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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36824 Views

40 replies

10 likes

  • 36824 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102244 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1289 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298943 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125705 Views

19 replies

38 likes

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  • 19 replies
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Spotify Changed Setup??

I have the latest update for Spotify, and it changed from looking like this the first photo to the two next. There is no option to shuffle songs and there’s no radio or discover weekly or any if that. My brother has the latest update and his is norma...

Newbie

I have the latest update for Spotify, and it changed from looking like this the first photo to the two next. There is no option to shuffle songs and there’s no radio or discover weekly or any if that...

Keanu_C

Community Legend

614 Views

1 replies

1 likes

  • 614 Views
  • 1 replies
  • 1 likes

Can’t download

Hi I can’t download music it just says waiting to download 

Newbie

Hi I can’t download music it just says waiting to download 

519 Views

0 replies

0 likes

  • 519 Views
  • 0 replies
  • 0 likes

The hip-hop radio is not working

The hip-hop radio is not working, the Spotify app keeps giving me an error saying please try again. Every single radio works except for hip-hop and I don’t know what to do.

Newbie

The hip-hop radio is not working, the Spotify app keeps giving me an error saying please try again. Every single radio works except for hip-hop and I don’t know what to do.  

419 Views

0 replies

0 likes

  • 419 Views
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Search Downloaded Songs Offline & Filtering Playlists

I’m a premium account holder who typically uses the Spotify app on an iOS, and I’ve noticed two major features that seem to have been taken away:Search Downloaded Songs Offline: when you search for an artist or song in offline mode, you would get the...

Casual Listener

I’m a premium account holder who typically uses the Spotify app on an iOS, and I’ve noticed two major features that seem to have been taken away: Search Downloaded Songs Offline: when you search fo...

Timmy_r

Casual Listener

1478 Views

1 replies

1 likes

  • 1478 Views
  • 1 replies
  • 1 likes

Daily mixes persistent across sub-accounts on family plan

I have a family account - let's say user A and user B. If I first log-in as user A in the Spotify iOS app, log-out, and then log-in as user B, the daily mixes of user A remain on the home tab (under "Made for user A"). There are no mixes presented fo...

Newbie

I have a family account - let's say user A and user B. If I first log-in as user A in the Spotify iOS app, log-out, and then log-in as user B, the daily mixes of user A remain on the home tab (under ...

633 Views

0 replies

0 likes

Daily Mixes
Family Plan
  • 633 Views
  • 0 replies
  • 0 likes

Solved!! Spotify does not scrobble to last.fm

Spotify verion 8.4.52 on iOS does not scrobble to last.fm but it works fine on Spotify for Mac OSX. Does the new app update on iOS cause this issue?

Regular

Spotify verion 8.4.52 on iOS does not scrobble to last.fm but it works fine on Spotify for Mac OSX.  Does the new app update on iOS cause this issue? 

steadymindful

Regular

5731 Views

2 replies

0 likes

last.fm
scrobble
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  • 2 replies
  • 0 likes

Following an artist on mobile isn't reflected on desktop

Hey all, If I follow an artist on mobile, this behavior isn't automatically reflected on my desktop account, and when I follow an artist on my desktop account, it's not reflected on mobile. This applies to both Windows and Mac. Is this working as int...

Regular

Hey all,   If I follow an artist on mobile, this behavior isn't automatically reflected on my desktop account, and when I follow an artist on my desktop account, it's not reflected on mobile. ...

phideaux

Regular

676 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

On WiFi all is well. On Mobile Data-always says offline

Hi, I have question on my account. I’m on premium subscription but I can only search music while on WiFi connection. When I go on LTE (mobile data) it always says I’m offline. But everytime it happens I checked that my mobile internet was working oka...

Newbie

Hi,   I have question on my account.   I’m on premium subscription but I can only search music while on WiFi connection. When I go on LTE (mobile data) it always says I’m offline. But e...

437 Views

0 replies

0 likes

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Superuser Contribution Please help me

I have spotify premium and what I don’t undestand is that I don’t have the ‘Behind The Lyrics’ feature. I’ve even gone into settings where it would be but the feature isn’t even there as if it never existed in the first place. Please give me feedback...

Newbie

I have spotify premium and what I don’t undestand is that I don’t have the ‘Behind The Lyrics’ feature. I’ve even gone into settings where it would be but the feature isn’t even there as if it never ...

Melody

Spotify

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Playlist doesn't shuffle

iPhone 6. I have a playlist of ~1300 songs and it plays from beginning to end. Reinstalled app, restarted phone, logged off and back in. Help please. Thanks!

