can't log in

[rfransw]

it works fine on my mac and android , but suddenly i can't log in in ipad

try to install 2x still did not work as well as reset password

i dont understand why it happened 

[Billy-J]

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!