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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237694 Views

27 replies

5 likes

  • 237694 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118904 Views

116 replies

13 likes

Other
  • 118904 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2703 Views

0 replies

0 likes

iOS
  • 2703 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305535 Views

62 replies

16 likes

  • 305535 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130866 Views

19 replies

38 likes

  • 130866 Views
  • 19 replies
  • 38 likes

Some song won't play

PlanPremiumCountryNorway DeviceiPhone 6s My Question or IssueMost songs play normally, but some songs won't play at all even if I'm connected to the internet. When pressing the song on the app, nothing happens - it doesn't turn grey, and the song doe...

Newbie

Plan Premium Country Norway  Device iPhone 6s     My Question or Issue Most songs play normally, but some songs won't play at all even if I'm connected to the internet. When p...

Billy-J

Spotify Star

741 Views

1 replies

0 likes

  • 741 Views
  • 1 replies
  • 0 likes

not auto downloading the fresh weekly songs on wifi

PlanPremiumCountry CZDeviceIphone XOperating System 11.4.1 My Question or IssueHi guys,I have some playlists like "release radar" that is refreshing the songs every week.Issue is that spotify is not auto downloading the fresh weekly songs while i am ...

Regular

Plan Premium Country  CZ Device Iphone X Operating System  11.4.1   My Question or Issue Hi guys, I have some playlists like "release radar" that is refreshing the songs eve...

sira_spota

Regular

955 Views

2 replies

0 likes

  • 955 Views
  • 2 replies
  • 0 likes

Shuffle error with aiplay

PlanPremiumCountry DenmarkDeviceIphone XB&O M5 speakerOperating Systemios 11.4.1 My Question or Issuei have just switched from af bluetooth speaker (B&O A2) to a speaker that have airplay (B&O M5). I had no problems with spotify when i used it via th...

Newbie

Plan Premium Country  Denmark Device Iphone X B&O M5 speaker Operating System ios 11.4.1   My Question or Issue i have just switched from af bluetooth speaker (B&O A2) to...

Loxer

Community Legend

610 Views

1 replies

0 likes

  • 610 Views
  • 1 replies
  • 0 likes

App is unresponsive from video in IOS

PlanFreeCountry USADeviceiPhone 8Operating SystemiOS 11.4.1 My Question or Issue When I am listening to Spotify on my iphone, whenever a video attempts to play (advertisement or music video), the app freezes/becomes unresponsive. The only way to bypa...

Newbie

Plan Free Country  USA Device iPhone 8 Operating System iOS 11.4.1  My Question or Issue  When I am listening to Spotify on my iphone, whenever a video attempts to play (adver...

Billy-J

Spotify Star

1009 Views

1 replies

0 likes

Freezing
iOS
iphone
unresponsive
video
  • 1009 Views
  • 1 replies
  • 0 likes

Playlist shuffle plays other songs

PlanFreeCountry spainDeviceiPhone 6SOperating SystemiOS 11.4.1 My Question or IssueHi there, I've created a personal playlist with the songs i like and when I shuffle play it, does play other songs not in the playlist. I don't know what happen.Anyone...

Newbie

Plan Free Country  spain Device iPhone 6S Operating System iOS 11.4.1       My Question or Issue Hi there, I've created a personal playlist with the songs i like and...

hoffmanjoshua

Regular

664 Views

1 replies

0 likes

  • 664 Views
  • 1 replies
  • 0 likes

Sorting playlist

PlanPremiumCountryukDevice(iPhone 8 & 5Operating System(iOS 10, , Windows 10,etc.) My Question or Issue Why cant we inverse the playlist then change the sort order As soon as use any of the sort functions you cannot custom sort songs anymore this isn...

