Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237653 Views

27 replies

5 likes

  • 237653 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118833 Views

116 replies

13 likes

Other
  • 118833 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2701 Views

0 replies

0 likes

iOS
  • 2701 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305518 Views

62 replies

16 likes

  • 305518 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130852 Views

19 replies

38 likes

  • 130852 Views
  • 19 replies
  • 38 likes

Solved!! Adding albums

Is there a way to add albums to your playlists? It would be easier than individually adding songs. When I click on the three dots by the album that option is not available. I only have three options there: like, view artist, or share. AccountFreeCoun...

Regular

Is there a way to add albums to your playlists? It would be easier than individually adding songs. When I click on the three dots by the album that option is not available. I only have three options ...

Loxer

Community Legend

1175 Views

1 replies

0 likes

  • 1175 Views
  • 1 replies
  • 0 likes

Trouble downloading songs on iPhone 6

PlanPremiumCountry Hong Kong DeviceiPhone 8 My Question or Issue I was trying to download songs off my Spotify premium but there isn’t an option for it. I can save it to a playlist but I can’t seem to download them ?

Casual Listener

Plan Premium Country  Hong Kong  Device iPhone 8   My Question or Issue  I was trying to download songs off my Spotify premium but there isn’t an option for it. I can save...

Loxer

Community Legend

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Solved!! Editing Your Playlist On Random

Plan:PremiumCountry:CanadaDevice:iPhone 6s+Operating System:iOS 11.4.1 My Question or Issue: Since updating to Spotify version 8.4.70 I appear to have lost the ability to edit a playlist while it plays in random - move or delete songs - unless they h...

Casual Listener

Plan:Premium Country:Canada Device:iPhone 6s+ Operating System:iOS 11.4.1   My Question or Issue:   Since updating to Spotify version 8.4.70 I appear to have lost the ability to edit...

Loxer

Community Legend

812 Views

1 replies

0 likes

  • 812 Views
  • 1 replies
  • 0 likes

Delete certain songs in a album from library

Hi, i’m quite new to Spotify, I have an album in my library with quite a few acoustic tracks on it. How do I delete those acoustic tracks and sync over to my other devices (iPhone/iPad/ Sky Q box) thanks PlanPremiumCountryUK DeviceiPhone 8 PlusOperat...

Visitor

Hi, i’m quite new to Spotify,  I have an album in my library with quite a few acoustic tracks on it.  How do I delete those acoustic tracks and sync over to my other devices (iPhone/iP...

Loxer

Community Legend

1011 Views

5 replies

0 likes

  • 1011 Views
  • 5 replies
  • 0 likes

Like & Dislike buttons not always show up in app

PlanPremiumDeviceiPhone 7Operating SystemiOS 11 My Question or IssueI can't figure out why Like & Dislike buttons not always show up in the iOS app Discover Weekly/Release Radar playlists, while they are always visible on desktop. In one screenshot t...

Regular

Plan Premium Device iPhone 7 Operating System iOS 11   My Question or Issue I can't figure out why Like & Dislike buttons not always show up in the iOS app Discover Weekly/Release Ra...

Loxer

Community Legend

2090 Views

7 replies

0 likes

  • 2090 Views
  • 7 replies
  • 0 likes

30 minutes of ad-free music not working

So when the popup asking if I want 30 minutes of ad-free music shows up, i tap on the “watch video” button but instead of giving me the video it acts like i skipped the video entirely then doesn’t give me 30 seconds of ad-free music. This has been ha...

Visitor

So when the popup asking if I want 30 minutes of ad-free music shows up, i tap on the “watch video” button but instead of giving me the video it acts like i skipped the video entirely then doesn’t gi...

Loxer

Community Legend

2722 Views

3 replies

1 likes

  • 2722 Views
  • 3 replies
  • 1 likes

how to delete downloaded music? (2018)

im having touble deleting downloaded music from spotify off my iphone. there are a few older threads about this, but the app has since change to only clear the cache through the storage tab. any advice? thanks

Casual Listener

    im having touble deleting downloaded music from spotify off my iphone. there are a few older threads about this, but the app has since change to only clear the cache through the stora...

Loxer

Community Legend

24992 Views

3 replies

0 likes

  • 24992 Views
  • 3 replies
  • 0 likes

Radio-Songs marked as favorite dont show Up in radio-favorite playlist

PlanPremiumCountry Germany DeviceiPhone 8Operating System11.4.1 iOS My Question or Issue i often hear Radio and click on the "heart" - Icon to add a Song to the library/favorite-song playlist. But the list does not refresh. Yesterday i marked some Ne...

Newbie

Plan Premium Country  Germany  Device iPhone 8 Operating System 11.4.1 iOS    My Question or Issue  i often hear Radio and click on the "heart" - Icon to add a Song...

Loxer

Community Legend

685 Views

1 replies

0 likes

  • 685 Views
  • 1 replies
  • 0 likes

How to get spotify on an iPad that won't run iOS 10

DeviceiPad 2Operating System(iOS 9) My Question or Issue Hi there, My work has given me an old iPad. Teaching budgets not being what they should be, the device is actually older than the students in my class! (It's an old iPad 2). I want to download ...

Casual Listener

Device iPad 2 Operating System (iOS 9)   My Question or Issue  Hi there,   My work has given me an old iPad. Teaching budgets not being what they should be, the device is actua...

Loxer

Community Legend

4206 Views

3 replies

0 likes

  • 4206 Views
  • 3 replies
  • 0 likes

When downloading a playlist with 727 song only 678 downloads

Was downloading my girlfriends playlist and saw that i was only downloading about 680 out of about 730 songs. One of my friends had the same thing happen to him when downloading one of my playlist. It is not a major problem, i am just wondering why i...

