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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241269 Views

27 replies

5 likes

  • 241269 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

123829 Views

119 replies

13 likes

Other
  • 123829 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2921 Views

0 replies

0 likes

iOS
  • 2921 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307349 Views

62 replies

16 likes

  • 307349 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131798 Views

19 replies

38 likes

  • 131798 Views
  • 19 replies
  • 38 likes

Search option doesn’t work

PlanPremiumCountry Italy DeviceiPhone X Operating SystemiOS 11.4.1 My Question or Issue Hello. My app works normally but if i try to search a song or an artist, appears always “THERE IS AN ERROR” RETRY.It’s One hour not working.I already tried to dis...

Casual Listener

  Plan Premium Country  Italy  Device iPhone X  Operating System iOS 11.4.1   My Question or Issue  Hello. My app works normally but if i try to search a song...

brixemarker

Casual Listener

1359 Views

4 replies

7 likes

  • 1359 Views
  • 4 replies
  • 7 likes

How many tracks did you have to redownload today?

PlanPremiumCountry FranceDeviceIphone 7Operating SystemiOS 11.4.1 Since a couple of weeks, I have to redownload tracks EVERY DAY. Has been anywhere between 20 and 500+ tracks just ‘autodeleted’ per day.This is a sudden bug. I never had this problem b...

Roadie

Plan Premium Country  France Device Iphone 7 Operating System iOS 11.4.1   Since a couple of weeks, I have to redownload tracks EVERY DAY. Has been anywhere between 20 and 500+ tra...

woodandrew90

Roadie

1458 Views

6 replies

1 likes

  • 1458 Views
  • 6 replies
  • 1 likes

iOS app keeps re-downloading offline music

PlanPremiumCountry GermanyDeviceiPhone 8 PlusOperating SystemiOS 11 My Question or IssuePlease explain how downloads are expiring or however it works, because I have quite a few offline songs/albums/playlists. Some of which change (and of course new ...

Casual Listener

Plan Premium Country  Germany Device iPhone 8 Plus Operating System iOS 11   My Question or Issue Please explain how downloads are expiring or however it works, because I have qui...

Loxer

Community Legend

1144 Views

1 replies

1 likes

  • 1144 Views
  • 1 replies
  • 1 likes

Esperando para descargar

Hola, tengo el problema de que pongo play a las canciones y suenan normal, y las guardo en "Canciones" y está todo bien pero, cuando activo lo de descargar, no se descarga nada y sale debajo "Esperando para descargar." Y no sé cómo hacer para que se ...

Newbie

Hola, tengo el problema de que pongo play a las canciones y suenan normal, y las guardo en "Canciones" y está todo bien pero, cuando activo lo de descargar, no se descarga nada y sale debajo "Esperan...

Luke

Community Legend

6778 Views

1 replies

0 likes

  • 6778 Views
  • 1 replies
  • 0 likes

Bitrate Quality Lower

Plan/PremiumCountry/USAOperating System/iOS 10 About a week ago I thought my speakers had been damaged because the sound was so bad. I kept noticing that all the songs I listened to had compressed highs and overall the audio sounded tinny. I know the...

Newbie

Plan/Premium Country/USA Operating System/iOS 10   About a week ago I thought my speakers had been damaged because the sound was so bad. I kept noticing that all the songs I listened to had ...

Luke

Community Legend

706 Views

1 replies

0 likes

  • 706 Views
  • 1 replies
  • 0 likes

Solved!! View Playlist Folders on IOS mobile

I just learned about the folder function in spotify, and quickly created folders using the desktop app. (File > create playlist folder.) I also moved my playlists into these folders. However, when I opened the app on my iPhone, none of these folders ...

Casual Listener

  I just learned about the folder function in spotify, and quickly created folders using the desktop app. (File > create playlist folder.) I also moved my playlists into these folders. Howev...

Loxer

Community Legend

8767 Views

2 replies

0 likes

folders
iOS
mobile app
playlist folders
view folders
  • 8767 Views
  • 2 replies
  • 0 likes

Superuser Contribution one song won’t play on my device.

My Question or IssueTheres one single song off an entire album that won’t play on my account. The whole album will play and then come to a complete stop when this song is supposed to play, it doesn’t even automatically skip it or anything. It stops l...

Casual Listener

My Question or Issue Theres one single song off an entire album that won’t play on my account. The whole album will play and then come to a complete stop when this song is supposed to play, it doesn...

kookiekarin

Gig Goer

3630 Views

4 replies

0 likes

  • 3630 Views
  • 4 replies
  • 0 likes

Solved!! How to custom sort list of playlists

PlanPremiumCountry USADeviceiPhone SEOperating SystemiOS 11 My Question or Issue When I view my list of playlists, I'd like to be able to change the order in which they appear. I see that you can sort by "Name" or by "Custom". But when I sort by Cust...

Casual Listener

Plan Premium Country  USA Device iPhone SE Operating System iOS 11   My Question or Issue  When I view my list of playlists, I'd like to be able to change the order in which ...

aliyaearley

Casual Listener

51264 Views

2 replies

10 likes

  • 51264 Views
  • 2 replies
  • 10 likes

Downloading Songs

HELP ME PLEASE!!!! I have spotify premium and I would like to listen to music offline but when I go to download some playlists it just says waiting to download and it never downloads I’m getting very frustrated please help.

Casual Listener

HELP ME PLEASE!!!! I have spotify premium and I would like to listen to music offline but when I go to download some playlists it just says waiting to download and it never downloads I’m getting very...

ccellinna

Casual Listener

1372 Views

4 replies

0 likes

  • 1372 Views
  • 4 replies
  • 0 likes

album download

PlanPremiumMy Question or Issuedownload a new album, but now I want to hear it no longer appears, in fact when I look for the artist the album does not appear?

Newbie

Plan Premium My Question or Issue download a new album, but now I want to hear it no longer appears, in fact when I look for the artist the album does not appear?

asyoung5555

Regular

634 Views

1 replies

0 likes

  • 634 Views
  • 1 replies
  • 0 likes

Where do I find the "Downloads" section?

I don't know what happened but I couldn't find this section of the app anymore.spotifyapp.pngScreen Shot 2018-01-24 at 7.41.02 PM.png

Visitor

I don't know what happened but I couldn't find this section of the app anymore. spotifyapp.png Screen Shot 2018-01-24 at 7.41.02 PM.png

kraag22

Casual Listener

111614 Views

19 replies

7 likes

  • 111614 Views
  • 19 replies
  • 7 likes

Itunes playlist on iPad

I just want to know if Spotify will EVER allow Itunes playlists to play on tablets? It seems such a simple thing to do, or am I expecting too much?! Even if there's a 3rd party app, can you let me know, or make it obvious please?

Casual Listener

  I just want to know if Spotify will EVER allow Itunes playlists to play on tablets? It seems such a simple thing to do, or am I expecting too much?! Even if there's a 3rd party app, can you l...

Loxer

Community Legend

1180 Views

3 replies

0 likes

itunes
  • 1180 Views
  • 3 replies
  • 0 likes

Getting songs on Spotify that they don’t have now

PlanPremiumCountry USA DeviceiPhone 8Operating SystemiOS 10 My Question or Issuehey all, do you think Spotify will ever get the song “Let It Rain On Me” by James Pickering and Matthew Clark it’s a really great song and I would love to add it to my pl...

Casual Listener

  Plan Premium Country USA   Device iPhone 8 Operating System iOS 10   My Question or Issue hey all, do you think Spotify will ever get the song “Let It Rain On Me” by James...

Loxer

Community Legend

1294 Views

1 replies

0 likes

  • 1294 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist

PlanPremiumCountryBrazilOperating SystemiOsMy Question or IssueSo, I have a playlist with a lot of songs, like 700 and I always listen to it in shuffle mode, but lately I noticed that only a few musics play, like only 50. Is there any way that I can ...

Newbie

Plan Premium Country Brazil Operating System iOs My Question or Issue So, I have a playlist with a lot of songs, like 700 and I always listen to it in shuffle mode, but lately I noticed that o...

SergioDavid

Roadie

788 Views

1 replies

0 likes

  • 788 Views
  • 1 replies
  • 0 likes

the design of my spotify is not updated (iPhone 8)

PlanPremiumCountrySpainDeviceiPhone 8Operating SystemiOS 12 Beta My Question or Issue

Newbie

  Plan Premium Country Spain Device iPhone 8 Operating System iOS 12 Beta   My Question or Issue  

Loxer

Community Legend

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

Chromecast not visible while bluetooth connected

PlanPremiumCountry DenmarkDeviceiPhone XOperating SystemiOS 11 My Question or Issue I am not able to select Chromecast devices while my phone is connected to my bluetooth speaker. As soon as i disconnect the speaker i get the Devices Available link. ...

Casual Listener

Plan Premium Country  Denmark Device iPhone X Operating System iOS 11   My Question or Issue  I am not able to select Chromecast devices while my phone is connected to my blu...

Loxer

Community Legend

702 Views

1 replies

0 likes

  • 702 Views
  • 1 replies
  • 0 likes

Can't play songs from a certain artist

I'm having issues playing songs from the Red Hot Chili Peppers on my phone. The songs will play on my desktop, but only after a full clean install. I have reinstalled spotify twice on my phone but it won't work.

Casual Listener

I'm having issues playing songs from the Red Hot Chili Peppers on my phone. The songs will play on my desktop, but only after a full clean install. I have reinstalled spotify twice on my phone but it...

dd__dd__

Music Fan

2408 Views

3 replies

4 likes

  • 2408 Views
  • 3 replies
  • 4 likes

behind the lyrics

Hello everyone, i was wondering how behind the lyrics work on spotify. i have it disabled and still showing up that genius window. id like to turn it off. am i doin smth wrong?PlanPremiumCountry CzechDeviceiPhone 6aOperating System(iOS 12 My Question...

Casual Listener

Hello everyone,  i was wondering how behind the lyrics work on spotify. i have it disabled and still showing up that genius window. id like to turn it off. am i doin smth wrong? Plan Premium ...

dd__dd__

Music Fan

1140 Views

2 replies

0 likes

  • 1140 Views
  • 2 replies
  • 0 likes

switches to radio

Planfree spotify accountCountry USADeviceiPad Air Operating SystemiOS 10My Question or Issue After listening to my playlist music for awhile when a song ends it will swtich to the suggested raido music. This will typically happen when I listen to mus...

Casual Listener

  Plan free spotify account Country  USA Device iPad Air   Operating System iOS 10 My Question or Issue  After listening to my playlist music for awhile when a song...

kxkh_f-czc2co

Casual Listener

771 Views

2 replies

0 likes

  • 771 Views
  • 2 replies
  • 0 likes

Solved!! How to Disable Full Screen Playback on iOS

Does anybody know if it is possible at all to disable full screen album artwork playback on iOS? Thanks.

Casual Listener

Does anybody know if it is possible at all to disable full screen album artwork playback on iOS? Thanks.     

Loxer

Community Legend

5572 Views

1 replies

1 likes

  • 5572 Views
  • 1 replies
  • 1 likes