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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29990 Views

40 replies

9 likes

  • 29990 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94537 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

975 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293644 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123639 Views

19 replies

38 likes

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  • 19 replies
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Playback on call

Listening to Spotify via any Bluetooth device (car handsfree, Airpods etc). Received a call via any 3rd party app (whatsapp, viber, signal etc). Playback pauses for first few seconds and then resumes with 50 % volume. So the call is combined with mus...

Casual Listener

Listening to Spotify via any Bluetooth device (car handsfree, Airpods etc).  Received a call via any 3rd party app (whatsapp, viber, signal etc).  Playback pauses for first few seconds an...

phailo

Casual Listener

1520 Views

1 replies

3 likes

Call playback
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  • 1 replies
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Why fullscreen artwork only in timecapsule playlist?

I’d like to know if there is an option to always have fullscreen mode while playing tracks and not only in the timecapsule playlist?

Newbie

I’d like to know if there is an option to always have fullscreen mode while playing tracks and not only in the timecapsule playlist?

426 Views

0 replies

0 likes

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How to Disable Vidéo Clip ?

Hi There, I d like to know if someone knows how to disable the video clip playing background while your listening your song ?For example , the last Rae Sremmurd, you get a video clip for each song, but it's slowing down the apps and taking a lot of b...

Newbie

Hi There,   I d like to know if someone knows how to disable the video clip playing background while your listening your song ? For example , the last Rae Sremmurd, you get a video clip for e...

773 Views

0 replies

1 likes

  • 773 Views
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  • 1 likes

Solved!! Spotify not loading with latest iOS beta 11.4

I’m running Spotify 8.4.49 on a iOS build 11.4 (beta) which O think is build 15F5049C.When opened the spotify logo appears briefly before crashing out back to the iOS home screen.any advice, help or updates appreciated.

Regular

I’m running Spotify 8.4.49 on a iOS build 11.4 (beta) which O think is build 15F5049C. When opened the spotify logo appears briefly before crashing out back to the iOS home screen. any advice, help...

17TillIDie

Casual Listener

2335 Views

2 replies

0 likes

11.4
Crash
iOS
  • 2335 Views
  • 2 replies
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Student discount

I signed up for the student discount, it charged my account and I got the verification email. But I go and log into my Spotify and check my account status and it says ‘FREE’. Anyone have any idea why?

Newbie

I signed up for the student discount, it charged my account and I got the verification email. But I go and log into my Spotify and check my account status and it says ‘FREE’. Anyone have any idea why?

Keanu_C

Community Legend

647 Views

2 replies

0 likes

  • 647 Views
  • 2 replies
  • 0 likes

app will not open once installed on iphone

Have tried reinstalling many times and it installs but fails to launch when i press on the icon. Please help

Newbie

Have tried reinstalling many times and it installs but fails to launch when i press on the icon. Please help

Keanu_C

Community Legend

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Downloading Playlists from Local Files

Hi, My name is Ryan, and I've been using Spotify for a little over two years. I'm a big Chance the Rapper fan, and since his album Acid Rap wasn't on Spotify, I decided I was going to add it myself. So I downloaded the album from Mixtapemonkey.com, u...

Newbie

Hi,   My name is Ryan, and I've been using Spotify for a little over two years. I'm a big Chance the Rapper fan, and since his album Acid Rap wasn't on Spotify, I decided I was going...

1228 Views

0 replies

0 likes

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Playlist syncing

Hello, I created a playlist on my laptop (spotify application) which contains 54 songs, and changed the order of some songs afterwards. On my iPhone (spotify app) it has only partially synced - It contain 37 songs despite saying 54 and the order is d...

Newbie

Hello,   I created a playlist on my laptop (spotify application) which contains 54 songs, and changed the order of some songs afterwards. On my iPhone (spotify app) it has only partially synce...

396 Views

0 replies

0 likes

  • 396 Views
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Advertisements won't play - have to stop and restart app

I'm trying to change to Spotify from Pandora, but every single time the player starts as soon as an advertisement comes up, the app stops playing and I have to manually stop it and restart it. I never get the promised 30 minutes of ad-free playing be...

Newbie

I'm trying to change to Spotify from Pandora, but every single time the player starts as soon as an advertisement comes up, the app stops playing and I have to manually stop it and restart it. I neve...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
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Local Files on mobile

I've been able to create a playlist of local file on my Mac just fine but can't seem to figure out how to get them onto my iOS device. I've read and watched videos saying I just need to switch the playlist to offline mode or to download the songs but...

