Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232345 Views

27 replies

5 likes

  • 232345 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113865 Views

116 replies

13 likes

Other
  • 113865 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2276 Views

0 replies

0 likes

iOS
  • 2276 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303829 Views

61 replies

16 likes

  • 303829 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129594 Views

19 replies

38 likes

  • 129594 Views
  • 19 replies
  • 38 likes

Can you still connect Spotify to last.fm from iPhone?

Hello. I'm wondering whether you can connect your iPhone to your last.fm account from your iPhone? My iPhone is an iPhone 7 and I use Spotify Free.

Newbie

Hello. I'm wondering whether you can connect your iPhone to your last.fm account from your iPhone? My iPhone is an iPhone 7 and I use Spotify Free.    

Loxer

Community Legend

7630 Views

1 replies

0 likes

  • 7630 Views
  • 1 replies
  • 0 likes

says im offline

whenever i put my phone onto mobile data the app says im offline, to get it to work i have to delete and then re download the spotify app whenever im not using wifi. is there anyway of fixing this so i can use spotify on mobile data?PlanFree/PremiumC...

Casual Listener

whenever i put my phone onto mobile data the app says im offline, to get it to work i have to delete and then re download the spotify app whenever im not using wifi. is there anyway of fixing this so...

k_wil03

Casual Listener

1232 Views

4 replies

0 likes

  • 1232 Views
  • 4 replies
  • 0 likes

Spotify simply does not load into the home screen

PlanPremiumCountryUnited StatesDeviceiPhone 6sOperating SystemiOS 11.4.1 My Question or Issue:After accidentally leaving Spotify running overnight, whenever I open up Spotify on my phone it simply hangs there. I get the notification for Waze and all ...

Newbie

  Plan Premium Country United States Device iPhone 6s Operating System iOS 11.4.1   My Question or Issue: After accidentally leaving Spotify running overnight, whenever I open up...

Loxer

Community Legend

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

Can i import a local file into the IOS app?

Hi all! I had some local files I LOVED on my laptop, but I recently ditched my laptop and switched to an iPad to replace it. I would like to download the music files to my iPad and then import it into my Spotify app from there so I can continue to li...

Newbie

Hi all!   I had some local files I LOVED on my laptop, but I recently ditched my laptop and switched to an iPad to replace it. I would like to download the music files to my iPad and then impo...

Loxer

Community Legend

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Update 9.0

My questions Tell me you idea for update 9.0.Your screenshot (created).Other.

Gig Goer

My questions  Tell me you idea for update 9.0.Your screenshot (created).Other.    

Loxer

Community Legend

1146 Views

1 replies

0 likes

Update
  • 1146 Views
  • 1 replies
  • 0 likes

Some song won't play

PlanPremiumCountryNorway DeviceiPhone 6s My Question or IssueMost songs play normally, but some songs won't play at all even if I'm connected to the internet. When pressing the song on the app, nothing happens - it doesn't turn grey, and the song doe...

Newbie

Plan Premium Country Norway  Device iPhone 6s     My Question or Issue Most songs play normally, but some songs won't play at all even if I'm connected to the internet. When p...

Billy-J

Spotify Star

735 Views

1 replies

0 likes

  • 735 Views
  • 1 replies
  • 0 likes

not auto downloading the fresh weekly songs on wifi

PlanPremiumCountry CZDeviceIphone XOperating System 11.4.1 My Question or IssueHi guys,I have some playlists like "release radar" that is refreshing the songs every week.Issue is that spotify is not auto downloading the fresh weekly songs while i am ...

Regular

Plan Premium Country  CZ Device Iphone X Operating System  11.4.1   My Question or Issue Hi guys, I have some playlists like "release radar" that is refreshing the songs eve...

sira_spota

Regular

947 Views

2 replies

0 likes

  • 947 Views
  • 2 replies
  • 0 likes

Shuffle error with aiplay

PlanPremiumCountry DenmarkDeviceIphone XB&O M5 speakerOperating Systemios 11.4.1 My Question or Issuei have just switched from af bluetooth speaker (B&O A2) to a speaker that have airplay (B&O M5). I had no problems with spotify when i used it via th...

Newbie

Plan Premium Country  Denmark Device Iphone X B&O M5 speaker Operating System ios 11.4.1   My Question or Issue i have just switched from af bluetooth speaker (B&O A2) to...

Loxer

Community Legend

605 Views

1 replies

0 likes

  • 605 Views
  • 1 replies
  • 0 likes

App is unresponsive from video in IOS

PlanFreeCountry USADeviceiPhone 8Operating SystemiOS 11.4.1 My Question or Issue When I am listening to Spotify on my iphone, whenever a video attempts to play (advertisement or music video), the app freezes/becomes unresponsive. The only way to bypa...

Newbie

Plan Free Country  USA Device iPhone 8 Operating System iOS 11.4.1  My Question or Issue  When I am listening to Spotify on my iphone, whenever a video attempts to play (adver...

Billy-J

Spotify Star

1004 Views

1 replies

0 likes

Freezing
iOS
iphone
unresponsive
video
  • 1004 Views
  • 1 replies
  • 0 likes

Playlist shuffle plays other songs

PlanFreeCountry spainDeviceiPhone 6SOperating SystemiOS 11.4.1 My Question or IssueHi there, I've created a personal playlist with the songs i like and when I shuffle play it, does play other songs not in the playlist. I don't know what happen.Anyone...

