Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2025-04-12 6:43:03 PM
Rastereyes
Casual Listener
88381 Views
19 replies
38 likes

88381 Views
19 replies
38 likes

data usage and downloaded music

Spotify PremiumiPhone 7, iOS 11.4.1, carrier is AT&T in the U.S.Please excuse the repeat of details in this post. I just want to be sure that I am clear for anyone who can answer my questions.........I am using the Spotify app on my iPhone. I have se...

bhoward1
Newbie
Spotify Premium iPhone 7, iOS 11.4.1, carrier is AT&T in the U.S. Please excuse the repeat of details in this post. I just want to be sure that I am clear for anyone who can answer my ques...
2018-07-26 7:23:00 PM
2018-07-26 7:36:25 PM
Loxer
Community Legend
1764 Views
1 replies
0 likes

1764 Views
1 replies
0 likes

I can no longer play both downloaded and non-downloaded songs

PlanFree/PremiumCountry I just upgraded to a new iphone and downloaded the latest version of the spotify app. Now I can no longer play both downloaded and non-downloaded songs. When I set playback to offline I can only play downloaded songs. When I t...

jayafink
Regular
Plan Free/Premium Country I just upgraded to a new iphone and downloaded the latest version of the spotify app. Now I can no longer play both downloaded and non-downloaded so...
2018-07-25 8:06:45 PM
2018-07-25 8:55:39 PM
Loxer
Community Legend
708 Views
3 replies
0 likes

708 Views
3 replies
0 likes

Spotify keeps playing after answering phone call

iPhone 7s, iOS 10.3.3, Spotify 8.4.8 Steps to reproduce:1. Play music from iPhone. (Just happened using the built-in speaker; not sure if this matters).2. Receive a phone call. Music pauses during this time.3. Answer phone call. Expected result: musi...

alexkorn
Regular
iPhone 7s, iOS 10.3.3, Spotify 8.4.8 Steps to reproduce: 1. Play music from iPhone. (Just happened using the built-in speaker; not sure if this matters). 2. Receive a phone call. Music pau...
2017-07-21 9:52:37 PM
2018-07-25 7:10:05 PM
Thatsall__Folks
Casual Listener
17557 Views
18 replies
11 likes

17557 Views
18 replies
11 likes

Kenwood kdc-x302

So whenever I connect my phone to my kdx-x302 deck it locks my phone out of the app, and won’t let me control anything. I know they’ve got that “navigate on the deck” option but it’s way to difficult to do. All I get is the Spotify logo and then have...

Sdaddytraplord
Newbie
So whenever I connect my phone to my kdx-x302 deck it locks my phone out of the app, and won’t let me control anything. I know they’ve got that “navigate on the deck” option but it’s way to difficult...
2018-04-20 3:53:35 PM
2018-07-25 6:16:13 PM
amcbride
Casual Listener
7451 Views
13 replies
3 likes

7451 Views
13 replies
3 likes

presale code

I️ am really looking forward to getting the presale code for my favourite artist billie eilish. but i’m afraid that it will come two hours late like it did for another artist. how can I️ make sure it won’t come late again?

w0w_trash
Newbie
I️ am really looking forward to getting the presale code for my favourite artist billie eilish. but i’m afraid that it will come two hours late like it did for another artist. how can I️ make sure it...
2018-07-25 5:01:32 PM
2018-07-25 6:09:11 PM
krausehomes
Newbie
970 Views
1 replies
0 likes

970 Views
1 replies
0 likes

The Home Screen is now always just black on iPhone 5S

Plan:PremiumCountry:UKDevice: iPhone 5SOperating System:iOS 11.4.1Build: 8.4.62.490 The Home Screen is now always just black on iPhone 5S. It used to take a while to go from black to something meaningful. Now it just stays black. (The other tabs are ...

senyor
Newbie
Plan:Premium Country:UK Device: iPhone 5S Operating System:iOS 11.4.1 Build: 8.4.62.490 The Home Screen is now always just black on iPhone 5S. It used to take a while to go from black to...
2018-07-25 4:49:45 PM
2018-07-25 5:12:08 PM
Billy-J
Spotify Star
1074 Views
1 replies
0 likes

1074 Views
1 replies
0 likes

Spotify Mobile only loading some musics

PlanPremiumCountry BrasilDeviceiPhone 6 PlusOperating SystemiOS 11.4My Spotify Mobile doesn't show all musics of my playlist

gabrielkaab
Newbie
Plan Premium Country Brasil Device iPhone 6 Plus Operating System iOS 11.4 My Spotify Mobile doesn't show all musics of my playlist
2018-07-25 3:43:38 PM
2018-07-25 3:46:11 PM
Loxer
Community Legend
420 Views
1 replies
0 likes

420 Views
1 replies
0 likes

Superuser Contribution Spotify Premium - Songs pause then sound like a scratched cd

PlanPremium Country USA DeviceIphone7Operating System iOS 11.4My Question or IssueI listen to my playlists while connected to wifi, not connected to wifi, downloaded and not downloaded and experience the same issue: Songs pause for a moment, then sta...

etbarry
Casual Listener
Plan Premium Country USA Device Iphone7 Operating System iOS 11.4 My Question or Issue I listen to my playlists while connected to wifi, not conne...
2018-06-25 9:10:16 PM
2018-07-25 9:51:42 AM
sara-e
Newbie
1704 Views
4 replies
2 likes
audio quality
scratched cd
skipping

1704 Views
4 replies
2 likes

Canciones No Disponibles

Muy buenas, hablo desde Honduras! Quiero hablar sobre un problema recurrente en Spotify, y es sobre las canciones que son eliminadas, ya sea por algún motivo de licencia o por alguna infracción, o al menos esta es mi teoría..He estado usando Spotify ...

JuanVides02
Regular
Muy buenas, hablo desde Honduras! Quiero hablar sobre un problema recurrente en Spotify, y es sobre las canciones que son eliminadas, ya sea por algún motivo de licencia o por alguna infracción, o al...
2017-11-04 5:11:01 AM
2018-07-24 11:44:22 PM
Juan67
Newbie
49904 Views
7 replies
13 likes

49904 Views
7 replies
13 likes

Superuser Contribution Unable to open SMS links in Spotify - opens add.adjust.com

Hi. My links won't work (ie: songs sent to me by text) I used to be able to tap the link and it would take me to Spotify to hear the song. Now when I tap the link it takes me to add.adjust.com, then to the App Store, back to Spotify without playing t...

Parnell
Casual Listener
Hi. My links won't work (ie: songs sent to me by text) I used to be able to tap the link and it would take me to Spotify to hear the song. Now when I tap the link it takes me to add.ad...
2018-03-15 11:26:55 PM
2018-07-24 9:03:13 PM
BOQARI
Casual Listener
16516 Views
27 replies
51 likes

16516 Views
27 replies
51 likes

playlist photos and social problems

PlanPremiumCountry U.S.DeviceiPhone 8 The iphone spotify app contains a whole host of problems. If any of these are fixable, I'd be grateful for any solutions (also note that I am using the latest iOS and app updates, so please don't suggest looking ...

shhayes
Newbie
Plan Premium Country U.S. Device iPhone 8 The iphone spotify app contains a whole host of problems. If any of these are fixable, I'd be grateful for any solutions (also no...
2018-07-24 5:09:16 AM
2018-07-24 12:02:21 PM
Loxer
Community Legend
561 Views
1 replies
0 likes

561 Views
1 replies
0 likes

Why on earth does CarPlay sort albums alphabetically by title?

Is there a way to change this that I'm missing? Both the mobile and desktop apps group albums by artist, which is the logical and user-friendly way. One of these days some poor soul is going to crash while distractedly scrolling up and down the album...

michaelferrara
Newbie
Is there a way to change this that I'm missing? Both the mobile and desktop apps group albums by artist, which is the logical and user-friendly way. One of these days some poor soul is goin...
2017-11-12 4:42:03 PM
2018-07-24 3:00:48 AM
dcolumbus3
Newbie
3146 Views
4 replies
27 likes

3146 Views
4 replies
27 likes

Solved!! Songs Show For A Second, Then Skips Even Though It's Available

Plan: PremiumCountry: USA Device: iPhone 8 PlusOperating System: iOS 11 While I'm using the mobile app, or on any computer, I have encountered songs that show up as Available (they can be searched, clicked on, are not greyed out, can be added to a pl...

jcm5344
Casual Listener
Plan: Premium Country: USA Device: iPhone 8 Plus Operating System: iOS 11 While I'm using the mobile app, or on any computer, I have encountered songs that show up as Availab...
2018-07-22 2:58:50 AM
2018-07-23 12:43:12 AM
jcm5344
Casual Listener
785 Views
2 replies
0 likes

