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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37123 Views

41 replies

10 likes

  • 37123 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102623 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
  • 1302 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299135 Views

61 replies

16 likes

  • 299135 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125826 Views

19 replies

38 likes

  • 125826 Views
  • 19 replies
  • 38 likes

Deleting songs

My Question or Issue I would like to have it so you can delete songs from your phone on Spotify while im searching on my playlist

Casual Listener

My Question or Issue  I would like to have it so you can delete songs from your phone on Spotify while im searching on my playlist 

user-removed

Not applicable

697 Views

1 replies

0 likes

  • 697 Views
  • 1 replies
  • 0 likes

Spotify in ios 3

I'm using spotify on a 1st gen iPod touch running ios 3.1.2 (not jailbroken) and it sortof works (a little buggy) but my already existing playlists aren't showing up, however I can still create new ones but they only exist on my iPod then. Is there a...

Newbie

I'm using spotify on a 1st gen iPod touch running ios 3.1.2 (not jailbroken) and it sortof works (a little buggy) but my already existing playlists aren't showing up, however I can still create new o...

Billy-J

Spotify Star

802 Views

1 replies

0 likes

  • 802 Views
  • 1 replies
  • 0 likes

"Spotify" ist offline obwohl Internetverbindung besteht

PlanPremiumCountry DeviceiPhone 6sOperating SystemiOS 11.4.1 My Question or Issue Sobald ich das WLAN auf meinem iPhone ausschalte bzw. unterwegs bin und eine Internetverbindung habe, wechselt Spotify in den offline Modus, also mir wird angezeigt "Sp...

Newbie

Plan Premium Country   Device iPhone 6s Operating System iOS 11.4.1   My Question or Issue  Sobald ich das WLAN auf meinem iPhone ausschalte bzw. unterwegs bin und eine Inter...

musicajet

Composer

16743 Views

1 replies

3 likes

  • 16743 Views
  • 1 replies
  • 3 likes

Bluetooth streaming - Apple Music shuts down spotify

PlanPremiumCountry Germany DeviceiPhone 8Operating SystemiOS 11.4.1 My Question or Issue Most my iPhone connect with my car (Audi A6 2012 or headset Cardo scalarider Freecom 4) it will Pause the Music from Spotify and Start Music from Apple Music, bu...

Casual Listener

PlanPremium Country Germany   Device iPhone 8 Operating System iOS 11.4.1   My Question or Issue  Most my iPhone connect with my car (Audi A6 2012 or headset Cardo scalarider ...

user-removed

Not applicable

6680 Views

4 replies

0 likes

Apple Music
iOS
iphone
stop playing
  • 6680 Views
  • 4 replies
  • 0 likes

New update

PlanStudent planCountryUSADeviceIphone6Operating SystemIOS 11 My Question or IssueSo, I updated spotify the other day, all it said was bug fixes, and something about cast devices. It did not say anything about layout changes or playlist/queue changes...

Newbie

Plan Student plan Country USA Device Iphone6 Operating System IOS 11   My Question or Issue So, I updated spotify the other day, all it said was bug fixes, and something about cast dev...

Loxer

Community Legend

1017 Views

1 replies

1 likes

  • 1017 Views
  • 1 replies
  • 1 likes

I can't reconnect to my LG TV once it's associated to another account

Hello community, I've always used spotify on my tv and it's been working just fine.Recently, a friend of mine came over, and he wanted to put some music on, so he connected his phone to my TV. Since then I couldn't see my tv on the available devices ...

Newbie

Hello community,   I've always used spotify on my tv and it's been working just fine. Recently, a friend of mine came over, and he wanted to put some music on, so he connected his phone to my...

Loxer

Community Legend

626 Views

1 replies

0 likes

  • 626 Views
  • 1 replies
  • 0 likes

Spotify!! please let us disable genius altogether

PlanFree/PremiumCountry AUSDeviceiphone xOperating SystemiOS 10 My Question or Issue Spotify, We want the ability to disable genius entirely. When swiping through songs quickly, we have to deal with the 2-3 second delay of genius bouncing up and down...

Casual Listener

    Plan Free/Premium Country  AUS Device iphone x Operating System iOS 10   My Question or Issue   Spotify, We want the ability to disable genius entirely. When...

Loxer

Community Legend

1491 Views

1 replies

1 likes

  • 1491 Views
  • 1 replies
  • 1 likes

Queue on iPad

PremiumGermany DeviceiPad Pro Operating System(iOS 11.4.1) My Question or Issue The current track in the queue is not displayed on iPad (on the iPhone he appears) What is wrong?

Visitor

Premium Germany   Device iPad Pro  Operating System (iOS 11.4.1)   My Question or Issue  The current track in the queue is not displayed on iPad (on the iPhone he appears...

Loxer

Community Legend

1315 Views

6 replies

0 likes

  • 1315 Views
  • 6 replies
  • 0 likes

Can't connect to Sonos speakers

Hi, recently experiencing an issue where I can't connect to my Sonos speakers via the Spotify App on my iPad. I have two groups of speakers in my kitchen and bedroom and niether will connect from the Spotify App. When I select either speaker group in...

Newbie

Hi, recently experiencing an issue where I can't connect to my Sonos speakers via the Spotify App on my iPad. I have two groups of speakers in my kitchen and bedroom and niether will connect from the...

musicajet

Composer

1993 Views

1 replies

0 likes

  • 1993 Views
  • 1 replies
  • 0 likes

Playlist cover issues

The new covers of my playlists sync seamlessly between my devices, but the thing is they only do whenever desktop Spotify is open; when it's not, the covers go back to the old ones & it's driving me crazy! What do I do :<

Visitor

The new covers of my playlists sync seamlessly between my devices, but the thing is they only do whenever desktop Spotify is open; when it's not, the covers go back to the old ones & it...

