Song link doesnt work - shuffle doesn't play

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Song link doesnt work - shuffle doesn't play

squall2
Casual Listener

 

Hey guys,

 

I released a song on Friday, but when Free users click the Spotify link I shared on Facebook (on Mobile and Windows) the shuffle function doesn't work. The link opens up the correct artist and song, but when they click shuffle, nothing happens; no playbar appears but the button still changes from 'Shuffle play' to 'Pause'.

 

This is the song link

 

https://open.spotify.com/track/5kCDLZiXKNqxGFfNboUmXC

 

Any help guys?

Thanks

 

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: Song link doesnt work - shuffle doesn't play

Rock Star 16
Rock Star 16

Hey @squall2, welcome to the Community.

Hope you're doing great!

 

I just tested it on my end and nothing's broken. I even tried it in 2 other different accounts (1 of them was on the free tier) and different devices nothing unsual.

 

Screen Shot 2018-09-16 at 13.31.57.png

 

I'd also recommend checking this FAQ for artists.

 

Hope it helps :)

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
1 Reply
Solution!

Re: Song link doesnt work - shuffle doesn't play

Rock Star 16
Rock Star 16

Hey @squall2, welcome to the Community.

Hope you're doing great!

 

I just tested it on my end and nothing's broken. I even tried it in 2 other different accounts (1 of them was on the free tier) and different devices nothing unsual.

 

Screen Shot 2018-09-16 at 13.31.57.png

 

I'd also recommend checking this FAQ for artists.

 

Hope it helps :)

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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