What's up with this new Home screen?
Whats up with the new home screen being random playlist? Its really bad, can I change it back?
-
-
- Roadie
- 56721 Views
- 989 replies
- 363 likes
-
iOS
- 56721 Views
- 989 replies
- 363 likes
Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
FAQs
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Ongoing Issues
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Forum Posts
Lyrics not showing
Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...
-
-
- Not applicable
- 397264 Views
- 879 replies
- 326 likes
- 397264 Views
- 879 replies
- 326 likes
Downloading music on Apple Watch
Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...
-
-
- Spotify Legend
- 78528 Views
- 124 replies
- 32 likes
- 78528 Views
- 124 replies
- 32 likes
Solved!! I have a different interface compared to my friends
Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...
-
-
- Casual Listener
- 17929 Views
- 8 replies
- 0 likes
- 17929 Views
- 8 replies
- 0 likes
Is not appearing my next song, neither playing now
Since that I made a download on my iPhone 8 Plus my next and actual song is not showing to me, so I cannot see what is the next song. I already update and reinstalled, but nothing changes. Below you can see the Screenshot of my problem.
- Since that I made a download on my iPhone 8 Plus my next and actual song is not showing to me, so I cannot see what is the next song. I already update and reinstalled, but nothing changes. Below you ...
-
- 211 Views
- 0 replies
- 1 likes
- 211 Views
- 0 replies
- 1 likes
Why isn't there a simple "DOWNLOADS" folder on Spotify?
I used to be able to see a folder (?) listing of all the albums/songs I had downloaded on my phone but that no longer exists? Now I have to go searching through albums/songs and look for the green indicator? Why oh why can't they just be in one place...
- I used to be able to see a folder (?) listing of all the albums/songs I had downloaded on my phone but that no longer exists? Now I have to go searching through albums/songs and look for the gr...
-
-
- Regular
- 427 Views
- 4 replies
- 0 likes
- 427 Views
- 4 replies
- 0 likes
iPhone App malfunction
Hi all,About a week ago the Spotify app made me login every time I opened the app, it never used to do that. Once I was in, all of my downloads that I was able to listen to offline were no longer download (this happened on my IPad as well). I message...
- Hi all, About a week ago the Spotify app made me login every time I opened the app, it never used to do that. Once I was in, all of my downloads that I was able to listen to offline were no lo...
-
-
- Newbie
- 385 Views
- 1 replies
- 0 likes
- 385 Views
- 1 replies
- 0 likes
Playing music
When I go to play music with the new 8.4.43.908 update and I go to turn off my phone woke I would and put it in my pocket when my phone hits its 10 second mark it locks and I now can’t play music like I use to
- When I go to play music with the new 8.4.43.908 update and I go to turn off my phone woke I would and put it in my pocket when my phone hits its 10 second mark it locks and I now can’t play music lik...
-
- 213 Views
- 0 replies
- 0 likes
- 213 Views
- 0 replies
- 0 likes
Downloaded Playlists Disapear
Have had a premium account for a little over two years. Currently running on an iPhone 7 with IOS 11.2.6 (latest release). I can download playlists and play them offline, but about every two weeks they disapear. Checking the library all the playlists...
- Have had a premium account for a little over two years. Currently running on an iPhone 7 with IOS 11.2.6 (latest release). I can download playlists and play them offline, but about every two weeks th...
-
- 275 Views
- 0 replies
- 0 likes
- 275 Views
- 0 replies
- 0 likes
Solved!! Missing volume control in iOS - way to long
Spotify community, in relation to the Apple's iOS music app and various other players the is a very long way to go bevore you get to the volume control. Certainly the iOS device has hardware buttons but for the daily it takes just to long or is in my...
- Spotify community, in relation to the Apple's iOS music app and various other players the is a very long way to go bevore you get to the volume control. Certainly the iOS device has hardware butt...
-
-
- Newbie
- 11852 Views
- 13 replies
- 1 likes
- 11852 Views
- 13 replies
- 1 likes
Superuser Contribution Download button missing
Hi,I have Spotify Premium on an Iphone and I have activated the download function.However, when I select an artist in my library, the download butto is missing.Thanks for your help
- Hi, I have Spotify Premium on an Iphone and I have activated the download function. However, when I select an artist in my library, the download butto is missing. Thanks for your help
-
-
- Casual Listener
- 2228 Views
- 7 replies
- 1 likes
- 2228 Views
- 7 replies
- 1 likes
Unplayable Songs (Local Files) Not Downloading on iPhone Playlist
Hi All, I have a playlist of about 1,200 songs on my Macbook Pro. About 300-400 of the songs on the playlist are "local files". When I play the playlist on my laptop, they all available and play fine. I am trying to sync this playlist with my new iPh...
- Hi All, I have a playlist of about 1,200 songs on my Macbook Pro. About 300-400 of the songs on the playlist are "local files". When I play the playlist on my laptop, they all available and ...
-
-
- Casual Listener
- 527 Views
- 1 replies
- 0 likes
- 527 Views
- 1 replies
- 0 likes
I'm trying to find this weird music video
It a really cool creative music video and this girls are rolling pencils on desks and the main singer has like a short green wig on at one point...
- It a really cool creative music video and this girls are rolling pencils on desks and the main singer has like a short green wig on at one point...
-
- 274 Views
- 0 replies
- 0 likes
- 274 Views
- 0 replies
- 0 likes
FB Messenger sharing issue
So I keep getting this error “Not possible to share for an unknown reason. Try again at another time” whenever I try to share a song from the Spotify into a friend’s inbox via messenger app. What’s going on?
- So I keep getting this error “Not possible to share for an unknown reason. Try again at another time” whenever I try to share a song from the Spotify into a friend’s inbox via messenger app. What’s g...
-
-
- Newbie
- 702 Views
- 1 replies
- 0 likes
- 702 Views
- 1 replies
- 0 likes
Spotify automatically starts playing thru Bluetooth in my truck even when the app is closed
Just recently spotify starts automatically playing when my phone hooks up to the Bluetooth in my truck. Even when the app is closed on my phone. I am using an iPhone 6+ and I need to stop this or I will delete the app!
- Just recently spotify starts automatically playing when my phone hooks up to the Bluetooth in my truck. Even when the app is closed on my phone. I am using an iPhone 6+ and I need to stop this or I w...
-
-
- Newbie
- 49307 Views
- 5 replies
- 9 likes
- 49307 Views
- 5 replies
- 9 likes
How can I view a history?
Can I view some kind o history on Spotify? I want to know the day that I saved and downloaded some albums, and I can’t remember it... so, is there a way to view the dates of my activities? Thank you!
- Can I view some kind o history on Spotify? I want to know the day that I saved and downloaded some albums, and I can’t remember it... so, is there a way to view the dates of my activities? T...
-
-
- Regular
- 385 Views
- 1 replies
- 0 likes
- 385 Views
- 1 replies
- 0 likes
Superuser Contribution spotify keeps skipping on iphone 6
Spotify is constantly skipping on my iphone, it plays about 2 seconds of a song then skips to the next song in a playlist. If I try to pause the song it just skips on to the next one and resumes playing for 2 seconds, then on to the next song.I pay f...
- Spotify is constantly skipping on my iphone, it plays about 2 seconds of a song then skips to the next song in a playlist. If I try to pause the song it just skips on to the next one and resumes play...
-
-
- Casual Listener
- 14827 Views
- 11 replies
- 4 likes
-
iphone6Premiumskipping
- 14827 Views
- 11 replies
- 4 likes
Spotify doesn't find internet connection after switching network from wifi to mobile
Dear all,since some days (maybe last update?) I have the problem that when I leave my home (Wifi) and go into my car and connect my iPhone with CarPlay (or only bluetooth... doesn't matter) Spotify shows "Spotify offline". But I have good LTE signal ...
- Dear all, since some days (maybe last update?) I have the problem that when I leave my home (Wifi) and go into my car and connect my iPhone with CarPlay (or only bluetooth... doesn't matter) Spotify...
-
- 393 Views
- 0 replies
- 0 likes
- 393 Views
- 0 replies
- 0 likes
I dont have one music
Hello. Friday MHD ft Ninho have post a music. my friends have it on Spotify but not me! what to do ?
- Hello. Friday MHD ft Ninho have post a music. my friends have it on Spotify but not me! what to do ?
-
- 212 Views
- 0 replies
- 0 likes
- 212 Views
- 0 replies
- 0 likes
play music on Instagram stories
Hi, why has spotify stopped playing music in the background on instagram stories?
- Hi, why has spotify stopped playing music in the background on instagram stories?
-
- 1584 Views
- 0 replies
- 0 likes
- 1584 Views
- 0 replies
- 0 likes
Problem on default volume level when using spotify connect on iOS devices with Naim Uniti Star
Hi I am using spotify connect on my iOS devices to communicate with Naim Uniti Star. I found that the volume level would be set as over 70% despite the volume level set at whatever level. I was stocked by the extremely loud sound volume and it really...
- Hi I am using spotify connect on my iOS devices to communicate with Naim Uniti Star. I found that the volume level would be set as over 70% despite the volume level set at whatev...
-
-
- Casual Listener
- 1059 Views
- 5 replies
- 0 likes
- 1059 Views
- 5 replies
- 0 likes
Llocal files on computer not appearing on my iPhone
I am trying to listen to local filesthrough spotify on my iPhone, but it won't let me. Googling says I should so long as I have a premium account, which I do.
- I am trying to listen to local filesthrough spotify on my iPhone, but it won't let me. Googling says I should so long as I have a premium account, which I do.
-
- 244 Views
- 0 replies
- 0 likes
- 244 Views
- 0 replies
- 0 likes
Solved!! IMOVIE and SPOTIFY
Hello everybody, does anyone know how can I add to a iMovie creation a song taken from Spotify? I have a full account on Spotify, so I can download songs for offline use. Thank you. Fabrizio
- Hello everybody, does anyone know how can I add to a iMovie creation a song taken from Spotify? I have a full account on Spotify, so I can download songs for offline use. Thank you. Fabrizio
-
-
- Newbie
- 126042 Views
- 6 replies
- 1 likes
- 126042 Views
- 6 replies
- 1 likes
Not Downloading
I've been waiting for songs to download for half an hour and not one has downloaded, it's just saying Downloading... Waiting to download. I have set it to normal download quality and my wifi connection and download speed are easily sufficient since i...
- I've been waiting for songs to download for half an hour and not one has downloaded, it's just saying Downloading... Waiting to download. I have set it to normal download quality and my wifi connecti...
-
-
- Casual Listener
- 342 Views
- 1 replies
- 0 likes
- 342 Views
- 1 replies
- 0 likes