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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408514 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279732 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178918 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryBrazilOperating SystemiOsMy Question or IssueSo, I have a playlist with a lot of songs, like 700 and I always listen to it in shuffle mode, but lately I noticed that only a few musics play, like only 50. Is there any way that I can ...
Plan Premium Country Brazil Operating System iOs My Question or Issue So, I have a playlist with a lot of songs, like 700 and I always listen to it in shuffle mode, but lately I noticed that o...
Roadie
734 Views
1 replies
0 likes
PlanPremiumCountrySpainDeviceiPhone 8Operating SystemiOS 12 Beta My Question or Issue
Plan Premium Country Spain Device iPhone 8 Operating System iOS 12 Beta My Question or Issue
Community Legend
572 Views
1 replies
0 likes
PlanPremiumCountry DenmarkDeviceiPhone XOperating SystemiOS 11 My Question or Issue I am not able to select Chromecast devices while my phone is connected to my bluetooth speaker. As soon as i disconnect the speaker i get the Devices Available link. ...
Plan Premium Country Denmark Device iPhone X Operating System iOS 11 My Question or Issue I am not able to select Chromecast devices while my phone is connected to my blu...
Community Legend
637 Views
1 replies
0 likes
I'm having issues playing songs from the Red Hot Chili Peppers on my phone. The songs will play on my desktop, but only after a full clean install. I have reinstalled spotify twice on my phone but it won't work.
I'm having issues playing songs from the Red Hot Chili Peppers on my phone. The songs will play on my desktop, but only after a full clean install. I have reinstalled spotify twice on my phone but it...
Music Fan
2212 Views
3 replies
4 likes
Hello everyone, i was wondering how behind the lyrics work on spotify. i have it disabled and still showing up that genius window. id like to turn it off. am i doin smth wrong?PlanPremiumCountry CzechDeviceiPhone 6aOperating System(iOS 12 My Question...
Hello everyone, i was wondering how behind the lyrics work on spotify. i have it disabled and still showing up that genius window. id like to turn it off. am i doin smth wrong? Plan Premium ...
Music Fan
1073 Views
2 replies
0 likes
Planfree spotify accountCountry USADeviceiPad Air Operating SystemiOS 10My Question or Issue After listening to my playlist music for awhile when a song ends it will swtich to the suggested raido music. This will typically happen when I listen to mus...
Plan free spotify account Country USA Device iPad Air Operating System iOS 10 My Question or Issue After listening to my playlist music for awhile when a song...
Casual Listener
716 Views
2 replies
0 likes
Does anybody know if it is possible at all to disable full screen album artwork playback on iOS? Thanks.
Does anybody know if it is possible at all to disable full screen album artwork playback on iOS? Thanks.
Community Legend
5409 Views
1 replies
1 likes
PlanPremiumCountry CanadaDeviceiPhone 8 64gbOperating System(iOS 11.4) My Question or Issue My iPhone constantly says I'm offline whenever I am on LTE data and therefore I can't stream anything on Spotify Premium whenever I'm away from WiFi. Here's w...
Plan Premium Country Canada Device iPhone 8 64gb Operating System (iOS 11.4) My Question or Issue My iPhone constantly says I'm offline whenever I am on LTE data ...
Regular
15443 Views
4 replies
0 likes
When will you finally release an app that’s fun, inspiring and intuitive??? I hate that 90% of the real estate in the app is completely irrelevant for me but it takes 5 clicks to get to a playlist that I love! I am so annoyed every day about that!!!
When will you finally release an app that’s fun, inspiring and intuitive??? I hate that 90% of the real estate in the app is completely irrelevant for me but it takes 5 clicks to...
Community Legend
1024 Views
1 replies
2 likes
PlanPremiumCountry GermanyDevice(iPhone X)Operating System(iOS 12) My Question or IssueHow the **bleep** can I completely disable Genius?I have already uninstalled "Genius"! I also have the latest version of Spotify and "behind the lyrics" is switche...
Plan Premium Country Germany Device (iPhone X) Operating System (iOS 12) My Question or Issue How the **bleep** can I completely disable Genius? I have already uninstalled "...
Community Legend
7475 Views
3 replies
1 likes
I’m really frustrated with the local files feature. I’ve been trying to work out how it works with no success. I’ve got a few albums I’d like to add to Spotify on my mobile but only one album appears on my phone in a playlist and the other ones don’t...
I’m really frustrated with the local files feature. I’ve been trying to work out how it works with no success. I’ve got a few albums I’d like to add to Spotify on my mobile but only one album a...
Casual Listener
1016 Views
1 replies
0 likes
PlanFree/PremiumCountry My Question or IssueI notice now there is no extreme setting in the app jsut "very high" is this setting the new extreme??
Plan Free/Premium Country My Question or Issue I notice now there is no extreme setting in the app jsut "very high" is this setting the new extreme??
Community Legend
765 Views
1 replies
0 likes
Plan PremiumDevice (iPhone 7)Operating System (iOS 11.4)Car: VW Passat 2017 with Discovery Pro for about a week now Spotify refuses to start properly on CarPlay. When connected car display gets buggy/ irresponsive and finally shows “Unable to connect...
Plan Premium Device (iPhone 7) Operating System (iOS 11.4) Car: VW Passat 2017 with Discovery Pro for about a week now Spotify refuses to start properly on CarPlay. When co...
Gig Goer
4957 Views
1 replies
0 likes
When I try to use spotify through USB in my car, music plays but I cant use the app itself. The logo stays on the screen (docked mode?) and I can access it as soon as I unplug the USB. I have an iphone 7 just updated to iOS 11.4.1. The radio is a new...
When I try to use spotify through USB in my car, music plays but I cant use the app itself. The logo stays on the screen (docked mode?) and I can access it as soon as I unplug the USB. I have...
Casual Listener
1305 Views
1 replies
0 likes
hey guys, I am using spotify on carplay, but as of yesterday it shows a blank screen on carplay, i updated the app, but still the same problem. its on ios 11.3.1. if i may say what kind of car--its a honda civic 2017....any hlep would be appreciated....
hey guys, I am using spotify on carplay, but as of yesterday it shows a blank screen on carplay, i updated the app, but still the same problem. its on ios 11.3.1. if i may say what kind of car...
Regular
50977 Views
9 replies
9 likes
PlanFreeCountryUnited States DeviceiPhone 8 My Question or IssueThere is no radio option on the mobile app. It is available on my desktop but not the mobile app. I have the latest update and have also un-installed and reinstalled and there still is n...
Plan Free Country United States Device iPhone 8 My Question or Issue There is no radio option on the mobile app. It is available on my desktop but not the mobile app. I have the ...
Community Legend
660 Views
1 replies
0 likes
Plan planing to have premiumCountry DeviceiPhone 6sOperating Systemios 10My Question or Issuei installed the app but it says that "spotify premium cant be purchased in this app". And the app is not the usual app. its weird. please help meee
Plan planing to have premium Country Device iPhone 6s Operating System ios 10 My Question or Issue i installed the app but it says that "spotify premium cant be purchased in thi...
Spotify Star
2010 Views
1 replies
0 likes
Plan(Free/Premium) PremiumCountry USADevice iPhone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) iOS, up to date, as is Spotify version. My Question or Issue Spotify is randomly pausing and skipping songs when I'm listening. Not a bufferin...
Plan (Free/Premium) Premium Country USA Device iPhone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS, up to date, as is Spotify version. My Ques...
Casual Listener
5255 Views
4 replies
9 likes
PlanPremiumDeviceiPhone 6Operating SystemiOS 11.4 I’ve had a problem with the song not showing on the control center or lock screen, along with the album art being gone on lock screen and control center. It has been this way for a while, and I don’t ...
Plan Premium Device iPhone 6 Operating System iOS 11.4 I’ve had a problem with the song not showing on the control center or lock screen, along with the album art being gone on lock scr...
Community Legend
3624 Views
1 replies
0 likes
PlanFamily/PremiumCountryUSDevice(iPhone X)Operating SystemNewest OS My Question or IssueSpotify in Carplay in the Greek language says "Playlists" (in English). It should match the iOS language setting as it does in the iOS app itself which says "λίσ...
Plan Family/Premium Country USDevice (iPhone X) Operating System Newest OS My Question or Issue Spotify in Carplay in the Greek language says "Playlists" (in English). ...
Spotify
1256 Views
3 replies
0 likes
