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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36750 Views

40 replies

10 likes

  • 36750 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102092 Views

115 replies

12 likes

Other
  • 102092 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1283 Views

0 replies

0 likes

iOS
  • 1283 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298836 Views

61 replies

16 likes

  • 298836 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125670 Views

19 replies

38 likes

  • 125670 Views
  • 19 replies
  • 38 likes

Superuser Contribution MISSING SONGS

PlanFreeCountry UKDeviceiPhone 7, IPAD pro 10.5Operating Systemios 11lastest software all spotify My Question or IssuePC= 7011 SONGSPS4 = 6992 SONGSIPHONE, IPAD = 6999 SONGSHELP!pc is right

Regular

Plan Free Country  UK Device iPhone 7, IPAD pro 10.5 Operating System ios 11 lastest software all spotify   My Question or Issue PC= 7011 SONGS PS4 = 6992 SONGS IPHONE, IPAD = ...

Gorgaroth

Regular

1251 Views

5 replies

0 likes

Other
  • 1251 Views
  • 5 replies
  • 0 likes

Error occurred on Home screen

PlanPremium CountrySwitzerland DeviceiPhone 7 Operating SystemiOS 12 My Question or Issue When i open spotify, the home screen shows the message “an error occurred”, without specifying further details. Ser also attached screenshot. i already tried to...

Visitor

  Plan Premium   Country Switzerland   Device iPhone 7   Operating System iOS 12   My Question or Issue  When i open spotify, the home screen shows the mes...

mejia319

Newbie

5024 Views

12 replies

0 likes

home screen
ios12
  • 5024 Views
  • 12 replies
  • 0 likes

Spotify on iPhone XS Max: Small box in the center only where touch works

PlanFree/PremiumCountry DeviceiPhone XS MaxOperating System(iOS 12 My Question or IssueIs anyone else facing this issue where if I connect my phone with a bluetooth speaker, and I’m listening to music on the app, after a while most of the app goes mo...

Newbie

Plan Free/Premium Country   Device iPhone XS Max Operating System (iOS 12   My Question or Issue Is anyone else facing this issue where if I connect my phone with a bluetooth spea...

Loxer

Community Legend

1481 Views

1 replies

0 likes

  • 1481 Views
  • 1 replies
  • 0 likes

Downloaded songs not synching to ios

PlanpremiumCountry CanadaDeviceiPhone 8Operating SystemiOS 11.4.1 My Question or IssueI have read other threads with the same problem but nothing is helping. I have restarted my phone and computer, uninstalled spotify on both devices and reinstalled,...

Newbie

  Plan premium Country  Canada Device iPhone 8 Operating System iOS 11.4.1   My Question or Issue I have read other threads with the same problem but nothing is helping. I h...

Loxer

Community Legend

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

New UI update (iPhone X) changes Repeat interface

PlanPremiumCountry USDevice(iPhone X)Operating System(iOS X) My Question or IssueThe new Spotify UI update sticks the Repeat functionality in an ellipsis menu in the upper right hand corner. I use this functionality many times on a daily basis and ha...

Casual Listener

Plan Premium Country  US Device (iPhone X) Operating System (iOS X)   My Question or Issue The new Spotify UI update sticks the Repeat functionality in an ellipsis menu in the upp...

user-removed

Not applicable

1623 Views

5 replies

3 likes

  • 1623 Views
  • 5 replies
  • 3 likes

Songs jump and skip after iOS 12 update

I have updated my iPhone to the latest iOS 12 update and here's what came up: while listening to a song on Spotify, the song skips when these actions are done on the iPhone's default camera app: 1. When you open the app (anywhere, from the lockscreen...

Newbie

I have updated my iPhone to the latest iOS 12 update and here's what came up: while listening to a song on Spotify, the song skips when these actions are done on the iPhone's default camera app: 1. W...

Loxer

Community Legend

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes

When I add a song to the queue it appears as a blank space

When adding songs to the queue only the last one to be added (or the only one) appears as a blank space, it still plays but I can’t move it or remove it or do anything with it. I already tried restarting my phone and deleting and reinstalling the app...

Newbie

When adding songs to the queue only the last one to be added (or the only one) appears as a blank space, it still plays but I can’t move it or remove it or do anything with it.   I already tri...

aamooose

Newbie

1412 Views

2 replies

0 likes

  • 1412 Views
  • 2 replies
  • 0 likes

Categories are hideen by ios bar

iPhone X, ios 12the iOS bottlm bar hides the categories names.see attached image

Casual Listener

iPhone X, ios 12 the iOS bottlm bar hides the categories names. see attached image  

Loxer

Community Legend

683 Views

3 replies

0 likes

  • 683 Views
  • 3 replies
  • 0 likes

Private Collaborative Playlist No Longer Showing Who Added a Song

Hello! I’m a premium family account user. I’m on an iPhone X on iOS12 (though this issue was happening before I upgraded to iOS 12). My girlfriend and I have shared a private collaborative playlist for over a year now. It would always show me before,...

Casual Listener

Hello!   I’m a premium family account user. I’m on an iPhone X on iOS12 (though this issue was happening before I upgraded to iOS 12).    My girlfriend and I have shared a private ...

sissy2124

Casual Listener

1117 Views

1 replies

0 likes

Help
Q&A
Troubleshooting
  • 1117 Views
  • 1 replies
  • 0 likes

Solved!! [Mobile] Home page shows the error

PlanPremiumCountryPolandDeviceiPhone 7Operating SystemiOS 12 My Question or IssueFor a week, such an error shows me. I tried to uninstall, clear the cache and nothing helps.

Newbie

Plan Premium Country Poland Device iPhone 7 Operating System iOS 12   My Question or Issue For a week, such an error shows me. I tried to uninstall, clear the cache and nothing he...

Loxer

Community Legend

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Spotify slow to launch, then sluggish when running for a while

Plan: PremiumCountry: UK Device (iPhone X)Operating System (iOS 12) My Question or Issueapp takes about 10 secs to lauch. after the app is running for a while, when i try to pause a song (either from home screen or from the app itself) it is so slow ...

Regular

Plan: Premium Country: UK   Device (iPhone X) Operating System (iOS 12)   My Question or Issue app takes about 10 secs to lauch.   after the app is running for a while, when ...

Loxer

Community Legend

1296 Views

1 replies

1 likes

  • 1296 Views
  • 1 replies
  • 1 likes

Bring back the back/repeat button for songs on playlists

PlanPremiumCountryUS DeviceiPhone Xs MaxOperating SystemiOS 11 My Question or IssueSpotify removed the ability to go back to play previous songs in a playlist. Where the back button used to be is now a button that allows you to like or dislike the so...

Casual Listener

Plan Premium Country US  Device iPhone Xs Max Operating System iOS 11   My Question or Issue Spotify removed the ability to go back to play previous songs in a playlist. Where the...

Loxer

Community Legend

2783 Views

1 replies

2 likes

back button
Replay Playlist
replay song
  • 2783 Views
  • 1 replies
  • 2 likes

Not showing full playlist.

PlanPremiumCountrySweden DeviceIphone 6SOperating SystemIOS 11 Hi! I have a problem with my playlists. They are pretty large (around 150-200 songs).The thing is that my playlists doesn't have all the songs that I added to them. About 20-30 songs disa...

Casual Listener

Plan Premium Country Sweden   Device Iphone 6S Operating System IOS 11   Hi!  I have a problem with my playlists. They are pretty large (around 150-200 songs). The thing is...

mannenjacob

Casual Listener

3671 Views

2 replies

1 likes

  • 3671 Views
  • 2 replies
  • 1 likes

Distorted sound when using EQ on iPhone XS

When using iPhone XS over Bluetooth, increasing lows even slightly will result in very distorted sound. Happens when using AAC and SBC codecs, on two different target devices. This doesn't happen when I am using the lightning port, nor did it happen ...

Casual Listener

When using iPhone XS over Bluetooth, increasing lows even slightly will result in very distorted sound.  Happens when using AAC and SBC codecs, on two different target devices.   Thi...

Loxer

Community Legend

727 Views

1 replies

0 likes

  • 727 Views
  • 1 replies
  • 0 likes

Ipad 2 unable to get app

Good afternoon . After deteting the app on my iPad 2 I want to put it back on . When I try going into the apps store then going to updates and from there I tried to go into purchases and re install the app it won't re install . I've looked and the ve...

Newbie

Good afternoon .  After deteting the app on my iPad 2 I want to put it back on . When I try going into the apps store then going to updates and from there I tried to go into purchases and re in...

Loxer

Community Legend

5148 Views

1 replies

3 likes

  • 5148 Views
  • 1 replies
  • 3 likes

Superuser Contribution Queued songs leaving a gap

PlanPremiumCountry EnglandDeviceiPhone 7Operating SystemiOS 11 My Question or Issue When I queue a song the song doesn’t show up but it does still play in order, had this problem for a week or so now, wondering how to fix it.

Casual Listener

Plan Premium Country  England Device iPhone 7 Operating System iOS 11   My Question or Issue  When I queue a song the song doesn’t show up but it does still play in order, ha...

Peter

Spotify Legend

2490 Views

10 replies

1 likes

Broken Queues
  • 2490 Views
  • 10 replies
  • 1 likes

Help me turn off the ability to have random people use my device as a playback.

Hey community. I need some help. Lately during my commute to my classes, at random times my Spotify will connect to a random PS4 or Desktop that I have 0 idea who they are. I’m not connected to WI-FI or is my Bluetooth on! Within those seconds, they ...

Newbie

  Hey community. I need some help. Lately during my commute to my classes, at random times my Spotify will connect to a random PS4 or Desktop that I have 0 idea who they are. I’m not connected ...

Loxer

Community Legend

2202 Views

2 replies

0 likes

  • 2202 Views
  • 2 replies
  • 0 likes

Superuser Contribution Premium Radio on iPhone, no dislike or like buttons

PlanPremium CountryUS DeviceiPhone 7 plusOperating SystemiOS 12 My Question or Issue I have a premium subscription, but I am unable to edit my radio stations by utilizing the like/dislike buttons. The only functionality I have is to skip songs, "hear...

Casual Listener

Plan Premium   Country US   Device iPhone 7 plus Operating System iOS 12   My Question or Issue  I have a premium subscription, but I am unable to edit my radio statio...

Katerina

Spotify Legend

1135 Views

3 replies

0 likes

  • 1135 Views
  • 3 replies
  • 0 likes

No songs play

Earlier this week some of my songs wouldn't play, this morning none of them will. I've tried the standard methods such a deleting and renown loading but nothing will work.PlanFreeCountry USDeviceIPhone 7Operating SystemIOS 11 My Question or Issue

Casual Listener

Earlier this week some of my songs wouldn't play, this morning none of them will. I've tried the standard methods such a deleting and renown loading but nothing will work. Plan Free Country &nbsp...

MarkCole0401

Regular

918 Views

2 replies

0 likes

  • 918 Views
  • 2 replies
  • 0 likes

Static and stuttering

PlanPremiumAustralia DeviceiPhoneOperating System iOSHas anyone noticed sometimes a song has like static and stuttering in parts of it? I play it a few times and it always happens in the same spot. Then I close the app and reopen then it is ok? Frust...

Casual Listener

Plan Premium Australia   Device iPhone Operating System   iOS Has anyone noticed sometimes a song has like static and stuttering in parts of it? I play it a few times and it always...

MarkCole0401

Regular

643 Views

2 replies

0 likes

  • 643 Views
  • 2 replies
  • 0 likes