Regular

Plan Premium Countryuk Device (iPhone 8 & 5 Operating System (iOS 10, , Windows 10,etc.)   My Question or Issue   Why cant we inverse the playlist then change the sort order&n...

bongoboyza

Regular

786 Views

2 replies

0 likes

Other
  • 786 Views
  • 2 replies
  • 0 likes

Doesn't function on iPod

Premium iPod Touch 2nd Gen. I used to use Spotify on my iPod until it just stopped working. How to solve this issue?

Casual Listener

Premium  iPod Touch 2nd Gen.   I used to use Spotify on my iPod until it just stopped working. How to solve this issue?

ayberkbilgin

Casual Listener

2369 Views

6 replies

0 likes

  • 2369 Views
  • 6 replies
  • 0 likes

Songs keep skipping

My music keeps skipping and it’s startinf to drive me insane. I can’t even get 30 seconds into any song without it skipping to the next one or pausing. I’ve tried everything and nothing at all is working. I’ve tried restarting the app, logging out, d...

Casual Listener

My music keeps skipping and it’s startinf to drive me insane. I can’t even get 30 seconds into any song without it skipping to the next one or pausing. I’ve tried everything and nothing at all is wor...

Billy-J

Spotify Star

1911 Views

8 replies

0 likes

Skipping songs
  • 1911 Views
  • 8 replies
  • 0 likes

Volume lowers when in iMessage

PlanPremiumCountry Usa DeviceiPhone 8Operating SystemiOS 10 My Question or IssueWhen listening to music, if I open my iMessages app the volume lowers a bit (sort of like how navigation apps reduce the volume when they’re about to speak). It comes rig...

Newbie

Plan Premium Country  Usa   Device iPhone 8 Operating System iOS 10   My Question or Issue When listening to music, if I open my iMessages app the volume lowers a bit (sort ...

Loxer

Community Legend

52503 Views

1 replies

1 likes

iMessage
volume
  • 52503 Views
  • 1 replies
  • 1 likes

Solved!! Song not on Spotify!

Can you add the song "You & I" By IU? I don't see why not... most of her other songs are already on Spotify! Thank you!

Newbie

  Can you add the song "You & I" By IU? I don't see why not... most of her other songs are already on Spotify! Thank you!  

Bittencourt

Spotify Star

2726 Views

1 replies

1 likes

  • 2726 Views
  • 1 replies
  • 1 likes

Need to be a rockstar to change playlist cover photos

I'm aware that if you're on desktop you can change cover photos for playlists, however you have to be a Rockstar to do so. Is there any quick way to become one? i really just want to change my playlist photos and don't want to go through a big hassle...

Casual Listener

  I'm aware that if you're on desktop you can change cover photos for playlists, however you have to be a Rockstar to do so. Is there any quick way to become one? i really just want to change m...

Loxer

Community Legend

1136 Views

3 replies

0 likes

  • 1136 Views
  • 3 replies
  • 0 likes

new iPhone 8 downloading one song every 5minutes

PlanPremiumCountry AustraliaDeviceiPhone 8Operating SystemiOS 10 My Question or Issue Hi, my partner just recently purchased an iPhone 8, set her phone up and first thing she did was connect to wifi and download spotify to get her songs on her phone....

Newbie

  Plan Premium Country  Australia Device iPhone 8 Operating System iOS 10   My Question or Issue  Hi,   my partner just recently purchased an iPhone 8, set her p...

Loxer

Community Legend

623 Views

2 replies

0 likes

  • 623 Views
  • 2 replies
  • 0 likes

Cant play my songs offline even im in premium. all my songs were lost and its like it has been erase

cant play my all my songs offline now. even though im on premium. its like it has been erased need to be downloaded again. i always pay my monthly bill but why. please help using iphone ios 11. thanks

Newbie

cant play my all my songs offline now. even though im on premium. its like it has been erased need to be downloaded again. i always pay my monthly bill but why. please help  using iphone ios 11....

Loxer

Community Legend

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

data usage and downloaded music

Spotify PremiumiPhone 7, iOS 11.4.1, carrier is AT&T in the U.S.Please excuse the repeat of details in this post. I just want to be sure that I am clear for anyone who can answer my questions.........I am using the Spotify app on my iPhone. I have se...

