Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43372 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109056 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Casual Listener
437815 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Casual Listener
301895 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Unbelievably slow good connection new Spotify app and not able to download 100 songs on 24 hours any ideas to help? Tks Jiri
Unbelievably slow good connection new Spotify app and not able to download 100 songs on 24 hours any ideas to help? Tks Jiri
Community Legend
1196 Views
1 replies
0 likes
PlanFree/PremiumCountry UKDeviceipad 10.5Operating SystemiOS 11 My Question or Issue i favourited a song. it appears on my pc and phone but it doesn't appear on my ipad only if i add a song i don't want. the song want ishttps://open.spotify.com/track...
Plan Free/Premium Country UK Device ipad 10.5 Operating System iOS 11 My Question or Issue i favourited a song. it appears on my pc and phone but it doesn't appear on my ...
Regular
1647 Views
11 replies
0 likes
PlanPremiumCountrySWEDEN Device(iPhone Operating System(iOS 10) My Question or Issue Since a couple of months, the Spotify app does no longer list al my Chromecast devices in my WiFi home network. I have approximately 15 devices (icluding groups) but...
Plan Premium Country SWEDEN Device (iPhone 😎 Operating System (iOS 10) My Question or Issue Since a couple of months, the Spotify app does no longer list al my Chromec...
Roadie
4894 Views
19 replies
4 likes
PlanPremiumCountrySouth KoreaDeviceiPad AirOperating SystemiOS 11 My Question or IssueI'm using the Spotify app on my XPS 15, MacBook Pro 2012, Samsung Galaxy 7. Recently, I install the Spotify on my iPad Air. But it crashes after logging in. I reins...
Plan Premium Country South Korea Device iPad Air Operating System iOS 11 My Question or Issue I'm using the Spotify app on my XPS 15, MacBook Pro 2012, Samsung Galaxy 7. Recen...
Not applicable
1350 Views
2 replies
0 likes
Tried posting this here: https://community.spotify.com/t5/Closed-Ideas/iOS-Other-Bug-IOS-Chromecast-device-list-truncated/idi-p/4495222 Thread was almost immediately closed rather than considered, with directions to post it in "Other Issues" which no...
Tried posting this here: https://community.spotify.com/t5/Closed-Ideas/iOS-Other-Bug-IOS-Chromecast-device-list-truncated/idi-p/4495222 Thread was almost immediately closed rather t...
Regular
13958 Views
73 replies
10 likes
Bonjour, Depuis un mois impossible de me connecter à Spotify sur mon Iphone 5. Je ne peux même pas rentrer mes identifiants, le message "connexion impossible" s'affiche constament, bien que je sois connectée à internet. Comment faire? J'ai téléchargé...
Bonjour, Depuis un mois impossible de me connecter à Spotify sur mon Iphone 5. Je ne peux même pas rentrer mes identifiants, le message "connexion impossible" s'affiche constament, bien que ...
Roadie
1212 Views
1 replies
0 likes
Hello, Running iOS 11.3.1 and recently reinstalled Spotify to try to resolve this with no luck. Until recently I would see all my chromecast audio devices listed, as well as a couple groups I had created, whenever I tried to cast using spotify connec...
Hello, Running iOS 11.3.1 and recently reinstalled Spotify to try to resolve this with no luck. Until recently I would see all my chromecast audio devices listed, as well as a coupl...
Music Fan
8064 Views
22 replies
12 likes
PlanPremiumCountry UKDevice iPhoneXOperating System(iOS 10, Android Oreo, Windows 10,etc.) ioS !!.4>1My Question or Issue Spotify says offline when the phone is connceted to work WiFi; OK on 4G and home wifi; other colleagues do not have the issue so...
Plan Premium Country UK Device iPhoneX Operating System (iOS 10, Android Oreo, Windows 10,etc.) ioS !!.4>1 My Question or Issue Spotify says offline when the phone ...
Casual Listener
1165 Views
4 replies
0 likes
Every song I play stops with 2 seconds left. When I hit play nothing happens. Only thing to do is hit next in order to keep playing music. I have searched this but every fix I’ve tried has not helped. I have made sure my gapless play back is on and m...
Every song I play stops with 2 seconds left. When I hit play nothing happens. Only thing to do is hit next in order to keep playing music. I have searched this but every fix I’ve tried has no...
Community Legend
1823 Views
1 replies
1 likes
When I listen to downloaded music, it gets choppy when the phone is locked. It´s random, not always happend, but it´s very annoying.... I downloaded a lot of music to not deppend on cellular data... PlanPremiumCountry Argentina DeviceIphone SE 128GBO...
When I listen to downloaded music, it gets choppy when the phone is locked. It´s random, not always happend, but it´s very annoying.... I downloaded a lot of music to not deppend on cellular data...&...
Spotify Star
1286 Views
3 replies
0 likes
fyNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry AustraliaDeviceiPhone x My Question or Issue I have 5 Chromecast devices and two groups. When I put any of the ...
fyNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Australia Device iPhone x My...
Roadie
6247 Views
23 replies
3 likes
PlanPremiumCountrythe netherlands Device(iPhone 6Operating System(iOS My Question or Issue Spotify uses (a lot of) data when connected to wifi. This is a very old problem and still not fixed. I often exceed my data plan because of this issue. sure, i...
Plan Premium Country the netherlands Device (iPhone 6 Operating System (iOS My Question or Issue Spotify uses (a lot of) data when connected to wifi. This is a ver...
Regular
4662 Views
8 replies
1 likes
PlanPremiumCountry Australia Device(iPhone 6+Operating System(Latest iOS - as always) My Question or Issueaudio starts to lag and gets choppy - sounds like ones and zeros breaking down. Similar to a CD skipping. Basically my songs are interrelated as...
Plan Premium Country Australia Device (iPhone 6+ Operating System (Latest iOS - as always) My Question or Issue audio starts to lag and gets choppy - sounds like ones an...
Composer
16529 Views
5 replies
0 likes
PlanPremiumCountrySpainDeviceiPhone 7 PlusOperating SystemiOS 11.4.1 (latest official version) My Question or Issue I've had seeing for a long time an updated look of Spotify for iOS on the pictures appearing on the App Sotre, but it never arrived to...
Plan Premium Country Spain Device iPhone 7 Plus Operating System iOS 11.4.1 (latest official version) My Question or Issue I've had seeing for a long time an updated look ...
Community Legend
806 Views
1 replies
0 likes
I have an Iphone SE and usually my recently played music updates very quickly. For the past two weeks, it has been updating VERY slowly. I have tried using BOTH my wireless network and WIFI- it doesn't update the same for either. I am really missing ...
I have an Iphone SE and usually my recently played music updates very quickly. For the past two weeks, it has been updating VERY slowly. I have tried using BOTH my wireless network and WIFI- it doesn...
Roadie
780 Views
1 replies
0 likes
I originally imported some playlists from apple music onto spotify, and after deleting them to redownload the songs again they automatically skip. I’ve tried unsaving and saving the songs and I always play them with internet yet they still skip. Ever...
I originally imported some playlists from apple music onto spotify, and after deleting them to redownload the songs again they automatically skip. I’ve tried unsaving and saving the songs and I alway...
Roadie
999 Views
1 replies
0 likes
PlanFree/PremiumCountryNorwayDeviceiPhone 8Operating SystemiOS 10 My Question or IssueSyncing of local files added in the Spotify PC client does not work at all, and not ONE of the suggestions over the last handful of years are helping one bit. On my...
Plan Free/Premium Country Norway Device iPhone 8 Operating System iOS 10 My Question or Issue Syncing of local files added in the Spotify PC client does not work at all, and not ONE ...
Community Legend
1416 Views
4 replies
0 likes
PlanPremiumCountryGermany DeviceiPhone 6Operating SystemiOS 11.4 / 12 (beta My Question or IssueI compared fresh Spotify installs on iOS 12 with iOS 11:Spotify on iOS 11 needs 3,25sSpotify on iOS 12 beta8 needs 8,30s Can you please do something about...
Plan Premium Country Germany Device iPhone 6 Operating System iOS 11.4 / 12 (beta 😎 My Question or Issue I compared fresh Spotify installs on iOS 12 with iOS 11: Spotif...
Community Legend
9386 Views
4 replies
1 likes
PlanFreeCountryUnited StatesDeviceiPhone 6s+Operating SystemiOS 11.4.1My Question or IssueI have a couple of Chinese songs saved into one of my playlists but unforunately those songs are only available on my desktop. So there's no problem with any so...
Plan Free Country United States Device iPhone 6s+ Operating System iOS 11.4.1 My Question or Issue I have a couple of Chinese songs saved into one of my playlists but unforunately...
Community Legend
935 Views
5 replies
0 likes
Hi, I have been trying to delete certain offline songs from my spotify to free up space on my phone and have tried many of the other solutions listed on this site (clear cache etc) but none of them seem to work with the recently updated spotify. Any ...
Hi, I have been trying to delete certain offline songs from my spotify to free up space on my phone and have tried many of the other solutions listed on this site (clear cache etc) but none o...
Spotify
1130 Views
2 replies
0 likes
