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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246445 Views

27 replies

5 likes

  • 246445 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131592 Views

119 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3334 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309914 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133573 Views

19 replies

38 likes

  • 133573 Views
  • 19 replies
  • 38 likes

Playlist shows up on mobile, but not the songs

Using my laptop, I downloaded some mp3s onto Spotify and made them into a playlist. When I tried to play them on my phone, The playlist showed up, but not the songs. HELP!!

Newbie

Using my laptop, I downloaded some mp3s onto Spotify and made them into a playlist. When I tried to play them on my phone, The playlist showed up, but not the songs. HELP!!

Loxer

Community Legend

496 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution BMW Spotify in F30 on iDrive 4 - Fast forward feature broken?

Hello everybody! I drive a BMW F30 3-Series with the NBT Headunit, running iDrive 4.A few months ago, I noticed that the fast forward feature, using the 'back'/forward buttons on the radio unit doesn't work anymore when listening to music through USB...

Newbie

Hello everybody!   I drive a BMW F30 3-Series with the NBT Headunit, running iDrive 4. A few months ago, I noticed that the fast forward feature, using the 'back'/forward buttons on the radio...

Hyperlink

Newbie

2937 Views

2 replies

0 likes

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  • 2 replies
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Queueing music doesn’t show, organising queue doesn’t work

PlanPremiumCountry DeviceIphone 7 Operating systemiOS My Question or Issuewhen i queue music, one doesn’t show. And when i reorganise the music in the queue, it doesn’t play in that new order.

Newbie

Plan Premium Country   Device Iphone 7   Operating system iOS   My Question or Issue when i queue music, one doesn’t show. And when i reorganise the music in the queue, it d...

Loxer

Community Legend

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

How to share a Spotify URL on a playlist in Spotify on iPhone 6?

PlanFree/PremiumCountry SwedenDevice(iPhone 6)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow to share Spotify URL of my playlists on iPhone 6? Best regards. Kristoffer

Music Fan

Plan Free/Premium Country  Sweden Device (iPhone 6) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How to share Spotify URL of my playlists o...

Loxer

Community Legend

8905 Views

3 replies

1 likes

  • 8905 Views
  • 3 replies
  • 1 likes

AIRPLAY DIRECT

HELLO I have a speaker (libratone classic zip) connected via wifi to my phone iphone 6s, connected wifi but without access to internet.when I try to use Spotify, it gives me access only to downloaded tracks, not having access to internet via wifi.is ...

Music Fan

HELLO  I have a speaker (libratone classic zip) connected via wifi to my phone iphone 6s, connected wifi but without access to internet. when I try to use Spotify, it gives me access only to d...

Loxer

Community Legend

3978 Views

22 replies

0 likes

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  • 0 likes

Superuser Contribution Artist shows downloaded Songs and not the Artist

PlanPremiumCountrySwitzerlandDeviceiPhone 8Operating SystemiOS 11 My Question or IssueIf I select Artists and then select an Artist from my List (followed Artists) if I have downloaded Songs from this Artist I get the List of this Songs. If not I geh...

Newbie

Plan Premium Country Switzerland Device iPhone 8 Operating System iOS 11   My Question or Issue If I select Artists and then select an Artist from my List (followed Artists) if I have&...

Peter

Spotify Legend

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

IOS Do noy play this song again

The new design for the spotify free account is way to cool ...I really like the Do not play this song again feature which helps a lot cutting down unwanted songs in any playlist you are listening to ... All songs that you have blocked will be availab...

Gig Goer

The new design for the spotify free account is way to cool ... I really like the Do not play this song again feature which helps a lot cutting down unwanted songs in any playlist you are listening t...

Loxer

Community Legend

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Possible Bug: Queue Not Properly Working

PlanFree/Premium Version 8.4.xx (was using 8.4.70 and just updated today to 8.4.71, still having same problem)Country USADeviceiPhone 7Operating SystemiOS 12 My Question or IssueI have been using Spotify for awhile and have never had this issue. When...

Newbie

Plan Free/Premium Version 8.4.xx (was using 8.4.70 and just updated today to 8.4.71, still having same problem) Country  USA Device iPhone 7 Operating System iOS 12   My Question o...

Loxer

Community Legend

3228 Views

2 replies

12 likes

  • 3228 Views
  • 2 replies
  • 12 likes

Superuser Contribution iOS app forgets what was playing

1. Open the Spotify app2. Start playing something. An album, playlist, anything.3. Stop playing music for a few hours.4. Open the Spotify app and the screenwill display your place within whatever song was playing when you last had the app open.5. A f...

Casual Listener

1. Open the Spotify app 2. Start playing something.  An album, playlist, anything. 3. Stop playing music for a few hours. 4. Open the Spotify app and the screenwill display your place within ...

Katerina

Spotify Legend

2075 Views

5 replies

4 likes

  • 2075 Views
  • 5 replies
  • 4 likes

Can’t add or remove songs from queue

PlanPremium FamilyCountry USADeviceiPhone 6s PlusiPhone 6 PlusiPhone 5siPhone SEiPhone 7 PlusiPhone 6Operating SystemiOS 11.4.1 My spotify queue has not been working correctly. When I add or change the order of the songs in my queue/up next, spotify ...

Casual Listener

  Plan Premium Family Country  USA Device iPhone 6s Plus iPhone 6 Plus iPhone 5s iPhone SE iPhone 7 Plus iPhone 6 Operating System iOS 11.4.1   My spotify queue has not ...

Loxer

Community Legend

1674 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

why Spotify is accessing my iTunes files in iPhone ?

