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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29605 Views

40 replies

9 likes

  • 29605 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94317 Views

115 replies

12 likes

Other
  • 94317 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

966 Views

0 replies

0 likes

iOS
  • 966 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293538 Views

60 replies

15 likes

  • 293538 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123590 Views

19 replies

38 likes

  • 123590 Views
  • 19 replies
  • 38 likes

Solved!! Unrequested downloads

PlanFree/PremiumCountry US / Venezuela DeviceIphone 7Operating SystemiOS 11.4 My Question or IssueThere are plenty of songs from albums or playlists that I saved to my music that downloaded without my request, now my downloads limit is reached and I ...

Regular

  Plan Free/Premium Country  US / Venezuela  Device Iphone 7 Operating System iOS 11.4   My Question or Issue There are plenty of songs from albums or playlists that I ...

Lparigi34

Regular

2096 Views

7 replies

0 likes

  • 2096 Views
  • 7 replies
  • 0 likes

Cannot skip song by swiping Cover Art, when Behind the Lyrics is DISabled

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry Deviceiphone SEOperating System11.4.1 My Question or Issue So ... I forward/skip a song in a playlist by swiping ...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country   Device iphone SE Operating System 11.4.1 &...

user-removed

Not applicable

889 Views

2 replies

0 likes

  • 889 Views
  • 2 replies
  • 0 likes

Local files working on laptop but not appearing on iphone

Plan: premiumDevice: iphone 6S and mac I've had local files on my iphone for as long as I've had spotify, but i recently had to transfer to a different iphone, and when I did my local files did not transfer. However, they are still present and workin...

Newbie

Plan: premium Device: iphone 6S and mac   I've had local files on my iphone for as long as I've had spotify, but i recently had to transfer to a different iphone, and when I did my local file...

Loxer

Community Legend

670 Views

1 replies

0 likes

  • 670 Views
  • 1 replies
  • 0 likes

Can’t find any lyric on app

PlanPremiumCountryThailand Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can’t find lyrics for any songs right now.

Newbie

Plan Premium Country Thailand   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I can’t find lyrics for any songs right now. 

Loxer

Community Legend

759 Views

1 replies

0 likes

  • 759 Views
  • 1 replies
  • 0 likes

Spotify keeps reinstalling songs from my Playlists

I don‘t know why but Spotify keeps reinstalling random songs from my playlists and it‘s pain in the **bleep**... Any help??

Casual Listener

I don‘t know why but Spotify keeps reinstalling random songs from my playlists and it‘s pain in the **bleep**... Any help??

keira4664

Gig Goer

1015 Views

4 replies

1 likes

  • 1015 Views
  • 4 replies
  • 1 likes

Superuser Contribution playback problems on iphone

PlanFreeCountryC anada Device(iPhone 6, Samsung Galaxy 9, Macbook Pro late 2016)Operating Systemios11.4.1(15G77).49.2GB of memory(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am having trouble with playing songs.I only get about 15 se...

Newbie

Plan Free CountryC anada   Device (iPhone 6, Samsung Galaxy 9, Macbook Pro late 2016) Operating Systemios11.4.1(15G77).49.2GB of memory (iOS 10, Android Oreo, Windows 10,etc.) &...

Alfredo

Roadie

744 Views

1 replies

0 likes

  • 744 Views
  • 1 replies
  • 0 likes

i am not able to download songs from my playlist

DeviceiPhone 7Operating SystemLatest iOS update I have created my own personal playlist on Spotify and when I try to download all the songs in my playlist. The download switch turns green and displays "Downloading" but the songs never got downloaded ...

Newbie

    Device iPhone 7 Operating System Latest iOS update   I have created my own personal playlist on Spotify and when I try to download all the songs in my playlist. The dow...

PKimchi

Regular

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Superuser Contribution Skipping/Pausing without touching phone

Tried the ap while out for exercise and was constantly disrupted by the pausing and skipping even though nothing touched my phone and the screen was locked. I think it's a shame there's no better way to get support here and see no point in upgrading ...

Newbie

  Tried the ap while out for exercise and was constantly disrupted by the pausing and skipping even though nothing touched my phone and the screen was locked.  I think it's a shame there's...

Alfredo

Roadie

1328 Views

1 replies

0 likes

  • 1328 Views
  • 1 replies
  • 0 likes

Solved!! Heart and dislike buttons....

PlanPremium (Trial)Country UKDeviceIphone 6Operating SystemIOS 11.4My Question or Issue Sorry if im missing something new to spotify today and can't see any sign of a heart and dislike button as described here https://support.spotify.com/us/using_spo...

Regular

Plan Premium (Trial) Country  UK Device Iphone 6 Operating System IOS  11.4 My Question or Issue  Sorry if im missing something new to spotify today and can't see any sign of...

JonR43

Regular

2980 Views

8 replies

0 likes

  • 2980 Views
  • 8 replies
  • 0 likes

Wireless Amp Not Recognized

I have a Spotify premium account. For the past year Spotify Connect recognized my Yamaha Wireless amp on any device (Android, Ipad, etc). Now Spotify does not recognize the wireless amp on any device. I have rebooted the amp (including hard reset), i...

Casual Listener

I have a Spotify premium account.  For the past year Spotify Connect recognized my Yamaha Wireless amp on any device (Android, Ipad, etc).  Now Spotify does not recognize the wireless amp o...

Loxer

Community Legend

720 Views

1 replies

0 likes

  • 720 Views
  • 1 replies
  • 0 likes

Can’t find Autoplay

I love the Autoplay feature but for the past week my playlists have been stopping at the end! I have looked in all the spots recommended and I do not see the “Autoplay” section in my app. I attached a picture for reference. Please advise. I have the ...

Newbie

I love the Autoplay feature but for the past week my playlists have been stopping at the end! I have looked in all the spots recommended and I do not see the “Autoplay” section in my app. I attached ...

Loxer

Community Legend

890 Views

2 replies

0 likes

  • 890 Views
  • 2 replies
  • 0 likes

Voice Control - Spotify

Hi All, I have the spotify app version 8.4.61.719 and a Premium Account, on an Apple Iphone 6S ios v11.4. In Australia.I have read about Spotify's Voice Assistant, however I cannot find it in the app. I have pressed on the search magifing glass with ...

Newbie

 Hi All,   I have the spotify app version 8.4.61.719 and a Premium Account, on an Apple Iphone 6S ios v11.4. In Australia. I have read about Spotify's Voice Assistant, however I cannot f...

Loxer

Community Legend

1314 Views

1 replies

0 likes

  • 1314 Views
  • 1 replies
  • 0 likes

Volume limiter for hi-power devices

Guys, please do a volume limiter for external devices. Lots of users play music with Spotify Connect on their Sony/Denon/Yamaha... whatever home amps, which are 500-1000W. It's a realy good chance to blow out the windows or shock a grandma in the nei...

Casual Listener

  Guys, please do a volume limiter for external devices. Lots of users play music with Spotify Connect on their Sony/Denon/Yamaha... whatever home amps, which are 500-1000W. It's a realy good c...

Loxer

Community Legend

722 Views

1 replies

1 likes

  • 722 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songs skipping like a cd randomly

PlanPremiumCountry UKDeviceiPhone 6SOperating SystemiOS 11.4 My Question or Issue For about a week now my Spotify app has been randomly skipping every other song for a few seconds, a bit like a CD used to do. This is both playing via the actual iphon...

Newbie

Plan Premium Country  UK Device iPhone 6S Operating System iOS 11.4   My Question or Issue  For about a week now my Spotify app has been randomly skipping every other song fo...

Alfredo

Roadie

1099 Views

1 replies

0 likes

  • 1099 Views
  • 1 replies
  • 0 likes

Songs are keep getting deleted off my IPhone

PlanPremiumCountryTurkeyDeviceIphone 7Operating SystemIOS 11.4 My Question or Issue Songs are keep getting deleted. Since the last update Spotify deleted 200+ songs that were downloaded. but the worst thing is it keeps deleting them. A few days ago 1...

Newbie

Plan Premium Country Turkey Device Iphone 7 Operating System IOS 11.4   My Question or Issue  Songs are keep getting deleted. Since the last update Spotify deleted 200+ songs that...

Terrybleau

Casual Listener

2236 Views

4 replies

1 likes

deleted songs ios iphone
  • 2236 Views
  • 4 replies
  • 1 likes

Re downloading playlists and songs

PlanPremiumaus Device(iPhone x, Operating SystemiOS 11 My Question or Issue This is maybe the 7th time I’ve had to download all my songs again! As I use it more its getting harder and harder why is it making me do this all the time and how do I fix t...

Newbie

  Plan Premium aus    Device (iPhone x,  Operating System iOS 11   My Question or Issue  This is maybe the 7th time I’ve had to download all my songs again! A...

Loxer

Community Legend

955 Views

3 replies

1 likes

  • 955 Views
  • 3 replies
  • 1 likes

Open in Spotify button does not launch app!

PlanPremiumCountry USADeviceiPhone 7 PlusOperating SystemiOS 11.4 My Question or Issue When I click Open on Spotify on any web browser I get directed to the App Store. This button use to launch the app. I am updated and currently using an iPhone 7 Pl...

Newbie

  Plan Premium Country  USA Device iPhone 7 Plus Operating System iOS 11.4   My Question or Issue  When I click Open on Spotify on any web browser I get directed to the...

Indigogone

Casual Listener

4247 Views

3 replies

0 likes

launch problem
open on Spotify
  • 4247 Views
  • 3 replies
  • 0 likes

Shuffle deactivates constantly and random songs redonwloading

Hey guys, I'm a premium user from Bolivia having trouble on mi iPhone 6 (latest firmware) For a long time now I've been having issues with the shuffle feature, it used to just deactivate every couple of days, but lately it has been every time i close...

Casual Listener

Hey guys, I'm a premium user from Bolivia having trouble on mi iPhone 6 (latest firmware)   For a long time now I've been having issues with the shuffle feature, it used to just deactivate eve...

keira4664

Gig Goer

1392 Views

4 replies

0 likes

  • 1392 Views
  • 4 replies
  • 0 likes

Spotify is stopping and crackling on iPhone 7 app

I am a Spotify Premium user and have been using the app on the iPhone 7 for nearly 2 years. I have recently found that when listening to music it randomly pauses/stops and then starts crackling. Once this starts it keeps happening unless I restart th...

Newbie

I am a Spotify Premium user and have been using the app on the iPhone 7 for nearly 2 years. I have recently found that when listening to music it randomly pauses/stops and then starts crackling. Once...

Loxer

Community Legend

2020 Views

1 replies

1 likes

  • 2020 Views
  • 1 replies
  • 1 likes