Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
Saturday
sapmi
Music Fan
51270 Views
16 replies
36 likes

51270 Views
16 replies
36 likes

Downloading local files

PlanpremiumCountry ukDeviceIphonexOperating SystemMac os sierra My Question or Issue so I have some local only files on my mac spotify app and they are in a playlist. They play on the Mac fine I had an iPhone 7 plus and posted earlier this week as it...

heshanindra
Regular
Plan premium Country uk Device Iphonex Operating System Mac os sierra My Question or Issue so I have some local only files on my mac spotify app and they are in a playlis...
2018-06-14 10:50:40 PM
2018-06-19 2:09:41 PM
heshanindra
Regular
565 Views
1 replies
1 likes

565 Views
1 replies
1 likes

Spotify won’t download songs

I am trying to download my playlists and all the songs in them however when I click the download switch it says “ downloading waiting to download” and the arrows next to the songs stay grey. I have tried using different WiFi networks, cellular, unins...

1-3_x27nd21fg
Newbie
I am trying to download my playlists and all the songs in them however when I click the download switch it says “ downloading waiting to download” and the arrows next to the songs stay grey. I have t...
2018-06-19 4:03:19 AM
2018-06-19 11:02:20 AM
Loxer
Community Legend
49158 Views
1 replies
3 likes

49158 Views
1 replies
3 likes

Email login

Hi! I just bought a new phone (went from iPhone 6 to 8 plus). When I sign in to my Spotify account using my email, all of my music is gone. When I sign in with my Facebook it is all there. I would like to sign in with my email and still keep all my l...

6xdnpz-5zv_1v
Newbie
Hi! I just bought a new phone (went from iPhone 6 to 8 plus). When I sign in to my Spotify account using my email, all of my music is gone. When I sign in with my Facebook it is all there. I would li...
2018-06-19 10:39:14 AM
172 Views
0 replies
0 likes

172 Views
0 replies
0 likes

Not syncing to iPod

PlanPremiumCountry AustraliaDeviceiPod Touch 2nd GenerationOperating SystemiOS 4 My Question or IssueA couple months back I installed spotify on my old iPod to listen to music in my car. I had to download an older version of spotify that was compatib...

spiders_3
Newbie
Plan Premium Country Australia Device iPod Touch 2nd Generation Operating System iOS 4 My Question or Issue A couple months back I installed spotify on my old iPod to listen to...
2018-06-19 6:26:37 AM
2018-06-19 9:47:45 AM
Maxim
Spotify Star
595 Views
1 replies
0 likes

595 Views
1 replies
0 likes

Backup to IPad/ICloud

PlanPremiumCountryCyprusDevicePC & IPadOperating System(iOS 10, Windows 10) My Question or IssueHiI’m trying to synchronise my Spotify tracks and playlists from my PC to my Ipad, but a message appears on my Ipad informing me that I do not have suffic...

CarterUSM
Regular
Plan Premium Country Cyprus Device PC & IPad Operating System (iOS 10, Windows 10) My Question or Issue Hi I’m trying to synchronise my Spotify tracks and playlists from my PC t...
2018-06-17 5:48:21 PM
2018-06-19 2:14:15 AM
Loxer
Community Legend
1487 Views
1 replies
0 likes

1487 Views
1 replies
0 likes

Fiyatlandırma ve aylık ücret çekimi

İyi günler. Ben spotify öğrenci hesabı kullanmaktayım. Öğrenci ücreti 6,99 olmasına rağmen benden 7.04 tl çekildi ve benim hesabımın ücreti ben kartımı tanımlamama rağmen her ay otomatik çekilemeyip hata veriyor ve ben her ay kartımı tekrar tanımlama...

