Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29858 Views

40 replies

9 likes

  • 29858 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94424 Views

115 replies

12 likes

Other
  • 94424 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

970 Views

0 replies

0 likes

iOS
  • 970 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293580 Views

60 replies

15 likes

  • 293580 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123615 Views

19 replies

38 likes

  • 123615 Views
  • 19 replies
  • 38 likes

Superuser Contribution deleting albums that come with "albums" in "your library"

when i remove an album using my desktp pc it is mnot reflected when i go to my iphone 6s - they remain removed when i use my iphone6s

Casual Listener

when i remove an album using my desktp pc it is mnot reflected when i go to my iphone 6s  - they remain removed when i use my iphone6s

Jemi

Spotify Legend

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
  • 0 likes

Spotify won’t play podcasts

I am unable to play or download podcasts on my device. When I click the podcast to play it comes up on the playbar, but it doesn’t stream. If I try to download the podcast, the progress wheel spins as if it’s downloading, but it won’t download. PlanP...

Newbie

I am unable to play or download podcasts on my device. When I click the podcast to play it comes up on the playbar, but it doesn’t stream. If I try to download the podcast, the progress wheel spins a...

124556127

Newbie

18403 Views

2 replies

11 likes

  • 18403 Views
  • 2 replies
  • 11 likes

Superuser Contribution Spotify breaks my Bluetooth audio connection to car kit

PlanPremiumCountry AustraliaDevice(iPhone 8Operating System(iOS 11/12 My Question or IssueSpotify says it is playing on another device and then stops audio out via Bluetooth to the car. The Bluetooth connection remains and I can skip songs via the ca...

Casual Listener

  Plan Premium Country  Australia Device (iPhone 8 Operating System (iOS 11/12   My Question or Issue Spotify says it is playing on another device and then stops audio out v...

Jemi

Spotify Legend

2432 Views

2 replies

0 likes

  • 2432 Views
  • 2 replies
  • 0 likes

Superuser Contribution problem with songs

PlanFreeCountry FranceDevicelenovoOperating SystemWindows 10 My Question or Issue I have a problem with some songs, in fact they are wrong. For example, I have the live version in Ellen Degeneres show of goosebumps : Travis Scott. Anyone can help me ...

Casual Listener

Plan Free Country  France Device lenovo Operating System Windows 10   My Question or Issue  I have a problem with some songs, in fact they are wrong. For example, I have the ...

Jemi

Spotify Legend

877 Views

3 replies

0 likes

  • 877 Views
  • 3 replies
  • 0 likes

Superuser Contribution Autoplay won't stop even when turned off

Premium, USA, iphone 7, latest OS. Also on a Windows 10 PC, also on an iMac. This has been an issue for months now. I have always had autoplay turned off in my account. I've checked the settings on every platform I use it on. I only listen to albums,...

Gig Goer

Premium, USA, iphone 7, latest OS. Also on a Windows 10 PC, also on an iMac.   This has been an issue for months now. I have always had autoplay turned off in my account. I've checked the sett...

Jemi

Spotify Legend

9880 Views

3 replies

21 likes

  • 9880 Views
  • 3 replies
  • 21 likes

Superuser Contribution Not all recently added songs in a playlist showing on web player and desktop app

I mainly listen to music on the iphone app. There i listen to some playlists i follow. On the web player and on the desktop player, the playlist content is different/the playlists don't always contain the most recently added songs. But it's not a rul...

Regular

I mainly listen to music on the iphone app. There i listen to some playlists i follow. On the web player and on the desktop player, the playlist content is different/the playlists don't always contai...

Jemi

Spotify Legend

2317 Views

1 replies

0 likes

playlist content
songs not showing
  • 2317 Views
  • 1 replies
  • 0 likes

Superuser Contribution Corrupted piece of music

PlanPremiumCountryMexico DeviceiPhone 5s and 8Operating SystemiOS 12 My Question or Issue Since I upgraded both of my devices this piece (https://open.spotify.com/track/7Fg29ArClctZi7CkKbd0od?si=zWhcDyCUSaCQ-KIkMfoyVQ) sounds like the file has been c...

Newbie

Plan Premium Country Mexico  Device iPhone 5s and 8 Operating System iOS 12   My Question or Issue  Since I upgraded both of my devices this piece (https://open.spotify.com/t...

Jemi

Spotify Legend

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't Sync Mac Local Files to my iPhone

PlanPremiumCountryAustralia DeviceMacBook Air, iPhone 6Operating SystemMacOS High Sierra and iOS 11 My Question or Issue I have some local files in iTunes on my Mac in Playlists in Spotify and they first weren't appearing on my iPhone, but then I ena...

Casual Listener

Plan Premium Country Australia   Device MacBook Air, iPhone 6 Operating System MacOS High Sierra and iOS 11   My Question or Issue  I have some local files in iTunes on my M...

Jemi

Spotify Legend

648 Views

1 replies

0 likes

  • 648 Views
  • 1 replies
  • 0 likes

Solved!! Daily Mixes disappeared

Plan: PremiumCountry: FinlandDevice: iPhone 6Operating System: iOS 12Daily mixes disappeared. The menu item is there, but no lists - applies to both iOS and web player. Have tried logging out and back in, as well as uninstalling and reinstalling iOS ...

Regular

Plan: Premium Country: Finland Device: iPhone 6 Operating System: iOS 12 Daily mixes disappeared. The menu item is there, but no lists - applies to both iOS and web player. ...

Loxer

Community Legend

2505 Views

5 replies

0 likes

  • 2505 Views
  • 5 replies
  • 0 likes

Superuser Contribution iPhone won't sync/download local files

I don't know if this was the right place to post this question, but I am having issues with getting local files from my pc to sync and download to my iPhone. I did all the steps required to get it to download. And I've gotten it to the point where th...

Casual Listener

  I don't know if this was the right place to post this question, but I am having issues with getting local files from my pc to sync and download to my iPhone. I did all the steps required to g...

Dylan99

Casual Listener

1336 Views

4 replies

0 likes

  • 1336 Views
  • 4 replies
  • 0 likes

Fix shifting songs around on mobile (and desktop) version Custom playlists

PlanPremium - FamilyCountry USADeviceiPhone 7 & DesktopOperating SystemiOS 12 & Windows 10My Question or Issue I can't move songs around quickly on mobile and pc and it is terribly frustrating when I try moving a song on mobile and my finger slips of...

Music Fan

  Plan Premium - Family Country  USA Device iPhone 7 & Desktop Operating System iOS 12 & Windows 10 My Question or Issue  I can't move songs around quickly on mobile ...

FBaroni

Music Fan

726 Views

3 replies

0 likes

  • 726 Views
  • 3 replies
  • 0 likes

Solved!! Problem with Redmi Note 4 in iOS

Hello. I have a premium family account in the U.S.. When my iPhone was recently updated to the newest iOS 12.0, my Spotify stopped working properly in my car. There is a device shown as "Redmi Note 4" and it keep stopping playing in my car and trying...

Casual Listener

Hello. I have a premium family account in the U.S.. When my iPhone was recently updated to the newest iOS 12.0, my Spotify stopped working properly in my car. There is a device shown as "Redmi Note 4...

andrewerman

Casual Listener

1148 Views

2 replies

0 likes

  • 1148 Views
  • 2 replies
  • 0 likes

Issues downloading podcasts

Premium subscriberCountry: Canada DeviceIphone xsOperating System(iOS 12 My Question or Issue My Spotify will now not download podcasts to my device. It will download songs, just not podcasts. I’ve tried restarting my device and reinstalling the app ...

Casual Listener

  Premium subscriber Country: Canada   Device Iphone xs Operating System (iOS 12   My Question or Issue   My Spotify will now not download podcasts to my device. It wil...

bimmerboy85

Casual Listener

34517 Views

2 replies

8 likes

  • 34517 Views
  • 2 replies
  • 8 likes

Can’t change order of songs in queue

PlanPremiumCountry EnglandDeviceiPhone 6sOperating SystemiOS 11.4.1 My Question or IssueWhen I shuffle a playlist I change the order that the songs play in and the first one plays but the rest just play in the order the songs were in before. I’ve tri...

Newbie

Plan Premium Country  England Device iPhone 6s Operating System iOS 11.4.1   My Question or Issue When I shuffle a playlist I change the order that the songs play in and the first...

Loxer

Community Legend

1770 Views

1 replies

1 likes

queue
  • 1770 Views
  • 1 replies
  • 1 likes

Apple watch series 3

My Question Is it possible to use spotify on apple wacth without cell phone with it?example during running.Obviously having previously loaded the playlists. PlanPremiumCountryItaly Device(Apple watch series 3, iphone 7plus)Operating System(wacthos 4,...

Newbie

   My Question  Is it possible to use spotify on apple wacth without cell phone with it? example during running. Obviously having previously loaded the playlists.  Plan Prem...

Loxer

Community Legend

1069 Views

1 replies

0 likes

  • 1069 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleted tracks still play

I have searched the forums here and have not come up with a satisfactory answer to this question. Tunes I have deleted from my playlist continue to play. I’ve double checked my playlist and they have been deleted. The only responses I’ve seen on the ...

Music Fan

 I have searched the forums here and have not come up with a satisfactory answer to this question. Tunes I have deleted from my playlist continue to play. I’ve double checked my playlist and the...

Katerina

Spotify Legend

2736 Views

3 replies

0 likes

  • 2736 Views
  • 3 replies
  • 0 likes

Cannot rearrange songs to play next on shuffled playlists.

My Question or Issue - Can’t rearrange songs that are scheduled to play next.PlanPremiumCountryUSADevice(iPhone X)Operating System(iOS X) My Question or IssueSpotify won’t let me rearrange songs that are in the “Up Next: Playlist” area. Typically, be...

Newbie

My Question or Issue   - Can’t rearrange songs that are scheduled to play next. Plan Premium Country USA Device (iPhone X) Operating System (iOS X)   My Question or Issue Spotif...

Loxer

Community Legend

1196 Views

1 replies

0 likes

broke
bug
queue
  • 1196 Views
  • 1 replies
  • 0 likes

Solved!! Literally no notifications

PlanPremium - FamilyCountry GermanyDeviceiPhone 7Operating SystemiOS 11 My Question or Issue Hi allI'm reeiving literally no notifications from Spotify. All options are activated in IOS Menu and also in account settings both for push and email. The o...

Casual Listener

  Plan Premium - Family Country  Germany Device iPhone 7 Operating System iOS 11   My Question or Issue   Hi all I'm reeiving literally no notifications from Spotify....

gurkenflipper

Casual Listener

1137 Views

2 replies

0 likes

  • 1137 Views
  • 2 replies
  • 0 likes

Need help! Says continue listening on another device on my family account.

Whenever I open my Spotify app it will start playing whatever my moms playing on her iPhone and says You are listening on _____’s iPhone you can hit continue or listen on your iPhone. Either way I’m forced to listen to it and it shows all her stuff. ...

Newbie

Whenever I open my Spotify app it will start playing whatever my moms playing on her iPhone and says You are listening on _____’s iPhone you can hit continue or listen on your iPhone. Either way I’m ...

Loxer

Community Legend

1116 Views

1 replies

0 likes

  • 1116 Views
  • 1 replies
  • 0 likes