Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify stops playing in the background

Spotify stops playing in the background

Hello, i have this problem that whenever i am listening to music and return to my home screen, open another app or when i lock my screen spotify stops playing. This is quite annoying since i have used spotify for a long time and a few days ago this started happening, i tried the temporary fix by closing all your apps but it only works for like half a song.

i already reinstalled spotify and rebooted but nothing seems to help.

i am using an iphone 6s running ios 11.2.6

thanks in advance! 

Reply
1 Reply

Hey @TomTuinstra, welcome to the community. 

 

Hope your doing great! 

 

Sorry to hear your not able to listen to music in the background, but no worries - I’ll be happy to help.

 

Since you have iOS 11.2.6, the latest version available currently is 11.4.1. To do this, go to:

 

Settings > General > Software Update. I would recommend updating your phone, and let me know how this goes. 

 

I’ll be awaiting your reply 🙂

/B

 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts