Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237667 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118859 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447316 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305523 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUnited States of AmericaDevice(iPhone Operating System(iOS 11.2.6) My Question or Issue Every hour or so while listening to spotify, it will stop playing the music. Then when I click play it wont play. So now I have to completely cl...
Plan Premium Country United States of America Device (iPhone 😎 Operating System (iOS 11.2.6) My Question or Issue Every hour or so while listening to spotify, it will stop pla...
Spotify Star
1508 Views
5 replies
1 likes
PlanPremium Device(iPhone SE)Operating System(iOS 10, My Question or Issue Hi, The repeat option has disappeared from the screen, replaced by a tick or + symbol. Any ideas? Clare
Plan Premium Device (iPhone SE) Operating System (iOS 10, My Question or Issue Hi, The repeat option has disappeared from the screen, repla...
Community Legend
957 Views
1 replies
0 likes
PlanPremiumCountry USDeviceiPhone 6Operating SystemiOS 12 My Question or IssueSpotfiy voice isnt showing up in the app. I have never seen the voice button nor a voice enable dialogue. My app is up to date. Ive seen other people with it and I would lo...
Plan Premium Country US Device iPhone 6 Operating System iOS 12 My Question or Issue Spotfiy voice isnt showing up in the app. I have never seen the voice button nor a voice en...
Community Legend
5343 Views
3 replies
5 likes
IOS 11.4, most recent spotify update, premium account. Listen.... i have tried EVERYTHING. I tap the app, logo shows for about 5 seconds and crashes back to my home screen. I’ve rebooted my phone 4 times, I’ve uninstalled and reinstalled at least 20 ...
IOS 11.4, most recent spotify update, premium account. Listen.... i have tried EVERYTHING. I tap the app, logo shows for about 5 seconds and crashes back to my home screen. I’ve rebooted my ph...
Casual Listener
1189 Views
6 replies
0 likes
I’ve requestested to enter in spotify beta testing just 2 months ago. Actually i’ve changed phone and i can’t install the beta anymore.As you can see in the screenshot PlanPremiumCountryItaly DeviceiPhone 7 PlusOperating System(iOS 10, Android Oreo, ...
I’ve requestested to enter in spotify beta testing just 2 months ago. Actually i’ve changed phone and i can’t install the beta anymore. As you can see in the screenshot Plan Premium C...
Community Legend
1632 Views
1 replies
0 likes
PlanPremiumCountry USA So I recently upgraded to spotify premium after not having it for a long time. When on my iPhone I had a playlist that I used to just dump all of the songs I wanted to listen to. Since without premium you can only shuffle play ...
Plan Premium Country USA So I recently upgraded to spotify premium after not having it for a long time. When on my iPhone I had a playlist that I used to just dump all of the songs ...
Community Legend
1601 Views
5 replies
0 likes
https://www.google.com/url?q=http://community.spotify.com/t5/user/viewprofilepage/user-id/99177&sa=D&ust=1536137591114000&usg=AFQjCNFXLyjp_SrW3HqRYzwtjE9QGe0sAg
https://www.google.com/url?q=http://community.spotify.com/t5/user/viewprofilepage/user-id/99177&sa=D&ust=1536137591114000&usg=AFQjCNFXLyjp_SrW3HqRYzwtjE9QGe0sAg
Community Legend
1222 Views
1 replies
0 likes
Plan(Family) PremiumCountryUSADeviceiPhone 5SEOperating SystemiOS 11.4.1 My Spotify no longer works with my Bluetooth speakers in my vehicle. I have restarted my phone, uninstalled & reinstalled the Spotify app, and I have tried to play other media t...
Plan (Family) Premium Country USA Device iPhone 5SE Operating System iOS 11.4.1 My Spotify no longer works with my Bluetooth speakers in my vehicle. I have restarted my phone, un...
Composer
913 Views
1 replies
0 likes
PlanPremiumCountryUSA Device(Phone 8+Operating SystemiOS 11.4.1 My Question or IssueI have wireless Apple Earpod replicas and they appear as two different bluetooth devices (one for left channel and one for right channel). I can only play audio throu...
Plan Premium Country USA Device (Phone 8+ Operating System iOS 11.4.1 My Question or Issue I have wireless Apple Earpod replicas and they appear as two different bluetooth de...
Community Legend
4221 Views
3 replies
0 likes
PlanPremiumCountryAustralia Device(iPhone 6, Windows 10 PC) Operating System(iOS 11.4, Windows 10) My Question or Issue 10592 Post Views and Growing - still NO SERVICE.I've also attempted contact with forum moderator with no reply. I have made a few ...
Plan Premium Country Australia Device (iPhone 6, Windows 10 PC) Operating System (iOS 11.4, Windows 10) My Question or Issue 10592 Post Views and Growing - s...
Spotify Legend
5387 Views
11 replies
3 likes
PlanPremiumCountry DeviceiPhone 8Operating SystemiOS 10 My Question or Issue Puedo ver los artistas escuchados recientemente de algunos amigos, pero de otros no. Ellos tampoco pueden ver los artistas que yo he escuchado recientemente, a pesar de tene...
Plan Premium Country Device iPhone 8 Operating System iOS 10 My Question or Issue Puedo ver los artistas escuchados recientemente de algunos amigos, pero de otros no. El...
Spotify Legend
2985 Views
8 replies
1 likes
PlanPremiumCountry GermanyDeviceiPhone 7Operating SystemiOS 11 My Question or Issue Thousands of posts to this issue here since 6 years - no suggested solution works! PLEASE can someone from Spotify look after that issue? It is quite annoying!!! Don'...
Plan Premium Country Germany Device iPhone 7 Operating System iOS 11 My Question or Issue Thousands of posts to this issue here since 6 years - no suggested solution work...
Spotify Legend
888 Views
1 replies
0 likes
PlanPremiumCountryUnited States - CADevice(iPhone 6S+)Operating System(iOS 11.4.1) My Question or Issue My spotify is frequently skipping, like a scratched CD. I now pop my ear buds out when it goes quiet for 1-2 seconds, because I know the 5-10 seco...
Plan Premium Country United States - CA Device (iPhone 6S+) Operating System (iOS 11.4.1) My Question or Issue My spotify is frequently skipping, like a scratched CD. I...
Spotify Legend
1710 Views
2 replies
2 likes
PlanFreeCountry AmericaDeviceiPhone 6sOperating SystemiOS 11 My Question or Issue If I like a specific album, do all the songs from that album automatically go to my favorite songs, or do I have to manually like all the songs separately to have them ...
Plan Free Country America Device iPhone 6s Operating System iOS 11 My Question or Issue If I like a specific album, do all the songs from that album automatically go to m...
Community Legend
457 Views
1 replies
0 likes
Hi, since some weeks my Spotify app on my iPhone 8 freezes randomly during the navigation between albums,!mixes, or playlists. No specific action done, only random freezes with the screen you can find attached.Already tried reinstalling, clearing cac...
Hi, since some weeks my Spotify app on my iPhone 8 freezes randomly during the navigation between albums,!mixes, or playlists. No specific action done, only random freezes with the screen you can fin...
Community Legend
835 Views
3 replies
0 likes
I also have an old iPod Touch with ios 6 so same question for that.
I also have an old iPod Touch with ios 6 so same question for that.
Community Legend
12715 Views
5 replies
1 likes
When I ask Google Assistant to play an album by an artist or even just "Play some Kings of Leon" it will open Spotify at the correct page then just sit there an do nothing. Plan - PremiumCountry - UK Device - iPhone X with Bose Quiet Comfort 2Operati...
When I ask Google Assistant to play an album by an artist or even just "Play some Kings of Leon" it will open Spotify at the correct page then just sit there an do nothing. &...
Regular
1113 Views
2 replies
0 likes
My husband and I have a Family premium plan. Sometimes he finds great songs that I want to save. Is there a way to view his likes and favorites? PremiumMacbook Air OS 10.13.6Spotify 1.0.88.353.g15c26ea1
My husband and I have a Family premium plan. Sometimes he finds great songs that I want to save. Is there a way to view his likes and favorites? Premium Macbook Air OS 10.13.6 Spoti...
Composer
3576 Views
1 replies
0 likes
Hello I’m having trouble allowing Spotify access to my microphone I am on the iPhone 8+, I’m running IOS 11.3.1, and the app is on the newest version, I am not getting the pop up to allow it access, also it doesn’t come up in the microphone settings ...
Hello I’m having trouble allowing Spotify access to my microphone I am on the iPhone 8+, I’m running IOS 11.3.1, and the app is on the newest version, I am not getting the pop up to allow...
Community Legend
1750 Views
1 replies
0 likes
PlanPremiumCountryJP iPhone 6s Operating SystemiOS 10 My Question or Issue Recently album art was moved to a full screen presentation. From that presentation there is no way to get to the lyrics that used to be visible behind the album art on each so...
Plan Premium Country JP iPhone 6s Operating System iOS 10 My Question or Issue Recently album art was moved to a full screen presentation. From that presentati...
Community Legend
792 Views
1 replies
0 likes
