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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30724 Views

40 replies

9 likes

  • 30724 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95446 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
  • 1037 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293870 Views

60 replies

15 likes

  • 293870 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123785 Views

19 replies

38 likes

  • 123785 Views
  • 19 replies
  • 38 likes

Local files sync is NOT working

PlanFree/PremiumCountryNorwayDeviceiPhone 8Operating SystemiOS 10 My Question or IssueSyncing of local files added in the Spotify PC client does not work at all, and not ONE of the suggestions over the last handful of years are helping one bit. On my...

Casual Listener

Plan Free/Premium Country Norway Device iPhone 8 Operating System iOS 10   My Question or Issue Syncing of local files added in the Spotify PC client does not work at all, and not ONE ...

Loxer

Community Legend

1368 Views

4 replies

0 likes

  • 1368 Views
  • 4 replies
  • 0 likes

Solved!! Super slow app start on iOS 12

PlanPremiumCountryGermany DeviceiPhone 6Operating SystemiOS 11.4 / 12 (beta My Question or IssueI compared fresh Spotify installs on iOS 12 with iOS 11:Spotify on iOS 11 needs 3,25sSpotify on iOS 12 beta8 needs 8,30s Can you please do something about...

Music Fan

Plan Premium Country Germany  Device iPhone 6 Operating System iOS 11.4 / 12 (beta 😎    My Question or Issue I compared fresh Spotify installs on iOS 12 with iOS 11: Spotif...

Loxer

Community Legend

9279 Views

4 replies

1 likes

iOS 12
  • 9279 Views
  • 4 replies
  • 1 likes

Some songs unavailable on my phone

PlanFreeCountryUnited StatesDeviceiPhone 6s+Operating SystemiOS 11.4.1My Question or IssueI have a couple of Chinese songs saved into one of my playlists but unforunately those songs are only available on my desktop. So there's no problem with any so...

Casual Listener

Plan Free Country United States Device iPhone 6s+ Operating System iOS  11.4.1 My Question or Issue I have a couple of Chinese songs saved into one of my playlists but unforunately...

Nico

Community Legend

842 Views

5 replies

0 likes

  • 842 Views
  • 5 replies
  • 0 likes

Superuser Contribution How to delete certain offline songs

Hi, I have been trying to delete certain offline songs from my spotify to free up space on my phone and have tried many of the other solutions listed on this site (clear cache etc) but none of them seem to work with the recently updated spotify. Any ...

Newbie

  Hi, I have been trying to delete certain offline songs from my spotify to free up space on my phone and have tried many of the other solutions listed on this site (clear cache etc) but none o...

Melody

Spotify

1099 Views

2 replies

0 likes

  • 1099 Views
  • 2 replies
  • 0 likes

Problema playlist collaborativa

Problema playlist collaborativa non creata da me e che seguo. Non riesco ad aggiungere/rimuovere brani e a visualizzare quale utente ha aggiunto un brano, su nessun dispositivo. Come posso risolvere?

Casual Listener

Problema playlist collaborativa non creata da me e che seguo. Non riesco ad aggiungere/rimuovere brani e a visualizzare quale utente ha aggiunto un brano, su nessun dispositivo. Come posso risolvere?

Luke

Community Legend

2679 Views

1 replies

0 likes

  • 2679 Views
  • 1 replies
  • 0 likes

Solved!! iPhone, MacMini and Spotify

Hi all!Have a small but annoying problem. Running Spotify on a MacMini attached to a sound system and controll it with a iPhone 7 on my work, working great. The problem is when somebody is calling to the iPhone I want the music to pause/stop playing ...

Casual Listener

  Hi all! Have a small but annoying problem. Running Spotify on a MacMini attached to a sound system and controll it with a iPhone 7 on my work, working great. The problem is when somebody is ...

StefanLb

Casual Listener

1037 Views

2 replies

0 likes

  • 1037 Views
  • 2 replies
  • 0 likes

Não consigo acessão minha conta

Não consigo acossar minha conta, nem mesmo pelo Facebook ou alterar a senha, aparece erro 408, não consigo alterar a conta.

Newbie

Não consigo acossar minha conta, nem mesmo pelo Facebook ou alterar a senha, aparece erro 408, não consigo alterar a conta.

Loxer

Community Legend

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suchfeld in der Warteliste

PremiumGerman iPhone Xios 11.4.1Operating System My Question or Issue Hallo, ich höre ziemlich gerne mit der App über IPhone bzw. IPad meine Playlists. Dabei rufe ich dann immer die Warteliste auf um auch schonmal einen Song zu verschieben. Nun fehlt...

Newbie

Premium German   iPhone X ios 11.4.1 Operating System   My Question or Issue   Hallo, ich höre ziemlich gerne mit der App über IPhone bzw. IPad meine Playlists. Dabei rufe ich...

SergioDavid

Roadie

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

Solved!! I can't see/find my profile on iPhone

Plan Free Device iPhone 6 Plus Operating System11.4.1 My Question or Issue I've tried searching for my profile in the spotify app on iphone in the "Your Library" button but it doesn't show my profile in the top left corner or anywhere, it only shows ...

Casual Listener

Plan Free   Device iPhone 6 Plus   Operating System 11.4.1   My Question or Issue  I've tried searching for my profile in the spotify app on iphone in the "Your Librar...

Loxer

Community Legend

1284 Views

1 replies

0 likes

  • 1284 Views
  • 1 replies
  • 0 likes

Swipe to Delete Track Unresponsive/Slow

Swiping to delete a track in spotify on iOS is laggy, it is easier and faster to tap the three dots and remove track. When sliding the remove track it will remove but if you want to remove more than one you have to wait until the pop up dissappears o...

Newbie

Swiping to delete a track in spotify on iOS is laggy, it is easier and faster to tap the three dots and remove track. When sliding the remove track it will remove but if you want to remove more than ...

Loxer

Community Legend

953 Views

1 replies

0 likes

  • 953 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect faulty song display on iPhone

PlanPremiumCountry USADevice(iPhone 8 andMacbook Pro late 2012)Operating System(latest iOS on both devices.) When I play songs from my library on my iPhone they do play correctly on my laptop, but the songs displayed on my iphone don’t show the corre...

Regular

Plan Premium Country  USA Device (iPhone 8 and Macbook Pro late 2012) Operating System (latest iOS on both devices.)   When I play songs from my library on my iPhone they do play ...

Alfredo

Roadie

933 Views

1 replies

0 likes

Connect
iphone
macbook pro
  • 933 Views
  • 1 replies
  • 0 likes

Heavy rotation (recently played?) on homescreen

PlanPremiumDeviceiPhone 8Operating SystemiOS 10 My Question or IssueHello! Does anyone know how to remove albums and play lists under heavy rotation on the home screen? There are some things I have listened to once and they are still there. Thanks!

Newbie

  Plan Premium Device iPhone 8 Operating System iOS 10   My Question or Issue Hello!   Does anyone know how to remove albums and play lists under heavy rotation on the home ...

Bethany_Dawn

Community Legend

16073 Views

1 replies

0 likes

  • 16073 Views
  • 1 replies
  • 0 likes

downloaded menu disappeared from library

I recently updated the iOS app and discover Spotify decided to remove the Downloaded menu from the library.this was simply the most useful menu of the app...i can’t understand what’s motivation to remove it but for sure it is making the ux worse.is t...

Casual Listener

I recently updated the iOS app and discover Spotify decided to remove the Downloaded menu from the library. this was simply the most useful menu of the app... i can’t understand what’s motivation t...

Billy-J

Spotify Star

1120 Views

5 replies

0 likes

Downloaded music disappears from library
  • 1120 Views
  • 5 replies
  • 0 likes

New iPhone doesn't allow a family member to sign into their Premium account

I am the owner of a Family Premium account. One of my household members, James Bertucci, recently got a new phone but it doesn't allow them to sign in to their own Spotify account, rather it forces them to sign into my account. Plan PremiumCountry US...

Newbie

I am the owner of a Family Premium account. One of my household members, James Bertucci, recently got a new phone but it doesn't allow them to sign in to their own Spotify account, rather it forces t...

Billy-J

Spotify Star

994 Views

1 replies

0 likes

  • 994 Views
  • 1 replies
  • 0 likes

Songs deleting when phone dies

PlanPremiumCountry CanadaDeviceiPhone 8Operating System(iOS 11.4.1 My Question or Issue When my phone dies Spotify logs me out of my account and deletes all of my songs

Casual Listener

  Plan Premium Country  Canada Device iPhone 8 Operating System (iOS 11.4.1   My Question or Issue  When my phone dies Spotify logs me out of my account and deletes all...

Billy-J

Spotify Star

839 Views

3 replies

0 likes

  • 839 Views
  • 3 replies
  • 0 likes

Multiple select albums to remove

PlanPremiumCountryNL DeviceAny Operating SystemAny My Question or Issue How can i quickly select albums and remove them all in 1 action? I have to go one by one with 2 clicks per album (why not set an edit mode so you can do it quicker per 1 as well?...

Newbie

Plan Premium Country NL   Device Any   Operating System Any   My Question or Issue  How can i quickly select albums and remove them all in 1 action? I have to go one b...

danielaklo

Music Fan

1016 Views

1 replies

0 likes

  • 1016 Views
  • 1 replies
  • 0 likes

Downloading Songs

I have recently got a new phone so i am redownloading my songs from my spotify but the songs stop downloading after doing one song, i haven’t went over the spotify limits for songs, they just don’t download without warning. I’d be very grateful with ...

Newbie

  I have recently got a new phone so i am redownloading my songs from my spotify but the songs stop downloading after doing one song, i haven’t went over the spotify limits for songs, they just...

Loxer

Community Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Solved!! Problem with the Free service

PlanFreeCountry IsraelDeviceiPhone 7 PlusOperating SystemiOS 11.4.1 My Question or IssueHey,Unfortunately I recently encountered a problem in the Free plan I subscribe to on my iPad I use the new format ,but my iPhone has not upgraded the options as ...

Visitor

Plan Free Country  Israel Device iPhone 7 Plus Operating System iOS 11.4.1   My Question or Issue Hey, Unfortunately I recently encountered a problem in the Free plan I subscribe...

Loxer

Community Legend

982 Views

3 replies

0 likes

  • 982 Views
  • 3 replies
  • 0 likes

Explicit Content Filter Missing

INone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry UsaDeviceIPhone 8 plus and iPad air2Operating SystemiOS 10 My Question or Issue When I click the little 3 bars i...

Visitor

INone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country  Usa Device IPhone 8 plus and iPad air2 Operat...

Loxer

Community Legend

1293 Views

1 replies

0 likes

  • 1293 Views
  • 1 replies
  • 0 likes

can play song on desktop but not on Iphone

PlanpremiumCountry USADeviceIphone 7Operating System(iOS 11.4.1 My Question or Issue im having a issue where I can play some songs on my Desktop by a certin artist but not on my cellphone, Before I had this issue i was having an issue where i couldnt...

Regular

Plan premium Country  USA Device Iphone 7 Operating System (iOS 11.4.1   My Question or Issue  im having a issue where I can play some songs on my Desktop by a certin artist ...

Loxer

Community Legend

1445 Views

11 replies

0 likes

  • 1445 Views
  • 11 replies
  • 0 likes