Help Wizard

Step 1


Stops playing at the end of every song

Stops playing at the end of every song


Every song I play stops with 2 seconds left. When I hit play nothing happens. Only thing to do is hit next in order to keep playing music. I have searched this but every fix I’ve tried has not helped. I have made sure my gapless play back is on and my version is up to date. I’m running version I am on ios 11 on an iPhone 7plus. I am a premium subscriber as well. This happens either I’m off line, on WiFi, or 4g/3g. This is making very inconvient to use the app. Please help! This has been happening for about a month now. 


1 Reply

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

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