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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37166 Views

41 replies

10 likes

  • 37166 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102669 Views

115 replies

12 likes

Other
  • 102669 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1305 Views

0 replies

0 likes

iOS
  • 1305 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299149 Views

61 replies

16 likes

  • 299149 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125835 Views

19 replies

38 likes

  • 125835 Views
  • 19 replies
  • 38 likes

Music on iPhone

So here is the deal, I currently have a iPhone 7 with 256GB. It almost has over 70GB of music on it. I may be upgrading to an iPhone X and for the price I might get the 64GB variant. The issue is my music. I already have cut lots of it down to make m...

Casual Listener

So here is the deal,   I currently have a iPhone 7 with 256GB. It almost has over 70GB of music on it. I may be upgrading to an iPhone X and for the price I might get the 64GB variant. The iss...

Loxer

Community Legend

1772 Views

4 replies

0 likes

iphone x
storage
wifi
x
  • 1772 Views
  • 4 replies
  • 0 likes

Music switches to iTunes- IPhone X

PlanPremiumCountryUS DeviceiPhone X Operating SystemiOS 11.4.1 My Question or Issue Music switches from Spotify to my iTunes playlist on my phone. It happens mid-song. More frequent when connected via USB/Bluetooth on my car. Also happens when just l...

Newbie

  Plan Premium Country US   Device iPhone X  Operating System iOS 11.4.1   My Question or Issue   Music switches from Spotify to my iTunes playlist on my phone. ...

Loxer

Community Legend

1167 Views

2 replies

0 likes

iPhone X issues
itunes
  • 1167 Views
  • 2 replies
  • 0 likes

Music Quality Streaming disabled

Premium user, cant change the music quality on iOs  

Newbie

Premium user, cant change the music quality on iOs  

Billy-J

Spotify Star

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

[Music] Stop Playback after a Track

Hi,its very sad when im listening music, and the song stop with no reason, always on the first 6 seconds, so i have to open the app, and click next to continue with the playlist. Please Help!! i have an iphone 8

Newbie

Hi, its very sad when im listening music, and the song stop with no reason, always on the first 6 seconds, so i have to open the app, and click next to continue with the playlist.   Plea...

Loxer

Community Legend

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes

Spotify Codes

PlanFreeCountry United StatesDevice(iPhone 7)Operating System(iOS 11) My Question or IssueHow do I add a cover photo for the Spotify code?

Newbie

Plan Free Country  United States Device (iPhone 7) Operating System (iOS 11)   My Question or Issue How do I add a cover photo for the Spotify code?

Loxer

Community Legend

1114 Views

1 replies

0 likes

Connect
Music
Other
  • 1114 Views
  • 1 replies
  • 0 likes

Can you still connect Spotify to last.fm from iPhone?

Hello. I'm wondering whether you can connect your iPhone to your last.fm account from your iPhone? My iPhone is an iPhone 7 and I use Spotify Free.

Newbie

Hello. I'm wondering whether you can connect your iPhone to your last.fm account from your iPhone? My iPhone is an iPhone 7 and I use Spotify Free.    

Loxer

Community Legend

7606 Views

1 replies

0 likes

  • 7606 Views
  • 1 replies
  • 0 likes

says im offline

whenever i put my phone onto mobile data the app says im offline, to get it to work i have to delete and then re download the spotify app whenever im not using wifi. is there anyway of fixing this so i can use spotify on mobile data?PlanFree/PremiumC...

Casual Listener

whenever i put my phone onto mobile data the app says im offline, to get it to work i have to delete and then re download the spotify app whenever im not using wifi. is there anyway of fixing this so...

k_wil03

Casual Listener

1202 Views

4 replies

0 likes

  • 1202 Views
  • 4 replies
  • 0 likes

Spotify simply does not load into the home screen

PlanPremiumCountryUnited StatesDeviceiPhone 6sOperating SystemiOS 11.4.1 My Question or Issue:After accidentally leaving Spotify running overnight, whenever I open up Spotify on my phone it simply hangs there. I get the notification for Waze and all ...

Newbie

  Plan Premium Country United States Device iPhone 6s Operating System iOS 11.4.1   My Question or Issue: After accidentally leaving Spotify running overnight, whenever I open up...

Loxer

Community Legend

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Can i import a local file into the IOS app?

Hi all! I had some local files I LOVED on my laptop, but I recently ditched my laptop and switched to an iPad to replace it. I would like to download the music files to my iPad and then import it into my Spotify app from there so I can continue to li...

Newbie

Hi all!   I had some local files I LOVED on my laptop, but I recently ditched my laptop and switched to an iPad to replace it. I would like to download the music files to my iPad and then impo...

Loxer

Community Legend

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Update 9.0

My questions Tell me you idea for update 9.0.Your screenshot (created).Other.

Gig Goer

My questions  Tell me you idea for update 9.0.Your screenshot (created).Other.    

Loxer

Community Legend

1092 Views

1 replies

0 likes

Update
  • 1092 Views
  • 1 replies
  • 0 likes

Some song won't play

PlanPremiumCountryNorway DeviceiPhone 6s My Question or IssueMost songs play normally, but some songs won't play at all even if I'm connected to the internet. When pressing the song on the app, nothing happens - it doesn't turn grey, and the song doe...

Newbie

Plan Premium Country Norway  Device iPhone 6s     My Question or Issue Most songs play normally, but some songs won't play at all even if I'm connected to the internet. When p...

