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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81010 Views
  • 19 replies
  • 37 likes
  • 81010 Views
  • 19 replies
  • 37 likes

Listening Off Downloaded Playlist Still Using Data

PlanPremiumCountry CanadaDeviceiPhone 6SOperating SystemiOS 11.4.1 My Question or IssueI have a playlist that I downloaded to make available offline, but when I do, the icon that comes up next to the songs is a solid green circle and the playlist doe...

  • Regular
  • Plan Premium Country  Canada Device iPhone 6S Operating System iOS 11.4.1  My Question or Issue I have a playlist that I downloaded to make available offline, but when I do, the ic...
  • Billy-J
  • Spotify Star
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

iPhone X to boom box how do I stream?

Just got an iPhone X. No jack.....is there a way to stream spotify from my phone through my old school portable radio? Is there an Apple plug to radio jack available?

  • Newbie
  • Just got an iPhone X. No jack.....is there a way to stream spotify from my phone through my old school portable radio? Is there an Apple plug to radio jack available? 
  • Keanu_C
  • Community Legend
  • 602 Views
  • 2 replies
  • 0 likes
  • 602 Views
  • 2 replies
  • 0 likes

BUG: Spotify iPhone app fails to control Chromecast with "don't like" songs

Plan: PremiumCountry: UK Device: iPhone 7 Plus My Question or IssueI use the Spotify iPhone app with Chromecast Audio. Somewhat regularly Spotify gets the Chromecast Audio into a state where it cannot control it and is also hard to reconnect. I notic...

  • Music Fan
  • Plan: Premium Country: UK   Device: iPhone 7 Plus   My Question or Issue I use the Spotify iPhone app with Chromecast Audio. Somewhat regularly Spotify gets the Chromecast Audio into ...
  • mattled
  • Music Fan
  • 922 Views
  • 2 replies
  • 0 likes
  • 922 Views
  • 2 replies
  • 0 likes

Discover weekly: Keeps playing "don't like" songs

Plan: PremiumCountry: UK Device: iPhone 7 Plus My Question or IssueI used the feature of Discover Weekly to indicate that "I don't like this song". The Spotify app promises afterwards "We won't play songs like this in Discover Weekly.", and when look...

  • Music Fan
  • Plan: Premium Country: UK   Device: iPhone 7 Plus   My Question or Issue I used the feature of Discover Weekly to indicate that "I don't like this song". The Spotify app promises afte...
  • mattled
  • Music Fan
  • 1027 Views
  • 1 replies
  • 1 likes
  • 1027 Views
  • 1 replies
  • 1 likes

[Amazon Echo] device keep disappearing from my list and come back after a while

PlanPremiumCountry USDeviceiphone 7Operating SystemiOS 11 My Question or IssueMy echo dot keep disappearing from the device list in Spotify and come back after around 30 seconds. The time that the device is gone is not always the same. I checked the ...

  • Newbie
  • Plan Premium Country  US Device iphone 7 Operating System iOS 11   My Question or Issue My echo dot keep disappearing from the device list in Spotify and come back after around 30...
  • Keanu_C
  • Community Legend
  • 7161 Views
  • 1 replies
  • 0 likes
  • Amazon
    Echo
    Echo Dot
    Sound device
  • 7161 Views
  • 1 replies
  • 0 likes

every time an ad is supposed to play everything freezes

PlanFreeCountry AmericaDeviceiPhone 7Operating Systemlatest update My Question or Issue every time i opt to listen to an ad for 30 minuets of music without ads, everything freezes. i’ve tried deleting and reinstalling, i’ve tired cleaning the app, an...

  • Newbie
  • Plan Free Country  America Device iPhone 7 Operating System latest update    My Question or Issue  every time i opt to listen to an ad for 30 minuets of music without ad...
  • Loxer
  • Community Legend
  • 740 Views
  • 1 replies
  • 0 likes
  • bugs
  • 740 Views
  • 1 replies
  • 0 likes

Where are my Like/Dislike Buttons gone?

