Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37228 Views

41 replies

10 likes

  • 37228 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102772 Views

115 replies

12 likes

Other
  • 102772 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1312 Views

0 replies

0 likes

iOS
  • 1312 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299200 Views

61 replies

16 likes

  • 299200 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125885 Views

19 replies

38 likes

  • 125885 Views
  • 19 replies
  • 38 likes

Solved!! Multiple Spotify Premium Ending Bugs

PlanFree, (Premium ended about 3 hours ago)Country U.SA.DeviceiPad (Idk which kind)Operating SystemiOS 10 My Question or Issue I experienced multiple bugs when my Spotify Premium 3 month trial ended.I am currently listening to Spotify and before my P...

Casual Listener

Plan Free, (Premium ended about 3 hours ago) Country  U.SA. Device iPad (Idk which kind) Operating System iOS 10   My Question or Issue  I experienced multiple bugs when my S...

Loxer

Community Legend

1372 Views

3 replies

0 likes

  • 1372 Views
  • 3 replies
  • 0 likes

Playlist new format

The format totally changed. I can't get to my normal site. It has my playlist name but no songs in it.I'm using a iPhone 7

Newbie

   The format totally changed. I can't get to my normal site. It has my playlist name but no songs in it. I'm  using a iPhone 7

Loxer

Community Legend

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes

Storage bar

iOS 10 My Question or Issue what does the blue bar mean ? What does the blue bar stand for ?

Newbie

  iOS 10   My Question or Issue what does the blue bar mean ?   What does the blue bar stand for ?  

Loxer

Community Legend

2363 Views

1 replies

0 likes

Other
  • 2363 Views
  • 1 replies
  • 0 likes

Spotify still uses data while ofline

Hi so I have the iPhone 6s and Spotify never did this before but recently in the last week it started using data for my playlist I’ve downloaded offline. I specifically have gone to settings to turn off cellular data for the Spotify app and everythin...

Newbie

Hi so I have the iPhone 6s and Spotify never did this before but recently in the last week it started using data for my playlist I’ve downloaded offline. I specifically have gone to settings to turn ...

Loxer

Community Legend

2495 Views

1 replies

0 likes

Data usage.
Help
iphone
Spotify
Usage
  • 2495 Views
  • 1 replies
  • 0 likes

ios missing spotify search feature

Premium StudentUnited States iphone 7 - ios 11.4.1 - Spotify Version 8.4.67 Hi my name is Cody, I have been a spotify premium user for several months now and I’m the only person I know who doesn’t have the new spotify search feature. When I go to set...

Newbie

Premium Student United States   iphone 7 - ios 11.4.1 - Spotify Version 8.4.67   Hi my name is Cody, I have been a spotify premium user for several months now and I’m the only person I...

Loxer

Community Legend

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

This survey

I found a link to a surveymonkey survey that says if you fill it out, you’ll get free Premium REDACTED. It seems pretty legit, but I’m still skeptical on it. Does anyone know if it is legit, or where it came from? I recently got an ad on Spotify abou...

Visitor

I found a link to a surveymonkey survey that says if you fill it out, you’ll get free Premium REDACTED. It seems pretty legit, but I’m still skeptical on it. Does anyone know if it is ...

Billy-J

Spotify Star

2330 Views

3 replies

0 likes

survey
  • 2330 Views
  • 3 replies
  • 0 likes

I can't find the queue in update 8.4.67

PlanPremiumCountry DeviceiPhoneOperating SystemiOS11 My Question or Issue I recently just updated to Spotify 8.4.67 and I can't find the queue when I'm listening to music, in case if I want to see what I'm playing next. I attached a picture of the is...

Newbie

Plan Premium Country   Device iPhone Operating System iOS11   My Question or Issue   I recently just updated to Spotify 8.4.67 and I can't find the queue when I'm listening ...

Loxer

Community Legend

820 Views

1 replies

0 likes

  • 820 Views
  • 1 replies
  • 0 likes

Can’t delete anything from the recently played

PlanFreeCountryArgentinaDevice(iPhone 6S)Operating System(iOS 10) My Question or Issue Since the last mobile visual update (some months ago) I can’t delete stuff from my Recently Played / Home tab. I used that function a lot, since there’s a lot of m...

Casual Listener

Plan Free Country Argentina Device (iPhone 6S) Operating System (iOS 10)   My Question or Issue  Since the last mobile visual update (some months ago) I can’t delete stuff from my...

Loxer

Community Legend

1659 Views

1 replies

2 likes

Home
Homepage
Mobile
  • 1659 Views
  • 1 replies
  • 2 likes

Music jumps like scratched CD

Can anyone help? When I play song on my spotify app for iOS (newest version of App on Iphone SE), the songs jump a few seconds ahead all the time and it sound like a scrathced cd. THis problem just started two days ago. Never experienced it before.Pl...

Newbie

Can anyone help?  When I play song on my spotify app for iOS (newest version of App on Iphone SE), the songs jump a few seconds ahead all the time and it sound like a scrathced cd. THis problem...

Loxer

Community Legend

1095 Views

1 replies

0 likes

  • 1095 Views
  • 1 replies
  • 0 likes

how do you play a single album on an ipad?

on my mac app i can find the album, enter the list of songs, and press play. when it finishes nothing more happens. this sounds like the most basic functionality, but can't figure out how to do the same on the ipad. there's a huge 'shuffle play' butt...

Casual Listener

on my mac app i can find the album, enter the list of songs, and press play. when it finishes nothing more happens.   this sounds like the most basic functionality, but can't figure out how to...

Loxer

Community Legend

630 Views

1 replies

0 likes

  • 630 Views
  • 1 replies
  • 0 likes

Can’t see folders on mobile

PlanFreeCountryArgentinaDevice(iPhone 6S)Operating System(iOS 10) My Question or Issue I can’t see playlists’ folders on mobile app. All playlists that should be inside a folder are scattered around the playlists list instead. I supposed there would ...

Casual Listener

Plan Free Country Argentina Device (iPhone 6S) Operating System (iOS 10)   My Question or Issue  I can’t see playlists’ folders on mobile app. All playlists that should be inside...

Loxer

Community Legend

1211 Views

1 replies

1 likes

Mobile
  • 1211 Views
  • 1 replies
  • 1 likes

Syncing Local File playlist from Mac to iPhone?

Plan: PremiumCountry: UKDevices: Macbook Air early 2015 Sierra, iPhone 7+ iOS 11.3 I'm trying to sync an album I own as a local file on my Mac, on to my iPhone 7+.The instructions to do this suggest I need to create a playlist with these local files ...

Visitor

Plan: Premium Country: UK Devices: Macbook Air early 2015 Sierra, iPhone 7+ iOS 11.3     I'm trying to sync an album I own as a local file on my Mac, on to my iPhone 7+. The inst...

Loxer

Community Legend

2180 Views

1 replies

0 likes

  • 2180 Views
  • 1 replies
  • 0 likes

Solved!! Problem with Playlists

I have Spotify on both my MacBook Pro (running High Sierra 10.13.6), and my iPhone 5s (running iOS 11.4). I have one playlist on my laptop that has about 40 songs, but on my iPhone the playlist says it has 40 songs, but when I tap into it, it only ha...

Regular

  I have Spotify on both my MacBook Pro (running High Sierra 10.13.6), and my iPhone 5s (running iOS 11.4). I have one playlist on my laptop that has about 40 songs, but on my iPhone the playli...

Nico

Community Legend

2340 Views

10 replies

0 likes

  • 2340 Views
  • 10 replies
  • 0 likes

Song Title and Album Cover Not displaying on lock screen

PlanPremiumCountry Device(iPhone 6s)Operating System(iOS 11.4.1) My Question or Issue When I am playing music from Spotify it has stopped displaying the song and album cover on the lock screen, and will not allow me to pause/play music from the lock ...

Newbie

  Plan Premium Country   Device (iPhone 6s) Operating System (iOS 11.4.1)   My Question or Issue  When I am playing music from Spotify it has stopped displaying the son...

user-removed

Not applicable

1008 Views

1 replies

0 likes

  • 1008 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs Suddenly Unavailable

PlanPremiumCountry CanadaDeviceiPhone 8Operating SystemiOS 10 My Question or Issue I just noticed that a bunch of songs are suddenly unavailable for me (some I was listening to super recently). I find it hard to believe that they're all unavailable b...

Newbie

Plan Premium Country  Canada Device iPhone 8 Operating System iOS 10   My Question or Issue  I just noticed that a bunch of songs are suddenly unavailable for me (some I was ...

SergioDavid

Roadie

1148 Views

1 replies

1 likes

  • 1148 Views
  • 1 replies
  • 1 likes

I cannot download spotify in my iphone4s. It requires IOS 10.

I'm currently using iphone 4s with IOS 9.3.5 (max update). When i go to app store I cannot download the app because it requires IOS 10. What to do?

Newbie

I'm currently using iphone 4s with IOS 9.3.5 (max update). When i go to app store I cannot download the app because it requires IOS 10. What to do?

Billy-J

Spotify Star

6617 Views

1 replies

0 likes

  • 6617 Views
  • 1 replies
  • 0 likes

Solved!! Save to your library and add to favorites?

PlanPremiumCountry GermanyDeviceiPhone 6s, DesktopOperating SystemiOS 11.3.4, Windows 10 My Question or IssueI'm confused pretty much, last week I got an update which replaced the "Save to your library" button aka the + with a heart button, but not e...

Casual Listener

  Plan Premium Country  Germany Device iPhone 6s, Desktop Operating System iOS 11.3.4, Windows 10   My Question or Issue I'm confused pretty much, last week I got an update ...

Loxer

Community Legend

6151 Views

1 replies

0 likes

  • 6151 Views
  • 1 replies
  • 0 likes

trouble to change to Sonos speakers

I often have trouble choosing some of my Sonos speakerswhen I connect to new device/sound source in my Spotify app.I have Spotify PremiumThey are gray-colored. See attached picture.This problem I never have via my Ipad orMacbook. If it's gray in my I...

Casual Listener

I often have trouble choosing some of my Sonos speakers when I connect to new device/sound source in my Spotify app. I have Spotify Premium They are gray-colored. See attached picture. This probl...

martin_a

Casual Listener

1540 Views

4 replies

0 likes

  • 1540 Views
  • 4 replies
  • 0 likes

Solved!! Iphone artist profiles

Hi Guy's, I'm having a problem with my Artist search on Spotify today, whenever I search and try and click on the profile the screen is just going black. I've tried reinstalling but it's still not working. Is anyone else having this issue? Cheers, Jo...

Community Legend

Hi Guy's,   I'm having a problem with my Artist search on Spotify today, whenever I search and try and click on the profile the screen is just going black.   I've tried reinstalling but...

Loxer

Community Legend

875 Views

1 replies

0 likes

  • 875 Views
  • 1 replies
  • 0 likes

Make secret not showing up

I did make the playlist, so it should be showing up. I haven’t used Spotify in a year, what’s the current method for making secret playlists?

Casual Listener

  I did make the playlist, so it should be showing up. I haven’t used Spotify in a year, what’s the current method for making secret playlists?

Loxer

Community Legend

1105 Views

1 replies

0 likes

  • 1105 Views
  • 1 replies
  • 0 likes