Billy-J

Spotify Star

720 Views

1 replies

0 likes

  • 720 Views
  • 1 replies
  • 0 likes

not auto downloading the fresh weekly songs on wifi

PlanPremiumCountry CZDeviceIphone XOperating System 11.4.1 My Question or IssueHi guys,I have some playlists like "release radar" that is refreshing the songs every week.Issue is that spotify is not auto downloading the fresh weekly songs while i am ...

Regular

Plan Premium Country  CZ Device Iphone X Operating System  11.4.1   My Question or Issue Hi guys, I have some playlists like "release radar" that is refreshing the songs eve...

sira_spota

Regular

932 Views

2 replies

0 likes

  • 932 Views
  • 2 replies
  • 0 likes

Shuffle error with aiplay

PlanPremiumCountry DenmarkDeviceIphone XB&O M5 speakerOperating Systemios 11.4.1 My Question or Issuei have just switched from af bluetooth speaker (B&O A2) to a speaker that have airplay (B&O M5). I had no problems with spotify when i used it via th...

Newbie

Plan Premium Country  Denmark Device Iphone X B&O M5 speaker Operating System ios 11.4.1   My Question or Issue i have just switched from af bluetooth speaker (B&O A2) to...

Loxer

Community Legend

585 Views

1 replies

0 likes

  • 585 Views
  • 1 replies
  • 0 likes

App is unresponsive from video in IOS

PlanFreeCountry USADeviceiPhone 8Operating SystemiOS 11.4.1 My Question or Issue When I am listening to Spotify on my iphone, whenever a video attempts to play (advertisement or music video), the app freezes/becomes unresponsive. The only way to bypa...

Newbie

Plan Free Country  USA Device iPhone 8 Operating System iOS 11.4.1  My Question or Issue  When I am listening to Spotify on my iphone, whenever a video attempts to play (adver...

Billy-J

Spotify Star

987 Views

1 replies

0 likes

Freezing
iOS
iphone
unresponsive
video
  • 987 Views
  • 1 replies
  • 0 likes

Playlist shuffle plays other songs

PlanFreeCountry spainDeviceiPhone 6SOperating SystemiOS 11.4.1 My Question or IssueHi there, I've created a personal playlist with the songs i like and when I shuffle play it, does play other songs not in the playlist. I don't know what happen.Anyone...

Newbie

Plan Free Country  spain Device iPhone 6S Operating System iOS 11.4.1       My Question or Issue Hi there, I've created a personal playlist with the songs i like and...

hoffmanjoshua

Regular

646 Views

1 replies

0 likes

  • 646 Views
  • 1 replies
  • 0 likes

Sorting playlist

PlanPremiumCountryukDevice(iPhone 8 & 5Operating System(iOS 10, , Windows 10,etc.) My Question or Issue Why cant we inverse the playlist then change the sort order As soon as use any of the sort functions you cannot custom sort songs anymore this isn...

Regular

Plan Premium Countryuk Device (iPhone 8 & 5 Operating System (iOS 10, , Windows 10,etc.)   My Question or Issue   Why cant we inverse the playlist then change the sort order&n...

bongoboyza

Regular

757 Views

2 replies

0 likes

Other
  • 757 Views
  • 2 replies
  • 0 likes

Doesn't function on iPod

Premium iPod Touch 2nd Gen. I used to use Spotify on my iPod until it just stopped working. How to solve this issue?

Casual Listener

Premium  iPod Touch 2nd Gen.   I used to use Spotify on my iPod until it just stopped working. How to solve this issue?

ayberkbilgin

Casual Listener

2320 Views

6 replies

0 likes

  • 2320 Views
  • 6 replies
  • 0 likes

Songs keep skipping

My music keeps skipping and it’s startinf to drive me insane. I can’t even get 30 seconds into any song without it skipping to the next one or pausing. I’ve tried everything and nothing at all is working. I’ve tried restarting the app, logging out, d...

Casual Listener

My music keeps skipping and it’s startinf to drive me insane. I can’t even get 30 seconds into any song without it skipping to the next one or pausing. I’ve tried everything and nothing at all is wor...

Billy-J

Spotify Star

1861 Views

8 replies

0 likes

Skipping songs
  • 1861 Views
  • 8 replies
  • 0 likes

Volume lowers when in iMessage

PlanPremiumCountry Usa DeviceiPhone 8Operating SystemiOS 10 My Question or IssueWhen listening to music, if I open my iMessages app the volume lowers a bit (sort of like how navigation apps reduce the volume when they’re about to speak). It comes rig...

Newbie

Plan Premium Country  Usa   Device iPhone 8 Operating System iOS 10   My Question or Issue When listening to music, if I open my iMessages app the volume lowers a bit (sort ...

Loxer

Community Legend

52388 Views

1 replies

1 likes

iMessage
volume
  • 52388 Views
  • 1 replies
  • 1 likes

Solved!! Song not on Spotify!

Can you add the song "You & I" By IU? I don't see why not... most of her other songs are already on Spotify! Thank you!

Newbie

  Can you add the song "You & I" By IU? I don't see why not... most of her other songs are already on Spotify! Thank you!  

Bittencourt

Spotify Star

2689 Views

1 replies

1 likes

  • 2689 Views
  • 1 replies
  • 1 likes