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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

227698 Views

53 replies

13 likes

  • 227698 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

152283 Views

507 replies

108 likes

  • 152283 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106487 Views

19 replies

38 likes

  • 106487 Views
  • 19 replies
  • 38 likes

Local Files Appear On One Device, Not The Other

I’m having a bit of trouble with my local files transferred from my PC. On my Android, all my local files appear in a playlist exactly the way I expected and wanted them to come out. But on my apple device (iPad), local files aren’t even visible and ...

Newbie

  I’m having a bit of trouble with my local files transferred from my PC. On my Android, all my local files appear in a playlist exactly the way I expected and wanted them to come out. But on m...

Loxer

Community Legend

942 Views

1 replies

0 likes

  • 942 Views
  • 1 replies
  • 0 likes

Música da playlist **bleep**

Ola galera uso o iPhone 7, e essa semana o Spotify começou a **bleep** as musicas, eu estava em uma playlist acabou a música e foi pra quarta música no liga da segunda..?? Me ajudem

Newbie

Ola galera uso o iPhone 7, e essa semana o Spotify começou a **bleep** as musicas, eu estava em uma playlist acabou a música e foi pra quarta música no liga da segunda..?? Me ajudem 

352 Views

0 replies

0 likes

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Spotify won’t play some songs properly

I’m using spotify free on my ipad (ios 11.3.1), but whenever I play certain songs, some instrumental parts are turned down to the point where I can barely hear them play. For example, I can hear the solos and the vocals fine, but the backing guitar i...

Newbie

I’m using spotify free on my ipad (ios 11.3.1), but whenever I play certain songs, some instrumental parts are turned down to the point where I can barely hear them play. For example, I can hear the ...

peachyblxss

Casual Listener

1421 Views

2 replies

0 likes

  • 1421 Views
  • 2 replies
  • 0 likes

I do not have premium. Looks like there was an update to my spotify recently.

I have an iphone and I can no longer delete songs off of my playlists. I know that in the past, if you go into the playlist, there are three dots in the upper right hand corner. When I click on those three dots in the upper right hand corner, it no l...

Newbie

I have an iphone and I can no longer delete songs off of my playlists.  I know that in the past, if you go into the playlist, there are three dots in the upper right hand corner.  When I cl...

peachyblxss

Casual Listener

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Playlist syncing issue

PlanPremiumCountrycanada Device(iPhone 7 / new ipad / PC)Operating System(iOS 10,Windows 10,etc.) My Question or Issue I started with a playlist on my iphone 7 and had download turned on and had about 300 songs on this playlist. i then used my ipad a...

Newbie

Plan Premium Country canada  Device (iPhone 7 / new ipad / PC) Operating System (iOS 10,Windows 10,etc.)   My Question or Issue  I started with a playlist on my iphone 7 and ...

419 Views

0 replies

0 likes

  • 419 Views
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  • 0 likes

logging in

A friend of mine has logged into her Facebook on my mobile and I can no longer access my account via Facebook. I have deleted her Facebook from my phone but it still keeps trying to connect to her Spotify, despite her not having one.

Newbie

A friend of mine has logged into her Facebook on my mobile and I can no longer access my account via Facebook. I have deleted her Facebook from my phone but it still keeps trying to connect to her Sp...

OliviaSS

Music Fan

854 Views

1 replies

0 likes

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  • 1 replies
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Why won't my imported songs all load on my main playlist

On my Windows I've added a couple of local files and only one of them has loaded on my main playlist and it downloaded for offline. I added the rest to different playlists and on my Ipad it said there were no songs in them someone help!!

Newbie

On my Windows I've added a couple of local files and only one of them has loaded on my main playlist and it downloaded for offline. I added the rest to different playlists and on my Ipad it said ther...

Loxer

Community Legend

708 Views

3 replies

0 likes

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  • 3 replies
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Offline Sync is Busted

PlanFreeCountry USDeviceiPhone 6Operating SystemiOS 10 My Question or IssueI have about 150 songs on my local files that I use regularly, so I put them on Spotify via offline sync. It was working perfectly until yesterday, when all of the songs went ...

Casual Listener

Plan Free Country  US Device iPhone 6 Operating System iOS 10   My Question or Issue I have about 150 songs on my local files that I use regularly, so I put them on Spotify via of...

6a_-vxezcj7s2

Newbie

787 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

new update is messed up

So I'm honestly so mad right now because since this new update, I can't see my own profile, who I'm following, who's following me, can't search up people and click on their profile w/o it coming up with the "Spotify can't open this type of link on th...

Casual Listener

So I'm honestly so mad right now because since this new update, I can't see my own profile, who I'm following, who's following me, can't search up people and click on their profile w/o it coming up w...

1012 Views

0 replies

0 likes

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Spotify takes all the space on iphone

I am using Spotify Premium and since I buyed the subscription it drives me crazy on my iphone.I conntacted support many times but they can't help me. I saw similar topics on this forum even from 2012! The case is Spotify takes all the space. I am a p...

Casual Listener

I am using Spotify Premium and since I buyed the subscription it drives me crazy on my iphone. I conntacted support many times but they can't help me.   I saw similar topics on this forum eve...

442 Views

0 replies

0 likes

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Daily mix

PlanPremiumIsrael Device(iPhone 7Operating System(iOS 10 and up Stopped receiving daily mixes after the 6th one..?? Why is that?Thanks

Regular

Plan Premium Israel    Device (iPhone 7 Operating System (iOS 10 and up   Stopped receiving daily mixes after the 6th one..?? Why is that? Thanks  

Loxer

Community Legend

520 Views

1 replies

0 likes

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  • 1 replies
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"WE ADDED" feature on playlists

PlanFreeCountry USADeviceiPhone 6sOperating SystemiOS 11 My Question or IssueHow can I disble the playlist feature where Spotify "added" songs to my playlists. I tried skipping them, but since I have the free version I can only skip a certian amounts...

Newbie

Plan Free Country  USA Device iPhone 6s Operating System iOS 11   My Question or Issue How can I disble the playlist feature where Spotify "added" songs to my playlists. I tried s...

660 Views

0 replies

1 likes

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  • 1 likes

Solved!! We're sorry, but this version of Spotify doesn't support CarPlay

So I was just driving along the road in my car which supports Apple CarPlay. My Spotify was working completely fine, and then completely out of the blue (no updates or anything) my Spotify stops working and when I click on the part that says "Spotify...

Music Fan

So I was just driving along the road in my car which supports Apple CarPlay. My Spotify was working completely fine, and then completely out of the blue (no updates or anything) my Spotify stops work...

JamieBFC

Music Fan

3220 Views

3 replies

1 likes

Car Play
Connect
iOS
Music
  • 3220 Views
  • 3 replies
  • 1 likes

Carplay no longer works, cannot browse but can start on phone

PlanPremiumCountry USADevice iPhone 7+ w/ ios 11.4 My Question or Issue Carplay was fine this morning, but no longer works on my drive home. When I access spotify on the headunit, I get a "carplay is not available with this version of spotify", altho...

Casual Listener

Plan Premium Country  USA Device   iPhone 7+ w/ ios 11.4   My Question or Issue  Carplay was fine this morning, but no longer works on my drive home. When I access spotif...

felipemarconcin

Newbie

2564 Views

11 replies

1 likes

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  • 11 replies
  • 1 likes

All my Playlists don’t work!

PlanFree/PremiumCountry NetherlandsDeviceiPhone 6sOperating SystemiOS 11 My Question or Issue

Regular

Plan Free/Premium Country  Netherlands Device iPhone 6s Operating System iOS 11   My Question or Issue  

OliviaSS

Music Fan

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Spotify Updates

Plan: Premium Device: iPhone 7 So i have an old spotify account and a new one (the one i use). My old one has the spotiy update with three pages on the bottom and the new interface. My new spotify has 5 things, old interface and has a hard time loadi...

Newbie

  Plan: Premium Device: iPhone 7   So i have an old spotify account and a new one (the one i use). My old one has the spotiy update with three pages on the bottom and the new interface. ...

Loxer

Community Legend

713 Views

1 replies

0 likes

  • 713 Views
  • 1 replies
  • 0 likes

problem accessing custom playlist

PlanFreeCountryusa Device(iPhone 5s)Operating System(iOS 10) My Question or Issue When I try to use any of my playlists I get this notification: “Spotify can’t open this type of link on this device”. This has never happened before and I have been usi...

Casual Listener

  Plan Free Country usa   Device (iPhone 5s) Operating System (iOS 10)   My Question or Issue  When I try to use any of my playlists I get this notification: “Spotify ...

215 Views

0 replies

0 likes

  • 215 Views
  • 0 replies
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spotify can’t open this type of link on this device

PlanFree/PremiumCountry DeviceIPhone 6sOperating SystemiOS 11.4 My Question or Issue Was able to open playlists yesterday but now I can’t open any of the playlists I’ve made or the Spotify curated ones

Newbie

Plan Free/Premium Country   Device IPhone 6s Operating System iOS 11.4   My Question or Issue  Was able to open playlists yesterday but now I can’t open any of the playlists ...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
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Help me

Hello I have a problem when I click on a playlist there is a small message that tells me that Spotify can not open this type of link on my device (iphone 6) is very annoying ...(Spotify free)

Casual Listener

Hello I have a problem when I click on a playlist there is a small message that tells me that Spotify can not open this type of link on my device (iphone 6) is very annoying ... (Spotify free)

Loxer

Community Legend

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

I am getting an error message on my phone

https://screencast.com/t/qWDALTY3Ljpt I am getting the above message on my iPhone X when I try to play any playlist.

Newbie

https://screencast.com/t/qWDALTY3Ljpt   I am getting the above message on my iPhone X when I try to play any playlist.

OliviaSS

Music Fan

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes