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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70889 Views
  • 16 replies
  • 37 likes
  • 70889 Views
  • 16 replies
  • 37 likes

Cannot skip song by swiping Cover Art, when Behind the Lyrics is DISabled

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry Deviceiphone SEOperating System11.4.1 My Question or Issue So ... I forward/skip a song in a playlist by swiping ...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country   Device iphone SE Operating System 11.4.1 &...
  • user-removed
  • Not applicable
  • 633 Views
  • 2 replies
  • 0 likes
  • 633 Views
  • 2 replies
  • 0 likes

Local files working on laptop but not appearing on iphone

Plan: premiumDevice: iphone 6S and mac I've had local files on my iphone for as long as I've had spotify, but i recently had to transfer to a different iphone, and when I did my local files did not transfer. However, they are still present and workin...

  • Newbie
  • Plan: premium Device: iphone 6S and mac   I've had local files on my iphone for as long as I've had spotify, but i recently had to transfer to a different iphone, and when I did my local file...
  • Loxer
  • Community Legend
  • 492 Views
  • 1 replies
  • 0 likes
  • 492 Views
  • 1 replies
  • 0 likes

Can’t find any lyric on app

PlanPremiumCountryThailand Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can’t find lyrics for any songs right now.

  • Newbie
  • Plan Premium Country Thailand   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I can’t find lyrics for any songs right now. 
  • Loxer
  • Community Legend
  • 605 Views
  • 1 replies
  • 0 likes
  • 605 Views
  • 1 replies
  • 0 likes

Spotify keeps reinstalling songs from my Playlists

I don‘t know why but Spotify keeps reinstalling random songs from my playlists and it‘s pain in the **bleep**... Any help??

  • Casual Listener
  • I don‘t know why but Spotify keeps reinstalling random songs from my playlists and it‘s pain in the **bleep**... Any help??
  • keira4664
  • Gig Goer
  • 742 Views
  • 4 replies
  • 1 likes
  • 742 Views
  • 4 replies
  • 1 likes

Superuser Contribution playback problems on iphone

PlanFreeCountryC anada Device(iPhone 6, Samsung Galaxy 9, Macbook Pro late 2016)Operating Systemios11.4.1(15G77).49.2GB of memory(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am having trouble with playing songs.I only get about 15 se...

  • Newbie
  • Plan Free CountryC anada   Device (iPhone 6, Samsung Galaxy 9, Macbook Pro late 2016) Operating Systemios11.4.1(15G77).49.2GB of memory (iOS 10, Android Oreo, Windows 10,etc.) &...
  • Alfredo
  • Roadie
  • 602 Views
  • 1 replies
  • 0 likes
  • 602 Views
  • 1 replies
  • 0 likes

i am not able to download songs from my playlist

DeviceiPhone 7Operating SystemLatest iOS update I have created my own personal playlist on Spotify and when I try to download all the songs in my playlist. The download switch turns green and displays "Downloading" but the songs never got downloaded ...

  • Newbie
  •     Device iPhone 7 Operating System Latest iOS update   I have created my own personal playlist on Spotify and when I try to download all the songs in my playlist. The dow...
  • PKimchi
  • Regular
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

Superuser Contribution Skipping/Pausing without touching phone

Tried the ap while out for exercise and was constantly disrupted by the pausing and skipping even though nothing touched my phone and the screen was locked. I think it's a shame there's no better way to get support here and see no point in upgrading ...

  • Newbie
  •   Tried the ap while out for exercise and was constantly disrupted by the pausing and skipping even though nothing touched my phone and the screen was locked.  I think it's a shame there's...
  • Alfredo
  • Roadie
  • 1124 Views
  • 1 replies
  • 0 likes
  • 1124 Views
  • 1 replies
  • 0 likes

Solved!! Heart and dislike buttons....

PlanPremium (Trial)Country UKDeviceIphone 6Operating SystemIOS 11.4My Question or Issue Sorry if im missing something new to spotify today and can't see any sign of a heart and dislike button as described here https://support.spotify.com/us/using_spo...

  • Regular
  • Plan Premium (Trial) Country  UK Device Iphone 6 Operating System IOS  11.4 My Question or Issue  Sorry if im missing something new to spotify today and can't see any sign of...
  • JonR43
  • Regular
  • 2458 Views
  • 8 replies
  • 0 likes
  • 2458 Views
  • 8 replies
  • 0 likes

Wireless Amp Not Recognized

I have a Spotify premium account. For the past year Spotify Connect recognized my Yamaha Wireless amp on any device (Android, Ipad, etc). Now Spotify does not recognize the wireless amp on any device. I have rebooted the amp (including hard reset), i...

  • Casual Listener
  • I have a Spotify premium account.  For the past year Spotify Connect recognized my Yamaha Wireless amp on any device (Android, Ipad, etc).  Now Spotify does not recognize the wireless amp o...
  • Loxer
  • Community Legend
  • 505 Views
  • 1 replies
  • 0 likes
  • 505 Views
  • 1 replies
  • 0 likes

Can’t find Autoplay

I love the Autoplay feature but for the past week my playlists have been stopping at the end! I have looked in all the spots recommended and I do not see the “Autoplay” section in my app. I attached a picture for reference. Please advise. I have the ...

  • Newbie
  • I love the Autoplay feature but for the past week my playlists have been stopping at the end! I have looked in all the spots recommended and I do not see the “Autoplay” section in my app. I attached ...
  • Loxer
  • Community Legend
  • 608 Views
  • 2 replies
  • 0 likes
  • 608 Views
  • 2 replies
  • 0 likes

Voice Control - Spotify

Hi All, I have the spotify app version 8.4.61.719 and a Premium Account, on an Apple Iphone 6S ios v11.4. In Australia.I have read about Spotify's Voice Assistant, however I cannot find it in the app. I have pressed on the search magifing glass with ...

  • Newbie
  •  Hi All,   I have the spotify app version 8.4.61.719 and a Premium Account, on an Apple Iphone 6S ios v11.4. In Australia. I have read about Spotify's Voice Assistant, however I cannot f...
  • Loxer
  • Community Legend
  • 1138 Views
  • 1 replies
  • 0 likes
  • 1138 Views
  • 1 replies
  • 0 likes

Volume limiter for hi-power devices

Guys, please do a volume limiter for external devices. Lots of users play music with Spotify Connect on their Sony/Denon/Yamaha... whatever home amps, which are 500-1000W. It's a realy good chance to blow out the windows or shock a grandma in the nei...

  • Casual Listener
  •   Guys, please do a volume limiter for external devices. Lots of users play music with Spotify Connect on their Sony/Denon/Yamaha... whatever home amps, which are 500-1000W. It's a realy good c...
  • Loxer
  • Community Legend
  • 577 Views
  • 1 replies
  • 1 likes
  • 577 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songs skipping like a cd randomly

PlanPremiumCountry UKDeviceiPhone 6SOperating SystemiOS 11.4 My Question or Issue For about a week now my Spotify app has been randomly skipping every other song for a few seconds, a bit like a CD used to do. This is both playing via the actual iphon...

  • Newbie
  • Plan Premium Country  UK Device iPhone 6S Operating System iOS 11.4   My Question or Issue  For about a week now my Spotify app has been randomly skipping every other song fo...
  • Alfredo
  • Roadie
  • 972 Views
  • 1 replies
  • 0 likes
  • 972 Views
  • 1 replies
  • 0 likes

Songs are keep getting deleted off my IPhone

PlanPremiumCountryTurkeyDeviceIphone 7Operating SystemIOS 11.4 My Question or Issue Songs are keep getting deleted. Since the last update Spotify deleted 200+ songs that were downloaded. but the worst thing is it keeps deleting them. A few days ago 1...

  • Newbie
  • Plan Premium Country Turkey Device Iphone 7 Operating System IOS 11.4   My Question or Issue  Songs are keep getting deleted. Since the last update Spotify deleted 200+ songs that...
  • Terrybleau
  • Casual Listener
  • 1894 Views
  • 4 replies
  • 1 likes
  • deleted songs ios iphone
  • 1894 Views
  • 4 replies
  • 1 likes

Re downloading playlists and songs

PlanPremiumaus Device(iPhone x, Operating SystemiOS 11 My Question or Issue This is maybe the 7th time I’ve had to download all my songs again! As I use it more its getting harder and harder why is it making me do this all the time and how do I fix t...

  • Newbie
  •   Plan Premium aus    Device (iPhone x,  Operating System iOS 11   My Question or Issue  This is maybe the 7th time I’ve had to download all my songs again! A...
  • Loxer
  • Community Legend
  • 757 Views
  • 3 replies
  • 1 likes
  • 757 Views
  • 3 replies
  • 1 likes

Open in Spotify button does not launch app!

PlanPremiumCountry USADeviceiPhone 7 PlusOperating SystemiOS 11.4 My Question or Issue When I click Open on Spotify on any web browser I get directed to the App Store. This button use to launch the app. I am updated and currently using an iPhone 7 Pl...

  • Newbie
  •   Plan Premium Country  USA Device iPhone 7 Plus Operating System iOS 11.4   My Question or Issue  When I click Open on Spotify on any web browser I get directed to the...
  • Indigogone
  • Casual Listener
  • 3843 Views
  • 3 replies
  • 0 likes
  • launch problem
    open on Spotify
  • 3843 Views
  • 3 replies
  • 0 likes

Shuffle deactivates constantly and random songs redonwloading

Hey guys, I'm a premium user from Bolivia having trouble on mi iPhone 6 (latest firmware) For a long time now I've been having issues with the shuffle feature, it used to just deactivate every couple of days, but lately it has been every time i close...

  • Casual Listener
  • Hey guys, I'm a premium user from Bolivia having trouble on mi iPhone 6 (latest firmware)   For a long time now I've been having issues with the shuffle feature, it used to just deactivate eve...
  • keira4664
  • Gig Goer
  • 1106 Views
  • 4 replies
  • 0 likes
  • 1106 Views
  • 4 replies
  • 0 likes

Spotify is stopping and crackling on iPhone 7 app

I am a Spotify Premium user and have been using the app on the iPhone 7 for nearly 2 years. I have recently found that when listening to music it randomly pauses/stops and then starts crackling. Once this starts it keeps happening unless I restart th...

  • Newbie
  • I am a Spotify Premium user and have been using the app on the iPhone 7 for nearly 2 years. I have recently found that when listening to music it randomly pauses/stops and then starts crackling. Once...
  • Loxer
  • Community Legend
  • 1769 Views
  • 1 replies
  • 1 likes
  • 1769 Views
  • 1 replies
  • 1 likes

Spotify App Doesn't work when connected to car CD player

PlanFree/PremiumCountry Device(iPhone 6sOperating System(iOS 11.4)CD PlayerJVC KD-R790BTMy Question or Issue I have the latest version of Spotify installed on my iPhone, but whenever I try to connect my phone to my brand new radio either via USB, Blu...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 6s Operating System (iOS 11.4) CD Player JVC KD-R790BT My Question or Issue   I have the latest version of Spotify installed on m...
  • eyezly
  • Casual Listener
  • 1366 Views
  • 3 replies
  • 2 likes
  • 1366 Views
  • 3 replies
  • 2 likes