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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36815 Views

40 replies

10 likes

  • 36815 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102224 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1289 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298923 Views

61 replies

16 likes

  • 298923 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125702 Views

19 replies

38 likes

  • 125702 Views
  • 19 replies
  • 38 likes

Static and stuttering

PlanPremiumAustralia DeviceiPhoneOperating System iOSHas anyone noticed sometimes a song has like static and stuttering in parts of it? I play it a few times and it always happens in the same spot. Then I close the app and reopen then it is ok? Frust...

Casual Listener

Plan Premium Australia   Device iPhone Operating System   iOS Has anyone noticed sometimes a song has like static and stuttering in parts of it? I play it a few times and it always...

MarkCole0401

Regular

644 Views

2 replies

0 likes

  • 644 Views
  • 2 replies
  • 0 likes

Songs won’t download

I’m trying to download a couple of songs onto my playlist and I’ve been checking previous answers like make sure there’s data/memory on the phone, deleting the app and redownload it, switch between WiFi and mobile data even updating my phone to the l...

Newbie

I’m trying to download a couple of songs onto my playlist and I’ve been checking previous answers like make sure there’s data/memory on the phone, deleting the app and redownload it, switch between W...

MarkCole0401

Regular

1040 Views

2 replies

0 likes

  • 1040 Views
  • 2 replies
  • 0 likes

Skipping songs every number of seconds

PlanPremium Country Canada DeviceiPhone 6s Operating SystemiOS 11.4 Issue I’d play music for a while and nothing would go wrong. Suddenly, songs skip every 5-30 seconds and it’s horribly annoying. I’ve had this happen a number of times. I’ve updated,...

Casual Listener

Plan Premium   Country  Canada   Device iPhone 6s   Operating System iOS 11.4   Issue  I’d play music for a while and nothing would go wrong. Suddenly,...

lilyjayrob

Casual Listener

1399 Views

2 replies

0 likes

bug
skipping
songs
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  • 2 replies
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Solved!! Download Spotify on an iPad Mini 1st (iOS 9.3.5.) model A1432

PlanPremiumCountry FranceDeviceiPad Mini A1432Operating SystemiOS 9.3.5 My Question or Issue Hi, I'm a french girl without any knowledge of apple's device --' So, here my problem :My mom give me her old iPad Mini (the first one) and I made a total re...

Casual Listener

Plan Premium Country  France Device iPad Mini A1432 Operating System iOS 9.3.5   My Question or Issue  Hi,   I'm a french girl without any knowledge of apple's device ...

mariegodard1

Casual Listener

107496 Views

2 replies

3 likes

  • 107496 Views
  • 2 replies
  • 3 likes

[iOS] how do i play all songs in a playlist?

when i start to play first song in a playlist it stops once the song ends, and doesnt go to next track. even if i do shuffle play (whatever that button is called in english version ) it plays 1 random track and stops. how do i play a playlist on ios?...

Casual Listener

  when i start to play first song in a playlist it stops once the song ends, and doesnt go to next track. even if i do shuffle play (whatever that button is called in english version 🙂 ) it pl...

Loxer

Community Legend

944 Views

1 replies

0 likes

  • 944 Views
  • 1 replies
  • 0 likes

iPhone X app won’t let me adjust the Order of my songs on my playlists

if I’m listening to “my songs” and I open my queue and try to adjust the order to put the songs I want to listen to at the top it skips them and plays the original next song. PlanPremiumCountry USDeviceiPhone XOperating SystemIos 11 My Question or Is...

Casual Listener

if I’m listening to “my songs” and I open my queue and try to adjust the order to put the songs I want to listen to at the top it skips them and plays the original next song.  Plan Premium Co...

Mason_54

Casual Listener

993 Views

2 replies

0 likes

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  • 2 replies
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Data Saver Feature (explained)

Hi, Can an official source please CONFIRM once and for all that the DATA SAVER feature is the following: 1) once set to ON, Spotify will ONLY stream at a Low rate of 24kbps when streaming over a Mobile/ Cellular data connection (this is automatic)2) ...

Newbie

Hi,    Can an official source please CONFIRM once and for all that the DATA SAVER feature is the following:   1) once set to ON, Spotify will ONLY stream at a Low rate of 24kbps wh...

Loxer

Community Legend

33118 Views

2 replies

8 likes

Feature
kiwi
NZ
  • 33118 Views
  • 2 replies
  • 8 likes

Language translation issues

Plan - Free, attempting to upgrade to premium Country - AustraliaDevice - IphoneOperating System - iOS 11 My Question or Issue I’m currently travelling overseas, my free subscription constraints no longer allow me to access Spotify through the app. I...

Newbie

Plan - Free, attempting to upgrade to premium  Country - Australia Device - Iphone Operating System - iOS 11   My Question or Issue  I’m currently travelling ...

Loxer

Community Legend

955 Views

1 replies

0 likes

  • 955 Views
  • 1 replies
  • 0 likes

Artist curated playlists

After the recent Spotify update that changed the whole set up of viewing songs (which sucks so much tbh) I cant find any artist curated playlists without manually looking up the names. Is there a way to find the playlists on the artists’ page or some...

Newbie

After the recent Spotify update that changed the whole set up of viewing songs (which sucks so much tbh) I cant find any artist curated playlists without manually looking up the names. Is there a way...

ryrymadison

Gig Goer

1205 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Can't share to Instagram Stories

My Question or IssueI can't share a playlist to Instagram Stories, it keeps showing an alert that says "Try again later" (pic attached). I tried for several days and keeps saying the same.I already uninstall/install Spotify, and also have the later v...

Newbie

My Question or Issue I can't share a playlist to Instagram Stories, it keeps showing an alert that says "Try again later" (pic attached). I tried for several days and keeps saying the same. I alrea...

Guido

Spotify Legend

1376 Views

1 replies

0 likes

  • 1376 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to enable car mode in car hooked up via aux cable?

PlanPremiumDevice(iPhone 6)Operating System(iOS 11) My Question or Issue Why is there not a simple button to enable car mode so it can be used however people would like? Why is this such a difficult feature to use? How do I use it when hooked up via ...

Regular

Plan Premium Device (iPhone 6) Operating System (iOS 11)   My Question or Issue  Why is there not a simple button to enable car mode so it can be used however people would like? Why...

Guido

Spotify Legend

8626 Views

2 replies

13 likes

  • 8626 Views
  • 2 replies
  • 13 likes

Superuser Contribution 2 green highlighted songs

I have a collaborative playlist which sometimes when i open it, it shows 2 green songs highlighted in green.1 is the song i'm listening to, is the other one something the other person on the collaborative playlist is listening to?

Newbie

  I have a collaborative playlist which sometimes when i open it, it shows 2 green songs highlighted in green. 1 is the song i'm listening to, is the other one something the other person on th...

Guido

Spotify Legend

1437 Views

1 replies

0 likes

  • 1437 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify jumps like a scratched CD on iPhone 7

Hi,i’m having an issue with iPhone 7 where songs randomly jump and sound like a scratched CD for a few seconds before going back to normal.This happens on all outputs (headphones, Bluetooth etc) and I’m on Spotify premium.It also happens on all songs...

Casual Listener

Hi, i’m having an issue with iPhone 7 where songs randomly jump and sound like a scratched CD for a few seconds before going back to normal. This happens on all outputs (headphones, Bluetooth etc) ...

Katerina

Spotify Legend

1537 Views

7 replies

0 likes

  • 1537 Views
  • 7 replies
  • 0 likes

Superuser Contribution App is skipping/pausing randomly when playing on Bluetooth device.

PlanPremiumCountry USADeviceiPhone8 plus Operating SystemiOS 12.0 My Question or IssueMusic is skipping when playing on all Bluetooth devices. I've tried everything in the common issues thread, including a full factory reset of my phone, nothing seem...

Casual Listener

  Plan Premium Country  USA Device iPhone8 plus  Operating System iOS 12.0   My Question or Issue Music is skipping when playing on all Bluetooth devices. I've tried ev...

Guido

Spotify Legend

1834 Views

7 replies

0 likes

  • 1834 Views
  • 7 replies
  • 0 likes

Contentious play in car resets

 PlanPremiumCountry EstoniaDeviceiPhone 6Operating SystemiOS 12

Casual Listener

  Plan Premium Country  Estonia Device iPhone 6 Operating System iOS 12

jevgenik

Casual Listener

813 Views

3 replies

0 likes

  • 813 Views
  • 3 replies
  • 0 likes

Superuser Contribution IPhone X songs offline

Certain songs shows offline when try to play in IPhone X whereas Iphone 7 able to play.PlanPremiumCountry MalaysiaDeviceIPhone XOperating System(iOS 11) My Question or Issue Issue

Regular

Certain songs shows offline when try to play in IPhone X whereas Iphone 7 able to play. Plan Premium Country  Malaysia Device IPhone X Operating System (iOS 11)   My Question or I...

Darwinrao118

Regular

2536 Views

6 replies

0 likes

iphone X songs offline
  • 2536 Views
  • 6 replies
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Shuffle not turning off

Plan freeFreeCountry UsaDeviceiphone 6sOperating Systemios 10 My Question or Issue Shuffle isnt turning off at all there is no way to even toggle no button showing up at all i made the account on a amazon fire 7 and then i got it on my iphone it show...

Newbie

Plan free Free Country  Usa Device iphone 6s Operating System ios 10   My Question or Issue  Shuffle isnt turning off at all there is no way to even toggle no button showing ...

Loxer

Community Legend

1058 Views

1 replies

0 likes

  • 1058 Views
  • 1 replies
  • 0 likes

Numerous glitches on most recent update. FIX!!!!!!!

PlanPremiumCountry USADeviceiPhone SEOperating System(iOS 10 My Question or IssueMy spotify app has become nearly unusable since the last few updates. For starters, the Que system is all messed up, as it will become unordered right after I order ever...

Regular

Plan Premium Country  USA Device iPhone SE Operating System (iOS 10   My Question or Issue My spotify app has become nearly unusable since the last few updates.  For starters...

Loxer

Community Legend

2139 Views

1 replies

0 likes

  • 2139 Views
  • 1 replies
  • 0 likes