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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43357 Views

43 replies

10 likes

  • 43357 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109012 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301876 Views

62 replies

16 likes

  • 301876 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127796 Views

19 replies

38 likes

  • 127796 Views
  • 19 replies
  • 38 likes

RE: Volume fluctuates when playing songs in car via bluetooth

PlanPremiumCountry ukDeviceiphone xs maxOperating SystemiOS 12 My Question or Issue When i connect my phone to my car and play songs through spotify via bluetooth, the volume of the music suddenly gets lowered for a good 5-10 seconds then returns bac...

Regular

Plan Premium Country  uk Device iphone xs max Operating System iOS 12   My Question or Issue  When i connect my phone to my car and play songs through spotify via bluetooth, ...

GFarzy

Regular

6550 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Lockscreen/control center skipping disabled

For some reason I’m only able to skip songs while in the Spotify app? This is really inconvenient since every time a song I’m not in the mood for comes up I have to go into the app itself. It wasn’t this way before. iPhone 7iOS 12United StatesPremium...

Visitor

For some reason I’m only able to skip songs while in the Spotify app? This is really inconvenient since every time a song I’m not in the mood for comes up I have to go into the app itself. It wasn’t ...

Loxer

Community Legend

740 Views

2 replies

0 likes

  • 740 Views
  • 2 replies
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No Offline option for iphone

Where can i find the on/offline mode. There is no offline option in my app. Help.PlanFree/PremiumCountry Device(iPhone 8Operating System My Question or Issue

Visitor

Where can i find the on/offline mode. There is no offline option in my app. Help. Plan Free/Premium Country   Device (iPhone 8 Operating System   My Question or Issue  

Billy-J

Spotify Star

945 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Full screen album art on playback

PlanPremiumCountry USADeviceiPhone 8 My Question or Issue For a couple of weeks now majority of the playlist Spotify made seem to make the album artwork huge and the playback options are gone unless I tap the screen. Is there any way to change this? ...

Casual Listener

Plan Premium Country  USA Device iPhone 8  My Question or Issue  For a couple of weeks now majority of the playlist Spotify made seem to make the album artwork huge and the play...

Earlygirl96

Casual Listener

2505 Views

2 replies

0 likes

album
large
screen
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  • 2 replies
  • 0 likes

Back/Rewind Button missing

Plan - PremiumCountry - USA Devices - iPhone XS/iWatch 4/iPhone 7 My Question or Issue I updated my iOS yesterday and now the rewind/back button is missing on all my devices. It's missing from the lock screen of my iPhones as well as the control scre...

Casual Listener

Plan - Premium Country - USA   Devices - iPhone XS/iWatch 4/iPhone 7   My Question or Issue  I updated my iOS yesterday and now the rewind/back button is missing o...

Loxer

Community Legend

2738 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Downloaded Songs from weekly discovery

I have downloaded the weekly discovery 2 weeks before. I went offline and listened to it for the last week. Today I came back and went online again. Of course the playlist updated to the new week and all the songs were removed.But I downloaded them a...

Newbie

I have downloaded the weekly discovery 2 weeks before. I went offline and listened to it for the last week. Today I came back and went online again. Of course the playlist updated to the new week and...

Loxer

Community Legend

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Skipping half-way through songs and playing unwanted playlists

Hello!I play Spotify on my iPhone. Lately it has been asking me a question whether I want to play music on my iPhone or on Chrome? After it asks me the question it starts playing a playlist called Top Dubstep(Which is a playlist I have never played b...

Newbie

Hello! I play Spotify on my iPhone. Lately it has been asking me a question whether I want to play music on my iPhone or on Chrome? After it asks me the question it starts playing a playlist called ...

Loxer

Community Legend

5693 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Upgraded and cant download not sute what to do sometging in the settings?????

I upgraded this morning and tried to download some tunes for my holiday tomo but it just says downloading however says need to download cellular???? What does this mean? I have Wi-Fi so not an issuePlease someone help me as I fly out tomo and need mu...

Newbie

I upgraded this morning and tried to download some tunes for my holiday tomo but it just says downloading however says need to download cellular???? What does this mean? I have Wi-Fi so not an issue ...

Luke

Community Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloading Local Files to iPod Touch

Hi, I have recently tried to run all my local files through Spotify that I had originally been listening to through iTunes on my iPod Touch. I have added all the files to Spotify on my desktop and have created a playlist which I had started to downlo...

Newbie

Hi,   I have recently tried to run all my local files through Spotify that I had originally been listening to through iTunes on my iPod Touch. I have added all the files to Spotify on my deskt...

Jemi

Spotify Legend

874 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution İndirim

Spotify Öğrenci indiriminden faydanlanmak istiyorum ama uygulama kredi kartımdan parayı çekti ama hala free de, premium değil. ve aynı işlem iki kere yapıldı. help!!!

Newbie

Spotify Öğrenci indiriminden faydanlanmak istiyorum ama uygulama kredi kartımdan parayı çekti ama  hala free de, premium değil. ve aynı işlem iki kere yapıldı. help!!!

Jemi

Spotify Legend

593 Views

1 replies

0 likes

  • 593 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trouble logging in with Facebook

PlanPremiumCountryUSADeviceiPhone 6SOperating SystemiOS 11.3.1 My Question or IssueI logged out of my Spotify app. My account was made from one of my two Facebook accounts. When I select "continue with facebook" the Spotify app is trying to connect t...

