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Music jumps like scratched CD

Music jumps like scratched CD

Mqnorholt

Can anyone help? 

When I play song on my spotify app for iOS (newest version of App on Iphone SE), the songs jump a few seconds ahead all the time and it sound like a scrathced cd. THis problem just started two days ago. Never experienced it before.

Plan

Premium

Country

Denmark 

Device

(iPhone SE)

Operating System

(iOS 11.4.1.)

 

My Question or Issue

 

Reply
1 Reply

Loxer

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerSpotify Star
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

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