PlanPremiumCountry GermanyDeviceiPhone 6sOperating SystemiOS 11.4 Where are my Like/Dislike Buttons gone? They are missing 路‍

  • Casual Listener
  • Plan Premium Country  Germany Device iPhone 6s Operating System iOS 11.4   Where are my Like/Dislike Buttons gone? They are missing 🤷‍♀️  
  • Loxer
  • Community Legend
  • 2729 Views
  • 1 replies
  • 1 likes
  • Buttons are missing
    dislike
    like
    mixtape
  • 2729 Views
  • 1 replies
  • 1 likes

Chromecast stops playing

PlanPremiumCountryAustraliaDeviceiPhone 8+ / iPhone 6SGoogle Home MiniChromecast AudionVidia Shield Operating System(iOS 10 / Shield Experience 7) My Question or IssueWe have a similar issue to a lot of the "fixed" issues in here. Basically I do one ...

  • Casual Listener
  • Plan Premium Country Australia Device iPhone 8+  / iPhone 6S Google Home Mini Chromecast Audio nVidia Shield    Operating System (iOS 10 / Shield Experience 7)   My Q...
  • jztilly
  • Casual Listener
  • 3650 Views
  • 2 replies
  • 5 likes
  • stops
  • 3650 Views
  • 2 replies
  • 5 likes

Solved!! Sorry. This radio station cannot be started.

Sorry. This radio station cannot be started. Please try with something else. I am getting this error on ios 6. The station plays in the mac app. What's the problem?

  • Casual Listener
  • Sorry. This radio station cannot be started. Please try with something else.   I am getting this error on ios 6. The station plays in the mac app. What's the problem?
  • crashcuddle
  • Newbie
  • 38286 Views
  • 48 replies
  • 1 likes
  • 38286 Views
  • 48 replies
  • 1 likes

Solved!! Regarding Spotify banning hacked apps ios

I was just wondering I pay for premium and don’t use the app for piracy what I use it for is the fact that I get notifications when new music comes out will I be banned I’ve been a Spotify premium member ever since turning 18 and love the service wil...

  • Casual Listener
  • I was just wondering I pay for premium and don’t use the app for piracy what I use it for is the fact that I get notifications when new music comes out will I be banned I’ve been a Spotify premium me...
  • burt111
  • Casual Listener
  • 3042 Views
  • 2 replies
  • 0 likes
  • 3042 Views
  • 2 replies
  • 0 likes

Music skipping

Premium / UK / iPhone SE I’ve uninstalled Spotify multiple times and replaced my headphones. My music is still skipping when I lock my phone. Is anyone else having this problem, even after doing what was suggested in a previous thread (link below) Ih...

  • Casual Listener
  • Premium / UK / iPhone SE   I’ve uninstalled Spotify multiple times and replaced my headphones. My music is still skipping when I lock my phone. Is anyone else having this proble...
  • jenniferas
  • Casual Listener
  • 764 Views
  • 2 replies
  • 0 likes
  • 764 Views
  • 2 replies
  • 0 likes

Can I get Spotify to play music from my music library on my phone

Just as the title says there are songs I have on my phone that aren’t in Spotify and I’d prefer to have it all in one place

  • Newbie
  • Just as the title says there are songs I have on my phone that aren’t in Spotify and I’d prefer to have it all in one place
  • Loxer
  • Community Legend
  • 742 Views
  • 1 replies
  • 0 likes
  • 742 Views
  • 1 replies
  • 0 likes

No Gear Icon On iPhone 6

There’s no gear in the upper left corner after I tap my library,just filter lines. How do I find it?

