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Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237702 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118914 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447353 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305539 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
So, I’m having a problem searching songs on the app for iPhone. As soon as I begin typing It will immediately say “an error occurred” with a “try again” button. Yet, this does nothing. I’ve closed the app and restarted my phone. UPDATE:I deleted the ...
So, I’m having a problem searching songs on the app for iPhone. As soon as I begin typing It will immediately say “an error occurred” with a “try again” button. Yet, this does nothing. ...
Community Legend
24639 Views
22 replies
16 likes
I get an error no matter what every time I search. Restarted and reinstalled. Nothing works. iphone 7(iOS 10,
I get an error no matter what every time I search. Restarted and reinstalled. Nothing works. iphone 7 (iOS 10,
Community Legend
2099 Views
3 replies
7 likes
I cannot sort my playlist in descending order on my iPad but I can do so on my Android phone. I have tried different ways including clicking on the sort button again to reverse the order, but still unsuccessful. Specifically, I want to be able to sor...
I cannot sort my playlist in descending order on my iPad but I can do so on my Android phone. I have tried different ways including clicking on the sort button again to reverse the order, but still u...
Community Legend
540 Views
1 replies
0 likes
PlanPremiumCountry USDeviceiPhone 8 Operating SystemiOS 10 My Question or Issue On both my phone and laptop, despite updating to the latest version of Spotify, the search bar is not working. On my laptop it just gives me a blank screen, on my phone i...
Plan Premium Country US Device iPhone 8 Operating System iOS 10 My Question or Issue On both my phone and laptop, despite updating to the latest version of Spotify,...
Community Legend
848 Views
1 replies
1 likes
PlanPremiumCountryBrazil Device(iPhone7)Operating System(iOS 11.4.1) My Question or Issue Hi, I signed to beta test there was months ago and I didn't get anything new, no new design, no new features, nothing! I thought I could test something new like...
Plan Premium Country Brazil Device (iPhone7) Operating System (iOS 11.4.1) My Question or Issue Hi, I signed to beta test there was months ago and I didn't get anything n...
Community Legend
737 Views
1 replies
0 likes
Plan. Family PremiumCountry Us Device(iPhone 7Operating System(Windows 10) My Question or IssueI'm trying to find the Billboard weekly top Electronic Dance Music list on Spotify and am only able to find something along the lines of top 100 or top of ...
Plan. Family Premium Country Us Device (iPhone 7 Operating System (Windows 10) My Question or Issue I'm trying to find the Billboard weekly top Electronic Dance M...
Casual Listener
937 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceiPad Air Operating Systemios 10.3.3 My Question or Issue I have been a premium user for years. Suddenly last night, the "search" function no longer works. Similar to other issues that have been mentioned here. I tried a har...
Plan Premium Country USA Device iPad Air Operating System ios 10.3.3 My Question or Issue I have been a premium user for years. Suddenly last night, the "se...
Spotify Star
829 Views
3 replies
0 likes
Plan Premium Country Canada DeviceiPhone XOperating SystemiOS 11.4.1 My Question or IssueSearch is not working. “An error occurred” msg is displayed with “Try again” button. Tried to log out and back log in, reinstall app. Nothing works. It did work ...
Plan Premium Country Canada Device iPhone X Operating System iOS 11.4.1 My Question or Issue Search is not working. “An error occurred” msg is displaye...
Spotify Star
1729 Views
1 replies
2 likes
PlanPremiumCountrycanada Device(iPhone 6s)Operating System(iOS 10 something My Question or Issue whenever I try to search music in the “search” page, Spotify displays a message that says “an error occurred, try again”. I just updated the app recently...
PlanPremium Country canada Device (iPhone 6s) Operating System (iOS 10 something My Question or Issue whenever I try to search music in the “search” page, Spotify disp...
Spotify Star
900 Views
1 replies
0 likes
PlanPremiumCountry: Ireland Device(iPhone 8Operating System(iOS 11.4.1 cant search music as ‘an error has occured’
Plan Premium Country: Ireland Device (iPhone 8 Operating System (iOS 11.4.1 cant search music as ‘an error has occured’
Roadie
3790 Views
1 replies
5 likes
PlanPremiumCountry Italy DeviceiPhone X Operating SystemiOS 11.4.1 My Question or Issue Hello. My app works normally but if i try to search a song or an artist, appears always “THERE IS AN ERROR” RETRY.It’s One hour not working.I already tried to dis...