I saved (Favorite Songs plyalist) some songs on SpotifyAnd I also have some songs on my iphone's Music app snyced from MacBookWhenever I'm listening Favorite Songs plyalist shuffel on spotify and came across a song have same description as on my Musi...

Casual Listener

I saved (Favorite Songs plyalist) some songs on Spotify And I also have some songs on my iphone's Music app snyced from MacBook Whenever I'm listening Favorite Songs plyalist shuffel on s...

434 Views

0 replies

0 likes

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Superuser Contribution Carplay asking for login

Premium, Iphone 6 plus, IOS 11.4.1 With one years experience, it looks likely that if i crash my car, it will end up in neighbours garden fences because of me concentrating to get Spotify starting in CarPlay. During this year i have had CarPlay in us...

Casual Listener

Premium, Iphone 6 plus, IOS 11.4.1    With one years experience, it looks likely that if i crash my car, it will end up in neighbours garden fences because of me concentrating to get...

nogdose

Casual Listener

4467 Views

6 replies

0 likes

  • 4467 Views
  • 6 replies
  • 0 likes

behind the lyrics does not work

PlanPremiumCountry BrazilDeviceiPhone 6Operating SystemiOS 11.4.1 My Question or Issue Behind the lyrics stop showing in my app, im already reinstalling the app, and the lyrics come back but when you close and open spotify again its just dissapear, i...

Casual Listener

  Plan Premium Country  Brazil Device iPhone 6 Operating System iOS 11.4.1   My Question or Issue  Behind the lyrics stop showing in my app, im already reinstalling the...

Billy-J

Spotify Star

1485 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Local Files Download

PlanPremiumCountryAustralia DeviceiPhone XMacOS High SierraOperating SystemVersion 11.4.1 (iPhone)Version 10.13.6 (Macbook) My Question or IssueHi Spotify Team! Recently I switched from the iPhone 7 to iPhone X and never had this problem previously -...

Casual Listener

Plan Premium Country Australia   Device iPhone X MacOS High Sierra Operating System Version 11.4.1 (iPhone) Version 10.13.6 (Macbook)   My Question or Issue Hi Spotify Tea...

Loxer

Community Legend

1403 Views

5 replies

0 likes

  • 1403 Views
  • 5 replies
  • 0 likes

Solved!! How to delete all songs from "my songs"

PlanPremiumCountry DenmarkDeviceIphone 7Operating SystemIOS 10 My Question or Issue Hey There, how do I delete all of the songs out of my "my songs" or just "songs" part of the spotify app? Thanks.

Newbie

Plan Premium Country  Denmark Device Iphone 7 Operating System IOS 10  My Question or Issue  Hey There, how do I delete all of the songs out of my "my songs" or just "son...

Loxer

Community Legend

17401 Views

1 replies

0 likes

  • 17401 Views
  • 1 replies
  • 0 likes

“An error occurred”/can’t play certain albums

PlanPremiumCountry USADevice(iPhone 8 IPAD)Operating System(iOS 10) My Question or IssueHello- for the past few days I have been unable to search for anything on my Spotify iPad - an error message keeps popping up. Also, certain albums/artists won’t ...

Visitor

Plan Premium Country  USA Device (iPhone 8 IPAD) Operating System (iOS 10)   My Question or Issue Hello- for the past few days I have been unable to search for anything on my Spot...

user-removed

Not applicable

1199 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!! Song link doesnt work - shuffle doesn't play

Hey guys, I released a song on Friday, but when Free users click the Spotify link I shared on Facebook (on Mobile and Windows) the shuffle function doesn't work. The link opens up the correct artist and song, but when they click shuffle, nothing happ...

Casual Listener

  Hey guys,   I released a song on Friday, but when Free users click the Spotify link I shared on Facebook (on Mobile and Windows) the shuffle function doesn't work. The link opens up th...

Loxer

Community Legend

1220 Views

1 replies

0 likes

free issue
preview issue
shuffle broken
  • 1220 Views
  • 1 replies
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Lost a song

Not sure if I deleted it off my app or if Spotify did. Either way I forgot the name of it and was just wondering if there’s a way to view my deleted songs, or if there’s a history of all the songs I downloaded or something because I’m dying to know w...

Newbie

Not sure if I deleted it off my app or if Spotify did. Either way I forgot the name of it and was just wondering if there’s a way to view my deleted songs, or if there’s a history of all the songs I ...

Loxer

Community Legend

1140 Views

1 replies

0 likes

  • 1140 Views
  • 1 replies
  • 0 likes

You are listening on web player Pop up

I’m so confused, I keep getting a pop up when listening to Spotify saying that I am listening on web player (chrome) and do I want to continue or listen on phone and then it changes to a playlist of music that I have never listened to nor heard of. H...

Casual Listener

I’m so confused, I keep getting a pop up when listening to Spotify saying that I am listening on web player (chrome) and do I want to continue or listen on phone and then it changes to a playlist of ...

Loxer

Community Legend

18779 Views

3 replies

0 likes

Other Devices
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Superuser Contribution Issues with Old Iphone 4s

PlanPremiumCountryFrance Device(iPhone 4S) Hello All,I try to use my old Iphone 4S for my daughter.I have subscribed a familly accountI have installed the App to the device and logged in with the account of my daughterWhen I launch spotify I can see ...

Casual Listener

Plan Premium Country France  Device (iPhone 4S)     Hello All, I try to use my old Iphone 4S for my daughter. I have subscribed a familly account I have installed the App to...

logic500

Gig Goer

1365 Views

4 replies

0 likes

  • 1365 Views
  • 4 replies
  • 0 likes