785 Views
2 replies
0 likes

Solved!! Cant remove song from playlist

PlanPremiumCountrynetherlands Device(iPhone 8plusOperating System(iOS 11.4, app ver. 8.4.53.689 My Question or Issue When I search a song in my playlist by pulling the screen down and then try to delete it from my playlist is not posible. Is it just ...

ernstkid
Newbie
Plan Premium Country netherlands Device (iPhone 8plus Operating System (iOS 11.4, app ver. 8.4.53.689 My Question or Issue When I search a song in my playlist by pullin...
2018-07-05 7:32:26 PM
2018-07-23 12:38:48 AM
tom_andreson
Newbie
2854 Views
2 replies
0 likes

2854 Views
2 replies
0 likes

Downloaded Playlists Become "Undownloaded"

PlanPremiumCountry CanadaDeviceiPod TouchOperating SystemiOS My Question or Issue My friend is Premium subscriber and his downloaded playlists on his iPod Touch frequently become "undownloaded". When he can connect to wifi he can re-download his play...

Terrybleau
Casual Listener
Plan Premium Country Canada Device iPod Touch Operating System iOS My Question or Issue My friend is Premium subscriber and his downloaded playlists on his iPod Touch f...
2018-07-17 3:37:01 AM
2018-07-23 11:23:08 PM
Billy-J
Spotify Star
630 Views
3 replies
0 likes

630 Views
3 replies
0 likes

Solved!!Superuser Contribution Local Files not downloading on iPhone app.

PlanStudent Premium/HuluCountryUSDeviceiPhone 7Operating SystemiOS 11My Question or IssueI have used local files in my spotify playlist for around 6 months with no issue. But recently I was messing around with the files by trying to add custom images...

FirmApple
Regular
Plan Student Premium/Hulu Country US Device iPhone 7 Operating System iOS 11 My Question or Issue I have used local files in my spotify playlist for around 6 months with no issue. Bu...
2018-07-11 6:36:58 PM
2018-07-23 8:59:02 PM
Alfredo
Roadie
3194 Views
7 replies
0 likes

3194 Views
7 replies
0 likes

Enable RANDOM for Daily Mix

I use my Daily Mix almost every day and for the most part the music is spot on. The problem, however, is that everytime I click on them the playlist starts to play from the beginning AGAIN and the RANDOM button is disabled. Clearly this functionality...

dschmunis
Regular
I use my Daily Mix almost every day and for the most part the music is spot on. The problem, however, is that everytime I click on them the playlist starts to play from the beginning...
2018-07-23 7:55:40 PM
2018-07-23 8:44:47 PM
dschmunis
Regular
2709 Views
2 replies
0 likes

2709 Views
2 replies
0 likes

My button bar changed and I can not get it back

PlanPremiumCountryArgentina DeviceIphone 6sOperating SystemiOS 11.4.1My button bar changed, and I do not know how / can not return it to how it was before afterbefore

WhatsApp Image 2018-07-23 at 12.40.48.jpeg

WhatsApp Image 2018-07-23 at 12.34.59.jpeg

ezebs
Casual Listener
Plan Premium Country Argentina Device Iphone 6s Operating System iOS 11.4.1 My button bar changed, and I do not know how / can not return it to how it was before af...
2018-07-23 5:46:57 PM
2018-07-23 6:35:03 PM
ezebs
Casual Listener
584 Views
2 replies
0 likes

584 Views
2 replies
0 likes

Chromecast auto-sync of volume

There is a big problem with the way the iOS Spotify app handles volume when syncing with Chromecast devices. This has caused me to have to uninstall Spotify completely from my iPhone. Here is what happens:When I use Chromecast with various video appl...

henit
Newbie
There is a big problem with the way the iOS Spotify app handles volume when syncing with Chromecast devices. This has caused me to have to uninstall Spotify completely from my iPhone. Here i...
2018-07-23 8:09:43 AM
751 Views
0 replies
0 likes

751 Views
0 replies
0 likes

Artist Detail duplicated entries

PlanPremiumCountrygermany DeviceiPhone XOperating SystemiOS 12 Beta 12 when swiping out of the Artist Detail Page on iOS and the Navigation Controller „pushes“ you back you get all the links of the Artist duplicated. Seems like items are pushed into ...

jensteichert
Casual Listener
Plan Premium Country germany Device iPhone X Operating System iOS 12 Beta 12 when swiping out of the Artist Detail Page on iOS and the Navigation Controller „pus...
2018-07-23 1:12:23 AM
2018-07-23 2:03:02 AM
Loxer
Community Legend
575 Views
2 replies
0 likes
iOS

575 Views
2 replies
0 likes

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