Newbie

Spotify Premium iPhone 7, iOS 11.4.1, carrier is AT&T in the U.S. Please excuse the repeat of details in this post. I just want to be sure that I am clear for anyone who can answer my ques...

Loxer

Community Legend

1953 Views

1 replies

0 likes

  • 1953 Views
  • 1 replies
  • 0 likes

I can no longer play both downloaded and non-downloaded songs

PlanFree/PremiumCountry I just upgraded to a new iphone and downloaded the latest version of the spotify app. Now I can no longer play both downloaded and non-downloaded songs. When I set playback to offline I can only play downloaded songs. When I t...

Regular

Plan Free/Premium Country     I just upgraded to a new iphone and downloaded the latest version of the spotify app.  Now I can no longer play both downloaded and non-downloaded so...

Loxer

Community Legend

959 Views

3 replies

0 likes

  • 959 Views
  • 3 replies
  • 0 likes

Spotify keeps playing after answering phone call

iPhone 7s, iOS 10.3.3, Spotify 8.4.8 Steps to reproduce:1. Play music from iPhone. (Just happened using the built-in speaker; not sure if this matters).2. Receive a phone call. Music pauses during this time.3. Answer phone call. Expected result: musi...

Regular

iPhone 7s, iOS 10.3.3, Spotify 8.4.8   Steps to reproduce: 1. Play music from iPhone. (Just happened using the built-in speaker; not sure if this matters). 2. Receive a phone call. Music pau...

Thatsall__Folks

Casual Listener

21165 Views

18 replies

11 likes

  • 21165 Views
  • 18 replies
  • 11 likes

Kenwood kdc-x302

So whenever I connect my phone to my kdx-x302 deck it locks my phone out of the app, and won’t let me control anything. I know they’ve got that “navigate on the deck” option but it’s way to difficult to do. All I get is the Spotify logo and then have...

Newbie

So whenever I connect my phone to my kdx-x302 deck it locks my phone out of the app, and won’t let me control anything. I know they’ve got that “navigate on the deck” option but it’s way to difficult...

amcbride

Casual Listener

9029 Views

13 replies

3 likes

  • 9029 Views
  • 13 replies
  • 3 likes

presale code

I️ am really looking forward to getting the presale code for my favourite artist billie eilish. but i’m afraid that it will come two hours late like it did for another artist. how can I️ make sure it won’t come late again?

Newbie

I️ am really looking forward to getting the presale code for my favourite artist billie eilish. but i’m afraid that it will come two hours late like it did for another artist. how can I️ make sure it...

krausehomes

Newbie

1153 Views

1 replies

0 likes

  • 1153 Views
  • 1 replies
  • 0 likes

The Home Screen is now always just black on iPhone 5S

Plan:PremiumCountry:UKDevice: iPhone 5SOperating System:iOS 11.4.1Build: 8.4.62.490 The Home Screen is now always just black on iPhone 5S. It used to take a while to go from black to something meaningful. Now it just stays black. (The other tabs are ...

Newbie

Plan:Premium Country:UK Device: iPhone 5S Operating System:iOS 11.4.1 Build: 8.4.62.490   The Home Screen is now always just black on iPhone 5S. It used to take a while to go from black to...

Billy-J

Spotify Star

1236 Views

1 replies

0 likes

  • 1236 Views
  • 1 replies
  • 0 likes

Spotify Mobile only loading some musics

PlanPremiumCountry BrasilDeviceiPhone 6 PlusOperating SystemiOS 11.4My Spotify Mobile doesn't show all musics of my playlist

Newbie

Plan Premium Country  Brasil Device iPhone 6 Plus Operating System iOS 11.4 My Spotify Mobile doesn't show all musics of my playlist    

Loxer

Community Legend

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes