Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
246449 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
131600 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
456196 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
309915 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryFrance Device(iPhone 4S) Hello All,I try to use my old Iphone 4S for my daughter.I have subscribed a familly accountI have installed the App to the device and logged in with the account of my daughterWhen I launch spotify I can see ...
Plan Premium Country France Device (iPhone 4S) Hello All, I try to use my old Iphone 4S for my daughter. I have subscribed a familly account I have installed the App to...
Gig Goer
1365 Views
4 replies
0 likes
PlanFreeCountryChina with VPNDeviceiPhone XOperating SystemiOS 12 My Question or IssueHello I have no problem using Spotify on both iPad and MacBook. However, when I tried to log in my account on my iPhone, I never succeed. If I tried to continue wit...
Plan Free Country China with VPN Device iPhone X Operating System iOS 12 My Question or Issue Hello I have no problem using Spotify on both iPad and MacBook. However,...
Community Legend
514 Views
1 replies
0 likes
Is there a way to add albums to your playlists? It would be easier than individually adding songs. When I click on the three dots by the album that option is not available. I only have three options there: like, view artist, or share. AccountFreeCoun...
Is there a way to add albums to your playlists? It would be easier than individually adding songs. When I click on the three dots by the album that option is not available. I only have three options ...
Community Legend
1193 Views
1 replies
0 likes
PlanPremiumCountry Hong Kong DeviceiPhone 8 My Question or Issue I was trying to download songs off my Spotify premium but there isn’t an option for it. I can save it to a playlist but I can’t seem to download them ?
Plan Premium Country Hong Kong Device iPhone 8 My Question or Issue I was trying to download songs off my Spotify premium but there isn’t an option for it. I can save...
Community Legend
545 Views
1 replies
0 likes
Plan:PremiumCountry:CanadaDevice:iPhone 6s+Operating System:iOS 11.4.1 My Question or Issue: Since updating to Spotify version 8.4.70 I appear to have lost the ability to edit a playlist while it plays in random - move or delete songs - unless they h...
Plan:Premium Country:Canada Device:iPhone 6s+ Operating System:iOS 11.4.1 My Question or Issue: Since updating to Spotify version 8.4.70 I appear to have lost the ability to edit...
Community Legend
827 Views
1 replies
0 likes
Hi, i’m quite new to Spotify, I have an album in my library with quite a few acoustic tracks on it. How do I delete those acoustic tracks and sync over to my other devices (iPhone/iPad/ Sky Q box) thanks PlanPremiumCountryUK DeviceiPhone 8 PlusOperat...
Hi, i’m quite new to Spotify, I have an album in my library with quite a few acoustic tracks on it. How do I delete those acoustic tracks and sync over to my other devices (iPhone/iP...
Community Legend
1036 Views
5 replies
0 likes
PlanPremiumDeviceiPhone 7Operating SystemiOS 11 My Question or IssueI can't figure out why Like & Dislike buttons not always show up in the iOS app Discover Weekly/Release Radar playlists, while they are always visible on desktop. In one screenshot t...
Plan Premium Device iPhone 7 Operating System iOS 11 My Question or Issue I can't figure out why Like & Dislike buttons not always show up in the iOS app Discover Weekly/Release Ra...
Community Legend
2129 Views
7 replies
0 likes
So when the popup asking if I want 30 minutes of ad-free music shows up, i tap on the “watch video” button but instead of giving me the video it acts like i skipped the video entirely then doesn’t give me 30 seconds of ad-free music. This has been ha...
So when the popup asking if I want 30 minutes of ad-free music shows up, i tap on the “watch video” button but instead of giving me the video it acts like i skipped the video entirely then doesn’t gi...
Community Legend
2741 Views
3 replies
1 likes
im having touble deleting downloaded music from spotify off my iphone. there are a few older threads about this, but the app has since change to only clear the cache through the storage tab. any advice? thanks
im having touble deleting downloaded music from spotify off my iphone. there are a few older threads about this, but the app has since change to only clear the cache through the stora...
Community Legend
25008 Views
3 replies
0 likes
PlanPremiumCountry Germany DeviceiPhone 8Operating System11.4.1 iOS My Question or Issue i often hear Radio and click on the "heart" - Icon to add a Song to the library/favorite-song playlist. But the list does not refresh. Yesterday i marked some Ne...
Plan Premium Country Germany Device iPhone 8 Operating System 11.4.1 iOS My Question or Issue i often hear Radio and click on the "heart" - Icon to add a Song...
Community Legend
691 Views
1 replies
0 likes
DeviceiPad 2Operating System(iOS 9) My Question or Issue Hi there, My work has given me an old iPad. Teaching budgets not being what they should be, the device is actually older than the students in my class! (It's an old iPad 2). I want to download ...
Device iPad 2 Operating System (iOS 9) My Question or Issue Hi there, My work has given me an old iPad. Teaching budgets not being what they should be, the device is actua...
Community Legend
4237 Views
3 replies
0 likes
Was downloading my girlfriends playlist and saw that i was only downloading about 680 out of about 730 songs. One of my friends had the same thing happen to him when downloading one of my playlist. It is not a major problem, i am just wondering why i...
Was downloading my girlfriends playlist and saw that i was only downloading about 680 out of about 730 songs. One of my friends had the same thing happen to him when downloading one of my playlist. I...
Community Legend
576 Views
1 replies
0 likes
hi, i’ve Added an album to my library, and if I want to play the entire album but miss/skip one song from playing but not delete the song from my library.How do I do this? thanksPlanPremiumCountryUK Device(iPhone 8 Plus(iOS 11.4.1) My Question or Iss...
hi, i’ve Added an album to my library, and if I want to play the entire album but miss/skip one song from playing but not delete the song from my library.How do I do this? thanks...
Community Legend
1008 Views
1 replies
0 likes
My Question or IssueAs of yesterday, Connect is not working. None of my devices can mirror each other or play thru exterior speakers.
My Question or Issue As of yesterday, Connect is not working. None of my devices can mirror each other or play thru exterior speakers.
Spotify Legend
667 Views
1 replies
0 likes
My Question or IssueI have a Pionner AVH-X7800BT audio head unit in my car that comes with Spotify App Control®. I used to play Spotify directly from the head unit selecting Spotify as source. Since last update, I cannot longer manage my Spotify from...
My Question or Issue I have a Pionner AVH-X7800BT audio head unit in my car that comes with Spotify App Control®. I used to play Spotify directly from the head unit selecting Spotify...
Spotify Legend
3537 Views
3 replies
1 likes
I’m an artist and I was told some good advice that community.Spotify.com is a good way to be more active with other artists and people that love music as much as you do But I’m having trouble messaging people or even doing things like this I’m still ...
I’m an artist and I was told some good advice that community.Spotify.com is a good way to be more active with other artists and people that love music as much as you do But I’m having trouble messagi...
Community Legend
755 Views
3 replies
0 likes
The specific band is sum 41, none of there songs will play no matter what I’ve tried. Restart phone, reinstall app, no updates available. This only happens when I log into my profile On any iOS device, it works fine on my Xbox, the songs still appear...
The specific band is sum 41, none of there songs will play no matter what I’ve tried. Restart phone, reinstall app, no updates available. This only happens when I log into my profile On any iOS devic...
Spotify Legend
38760 Views
15 replies
5 likes
PlanPremium (Family)CountryEngland Device(iPhone 7 Plus)Operating System(iOS 11.00) My Question or Issue I’m having issues with the bass and volume when playing music on Spotify in my car. When I am listening to my music, when vocals are sung/spoken ...
Plan Premium (Family) Country England Device (iPhone 7 Plus) Operating System (iOS 11.00) My Question or Issue I’m having issues with the bass and volume when playing...
Spotify Legend
855 Views
1 replies
0 likes
PlanFreeCountry DeviceiPhone 6sOperating System My Question or Issue With the new update I can’t filter my playlists by newest songs added.
Plan Free Country Device iPhone 6s Operating System My Question or Issue With the new update I can’t filter my playlists by newest songs added.
Spotify Legend
874 Views
1 replies
0 likes
PlanPremiumCountry FranceDevice(iPad)Operating System(iOS 10)Spotify read all my song from all my playlist randomly.How can I do when I choose a playlist , spotify launch only the song from this playlist. regards Tom
Plan Premium Country France Device (iPad) Operating System (iOS 10) Spotify read all my song from all my playlist randomly. How can I do when I choose a playlist , spotify la...
Community Legend
499 Views
1 replies
0 likes
