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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

138472 Views

503 replies

108 likes

  • 138472 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

97662 Views

19 replies

38 likes

  • 97662 Views
  • 19 replies
  • 38 likes

new update, how do i shuffle on my phone?

PlanFreeCountry USADeviceiPhone 8Operating SystemiOS 11.2 My Question or Issue I click shuffle play on my playlists, but it doesn’t shuffle. Before the new update (that constantly tells me to pay for premium, which can be disruptive to my enjoyable m...

Newbie

Plan Free Country  USA Device iPhone 8 Operating System iOS 11.2   My Question or Issue  I click shuffle play on my playlists, but it doesn’t shuffle. Before the new update (...

Loxer

Community Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Someone else using my account

PlanPremiumCountry UKDevice(iPhone 7)Operating System(iOS 11.4) My Question or IssueMy spotify keeps pausing saying someone else is using my account even though I have reset my password and logged back in with the same issue appearing. Is this an ios...

Casual Listener

Plan Premium Country  UK Device (iPhone 7) Operating System (iOS 11.4)   My Question or Issue My spotify keeps pausing saying someone else is using my account even though I have r...

Koyubi

Music Fan

848 Views

4 replies

0 likes

  • 848 Views
  • 4 replies
  • 0 likes

Solved!! Update

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry Uruguay DeviceIPhone SEOperating System(iOS 11 My Question or Issue I have a problem with the update, like it’s t...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country  Uruguay  Device IPhone SE Operating Syst...

Loxer

Community Legend

478 Views

1 replies

1 likes

  • 478 Views
  • 1 replies
  • 1 likes

Playback glitching/ sounds like broken record on iOS (iPhone SE)

As I'm playing a downloaded song on the app, at some point the playback will glitch out, loop and repeat over about a half second of audio, akin to a broken record. For example, I just had "Talk tha-Talk tha-Talk tha-Talk tha-Talk tha-Talk that talk ...

Regular

As I'm playing a downloaded song on the app, at some point the playback will glitch out, loop and repeat over about a half second of audio, akin to a broken record. For example, I just...

IIatriumII

Newbie

10503 Views

13 replies

6 likes

  • 10503 Views
  • 13 replies
  • 6 likes

Song won’t play on iPhone, but will on iPad

PlanFree/PremiumPremiumCountry USADevice iPhone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) ios 11.4My Question or IssueCreated a playlist including a particular song that I’ve listened to on Spotify for years. When I attempt to play fro...

Casual Listener

Plan Free/Premium Premium Country  USA Device   iPhone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)  ios 11.4 My Question or Issue Created a playlist inc...

Loxer

Community Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

can’t make playlists public anymore

i realized after the new update, that i cant change my playlists from private to public so other people can find them uh help?

Newbie

i realized after the new update, that i cant change my playlists from private to public so other people can find them uh help?

Loxer

Community Legend

1217 Views

1 replies

0 likes

  • 1217 Views
  • 1 replies
  • 0 likes

help please setting up on new phone

PlanFree/PremiumCountry Device Operating System My Question or Issue i have spotify premium set up on my computer and i search on it through sonos (cant remember how i set that up but it works fine). i also have it on my old phone which i use as a co...

Newbie

Plan Free/Premium Country   Device   Operating System   My Question or Issue  i have spotify premium set up on my computer and i search on it through sonos (cant remember...

xj-_ibwbggp9

Newbie

650 Views

1 replies

0 likes

  • 650 Views
  • 1 replies
  • 0 likes

My favorites playlist has been deleted and I’m really upset, confused and woebegone.

Help please. My favorites playlist deleted itself but all other playlists remain. It’s causinv me much distress. Danke,

Newbie

Help please. My favorites playlist deleted itself but all other playlists remain. It’s causinv me much distress.    Danke,

Loxer

Community Legend

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

I lost all personalization after re-install and password change. Any help given is appreciated.

PlanPremiumCountryTurkeyDeviceiPhone 7Operating SystemiOS10, MacOSMy Question or IssueI had some problems on iPhone7 about playback. Tracks skipped and playback paused. Having read that re-installing solved same kind of problems I erased Spotify from...

Casual Listener

Plan Premium Country Turkey Device iPhone 7 Operating System iOS10, MacOS My Question or Issue I had some problems on iPhone7 about playback. Tracks skipped and playback paused. Having read ...

Loxer

Community Legend

515 Views

3 replies

0 likes

  • 515 Views
  • 3 replies
  • 0 likes

shuffle

PlanFreeCountry usaDeviceiPhone SEOperating SystemiOS 11 My Question or Issue why when i hit shuffle it always starts at the beginning and goes in order? i have over 200 songs that i want to be played in any sort of order, i close the app press shuff...

Newbie

Plan Free Country  usa Device iPhone SE Operating System iOS 11   My Question or Issue  why when i hit shuffle it always starts at the beginning and goes in order? i have ove...

Hubo

Community Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Change Language on Iphone

PlanPremiumCountry NorwayDeviceiPhone 7 My Question or Issue I did install Spotify on my wife’s Iphone today. She has her language settings to Norwegian, but Spotify installed German.I have tried to change Language to English and did a restart on the...

Newbie

  Plan Premium Country  Norway Device iPhone 7   My Question or Issue   I did install Spotify on my wife’s Iphone today. She has her language settings to Norwegian, but ...

Hubo

Community Legend

2008 Views

1 replies

0 likes

  • 2008 Views
  • 1 replies
  • 0 likes

Music keeps playing after app closes

PlanPremium/familyCountry: USA DeviceiPhoneOperating SystemiOS My Question or IssueI got an invite toa family plan - listened all yesteday - worked great - now I can't get music to stop playing - even after I close the app. I deleted and reinstalled ...

Casual Listener

  Plan Premium/family Country: USA  Device iPhone Operating System iOS   My Question or Issue I got an invite toa family plan - listened all yesteday - worked great - now I c...

cb_Help

Casual Listener

3547 Views

4 replies

0 likes

  • 3547 Views
  • 4 replies
  • 0 likes

Solved!! Spotify premium cant be purchased in this app

PlanPremiumCountry PhilippinesDeviceiPhone 6Operating SystemiOS 11 My Question or Issue Premium subscription suddenly converted back to free. App says premiuim purchase is not available in the app

Casual Listener

Plan Premium Country  Philippines Device iPhone 6 Operating System iOS 11   My Question or Issue   Premium subscription suddenly converted back to free. App says premiuim pu...

x2zr4li-t1_za

Casual Listener

6216 Views

2 replies

0 likes

  • 6216 Views
  • 2 replies
  • 0 likes

[Mobile] Bring back old layout for free mobile version

I am currently using the free mobile version on my iPhone, and after the recent update, a page solely for a Spotify premium ad has been added at the bottom of my screen. This took away the button to view my own profie, so I am unable to reach the peo...

Newbie

I am currently using the free mobile version on my iPhone, and after the recent update, a page solely for a Spotify premium ad has been added at the bottom of my screen. This took away the button to ...

Maxim

Spotify Star

620 Views

1 replies

2 likes

Mobile
  • 620 Views
  • 1 replies
  • 2 likes

Finding friends

PlanFreeCountry DeviceiPhone 8 Operating SystemiOS 10 My Question or Issue I am trying to locate family members on Spotify. I use the following formula in the search bar to locate: spotify:username:xxxxx Xs = family member username Each time I do thi...

Newbie

Plan Free Country   Device iPhone 8   Operating System iOS 10   My Question or Issue  I am trying to locate family members on Spotify.  I use the following formula...

Maxim

Spotify Star

743 Views

1 replies

0 likes

error messages
Find friends
usernames
  • 743 Views
  • 1 replies
  • 0 likes

Solved!! Clear Spotify Queue on IOS

PlanPremiumCountryAustraliaDevice(iPhone Operating System(iOS 11.4) My Question or Issue I've looked through the knowledge base, searched and watched videos on how to clear the queue on Spotify, but it's either not clear, or my tech skills are failin...

Casual Listener

Plan Premium Country Australia Device (iPhone 😎 Operating System (iOS 11.4)   My Question or Issue   I've looked through the knowledge base, searched and watched videos on how t...

beeceela

Casual Listener

142300 Views

3 replies

1 likes

iOS
IOS 11
queue
queue error
queue list
  • 142300 Views
  • 3 replies
  • 1 likes

CAN'T EDIT MY PLAYLIST

HI, So the new update was released for IOS but part of the update has now meant that there is not a option to edit the playlist and I am aware that you can click on the calender also i have attached a photo showing that is no option to edit the playl...

Casual Listener

HI,  So the new update was released for IOS but part of the update has now meant that there is not a option to edit the playlist and I am aware that you can click on the calender also i have at...

Djelan

Casual Listener

27584 Views

5 replies

1 likes

  • 27584 Views
  • 5 replies
  • 1 likes

Unable to Sync Playlst to iphone and ipad

Plan/PremiumCountry Device(iPhone 5 and ipad pro)Operating SystemIphone 5 IOS 10, iPad pro iOS 11 My Question or Issue A playlist from desktop will not sync with my iPhone or iPad. I signed out of all the apps, waited a few minutes and signed back in...

Casual Listener

Plan /Premium Country   Device (iPhone 5 and ipad pro) Operating System Iphone 5 IOS 10, iPad pro iOS 11   My Question or Issue  A playlist from desktop will not sync with my...

LukasRocks1021

Music Fan

644 Views

1 replies

0 likes

Sync to iPad
Sync to Phone
  • 644 Views
  • 1 replies
  • 0 likes

Uploading local files to iphone

I have a premium account and I’ve figured out how to get an album from my iTunes into Spotify desktop. I’ve created a playlist and added the songs to this playlist and have downloaded it. However, opening my mobile Spotify I see the playlist and it s...

Casual Listener

I have a premium account and I’ve figured out how to get an album from my iTunes into Spotify desktop. I’ve created a playlist and added the songs to this playlist and have downloaded it. However, op...

j6dglh8p_-ptb

Newbie

917 Views

3 replies

1 likes

  • 917 Views
  • 3 replies
  • 1 likes

Downloading local files

PlanpremiumCountry ukDeviceIphonexOperating SystemMac os sierra My Question or Issue so I have some local only files on my mac spotify app and they are in a playlist. They play on the Mac fine I had an iPhone 7 plus and posted earlier this week as it...

Regular

Plan premium Country  uk Device Iphonex Operating System Mac os sierra   My Question or Issue  so I have some local only files on my mac spotify app and they are in a playlis...

heshanindra

Regular

600 Views

1 replies

1 likes

  • 600 Views
  • 1 replies
  • 1 likes