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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43279 Views

43 replies

10 likes

  • 43279 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108810 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1628 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301812 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127752 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

How many tracks did you have to redownload today?

PlanPremiumCountry FranceDeviceIphone 7Operating SystemiOS 11.4.1 Since a couple of weeks, I have to redownload tracks EVERY DAY. Has been anywhere between 20 and 500+ tracks just ‘autodeleted’ per day.This is a sudden bug. I never had this problem b...

Roadie

Plan Premium Country  France Device Iphone 7 Operating System iOS 11.4.1   Since a couple of weeks, I have to redownload tracks EVERY DAY. Has been anywhere between 20 and 500+ tra...

woodandrew90

Roadie

1402 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

iOS app keeps re-downloading offline music

PlanPremiumCountry GermanyDeviceiPhone 8 PlusOperating SystemiOS 11 My Question or IssuePlease explain how downloads are expiring or however it works, because I have quite a few offline songs/albums/playlists. Some of which change (and of course new ...

Casual Listener

Plan Premium Country  Germany Device iPhone 8 Plus Operating System iOS 11   My Question or Issue Please explain how downloads are expiring or however it works, because I have qui...

Loxer

Community Legend

1114 Views

1 replies

1 likes

  • 1114 Views
  • 1 replies
  • 1 likes

Esperando para descargar

Hola, tengo el problema de que pongo play a las canciones y suenan normal, y las guardo en "Canciones" y está todo bien pero, cuando activo lo de descargar, no se descarga nada y sale debajo "Esperando para descargar." Y no sé cómo hacer para que se ...

Newbie

Hola, tengo el problema de que pongo play a las canciones y suenan normal, y las guardo en "Canciones" y está todo bien pero, cuando activo lo de descargar, no se descarga nada y sale debajo "Esperan...

Luke

Community Legend

6756 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Bitrate Quality Lower

Plan/PremiumCountry/USAOperating System/iOS 10 About a week ago I thought my speakers had been damaged because the sound was so bad. I kept noticing that all the songs I listened to had compressed highs and overall the audio sounded tinny. I know the...

Newbie

Plan/Premium Country/USA Operating System/iOS 10   About a week ago I thought my speakers had been damaged because the sound was so bad. I kept noticing that all the songs I listened to had ...

Luke

Community Legend

694 Views

1 replies

0 likes

  • 694 Views
  • 1 replies
  • 0 likes

Solved!! View Playlist Folders on IOS mobile

I just learned about the folder function in spotify, and quickly created folders using the desktop app. (File > create playlist folder.) I also moved my playlists into these folders. However, when I opened the app on my iPhone, none of these folders ...

Casual Listener

  I just learned about the folder function in spotify, and quickly created folders using the desktop app. (File > create playlist folder.) I also moved my playlists into these folders. Howev...

Loxer

Community Legend

8711 Views

2 replies

0 likes

folders
iOS
mobile app
playlist folders
view folders
  • 8711 Views
  • 2 replies
  • 0 likes

Superuser Contribution one song won’t play on my device.

My Question or IssueTheres one single song off an entire album that won’t play on my account. The whole album will play and then come to a complete stop when this song is supposed to play, it doesn’t even automatically skip it or anything. It stops l...

Casual Listener

My Question or Issue Theres one single song off an entire album that won’t play on my account. The whole album will play and then come to a complete stop when this song is supposed to play, it doesn...

kookiekarin

Gig Goer

3597 Views

4 replies

0 likes

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  • 4 replies
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Solved!! How to custom sort list of playlists

PlanPremiumCountry USADeviceiPhone SEOperating SystemiOS 11 My Question or Issue When I view my list of playlists, I'd like to be able to change the order in which they appear. I see that you can sort by "Name" or by "Custom". But when I sort by Cust...

Casual Listener

Plan Premium Country  USA Device iPhone SE Operating System iOS 11   My Question or Issue  When I view my list of playlists, I'd like to be able to change the order in which ...

aliyaearley

Casual Listener

51232 Views

2 replies

10 likes

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  • 10 likes

Downloading Songs

HELP ME PLEASE!!!! I have spotify premium and I would like to listen to music offline but when I go to download some playlists it just says waiting to download and it never downloads I’m getting very frustrated please help.

Casual Listener

HELP ME PLEASE!!!! I have spotify premium and I would like to listen to music offline but when I go to download some playlists it just says waiting to download and it never downloads I’m getting very...

ccellinna

Casual Listener

1349 Views

4 replies

0 likes

  • 1349 Views
  • 4 replies
  • 0 likes

album download

PlanPremiumMy Question or Issuedownload a new album, but now I want to hear it no longer appears, in fact when I look for the artist the album does not appear?

Newbie

Plan Premium My Question or Issue download a new album, but now I want to hear it no longer appears, in fact when I look for the artist the album does not appear?

asyoung5555

Regular

620 Views

1 replies

0 likes

  • 620 Views
  • 1 replies
  • 0 likes

Where do I find the "Downloads" section?

I don't know what happened but I couldn't find this section of the app anymore.

Visitor

I don't know what happened but I couldn't find this section of the app anymore.

kraag22

Casual Listener

109157 Views

19 replies

7 likes

  • 109157 Views
  • 19 replies
  • 7 likes

Itunes playlist on iPad

I just want to know if Spotify will EVER allow Itunes playlists to play on tablets? It seems such a simple thing to do, or am I expecting too much?! Even if there's a 3rd party app, can you let me know, or make it obvious please?

Casual Listener

  I just want to know if Spotify will EVER allow Itunes playlists to play on tablets? It seems such a simple thing to do, or am I expecting too much?! Even if there's a 3rd party app, can you l...

Loxer

Community Legend

1154 Views

3 replies

0 likes

itunes
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Getting songs on Spotify that they don’t have now

PlanPremiumCountry USA DeviceiPhone 8Operating SystemiOS 10 My Question or Issuehey all, do you think Spotify will ever get the song “Let It Rain On Me” by James Pickering and Matthew Clark it’s a really great song and I would love to add it to my pl...

Casual Listener

  Plan Premium Country USA   Device iPhone 8 Operating System iOS 10   My Question or Issue hey all, do you think Spotify will ever get the song “Let It Rain On Me” by James...

Loxer

Community Legend

1277 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Playlist

PlanPremiumCountryBrazilOperating SystemiOsMy Question or IssueSo, I have a playlist with a lot of songs, like 700 and I always listen to it in shuffle mode, but lately I noticed that only a few musics play, like only 50. Is there any way that I can ...

Newbie

Plan Premium Country Brazil Operating System iOs My Question or Issue So, I have a playlist with a lot of songs, like 700 and I always listen to it in shuffle mode, but lately I noticed that o...

SergioDavid

Roadie

768 Views

1 replies

0 likes

  • 768 Views
  • 1 replies
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the design of my spotify is not updated (iPhone 8)

PlanPremiumCountrySpainDeviceiPhone 8Operating SystemiOS 12 Beta My Question or Issue

Newbie

  Plan Premium Country Spain Device iPhone 8 Operating System iOS 12 Beta   My Question or Issue  

Loxer

Community Legend

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes

Chromecast not visible while bluetooth connected

PlanPremiumCountry DenmarkDeviceiPhone XOperating SystemiOS 11 My Question or Issue I am not able to select Chromecast devices while my phone is connected to my bluetooth speaker. As soon as i disconnect the speaker i get the Devices Available link. ...

Casual Listener

Plan Premium Country  Denmark Device iPhone X Operating System iOS 11   My Question or Issue  I am not able to select Chromecast devices while my phone is connected to my blu...

Loxer

Community Legend

689 Views

1 replies

0 likes

  • 689 Views
  • 1 replies
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Can't play songs from a certain artist

I'm having issues playing songs from the Red Hot Chili Peppers on my phone. The songs will play on my desktop, but only after a full clean install. I have reinstalled spotify twice on my phone but it won't work.

Casual Listener

I'm having issues playing songs from the Red Hot Chili Peppers on my phone. The songs will play on my desktop, but only after a full clean install. I have reinstalled spotify twice on my phone but it...

dd__dd__

Music Fan

2390 Views

3 replies

4 likes

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  • 3 replies
  • 4 likes

behind the lyrics

Hello everyone, i was wondering how behind the lyrics work on spotify. i have it disabled and still showing up that genius window. id like to turn it off. am i doin smth wrong?PlanPremiumCountry CzechDeviceiPhone 6aOperating System(iOS 12 My Question...

Casual Listener

Hello everyone,  i was wondering how behind the lyrics work on spotify. i have it disabled and still showing up that genius window. id like to turn it off. am i doin smth wrong? Plan Premium ...

dd__dd__

Music Fan

1124 Views

2 replies

0 likes

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switches to radio

Planfree spotify accountCountry USADeviceiPad Air Operating SystemiOS 10My Question or Issue After listening to my playlist music for awhile when a song ends it will swtich to the suggested raido music. This will typically happen when I listen to mus...

Casual Listener

  Plan free spotify account Country  USA Device iPad Air   Operating System iOS 10 My Question or Issue  After listening to my playlist music for awhile when a song...

kxkh_f-czc2co

Casual Listener

758 Views

2 replies

0 likes

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  • 2 replies
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Solved!! How to Disable Full Screen Playback on iOS

Does anybody know if it is possible at all to disable full screen album artwork playback on iOS? Thanks.

Casual Listener

Does anybody know if it is possible at all to disable full screen album artwork playback on iOS? Thanks.     

Loxer

Community Legend

5515 Views

1 replies

1 likes

  • 5515 Views
  • 1 replies
  • 1 likes

Solved!! iPhone 8 keeps saying "You're offline" when on LTE data

PlanPremiumCountry CanadaDeviceiPhone 8 64gbOperating System(iOS 11.4) My Question or Issue My iPhone constantly says I'm offline whenever I am on LTE data and therefore I can't stream anything on Spotify Premium whenever I'm away from WiFi. Here's w...

Regular

  Plan Premium Country  Canada Device iPhone 8 64gb Operating System (iOS 11.4)   My Question or Issue  My iPhone constantly says I'm offline whenever I am on LTE data ...

jbinc

Regular

15579 Views

4 replies

0 likes

  • 15579 Views
  • 4 replies
  • 0 likes