Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
29994 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
94550 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424245 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293649 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I’m using the latest iOS app (8.4.72) and the dislike button seems to be gone. I’ve checked on both my iPad and iPhone which are both running iOS 12. I’m listening to my discover weekly so I should be able to dislike but it seems I can only like.
I’m using the latest iOS app (8.4.72) and the dislike button seems to be gone. I’ve checked on both my iPad and iPhone which are both running iOS 12. I’m listening to my discover weekly so I should b...
Community Legend
3133 Views
9 replies
1 likes
I have Spotify Premium and a new iPhone XS Max 512GB (420GB free) running iOS 12, and over the course of the past four days it downloaded only 50 songs (out of 2200 songs). It seems to only download (extremely slowly) when the phone screen is on and ...
I have Spotify Premium and a new iPhone XS Max 512GB (420GB free) running iOS 12, and over the course of the past four days it downloaded only 50 songs (out of 2200 songs). It seems to only ...
Casual Listener
18905 Views
3 replies
4 likes
PlanFreeCountry UKDeviceiPhone 7, IPAD pro 10.5Operating Systemios 11lastest software all spotify My Question or IssuePC= 7011 SONGSPS4 = 6992 SONGSIPHONE, IPAD = 6999 SONGSHELP!pc is right
Plan Free Country UK Device iPhone 7, IPAD pro 10.5 Operating System ios 11 lastest software all spotify My Question or Issue PC= 7011 SONGS PS4 = 6992 SONGS IPHONE, IPAD = ...
Regular
1219 Views
5 replies
0 likes
PlanPremium CountrySwitzerland DeviceiPhone 7 Operating SystemiOS 12 My Question or Issue When i open spotify, the home screen shows the message “an error occurred”, without specifying further details. Ser also attached screenshot. i already tried to...
Plan Premium Country Switzerland Device iPhone 7 Operating System iOS 12 My Question or Issue When i open spotify, the home screen shows the mes...
Newbie
4971 Views
12 replies
0 likes
PlanFree/PremiumCountry DeviceiPhone XS MaxOperating System(iOS 12 My Question or IssueIs anyone else facing this issue where if I connect my phone with a bluetooth speaker, and I’m listening to music on the app, after a while most of the app goes mo...
Plan Free/Premium Country Device iPhone XS Max Operating System (iOS 12 My Question or Issue Is anyone else facing this issue where if I connect my phone with a bluetooth spea...
Community Legend
1463 Views
1 replies
0 likes
PlanpremiumCountry CanadaDeviceiPhone 8Operating SystemiOS 11.4.1 My Question or IssueI have read other threads with the same problem but nothing is helping. I have restarted my phone and computer, uninstalled spotify on both devices and reinstalled,...
Plan premium Country Canada Device iPhone 8 Operating System iOS 11.4.1 My Question or Issue I have read other threads with the same problem but nothing is helping. I h...
Community Legend
493 Views
1 replies
0 likes
PlanPremiumCountry USDevice(iPhone X)Operating System(iOS X) My Question or IssueThe new Spotify UI update sticks the Repeat functionality in an ellipsis menu in the upper right hand corner. I use this functionality many times on a daily basis and ha...
Plan Premium Country US Device (iPhone X) Operating System (iOS X) My Question or Issue The new Spotify UI update sticks the Repeat functionality in an ellipsis menu in the upp...
Not applicable
1557 Views
5 replies
3 likes
I have updated my iPhone to the latest iOS 12 update and here's what came up: while listening to a song on Spotify, the song skips when these actions are done on the iPhone's default camera app: 1. When you open the app (anywhere, from the lockscreen...
I have updated my iPhone to the latest iOS 12 update and here's what came up: while listening to a song on Spotify, the song skips when these actions are done on the iPhone's default camera app: 1. W...
Community Legend
694 Views
1 replies
0 likes
When adding songs to the queue only the last one to be added (or the only one) appears as a blank space, it still plays but I can’t move it or remove it or do anything with it. I already tried restarting my phone and deleting and reinstalling the app...
When adding songs to the queue only the last one to be added (or the only one) appears as a blank space, it still plays but I can’t move it or remove it or do anything with it. I already tri...
Newbie
1375 Views
2 replies
0 likes
iPhone X, ios 12the iOS bottlm bar hides the categories names.see attached image
iPhone X, ios 12 the iOS bottlm bar hides the categories names. see attached image
Community Legend
667 Views
3 replies
0 likes
Hello! I’m a premium family account user. I’m on an iPhone X on iOS12 (though this issue was happening before I upgraded to iOS 12). My girlfriend and I have shared a private collaborative playlist for over a year now. It would always show me before,...
Hello! I’m a premium family account user. I’m on an iPhone X on iOS12 (though this issue was happening before I upgraded to iOS 12). My girlfriend and I have shared a private ...
Casual Listener
1103 Views
1 replies
0 likes
PlanPremiumCountryPolandDeviceiPhone 7Operating SystemiOS 12 My Question or IssueFor a week, such an error shows me. I tried to uninstall, clear the cache and nothing helps.
Plan Premium Country Poland Device iPhone 7 Operating System iOS 12 My Question or Issue For a week, such an error shows me. I tried to uninstall, clear the cache and nothing he...
Community Legend
569 Views
1 replies
0 likes
Plan: PremiumCountry: UK Device (iPhone X)Operating System (iOS 12) My Question or Issueapp takes about 10 secs to lauch. after the app is running for a while, when i try to pause a song (either from home screen or from the app itself) it is so slow ...
Plan: Premium Country: UK Device (iPhone X) Operating System (iOS 12) My Question or Issue app takes about 10 secs to lauch. after the app is running for a while, when ...
Community Legend
1254 Views
1 replies
1 likes
PlanPremiumCountryUS DeviceiPhone Xs MaxOperating SystemiOS 11 My Question or IssueSpotify removed the ability to go back to play previous songs in a playlist. Where the back button used to be is now a button that allows you to like or dislike the so...
Plan Premium Country US Device iPhone Xs Max Operating System iOS 11 My Question or Issue Spotify removed the ability to go back to play previous songs in a playlist. Where the...
Community Legend
2759 Views
1 replies
2 likes
PlanPremiumCountrySweden DeviceIphone 6SOperating SystemIOS 11 Hi! I have a problem with my playlists. They are pretty large (around 150-200 songs).The thing is that my playlists doesn't have all the songs that I added to them. About 20-30 songs disa...
Plan Premium Country Sweden Device Iphone 6S Operating System IOS 11 Hi! I have a problem with my playlists. They are pretty large (around 150-200 songs). The thing is...
Casual Listener
3658 Views
2 replies
1 likes
When using iPhone XS over Bluetooth, increasing lows even slightly will result in very distorted sound. Happens when using AAC and SBC codecs, on two different target devices. This doesn't happen when I am using the lightning port, nor did it happen ...
When using iPhone XS over Bluetooth, increasing lows even slightly will result in very distorted sound. Happens when using AAC and SBC codecs, on two different target devices. Thi...
Community Legend
706 Views
1 replies
0 likes
Good afternoon . After deteting the app on my iPad 2 I want to put it back on . When I try going into the apps store then going to updates and from there I tried to go into purchases and re install the app it won't re install . I've looked and the ve...
Good afternoon . After deteting the app on my iPad 2 I want to put it back on . When I try going into the apps store then going to updates and from there I tried to go into purchases and re in...
Community Legend
5117 Views
1 replies
3 likes
PlanPremiumCountry EnglandDeviceiPhone 7Operating SystemiOS 11 My Question or Issue When I queue a song the song doesn’t show up but it does still play in order, had this problem for a week or so now, wondering how to fix it.
Plan Premium Country England Device iPhone 7 Operating System iOS 11 My Question or Issue When I queue a song the song doesn’t show up but it does still play in order, ha...
Spotify Legend
2457 Views
10 replies
1 likes
Hey community. I need some help. Lately during my commute to my classes, at random times my Spotify will connect to a random PS4 or Desktop that I have 0 idea who they are. I’m not connected to WI-FI or is my Bluetooth on! Within those seconds, they ...
Hey community. I need some help. Lately during my commute to my classes, at random times my Spotify will connect to a random PS4 or Desktop that I have 0 idea who they are. I’m not connected ...
Community Legend
2150 Views
2 replies
0 likes
PlanPremium CountryUS DeviceiPhone 7 plusOperating SystemiOS 12 My Question or Issue I have a premium subscription, but I am unable to edit my radio stations by utilizing the like/dislike buttons. The only functionality I have is to skip songs, "hear...
Plan Premium Country US Device iPhone 7 plus Operating System iOS 12 My Question or Issue I have a premium subscription, but I am unable to edit my radio statio...
Spotify Legend
1114 Views
3 replies
0 likes