  • Casual Listener
  • There’s no gear in the upper left corner after I tap my library,just filter lines. How do I find it?
  • Loxer
  • Community Legend
  • 829 Views
  • 1 replies
  • 0 likes
  • 829 Views
  • 1 replies
  • 0 likes

Strange line on top of fullscreen cover view

Hi, I noticed that when in fullscreen cover view there's a strange line at the top. Noticed that on my iPhone X and iPhone 5s. Did NOT see it on Android. First I thought I had a defective line of pixels on my iPhone X ... Nothing major of course but ...

  • Casual Listener
  • Hi,   I noticed that when in fullscreen cover view there's a strange line at the top. Noticed that on my iPhone X and iPhone 5s. Did NOT see it on Android.   First I thought I had a def...
  • Loxer
  • Community Legend
  • 563 Views
  • 1 replies
  • 0 likes
  • 563 Views
  • 1 replies
  • 0 likes

imported music from iPhone and iTunes

Hello, what's the procedure for delete music imported from my itunes and my iPhone? Thank you

  • Casual Listener
  • Hello,  what's the procedure for delete music imported from my itunes and my iPhone? Thank you
  • Loxer
  • Community Legend
  • 433 Views
  • 1 replies
  • 0 likes
  • 433 Views
  • 1 replies
  • 0 likes

App not working

Spotify logged me out & now I can not log back in on my iPhone 7 . I do not have a network issue as everything else is fine , no issues at all. I have no trouble logging in on my laptop either ! Second time this has occurred and it’s frustrating . No...

  • Newbie
  • Spotify logged me out & now I can not log back in on my iPhone 7 . I do not have a network issue as everything else is fine , no issues at all. I have no trouble logging in on my laptop either ! ...
  • Loxer
  • Community Legend
  • 633 Views
  • 3 replies
  • 1 likes
  • 633 Views
  • 3 replies
  • 1 likes

Unable to download Spotify from App Store

I'm trying to download the Spotify app from the App Store onto an iPhone 6.Ive had the app on my phone before and it disappeared from my home screen a few days ago. I'm able to download all other apps from the App Store, just not Spotify.I'm using iO...

  • Newbie
  • I'm trying to download the Spotify app from the App Store onto an iPhone 6. Ive had the app on my phone before and it disappeared from my home screen a few days ago.   I'm able to download al...
  • Loxer
  • Community Legend
  • 886 Views
  • 2 replies
  • 0 likes
  • 886 Views
  • 2 replies
  • 0 likes

cant listen to music without wifi connection

i have a premium accont but i have nothing downloaded, but when im with my 4g connection, without wifi the app does not let me listen to any song... ive tried to install again the app, and the configuration where you allow the apps to be used with th...

  • Newbie
  • i have a premium accont but i have nothing downloaded, but when im with my 4g connection, without wifi the app does not let me listen to any song...   ive tried to install again the app, and t...
  • Loxer
  • Community Legend
  • 726 Views
  • 2 replies
  • 0 likes
  • 726 Views
  • 2 replies
  • 0 likes

Can't switch Facebook accounts

HiI was using spotify premium as myself for years on my phone When I wasn't able to keep up with my subscription, I used my boyfriends account until I could open my premium account again. I don't understand why I was able to change from my account to...

  • Newbie
  • Hi I was using spotify premium as myself for years on my phone  When I wasn't able to keep up with my subscription, I used my boyfriends account until I could open my premium account again.&nb...
  • Loxer
  • Community Legend
  • 1725 Views
  • 1 replies
  • 0 likes
  • 1725 Views
  • 1 replies
  • 0 likes

Local files on iPhone

As far as I understand I wouldn't be able to listen to my local files (that are stored at my home computer) on my computer at work (since my local files arrent stored there too).So therfore I would like to import local files from my Dropbox folder so...

  • Casual Listener
  • As far as I understand I wouldn't be able to listen to my local files (that are stored at my home computer) on my computer at work (since my local files arrent stored there too). So therfore I would...
  • Loxer
  • Community Legend
  • 660 Views
  • 1 replies
  • 0 likes
  • 660 Views
  • 1 replies
  • 0 likes