Loxer

Community Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Student account offline download buttons missing

PlanFree/PremiumCountryHello,i just got the premium students account with free trial and offline/download/follow options are missing. How can I use the app offline with iPhone 6s? My Question or Issue

Newbie

Plan Free/Premium Country Hello, i just got the premium students account with free trial and offline/download/follow options are missing. How can I use the app offline with iPhone 6s?   &n...

Loxer

Community Legend

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Songs are slowed down.

PlanPremiumCountryUSA Device(iPhone 6s)My Question or Issue Ive noticed over the last two days that every song I play is slightly slowed down.. the tempo of each song is slightly slower than normal. I've redownloaded the app, closed other apps I'm no...

Newbie

Plan Premium Country USA  Device (iPhone 6s) My Question or Issue  Ive noticed over the last two days that every song I play is slightly slowed down.. the tempo of each song is sligh...

Loxer

Community Legend

26853 Views

1 replies

3 likes

  • 26853 Views
  • 1 replies
  • 3 likes

Spotify and SmartCast

I have a question for anyone. Is anyone else having a problem where in the smartcast Vizio app it shows Spotify as a castable app. But when you click on the app and it opens Spotify, your Tv/or speaker doesn’t show up as a device to select from?

Newbie

I have a question for anyone. Is anyone else having a problem where in the smartcast Vizio app it shows Spotify as a castable app. But when you click on the app and it opens Spotify, your Tv/or speak...

myMarcio

Regular

23430 Views

23 replies

11 likes

  • 23430 Views
  • 23 replies
  • 11 likes

(Free Spotify) Playlists - Shuffle Vs. Play

PlanFreeCountryUSA DeviceiPhone7Operating SystemiOS 11.4.1 My Question or Issue I've been using Spotify on my iPhone and I've noticed that some Spotify playlists have a big green button that says either "Shuffle Play" which shuffles all the songs int...

Newbie

Plan Free Country USA  Device iPhone7 Operating System iOS 11.4.1   My Question or Issue  I've been using Spotify on my iPhone and I've noticed that some Spotify playlists ha...

user-removed

Not applicable

1437 Views

1 replies

0 likes

  • 1437 Views
  • 1 replies
  • 0 likes

Solved!! 'My Shazam Tracks' Spotify Playlist Issues

Hi there,I have had this issue for a long time and have never had time to look into it properly, until now! The issue is...my tracks (saved on the Shazam app) do not automatically sync to Spotify!! which I'm sure they used to or I could do batches of...

Casual Listener

Hi there, I have had this issue for a long time and have never had time to look into it properly, until now!   The issue is...my tracks (saved on the Shazam app) do not automatically sync...

Loxer

Community Legend

19764 Views

2 replies

0 likes

Playlists
Shazam
syncing
  • 19764 Views
  • 2 replies
  • 0 likes

Recently Played albums disappeared

PlanPremiumCountry USDeviceiPhone6SOperating SystemiOS 11.4.1 My Question or Issue My list of recently played albums/playlists under Your library on the iPhone app has disappeared and is not updating. Is this a known issue? Often rely on this to go b...

Casual Listener

Plan Premium Country  US Device iPhone6S Operating System iOS 11.4.1   My Question or Issue   My list of recently played albums/playlists under Your library on the iPhone ap...

mjordan127

Casual Listener

838 Views

2 replies

0 likes

  • 838 Views
  • 2 replies
  • 0 likes

iTunes Playlists Played via Amazon Echo Alexa

My Question or IssueSpofity used to have an option to import iTunes playlists. I don't see that option anymore, although I do see my iTunes playlists that were previously imported are still there. However, I can't get Alexa (Amazon Echo) to play them...

Casual Listener

  My Question or Issue Spofity used to have an option to import iTunes playlists.  I don't see that option anymore, although I do see my iTunes playlists that were previously imported are...

Loxer

Community Legend

1018 Views

1 replies

0 likes

  • 1018 Views
  • 1 replies
  • 0 likes

Browse not working. Albums barely working

PlanFreeCountry SpainDeviceiPhone 5SOperating SystemiOS 11.4.1 My Question or Issue Only some albums are loading properly. Some don’t load at first & load when I tap try again. Others work normally. Everything else seems to be fine, other than I went...

Visitor

Plan Free Country  Spain Device iPhone 5S Operating System iOS 11.4.1   My Question or Issue  Only some albums are loading properly. Some don’t load at first & load when ...

Loxer

Community Legend

860 Views

1 replies

0 likes

  • 860 Views
  • 1 replies
  • 0 likes

Bad streaming

I've been having a really bad streaming service lately. I have a premium account and everytime I am in my car, it sounds as if I am playing a really scratched cd... Any help would be appreciated. Thanks.

Casual Listener

    I've been having a really bad streaming service lately.  I have a premium account and everytime I am in my car, it sounds as if I am playing a really scratched cd...  &nbsp...

user-removed

Not applicable

1370 Views

4 replies

1 likes

  • 1370 Views
  • 4 replies
  • 1 likes

Queue button in top right corner is gone on iPhone

Ever since the new update the queue button that is usually located in the top right corner is gone. Usually when you are on the screen that shows the album art there are three horizontal parallel lines in the top right corner. When clicked this butto...

Newbie

Ever since the new update the queue button that is usually located in the top right corner is gone. Usually when you are on the screen that shows the album art there are three horizontal parallel lin...

buell99x1

Newbie

1625 Views

2 replies

0 likes

  • 1625 Views
  • 2 replies
  • 0 likes