Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
42515 Views
15 replies
36 likes

42515 Views
15 replies
36 likes

Solved!! Auto log off

Sometimes my account automatically logs off and deletes all my songs.

ekaradag14
Newbie
Sometimes my account automatically logs off and deletes all my songs.
2018-03-31 11:05:23 AM
2018-03-31 5:55:04 PM
Hubo
Community Legend
512 Views
1 replies
0 likes

512 Views
1 replies
0 likes

Spotify Premium stops after four hours

Evert day I cant listen anymore to Spotify Premium after four hours. No connection anymore, besides some short pieces of the ongoing song. Then I have to go to my downloaded playlist. The next day is the same. Is het possible to listen the whole day ...

Daniel162
Newbie
Evert day I cant listen anymore to Spotify Premium after four hours. No connection anymore, besides some short pieces of the ongoing song. Then I have to go to my downloaded playlist. The next day is...
2018-03-31 5:27:26 PM
402 Views
0 replies
0 likes

402 Views
0 replies
0 likes

Disable Genius

I'm a premium user, and for some reason, my music now has Genius lyrics and other info about the songs. It is incredibly distracting. I figured out how to swipe up on it and get rid of it, but it's only temporary. Is there a way to permanently turn i...

spratlenj1
Casual Listener
I'm a premium user, and for some reason, my music now has Genius lyrics and other info about the songs. It is incredibly distracting. I figured out how to swipe up on it and get rid of it, but it's o...
2017-03-10 6:30:07 PM
2018-03-31 5:04:36 PM
Hubo
Community Legend
12796 Views
11 replies
2 likes

12796 Views
11 replies
2 likes

Spotify to chromecast audio - won't play some songs (consistently same songs)

Very infuriating - won't play some songs over chromecast but plays others fine on app. Same issue across ipad, iPhone, MacBook and a google phone of my lads. When songs wont play, progress at jumps in stages (too fast). Always same songs. Very perple...

Icecreamtoad
Newbie
Very infuriating - won't play some songs over chromecast but plays others fine on app. Same issue across ipad, iPhone, MacBook and a google phone of my lads. When songs wont play, progress at jumps i...
2017-06-30 8:52:45 PM
2018-03-31 4:42:23 PM
vonVV
Newbie
1259 Views
2 replies
1 likes

1259 Views
2 replies
1 likes

Superuser Contribution Do you need premium to turn off Shuffle Play?

I cant turn off shuffle play, I've looked at other things and tips, and there is no 'i' anywhere, even when my track is playing. There seems to be no way to do this. I am on an iPhone if that matters. I DO NOT HAVE PREMIUM!

Brooke032
Newbie
I cant turn off shuffle play, I've looked at other things and tips, and there is no 'i' anywhere, even when my track is playing. There seems to be no way to do this. I am on an iPhone if that matter...
2015-01-18 6:24:06 PM
2018-03-31 1:23:50 PM
Caoimhedeakin
Newbie
10863 Views
3 replies
1 likes

10863 Views
3 replies
1 likes

Voice Search Feature does not work?

Regardless of my opinion towards how pointless the feature is and how little people are going to use it, I can't even use it. My internet connection is just fine and my microphone isn't broken but I'll say "Play top hits" and it will say that it didn...

Steven35
Casual Listener
Regardless of my opinion towards how pointless the feature is and how little people are going to use it, I can't even use it. My internet connection is just fine and my microphone isn't broken but I'...
2018-03-31 5:02:39 AM
2018-03-31 12:10:18 PM
user-removed
Not applicable
1597 Views
1 replies
0 likes

1597 Views
1 replies
0 likes

Playing wrong song on iPhone app

I have had a song saved/downloaded for a while now on both my computer and my phone. Recently, when I try to play the song on my phone, it plays a completely different song but if I play it on my computer it plays the correct song. I tried deleting a...

user-removed
Visitor
I have had a song saved/downloaded for a while now on both my computer and my phone. Recently, when I try to play the song on my phone, it plays a completely different song but if I play it on my com...
2018-03-31 8:01:26 AM
2018-03-31 11:24:35 AM
Keanu_C
Community Legend
525 Views
1 replies
0 likes

525 Views
1 replies
0 likes

Spotify doesn’t download songs unless the app is open

Unless Spotify is open, it doesn’t automatically download songs. I’ve checked my allowed background processes and Spotify is allowed to run. Can you tell me how to let Spotify download automatically without having the app open?