Plan Premium Country Italy Device iPhone X Operating System iOS 11.4.1 My Question or Issue Hello. My app works normally but if i try to search a song...
Casual Listener
1356 Views
4 replies
7 likes
PlanPremiumCountry FranceDeviceIphone 7Operating SystemiOS 11.4.1 Since a couple of weeks, I have to redownload tracks EVERY DAY. Has been anywhere between 20 and 500+ tracks just ‘autodeleted’ per day.This is a sudden bug. I never had this problem b...
Plan Premium Country France Device Iphone 7 Operating System iOS 11.4.1 Since a couple of weeks, I have to redownload tracks EVERY DAY. Has been anywhere between 20 and 500+ tra...
Roadie
1440 Views
6 replies
1 likes
PlanPremiumCountry GermanyDeviceiPhone 8 PlusOperating SystemiOS 11 My Question or IssuePlease explain how downloads are expiring or however it works, because I have quite a few offline songs/albums/playlists. Some of which change (and of course new ...
Plan Premium Country Germany Device iPhone 8 Plus Operating System iOS 11 My Question or Issue Please explain how downloads are expiring or however it works, because I have qui...
Community Legend
1138 Views
1 replies
1 likes
Hola, tengo el problema de que pongo play a las canciones y suenan normal, y las guardo en "Canciones" y está todo bien pero, cuando activo lo de descargar, no se descarga nada y sale debajo "Esperando para descargar." Y no sé cómo hacer para que se ...
Hola, tengo el problema de que pongo play a las canciones y suenan normal, y las guardo en "Canciones" y está todo bien pero, cuando activo lo de descargar, no se descarga nada y sale debajo "Esperan...
Community Legend
6772 Views
1 replies
0 likes
Plan/PremiumCountry/USAOperating System/iOS 10 About a week ago I thought my speakers had been damaged because the sound was so bad. I kept noticing that all the songs I listened to had compressed highs and overall the audio sounded tinny. I know the...
Plan/Premium Country/USA Operating System/iOS 10 About a week ago I thought my speakers had been damaged because the sound was so bad. I kept noticing that all the songs I listened to had ...
Community Legend
699 Views
1 replies
0 likes
I just learned about the folder function in spotify, and quickly created folders using the desktop app. (File > create playlist folder.) I also moved my playlists into these folders. However, when I opened the app on my iPhone, none of these folders ...
I just learned about the folder function in spotify, and quickly created folders using the desktop app. (File > create playlist folder.) I also moved my playlists into these folders. Howev...
Community Legend
8760 Views
2 replies
0 likes
My Question or IssueTheres one single song off an entire album that won’t play on my account. The whole album will play and then come to a complete stop when this song is supposed to play, it doesn’t even automatically skip it or anything. It stops l...
My Question or Issue Theres one single song off an entire album that won’t play on my account. The whole album will play and then come to a complete stop when this song is supposed to play, it doesn...
Gig Goer
3621 Views
4 replies
0 likes
PlanPremiumCountry USADeviceiPhone SEOperating SystemiOS 11 My Question or Issue When I view my list of playlists, I'd like to be able to change the order in which they appear. I see that you can sort by "Name" or by "Custom". But when I sort by Cust...
Plan Premium Country USA Device iPhone SE Operating System iOS 11 My Question or Issue When I view my list of playlists, I'd like to be able to change the order in which ...
Casual Listener
51260 Views
2 replies
10 likes
HELP ME PLEASE!!!! I have spotify premium and I would like to listen to music offline but when I go to download some playlists it just says waiting to download and it never downloads I’m getting very frustrated please help.
HELP ME PLEASE!!!! I have spotify premium and I would like to listen to music offline but when I go to download some playlists it just says waiting to download and it never downloads I’m getting very...
Casual Listener
1364 Views
4 replies
0 likes
PlanPremiumMy Question or Issuedownload a new album, but now I want to hear it no longer appears, in fact when I look for the artist the album does not appear?
Plan Premium My Question or Issue download a new album, but now I want to hear it no longer appears, in fact when I look for the artist the album does not appear?
Regular
631 Views
1 replies
0 likes
