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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246479 Views

27 replies

5 likes

  • 246479 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131640 Views

119 replies

13 likes

Other
  • 131640 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3338 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309929 Views

62 replies

16 likes

  • 309929 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133585 Views

19 replies

38 likes

  • 133585 Views
  • 19 replies
  • 38 likes

Listening to Spotify through the USB Cable in Car

I recently switch from Apple Music to Spotify. When I try to charge my iPhone and play music via the USB connection / cable, no music play. The iphone is playin the music, but there is no sound on the iPhone or through the car audio. This process wor...

Casual Listener

I recently switch from Apple Music to Spotify.  When I try to charge my iPhone and play music via the USB connection / cable, no music play.  The iphone is playin the music, but t...

ReneBernier

Casual Listener

2392 Views

2 replies

0 likes

Car
usb
  • 2392 Views
  • 2 replies
  • 0 likes

Editing Queue

PlanPremiumCountry AUiPhone 8Operating System(iOS 12.0.1) My Question or Issue So I like to queue a lot of songs before I sleep, but then usually want to move around the order of songs because I like them in a specific order. Every time I drag a song...

Newbie

  Plan Premium Country  AU iPhone 8 Operating System (iOS 12.0.1)   My Question or Issue  So I like to queue a lot of songs before I sleep, but then usually want to move...

Loxer

Community Legend

769 Views

1 replies

1 likes

  • 769 Views
  • 1 replies
  • 1 likes

Song skipping itself

I have an IPhone 6s and ever since I added the Falsettos song Please Come to Our House / Jason’s Therapy to my playlist it skips itself after playing for about five seconds or refuses to play (it starts out paused and even if I push play it won’t do ...

Casual Listener

I have an IPhone 6s and ever since I added the Falsettos song Please Come to Our House / Jason’s Therapy to my playlist it skips itself after playing for about five seconds or refuses to play (it sta...

Loxer

Community Legend

862 Views

1 replies

0 likes

  • 862 Views
  • 1 replies
  • 0 likes

Local files not syncing to iOS for unavailable but existing songs on Spotify

I've recently reorganized my playlists and found that my local files for albums that are registered on Spotify, but are unavailable (greyed out), do not sync to my iPhone. Usually I do not add the local files directly to the playlists. Instead I add ...

Regular

I've recently reorganized my playlists and found that my local files for albums that are registered on Spotify, but are unavailable (greyed out), do not sync to my iPhone. Usually I do not add t...

robbie0228

Regular

959 Views

2 replies

0 likes

  • 959 Views
  • 2 replies
  • 0 likes

My songs are gone!!?

PlanFree/PremiumCountry USA Device iPhone XOperating SystemiOS My Question or IssueMy songs are gone in your new update I want them back. You got rid of the my songs category I want it back please!

Newbie

Plan Free/Premium Country USA    Device iPhone X Operating System iOS    My Question or Issue My songs are gone in your new update I want them back. You got rid of the my...

rainkidrani

Gig Goer

962 Views

2 replies

0 likes

  • 962 Views
  • 2 replies
  • 0 likes

My Spotify keeps freezing

PlanPremium family planCountry United StatesDeviceIphone 6s plusOperating SystemIOS My Question or issueThe app keeps freezing whenever I open it. I tried re downloading it several times but it still freezes. Is there anything I could do to stop this...

Newbie

Plan Premium family plan Country  United States Device Iphone 6s plus Operating System IOS   My Question or issue The app keeps freezing whenever I open it. I tried re downloading...

rainkidrani

Gig Goer

2617 Views

2 replies

0 likes

  • 2617 Views
  • 2 replies
  • 0 likes

App has mind of its own

I have an iPhone X that I just bought in July. It is on the newest ios. I deleted and redownloaded the Spotify app. It constantly pauses, skips, fast forwards or just doesn’t play. Whatever it wants. It was only when I was walking for about a week......

Newbie

I have an iPhone X that I just bought in July. It is on the newest ios. I deleted and redownloaded the Spotify app. It constantly pauses, skips, fast forwards or just doesn’t play. Whatever it wants....

rainkidrani

Gig Goer

1859 Views

2 replies

0 likes

  • 1859 Views
  • 2 replies
  • 0 likes

Spotify keeps pausing and playing sporadically

PlanPremium DeviceiPhone 7 Operating SystemiOS 11 My Question or IssueI’ve had this issue before where I’d be listening to an album and the music pauses all of a sudden. I only use Spotify with headphones. The app starts playing and pausing the song ...

Casual Listener

Plan Premium   Device iPhone 7   Operating System iOS 11   My Question or Issue I’ve had this issue before where I’d be listening to an album and the music pauses all of a su...

rainkidrani

Gig Goer

17467 Views

6 replies

0 likes

  • 17467 Views
  • 6 replies
  • 0 likes

Spotify playlists not updating

PlanFreeCountry USADeviceiPhone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify playlists such as New Releases, Hot Country, etc are not updating. The cover picture and preview info does but when you go to play t...

Newbie

  Plan Free Country  USA Device iPhone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Spotify playlists such as New Releases, H...

rainkidrani

Gig Goer

1441 Views

1 replies

0 likes

  • 1441 Views
  • 1 replies
  • 0 likes

Discover Weekly not updating

PlanFree/PremiumCountryAustraliaDeviceiPhone 8Operating System(OS 10 My Question or IssueMy Discover Weekly playlist hasn't updated for several weeks now. I've tried to unfollow/re-follow. Logged out of my phone and desktop and logged back in. But st...

Newbie

Plan Free/Premium Country Australia Device iPhone 8 Operating System (OS 10   My Question or Issue My Discover Weekly playlist hasn't updated for several weeks now. I've tried to unfol...

rainkidrani

Gig Goer

1155 Views

2 replies

0 likes

  • 1155 Views
  • 2 replies
  • 0 likes

iPhone 8 Spotify connection in smart car! Help!!

Wondering if anyone could help? When I connect my iPhone 8 via Bluetooth or via usb in my smart car, the music stops after every track and doesn’t play through ? Very annoying and I have to keep pressing play numerous times on my device for it to pla...

Newbie

Wondering if anyone could help? When I connect my iPhone 8 via Bluetooth or via usb in my smart car, the music stops after every track and doesn’t play through ? Very annoying and I have to keep pres...

rainkidrani

Gig Goer

1358 Views

2 replies

0 likes

  • 1358 Views
  • 2 replies
  • 0 likes

Terible Mobile app design

Guys ... who made it ? bunch of Indian teens for couple of bucks ? ? I mean - whole interface on mobile is made by people who never used it That's the only reason i could think of when im using it ... For example ... - when in the listing ..and playi...

Regular

Guys ... who made it ? bunch of Indian teens for couple of bucks ? ? I mean - whole interface on mobile is made by people who never used it That's the only reason i could think of when im using it .....

Loxer

Community Legend

773 Views

1 replies

0 likes

  • 773 Views
  • 1 replies
  • 0 likes

application does not start iPhone 5s

PlanFreeDevice(iPhone 5s)Operating System(iOS 12) My Question or IssueWhen I try to open the app on my phone, the icon lights up for a couple of seconds and throws it on the home screen. When I reinstall the app the first time I enter the app is norm...

Casual Listener

Plan Free Device (iPhone 5s) Operating System (iOS 12)   My Question or Issue When I try to open the app on my phone, the icon lights up for a couple of seconds and throws it on the home...

Loxer

Community Legend

2243 Views

7 replies

0 likes

  • 2243 Views
  • 7 replies
  • 0 likes

Music with videos not available on my location should not stop my music from playing

PlanPremiumCountry PortugalDeviceiPhone 6SOperating SystemiOS 11 My Question or Issue Whenever I'm playing music from Spotify playlists, and I believe it would happen on personal too, everytime that a music has a video that it is not available on my ...

