late 2012) Operating System (latest iOS on both devices.) When I play songs from my library on my iPhone they do play ...
Roadie
947 Views
1 replies
0 likes
PlanPremiumDeviceiPhone 8Operating SystemiOS 10 My Question or IssueHello! Does anyone know how to remove albums and play lists under heavy rotation on the home screen? There are some things I have listened to once and they are still there. Thanks!
Plan Premium Device iPhone 8 Operating System iOS 10 My Question or Issue Hello! Does anyone know how to remove albums and play lists under heavy rotation on the home ...
Community Legend
16102 Views
1 replies
0 likes
I recently updated the iOS app and discover Spotify decided to remove the Downloaded menu from the library.this was simply the most useful menu of the app...i can’t understand what’s motivation to remove it but for sure it is making the ux worse.is t...
I recently updated the iOS app and discover Spotify decided to remove the Downloaded menu from the library. this was simply the most useful menu of the app... i can’t understand what’s motivation t...
Spotify Star
1154 Views
5 replies
0 likes
I am the owner of a Family Premium account. One of my household members, James Bertucci, recently got a new phone but it doesn't allow them to sign in to their own Spotify account, rather it forces them to sign into my account. Plan PremiumCountry US...
I am the owner of a Family Premium account. One of my household members, James Bertucci, recently got a new phone but it doesn't allow them to sign in to their own Spotify account, rather it forces t...
Spotify Star
1006 Views
1 replies
0 likes
PlanPremiumCountry CanadaDeviceiPhone 8Operating System(iOS 11.4.1 My Question or Issue When my phone dies Spotify logs me out of my account and deletes all of my songs
Plan Premium Country Canada Device iPhone 8 Operating System (iOS 11.4.1 My Question or Issue When my phone dies Spotify logs me out of my account and deletes all...
Spotify Star
866 Views
3 replies
0 likes
PlanPremiumCountryNL DeviceAny Operating SystemAny My Question or Issue How can i quickly select albums and remove them all in 1 action? I have to go one by one with 2 clicks per album (why not set an edit mode so you can do it quicker per 1 as well?...
Plan Premium Country NL Device Any Operating System Any My Question or Issue How can i quickly select albums and remove them all in 1 action? I have to go one b...
Music Fan
1031 Views
1 replies
0 likes
I have recently got a new phone so i am redownloading my songs from my spotify but the songs stop downloading after doing one song, i haven’t went over the spotify limits for songs, they just don’t download without warning. I’d be very grateful with ...
I have recently got a new phone so i am redownloading my songs from my spotify but the songs stop downloading after doing one song, i haven’t went over the spotify limits for songs, they just...
Community Legend
493 Views
1 replies
0 likes
PlanFreeCountry IsraelDeviceiPhone 7 PlusOperating SystemiOS 11.4.1 My Question or IssueHey,Unfortunately I recently encountered a problem in the Free plan I subscribe to on my iPad I use the new format ,but my iPhone has not upgraded the options as ...
Plan Free Country Israel Device iPhone 7 Plus Operating System iOS 11.4.1 My Question or Issue Hey, Unfortunately I recently encountered a problem in the Free plan I subscribe...
Community Legend
1008 Views
3 replies
0 likes
INone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry UsaDeviceIPhone 8 plus and iPad air2Operating SystemiOS 10 My Question or Issue When I click the little 3 bars i...
INone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Usa Device IPhone 8 plus and iPad air2 Operat...
Community Legend
1312 Views
1 replies
0 likes
PlanpremiumCountry USADeviceIphone 7Operating System(iOS 11.4.1 My Question or Issue im having a issue where I can play some songs on my Desktop by a certin artist but not on my cellphone, Before I had this issue i was having an issue where i couldnt...
Plan premium Country USA Device Iphone 7 Operating System (iOS 11.4.1 My Question or Issue im having a issue where I can play some songs on my Desktop by a certin artist ...
Community Legend
1528 Views
11 replies
0 likes
PremiumCountry United StatesDevice(iPhone 6)Operating System(iOS 11.4) My Question or Issue Why is it that some of the songs i search are not there like "Mt Eden - Still alive, bat for lashes, frozen" an some other album i searched up "Forever - by P...
Premium Country United States Device (iPhone 6) Operating System (iOS 11.4) My Question or Issue Why is it that some of the songs i search are not there like "Mt...
Spotify Star
740 Views
1 replies
0 likes
PlanPremiumCountry FranceDeviceIpod touchOperating SystemUnknow My Question or Issue Hello !I have a project to buy a Ipod touch (maybe 6th generation ) for my music but i don't know if spotify is conciliable with this.I read on internet that it depe...
Plan Premium Country France Device Ipod touch Operating System Unknow My Question or Issue Hello ! I have a project to buy a Ipod touch (maybe 6th generation ) for my ...
Not applicable
2931 Views
1 replies
0 likes
I have 3 Chromecast Audios in my house, and when I create a Chromecast Group to allow any 2 or 3 of them to play at once, one Chromecast in the Group immediately stops showing up on the Devices screen on Spotify on iOS, despite still being available ...
I have 3 Chromecast Audios in my house, and when I create a Chromecast Group to allow any 2 or 3 of them to play at once, one Chromecast in the Group immediately stops showing up on the Devices scree...
Roadie
2037 Views
5 replies
0 likes
PlanFreeCountryGermanyDeviceiPhone 6Operating SystemiOS 11.4.1 My Question or IssueHi, I've realized that in my Spotify app on my iphone, playlists always start with the same song and are played in the same order for the remaining songs. This is not ...
Plan Free Country Germany Device iPhone 6 Operating System iOS 11.4.1 My Question or Issue Hi, I've realized that in my Spotify app on my iphone, playlists always start ...
Casual Listener
1128 Views
4 replies
0 likes
