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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36635 Views

40 replies

10 likes

  • 36635 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101937 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1275 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298740 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125618 Views

19 replies

38 likes

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  • 19 replies
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iOS Homepage not loading

My homepage won’t load and it keeps popping up with a error message

Newbie

My homepage won’t load and it keeps popping up with a error message

Hubo

Community Legend

674 Views

1 replies

0 likes

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  • 1 replies
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Allow Spotify through whitelist on Firewall - no covers loading

Hi, I allowed spotify for my kids on the router's firewall (Fritz Box), adding spotify.com on the whitelist of the router. Everything works fine, except the covers that are not loading. It works if I allow any url, but that's exactly what I want to a...

Newbie

Hi,   I allowed spotify for my kids on the router's firewall (Fritz Box), adding spotify.com on the whitelist of the router.   Everything works fine, except the covers that are not load...

3248 Views

0 replies

3 likes

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  • 3 likes

Lock Screen widget doesn't show the time of a song

When song are playing the lock screen widget just shows them at 0:00 and only updates to the correct time when I press pause then play. Then it freezes at whatever time I pause/played it at

Newbie

When song are playing the lock screen widget just shows them at 0:00 and only updates to the correct time when I press pause then play. Then it freezes at whatever time I pause/played it at

677 Views

0 replies

0 likes

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  • 0 replies
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Local files are not scrobbling to last.fm on the mobile app

I have many local files on my playlist. Until today, they scrobbled just fine; however, they do not scrobble anymore. Normal tracks scrobble as normal.

Newbie

I have many local files on my playlist. Until today, they scrobbled just fine; however, they do not scrobble anymore. Normal tracks scrobble as normal.

Saul_Slendamann

Regular

1820 Views

3 replies

4 likes

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  • 3 replies
  • 4 likes

Clean versions need going

I’m trying to listen to Logic Incredible true story but the only version on here has the swearing beeps even for the word **bleep** , on my friends Spotify his is completely fine I’ve tried getting the songs from his playlist but is still censored. A...

Casual Listener

I’m trying to listen to Logic Incredible true story but the only version on here has the swearing beeps even for the word **bleep** , on my friends Spotify his is completely fine I’ve tried getting t...

Teqah

Casual Listener

950 Views

2 replies

0 likes

  • 950 Views
  • 2 replies
  • 0 likes

Spotify playlist filter not working intuitively

I’ve had an issue for a while now where my Spotify on iOS will not play the songs which I’ve chosen to be filtered. For example if I searched for “The Beatles” in my playlist then their songs will show up but when I tap on a song to play it and the s...

Casual Listener

I’ve had an issue for a while now where my Spotify on iOS will not play the songs which I’ve chosen to be filtered.  For example if I searched for “The Beatles” in my playlist then their songs ...

756 Views

0 replies

5 likes

  • 756 Views
  • 0 replies
  • 5 likes

iPhone@BMW: Bluetooth connection stops when connecting lightning cable

I have an iPhone 6s and a BMW X1. When I connect my iPhone with the lightning cable, Spotify is muting the music: Music is still playing on the display, but cannot be heard. Charging the iPhone is therefore impossible while listening to music. Can an...

Newbie

I have an iPhone 6s and a BMW X1. When I connect my iPhone with the lightning cable, Spotify is muting the music: Music is still playing on the display, but cannot be heard. Charging the iPhone is th...

580 Views

0 replies

0 likes

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can not log into my account your country does not meet in the profile

can not log into my account your country does not meet in the profileerror code 408 pls help, i set my profile both to GB in the mac and also IOS, and also the PROFILEbut still can notpls helptks

Newbie

can not log into my account  your country does not meet in the profile error code  408   pls help, i set my profile both to GB in the mac and also IOS, and also the PROFILE but sti...

401 Views

0 replies

0 likes

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Deleting history from recently played?

I used to be able to delete anything on my recently played but it seems I can’t anymore since the new update came out (8.4.52). Is there any way to fix this or did the update dump the idea of deleting history on iOS entirely? Thank you!!

Newbie

I used to be able to delete anything on my recently played but it seems I can’t anymore since the new update came out (8.4.52). Is there any way to fix this or did the update dump the idea of deletin...

1344 Views

0 replies

1 likes

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Solved!!Superuser Contribution Spotify Connect Sets Volume to Max

I use Spotify on my iPad Mini to control Beoplay A9 using Connect. Sometimes when I close the Spotify app and reopen it while the songs are playing, it sets the Connect volume to max automatically after detecting the device. I have been scared the he...

Regular

I use Spotify on my iPad Mini to control Beoplay A9 using Connect. Sometimes when I close the Spotify app and reopen it while the songs are playing, it sets the Connect volume to max automatically af...

crabello

Newbie

51066 Views

119 replies

23 likes

bug
Connect
volume
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  • 119 replies
  • 23 likes

Last.fm Scrobbling Not Working on both Mobile and Desktop

I noticed end of last week that the Spotify mobile app was no longer scrobbling to Last.fm. I tried uninstalling and re-installing the app, but that did not fix it. I decided to start playing from the desktop app when possible going forward. However,...

