Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
242228 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
125144 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
451789 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307778 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountry UsaDevice(iPhone Operating System(iOS 12) The massage I get These song used to open New album that I can’t play .
Plan Premium Country Usa Device (iPhone 😎 Operating System (iOS 12) The massage I get These song used to open New album that I can’t play . &nb...
Community Legend
819 Views
3 replies
0 likes
PlanPremiumCountrysingapore Device(iPhone X)Operating System(IOS12.) in the past i can adjust my setlist by shifting queues in play next and move around the songs i want to play in order. However recently in order to do that aft switching the order o...
Plan Premium Country singapore Device (iPhone X) Operating System (IOS12.) in the past i can adjust my setlist by shifting queues in play next and move around the song...
Community Legend
702 Views
1 replies
0 likes
I recently joined family premium. When I went to access spotify I selected one of the other family members phones by mistake and now have all their playlists in my phone and not of my original ones. How do I fix this problem?Thanks LeeM
I recently joined family premium. When I went to access spotify I selected one of the other family members phones by mistake and now have all their playlists in my phone and not of my original ...
Community Legend
722 Views
1 replies
0 likes
DeviceiPhone X’sOperating SystemiOS 12.0 As stated above, my playlist won’t update unless I have the Spotify app open and I’m under “you’re library” AND the phone is unlucked/screen is on. I have to set “auto-lock” option to “never” and set the phone...
Device iPhone X’s Operating System iOS 12.0 As stated above, my playlist won’t update unless I have the Spotify app open and I’m under “you’re library” AND the phone is unlucked/screen is...
Community Legend
986 Views
1 replies
0 likes
I’m creating a playlist with songs from a particular year. However, some songs are not on Spotify and I would like to add a note to the playlist to state which ones are missing. I’ve added a photo of a playlist which has this, but I can’t work out ho...
I’m creating a playlist with songs from a particular year. However, some songs are not on Spotify and I would like to add a note to the playlist to state which ones are missing. I’ve added a photo of...
Community Legend
10663 Views
5 replies
0 likes
PlanPremiumCountry USDeviceiPhone XOperating SystemiOS 12.0 My Question or IssueWhen I change the order of the songs set in the queue or about to play next from the playlist, the changes won’t stay. It will just play based on the original shuffled or...
Plan Premium Country US Device iPhone X Operating System iOS 12.0 My Question or Issue When I change the order of the songs set in the queue or about to play next from the play...
Community Legend
1606 Views
1 replies
3 likes
PremiumCountry GermanyDevice(iPhone 7 / macbook pro)Operating System(iOS 10)My Question or Issue Hilfe, seit ca 2 Tagen wird jedes meiner Lieder dass ich abspiele nach 1:20 weitergeschaltet auf das nächste Lied?!?!?!?!Ich habe bereits alles neu insta...
Premium Country Germany Device (iPhone 7 / macbook pro) Operating System (iOS 10) My Question or Issue Hilfe, seit ca 2 Tagen wird jedes meiner Lieder dass ich abspiele nach 1:20 weite...
Community Legend
870 Views
1 replies
0 likes
Hi all, Lately I have a problem playing songs on Spotify. When I for instance listen to some playlists, I get some problems playing the songs. When I skip to the next song, the song does not start at the beginning of the song. Some songs start at 6 s...
Hi all, Lately I have a problem playing songs on Spotify. When I for instance listen to some playlists, I get some problems playing the songs. When I skip to the next song, the song does not ...
Regular
2533 Views
8 replies
0 likes
PlanPremiumCountry Australia Device(iPhone 7)Operating System(iOS) My Question or Issue I am attempting to download a playlist but it is stuck on 'Downloading - waiting to download'. I have tried clearing space on my phone (there are a few Gb free no...
Plan Premium Country Australia Device (iPhone 7) Operating System (iOS) My Question or Issue I am attempting to download a playlist but it is stuck on 'Downloadin...
Community Legend
3882 Views
1 replies
0 likes
Can we please share our thoughts here on new features of spotify on IOS ?? Good things first 1. Cool New design2. Free Users can now select DO NOT PLAY THIS SONG AGAIN from any playlist and it wont ever come up again !!!!3. Ability to preview 10 seco...
Can we please share our thoughts here on new features of spotify on IOS ?? Good things first 1. Cool New design 2. Free Users can now select DO NOT PLAY THIS SONG AGAIN from any play...
Community Legend
834 Views
1 replies
0 likes
Hi! I’ve been trying to play episodes of the In Our Time podcast in the Spotify app. However, I’m only able to listen to a few of the first episodes I ever clicked on—if I try to click on a new one, the app glitches (the downbar pops up and then disa...
Hi! I’ve been trying to play episodes of the In Our Time podcast in the Spotify app. However, I’m only able to listen to a few of the first episodes I ever clicked on—if I try to click on a new ...
Casual Listener
13214 Views
2 replies
6 likes
PlanPremiumCountry MexicoDeviceiPhone XOperating SystemiOS 12.0 My Question or Issue Every time after a period of inactivity, when I open the app, it shows the message saying than I’m listening music in web player Chrome and changes the playlist bein...
Plan Premium Country Mexico Device iPhone X Operating System iOS 12.0 My Question or Issue Every time after a period of inactivity, when I open the app, it shows the mess...
Casual Listener
2712 Views
4 replies
0 likes
Before i upgraded to premium i clicked the 'do not play this again' button on a couple of songs that i didn't want to listen to in one of playlists because i couldn't skip. On the free version it was easy to undo this, however now that i've upgraded ...
Before i upgraded to premium i clicked the 'do not play this again' button on a couple of songs that i didn't want to listen to in one of playlists because i couldn't skip. On the free version it was...
Gig Goer
5088 Views
2 replies
4 likes
EBB37702-3E15-4AA7-96DB-8EDDF78588EC.png 75E33058-DE3E-42D2-9593-486712A80325.png PlanPremium Country Hong Kong DeviceIPhone 6 Operating System My Question or Issue As shown above, there is no download individual song option available, please help!
EBB37702-3E15-4AA7-96DB-8EDDF78588EC.png 75E33058-DE3E-42D2-9593-486712A80325.png Plan Premium Country Hong Kong Device IPhone 6 Operating System ...
Community Legend
1130 Views
1 replies
0 likes
Hi,iPhone with the latest update (12.0)USAPremiumRecently I have been noticing that my repeat playlist button is on the screen and working but when I click it a second time to get it to repeat the song, it doesn’t work. It doesn’t even give me the op...
Hi, iPhone with the latest update (12.0) USA Premium Recently I have been noticing that my repeat playlist button is on the screen and working but when I click it a second time to get it to repea...
Community Legend
1576 Views
1 replies
0 likes
My music will just start playing and I won't even be using my phone what can i do to stop it
My music will just start playing and I won't even be using my phone what can i do to stop it
Community Legend
1281 Views
1 replies
0 likes
Despite having all notification setting enabled for email and push, I never receive any updates either via push or email. I follow a lot of artists and playlists and would really like a notification when they publish new music. Plan = PremiumCountry ...
Despite having all notification setting enabled for email and push, I never receive any updates either via push or email. I follow a lot of artists and playlists and would really like a notification ...
Community Legend
1318 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 7)Operating SystemIOS 11 My Question or Issue Spotify keeps “adding” songs to my playlists on mobile and plays songs that are not in my playlist. Autoplay is turned off.
Plan Free/Premium Country Device (iPhone 7) Operating System IOS 11 My Question or Issue Spotify keeps “adding” songs to my playlists on mobile and plays songs that are ...
Community Legend
1311 Views
1 replies
0 likes
PlanPremiumDeviceiPhone 7Operating SystemiOS12 Hi, sometimes spotify change view of playback where bottom bar with buttons disapear and buttons are visible only after interaction, while they are floating upon album cover. This is perfect and I would ...
Plan Premium Device iPhone 7 Operating System iOS12 Hi, sometimes spotify change view of playback where bottom bar with buttons disapear and buttons are visible only after interaction, ...
Community Legend
4823 Views
3 replies
0 likes
Hi, I paid for the family subscription. It works well on my macbook. However, it still appears that my account is FREE on my iPhone. I've logged in and out multiple times and reinstalled the app mutiple times, but it still appears as FREE. Is there a...
Hi, I paid for the family subscription. It works well on my macbook. However, it still appears that my account is FREE on my iPhone. I've logged in and out multiple times and reinstalled the...
Spotify Legend
1153 Views
1 replies
0 likes