Newbie

Plan Premium Country USA Device iPhone 6S Operating System iOS 11.3.1   My Question or Issue I logged out of my Spotify app.  My account was made from one of my two Facebook ...

Jemi

Spotify Legend

751 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution No synchronisation & old playlists available

I have the problem that my playlists only show an old version. If I test it with my Desktop PC, I could only see the first version of my playlist. For example: I started a playlist with 4 songs on my desktop PC. I find this playlist on my iPhone with...

Newbie

I have the problem that my playlists only show an old version. If I test it with my Desktop PC, I could only see the first version of my playlist. For example: I started a playlist with 4 songs on my...

Jemi

Spotify Legend

837 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution No Daily Mix Yet

Hello, I have had Spotify for two weeks now and have not received my Daily Mix yet. I received my Discover Weekly after only one week and it seems that it uses the same process as the Daily one to choose your songs. Does anyone know what the problem ...

Newbie

Hello,   I have had Spotify for two weeks now and have not received my Daily Mix yet. I received my Discover Weekly after only one week and it seems that it uses the same process as the Daily ...

Jemi

Spotify Legend

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

Superuser Contribution Certain Songs Not Playing in Spotify iOS App

PlanPremiumCountry United StatesDeviceiPhone 6sOperating SystemiOS 11.3 My Question or Issue Most of the songs from two specific albums won’t play, PTX Vol. 1 and PTX Vol. 2, and I’m not sure why? It’s not all the songs and the albums weren’t importe...

Casual Listener

Plan Premium Country  United States Device iPhone 6s Operating System iOS 11.3   My Question or Issue  Most of the songs from two specific albums won’t play, PTX Vol. 1 ...

Jemi

Spotify Legend

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded content disappeared after renewing premium membership

PlanPremiumCountry TurkeyDeviceiphone 7 plus Operating SystemiOS 11.4 My Question or Issue Spotify app was automatically updated on my device and I had to renew my premium subscription. After renewing my premium subscription, I couldn’t find my downl...

Newbie

Plan Premium Country  Turkey Device iphone 7 plus  Operating System iOS 11.4   My Question or Issue   Spotify app was automatically updated on my device and I had to re...

Jemi

Spotify Legend

660 Views

1 replies

0 likes

  • 660 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist greyed out

PlanPremiumCountryUSA DeviceiPhone 6s, MacBook Pro 2015Operating System(iOS 10, macOS High Sierra) My Question or Issue I have a playlist of 3000 songs that I imported from iTunes years ago. Note - I only matched to songs on Spotify, I did not refere...

Casual Listener

  Plan Premium Country USA  Device iPhone 6s, MacBook Pro 2015 Operating System (iOS 10, macOS High Sierra)   My Question or Issue  I have a playlist of 3000 songs that...

Jemi

Spotify Legend

1218 Views

1 replies

1 likes

  • 1218 Views
  • 1 replies
  • 1 likes

Superuser Contribution recently played artists not updating & profile photo is not updating

PlanPremiumCountry uk Device(iPhone 7) Operating System(iOS 10, My Question or IssueTwo problems my recently played artists not been updating for over a week. Also my profile photo is not updating. Have deleted and reinstalled app. Thanks.

Newbie

Plan Premium Country uk   Device (iPhone 7)  Operating System (iOS 10,    My Question or Issue Two problems my recently played artists not been updating for over a week....

Jemi

Spotify Legend

726 Views

1 replies

0 likes

  • 726 Views
  • 1 replies
  • 0 likes

Superuser Contribution Synch local files with iPhone

Hi!I'm having issues of synching local files from my Windows 10 with my iPhone 6S. I was always able to do it in the past, but now I have a simple problem. I find my local files in Spotify and put them into a playlist. The playlist shows up in my iPh...

Newbie

Hi! I'm having issues of synching local files from my Windows 10 with my iPhone 6S. I was always able to do it in the past, but now I have a simple problem.   I find my local files in Spotify...

Jemi

Spotify Legend

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files not downloading to iPad or iPhone

Plan PremiumDevice iPhone 7Operating SystemiOS 11.4, Windows 10 hi,I wanted to add a new song (local file from windows 10 desktop) to my playlists in my other devices. I did as usual and the song played on my iPhone (but neither on my iPad or on the ...

Casual Listener

  Plan Premium Device iPhone 7 Operating System iOS 11.4, Windows 10   hi, I wanted to add a new song (local file from windows 10 desktop) to my playlists in my other devices. I...

Jemi

Spotify Legend

850 Views

1 replies

0 likes

iOS11
windows10
  • 850 Views
  • 1 replies
  • 0 likes

Superuser Contribution deleting albums that come with "albums" in "your library"

when i remove an album using my desktp pc it is mnot reflected when i go to my iphone 6s - they remain removed when i use my iphone6s

Casual Listener

when i remove an album using my desktp pc it is mnot reflected when i go to my iphone 6s  - they remain removed when i use my iphone6s

Jemi

Spotify Legend

646 Views

1 replies

0 likes

  • 646 Views
  • 1 replies
  • 0 likes