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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29866 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94444 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

971 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293590 Views

60 replies

15 likes

  • 293590 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123618 Views

19 replies

38 likes

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  • 19 replies
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Superuser Contribution Songs glitch during playback

Everything I listen to on Spotify has been glitching out lately. The song will pause for a second then start back up and get super glitchy. Playback will slow down then cut in and out - totally unlistenable. This happens with my offline songs too so ...

Casual Listener

Everything I listen to on Spotify has been glitching out lately. The song will pause for a second then start back up and get super glitchy. Playback will slow down then cut in and out ...

Melody

Spotify

1838 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Songs keep skipping & pausing randomly

I’m having the same issue listening to the Spotify app on an iPhone 7 Plus. Randomly skips, stutters and pauses when playing on headphones and through Bluetooth speakers. It’s inconsisent and some days it doesn’t skip once, other days it’s chronic. I...

Casual Listener

I’m having the same issue listening to the Spotify app on an iPhone 7 Plus. Randomly skips, stutters and pauses when playing on headphones and through Bluetooth speakers. It’s inconsisent and some da...

Melody

Spotify

15532 Views

4 replies

1 likes

  • 15532 Views
  • 4 replies
  • 1 likes

Spotify Changed Setup??

I have the latest update for Spotify, and it changed from looking like this the first photo to the two next. There is no option to shuffle songs and there’s no radio or discover weekly or any if that. My brother has the latest update and his is norma...

Newbie

I have the latest update for Spotify, and it changed from looking like this the first photo to the two next. There is no option to shuffle songs and there’s no radio or discover weekly or any if that...

Keanu_C

Community Legend

594 Views

1 replies

1 likes

  • 594 Views
  • 1 replies
  • 1 likes

Can’t download

Hi I can’t download music it just says waiting to download 

Newbie

Hi I can’t download music it just says waiting to download 

511 Views

0 replies

0 likes

  • 511 Views
  • 0 replies
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The hip-hop radio is not working

The hip-hop radio is not working, the Spotify app keeps giving me an error saying please try again. Every single radio works except for hip-hop and I don’t know what to do.

Newbie

The hip-hop radio is not working, the Spotify app keeps giving me an error saying please try again. Every single radio works except for hip-hop and I don’t know what to do.  

408 Views

0 replies

0 likes

  • 408 Views
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Search Downloaded Songs Offline & Filtering Playlists

I’m a premium account holder who typically uses the Spotify app on an iOS, and I’ve noticed two major features that seem to have been taken away:Search Downloaded Songs Offline: when you search for an artist or song in offline mode, you would get the...

Casual Listener

I’m a premium account holder who typically uses the Spotify app on an iOS, and I’ve noticed two major features that seem to have been taken away: Search Downloaded Songs Offline: when you search fo...

Timmy_r

Casual Listener

1458 Views

1 replies

1 likes

  • 1458 Views
  • 1 replies
  • 1 likes

Daily mixes persistent across sub-accounts on family plan

I have a family account - let's say user A and user B. If I first log-in as user A in the Spotify iOS app, log-out, and then log-in as user B, the daily mixes of user A remain on the home tab (under "Made for user A"). There are no mixes presented fo...

Newbie

I have a family account - let's say user A and user B. If I first log-in as user A in the Spotify iOS app, log-out, and then log-in as user B, the daily mixes of user A remain on the home tab (under ...

621 Views

0 replies

0 likes

Daily Mixes
Family Plan
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Solved!! Spotify does not scrobble to last.fm

Spotify verion 8.4.52 on iOS does not scrobble to last.fm but it works fine on Spotify for Mac OSX. Does the new app update on iOS cause this issue?

Regular

Spotify verion 8.4.52 on iOS does not scrobble to last.fm but it works fine on Spotify for Mac OSX.  Does the new app update on iOS cause this issue? 

steadymindful

Regular

5706 Views

2 replies

0 likes

last.fm
scrobble
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  • 2 replies
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Following an artist on mobile isn't reflected on desktop

Hey all, If I follow an artist on mobile, this behavior isn't automatically reflected on my desktop account, and when I follow an artist on my desktop account, it's not reflected on mobile. This applies to both Windows and Mac. Is this working as int...

Regular

Hey all,   If I follow an artist on mobile, this behavior isn't automatically reflected on my desktop account, and when I follow an artist on my desktop account, it's not reflected on mobile. ...

phideaux

Regular

659 Views

1 replies

0 likes

  • 659 Views
  • 1 replies
  • 0 likes

On WiFi all is well. On Mobile Data-always says offline

Hi, I have question on my account. I’m on premium subscription but I can only search music while on WiFi connection. When I go on LTE (mobile data) it always says I’m offline. But everytime it happens I checked that my mobile internet was working oka...

