Help Wizard

Step 1


Queues are cleared when I reopen the app

Queues are cleared when I reopen the app

Hey all,


I have an iPhone and the way I typically listen and discover music is by making a queue (which can sometimes get to 99+ songs). However, I’ve had an ongoing issue where when I return to the app after a few hours, or let’s say when I wake up, the Spotify app seems to restart itself and the queue disappears.


Is there a way to solve this? What exactly is happening here? Is the app automatically updating nearly once a day?




1 Reply

Hey @Wocreba.


Thanks for raising this issue with us, and sorry for the delayed response.


There seems to be an ongoing issue with the Queue which many of our users are experiencing. For some of them it has been fixed, but not all.


Could you give us an update and let us know if you're still experiencing this issue?





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