Newbie

I've been able to create a playlist of local file on my Mac just fine but can't seem to figure out how to get them onto my iOS device. I've read and watched videos saying I just need to switch the pl...

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
  • 0 likes

Imported songs from Apple Music, now they won’t play on Spotify??

Hi, I recently switched to Spotify from Apple Music so I’m new to how the app works. I noticed there was an option to import music from my phone’s library, so I did, but now when I go to listen to any music I had on Apple on the Spotify app, it skips...

Newbie

Hi, I recently switched to Spotify from Apple Music so I’m new to how the app works. I noticed there was an option to import music from my phone’s library, so I did, but now when I go to listen to an...

889 Views

0 replies

0 likes

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Play function

I have been experiencing, that my playlist jump back to the first song for no reason. This seems to be happening after 20 songs or so, I am not using the shuffle because around 1/2 a year ago, I experienced that I could only play 20 songs with that o...

Casual Listener

I have been experiencing, that my playlist jump back to the first song for no reason. This seems to be happening after 20 songs or so, I am not using the shuffle because around 1/2 a year ago, I expe...

433 Views

0 replies

0 likes

  • 433 Views
  • 0 replies
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Can’t find profile on a free account with the new update

Hello, I am having problems with finding my profile on my iPhone after updating the app. I would like to find my profile to see who follows me and be able to find other users too

Newbie

Hello, I am having problems with finding my profile on my iPhone after updating the app. I would like to find my profile to see who follows me and be able to find other users too

lrdy1028

Casual Listener

637 Views

1 replies

0 likes

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  • 1 replies
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Shuffle won’t shuffle

I am a free member with a playlist of 1000+ songs. At the top of my playlist, I have indie/ rock tracks, and more recently I have added a great deal of metal to my playlist as I have joined a metal band. Unfortunately, Spotify refuses to shuffle from...

Newbie

I am a free member with a playlist of 1000+ songs. At the top of my playlist, I have indie/ rock tracks, and more recently I have added a great deal of metal to my playlist as I have joined a metal b...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Spotify Connect Issues

Hi, since yesterday (at least i reconized it yesterday) the ios app is stopping playback on connect device (yamaha) when i receive device notifications. My Wife has the same issue. Any suggestions ? Regards

Music Fan

Hi,   since yesterday (at least i reconized it yesterday) the ios app is stopping playback on connect device (yamaha) when i receive device notifications. My Wife has the same issue.   ...

gregio54

Regular

1888 Views

4 replies

3 likes

  • 1888 Views
  • 4 replies
  • 3 likes

Now playing not appearing in queue

Hi team,‘Now playing’ in the queue is always empty. No album art, no song name. This looks like a bug to me. Screenshot attached. OS: iOS 11.3.1App version: 8.4.51.696

Newbie

Hi team, ‘Now playing’ in the queue is always empty. No album art, no song name.  This looks like a bug to me.  Screenshot attached.  OS: iOS 11.3.1 App version: 8.4.51.696

362 Views

0 replies

0 likes

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wth HAPPENED

I got a new Spotify and it completely updated. I can’t find my friends Spotify. The new search button says “search for artists, playlists, or songs” how am I supposed to search for other users then?

Newbie

I got a new Spotify and it completely updated. I can’t find my friends Spotify. The new search button says “search for artists, playlists, or songs” how am I supposed to search for other users then?&...

dylanlucia

Newbie

607 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Cellular Data Useage while set to offline mode

We have two phones with the app that have recently starting using large quantities of data even though songs are downloaded and the app is set to offline (including in the data settings on the phone) is anyone else having this issue? I see it was an ...

Newbie

We have two phones with the app that have recently starting using large quantities of data even though songs are downloaded and the app is set to offline (including in the data settings on the phone)...

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
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Problema para aceitar convite premium

nao consigo aceitar o convite do meu irmao, coloco tudo corretamente e aparece que ocorreu um erro, isso constantemente favor consertarem isso porque ele paga corretamente, nao achei nada no seu site Suporte que me ajudou

Casual Listener

nao consigo aceitar o convite do meu irmao, coloco tudo corretamente e aparece que ocorreu um erro, isso constantemente favor consertarem isso porque ele paga corretamente, nao achei nada no seu site...

jroberto10

Newbie

1261 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Can’t get premiUm

I have iPhone 6i can’t buy premiumany idea why?

Newbie

I have iPhone 6 i can’t buy premium any idea why?

DerMoriz

Roadie

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes