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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37166 Views

41 replies

10 likes

  • 37166 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102669 Views

115 replies

12 likes

Other
  • 102669 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1305 Views

0 replies

0 likes

iOS
  • 1305 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299149 Views

61 replies

16 likes

  • 299149 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125835 Views

19 replies

38 likes

  • 125835 Views
  • 19 replies
  • 38 likes

Slow download on IPhone 8

Unbelievably slow good connection new Spotify app and not able to download 100 songs on 24 hours any ideas to help? Tks Jiri

Newbie

Unbelievably slow good connection new Spotify app and not able to download 100 songs on 24 hours any ideas to help? Tks Jiri

Loxer

Community Legend

1189 Views

1 replies

0 likes

  • 1189 Views
  • 1 replies
  • 0 likes

ios sync devices

PlanFree/PremiumCountry UKDeviceipad 10.5Operating SystemiOS 11 My Question or Issue i favourited a song. it appears on my pc and phone but it doesn't appear on my ipad only if i add a song i don't want. the song want ishttps://open.spotify.com/track...

Regular

Plan Free/Premium Country  UK Device ipad 10.5 Operating System iOS 11   My Question or Issue  i favourited a song. it appears on my pc and phone but it doesn't appear on my ...

Gorgaroth

Regular

1604 Views

11 replies

0 likes

  • 1604 Views
  • 11 replies
  • 0 likes

Limited numer of chromecast devices listed in the app

PlanPremiumCountrySWEDEN Device(iPhone Operating System(iOS 10) My Question or Issue Since a couple of months, the Spotify app does no longer list al my Chromecast devices in my WiFi home network. I have approximately 15 devices (icluding groups) but...

Casual Listener

Plan Premium Country SWEDEN   Device (iPhone 😎 Operating System (iOS 10)   My Question or Issue  Since a couple of months, the Spotify app does no longer list al my Chromec...

AussieRo

Roadie

4798 Views

19 replies

4 likes

  • 4798 Views
  • 19 replies
  • 4 likes

iOS app crashes when connected to a specific Wi-Fi.

PlanPremiumCountrySouth KoreaDeviceiPad AirOperating SystemiOS 11 My Question or IssueI'm using the Spotify app on my XPS 15, MacBook Pro 2012, Samsung Galaxy 7. Recently, I install the Spotify on my iPad Air. But it crashes after logging in. I reins...

Visitor

Plan Premium Country South Korea Device iPad Air Operating System iOS 11   My Question or Issue I'm using the Spotify app on my XPS 15, MacBook Pro 2012, Samsung Galaxy 7.  Recen...

user-removed

Not applicable

1339 Views

2 replies

0 likes

  • 1339 Views
  • 2 replies
  • 0 likes

Bug: IOS Chromecast device list truncated

Tried posting this here: https://community.spotify.com/t5/Closed-Ideas/iOS-Other-Bug-IOS-Chromecast-device-list-truncated/idi-p/4495222 Thread was almost immediately closed rather than considered, with directions to post it in "Other Issues" which no...

Regular

Tried posting this here:   https://community.spotify.com/t5/Closed-Ideas/iOS-Other-Bug-IOS-Chromecast-device-list-truncated/idi-p/4495222   Thread was almost immediately closed rather t...

Bollatta

Regular

13796 Views

73 replies

10 likes

Chrome cast
IOS 11
  • 13796 Views
  • 73 replies
  • 10 likes

Superuser Contribution Spotify "hors connexion" Iphone

Bonjour, Depuis un mois impossible de me connecter à Spotify sur mon Iphone 5. Je ne peux même pas rentrer mes identifiants, le message "connexion impossible" s'affiche constament, bien que je sois connectée à internet. Comment faire? J'ai téléchargé...

Newbie

Bonjour,   Depuis un mois impossible de me connecter à Spotify sur mon Iphone 5. Je ne peux même pas rentrer mes identifiants, le message "connexion impossible" s'affiche constament, bien que ...

SergioDavid

Roadie

1199 Views

1 replies

0 likes

  • 1199 Views
  • 1 replies
  • 0 likes

chromecast audio groups confusion

Hello, Running iOS 11.3.1 and recently reinstalled Spotify to try to resolve this with no luck. Until recently I would see all my chromecast audio devices listed, as well as a couple groups I had created, whenever I tried to cast using spotify connec...

Newbie

Hello,   Running iOS 11.3.1 and recently reinstalled Spotify to try to resolve this with no luck.   Until recently I would see all my chromecast audio devices listed, as well as a coupl...

capstan

Music Fan

7997 Views

22 replies

12 likes

  • 7997 Views
  • 22 replies
  • 12 likes

Spotify in off-line mode

PlanPremiumCountry UKDevice iPhoneXOperating System(iOS 10, Android Oreo, Windows 10,etc.) ioS !!.4>1My Question or Issue Spotify says offline when the phone is connceted to work WiFi; OK on 4G and home wifi; other colleagues do not have the issue so...

Casual Listener

Plan Premium Country  UK Device iPhoneX Operating System (iOS 10, Android Oreo, Windows 10,etc.)  ioS !!.4>1 My Question or Issue  Spotify says offline when the phone ...

vipulpatel1965

Casual Listener

1152 Views

4 replies

0 likes

  • 1152 Views
  • 4 replies
  • 0 likes

Stops playing at the end of every song

Every song I play stops with 2 seconds left. When I hit play nothing happens. Only thing to do is hit next in order to keep playing music. I have searched this but every fix I’ve tried has not helped. I have made sure my gapless play back is on and m...

Newbie

  Every song I play stops with 2 seconds left. When I hit play nothing happens. Only thing to do is hit next in order to keep playing music. I have searched this but every fix I’ve tried has no...

Loxer

Community Legend

1808 Views

1 replies

1 likes

  • 1808 Views
  • 1 replies
  • 1 likes

Choppy audio con Iphone SE with downloaded music

When I listen to downloaded music, it gets choppy when the phone is locked. It´s random, not always happend, but it´s very annoying.... I downloaded a lot of music to not deppend on cellular data... PlanPremiumCountry Argentina DeviceIphone SE 128GBO...

Casual Listener

When I listen to downloaded music, it gets choppy when the phone is locked. It´s random, not always happend, but it´s very annoying.... I downloaded a lot of music to not deppend on cellular data...&...

Billy-J

Spotify Star

1275 Views

3 replies

0 likes

  • 1275 Views
  • 3 replies
  • 0 likes

Chromecast groups - individual chromecast devices not appearing

fyNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry AustraliaDeviceiPhone x My Question or Issue I have 5 Chromecast devices and two groups. When I put any of the ...

Casual Listener

fyNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country  Australia Device iPhone x     My...

AussieRo

Roadie

6164 Views

23 replies

3 likes

  • 6164 Views
  • 23 replies
  • 3 likes

Spotify uses data when on wifi

PlanPremiumCountrythe netherlands Device(iPhone 6Operating System(iOS My Question or Issue Spotify uses (a lot of) data when connected to wifi. This is a very old problem and still not fixed. I often exceed my data plan because of this issue. sure, i...

Regular

Plan Premium Country the netherlands   Device (iPhone 6 Operating System (iOS   My Question or Issue  Spotify uses (a lot of) data when connected to wifi. This is a ver...

lukasr1

Regular

4632 Views

8 replies

1 likes

  • 4632 Views
  • 8 replies
  • 1 likes

Solved!! Audio cuts out - digital choppiness

PlanPremiumCountry Australia Device(iPhone 6+Operating System(Latest iOS - as always) My Question or Issueaudio starts to lag and gets choppy - sounds like ones and zeros breaking down. Similar to a CD skipping. Basically my songs are interrelated as...

Casual Listener

Plan Premium Country Australia    Device (iPhone 6+ Operating System (Latest iOS - as always)   My Question or Issue audio starts to lag and gets choppy - sounds like ones an...

Ryanx0r

Composer

16442 Views

5 replies

0 likes

Streaming Issue
  • 16442 Views
  • 5 replies
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[iOS] UI/functionality update

PlanPremiumCountrySpainDeviceiPhone 7 PlusOperating SystemiOS 11.4.1 (latest official version) My Question or Issue I've had seeing for a long time an updated look of Spotify for iOS on the pictures appearing on the App Sotre, but it never arrived to...

Newbie

Plan Premium Country Spain Device iPhone 7 Plus Operating System iOS 11.4.1 (latest official version)   My Question or Issue  I've had seeing for a long time an updated look ...

Loxer

Community Legend

767 Views

1 replies

0 likes

  • 767 Views
  • 1 replies
  • 0 likes

Superuser Contribution recently played music not updating

I have an Iphone SE and usually my recently played music updates very quickly. For the past two weeks, it has been updating VERY slowly. I have tried using BOTH my wireless network and WIFI- it doesn't update the same for either. I am really missing ...

Newbie

I have an Iphone SE and usually my recently played music updates very quickly. For the past two weeks, it has been updating VERY slowly. I have tried using BOTH my wireless network and WIFI- it doesn...

JulianA_Bogota

Roadie

775 Views

1 replies

0 likes

  • 775 Views
  • 1 replies
  • 0 likes

Superuser Contribution Certain songs don’t play

I originally imported some playlists from apple music onto spotify, and after deleting them to redownload the songs again they automatically skip. I’ve tried unsaving and saving the songs and I always play them with internet yet they still skip. Ever...

Newbie

I originally imported some playlists from apple music onto spotify, and after deleting them to redownload the songs again they automatically skip. I’ve tried unsaving and saving the songs and I alway...

JulianA_Bogota

Roadie

984 Views

1 replies

0 likes

  • 984 Views
  • 1 replies
  • 0 likes

Local files sync is NOT working

PlanFree/PremiumCountryNorwayDeviceiPhone 8Operating SystemiOS 10 My Question or IssueSyncing of local files added in the Spotify PC client does not work at all, and not ONE of the suggestions over the last handful of years are helping one bit. On my...

Casual Listener

Plan Free/Premium Country Norway Device iPhone 8 Operating System iOS 10   My Question or Issue Syncing of local files added in the Spotify PC client does not work at all, and not ONE ...

Loxer

Community Legend

1397 Views

4 replies

0 likes

  • 1397 Views
  • 4 replies
  • 0 likes

Solved!! Super slow app start on iOS 12

PlanPremiumCountryGermany DeviceiPhone 6Operating SystemiOS 11.4 / 12 (beta My Question or IssueI compared fresh Spotify installs on iOS 12 with iOS 11:Spotify on iOS 11 needs 3,25sSpotify on iOS 12 beta8 needs 8,30s Can you please do something about...

Music Fan

Plan Premium Country Germany  Device iPhone 6 Operating System iOS 11.4 / 12 (beta 😎    My Question or Issue I compared fresh Spotify installs on iOS 12 with iOS 11: Spotif...

Loxer

Community Legend

9352 Views

4 replies

1 likes

iOS 12
  • 9352 Views
  • 4 replies
  • 1 likes

Some songs unavailable on my phone

PlanFreeCountryUnited StatesDeviceiPhone 6s+Operating SystemiOS 11.4.1My Question or IssueI have a couple of Chinese songs saved into one of my playlists but unforunately those songs are only available on my desktop. So there's no problem with any so...

Casual Listener

Plan Free Country United States Device iPhone 6s+ Operating System iOS  11.4.1 My Question or Issue I have a couple of Chinese songs saved into one of my playlists but unforunately...

Nico

Community Legend

901 Views

5 replies

0 likes

  • 901 Views
  • 5 replies
  • 0 likes

Superuser Contribution How to delete certain offline songs

Hi, I have been trying to delete certain offline songs from my spotify to free up space on my phone and have tried many of the other solutions listed on this site (clear cache etc) but none of them seem to work with the recently updated spotify. Any ...

Newbie

  Hi, I have been trying to delete certain offline songs from my spotify to free up space on my phone and have tried many of the other solutions listed on this site (clear cache etc) but none o...

Melody

Spotify

1121 Views

2 replies

0 likes

  • 1121 Views
  • 2 replies
  • 0 likes