Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
Visitor
395073 Views
123 replies
27 likes
- 395073 Views
- 123 replies
- 27 likes
Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Help categories
Account & Payment
Using Spotify
Listen Everywhere
Get help with Spotify for iOS devices
Solved!! How to play the "Eat this playlist"
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
269855 Views
58 replies
14 likes
- 269855 Views
- 58 replies
- 14 likes
Volume buttons on device don't work when casting
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Visitor
171313 Views
507 replies
108 likes
- 171313 Views
- 507 replies
- 108 likes
iOS Local Files: Easier import with the Files app
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
- 114219 Views
- 19 replies
- 38 likes
Song posting 3 times
So this has been happening for a while now, I’m offline and every time I’d look up a song, it’ll appear three times and I’m wondering if there’s a way to fix that. Some help would be grateful.
So this has been happening for a while now, I’m offline and every time I’d look up a song, it’ll appear three times and I’m wondering if there’s a way to fix that. Some help would be gr...
Spotify Star
588 Views
1 replies
0 likes
- 588 Views
- 1 replies
- 0 likes
Solved!! Becoming an artist on spotify
The things that were here are (probably) not required. My Question or IssueDoes becoming an artist require you to pay? All I want to do is post some neat songs I found and that aren’t on Spotify so I can listen to these amazing things in my free time...
The things that were here are (probably) not required. My Question or Issue Does becoming an artist require you to pay? All I want to do is post some neat songs I found and that aren’t on S...
Spotify Star
1381 Views
1 replies
0 likes
- 1381 Views
- 1 replies
- 0 likes
Solved!! how do I find out what song I just heard.
PlanPremiumCountry USDeviceiPhone 6Operating SystemiOS My Question or Issue I just heard a song play on my iphone. I went to find out what song it was and accidently hit something and it started playing a different song. I see a recently played menu ...
Plan Premium Country US Device iPhone 6 Operating System iOS My Question or Issue I just heard a song play on my iphone. I went to find out what song it was and acci...
Community Legend
10206 Views
3 replies
0 likes
- 10206 Views
- 3 replies
- 0 likes
Constant Waze Banner
Every time I open the mobile app (version 8.4.65) on my iPhone 8, a banner appears at the top of the screen asking if I want to connect to Waze. When I click “Cancel”, the app crashes. Does anyone know how to get rid of the banner permanently without...
Every time I open the mobile app (version 8.4.65) on my iPhone 8, a banner appears at the top of the screen asking if I want to connect to Waze. When I click “Cancel”, the app crashes. Does a...
Not applicable
2372 Views
6 replies
0 likes
app crash
iphone
iphone app
Waze
- 2372 Views
- 6 replies
- 0 likes
Shuffle playlists only playing first 100 tracks
PlanPremiumCountry UKDeviceiPhone SEOperating SystemiOS 11 My Question or IssueSince getting a chromecast audio, my iPhone Spotify will only play the first 50-100 tracks from my playlists, many of which are 500-1000 tracks long. This happens all the ...
Plan Premium Country UK Device iPhone SE Operating System iOS 11 My Question or Issue Since getting a chromecast audio, my iPhone Spotify will only play the first 50-100 tracks...
Casual Listener
1471 Views
5 replies
3 likes
- 1471 Views
- 5 replies
- 3 likes
App closing since update
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry FranceDeviceiPhone 6sOperating SystemiOS 11.4.1 My Question or Issuehello i have trouble opening my app everytime...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country France Device iPhone 6s Operating System iOS...
Community Legend
2143 Views
8 replies
3 likes
App doesn’t work
- 2143 Views
- 8 replies
- 3 likes
Glitching/Phone Restarting
Anyone else having a problem when playing the music without headphones through speakers, and it kinda starts to glitch, then the middle button stops vibrating causing a forced restart on the phone? I double checked with Apple themselves says my phone...
Anyone else having a problem when playing the music without headphones through speakers, and it kinda starts to glitch, then the middle button stops vibrating causing a forced restart on the phone? I...
Community Legend
747 Views
1 replies
0 likes
- 747 Views
- 1 replies
- 0 likes
Playlists not updating between pc and iphone 5s
The playlists on my iphone 5s have stopped udating automatically when I change the playlists on my pc. They have done so since I subscribed to Premium last year. Any solutions would be welcome. Phil
The playlists on my iphone 5s have stopped udating automatically when I change the playlists on my pc. They have done so since I subscribed to Premium last year. Any solutions would b...
Community Legend
645 Views
3 replies
0 likes
- 645 Views
- 3 replies
- 0 likes
Solved!! Cannot download Spotify App Iphone5
PlanPremiumCountry Canada DeviceiPhone 5,Operating SystemiOS 10 My Question or Issue Am premium member, but hubby can't download (no option to install) the spotify app on his IPhone 5. We've tried pressing the home/lock button, and checked all restri...
Plan Premium Country Canada Device iPhone 5, Operating System iOS 10 My Question or Issue Am premium member, but hubby can't download (no option to install) the spotif...
Spotify Star
3262 Views
9 replies
0 likes
- 3262 Views
- 9 replies
- 0 likes
iPhone SE v 8.4.65 - app crash
PlanFree/PremiumCountry USADeviceIPhone SEOperating SystemiOS 11,4.1 My Question or Issue My app will not stay open for more than 15 seconds. I am unable to play any music. A blank text box with an option to close it appears, but does nothing/crashes...
Plan Free/Premium Country USA Device IPhone SE Operating System iOS 11,4.1 My Question or Issue My app will not stay open for more than 15 seconds. I am unable to play an...
Community Legend
1416 Views
2 replies
1 likes
Crash
iOS
iphone
se
- 1416 Views
- 2 replies
- 1 likes
Issue with Shuffle using in-car Bluetooth controls (Subaru Forester)
PlanPremiumCountryUnited StatesDeviceiPhone 8Operating System iOS 11.4.1 I have a 2018 Subaru Forester Premium (no CarPlay) and I can no longer use the in-car buttons for shuffle and repeat in tandem with Spotify.I have confirmed this issue is locali...
Plan Premium Country United States Device iPhone 8 Operating System iOS 11.4.1 I have a 2018 Subaru Forester Premium (no CarPlay) and I can no longer us...
Community Legend
1364 Views
1 replies
1 likes
- 1364 Views
- 1 replies
- 1 likes
Solved!! No back option
Been a regular Spotify user, today I notice that the new update of Spotify removed the back song option, when my iPhone is locked. I like to lisen songs more than one time and I liked this option. How can I have it back? Thanks.
Been a regular Spotify user, today I notice that the new update of Spotify removed the back song option, when my iPhone is locked. I like to lisen songs more than one time and I liked this opti...
Community Legend
7149 Views
1 replies
0 likes
- 7149 Views
- 1 replies
- 0 likes
No download toggle on mobile
Basically until today when I reset my library, I could download things automatically in playlists and on my library. Now, the only way I can download is by adding to a playlist, hitting the three dots, tapping download and then adding to my library.P...
Basically until today when I reset my library, I could download things automatically in playlists and on my library. Now, the only way I can download is by adding to a playlist, hitting the three dot...
Community Legend
926 Views
2 replies
0 likes
broken
Mobile
- 926 Views
- 2 replies
- 0 likes
Korean input error
PlanPremiumCountry USDeviceiPad mini 4Operating System(iOS 11.4.1 My Question or Issue When I try to type any Korean it doesn’t allow me to type in Korean. The letters are not joined like they should. It treats the letters as separate words. I tried ...
Plan Premium Country US Device iPad mini 4 Operating System (iOS 11.4.1 My Question or Issue When I try to type any Korean it doesn’t allow me to type in Korean. The lett...
Community Legend
534 Views
1 replies
0 likes
- 534 Views
- 1 replies
- 0 likes
Undowloading songs in library
I am on a premium plan running Spotify from my iPhone SE. I have run out of download space on my Spotify account therefore I need to undownload some songs. I still want these songs in my library, just not for offline use. That way I can still access ...
I am on a premium plan running Spotify from my iPhone SE. I have run out of download space on my Spotify account therefore I need to undownload some songs. I still want these songs in my libr...
Community Legend
1015 Views
3 replies
0 likes
- 1015 Views
- 3 replies
- 0 likes
A playlist I created on the desktop app does not appear on my iphone.
PlanPremiumCountry USDevice(iPhone 7) My Question or IssueI created a playlist on the desktop app and played it as a radio station. From the playlist I clicked on "Go to Playlist Radio".When I go to my iPhone a day later, there is no listing of the p...
Plan Premium Country US Device (iPhone 7) My Question or Issue I created a playlist on the desktop app and played it as a radio station. From the playlist I clicked on "G...
Community Legend
636 Views
1 replies
0 likes
- 636 Views
- 1 replies
- 0 likes
Automatic Offline Mode
Plan: PremiumCountry: Living in the United StatesDevice: iPhone XOperating System: iOS 11 Issue:Whenever there is no internet connection (Wi-Fi or cellular,) Spotify won't play downloaded songs unless you manually turn on offline mode.
Plan: Premium Country: Living in the United States Device: iPhone X Operating System: iOS 11 Issue: Whenever there is no internet connection (Wi-Fi or cellular,) Spotify won't play d...
Spotify Star
939 Views
1 replies
1 likes
- 939 Views
- 1 replies
- 1 likes
Metadata inconsistently displays on Honda headunits over Bluetooth
Country:United StatesDevice:iPhone X (issue occurs on older iOS devices as well)Operating System:iOS 11 (occurs on older iOS versions as well)Vehicle:2014 Honda Civic Issue:Metadata is inconsistently displayed when playing media over bluetooth to Hon...
Country: United States Device: iPhone X (issue occurs on older iOS devices as well) Operating System: iOS 11 (occurs on older iOS versions as well) Vehicle: 2014 Honda Civic Issue: M...
Newbie
2133 Views
1 replies
4 likes
- 2133 Views
- 1 replies
- 4 likes
I cannot download new music
Plan: PremiumCountry: USA Device: iPhone X My Question or Issue: I cannot download new music. It says my library is full and I've run out of storage but I have not.
Plan: Premium Country: USA Device: iPhone X My Question or Issue: I cannot download new music. It says my library is full and I've run out of storage but I have not.&nb...
Spotify Star
944 Views
1 replies
0 likes
- 944 Views
- 1 replies
- 0 likes
Solved!! Constant skipping and pausing
I have an iphone 5. The app pauses and skips songs whenever I carry my phone around or put it in my pocket. Basically, songs pause and/or skips while the phone is in motion. Sometimes my voice control randamly appears, as well, but I'm not sure if th...
I have an iphone 5. The app pauses and skips songs whenever I carry my phone around or put it in my pocket. Basically, songs pause and/or skips while the phone is in motion. Sometimes my voice c...
Music Fan
569255 Views
117 replies
4 likes
- 569255 Views
- 117 replies
- 4 likes