Spotify stops playing in the background

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Spotify stops playing in the background

TomTuinstra
Newbie

Hello, i have this problem that whenever i am listening to music and return to my home screen, open another app or when i lock my screen spotify stops playing. This is quite annoying since i have used spotify for a long time and a few days ago this started happening, i tried the temporary fix by closing all your apps but it only works for like half a song.

i already reinstalled spotify and rebooted but nothing seems to help.

i am using an iphone 6s running ios 11.2.6

thanks in advance! 

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Re: Spotify stops playing in the background

Rock Star 22
Rock Star 22

Hey @TomTuinstra, welcome to the community. 

 

Hope your doing great! 

 

Sorry to hear your not able to listen to music in the background, but no worries - I’ll be happy to help.

 

Since you have iOS 11.2.6, the latest version available currently is 11.4.1. To do this, go to:

 

Settings > General > Software Update. I would recommend updating your phone, and let me know how this goes. 

 

I’ll be awaiting your reply 🙂

/B

 

Billy-JRock Star 22
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