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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232589 Views

27 replies

5 likes

  • 232589 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114164 Views

116 replies

13 likes

Other
  • 114164 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2309 Views

0 replies

0 likes

iOS
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  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303937 Views

61 replies

16 likes

  • 303937 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129661 Views

19 replies

38 likes

  • 129661 Views
  • 19 replies
  • 38 likes

Back/Rewind Button missing

Plan - PremiumCountry - USA Devices - iPhone XS/iWatch 4/iPhone 7 My Question or Issue I updated my iOS yesterday and now the rewind/back button is missing on all my devices. It's missing from the lock screen of my iPhones as well as the control scre...

Casual Listener

Plan - Premium Country - USA   Devices - iPhone XS/iWatch 4/iPhone 7   My Question or Issue  I updated my iOS yesterday and now the rewind/back button is missing o...

Loxer

Community Legend

2748 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Downloaded Songs from weekly discovery

I have downloaded the weekly discovery 2 weeks before. I went offline and listened to it for the last week. Today I came back and went online again. Of course the playlist updated to the new week and all the songs were removed.But I downloaded them a...

Newbie

I have downloaded the weekly discovery 2 weeks before. I went offline and listened to it for the last week. Today I came back and went online again. Of course the playlist updated to the new week and...

Loxer

Community Legend

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Skipping half-way through songs and playing unwanted playlists

Hello!I play Spotify on my iPhone. Lately it has been asking me a question whether I want to play music on my iPhone or on Chrome? After it asks me the question it starts playing a playlist called Top Dubstep(Which is a playlist I have never played b...

Newbie

Hello! I play Spotify on my iPhone. Lately it has been asking me a question whether I want to play music on my iPhone or on Chrome? After it asks me the question it starts playing a playlist called ...

Loxer

Community Legend

5703 Views

1 replies

2 likes

  • 5703 Views
  • 1 replies
  • 2 likes

Upgraded and cant download not sute what to do sometging in the settings?????

I upgraded this morning and tried to download some tunes for my holiday tomo but it just says downloading however says need to download cellular???? What does this mean? I have Wi-Fi so not an issuePlease someone help me as I fly out tomo and need mu...

Newbie

I upgraded this morning and tried to download some tunes for my holiday tomo but it just says downloading however says need to download cellular???? What does this mean? I have Wi-Fi so not an issue ...

Luke

Community Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloading Local Files to iPod Touch

Hi, I have recently tried to run all my local files through Spotify that I had originally been listening to through iTunes on my iPod Touch. I have added all the files to Spotify on my desktop and have created a playlist which I had started to downlo...

Newbie

Hi,   I have recently tried to run all my local files through Spotify that I had originally been listening to through iTunes on my iPod Touch. I have added all the files to Spotify on my deskt...

Jemi

Spotify Legend

880 Views

1 replies

0 likes

  • 880 Views
  • 1 replies
  • 0 likes

Superuser Contribution İndirim

Spotify Öğrenci indiriminden faydanlanmak istiyorum ama uygulama kredi kartımdan parayı çekti ama hala free de, premium değil. ve aynı işlem iki kere yapıldı. help!!!

Newbie

Spotify Öğrenci indiriminden faydanlanmak istiyorum ama uygulama kredi kartımdan parayı çekti ama  hala free de, premium değil. ve aynı işlem iki kere yapıldı. help!!!

Jemi

Spotify Legend

597 Views

1 replies

0 likes

  • 597 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trouble logging in with Facebook

PlanPremiumCountryUSADeviceiPhone 6SOperating SystemiOS 11.3.1 My Question or IssueI logged out of my Spotify app. My account was made from one of my two Facebook accounts. When I select "continue with facebook" the Spotify app is trying to connect t...

Newbie

Plan Premium Country USA Device iPhone 6S Operating System iOS 11.3.1   My Question or Issue I logged out of my Spotify app.  My account was made from one of my two Facebook ...

Jemi

Spotify Legend

756 Views

1 replies

0 likes

  • 756 Views
  • 1 replies
  • 0 likes

Superuser Contribution No synchronisation & old playlists available

I have the problem that my playlists only show an old version. If I test it with my Desktop PC, I could only see the first version of my playlist. For example: I started a playlist with 4 songs on my desktop PC. I find this playlist on my iPhone with...

Newbie

I have the problem that my playlists only show an old version. If I test it with my Desktop PC, I could only see the first version of my playlist. For example: I started a playlist with 4 songs on my...

Jemi

Spotify Legend

844 Views

1 replies

0 likes

  • 844 Views
  • 1 replies
  • 0 likes

Superuser Contribution No Daily Mix Yet

Hello, I have had Spotify for two weeks now and have not received my Daily Mix yet. I received my Discover Weekly after only one week and it seems that it uses the same process as the Daily one to choose your songs. Does anyone know what the problem ...

Newbie

Hello,   I have had Spotify for two weeks now and have not received my Daily Mix yet. I received my Discover Weekly after only one week and it seems that it uses the same process as the Daily ...

Jemi

Spotify Legend

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
  • 0 likes

Superuser Contribution Certain Songs Not Playing in Spotify iOS App

PlanPremiumCountry United StatesDeviceiPhone 6sOperating SystemiOS 11.3 My Question or Issue Most of the songs from two specific albums won’t play, PTX Vol. 1 and PTX Vol. 2, and I’m not sure why? It’s not all the songs and the albums weren’t importe...

Casual Listener

Plan Premium Country  United States Device iPhone 6s Operating System iOS 11.3   My Question or Issue  Most of the songs from two specific albums won’t play, PTX Vol. 1 ...

Jemi

Spotify Legend

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded content disappeared after renewing premium membership

PlanPremiumCountry TurkeyDeviceiphone 7 plus Operating SystemiOS 11.4 My Question or Issue Spotify app was automatically updated on my device and I had to renew my premium subscription. After renewing my premium subscription, I couldn’t find my downl...

Newbie

Plan Premium Country  Turkey Device iphone 7 plus  Operating System iOS 11.4   My Question or Issue   Spotify app was automatically updated on my device and I had to re...

Jemi

Spotify Legend

666 Views

1 replies

0 likes

  • 666 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist greyed out

PlanPremiumCountryUSA DeviceiPhone 6s, MacBook Pro 2015Operating System(iOS 10, macOS High Sierra) My Question or Issue I have a playlist of 3000 songs that I imported from iTunes years ago. Note - I only matched to songs on Spotify, I did not refere...

Casual Listener

  Plan Premium Country USA  Device iPhone 6s, MacBook Pro 2015 Operating System (iOS 10, macOS High Sierra)   My Question or Issue  I have a playlist of 3000 songs that...

Jemi

Spotify Legend

1222 Views

1 replies

1 likes

  • 1222 Views
  • 1 replies
  • 1 likes

Superuser Contribution recently played artists not updating & profile photo is not updating

PlanPremiumCountry uk Device(iPhone 7) Operating System(iOS 10, My Question or IssueTwo problems my recently played artists not been updating for over a week. Also my profile photo is not updating. Have deleted and reinstalled app. Thanks.

Newbie

Plan Premium Country uk   Device (iPhone 7)  Operating System (iOS 10,    My Question or Issue Two problems my recently played artists not been updating for over a week....

Jemi

Spotify Legend

744 Views

1 replies

0 likes

  • 744 Views
  • 1 replies
  • 0 likes

Superuser Contribution Synch local files with iPhone

Hi!I'm having issues of synching local files from my Windows 10 with my iPhone 6S. I was always able to do it in the past, but now I have a simple problem. I find my local files in Spotify and put them into a playlist. The playlist shows up in my iPh...

Newbie

Hi! I'm having issues of synching local files from my Windows 10 with my iPhone 6S. I was always able to do it in the past, but now I have a simple problem.   I find my local files in Spotify...

Jemi

Spotify Legend

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files not downloading to iPad or iPhone

Plan PremiumDevice iPhone 7Operating SystemiOS 11.4, Windows 10 hi,I wanted to add a new song (local file from windows 10 desktop) to my playlists in my other devices. I did as usual and the song played on my iPhone (but neither on my iPad or on the ...

Casual Listener

  Plan Premium Device iPhone 7 Operating System iOS 11.4, Windows 10   hi, I wanted to add a new song (local file from windows 10 desktop) to my playlists in my other devices. I...

Jemi

Spotify Legend

855 Views

1 replies

0 likes

iOS11
windows10
  • 855 Views
  • 1 replies
  • 0 likes

Superuser Contribution deleting albums that come with "albums" in "your library"

when i remove an album using my desktp pc it is mnot reflected when i go to my iphone 6s - they remain removed when i use my iphone6s

Casual Listener

when i remove an album using my desktp pc it is mnot reflected when i go to my iphone 6s  - they remain removed when i use my iphone6s

Jemi

Spotify Legend

649 Views

1 replies

0 likes

  • 649 Views
  • 1 replies
  • 0 likes

Spotify won’t play podcasts

I am unable to play or download podcasts on my device. When I click the podcast to play it comes up on the playbar, but it doesn’t stream. If I try to download the podcast, the progress wheel spins as if it’s downloading, but it won’t download. PlanP...

Newbie

I am unable to play or download podcasts on my device. When I click the podcast to play it comes up on the playbar, but it doesn’t stream. If I try to download the podcast, the progress wheel spins a...

124556127

Newbie

18455 Views

2 replies

11 likes

  • 18455 Views
  • 2 replies
  • 11 likes

Superuser Contribution Spotify breaks my Bluetooth audio connection to car kit

PlanPremiumCountry AustraliaDevice(iPhone 8Operating System(iOS 11/12 My Question or IssueSpotify says it is playing on another device and then stops audio out via Bluetooth to the car. The Bluetooth connection remains and I can skip songs via the ca...

Casual Listener

  Plan Premium Country  Australia Device (iPhone 8 Operating System (iOS 11/12   My Question or Issue Spotify says it is playing on another device and then stops audio out v...

Jemi

Spotify Legend

2547 Views

2 replies

0 likes

  • 2547 Views
  • 2 replies
  • 0 likes

Superuser Contribution problem with songs

PlanFreeCountry FranceDevicelenovoOperating SystemWindows 10 My Question or Issue I have a problem with some songs, in fact they are wrong. For example, I have the live version in Ellen Degeneres show of goosebumps : Travis Scott. Anyone can help me ...

Casual Listener

Plan Free Country  France Device lenovo Operating System Windows 10   My Question or Issue  I have a problem with some songs, in fact they are wrong. For example, I have the ...

Jemi

Spotify Legend

908 Views

3 replies

0 likes

  • 908 Views
  • 3 replies
  • 0 likes