Muharremelmas
Newbie
İyi günler. Ben spotify öğrenci hesabı kullanmaktayım. Öğrenci ücreti 6,99 olmasına rağmen benden 7.04 tl çekildi ve benim hesabımın ücreti ben kartımı tanımlamama rağmen her ay otomatik çekilemeyip ...
2018-06-18 10:24:26 PM
627 Views
0 replies
0 likes

627 Views
0 replies
0 likes

Why does spotify skip songs on iPhone app

This seems to be an ongoing issue but have iphone 7 now iphone x and now and againg it will skip playing some songs in playlists even though its offline and downloaded - all the sudden its not liking new order downloads- even though they have played ...

mmatt05
Newbie
This seems to be an ongoing issue but have iphone 7 now iphone x and now and againg it will skip playing some songs in playlists even though its offline and downloaded - all the sudden its not liking...
2018-06-17 9:07:56 PM
2018-06-18 9:46:37 PM
Loxer
Community Legend
1140 Views
1 replies
0 likes

1140 Views
1 replies
0 likes

iOS Error Code: "Login Failed, Error: 9"

My mother is having problems with her Spotify. When she has WiFi connectivity, she has no problems. But when she goes to LTE, Spotify will either say she needs to log in, stop playing in the middle of a song and say she needs to log in, or not allow ...

markrsteiner
Casual Listener
My mother is having problems with her Spotify. When she has WiFi connectivity, she has no problems. But when she goes to LTE, Spotify will either say she needs to log in, stop playing in the middle o...
2018-05-16 11:30:16 PM
2018-06-18 8:29:26 PM
1278041643
Newbie
2799 Views
4 replies
2 likes

2799 Views
4 replies
2 likes

Is there a way to filter songs on your playlist with the newer update

PlanFreeCountry Device(iPhone 6sOperating System(iOS 11.3.1) When the new Spotify update came and redid the whole app layout and experience I found that the options to filter your songs in your playlist is no longer there,therfore making it hard to f...

AWright1524
Newbie
Plan Free Country Device (iPhone 6s Operating System (iOS 11.3.1) When the new Spotify update came and redid the whole app layout and experience I found that the option...
2018-06-17 11:29:32 PM
2018-06-18 8:23:25 PM
Loxer
Community Legend
1126 Views
1 replies
1 likes

1126 Views
1 replies
1 likes

Can't instal premium

PlanPremiumDeviceiPhone 5 My Question or Issue Why can't I install Premium in this app. There is noother app. Is that an error in my phone or something common

3q_j-b2fuh2rz
Newbie
Plan Premium Device iPhone 5 My Question or Issue Why can't I install Premium in this app. There is noother app. Is that an error in my phone or something common
2018-06-17 8:58:50 PM
2018-06-18 5:45:49 PM
Luke
Spotify Star
552 Views
1 replies
0 likes

552 Views
1 replies
0 likes

It keeps saying Waiting to download

It keeps saying waiting to download.

9_bl5m-19x8er
Newbie
It keeps saying waiting to download.
2018-06-17 12:39:24 AM
2018-06-18 5:43:44 PM
Luke
Spotify Star
749 Views
1 replies
0 likes

749 Views
1 replies
0 likes

Thumbprint?

Plan PremiumCountry USA Device 7 PlusOperating System ios 11.4 Converting from Pandora. That app had a function called 'Thumbprint'. Basically a playlist of every track I'd 'thumbed up'. Is there an equivalent in Spotify? Thanks.

user-removed
Visitor
Plan Premium Country USA Device 7 Plus Operating System ios 11.4 Converting from Pandora. That app had a function called 'Thumbprint'. Basically a playlist of every t...
2018-06-18 2:24:47 AM
2018-06-18 5:20:26 PM
Loxer
Community Legend
1830 Views
5 replies
0 likes

1830 Views
5 replies
0 likes

Auto-plays most recently saved

PlanPremiumCountry UKDeviceIphone 6Operating SystemiOS My Question or Issue I'm having an issue where the spotify app automatically plays the most recently saved song whenever I open it. This never used to happen, how can I stop it?

bensharples
Newbie
Plan Premium Country UK Device Iphone 6 Operating System iOS My Question or Issue I'm having an issue where the spotify app automatically plays the most recently saved so...
2018-06-14 10:42:40 AM
2018-06-18 4:43:14 PM
z-qr8yn_lz8dc
Newbie
529 Views
1 replies
1 likes

529 Views
1 replies
1 likes

Playing songs not in an album

I have been trying to listen to post malones beerbongs and bentleys album, on my computer i can listen perfectly fine. But when i try to listen on my phone it will play some post malone then play songs from random artist, and i do have autoplay turne...

