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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30715 Views

40 replies

9 likes

  • 30715 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95441 Views

115 replies

12 likes

Other
  • 95441 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293865 Views

60 replies

15 likes

  • 293865 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123777 Views

19 replies

38 likes

  • 123777 Views
  • 19 replies
  • 38 likes

Solved!! Save to your library and add to favorites?

PlanPremiumCountry GermanyDeviceiPhone 6s, DesktopOperating SystemiOS 11.3.4, Windows 10 My Question or IssueI'm confused pretty much, last week I got an update which replaced the "Save to your library" button aka the + with a heart button, but not e...

Casual Listener

  Plan Premium Country  Germany Device iPhone 6s, Desktop Operating System iOS 11.3.4, Windows 10   My Question or Issue I'm confused pretty much, last week I got an update ...

Loxer

Community Legend

6134 Views

1 replies

0 likes

  • 6134 Views
  • 1 replies
  • 0 likes

trouble to change to Sonos speakers

I often have trouble choosing some of my Sonos speakerswhen I connect to new device/sound source in my Spotify app.I have Spotify PremiumThey are gray-colored. See attached picture.This problem I never have via my Ipad orMacbook. If it's gray in my I...

Casual Listener

I often have trouble choosing some of my Sonos speakers when I connect to new device/sound source in my Spotify app. I have Spotify Premium They are gray-colored. See attached picture. This probl...

martin_a

Casual Listener

1519 Views

4 replies

0 likes

  • 1519 Views
  • 4 replies
  • 0 likes

Solved!! Iphone artist profiles

Hi Guy's, I'm having a problem with my Artist search on Spotify today, whenever I search and try and click on the profile the screen is just going black. I've tried reinstalling but it's still not working. Is anyone else having this issue? Cheers, Jo...

Community Legend

Hi Guy's,   I'm having a problem with my Artist search on Spotify today, whenever I search and try and click on the profile the screen is just going black.   I've tried reinstalling but...

Loxer

Community Legend

864 Views

1 replies

0 likes

  • 864 Views
  • 1 replies
  • 0 likes

Make secret not showing up

I did make the playlist, so it should be showing up. I haven’t used Spotify in a year, what’s the current method for making secret playlists?

Casual Listener

  I did make the playlist, so it should be showing up. I haven’t used Spotify in a year, what’s the current method for making secret playlists?

Loxer

Community Legend

1094 Views

1 replies

0 likes

  • 1094 Views
  • 1 replies
  • 0 likes

Slow download on IPhone 8

Unbelievably slow good connection new Spotify app and not able to download 100 songs on 24 hours any ideas to help? Tks Jiri

Newbie

Unbelievably slow good connection new Spotify app and not able to download 100 songs on 24 hours any ideas to help? Tks Jiri

Loxer

Community Legend

1180 Views

1 replies

0 likes

  • 1180 Views
  • 1 replies
  • 0 likes

ios sync devices

PlanFree/PremiumCountry UKDeviceipad 10.5Operating SystemiOS 11 My Question or Issue i favourited a song. it appears on my pc and phone but it doesn't appear on my ipad only if i add a song i don't want. the song want ishttps://open.spotify.com/track...

Regular

Plan Free/Premium Country  UK Device ipad 10.5 Operating System iOS 11   My Question or Issue  i favourited a song. it appears on my pc and phone but it doesn't appear on my ...

Gorgaroth

Regular

1519 Views

11 replies

0 likes

  • 1519 Views
  • 11 replies
  • 0 likes

Limited numer of chromecast devices listed in the app

PlanPremiumCountrySWEDEN Device(iPhone Operating System(iOS 10) My Question or Issue Since a couple of months, the Spotify app does no longer list al my Chromecast devices in my WiFi home network. I have approximately 15 devices (icluding groups) but...

Casual Listener

Plan Premium Country SWEDEN   Device (iPhone 😎 Operating System (iOS 10)   My Question or Issue  Since a couple of months, the Spotify app does no longer list al my Chromec...

AussieRo

Roadie

4619 Views

19 replies

4 likes

  • 4619 Views
  • 19 replies
  • 4 likes

iOS app crashes when connected to a specific Wi-Fi.

PlanPremiumCountrySouth KoreaDeviceiPad AirOperating SystemiOS 11 My Question or IssueI'm using the Spotify app on my XPS 15, MacBook Pro 2012, Samsung Galaxy 7. Recently, I install the Spotify on my iPad Air. But it crashes after logging in. I reins...

Visitor

Plan Premium Country South Korea Device iPad Air Operating System iOS 11   My Question or Issue I'm using the Spotify app on my XPS 15, MacBook Pro 2012, Samsung Galaxy 7.  Recen...

user-removed

Not applicable

1328 Views

2 replies

0 likes

  • 1328 Views
  • 2 replies
  • 0 likes

Bug: IOS Chromecast device list truncated

Tried posting this here: https://community.spotify.com/t5/Closed-Ideas/iOS-Other-Bug-IOS-Chromecast-device-list-truncated/idi-p/4495222 Thread was almost immediately closed rather than considered, with directions to post it in "Other Issues" which no...

Regular

Tried posting this here:   https://community.spotify.com/t5/Closed-Ideas/iOS-Other-Bug-IOS-Chromecast-device-list-truncated/idi-p/4495222   Thread was almost immediately closed rather t...

Bollatta

Regular

13262 Views

73 replies

10 likes

Chrome cast
IOS 11
  • 13262 Views
  • 73 replies
  • 10 likes

Superuser Contribution Spotify "hors connexion" Iphone

Bonjour, Depuis un mois impossible de me connecter à Spotify sur mon Iphone 5. Je ne peux même pas rentrer mes identifiants, le message "connexion impossible" s'affiche constament, bien que je sois connectée à internet. Comment faire? J'ai téléchargé...

Newbie

Bonjour,   Depuis un mois impossible de me connecter à Spotify sur mon Iphone 5. Je ne peux même pas rentrer mes identifiants, le message "connexion impossible" s'affiche constament, bien que ...

SergioDavid

Roadie

1156 Views

1 replies

0 likes

  • 1156 Views
  • 1 replies
  • 0 likes

chromecast audio groups confusion

Hello, Running iOS 11.3.1 and recently reinstalled Spotify to try to resolve this with no luck. Until recently I would see all my chromecast audio devices listed, as well as a couple groups I had created, whenever I tried to cast using spotify connec...

Newbie

Hello,   Running iOS 11.3.1 and recently reinstalled Spotify to try to resolve this with no luck.   Until recently I would see all my chromecast audio devices listed, as well as a coupl...

capstan

Music Fan

7871 Views

22 replies

12 likes

  • 7871 Views
  • 22 replies
  • 12 likes

Spotify in off-line mode

PlanPremiumCountry UKDevice iPhoneXOperating System(iOS 10, Android Oreo, Windows 10,etc.) ioS !!.4>1My Question or Issue Spotify says offline when the phone is connceted to work WiFi; OK on 4G and home wifi; other colleagues do not have the issue so...

Casual Listener

Plan Premium Country  UK Device iPhoneX Operating System (iOS 10, Android Oreo, Windows 10,etc.)  ioS !!.4>1 My Question or Issue  Spotify says offline when the phone ...

vipulpatel1965

Casual Listener

1142 Views

4 replies

0 likes

  • 1142 Views
  • 4 replies
  • 0 likes

Stops playing at the end of every song

Every song I play stops with 2 seconds left. When I hit play nothing happens. Only thing to do is hit next in order to keep playing music. I have searched this but every fix I’ve tried has not helped. I have made sure my gapless play back is on and m...

Newbie

  Every song I play stops with 2 seconds left. When I hit play nothing happens. Only thing to do is hit next in order to keep playing music. I have searched this but every fix I’ve tried has no...

Loxer

Community Legend

1791 Views

1 replies

1 likes

  • 1791 Views
  • 1 replies
  • 1 likes

Choppy audio con Iphone SE with downloaded music

When I listen to downloaded music, it gets choppy when the phone is locked. It´s random, not always happend, but it´s very annoying.... I downloaded a lot of music to not deppend on cellular data... PlanPremiumCountry Argentina DeviceIphone SE 128GBO...

Casual Listener

When I listen to downloaded music, it gets choppy when the phone is locked. It´s random, not always happend, but it´s very annoying.... I downloaded a lot of music to not deppend on cellular data...&...

Billy-J

Spotify Star

1257 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Chromecast groups - individual chromecast devices not appearing

fyNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry AustraliaDeviceiPhone x My Question or Issue I have 5 Chromecast devices and two groups. When I put any of the ...

Casual Listener

fyNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country  Australia Device iPhone x     My...

AussieRo

Roadie

5964 Views

23 replies

3 likes

  • 5964 Views
  • 23 replies
  • 3 likes

Spotify uses data when on wifi

PlanPremiumCountrythe netherlands Device(iPhone 6Operating System(iOS My Question or Issue Spotify uses (a lot of) data when connected to wifi. This is a very old problem and still not fixed. I often exceed my data plan because of this issue. sure, i...

Regular

Plan Premium Country the netherlands   Device (iPhone 6 Operating System (iOS   My Question or Issue  Spotify uses (a lot of) data when connected to wifi. This is a ver...

lukasr1

Regular

4560 Views

8 replies

1 likes

  • 4560 Views
  • 8 replies
  • 1 likes

Solved!! Audio cuts out - digital choppiness

PlanPremiumCountry Australia Device(iPhone 6+Operating System(Latest iOS - as always) My Question or Issueaudio starts to lag and gets choppy - sounds like ones and zeros breaking down. Similar to a CD skipping. Basically my songs are interrelated as...

Casual Listener

Plan Premium Country Australia    Device (iPhone 6+ Operating System (Latest iOS - as always)   My Question or Issue audio starts to lag and gets choppy - sounds like ones an...

Ryanx0r

Composer

16294 Views

5 replies

0 likes

Streaming Issue
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  • 5 replies
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[iOS] UI/functionality update

PlanPremiumCountrySpainDeviceiPhone 7 PlusOperating SystemiOS 11.4.1 (latest official version) My Question or Issue I've had seeing for a long time an updated look of Spotify for iOS on the pictures appearing on the App Sotre, but it never arrived to...

Newbie

Plan Premium Country Spain Device iPhone 7 Plus Operating System iOS 11.4.1 (latest official version)   My Question or Issue  I've had seeing for a long time an updated look ...

Loxer

Community Legend

742 Views

1 replies

0 likes

  • 742 Views
  • 1 replies
  • 0 likes

Superuser Contribution recently played music not updating

I have an Iphone SE and usually my recently played music updates very quickly. For the past two weeks, it has been updating VERY slowly. I have tried using BOTH my wireless network and WIFI- it doesn't update the same for either. I am really missing ...

Newbie

I have an Iphone SE and usually my recently played music updates very quickly. For the past two weeks, it has been updating VERY slowly. I have tried using BOTH my wireless network and WIFI- it doesn...

JulianA_Bogota

Roadie

744 Views

1 replies

0 likes

  • 744 Views
  • 1 replies
  • 0 likes

Superuser Contribution Certain songs don’t play

I originally imported some playlists from apple music onto spotify, and after deleting them to redownload the songs again they automatically skip. I’ve tried unsaving and saving the songs and I always play them with internet yet they still skip. Ever...

Newbie

I originally imported some playlists from apple music onto spotify, and after deleting them to redownload the songs again they automatically skip. I’ve tried unsaving and saving the songs and I alway...

JulianA_Bogota

Roadie

959 Views

1 replies

0 likes

  • 959 Views
  • 1 replies
  • 0 likes