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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237613 Views

27 replies

5 likes

  • 237613 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118797 Views

116 replies

13 likes

Other
  • 118797 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2699 Views

0 replies

0 likes

iOS
  • 2699 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305504 Views

62 replies

16 likes

  • 305504 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130843 Views

19 replies

38 likes

  • 130843 Views
  • 19 replies
  • 38 likes

Superuser Contribution İndirim

Spotify Öğrenci indiriminden faydanlanmak istiyorum ama uygulama kredi kartımdan parayı çekti ama hala free de, premium değil. ve aynı işlem iki kere yapıldı. help!!!

Newbie

Spotify Öğrenci indiriminden faydanlanmak istiyorum ama uygulama kredi kartımdan parayı çekti ama  hala free de, premium değil. ve aynı işlem iki kere yapıldı. help!!!

Jemi

Spotify Legend

597 Views

1 replies

0 likes

  • 597 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trouble logging in with Facebook

PlanPremiumCountryUSADeviceiPhone 6SOperating SystemiOS 11.3.1 My Question or IssueI logged out of my Spotify app. My account was made from one of my two Facebook accounts. When I select "continue with facebook" the Spotify app is trying to connect t...

Newbie

Plan Premium Country USA Device iPhone 6S Operating System iOS 11.3.1   My Question or Issue I logged out of my Spotify app.  My account was made from one of my two Facebook ...

Jemi

Spotify Legend

767 Views

1 replies

0 likes

  • 767 Views
  • 1 replies
  • 0 likes

Superuser Contribution No synchronisation & old playlists available

I have the problem that my playlists only show an old version. If I test it with my Desktop PC, I could only see the first version of my playlist. For example: I started a playlist with 4 songs on my desktop PC. I find this playlist on my iPhone with...

Newbie

I have the problem that my playlists only show an old version. If I test it with my Desktop PC, I could only see the first version of my playlist. For example: I started a playlist with 4 songs on my...

Jemi

Spotify Legend

846 Views

1 replies

0 likes

  • 846 Views
  • 1 replies
  • 0 likes

Superuser Contribution No Daily Mix Yet

Hello, I have had Spotify for two weeks now and have not received my Daily Mix yet. I received my Discover Weekly after only one week and it seems that it uses the same process as the Daily one to choose your songs. Does anyone know what the problem ...

Newbie

Hello,   I have had Spotify for two weeks now and have not received my Daily Mix yet. I received my Discover Weekly after only one week and it seems that it uses the same process as the Daily ...

Jemi

Spotify Legend

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Superuser Contribution Certain Songs Not Playing in Spotify iOS App

PlanPremiumCountry United StatesDeviceiPhone 6sOperating SystemiOS 11.3 My Question or Issue Most of the songs from two specific albums won’t play, PTX Vol. 1 and PTX Vol. 2, and I’m not sure why? It’s not all the songs and the albums weren’t importe...

Casual Listener

Plan Premium Country  United States Device iPhone 6s Operating System iOS 11.3   My Question or Issue  Most of the songs from two specific albums won’t play, PTX Vol. 1 ...

Jemi

Spotify Legend

614 Views

1 replies

0 likes

  • 614 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded content disappeared after renewing premium membership

PlanPremiumCountry TurkeyDeviceiphone 7 plus Operating SystemiOS 11.4 My Question or Issue Spotify app was automatically updated on my device and I had to renew my premium subscription. After renewing my premium subscription, I couldn’t find my downl...

Newbie

Plan Premium Country  Turkey Device iphone 7 plus  Operating System iOS 11.4   My Question or Issue   Spotify app was automatically updated on my device and I had to re...

Jemi

Spotify Legend

673 Views

1 replies

0 likes

  • 673 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist greyed out

PlanPremiumCountryUSA DeviceiPhone 6s, MacBook Pro 2015Operating System(iOS 10, macOS High Sierra) My Question or Issue I have a playlist of 3000 songs that I imported from iTunes years ago. Note - I only matched to songs on Spotify, I did not refere...

Casual Listener

  Plan Premium Country USA  Device iPhone 6s, MacBook Pro 2015 Operating System (iOS 10, macOS High Sierra)   My Question or Issue  I have a playlist of 3000 songs that...

Jemi

Spotify Legend

1230 Views

1 replies

1 likes

  • 1230 Views
  • 1 replies
  • 1 likes

Superuser Contribution recently played artists not updating & profile photo is not updating

PlanPremiumCountry uk Device(iPhone 7) Operating System(iOS 10, My Question or IssueTwo problems my recently played artists not been updating for over a week. Also my profile photo is not updating. Have deleted and reinstalled app. Thanks.

Newbie

Plan Premium Country uk   Device (iPhone 7)  Operating System (iOS 10,    My Question or Issue Two problems my recently played artists not been updating for over a week....

Jemi

Spotify Legend

760 Views

1 replies

0 likes

  • 760 Views
  • 1 replies
  • 0 likes

Superuser Contribution Synch local files with iPhone

Hi!I'm having issues of synching local files from my Windows 10 with my iPhone 6S. I was always able to do it in the past, but now I have a simple problem. I find my local files in Spotify and put them into a playlist. The playlist shows up in my iPh...

Newbie

Hi! I'm having issues of synching local files from my Windows 10 with my iPhone 6S. I was always able to do it in the past, but now I have a simple problem.   I find my local files in Spotify...

Jemi

Spotify Legend

608 Views

1 replies

0 likes

  • 608 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files not downloading to iPad or iPhone

Plan PremiumDevice iPhone 7Operating SystemiOS 11.4, Windows 10 hi,I wanted to add a new song (local file from windows 10 desktop) to my playlists in my other devices. I did as usual and the song played on my iPhone (but neither on my iPad or on the ...

Casual Listener

  Plan Premium Device iPhone 7 Operating System iOS 11.4, Windows 10   hi, I wanted to add a new song (local file from windows 10 desktop) to my playlists in my other devices. I...

Jemi

Spotify Legend

862 Views

1 replies

0 likes

iOS11
windows10
  • 862 Views
  • 1 replies
  • 0 likes

Superuser Contribution deleting albums that come with "albums" in "your library"

when i remove an album using my desktp pc it is mnot reflected when i go to my iphone 6s - they remain removed when i use my iphone6s

Casual Listener

when i remove an album using my desktp pc it is mnot reflected when i go to my iphone 6s  - they remain removed when i use my iphone6s

Jemi

Spotify Legend

654 Views

1 replies

0 likes

  • 654 Views
  • 1 replies
  • 0 likes

Spotify won’t play podcasts

I am unable to play or download podcasts on my device. When I click the podcast to play it comes up on the playbar, but it doesn’t stream. If I try to download the podcast, the progress wheel spins as if it’s downloading, but it won’t download. PlanP...

Newbie

I am unable to play or download podcasts on my device. When I click the podcast to play it comes up on the playbar, but it doesn’t stream. If I try to download the podcast, the progress wheel spins a...

124556127

Newbie

18471 Views

2 replies

11 likes

  • 18471 Views
  • 2 replies
  • 11 likes

Superuser Contribution Spotify breaks my Bluetooth audio connection to car kit

PlanPremiumCountry AustraliaDevice(iPhone 8Operating System(iOS 11/12 My Question or IssueSpotify says it is playing on another device and then stops audio out via Bluetooth to the car. The Bluetooth connection remains and I can skip songs via the ca...

Casual Listener

  Plan Premium Country  Australia Device (iPhone 8 Operating System (iOS 11/12   My Question or Issue Spotify says it is playing on another device and then stops audio out v...

Jemi

Spotify Legend

2559 Views

2 replies

0 likes

  • 2559 Views
  • 2 replies
  • 0 likes

Superuser Contribution problem with songs

PlanFreeCountry FranceDevicelenovoOperating SystemWindows 10 My Question or Issue I have a problem with some songs, in fact they are wrong. For example, I have the live version in Ellen Degeneres show of goosebumps : Travis Scott. Anyone can help me ...

Casual Listener

Plan Free Country  France Device lenovo Operating System Windows 10   My Question or Issue  I have a problem with some songs, in fact they are wrong. For example, I have the ...

Jemi

Spotify Legend

917 Views

3 replies

0 likes

  • 917 Views
  • 3 replies
  • 0 likes

Superuser Contribution Autoplay won't stop even when turned off

Premium, USA, iphone 7, latest OS. Also on a Windows 10 PC, also on an iMac. This has been an issue for months now. I have always had autoplay turned off in my account. I've checked the settings on every platform I use it on. I only listen to albums,...

Gig Goer

Premium, USA, iphone 7, latest OS. Also on a Windows 10 PC, also on an iMac.   This has been an issue for months now. I have always had autoplay turned off in my account. I've checked the sett...

Jemi

Spotify Legend

9971 Views

3 replies

21 likes

  • 9971 Views
  • 3 replies
  • 21 likes

Superuser Contribution Not all recently added songs in a playlist showing on web player and desktop app

I mainly listen to music on the iphone app. There i listen to some playlists i follow. On the web player and on the desktop player, the playlist content is different/the playlists don't always contain the most recently added songs. But it's not a rul...

Regular

I mainly listen to music on the iphone app. There i listen to some playlists i follow. On the web player and on the desktop player, the playlist content is different/the playlists don't always contai...

Jemi

Spotify Legend

2383 Views

1 replies

0 likes

playlist content
songs not showing
  • 2383 Views
  • 1 replies
  • 0 likes

Superuser Contribution Corrupted piece of music

PlanPremiumCountryMexico DeviceiPhone 5s and 8Operating SystemiOS 12 My Question or Issue Since I upgraded both of my devices this piece (https://open.spotify.com/track/7Fg29ArClctZi7CkKbd0od?si=zWhcDyCUSaCQ-KIkMfoyVQ) sounds like the file has been c...

Newbie

Plan Premium Country Mexico  Device iPhone 5s and 8 Operating System iOS 12   My Question or Issue  Since I upgraded both of my devices this piece (https://open.spotify.com/t...

Jemi

Spotify Legend

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't Sync Mac Local Files to my iPhone

PlanPremiumCountryAustralia DeviceMacBook Air, iPhone 6Operating SystemMacOS High Sierra and iOS 11 My Question or Issue I have some local files in iTunes on my Mac in Playlists in Spotify and they first weren't appearing on my iPhone, but then I ena...

Casual Listener

Plan Premium Country Australia   Device MacBook Air, iPhone 6 Operating System MacOS High Sierra and iOS 11   My Question or Issue  I have some local files in iTunes on my M...

Jemi

Spotify Legend

697 Views

1 replies

0 likes

  • 697 Views
  • 1 replies
  • 0 likes

Solved!! Daily Mixes disappeared

Plan: PremiumCountry: FinlandDevice: iPhone 6Operating System: iOS 12Daily mixes disappeared. The menu item is there, but no lists - applies to both iOS and web player. Have tried logging out and back in, as well as uninstalling and reinstalling iOS ...

Regular

Plan: Premium Country: Finland Device: iPhone 6 Operating System: iOS 12 Daily mixes disappeared. The menu item is there, but no lists - applies to both iOS and web player. ...

Loxer

Community Legend

2601 Views

5 replies

0 likes

  • 2601 Views
  • 5 replies
  • 0 likes