Casual Listener

Plan Premium Country  Portugal Device iPhone 6S Operating System iOS 11   My Question or Issue  Whenever I'm playing music from Spotify playlists, and I believe it would happ...

Loxer

Community Legend

1077 Views

1 replies

0 likes

IOS 11
Mobile
Music video
  • 1077 Views
  • 1 replies
  • 0 likes

iPhone can't find music, iMac does.

Strange problem. I created a play list on my iPhone some days ago.Yesterday, I played the list via my Sonos app and some songs were grayed out.When I looked in my Spotfy iPhone app, those songs are gone.And when i try to find those songs again with t...

Newbie

Strange problem.   I created a play list on my iPhone some days ago. Yesterday, I played the list via my Sonos app and some songs were grayed out. When I looked in my Spotfy iPhone app, thos...

Loxer

Community Legend

763 Views

1 replies

0 likes

  • 763 Views
  • 1 replies
  • 0 likes

Very weird screen layout, app doesn't work anymore?

PlanPremiumCountry United StatesDeviceiPhone 6SOperating SystemiOS 12 Everytime I open spotify on my iphone, the buttons are all at the top of the screen and I can click on them, but I cant play any music through my phone. If i want to listen to spot...

Newbie

Plan Premium Country  United States Device iPhone 6S Operating System iOS 12   Everytime I open spotify on my iphone, the buttons are all at the top of the screen and I can click o...

Loxer

Community Legend

1072 Views

2 replies

0 likes

  • 1072 Views
  • 2 replies
  • 0 likes

Spotify Offline and I can't Login

PlanPremiumCountryUSA Device(iPhone 7)Operating System(iOS 12.0.1) My Question or IssueSpotify was offline and wouldn't connect even though I had internet connection on my phone. I logged off and tried to log in again (I am logged in through facebook...

Newbie

Plan Premium Country USA  Device (iPhone 7) Operating System (iOS 12.0.1)   My Question or Issue Spotify was offline and wouldn't connect even though I had internet connection on ...

Loxer

Community Legend

830 Views

1 replies

0 likes

  • 830 Views
  • 1 replies
  • 0 likes

Superuser Contribution Constant need to redownload songs

Can someone please help!! I constantly need to redownload all my saved songs on the Spotify app!! It is driving me insane!All I want to do is listen to music whilst offline as Spotify has already used a lot of my data and it won't let mennevaide once...

Casual Listener

Can someone please help!! I constantly need to redownload all my saved songs on the Spotify app!! It is driving me insane! All I want to do is listen to music whilst offline as Spotify has already u...

Daisy

Spotify Legend

975 Views

1 replies

0 likes

  • 975 Views
  • 1 replies
  • 0 likes

Songs don’t stay hearted or liked

I have an iPhone 8 Plus with the newest os and I’m a premium member in the US. For some reason songs don’t stay “hearted” or liked in the radios or daily mixes when I tap out of the app and come back in and the recent songs I’ve liked don’t stay in m...

Casual Listener

I have an iPhone 8 Plus with the newest os and I’m a premium member in the US. For some reason songs don’t stay “hearted” or liked in the radios or daily mixes when I tap out of the app and come back...

Kimicocoa

Casual Listener

649 Views

2 replies

0 likes

  • 649 Views
  • 2 replies
  • 0 likes

Spotify Queue Not Working Correctly

Spotify PremiumUnited States of America iPhone 6s PlusiOS 12 For about a month and a half now, my Spotify queue has been working incorrectly. I have uninstalled it, updated the app, updated my phone to iOS 12, yet nothing works. I can move one song a...

Casual Listener

Spotify Premium United States of America   iPhone 6s Plus iOS 12      For about a month and a half now, my Spotify queue has been working incorrectly. I have uninstalled it...

Loxer

Community Legend

8090 Views

5 replies

4 likes

  • 8090 Views
  • 5 replies
  • 4 likes