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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237591 Views

27 replies

5 likes

  • 237591 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118780 Views

116 replies

13 likes

Other
  • 118780 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2698 Views

0 replies

0 likes

iOS
  • 2698 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305501 Views

62 replies

16 likes

  • 305501 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130835 Views

19 replies

38 likes

  • 130835 Views
  • 19 replies
  • 38 likes

Superuser Contribution My family subscription only works on my Mac, not on my phone

Hi, I paid for the family subscription. It works well on my macbook. However, it still appears that my account is FREE on my iPhone. I've logged in and out multiple times and reinstalled the app mutiple times, but it still appears as FREE. Is there a...

Newbie

Hi,   I paid for the family subscription. It works well on my macbook. However, it still appears that my account is FREE on my iPhone. I've logged in and out multiple times and reinstalled the...

Daisy

Spotify Legend

1151 Views

1 replies

0 likes

  • 1151 Views
  • 1 replies
  • 0 likes

My Queue Is Really Buggy

PlanPremiumCountry Australia DeviceiPhone 8Operating SystemiOS 12 My Question or Issue Not sure if this is just me but whenever I make a queue, the last song in the list becomes invisible and uneditable. To add the que often doesn’t move and keeps so...

Newbie

Plan Premium Country  Australia  Device iPhone 8 Operating System iOS 12   My Question or Issue  Not sure if this is just me but whenever I make a queue, the last song i...

Loxer

Community Legend

1704 Views

1 replies

0 likes

Ghost Queue
iOS 12
iphone 8
Queue bug
queue error
queue list
  • 1704 Views
  • 1 replies
  • 0 likes

My iphone spotify bounces when plugged into my car, can't use phone. Any way to fix?

When I plug my iphone x into my car to use spotify, it sometimes begins bouncing and I can't use my phone. It is like Spotify hijacks my phone and won't let me use anything but Spotify. It does this often. Quite annoying and the fact Spotify works pe...

Newbie

When I plug my iphone x into my car to use spotify, it sometimes begins bouncing and I can't use my phone. It is like Spotify hijacks my phone and won't let me use anything but Spotify. It does this ...

Loxer

Community Legend

1409 Views

1 replies

0 likes

  • 1409 Views
  • 1 replies
  • 0 likes

Shared playlist link

PlanPremiumCountry USADeviceiPhone XOperating SystemiOS 12 My Question or IssueMy friends and i have a shared playlist where we compile our favorites each month. I can't seem to open this month's playlist. I got the link in a text message, which take...

Newbie

Plan Premium Country  USA Device iPhone X Operating System iOS 12   My Question or Issue My friends and i have a shared playlist where we compile our favorites each month. I ...

Billy-J

Spotify Star

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Solved!! App slow and crashing after ios update

PlanPremium CountryUSA DeviceIphone X My Question or IssueSince updating to ios 12, spotify is extremely slow, often completely unresponsive when opening it. About half of the time it ends up crashing. I tried re-installing it but it behaves the same...

Regular

Plan Premium   Country USA   Device Iphone X     My Question or Issue Since updating to ios 12, spotify is extremely slow, often completely unresponsive when openi...

Loxer

Community Legend

3699 Views

3 replies

0 likes

  • 3699 Views
  • 3 replies
  • 0 likes

Spotify on ipad only

I would like to give my daughter (9) access to her Spotify family. account on her ipad in her room but only if I can have her use Spotify only. Like guided access and she won’t be able to navigate to anything else on her IPad. Guided access doesn’t w...

Casual Listener

I  would like to give my daughter (9) access to her Spotify family. account on her ipad in her room but only if I can have her use Spotify only. Like guided access and she won’t be able to navig...

Loxer

Community Legend

3029 Views

5 replies

0 likes

  • 3029 Views
  • 5 replies
  • 0 likes

Superuser Contribution Songs playing at high speed when connected to vehicle

Plan: PremiumCountry: Canada Device: iPhone 6 (Rogers)Operating System: 11.4.1 When connected to 2018 Toyota Tacoma, songs play at triple or higher speed for one second, then drop out for 1 second, then resume playing at triple speed for 1 second. An...

Casual Listener

  Plan: Premium Country: Canada   Device: iPhone 6 (Rogers) Operating System: 11.4.1   When connected to 2018 Toyota Tacoma, songs play at triple or higher speed for one second,...

Jemi

Spotify Legend

1770 Views

4 replies

0 likes

  • 1770 Views
  • 4 replies
  • 0 likes

Songs fully deleted ?

Hi there pkease excuse my question, i am a newish user. I am running out of storeage space on my phone and need to delete some albums. To remove a downloaded album, I untogle the download button and confirm remove. The download button is white. howev...

Newbie

Hi there   pkease excuse my question, i am a newish user.   I am running out of storeage space on my phone and need to delete some albums.   To remove a downloaded album, I ...

Loxer

Community Legend

778 Views

1 replies

0 likes

  • 778 Views
  • 1 replies
  • 0 likes

Spotify suddenly won't connect on iPad 1

PlanPremiumCountryUK DeviceiPad 1 (Model A1219)Operating SystemVersion 5.1.1 I have been using Spotify for at least a year on this old iPad a friend gave it. It has worked perfectly. The other day it simply stopped connecting. The WiFi on the device ...

Casual Listener

Plan Premium Country UK   Device iPad 1 (Model A1219) Operating System Version 5.1.1   I have been using Spotify for at least a year on this old iPad a friend gave it. It has work...

Keanu_C

Community Legend

1808 Views

3 replies

0 likes

  • 1808 Views
  • 3 replies
  • 0 likes

Unable to change tracks in car via Bluetooth

PlanPremiumCountry Australia Device(iPhone 8Operating System(iOS 12 My Question or IssueI am unable to change tracks via the buttons on my display nor the steering wheel when I have Spotify connected to my car (2011 VW Golf). I can change using my ph...

Casual Listener

Plan Premium Country  Australia  Device (iPhone 8 Operating System (iOS 12   My Question or Issue I am unable to change tracks via the buttons on my display nor the steering ...

user-removed

Not applicable

2255 Views

3 replies

0 likes

bluetooth
  • 2255 Views
  • 3 replies
  • 0 likes

Spotify app will no longer let me download it

Each time I open up app and try to download Spotify onto my phone, no cloud logo appears and the app seems to freeze and not even let me download it anymore. I had the app previsouly and deleted it as I was freeing up storage and would like to downlo...

Newbie

Each time I open up app and try to download Spotify onto my phone, no cloud logo appears and the app seems to freeze and not even let me download it anymore. I had the app previsouly and deleted it a...

Billy-J

Spotify Star

585 Views

1 replies

0 likes

  • 585 Views
  • 1 replies
  • 0 likes

IOS still showing “Free” status

I signed up for Spotify and premium today and used the “Log in with Facebook” feature. I upgraded to premium through my web browser, but on the Spotify app it still says I have a free account. It is is the same account because the picture from the Fa...

Newbie

I signed up for Spotify and premium today and used the “Log in with Facebook” feature. I upgraded to premium through my web browser, but on the Spotify app it still says I have a free account.  ...

Billy-J

Spotify Star

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Offline Library

When I am away from WiFi and try to play my downloaded offline library the songs will lag on and off and slowly buffer. What’s the deal?

Newbie

When I am away from WiFi and try to play my downloaded offline library the songs will lag on and off and slowly buffer. What’s the deal?

Billy-J

Spotify Star

706 Views

1 replies

0 likes

  • 706 Views
  • 1 replies
  • 0 likes

New device but 0 songs

When i login on my new phone i can see al my playlists but 0 saved songs.

Newbie

When i login on my new phone i can see al my playlists but 0 saved songs. 

Billy-J

Spotify Star

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Notifications on iOS

Hi! I use Spotify with my iPhone but I have never received a push notification. In the option section we can select push notification for new music, playlist update, artist update, etc... But it has never been working. Of course notifications are act...

Newbie

Hi!  I use Spotify with my iPhone but I have never received a push notification. In the option section we can select push notification for new music, playlist update, artist update, etc... But ...

Loxer

Community Legend

1323 Views

1 replies

0 likes

  • 1323 Views
  • 1 replies
  • 0 likes

Queue is bugging

PlanPremiumCountryGermanyDeviceiPhone SEOperating System(iOS 10 My Question or Issue Wassup guys I'm having problems with my songs in queue. When I move some songs to the queue they dont get listed at all, the process actually works, the song is move...

Newbie

Plan Premium Country Germany Device iPhone SE Operating System (iOS 10   My Question or Issue   Wassup guys   I'm having problems with my songs in queue. When I move some ...

Loxer

Community Legend

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

Recovering old saved playlist from iPhone

PlanPremiumCountryFinlandDeviceiPhone 4Operating SystemiOS 7.1 & Windows 7 My Question or IssueSpotify has a playlist called Chill Tracks.It has changed over the years and I'd love to listen to the old songs from the past which I can't remember anymo...

Newbie

Plan Premium Country Finland Device iPhone 4 Operating System iOS 7.1 & Windows 7   My Question or Issue Spotify has a playlist called Chill Tracks. It has changed over the years ...

Loxer

Community Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Log in

PlanPremiumCountry GermanyDeviceiPhone 8Operating SystemiOS 12 My Question or Issue I was logged out of my iPhone Spotify app and since then I’m not able to log back in. I can log in to my iPad app and on computers at well - only the iPhone app doesn...

Casual Listener

Plan Premium Country  Germany Device iPhone 8 Operating System iOS 12   My Question or Issue  I was logged out of my iPhone Spotify app and since then I’m not able to log bac...

Loxer

Community Legend

726 Views

4 replies

0 likes

  • 726 Views
  • 4 replies
  • 0 likes

the new update

The new update isnt showing me the list of songs on my playlists or my ‘favourited’ songs and when i plag music the whole playlist doesnt show. The update has rlly Dissapointed me.

Newbie

The new update isnt showing me the list of songs on my playlists or my ‘favourited’ songs and when i plag music the whole playlist doesnt show. The update has rlly Dissapointed me. 

Billy-J

Spotify Star

569 Views

1 replies

1 likes

  • 569 Views
  • 1 replies
  • 1 likes

Cant instal premium in my display.

Im trying to install premium in my iphone but it says its not possible for my display

Newbie

Im trying to install premium in my iphone but it says its not possible for my display

Billy-J

Spotify Star

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes