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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 60135 Views
  • 16 replies
  • 36 likes
  • 60135 Views
  • 16 replies
  • 36 likes

Getting songs on Spotify that they don’t have now

PlanPremiumCountry USA DeviceiPhone 8Operating SystemiOS 10 My Question or Issuehey all, do you think Spotify will ever get the song “Let It Rain On Me” by James Pickering and Matthew Clark it’s a really great song and I would love to add it to my pl...

  • Casual Listener
  •   Plan Premium Country USA   Device iPhone 8 Operating System iOS 10   My Question or Issue hey all, do you think Spotify will ever get the song “Let It Rain On Me” by James...
  • Loxer
  • Community Legend
  • 1066 Views
  • 1 replies
  • 0 likes
  • 1066 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist

PlanPremiumCountryBrazilOperating SystemiOsMy Question or IssueSo, I have a playlist with a lot of songs, like 700 and I always listen to it in shuffle mode, but lately I noticed that only a few musics play, like only 50. Is there any way that I can ...

  • Newbie
  • Plan Premium Country Brazil Operating System iOs My Question or Issue So, I have a playlist with a lot of songs, like 700 and I always listen to it in shuffle mode, but lately I noticed that o...
  • SergioDavid
  • Roadie
  • 506 Views
  • 1 replies
  • 0 likes
  • 506 Views
  • 1 replies
  • 0 likes

the design of my spotify is not updated (iPhone 8)

PlanPremiumCountrySpainDeviceiPhone 8Operating SystemiOS 12 Beta My Question or Issue

  • Newbie
  •   Plan Premium Country Spain Device iPhone 8 Operating System iOS 12 Beta   My Question or Issue  
  • Loxer
  • Community Legend
  • 426 Views
  • 1 replies
  • 0 likes
  • 426 Views
  • 1 replies
  • 0 likes

Chromecast not visible while bluetooth connected

PlanPremiumCountry DenmarkDeviceiPhone XOperating SystemiOS 11 My Question or Issue I am not able to select Chromecast devices while my phone is connected to my bluetooth speaker. As soon as i disconnect the speaker i get the Devices Available link. ...

  • Casual Listener
  • Plan Premium Country  Denmark Device iPhone X Operating System iOS 11   My Question or Issue  I am not able to select Chromecast devices while my phone is connected to my blu...
  • Loxer
  • Community Legend
  • 497 Views
  • 1 replies
  • 0 likes
  • 497 Views
  • 1 replies
  • 0 likes

Can't play songs from a certain artist

I'm having issues playing songs from the Red Hot Chili Peppers on my phone. The songs will play on my desktop, but only after a full clean install. I have reinstalled spotify twice on my phone but it won't work.

  • Casual Listener
  • I'm having issues playing songs from the Red Hot Chili Peppers on my phone. The songs will play on my desktop, but only after a full clean install. I have reinstalled spotify twice on my phone but it...
  • dd__dd__
  • Music Fan
  • 1908 Views
  • 3 replies
  • 4 likes
  • 1908 Views
  • 3 replies
  • 4 likes

behind the lyrics

Hello everyone, i was wondering how behind the lyrics work on spotify. i have it disabled and still showing up that genius window. id like to turn it off. am i doin smth wrong?PlanPremiumCountry CzechDeviceiPhone 6aOperating System(iOS 12 My Question...

  • Casual Listener
  • Hello everyone,  i was wondering how behind the lyrics work on spotify. i have it disabled and still showing up that genius window. id like to turn it off. am i doin smth wrong? Plan Premium ...
  • dd__dd__
  • Music Fan
  • 908 Views
  • 2 replies
  • 0 likes
  • 908 Views
  • 2 replies
  • 0 likes

switches to radio

Planfree spotify accountCountry USADeviceiPad Air Operating SystemiOS 10My Question or Issue After listening to my playlist music for awhile when a song ends it will swtich to the suggested raido music. This will typically happen when I listen to mus...

