Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232605 Views

27 replies

5 likes

  • 232605 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114173 Views

116 replies

13 likes

Other
  • 114173 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2309 Views

0 replies

0 likes

iOS
  • 2309 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303942 Views

61 replies

16 likes

  • 303942 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129665 Views

19 replies

38 likes

  • 129665 Views
  • 19 replies
  • 38 likes

Superuser Contribution Autoplay won't stop even when turned off

Premium, USA, iphone 7, latest OS. Also on a Windows 10 PC, also on an iMac. This has been an issue for months now. I have always had autoplay turned off in my account. I've checked the settings on every platform I use it on. I only listen to albums,...

Gig Goer

Premium, USA, iphone 7, latest OS. Also on a Windows 10 PC, also on an iMac.   This has been an issue for months now. I have always had autoplay turned off in my account. I've checked the sett...

Jemi

Spotify Legend

9950 Views

3 replies

21 likes

  • 9950 Views
  • 3 replies
  • 21 likes

Superuser Contribution Not all recently added songs in a playlist showing on web player and desktop app

I mainly listen to music on the iphone app. There i listen to some playlists i follow. On the web player and on the desktop player, the playlist content is different/the playlists don't always contain the most recently added songs. But it's not a rul...

Regular

I mainly listen to music on the iphone app. There i listen to some playlists i follow. On the web player and on the desktop player, the playlist content is different/the playlists don't always contai...

Jemi

Spotify Legend

2376 Views

1 replies

0 likes

playlist content
songs not showing
  • 2376 Views
  • 1 replies
  • 0 likes

Superuser Contribution Corrupted piece of music

PlanPremiumCountryMexico DeviceiPhone 5s and 8Operating SystemiOS 12 My Question or Issue Since I upgraded both of my devices this piece (https://open.spotify.com/track/7Fg29ArClctZi7CkKbd0od?si=zWhcDyCUSaCQ-KIkMfoyVQ) sounds like the file has been c...

Newbie

Plan Premium Country Mexico  Device iPhone 5s and 8 Operating System iOS 12   My Question or Issue  Since I upgraded both of my devices this piece (https://open.spotify.com/t...

Jemi

Spotify Legend

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't Sync Mac Local Files to my iPhone

PlanPremiumCountryAustralia DeviceMacBook Air, iPhone 6Operating SystemMacOS High Sierra and iOS 11 My Question or Issue I have some local files in iTunes on my Mac in Playlists in Spotify and they first weren't appearing on my iPhone, but then I ena...

Casual Listener

Plan Premium Country Australia   Device MacBook Air, iPhone 6 Operating System MacOS High Sierra and iOS 11   My Question or Issue  I have some local files in iTunes on my M...

Jemi

Spotify Legend

688 Views

1 replies

0 likes

  • 688 Views
  • 1 replies
  • 0 likes

Solved!! Daily Mixes disappeared

Plan: PremiumCountry: FinlandDevice: iPhone 6Operating System: iOS 12Daily mixes disappeared. The menu item is there, but no lists - applies to both iOS and web player. Have tried logging out and back in, as well as uninstalling and reinstalling iOS ...

Regular

Plan: Premium Country: Finland Device: iPhone 6 Operating System: iOS 12 Daily mixes disappeared. The menu item is there, but no lists - applies to both iOS and web player. ...

Loxer

Community Legend

2587 Views

5 replies

0 likes

  • 2587 Views
  • 5 replies
  • 0 likes

Superuser Contribution iPhone won't sync/download local files

I don't know if this was the right place to post this question, but I am having issues with getting local files from my pc to sync and download to my iPhone. I did all the steps required to get it to download. And I've gotten it to the point where th...

Casual Listener

  I don't know if this was the right place to post this question, but I am having issues with getting local files from my pc to sync and download to my iPhone. I did all the steps required to g...

Dylan99

Casual Listener

1380 Views

4 replies

0 likes

  • 1380 Views
  • 4 replies
  • 0 likes

Fix shifting songs around on mobile (and desktop) version Custom playlists

PlanPremium - FamilyCountry USADeviceiPhone 7 & DesktopOperating SystemiOS 12 & Windows 10My Question or Issue I can't move songs around quickly on mobile and pc and it is terribly frustrating when I try moving a song on mobile and my finger slips of...

Music Fan

  Plan Premium - Family Country  USA Device iPhone 7 & Desktop Operating System iOS 12 & Windows 10 My Question or Issue  I can't move songs around quickly on mobile ...

FBaroni

Music Fan

785 Views

3 replies

0 likes

  • 785 Views
  • 3 replies
  • 0 likes

Solved!! Problem with Redmi Note 4 in iOS

Hello. I have a premium family account in the U.S.. When my iPhone was recently updated to the newest iOS 12.0, my Spotify stopped working properly in my car. There is a device shown as "Redmi Note 4" and it keep stopping playing in my car and trying...

Casual Listener

Hello. I have a premium family account in the U.S.. When my iPhone was recently updated to the newest iOS 12.0, my Spotify stopped working properly in my car. There is a device shown as "Redmi Note 4...

andrewerman

Casual Listener

1207 Views

2 replies

0 likes

  • 1207 Views
  • 2 replies
  • 0 likes

Issues downloading podcasts

Premium subscriberCountry: Canada DeviceIphone xsOperating System(iOS 12 My Question or Issue My Spotify will now not download podcasts to my device. It will download songs, just not podcasts. I’ve tried restarting my device and reinstalling the app ...

Casual Listener

  Premium subscriber Country: Canada   Device Iphone xs Operating System (iOS 12   My Question or Issue   My Spotify will now not download podcasts to my device. It wil...

bimmerboy85

Casual Listener

34565 Views

2 replies

8 likes

  • 34565 Views
  • 2 replies
  • 8 likes

Can’t change order of songs in queue

PlanPremiumCountry EnglandDeviceiPhone 6sOperating SystemiOS 11.4.1 My Question or IssueWhen I shuffle a playlist I change the order that the songs play in and the first one plays but the rest just play in the order the songs were in before. I’ve tri...

Newbie

Plan Premium Country  England Device iPhone 6s Operating System iOS 11.4.1   My Question or Issue When I shuffle a playlist I change the order that the songs play in and the first...

Loxer

Community Legend

1799 Views

1 replies

1 likes

queue
  • 1799 Views
  • 1 replies
  • 1 likes

Apple watch series 3

My Question Is it possible to use spotify on apple wacth without cell phone with it?example during running.Obviously having previously loaded the playlists. PlanPremiumCountryItaly Device(Apple watch series 3, iphone 7plus)Operating System(wacthos 4,...

Newbie

   My Question  Is it possible to use spotify on apple wacth without cell phone with it? example during running. Obviously having previously loaded the playlists.  Plan Prem...

Loxer

Community Legend

1108 Views

1 replies

0 likes

  • 1108 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleted tracks still play

I have searched the forums here and have not come up with a satisfactory answer to this question. Tunes I have deleted from my playlist continue to play. I’ve double checked my playlist and they have been deleted. The only responses I’ve seen on the ...

Music Fan

 I have searched the forums here and have not come up with a satisfactory answer to this question. Tunes I have deleted from my playlist continue to play. I’ve double checked my playlist and the...

Katerina

Spotify Legend

2798 Views

3 replies

0 likes

  • 2798 Views
  • 3 replies
  • 0 likes

Cannot rearrange songs to play next on shuffled playlists.

My Question or Issue - Can’t rearrange songs that are scheduled to play next.PlanPremiumCountryUSADevice(iPhone X)Operating System(iOS X) My Question or IssueSpotify won’t let me rearrange songs that are in the “Up Next: Playlist” area. Typically, be...

Newbie

My Question or Issue   - Can’t rearrange songs that are scheduled to play next. Plan Premium Country USA Device (iPhone X) Operating System (iOS X)   My Question or Issue Spotif...

Loxer

Community Legend

1221 Views

1 replies

0 likes

broke
bug
queue
  • 1221 Views
  • 1 replies
  • 0 likes

Solved!! Literally no notifications

PlanPremium - FamilyCountry GermanyDeviceiPhone 7Operating SystemiOS 11 My Question or Issue Hi allI'm reeiving literally no notifications from Spotify. All options are activated in IOS Menu and also in account settings both for push and email. The o...

Casual Listener

  Plan Premium - Family Country  Germany Device iPhone 7 Operating System iOS 11   My Question or Issue   Hi all I'm reeiving literally no notifications from Spotify....

gurkenflipper

Casual Listener

1182 Views

2 replies

0 likes

  • 1182 Views
  • 2 replies
  • 0 likes

Need help! Says continue listening on another device on my family account.

Whenever I open my Spotify app it will start playing whatever my moms playing on her iPhone and says You are listening on _____’s iPhone you can hit continue or listen on your iPhone. Either way I’m forced to listen to it and it shows all her stuff. ...

Newbie

Whenever I open my Spotify app it will start playing whatever my moms playing on her iPhone and says You are listening on _____’s iPhone you can hit continue or listen on your iPhone. Either way I’m ...

Loxer

Community Legend

1174 Views

1 replies

0 likes

  • 1174 Views
  • 1 replies
  • 0 likes

Where did the dislike button go?

I’m using the latest iOS app (8.4.72) and the dislike button seems to be gone. I’ve checked on both my iPad and iPhone which are both running iOS 12. I’m listening to my discover weekly so I should be able to dislike but it seems I can only like.

Music Fan

I’m using the latest iOS app (8.4.72) and the dislike button seems to be gone. I’ve checked on both my iPad and iPhone which are both running iOS 12. I’m listening to my discover weekly so I should b...

Loxer

Community Legend

3234 Views

9 replies

1 likes

  • 3234 Views
  • 9 replies
  • 1 likes

Solved!! Spotify very slow to download files to iPhone XS Max (50 songs in 4 days)

I have Spotify Premium and a new iPhone XS Max 512GB (420GB free) running iOS 12, and over the course of the past four days it downloaded only 50 songs (out of 2200 songs). It seems to only download (extremely slowly) when the phone screen is on and ...

Casual Listener

I have Spotify Premium and a new iPhone XS Max 512GB (420GB free) running iOS 12, and over the course of the past four days it downloaded only 50 songs (out of 2200 songs).   It seems to only ...

Sarge_

Casual Listener

18986 Views

3 replies

4 likes

  • 18986 Views
  • 3 replies
  • 4 likes

Superuser Contribution MISSING SONGS

PlanFreeCountry UKDeviceiPhone 7, IPAD pro 10.5Operating Systemios 11lastest software all spotify My Question or IssuePC= 7011 SONGSPS4 = 6992 SONGSIPHONE, IPAD = 6999 SONGSHELP!pc is right

Regular

Plan Free Country  UK Device iPhone 7, IPAD pro 10.5 Operating System ios 11 lastest software all spotify   My Question or Issue PC= 7011 SONGS PS4 = 6992 SONGS IPHONE, IPAD = ...

Gorgaroth

Regular

1297 Views

5 replies

0 likes

Other
  • 1297 Views
  • 5 replies
  • 0 likes

Error occurred on Home screen

PlanPremium CountrySwitzerland DeviceiPhone 7 Operating SystemiOS 12 My Question or Issue When i open spotify, the home screen shows the message “an error occurred”, without specifying further details. Ser also attached screenshot. i already tried to...

Visitor

  Plan Premium   Country Switzerland   Device iPhone 7   Operating System iOS 12   My Question or Issue  When i open spotify, the home screen shows the mes...

mejia319

Newbie

5103 Views

12 replies

0 likes

home screen
ios12
  • 5103 Views
  • 12 replies
  • 0 likes

Spotify on iPhone XS Max: Small box in the center only where touch works

PlanFree/PremiumCountry DeviceiPhone XS MaxOperating System(iOS 12 My Question or IssueIs anyone else facing this issue where if I connect my phone with a bluetooth speaker, and I’m listening to music on the app, after a while most of the app goes mo...

Newbie

Plan Free/Premium Country   Device iPhone XS Max Operating System (iOS 12   My Question or Issue Is anyone else facing this issue where if I connect my phone with a bluetooth spea...

Loxer

Community Legend

1502 Views

1 replies

0 likes

  • 1502 Views
  • 1 replies
  • 0 likes