Casual Listener

iPhone 6. I have a playlist of ~1300 songs and it plays from beginning to end. Reinstalled app, restarted phone, logged off and back in. Help please. Thanks! 

Smolly2002

Casual Listener

1662 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

renewing my account

ok so...i had to get a new card because simply mine had expired. so that meant spotify has canceled itself. well there is nothing wring with that part. when i finally got logged in had to go extream measures to get into with my new subscription. BUT ...

Newbie

ok so...i had to get a new card because simply mine had expired. so that meant spotify has canceled itself. well there is nothing wring with that part. when i finally got logged in  had to go ex...

jsannn

Community Legend

592 Views

1 replies

0 likes

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  • 1 replies
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Offline Playlist doesn't show all Artists in search mode

I am using my spotify in offline mode to avoid mobile traffic. I got a playlist with 2500 somgs in it. If i want to search an artist, It only shows 4 songs. I know that there are more songs of this artist in my playlist. How can i fix this problem? b...

Newbie

I am using my spotify in offline mode to avoid mobile traffic. I got a playlist with 2500 somgs in it. If i want to search an artist, It only shows 4 songs. I know that there are more songs of t...

449 Views

0 replies

0 likes

  • 449 Views
  • 0 replies
  • 0 likes

Only half my playlist goes in queue

When i queue a playlist about half of it will be in the queue and the rest i have to do manually

Casual Listener

When i queue a playlist about half of it will be in the queue and the rest i have to do manually

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
  • 0 likes

Only half my playlist in queue when added

When i queue a playlist about half the playlist will be queued and the other half i have to do manually wich is very annoying

Casual Listener

When i queue a playlist about half the playlist will be queued and the other half i have to do manually wich is very annoying

424 Views

0 replies

0 likes

  • 424 Views
  • 0 replies
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Spotify won't play local files iOS 11.2

Hello,after the iOS 11.2 Update, Spotify can't play any of my local song files.After I click the song, Spotify stops playing and skips to the next song. If the next song is a local file too, it skips it again until it gets to a non-local file and pla...

Newbie

Hello, after the iOS 11.2 Update, Spotify can't play any of my local song files. After I click the song, Spotify stops playing and skips to the next song. If the next song is a local file too, it s...

beriadan77

Newbie

4790 Views

11 replies

6 likes

  • 4790 Views
  • 11 replies
  • 6 likes

Spotify has the worst navigation for finding clean albums

Why is it such a **bleep**ing hassle to find edited music on this platform, I shouldn’t have to look up the album by name, scroll all the way down to the albums section, click for more options, Just to see if the album even HAS an edited version do y...

Newbie

Why is it such a **bleep**ing hassle to find edited music on this platform, I shouldn’t have to look up the album by name, scroll all the way down to the albums section, click for more options, Just ...

gabeg01

Newbie

809 Views

1 replies

2 likes

  • 809 Views
  • 1 replies
  • 2 likes

Songs

When i listen to Spotify on my I phone, i can't get to "My Songs". I used to be able to. I can't tell if it was an upgrade on my phone, or something changed. I can see my Songs on my home computer and work computer.and am able to choose which songs i...

Casual Listener

When i listen to Spotify on my I phone, i can't get to "My Songs".  I used to be able to. I can't tell if it was an upgrade on my phone, or something changed.  I can see my Songs on my home...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Back button gone from control center

Hey Team, Noticed today that when I open the Control Center to replay a song, the button is gone and is now replaced with a menu button which opens to "like" or "dislike"...what gives? I'd rather the option to replay my song easily. It's a pain to ha...

Newbie

Hey Team,   Noticed today that when I open the Control Center to replay a song, the button is gone and is now replaced with a menu button which opens to "like" or "dislike"...what gives? ...

710 Views

0 replies

0 likes

  • 710 Views
  • 0 replies
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Playback on call

Listening to Spotify via any Bluetooth device (car handsfree, Airpods etc). Received a call via any 3rd party app (whatsapp, viber, signal etc). Playback pauses for first few seconds and then resumes with 50 % volume. So the call is combined with mus...

Casual Listener

Listening to Spotify via any Bluetooth device (car handsfree, Airpods etc).  Received a call via any 3rd party app (whatsapp, viber, signal etc).  Playback pauses for first few seconds an...

phailo

Casual Listener

1539 Views

1 replies

3 likes

Call playback
  • 1539 Views
  • 1 replies
  • 3 likes

Why fullscreen artwork only in timecapsule playlist?

I’d like to know if there is an option to always have fullscreen mode while playing tracks and not only in the timecapsule playlist?

Newbie

I’d like to know if there is an option to always have fullscreen mode while playing tracks and not only in the timecapsule playlist?

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
  • 0 likes