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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43282 Views

43 replies

10 likes

  • 43282 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108820 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1629 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301817 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127755 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

App is annoying!

When will you finally release an app that’s fun, inspiring and intuitive??? I hate that 90% of the real estate in the app is completely irrelevant for me but it takes 5 clicks to get to a playlist that I love! I am so annoyed every day about that!!!

Newbie

 When will you finally release an app that’s fun, inspiring and intuitive???    I hate that 90% of the real estate in the app is completely irrelevant for me but it takes 5 clicks to...

Loxer

Community Legend

1077 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

DEACTIVATE GENIUS COMPLETELY

PlanPremiumCountry GermanyDevice(iPhone X)Operating System(iOS 12) My Question or IssueHow the **bleep** can I completely disable Genius?I have already uninstalled "Genius"! I also have the latest version of Spotify and "behind the lyrics" is switche...

Visitor

Plan Premium Country  Germany Device (iPhone X) Operating System (iOS 12)   My Question or Issue How the **bleep** can I completely disable Genius? I have already uninstalled "...

Loxer

Community Legend

7559 Views

3 replies

1 likes

deactivating
Disable
Genius
  • 7559 Views
  • 3 replies
  • 1 likes

Local files not working?

I’m really frustrated with the local files feature. I’ve been trying to work out how it works with no success. I’ve got a few albums I’d like to add to Spotify on my mobile but only one album appears on my phone in a playlist and the other ones don’t...

Casual Listener

I’m really frustrated with the local files feature. I’ve been trying to work out how it works with no success.  I’ve got a few albums I’d like to add to Spotify on my mobile but only one album a...

Adaml944

Casual Listener

1075 Views

1 replies

0 likes

local files
Local files for Spotify Mobile
local files not syncing
local files on iphone
  • 1075 Views
  • 1 replies
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Solved!! extreme setting

PlanFree/PremiumCountry My Question or IssueI notice now there is no extreme setting in the app jsut "very high" is this setting the new extreme??

Visitor

Plan Free/Premium Country     My Question or Issue I notice now there is no extreme setting in the app jsut "very high"  is this setting the new extreme??  

Loxer

Community Legend

813 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! CarPlay unable to connect to Spotify

Plan PremiumDevice (iPhone 7)Operating System (iOS 11.4)Car: VW Passat 2017 with Discovery Pro for about a week now Spotify refuses to start properly on CarPlay. When connected car display gets buggy/ irresponsive and finally shows “Unable to connect...

Music Fan

Plan Premium Device (iPhone 7) Operating System (iOS 11.4) Car: VW Passat 2017 with Discovery Pro   for about a week now Spotify refuses to start properly on CarPlay. When co...

ajsimps123

Gig Goer

5017 Views

1 replies

0 likes

CarPlay Spotify VW Discovery Pro
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Solved!! No control over app while plugged into jvc stereo via USB

When I try to use spotify through USB in my car, music plays but I cant use the app itself. The logo stays on the screen (docked mode?) and I can access it as soon as I unplug the USB. I have an iphone 7 just updated to iOS 11.4.1. The radio is a new...

Casual Listener

  When I try to use spotify through USB in my car, music plays but I cant use the app itself. The logo stays on the screen (docked mode?) and I can access it as soon as I unplug the USB. I have...

andrewps

Casual Listener

1369 Views

1 replies

0 likes

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  • 1 replies
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Spotify blank screen on Carplay

hey guys, I am using spotify on carplay, but as of yesterday it shows a blank screen on carplay, i updated the app, but still the same problem. its on ios 11.3.1. if i may say what kind of car--its a honda civic 2017....any hlep would be appreciated....

Regular

hey guys,  I am using spotify on carplay, but as of yesterday it shows a blank screen on carplay, i updated the app, but still the same problem. its on ios 11.3.1. if i may say what kind of car...

samshori

Regular

51205 Views

9 replies

9 likes

  • 51205 Views
  • 9 replies
  • 9 likes

Radio not available on Mobile APP - IOS

PlanFreeCountryUnited States DeviceiPhone 8 My Question or IssueThere is no radio option on the mobile app. It is available on my desktop but not the mobile app. I have the latest update and have also un-installed and reinstalled and there still is n...

Newbie

Plan Free Country United States  Device iPhone 8   My Question or Issue There is no radio option on the mobile app. It is available on my desktop but not the mobile app. I have the ...

Loxer

Community Legend

725 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! my spotify app is weird

Plan planing to have premiumCountry DeviceiPhone 6sOperating Systemios 10My Question or Issuei installed the app but it says that "spotify premium cant be purchased in this app". And the app is not the usual app. its weird. please help meee

Newbie

Plan  planing to have premium Country   Device iPhone 6s Operating System ios 10 My Question or Issue i installed the app but it says that "spotify premium cant be purchased in thi...

Noah

Community Legend

2061 Views

1 replies

0 likes

Account
Free
Login
Premium
Subscription
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  • 1 replies
  • 0 likes

Superuser Contribution Randomly pausing and skipping

Plan(Free/Premium) PremiumCountry USADevice iPhone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) iOS, up to date, as is Spotify version. My Question or Issue Spotify is randomly pausing and skipping songs when I'm listening. Not a bufferin...

Casual Listener

Plan (Free/Premium) Premium Country  USA Device  iPhone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS, up to date, as is Spotify version.    My Ques...

sdldrg

Casual Listener

5348 Views

4 replies

9 likes

  • 5348 Views
  • 4 replies
  • 9 likes

Song not showing on lock screen?

PlanPremiumDeviceiPhone 6Operating SystemiOS 11.4 I’ve had a problem with the song not showing on the control center or lock screen, along with the album art being gone on lock screen and control center. It has been this way for a while, and I don’t ...

Newbie

Plan Premium Device iPhone 6 Operating System iOS 11.4   I’ve had a problem with the song not showing on the control center or lock screen, along with the album art being gone on lock scr...

Loxer

Community Legend

3669 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Bug: Carplay in Greek Language

PlanFamily/PremiumCountryUSDevice(iPhone X)Operating SystemNewest OS My Question or IssueSpotify in Carplay in the Greek language says "Playlists" (in English). It should match the iOS language setting as it does in the iOS app itself which says "λίσ...

Casual Listener

Plan Family/Premium Country USDevice (iPhone X) Operating System Newest OS   My Question or Issue Spotify in Carplay in the Greek language says "Playlists" (in English). ...

Chris

Spotify

1339 Views

3 replies

0 likes

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  • 3 replies
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volume control spotify connect

PremiumCountryGermany DeviceiPhone 8Ipad 2nd generation ios 11.03.1 My Question or Issue Maybe I am to dumb or I didn't research thoroughly, but I am unable to find any answer to my problem:I am running spotify premium on an ipad, which is connected ...

Visitor

Premium Country Germany   Device iPhone 8 Ipad 2nd generation ios 11.03.1   My Question or Issue  Maybe I am to dumb or I didn't research thoroughly, but I am unable to find a...

Loxer

Community Legend

1391 Views

1 replies

0 likes

  • 1391 Views
  • 1 replies
  • 0 likes

Cover page not shown when pl is shared to instagram?

Hi guyz, As the recent update with Spotify and Instagram we are able to share pl or songs directly to instagram stories. However while sharing a playlist to instagram story directly from spotify app the album cover shows 4 random song cover instead t...

Music Fan

Hi guyz,   As the recent update with Spotify and Instagram we are able to share pl or songs directly to instagram stories. However while sharing a playlist to instagram story directly from spo...

osmang

Music Fan

4544 Views

5 replies

6 likes

  • 4544 Views
  • 5 replies
  • 6 likes

Spotify pauses when connected by bluetooth on Bovee1000

PlanPremiumCountryFrance DeviceiPhone XOperating SystemiOS 11.4My Question or Issue Hi,When I play Spotify on my car through the bluetooth device Bovee1000, the song pauses after one second. The car displays the title of the song etc. During the 1st ...

Casual Listener

  Plan Premium Country France  Device iPhone X Operating System iOS 11.4 My Question or Issue  Hi, When I play Spotify on my car through the bluetooth device Bovee1000, the ...

goczol

Casual Listener

4284 Views

4 replies

1 likes

  • 4284 Views
  • 4 replies
  • 1 likes

New Layout

I have two Spotify accounts. Both only have a FREE subscription. One of the accounts only has 3 buttons at the bottom (+ premium), while the other has the standard 5. I switched to the 5 button account to the 3 button account because more of my playl...

Casual Listener

I have two Spotify accounts. Both only have a FREE subscription. One of the accounts only has 3 buttons at the bottom (+ premium), while the other has the standard 5. I switched to the 5 button accou...

BlaMeese

Gig Goer

7054 Views

9 replies

8 likes

  • 7054 Views
  • 9 replies
  • 8 likes

Connect to a Device

Hey guys, I have 4 Chromecast Audios attached to multiple sterios throughout our house (lounge, living, bedroom and garage) and as part of this in Google Home have set up certain groups (whole house, kitchen/lounge etc). Up until the last few weeks a...

Regular

Hey guys,   I have 4 Chromecast Audios attached to multiple sterios throughout our house (lounge, living, bedroom and garage) and as part of this in Google Home have set up certain groups (who...

benjamindwanz

Regular

2193 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

Problem download Music

PlanPremiumCountryItaly DeviceiPhone XOperating SystemiOS 11.4 Hello everyone, I state that is the first time I write here, I hope to be in the right place and in the right section. I have now Spotify for almost six years (premium), and only a few we...

Regular

Plan Premium Country Italy  Device iPhone X Operating System iOS 11.4   Hello everyone, I state that is the first time I write here, I hope to be in the right place and in the righ...

joabla

Casual Listener

3881 Views

11 replies

1 likes

  • 3881 Views
  • 11 replies
  • 1 likes

Solved!! Unrequested downloads

PlanFree/PremiumCountry US / Venezuela DeviceIphone 7Operating SystemiOS 11.4 My Question or IssueThere are plenty of songs from albums or playlists that I saved to my music that downloaded without my request, now my downloads limit is reached and I ...

Regular

  Plan Free/Premium Country  US / Venezuela  Device Iphone 7 Operating System iOS 11.4   My Question or Issue There are plenty of songs from albums or playlists that I ...

Lparigi34

Regular

2163 Views

7 replies

0 likes

  • 2163 Views
  • 7 replies
  • 0 likes

Cannot skip song by swiping Cover Art, when Behind the Lyrics is DISabled

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry Deviceiphone SEOperating System11.4.1 My Question or Issue So ... I forward/skip a song in a playlist by swiping ...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country   Device iphone SE Operating System 11.4.1 &...

user-removed

Not applicable

970 Views

2 replies

0 likes

  • 970 Views
  • 2 replies
  • 0 likes