Glitching/Phone Restarting

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Glitching/Phone Restarting

u_oyoshi
Newbie

Anyone else having a problem when playing the music without headphones through speakers, and it kinda starts to glitch, then the middle button stops vibrating causing a forced restart on the phone? I double checked with Apple themselves says my phones fine, and I uninstalled spotify for a few hours didn’t have any problems. Once I reinstalled Spotify, phone kept restarting. anyone experiencing the same? Thinking there’s some kind of bug within the app.

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Re: Glitching/Phone Restarting

Rock Star 16
Rock Star 16

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps. Please try signing out and back in several times or if possible try using another acocunt on your device to see if the same issue persits 🙂

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 16
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