I released a song on Friday, but when Free users click the Spotify link I shared on Facebook (on Mobile and Windows) the shuffle function doesn't work. The link opens up the correct artist and song, but when they click shuffle, nothing happens; no playbar appears but the button still changes from 'Shuffle play' to 'Pause'.
This is the song link
Any help guys?
Solved! Go to Solution.
Hey @squall2, welcome to the Community.
Hope you're doing great!
I just tested it on my end and nothing's broken. I even tried it in 2 other different accounts (1 of them was on the free tier) and different devices nothing unsual.
I'd also recommend checking this FAQ for artists.
Hope it helps 🙂