Songs not downloading to iPhone

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Songs not downloading to iPhone

Newbie

Plan

Premium

Country Australia

 

Device

(iPhone 7)

Operating System

(iOS)

 

My Question or Issue

 

I am attempting to download a playlist but it is stuck on 'Downloading - waiting to download'. 

 

I have tried clearing space on my phone (there are a few Gb free now), deleting/reinstalling the app etc but nothing is working. Could you let me know how I might fix this? 

 

1 Reply
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Re: Songs not downloading to iPhone

Rock Star 16
Rock Star 16

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? Sorry if this may sound a but repetitive but if that doesn't help, try a quick clean reinstall of the app by following these steps.

 

Have you tried it with another network connection to see if that helps?


If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 16
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