  • Casual Listener
  •   Plan free spotify account Country  USA Device iPad Air   Operating System iOS 10 My Question or Issue  After listening to my playlist music for awhile when a song...
  • kxkh_f-czc2co
  • Casual Listener
  • 515 Views
  • 2 replies
  • 0 likes
  • 515 Views
  • 2 replies
  • 0 likes

Solved!! How to Disable Full Screen Playback on iOS

Does anybody know if it is possible at all to disable full screen album artwork playback on iOS? Thanks.

  • Casual Listener
  • Does anybody know if it is possible at all to disable full screen album artwork playback on iOS? Thanks.     
  • Loxer
  • Community Legend
  • 2688 Views
  • 1 replies
  • 1 likes
  • 2688 Views
  • 1 replies
  • 1 likes

Solved!! iPhone 8 keeps saying "You're offline" when on LTE data

PlanPremiumCountry CanadaDeviceiPhone 8 64gbOperating System(iOS 11.4) My Question or Issue My iPhone constantly says I'm offline whenever I am on LTE data and therefore I can't stream anything on Spotify Premium whenever I'm away from WiFi. Here's w...

  • Regular
  •   Plan Premium Country  Canada Device iPhone 8 64gb Operating System (iOS 11.4)   My Question or Issue  My iPhone constantly says I'm offline whenever I am on LTE data ...
  • jbinc
  • Regular
  • 15083 Views
  • 4 replies
  • 0 likes
  • 15083 Views
  • 4 replies
  • 0 likes

App is annoying!

When will you finally release an app that’s fun, inspiring and intuitive??? I hate that 90% of the real estate in the app is completely irrelevant for me but it takes 5 clicks to get to a playlist that I love! I am so annoyed every day about that!!!

  • Newbie
  •  When will you finally release an app that’s fun, inspiring and intuitive???    I hate that 90% of the real estate in the app is completely irrelevant for me but it takes 5 clicks to...
  • Loxer
  • Community Legend
  • 817 Views
  • 1 replies
  • 2 likes
  • 817 Views
  • 1 replies
  • 2 likes

DEACTIVATE GENIUS COMPLETELY

PlanPremiumCountry GermanyDevice(iPhone X)Operating System(iOS 12) My Question or IssueHow the **bleep** can I completely disable Genius?I have already uninstalled "Genius"! I also have the latest version of Spotify and "behind the lyrics" is switche...

  • Visitor
  • Plan Premium Country  Germany Device (iPhone X) Operating System (iOS 12)   My Question or Issue How the **bleep** can I completely disable Genius? I have already uninstalled "...
  • Loxer
  • Community Legend
  • 7123 Views
  • 3 replies
  • 1 likes
  • deactivating
    Disable
    Genius
  • 7123 Views
  • 3 replies
  • 1 likes

Local files not working?

I’m really frustrated with the local files feature. I’ve been trying to work out how it works with no success. I’ve got a few albums I’d like to add to Spotify on my mobile but only one album appears on my phone in a playlist and the other ones don’t...

  • Casual Listener
  • I’m really frustrated with the local files feature. I’ve been trying to work out how it works with no success.  I’ve got a few albums I’d like to add to Spotify on my mobile but only one album a...
  • Adaml944
  • Casual Listener
  • 821 Views
  • 1 replies
  • 0 likes
  • local files
    Local files for Spotify Mobile
    local files not syncing
    local files on iphone
  • 821 Views
  • 1 replies
  • 0 likes

Solved!! extreme setting

PlanFree/PremiumCountry My Question or IssueI notice now there is no extreme setting in the app jsut "very high" is this setting the new extreme??

  • Visitor
  • Plan Free/Premium Country     My Question or Issue I notice now there is no extreme setting in the app jsut "very high"  is this setting the new extreme??  
  • Loxer
  • Community Legend
  • 576 Views
  • 1 replies
  • 0 likes
  • 576 Views
  • 1 replies
  • 0 likes

Solved!! CarPlay unable to connect to Spotify

Plan PremiumDevice (iPhone 7)Operating System (iOS 11.4)Car: VW Passat 2017 with Discovery Pro for about a week now Spotify refuses to start properly on CarPlay. When connected car display gets buggy/ irresponsive and finally shows “Unable to connect...

  • Music Fan
  • Plan Premium Device (iPhone 7) Operating System (iOS 11.4) Car: VW Passat 2017 with Discovery Pro   for about a week now Spotify refuses to start properly on CarPlay. When co...
  • ajsimps123
  • Gig Goer
  • 4655 Views
  • 1 replies
  • 0 likes
  • CarPlay Spotify VW Discovery Pro
  • 4655 Views
  • 1 replies
  • 0 likes

Solved!! No control over app while plugged into jvc stereo via USB

When I try to use spotify through USB in my car, music plays but I cant use the app itself. The logo stays on the screen (docked mode?) and I can access it as soon as I unplug the USB. I have an iphone 7 just updated to iOS 11.4.1. The radio is a new...

  • Casual Listener
  •   When I try to use spotify through USB in my car, music plays but I cant use the app itself. The logo stays on the screen (docked mode?) and I can access it as soon as I unplug the USB. I have...
  • andrewps
  • Casual Listener
  • 1101 Views
  • 1 replies
  • 0 likes
  • 1101 Views
  • 1 replies
  • 0 likes

Spotify blank screen on Carplay

hey guys, I am using spotify on carplay, but as of yesterday it shows a blank screen on carplay, i updated the app, but still the same problem. its on ios 11.3.1. if i may say what kind of car--its a honda civic 2017....any hlep would be appreciated....

  • Regular
  • hey guys,  I am using spotify on carplay, but as of yesterday it shows a blank screen on carplay, i updated the app, but still the same problem. its on ios 11.3.1. if i may say what kind of car...
  • samshori
  • Regular
  • 50181 Views
  • 9 replies
  • 9 likes
  • 50181 Views
  • 9 replies
  • 9 likes

Radio not available on Mobile APP - IOS

PlanFreeCountryUnited States DeviceiPhone 8 My Question or IssueThere is no radio option on the mobile app. It is available on my desktop but not the mobile app. I have the latest update and have also un-installed and reinstalled and there still is n...

  • Newbie
  • Plan Free Country United States  Device iPhone 8   My Question or Issue There is no radio option on the mobile app. It is available on my desktop but not the mobile app. I have the ...
  • Loxer
  • Community Legend
  • 526 Views
  • 1 replies
  • 0 likes
  • 526 Views
  • 1 replies
  • 0 likes

Solved!! my spotify app is weird

Plan planing to have premiumCountry DeviceiPhone 6sOperating Systemios 10My Question or Issuei installed the app but it says that "spotify premium cant be purchased in this app". And the app is not the usual app. its weird. please help meee

  • Newbie
  • Plan  planing to have premium Country   Device iPhone 6s Operating System ios 10 My Question or Issue i installed the app but it says that "spotify premium cant be purchased in thi...
  • Noah
  • Spotify Star
  • 1812 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Subscription
  • 1812 Views
  • 1 replies
  • 0 likes

Superuser Contribution Randomly pausing and skipping

Plan(Free/Premium) PremiumCountry USADevice iPhone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) iOS, up to date, as is Spotify version. My Question or Issue Spotify is randomly pausing and skipping songs when I'm listening. Not a bufferin...

  • Casual Listener
  • Plan (Free/Premium) Premium Country  USA Device  iPhone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS, up to date, as is Spotify version.    My Ques...
  • sdldrg
  • Casual Listener
  • 4839 Views
  • 4 replies
  • 9 likes
  • 4839 Views
  • 4 replies
  • 9 likes

Song not showing on lock screen?

PlanPremiumDeviceiPhone 6Operating SystemiOS 11.4 I’ve had a problem with the song not showing on the control center or lock screen, along with the album art being gone on lock screen and control center. It has been this way for a while, and I don’t ...

  • Newbie
  • Plan Premium Device iPhone 6 Operating System iOS 11.4   I’ve had a problem with the song not showing on the control center or lock screen, along with the album art being gone on lock scr...
  • Loxer
  • Community Legend
  • 3430 Views
  • 1 replies
  • 0 likes
  • 3430 Views
  • 1 replies
  • 0 likes