Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
246346 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
131492 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
456096 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
309890 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I am a premium member and all but 4 playlists have disappeared from devices and even when online. Most music that was there is also gone. I’m using iphone 7 with latest iOS and Spotify update.
I am a premium member and all but 4 playlists have disappeared from devices and even when online. Most music that was there is also gone. I’m using iphone 7 with latest iOS and Spotify update.
Music Fan
844 Views
1 replies
0 likes
For for the past week I've been trying to log in my EQLZR to my Spotify account using Facebook. It takes me up to the "are you this person?" page.... but then kicks me right out when I click "OK". I've also tried logging in using my email account and...
For for the past week I've been trying to log in my EQLZR to my Spotify account using Facebook. It takes me up to the "are you this person?" page.... but then kicks me right out when I click "OK". I'...
414 Views
0 replies
0 likes
Hello, How can I delete a song of a playlist from my iPhone?
Hello, How can I delete a song of a playlist from my iPhone?
Community Legend
872 Views
1 replies
0 likes
I listened to YBN Cordae’s music for a few days and when I went to search for him again, his profile was no longer available along with his music
I listened to YBN Cordae’s music for a few days and when I went to search for him again, his profile was no longer available along with his music
Newbie
1379 Views
1 replies
0 likes
I could only find a older locked thread regarding this error, but I have seemed to have found a workaround for this error. I have been getting an error "Spotify login error Cannot connect to Spotify (8)" when using Djay Pro app with my iPhone on T-Mo...
I could only find a older locked thread regarding this error, but I have seemed to have found a workaround for this error. I have been getting an error "Spotify login error Cannot connect to Sp...
734 Views
0 replies
0 likes
Help? Saved songs section is nowhere to be found after recent update, songs on playlist are also no longer visible
Help? Saved songs section is nowhere to be found after recent update, songs on playlist are also no longer visible
549 Views
0 replies
1 likes
So I recently updated to the most recent version of Spotify, and I normally used “my saved songs” to listen to music now it’s “gone” or am I not looking on the right place Edit: with the “favorite song” portal I’ve lost 400+ songs
So I recently updated to the most recent version of Spotify, and I normally used “my saved songs” to listen to music now it’s “gone” or am I not looking on the right place Edit: with the “favo...
Newbie
912 Views
1 replies
0 likes
My #1 complaint about Spotify has been that it's so difficult to remove a song from a playlist. The longer the playlist, the harder the needle-in-a-haystack process of finding the song to remove it. Last night I discoverd that my girlfriend has the m...
My #1 complaint about Spotify has been that it's so difficult to remove a song from a playlist. The longer the playlist, the harder the needle-in-a-haystack process of finding the song to remove it. ...
Casual Listener
881 Views
1 replies
0 likes
How do you make albums available to listen to offline on Spotify?
How do you make albums available to listen to offline on Spotify?
Casual Listener
94565 Views
22 replies
17 likes
Hi, Spotify for iOS keeps telling me I have reached the maximum amount of downloaded content. Thus, I cleaned out about a thousand saved tracks in "My Music" on Spotify for Mac, but I'm still getting the same error message on iOS. Please help! Thanks...
Hi, Spotify for iOS keeps telling me I have reached the maximum amount of downloaded content. Thus, I cleaned out about a thousand saved tracks in "My Music" on Spotify for Mac, but I'm stil...
Composer
566 Views
1 replies
0 likes
I've used this Spotify account since 25/04/18 and subscribed to Premium on 01/05/18. Since then, my Daily Mixes have disappeared and are unavailable if I search for them. My Daily Mixes were available everyday before I subscribed to Premium, so I don...
I've used this Spotify account since 25/04/18 and subscribed to Premium on 01/05/18. Since then, my Daily Mixes have disappeared and are unavailable if I search for them. My Daily Mixes were...
Composer
745 Views
1 replies
0 likes
I have spotifiy premium for family and the recently released button to "Block Explicit" is not available in settings on my iPhone. Is there something I need to to do activate this feature?
I have spotifiy premium for family and the recently released button to "Block Explicit" is not available in settings on my iPhone. Is there something I need to to do activate this feature?
Composer
1241 Views
1 replies
0 likes
Please Spotify! Please make it soon possible to receive Push- Notifications of my favorite artists! Since 2 years ago i chat with the Support about that problem but nothing change! All settings for notifications pulled on, but it doesnt work on my iP...
Please Spotify! Please make it soon possible to receive Push- Notifications of my favorite artists! Since 2 years ago i chat with the Support about that problem but nothing change! All ...
Composer
591 Views
1 replies
0 likes
Why does my spotify always pause, skip songs, play only 2 minutes into a song, etc. when playing on a sonos speaker from iPhone? All apps are updated to current systems. So frustrating!
Why does my spotify always pause, skip songs, play only 2 minutes into a song, etc. when playing on a sonos speaker from iPhone? All apps are updated to current systems. So frustrating!
416 Views
0 replies
0 likes
I’m using the latest update but I still don’t have Behind the Lyrics feature. I know that not all the songs have lyrics available but I checked on those that definitely have the lyrics and I know my friends have them for some of the songs, however th...
I’m using the latest update but I still don’t have Behind the Lyrics feature. I know that not all the songs have lyrics available but I checked on those that definitely have the lyrics and I know my ...
Casual Listener
654 Views
1 replies
0 likes
When I lock screen on mobile, it doesn't show music time.
When I lock screen on mobile, it doesn't show music time.
Casual Listener
1085 Views
1 replies
0 likes
Hello,I've been listening to In Our Bones by Against The Current, and found some acoustic songs on YouTube. I've downloaded them on my pc and put them in a playlist in Spotify on my phone, but now when I want to play Chasing Ghosts from the album (no...
Hello, I've been listening to In Our Bones by Against The Current, and found some acoustic songs on YouTube. I've downloaded them on my pc and put them in a playlist in Spotify on my phone, but...
568 Views
0 replies
0 likes
No radio feature in Iphone IOS app wether in tabs or in artist / song "3-dots" menu. Buttons mentionned below are simply NOT there on my Iphone:https://support.spotify.com/th-en/using_spotify/discover_music/spotify-radio/ Tried everything suggested o...
No radio feature in Iphone IOS app wether in tabs or in artist / song "3-dots" menu. Buttons mentionned below are simply NOT there on my Iphone: https://support.spotify.com/th-en/using_spotify/disco...
Gig Goer
1399 Views
2 replies
1 likes
I use a Bowers and Wilkings A5 to play Spotify via Airplay. I am thinking of buying another for the kitchen and assumed I could play through both speakers and toggle one or the other off/on like on Sonos. Bowers and Wilkins have informed me this is n...
I use a Bowers and Wilkings A5 to play Spotify via Airplay. I am thinking of buying another for the kitchen and assumed I could play through both speakers and toggle one or the other off/on ...
824 Views
0 replies
0 likes
The Podcasts & Videos section has been available on my. iPhone for awhile now, but still does not appear in on my iPad app. Is there something I'm missing? Is this feature still not available for the iPad? I'm a premium member and as far as I'm conce...
The Podcasts & Videos section has been available on my. iPhone for awhile now, but still does not appear in on my iPad app. Is there something I'm missing? Is this feature still not available for...
Newbie
50254 Views
43 replies
17 likes
