Song link doesnt work - shuffle doesn't play

[squall2]

Hey guys,

I released a song on Friday, but when Free users click the Spotify link I shared on Facebook (on Mobile and Windows) the shuffle function doesn't work. The link opens up the correct artist and song, but when they click shuffle, nothing happens; no playbar appears but the button still changes from 'Shuffle play' to 'Pause'.

This is the song link

https://open.spotify.com/track/5kCDLZiXKNqxGFfNboUmXC

Any help guys?

Thanks

[Loxer · Accepted solution]

Hey @squall2, welcome to the Community.

Hope you're doing great!

I just tested it on my end and nothing's broken. I even tried it in 2 other different accounts (1 of them was on the free tier) and different devices nothing unsual.

I'd also recommend checking this FAQ for artists.

Hope it helps 🙂