Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 14341 Views
  • 1 replies
  • 1 likes
  • 14341 Views
  • 1 replies
  • 1 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 83337 Views
  • 125 replies
  • 33 likes
  • 83337 Views
  • 125 replies
  • 33 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 19410 Views
  • 8 replies
  • 0 likes
  • 19410 Views
  • 8 replies
  • 0 likes

Spotify deleted all my content and now does not download anything

Hello, help needed here!!!All my music was deleted recently, now I am trying to redownload the saved albums and nothing is happening. Having checked all the points in Spotify's list, I have enough free GB, I have a premium account, I only have three ...

  • Newbie
  • Hello, help needed here!!! All my music was deleted recently, now I am trying to redownload the saved albums and nothing is happening. Having checked all the points in Spotify's list, I have enough ...
  • 195 Views
  • 0 replies
  • 0 likes
  • 195 Views
  • 0 replies
  • 0 likes

can't play any playlist I created before

Hello, I was a premium user then I became a regular user. Now I can not play any of my playlists on my IOS device. I can play them on my Windows but not on IOS. They look greyed out on IOS.

  • Newbie
  • Hello,   I was a premium user then I became a regular user. Now I can not play any of my playlists on my IOS device. I can play them on my Windows but not on IOS. They look greyed out on IOS.&...
  • 219 Views
  • 0 replies
  • 0 likes
  • 219 Views
  • 0 replies
  • 0 likes

Artist music

Hi. This might be a bit of a noob question. But I am still veeery new. So is there an option in the iPhone app that will allow me to see all the songs and albums of the artist I searched for. When searching for an artist on pc, all their albums and s...

  • Casual Listener
  • Hi. This might be a bit of a noob question. But I am still veeery new. So is there an option in the iPhone app that will allow me to see all the songs and albums of the artist I searched for. When se...
  • jandre
  • Casual Listener
  • 321 Views
  • 2 replies
  • 0 likes
  • 321 Views
  • 2 replies
  • 0 likes

Problema al conectar a facebook

Estimados, tengo el siguiente problema: Comenze utilizando Spotify gratis desde facebook. Luego me dieron una cuenta nueva que es premium (Que no tiene ninguna relacion con alguna cuenta de Facebook). Por lo que quiero conectar mi cuenta premium a mi...

  • Visitor
  • Estimados, tengo el siguiente problema:   Comenze utilizando Spotify gratis desde facebook. Luego me dieron una cuenta nueva que es premium (Que no tiene ninguna relacion con alguna cuenta de ...
  • user-removed
  • Not applicable
  • 5625 Views
  • 2 replies
  • 0 likes
  • 5625 Views
  • 2 replies
  • 0 likes

debit card expiration is changed and I can’t update my payment method HELP!

So I got a new debit card same number just different security code and expiration. I’m trying to update my card info and it will not let me. Every time I click the button to change the info it just refreshes the page. I’m not on the internet much and...

  • Newbie
  • So I got a new debit card same number just different security code and expiration. I’m trying to update my card info and it will not let me. Every time I click the button to change the info it just r...
  • 340 Views
  • 0 replies
  • 0 likes
  • 340 Views
  • 0 replies
  • 0 likes

Spotify plays only by request

I started using Spotify few days ago, and it's amazing!But it works as a simple music app that you just request the artist/album/song and doesn't customize the songs according to your choice as Spotify supposed to do.I already chose many artists and ...

  • Newbie
  • I started using Spotify few days ago, and it's amazing! But it works as a simple music app that you just request the artist/album/song and doesn't customize the songs according to your choice as Spo...
  • 209 Views
  • 0 replies
  • 0 likes
  • 209 Views
  • 0 replies
  • 0 likes

SPOTIFY SUPPOSED TO BE OFFLINE BUT ASKS ME TO CONNECT

I just pay spotify because of this function... Most of the time I am in a place where I DONT HAVE internet connection, and thats why I NEED OFFLINE... So I have spotify premium, all playlists downloaded and its asking me to connect.. Why ??? I need O...

  • Newbie
  • I just pay spotify because of this function... Most of the time I am in a place where I DONT HAVE internet connection, and thats why I NEED OFFLINE... So I have spotify premium, all playlists downloa...
  • 238 Views
  • 0 replies
  • 0 likes
  • 238 Views
  • 0 replies
  • 0 likes

Two fairly major iOS app bugs

As an extensive user of the iOS app, for sometimes over 8 hours a day, I have noticed two fairly irritating bugs that are seriously impacting the user experience. Firstly, I keep repeat and shuffle on, so that my playlist loops randomly. This randoml...

  • Regular
  • As an extensive user of the iOS app, for sometimes over 8 hours a day, I have noticed two fairly irritating bugs that are seriously impacting the user experience.   Firstly, I keep repeat and ...
  • 433 Views
  • 0 replies
  • 0 likes
  • 433 Views
  • 0 replies
  • 0 likes

Images not loading on desktop version.

Hi! I've tried most of the solutions found of the internet, but none of them seem to work. I'm using Spotify on Windows/Desktop and the images does not want to load at all. Any solutions that I might have missed?

  • Newbie
  • Hi!   I've tried most of the solutions found of the internet, but none of them seem to work. I'm using Spotify on Windows/Desktop and the images does not want to load at all.   Any solu...
  • 278 Views
  • 0 replies
  • 0 likes
  • 278 Views
  • 0 replies
  • 0 likes

Car Mode

Hi! Recently, I was notified when I opened the app that car mode was available. I was pretty excited to try it but when I got into my car next, it wasn't available. Just wondering, did you guys take it off or is there a way to active it. I'm running ...

  • Newbie
  • Hi! Recently, I was notified when I opened the app that car mode was available. I was pretty excited to try it but when I got into my car next, it wasn't available. Just wondering, did you guys take ...
  • lotsoft
  • Newbie
  • 18862 Views
  • 10 replies
  • 18 likes
  • 18862 Views
  • 10 replies
  • 18 likes

Song keeps changing mid-music

I am trying to listen to music on my Phone (iPhone 7) but for some reason my music keeps randomly switching to other music, in other playlists. The switches occur at not specific time, but always while another song is playing. It’s very annoying and ...

  • Newbie
  • I am trying to listen to music on my Phone (iPhone 7) but for some reason my music keeps randomly switching to other music, in other playlists. The switches occur at not specific time, but always whi...
  • 349 Views
  • 0 replies
  • 0 likes
  • 349 Views
  • 0 replies
  • 0 likes

Lyrics

Hello everyone, I have an Iphone 7 and a premuim account in Spotify. I don’t know if Spotify reactivated their lyrics feature or not, but I’m the only one between my friends who does not have lyrics on his phone. I tried the same song with people who...

  • Newbie
  • Hello everyone,  I have an Iphone 7 and a premuim account in Spotify. I don’t know if Spotify reactivated their lyrics feature or not, but I’m the only one between my friends who does not have ...
  • user-removed
  • Not applicable
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Show albums under "artists" tab?

Hi just wondering if there is a way to set it up on iOS where I can see songs under each album they are on when clicking an artist under the "artist" tab in library. Now it's just a list of all songs, not broken up by album which is annoying. In orde...

  • Visitor
  • Hi just wondering if there is a way to set it up on iOS where I can see songs under each album they are on when clicking an artist under the "artist" tab in library. Now it's just a list of all songs...
  • heymattiol
  • Newbie
  • 2566 Views
  • 2 replies
  • 18 likes
  • 2566 Views
  • 2 replies
  • 18 likes

Offline Mode

When going from online mode to Offline, I used to have 30 days until I have to go Online, and now it only says I have 7 days. The next day I went back onto online mode and then switched to Offline and it now says I have 6 days.

  • Newbie
  • When going from online mode to Offline, I used to have 30 days until I have to go Online, and now it only says I have 7 days. The next day I went back onto online mode and then switched to Offline an...
  • songassistant
  • Composer
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

My music quality is fuzzy until I open my camera app?

For some reason, when I’m on other apps or just in Spotify the quality of the music isn’t as good. And then I randomly opened my camera app to take a picture and all of the sudden the music started sounding a lot better- and NORMAL. I’m really confus...

  • Newbie
  • For some reason, when I’m on other apps or just in Spotify the quality of the music isn’t as good. And then I randomly opened my camera app to take a picture and all of the sudden the music started s...
  • 439 Views
  • 0 replies
  • 0 likes
  • 439 Views
  • 0 replies
  • 0 likes

Solved!! Perennemente offline... anche in 4G

Da ieri non riesco più ad acoltare musica con Spotify, è in perenne ricerca di connessione! Con WiFi funziona, sugli altri dispositivi funziona ma sull'Iphone (in 4G) non prende... dice di connettersi ad internet.Ho già seguito tutte le FAQ per le va...

  • Casual Listener
  • Da ieri non riesco più ad acoltare musica con Spotify, è in perenne ricerca di connessione! Con WiFi funziona, sugli altri dispositivi funziona ma sull'Iphone (in 4G) non prende... dice di connetters...
  • Flowerstone5
  • Newbie
  • 25474 Views
  • 17 replies
  • 0 likes
  • 25474 Views
  • 17 replies
  • 0 likes

Offline music storage

If my friend borrow my phone, log in his account and download his songs, then I log out his account and log in mine, will my friend's song stay in my phone? How can I delete those songs to free up storage space?

  • Newbie
  • If my friend borrow my phone, log in his account and download his songs, then I log out his account and log in mine, will my friend's song stay in my phone? How can I delete those songs to free up st...
  • user-removed
  • Not applicable
  • 423 Views
  • 1 replies
  • 0 likes
  • 423 Views
  • 1 replies
  • 0 likes

Radio on IOS

Why there is no Radio on the IOS app but there is on the MacOS desktop app?I have a premium account.

  • Newbie
  • Why there is no Radio on the IOS app but there is on the MacOS desktop app? I have a premium account.
  • user-removed
  • Not applicable
  • 806 Views
  • 1 replies
  • 1 likes
  • 806 Views
  • 1 replies
  • 1 likes

JVC radio

Just got a JVC radio for my truck and Spotify won’t let me pick any song I want it just shows the Spotify emblem. I can shuffle from the radio but can’t use app on my phone while it playing on the radio

  • Casual Listener
  • Just got a JVC radio for my truck and Spotify won’t let me pick any song I want it just shows the Spotify emblem. I can shuffle from the radio but can’t use app on my phone while it playing on the ra...
  • Marigarrett99
  • Casual Listener
  • 1201 Views
  • 2 replies
  • 1 likes
  • 1201 Views
  • 2 replies
  • 1 likes