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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408367 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279650 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178888 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountrySweden DeviceIphone 6SOperating SystemIOS 11 Hi! I have a problem with my playlists. They are pretty large (around 150-200 songs).The thing is that my playlists doesn't have all the songs that I added to them. About 20-30 songs disa...
Plan Premium Country Sweden Device Iphone 6S Operating System IOS 11 Hi! I have a problem with my playlists. They are pretty large (around 150-200 songs). The thing is...
Casual Listener
3598 Views
2 replies
1 likes
When using iPhone XS over Bluetooth, increasing lows even slightly will result in very distorted sound. Happens when using AAC and SBC codecs, on two different target devices. This doesn't happen when I am using the lightning port, nor did it happen ...
When using iPhone XS over Bluetooth, increasing lows even slightly will result in very distorted sound. Happens when using AAC and SBC codecs, on two different target devices. Thi...
Community Legend
686 Views
1 replies
0 likes
Good afternoon . After deteting the app on my iPad 2 I want to put it back on . When I try going into the apps store then going to updates and from there I tried to go into purchases and re install the app it won't re install . I've looked and the ve...
Good afternoon . After deteting the app on my iPad 2 I want to put it back on . When I try going into the apps store then going to updates and from there I tried to go into purchases and re in...
Community Legend
5072 Views
1 replies
3 likes
PlanPremiumCountry EnglandDeviceiPhone 7Operating SystemiOS 11 My Question or Issue When I queue a song the song doesn’t show up but it does still play in order, had this problem for a week or so now, wondering how to fix it.
Plan Premium Country England Device iPhone 7 Operating System iOS 11 My Question or Issue When I queue a song the song doesn’t show up but it does still play in order, ha...
Spotify Legend
2380 Views
10 replies
1 likes
Hey community. I need some help. Lately during my commute to my classes, at random times my Spotify will connect to a random PS4 or Desktop that I have 0 idea who they are. I’m not connected to WI-FI or is my Bluetooth on! Within those seconds, they ...
Hey community. I need some help. Lately during my commute to my classes, at random times my Spotify will connect to a random PS4 or Desktop that I have 0 idea who they are. I’m not connected ...
Community Legend
2007 Views
2 replies
0 likes
PlanPremium CountryUS DeviceiPhone 7 plusOperating SystemiOS 12 My Question or Issue I have a premium subscription, but I am unable to edit my radio stations by utilizing the like/dislike buttons. The only functionality I have is to skip songs, "hear...
Plan Premium Country US Device iPhone 7 plus Operating System iOS 12 My Question or Issue I have a premium subscription, but I am unable to edit my radio statio...
Spotify Legend
1077 Views
3 replies
0 likes
Earlier this week some of my songs wouldn't play, this morning none of them will. I've tried the standard methods such a deleting and renown loading but nothing will work.PlanFreeCountry USDeviceIPhone 7Operating SystemIOS 11 My Question or Issue
Earlier this week some of my songs wouldn't play, this morning none of them will. I've tried the standard methods such a deleting and renown loading but nothing will work. Plan Free Country  ...
Regular
873 Views
2 replies
0 likes
PlanPremiumAustralia DeviceiPhoneOperating System iOSHas anyone noticed sometimes a song has like static and stuttering in parts of it? I play it a few times and it always happens in the same spot. Then I close the app and reopen then it is ok? Frust...
Plan Premium Australia Device iPhone Operating System iOS Has anyone noticed sometimes a song has like static and stuttering in parts of it? I play it a few times and it always...
Regular
579 Views
2 replies
0 likes
I’m trying to download a couple of songs onto my playlist and I’ve been checking previous answers like make sure there’s data/memory on the phone, deleting the app and redownload it, switch between WiFi and mobile data even updating my phone to the l...
I’m trying to download a couple of songs onto my playlist and I’ve been checking previous answers like make sure there’s data/memory on the phone, deleting the app and redownload it, switch between W...
Regular
990 Views
2 replies
0 likes
PlanPremium Country Canada DeviceiPhone 6s Operating SystemiOS 11.4 Issue I’d play music for a while and nothing would go wrong. Suddenly, songs skip every 5-30 seconds and it’s horribly annoying. I’ve had this happen a number of times. I’ve updated,...
Plan Premium Country Canada Device iPhone 6s Operating System iOS 11.4 Issue I’d play music for a while and nothing would go wrong. Suddenly,...
Casual Listener
1334 Views
2 replies
0 likes
PlanPremiumCountry FranceDeviceiPad Mini A1432Operating SystemiOS 9.3.5 My Question or Issue Hi, I'm a french girl without any knowledge of apple's device --' So, here my problem :My mom give me her old iPad Mini (the first one) and I made a total re...
Plan Premium Country France Device iPad Mini A1432 Operating System iOS 9.3.5 My Question or Issue Hi, I'm a french girl without any knowledge of apple's device ...
Casual Listener
106442 Views
2 replies
3 likes
when i start to play first song in a playlist it stops once the song ends, and doesnt go to next track. even if i do shuffle play (whatever that button is called in english version ) it plays 1 random track and stops. how do i play a playlist on ios?...
when i start to play first song in a playlist it stops once the song ends, and doesnt go to next track. even if i do shuffle play (whatever that button is called in english version 🙂 ) it pl...
Community Legend
893 Views
1 replies
0 likes
if I’m listening to “my songs” and I open my queue and try to adjust the order to put the songs I want to listen to at the top it skips them and plays the original next song. PlanPremiumCountry USDeviceiPhone XOperating SystemIos 11 My Question or Is...
if I’m listening to “my songs” and I open my queue and try to adjust the order to put the songs I want to listen to at the top it skips them and plays the original next song. Plan Premium Co...
Casual Listener
928 Views
2 replies
0 likes
Hi, Can an official source please CONFIRM once and for all that the DATA SAVER feature is the following: 1) once set to ON, Spotify will ONLY stream at a Low rate of 24kbps when streaming over a Mobile/ Cellular data connection (this is automatic)2) ...
Hi, Can an official source please CONFIRM once and for all that the DATA SAVER feature is the following: 1) once set to ON, Spotify will ONLY stream at a Low rate of 24kbps wh...
Community Legend
32251 Views
2 replies
8 likes
PlanPremiumCountry DeviceiPhone 6Operating SystemiOS 10
Plan Premium Country Device iPhone 6 Operating System iOS 10
Community Legend
540 Views
1 replies
0 likes
Plan - Free, attempting to upgrade to premium Country - AustraliaDevice - IphoneOperating System - iOS 11 My Question or Issue I’m currently travelling overseas, my free subscription constraints no longer allow me to access Spotify through the app. I...
Plan - Free, attempting to upgrade to premium Country - Australia Device - Iphone Operating System - iOS 11 My Question or Issue I’m currently travelling ...
Community Legend
901 Views
1 replies
0 likes
After the recent Spotify update that changed the whole set up of viewing songs (which sucks so much tbh) I cant find any artist curated playlists without manually looking up the names. Is there a way to find the playlists on the artists’ page or some...
After the recent Spotify update that changed the whole set up of viewing songs (which sucks so much tbh) I cant find any artist curated playlists without manually looking up the names. Is there a way...
Gig Goer
1137 Views
1 replies
0 likes
My Question or IssueI can't share a playlist to Instagram Stories, it keeps showing an alert that says "Try again later" (pic attached). I tried for several days and keeps saying the same.I already uninstall/install Spotify, and also have the later v...
My Question or Issue I can't share a playlist to Instagram Stories, it keeps showing an alert that says "Try again later" (pic attached). I tried for several days and keeps saying the same. I alrea...
Spotify Legend
1323 Views
1 replies
0 likes
PlanPremiumDevice(iPhone 6)Operating System(iOS 11) My Question or Issue Why is there not a simple button to enable car mode so it can be used however people would like? Why is this such a difficult feature to use? How do I use it when hooked up via ...
Plan Premium Device (iPhone 6) Operating System (iOS 11) My Question or Issue Why is there not a simple button to enable car mode so it can be used however people would like? Why...
Spotify Legend
8527 Views
2 replies
13 likes
I have a collaborative playlist which sometimes when i open it, it shows 2 green songs highlighted in green.1 is the song i'm listening to, is the other one something the other person on the collaborative playlist is listening to?
I have a collaborative playlist which sometimes when i open it, it shows 2 green songs highlighted in green. 1 is the song i'm listening to, is the other one something the other person on th...
Spotify Legend
1264 Views
1 replies
0 likes