Casual Listener

I noticed end of last week that the Spotify mobile app was no longer scrobbling to Last.fm. I tried uninstalling and re-installing the app, but that did not fix it. I decided to start playing from th...

ackleyrc

Casual Listener

3284 Views

2 replies

1 likes

last.fm
scrobble
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  • 2 replies
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I-phone download

I have already downloaded Spotify Premium onto my i-Pad and it is up and running. How do I download the app onto my i-Phone, please? I'm sorry I can't see how to do this - I'm obviously missing something obvious!Thanks in advance,Sara

Newbie

I have already downloaded Spotify Premium onto my i-Pad and it is up and running. How do I download the app onto my i-Phone, please?  I'm sorry I can't see how to do this - I'm obviously missin...

Bethany_Dawn

Community Legend

1217 Views

1 replies

0 likes

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  • 1 replies
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Last.fm Scrobble failed few hours ago

Hey guys, I just updated new Spotify IOS version. Then I realize that the Last.fm failed to record my song. It is showing recording the current songs but cannot store in my library. Does anybody have similar issues? Does anyone know how to solve that...

Casual Listener

Hey guys,   I just updated new Spotify IOS version. Then I realize that the Last.fm failed to record my song. It is showing recording the current songs but cannot store in my library...

sharp-spark

Roadie

1250 Views

2 replies

0 likes

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  • 2 replies
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Spotify app doesn't scrobble for me

Earlier today it completely stopped working, it has worked perfectly for months before, on the last.fm site it says it's scrobbling the track but when the track is over and a new track comes on the scrobble doesn't save. Please help. Edit: Regular sc...

Casual Listener

Earlier today it completely stopped working, it has worked perfectly for months before, on the last.fm site it says it's scrobbling the track but when the track is over and a new track comes on the s...

Erick93

Newbie

735 Views

1 replies

1 likes

  • 735 Views
  • 1 replies
  • 1 likes

Why cant I sort my playlists songs by most recently added on iOS ?

Why cant I sort my playlists songs by most recently added on iOS ? My playlists are lareg and want to be able to play the most recently added song first. I can do this on the desktop version but not on iOS. Can someone tell me how to do this?

Newbie

Why cant I sort my playlists songs by most recently added on iOS ? My playlists are lareg and want to be able to play the most recently added song first. I can do this on the desktop version but not ...

668 Views

0 replies

0 likes

  • 668 Views
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  • 0 likes

new update

I resently my found out that my sister got a new spotify update on her iphone and I also found out that I don’t have it. But when i log into her account on my phone, the update is there. I was wondering why I don’t have it and will I ever get it?

Newbie

I resently my found out that my sister got a new spotify update on her iphone and I also found out that I don’t have it. But when i log into her account on my phone, the update is there. I was wonder...

626 Views

0 replies

0 likes

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Superuser Contribution Songs glitch during playback

Everything I listen to on Spotify has been glitching out lately. The song will pause for a second then start back up and get super glitchy. Playback will slow down then cut in and out - totally unlistenable. This happens with my offline songs too so ...

Casual Listener

Everything I listen to on Spotify has been glitching out lately. The song will pause for a second then start back up and get super glitchy. Playback will slow down then cut in and out ...

Melody

Spotify

1850 Views

1 replies

0 likes

  • 1850 Views
  • 1 replies
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Superuser Contribution Songs keep skipping & pausing randomly

I’m having the same issue listening to the Spotify app on an iPhone 7 Plus. Randomly skips, stutters and pauses when playing on headphones and through Bluetooth speakers. It’s inconsisent and some days it doesn’t skip once, other days it’s chronic. I...

Casual Listener

I’m having the same issue listening to the Spotify app on an iPhone 7 Plus. Randomly skips, stutters and pauses when playing on headphones and through Bluetooth speakers. It’s inconsisent and some da...

Melody

Spotify

15556 Views

4 replies

1 likes

  • 15556 Views
  • 4 replies
  • 1 likes

Spotify Changed Setup??

I have the latest update for Spotify, and it changed from looking like this the first photo to the two next. There is no option to shuffle songs and there’s no radio or discover weekly or any if that. My brother has the latest update and his is norma...

Newbie

I have the latest update for Spotify, and it changed from looking like this the first photo to the two next. There is no option to shuffle songs and there’s no radio or discover weekly or any if that...

Keanu_C

Community Legend

611 Views

1 replies

1 likes

  • 611 Views
  • 1 replies
  • 1 likes

Can’t download

Hi I can’t download music it just says waiting to download 

Newbie

Hi I can’t download music it just says waiting to download 

518 Views

0 replies

0 likes

  • 518 Views
  • 0 replies
  • 0 likes