Newbie

Was downloading my girlfriends playlist and saw that i was only downloading about 680 out of about 730 songs. One of my friends had the same thing happen to him when downloading one of my playlist. I...

Loxer

Community Legend

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

Delete a song from an album playing

hi, i’ve Added an album to my library, and if I want to play the entire album but miss/skip one song from playing but not delete the song from my library.How do I do this? thanksPlanPremiumCountryUK Device(iPhone 8 Plus(iOS 11.4.1) My Question or Iss...

Visitor

hi,  i’ve Added an album to my library,  and if I want to play the entire album but miss/skip one song from playing but not delete the song from my library.How do I do this?   thanks...

Loxer

Community Legend

998 Views

1 replies

0 likes

  • 998 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connect is not working. devices do not recognize each other. not playing in speakers. I am premium

My Question or IssueAs of yesterday, Connect is not working. None of my devices can mirror each other or play thru exterior speakers.

Newbie

    My Question or Issue As of yesterday, Connect is not working. None of my devices can mirror each other or play thru exterior speakers.  

Jemi

Spotify Legend

655 Views

1 replies

0 likes

  • 655 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify App Control no longer working in my Pioneer Car Audio Headunit

My Question or IssueI have a Pionner AVH-X7800BT audio head unit in my car that comes with Spotify App Control®. I used to play Spotify directly from the head unit selecting Spotify as source. Since last update, I cannot longer manage my Spotify from...

Newbie

My Question or Issue I have a Pionner AVH-X7800BT audio head unit in my car that comes with  Spotify App Control®.   I used to play Spotify directly from the head unit selecting Spotify...

Jemi

Spotify Legend

3516 Views

3 replies

1 likes

app control
Car
dvd
headunit
Pioneer
receiver
  • 3516 Views
  • 3 replies
  • 1 likes

I’m new to this community Spotify but I’m really interested in getting more active on it how can I?

I’m an artist and I was told some good advice that community.Spotify.com is a good way to be more active with other artists and people that love music as much as you do But I’m having trouble messaging people or even doing things like this I’m still ...

Casual Listener

I’m an artist and I was told some good advice that community.Spotify.com is a good way to be more active with other artists and people that love music as much as you do But I’m having trouble messagi...

Loxer

Community Legend

744 Views

3 replies

0 likes

  • 744 Views
  • 3 replies
  • 0 likes

Superuser Contribution Certain songs won’t play on Spotify mobile

The specific band is sum 41, none of there songs will play no matter what I’ve tried. Restart phone, reinstall app, no updates available. This only happens when I log into my profile On any iOS device, it works fine on my Xbox, the songs still appear...

Regular

The specific band is sum 41, none of there songs will play no matter what I’ve tried. Restart phone, reinstall app, no updates available. This only happens when I log into my profile On any iOS devic...

Jemi

Spotify Legend

38706 Views

15 replies

5 likes

  • 38706 Views
  • 15 replies
  • 5 likes

Superuser Contribution Playback Issues (Bass lowers when vocals are sung/spoken)

PlanPremium (Family)CountryEngland Device(iPhone 7 Plus)Operating System(iOS 11.00) My Question or Issue I’m having issues with the bass and volume when playing music on Spotify in my car. When I am listening to my music, when vocals are sung/spoken ...

Newbie

Plan Premium (Family) Country England   Device (iPhone 7 Plus) Operating System (iOS 11.00)   My Question or Issue   I’m having issues with the bass and volume when playing...

Jemi

Spotify Legend

844 Views

1 replies

0 likes

  • 844 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t sort playlists by new in the new update?

PlanFreeCountry DeviceiPhone 6sOperating System My Question or Issue With the new update I can’t filter my playlists by newest songs added.

Newbie

  Plan Free Country   Device iPhone 6s Operating System   My Question or Issue  With the new update I can’t filter my playlists by newest songs added.

Jemi

Spotify Legend

868 Views

1 replies

0 likes

  • 868 Views
  • 1 replies
  • 0 likes

random playlist

PlanPremiumCountry FranceDevice(iPad)Operating System(iOS 10)Spotify read all my song from all my playlist randomly.How can I do when I choose a playlist , spotify launch only the song from this playlist. regards Tom

Newbie

  Plan Premium Country  France Device (iPad) Operating System (iOS 10) Spotify read all my song from all my playlist randomly. How can I do when I choose a playlist , spotify la...

Loxer

Community Legend

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Spotify downgrade glitch

PlanPremiumCountry United States DeviceiPhone 7Operating System(iOS 11.4.1 My Question or Issue So this probably all started like a month ago when I came back from my trip to Florida and once I came home i updated my Spotify and oddly enough this upd...

Newbie

Plan Premium Country  United States  Device iPhone 7 Operating System (iOS 11.4.1   My Question or Issue  So this probably all started like a month ago when I came back ...

Loxer

Community Legend

2417 Views

1 replies

0 likes

  • 2417 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't add to queue or remove from queue when using Connect

PlanPremiumCountry DenmarkDevice(iPhone 8, iPad Air 2, Acer PC)Operating System(iOS 11.4.1, Windows 10,) My Question or Issue When I use my ipad or iphone to stream from, then i can't edit the queue using the desktop to edit quene on my phone or ipad...

Music Fan

Plan Premium Country Denmark Device (iPhone 8, iPad Air 2, Acer PC) Operating System (iOS 11.4.1, Windows 10,)   My Question or Issue   When I use my ipad or iphone to stream ...

Katerina

Spotify Legend

2631 Views

10 replies

0 likes

  • 2631 Views
  • 10 replies
  • 0 likes