Newbie

Plan Free Country  spain Device iPhone 6S Operating System iOS 11.4.1       My Question or Issue Hi there, I've created a personal playlist with the songs i like and...

hoffmanjoshua

Regular

657 Views

1 replies

0 likes

  • 657 Views
  • 1 replies
  • 0 likes

Sorting playlist

PlanPremiumCountryukDevice(iPhone 8 & 5Operating System(iOS 10, , Windows 10,etc.) My Question or Issue Why cant we inverse the playlist then change the sort order As soon as use any of the sort functions you cannot custom sort songs anymore this isn...

Regular

Plan Premium Countryuk Device (iPhone 8 & 5 Operating System (iOS 10, , Windows 10,etc.)   My Question or Issue   Why cant we inverse the playlist then change the sort order&n...

bongoboyza

Regular

779 Views

2 replies

0 likes

Other
  • 779 Views
  • 2 replies
  • 0 likes

Doesn't function on iPod

Premium iPod Touch 2nd Gen. I used to use Spotify on my iPod until it just stopped working. How to solve this issue?

Casual Listener

Premium  iPod Touch 2nd Gen.   I used to use Spotify on my iPod until it just stopped working. How to solve this issue?

ayberkbilgin

Casual Listener

2348 Views

6 replies

0 likes

  • 2348 Views
  • 6 replies
  • 0 likes

Songs keep skipping

My music keeps skipping and it’s startinf to drive me insane. I can’t even get 30 seconds into any song without it skipping to the next one or pausing. I’ve tried everything and nothing at all is working. I’ve tried restarting the app, logging out, d...

Casual Listener

My music keeps skipping and it’s startinf to drive me insane. I can’t even get 30 seconds into any song without it skipping to the next one or pausing. I’ve tried everything and nothing at all is wor...

Billy-J

Spotify Star

1906 Views

8 replies

0 likes

Skipping songs
  • 1906 Views
  • 8 replies
  • 0 likes

Volume lowers when in iMessage

PlanPremiumCountry Usa DeviceiPhone 8Operating SystemiOS 10 My Question or IssueWhen listening to music, if I open my iMessages app the volume lowers a bit (sort of like how navigation apps reduce the volume when they’re about to speak). It comes rig...

Newbie

Plan Premium Country  Usa   Device iPhone 8 Operating System iOS 10   My Question or Issue When listening to music, if I open my iMessages app the volume lowers a bit (sort ...

Loxer

Community Legend

52482 Views

1 replies

1 likes

iMessage
volume
  • 52482 Views
  • 1 replies
  • 1 likes

Solved!! Song not on Spotify!

Can you add the song "You & I" By IU? I don't see why not... most of her other songs are already on Spotify! Thank you!

Newbie

  Can you add the song "You & I" By IU? I don't see why not... most of her other songs are already on Spotify! Thank you!  

Bittencourt

Spotify Star

2713 Views

1 replies

1 likes

  • 2713 Views
  • 1 replies
  • 1 likes

Need to be a rockstar to change playlist cover photos

I'm aware that if you're on desktop you can change cover photos for playlists, however you have to be a Rockstar to do so. Is there any quick way to become one? i really just want to change my playlist photos and don't want to go through a big hassle...

Casual Listener

  I'm aware that if you're on desktop you can change cover photos for playlists, however you have to be a Rockstar to do so. Is there any quick way to become one? i really just want to change m...

Loxer

Community Legend

1131 Views

3 replies

0 likes

  • 1131 Views
  • 3 replies
  • 0 likes

new iPhone 8 downloading one song every 5minutes

PlanPremiumCountry AustraliaDeviceiPhone 8Operating SystemiOS 10 My Question or Issue Hi, my partner just recently purchased an iPhone 8, set her phone up and first thing she did was connect to wifi and download spotify to get her songs on her phone....

Newbie

  Plan Premium Country  Australia Device iPhone 8 Operating System iOS 10   My Question or Issue  Hi,   my partner just recently purchased an iPhone 8, set her p...

Loxer

Community Legend

620 Views

2 replies

0 likes

  • 620 Views
  • 2 replies
  • 0 likes

Cant play my songs offline even im in premium. all my songs were lost and its like it has been erase

cant play my all my songs offline now. even though im on premium. its like it has been erased need to be downloaded again. i always pay my monthly bill but why. please help using iphone ios 11. thanks

Newbie

cant play my all my songs offline now. even though im on premium. its like it has been erased need to be downloaded again. i always pay my monthly bill but why. please help  using iphone ios 11....

Loxer

Community Legend

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

data usage and downloaded music

Spotify PremiumiPhone 7, iOS 11.4.1, carrier is AT&T in the U.S.Please excuse the repeat of details in this post. I just want to be sure that I am clear for anyone who can answer my questions.........I am using the Spotify app on my iPhone. I have se...

Newbie

Spotify Premium iPhone 7, iOS 11.4.1, carrier is AT&T in the U.S. Please excuse the repeat of details in this post. I just want to be sure that I am clear for anyone who can answer my ques...

Loxer

Community Legend

1945 Views

1 replies

0 likes

  • 1945 Views
  • 1 replies
  • 0 likes

I can no longer play both downloaded and non-downloaded songs

PlanFree/PremiumCountry I just upgraded to a new iphone and downloaded the latest version of the spotify app. Now I can no longer play both downloaded and non-downloaded songs. When I set playback to offline I can only play downloaded songs. When I t...

Regular

Plan Free/Premium Country     I just upgraded to a new iphone and downloaded the latest version of the spotify app.  Now I can no longer play both downloaded and non-downloaded so...

Loxer

Community Legend

953 Views

3 replies

0 likes

  • 953 Views
  • 3 replies
  • 0 likes