Newbie

Hi,   I have question on my account.   I’m on premium subscription but I can only search music while on WiFi connection. When I go on LTE (mobile data) it always says I’m offline. But e...

423 Views

0 replies

0 likes

  • 423 Views
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Superuser Contribution Please help me

I have spotify premium and what I don’t undestand is that I don’t have the ‘Behind The Lyrics’ feature. I’ve even gone into settings where it would be but the feature isn’t even there as if it never existed in the first place. Please give me feedback...

Newbie

I have spotify premium and what I don’t undestand is that I don’t have the ‘Behind The Lyrics’ feature. I’ve even gone into settings where it would be but the feature isn’t even there as if it never ...

Melody

Spotify

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Playlist doesn't shuffle

iPhone 6. I have a playlist of ~1300 songs and it plays from beginning to end. Reinstalled app, restarted phone, logged off and back in. Help please. Thanks!

Casual Listener

iPhone 6. I have a playlist of ~1300 songs and it plays from beginning to end. Reinstalled app, restarted phone, logged off and back in. Help please. Thanks! 

Smolly2002

Casual Listener

1616 Views

7 replies

0 likes

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  • 7 replies
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renewing my account

ok so...i had to get a new card because simply mine had expired. so that meant spotify has canceled itself. well there is nothing wring with that part. when i finally got logged in had to go extream measures to get into with my new subscription. BUT ...

Newbie

ok so...i had to get a new card because simply mine had expired. so that meant spotify has canceled itself. well there is nothing wring with that part. when i finally got logged in  had to go ex...

jsannn

Community Legend

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Offline Playlist doesn't show all Artists in search mode

I am using my spotify in offline mode to avoid mobile traffic. I got a playlist with 2500 somgs in it. If i want to search an artist, It only shows 4 songs. I know that there are more songs of this artist in my playlist. How can i fix this problem? b...

Newbie

I am using my spotify in offline mode to avoid mobile traffic. I got a playlist with 2500 somgs in it. If i want to search an artist, It only shows 4 songs. I know that there are more songs of t...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes

Only half my playlist goes in queue

When i queue a playlist about half of it will be in the queue and the rest i have to do manually

Casual Listener

When i queue a playlist about half of it will be in the queue and the rest i have to do manually

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Only half my playlist in queue when added

When i queue a playlist about half the playlist will be queued and the other half i have to do manually wich is very annoying

Casual Listener

When i queue a playlist about half the playlist will be queued and the other half i have to do manually wich is very annoying

416 Views

0 replies

0 likes

  • 416 Views
  • 0 replies
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Spotify won't play local files iOS 11.2

Hello,after the iOS 11.2 Update, Spotify can't play any of my local song files.After I click the song, Spotify stops playing and skips to the next song. If the next song is a local file too, it skips it again until it gets to a non-local file and pla...

Newbie

Hello, after the iOS 11.2 Update, Spotify can't play any of my local song files. After I click the song, Spotify stops playing and skips to the next song. If the next song is a local file too, it s...

beriadan77

Newbie

4723 Views

11 replies

6 likes

  • 4723 Views
  • 11 replies
  • 6 likes

Spotify has the worst navigation for finding clean albums

Why is it such a **bleep**ing hassle to find edited music on this platform, I shouldn’t have to look up the album by name, scroll all the way down to the albums section, click for more options, Just to see if the album even HAS an edited version do y...

Newbie

Why is it such a **bleep**ing hassle to find edited music on this platform, I shouldn’t have to look up the album by name, scroll all the way down to the albums section, click for more options, Just ...

gabeg01

Newbie

796 Views

1 replies

2 likes

  • 796 Views
  • 1 replies
  • 2 likes

Songs

When i listen to Spotify on my I phone, i can't get to "My Songs". I used to be able to. I can't tell if it was an upgrade on my phone, or something changed. I can see my Songs on my home computer and work computer.and am able to choose which songs i...

Casual Listener

When i listen to Spotify on my I phone, i can't get to "My Songs".  I used to be able to. I can't tell if it was an upgrade on my phone, or something changed.  I can see my Songs on my home...

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
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Back button gone from control center

Hey Team, Noticed today that when I open the Control Center to replay a song, the button is gone and is now replaced with a menu button which opens to "like" or "dislike"...what gives? I'd rather the option to replay my song easily. It's a pain to ha...

Newbie

Hey Team,   Noticed today that when I open the Control Center to replay a song, the button is gone and is now replaced with a menu button which opens to "like" or "dislike"...what gives? ...

697 Views

0 replies

0 likes

  • 697 Views
  • 0 replies
  • 0 likes