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IOS still showing “Free” status

IOS still showing “Free” status

I signed up for Spotify and premium today and used the “Log in with Facebook” feature. I upgraded to premium through my web browser, but on the Spotify app it still says I have a free account. 


It is is the same account because the picture from the Facebook account is showing as my profile picture in the Spotify app.


i have also logged into the account through the web browser and it shows premium, just not in the app itself. 


I have uninstalled an reinstalled the led the app as well as logged in and out several times. 

1 Reply

Hey @Ksidler8

Apologies for the late reply but maybe I can still help 🙂


In this case, I'd recommend checking out this support article and the next steps to take. 


I hope it helps.

Billy-JSpotify Star
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