-2e95kgmt_2a2
Casual Listener
I have been trying to listen to post malones beerbongs and bentleys album, on my computer i can listen perfectly fine. But when i try to listen on my phone it will play some post malone then ...
2018-06-18 3:09:23 AM
2018-06-18 6:03:05 AM
p4i50i-vvm_4
Casual Listener
1369 Views
1 replies
0 likes

1369 Views
1 replies
0 likes

Solved!! How do I find my community username?

How do I know what my community username is or where can I find it?

Miraclej
Newbie
How do I know what my community username is or where can I find it?
2017-03-27 10:44:12 PM
2018-06-18 3:11:20 AM
-2e95kgmt_2a2
Casual Listener
9019 Views
56 replies
2 likes

9019 Views
56 replies
2 likes

iOS 9.3, chromecast audio: random dropouts

Plan: Premium FamilyCountry: SwitzerlandDevice: iPhone 4sOperating System: iOS 9.3 My Question or IssueWhen casting, the audio cuts out (e.g. no sound from the stereo) several times in 5 minutes. After 5 minutes I find another solution for my music f...

brki
Newbie
Plan: Premium Family Country: Switzerland Device: iPhone 4s Operating System: iOS 9.3 My Question or Issue When casting, the audio cuts out (e.g. no sound from the stereo) several t...
2018-06-17 2:45:42 PM
579 Views
0 replies
0 likes

579 Views
0 replies
0 likes

Spotify isn't working

PlanFreeCountry portugal DeviceHuawei (latest) Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue the whole app was acting up so I thought it was because I haven't updated, I went to play store to update it and now the app i...

ei-ki4ic_vmtp
Newbie
Plan Free Country portugal Device Huawei (latest) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue the whole app was...
2018-06-17 1:47:38 AM
2018-06-17 1:23:15 PM
Loxer
Community Legend
544 Views
1 replies
0 likes

544 Views
1 replies
0 likes

upgrade 8.4.53.689 iPhone X

PlanFree/PremiumCountry DeviceiPhone XOperating SystemiOS 11.3.1 My Question or Issue

econtu
Newbie
Plan Free/Premium Country Device iPhone X Operating System iOS 11.3.1 My Question or Issue
2018-06-17 11:24:43 AM
2018-06-17 1:11:46 PM
Loxer
Community Legend
548 Views
1 replies
0 likes

548 Views
1 replies
0 likes

iOS Theme Problem

PlanPremiumCountryTurkey Device(iPhone 7)Operating System(iOS 11.4) My Question or IssueI was a free user and the new theme was beautiful. For this reason I switched to premium but theme is back to normal.

TerribleOp
Newbie
Plan Premium Country Turkey Device (iPhone 7) Operating System (iOS 11.4) My Question or Issue I was a free user and the new theme was beautiful. For this reason I switched t...
2018-06-16 4:42:33 PM
2018-06-16 12:39:43 AM
Loxer
Community Legend
558 Views
1 replies
0 likes

558 Views
1 replies
0 likes

Why my iPhone 7 plus doesn’t have the new update

PlanPremiumCountry FinlandDeviceIphone 7 PlusOperating SystemiOS 11 My Question or Issue Everyone is talking about the new update and I don’t have it yet! I really would like to see the new buttons and everything but I just don’t have it! Why? What c...

k-aeo8tz3_w2c
Newbie
Plan Premium Country Finland Device Iphone 7 Plus Operating System iOS 11 My Question or Issue Everyone is talking about the new update and I don’t have it yet! I really ...
2018-06-15 4:49:14 PM
2018-06-16 3:53:18 PM
Loxer
Community Legend
1425 Views
3 replies
0 likes

1425 Views
3 replies
0 likes

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