Zweeg
Casual Listener
Unless Spotify is open, it doesn’t automatically download songs. I’ve checked my allowed background processes and Spotify is allowed to run. Can you tell me how to let Spotify download automatically ...
2018-03-31 1:07:56 AM
809 Views
0 replies
6 likes

809 Views
0 replies
6 likes

Solved!! Shuffle dissapear when I connect Spotify in my Car

I don't know if the problem is in my car or in my iPhone, but.. here is the deal.. When I use spotify normally in my phone (iPhone 6 updated with iOS 11.0.1), i don't have problems with shuffle.. the light on the shuffle sign is green, and when I cha...

juanoouu
Gig Goer
I don't know if the problem is in my car or in my iPhone, but.. here is the deal.. When I use spotify normally in my phone (iPhone 6 updated with iOS 11.0.1), i don't have problems with shuf...
2017-10-01 2:03:01 AM
2018-03-30 11:22:24 PM
George3011
Casual Listener
32805 Views
23 replies
1 likes

32805 Views
23 replies
1 likes

Carmode bluetooth trouble

Everytime I connect to my car’s bluetooth, this BS pops up and myself or my passenger lose access to the app. It’s infuriating. Not even the person next to me can search for a song. I’m pretty **bleep** because I pay for premium. How do I turn this c...

bogart346
Newbie
Everytime I connect to my car’s bluetooth, this BS pops up and myself or my passenger lose access to the app. It’s infuriating. Not even the person next to me can search for a song. I’m pretty ...
2018-03-29 5:20:40 AM
2018-03-30 6:03:26 PM
Bethany_Dawn
Community Legend
421 Views
1 replies
0 likes

421 Views
1 replies
0 likes

How to watch videos?

How do you watch videos on spotify? There’s no where on the app that lets you watch a video?

Orlamarieflan
Newbie
How do you watch videos on spotify? There’s no where on the app that lets you watch a video?
2018-03-29 10:08:17 PM
2018-03-30 5:51:34 PM
Bethany_Dawn
Community Legend
73010 Views
1 replies
8 likes

73010 Views
1 replies
8 likes

Troubles with log in

Hello , I have a problem with my premium account . I have changed my telephone device and I can’t get premium in it ....tried to log in but the profile its free but I paid this month for tax ! Would you help me ?

Funkypoli
Newbie
Hello , I have a problem with my premium account . I have changed my telephone device and I can’t get premium in it ....tried to log in but the profile its free but I paid this month for tax ! Wou...
2018-03-30 5:26:15 PM
258 Views
0 replies
0 likes

258 Views
0 replies
0 likes

Warteliste

Hallo,folgendes Problem: beim Aufrufen der Warteliste wird der aktuelle Titel nicht angezeigt, außerdem: es werden in der Warteliste nur die Titel der aktuellen Playlist angezeigt, wenn ein Titel manuell der Warteliste hinzugefügt, wird dieser nur in...

Krisch58
Casual Listener
Hallo,folgendes Problem: beim Aufrufen der Warteliste wird der aktuelle Titel nicht angezeigt, außerdem: es werden in der Warteliste nur die Titel der aktuellen Playlist angezeigt, wenn ein Titel man...
2018-03-30 5:16:14 PM
2018-03-30 5:23:52 PM
Krisch58
Casual Listener
528 Views
1 replies
0 likes

528 Views
1 replies
0 likes

Browse ‘Suggested for you based on xy’

I use the browse feature all the time and it generates lists of songs based on what I’m listening to. I like to see what the list is based on but I only ever see the first 2/3 letters of the artist! I listen to a lot of music so I can identify who it...

JoeZP
Newbie
I use the browse feature all the time and it generates lists of songs based on what I’m listening to. I like to see what the list is based on but I only ever see the first 2/3 letters of the artist! ...
2018-03-30 12:45:06 PM
228 Views
0 replies
0 likes

228 Views
0 replies
0 likes

Superuser Contribution Minha playlist nao baixa

Ola o meu nome é José Figueira e tenho o spotify premium acerca de dois dias e cria poder ouvir musicas offline entao baixei a minha playlist so que o problema é que demora bastanti tempo,como posso resolver? obrigado*snip*

Josefigueira17
Newbie
Ola o meu nome é José Figueira e tenho o spotify premium acerca de dois dias e cria poder ouvir musicas offline entao baixei a minha playlist so que o problema é que demora bastanti tempo,como posso ...
2018-03-30 11:00:00 AM
2018-03-30 12:38:08 PM
Melody
Spotify
1177 Views
1 replies
0 likes

1177 Views
1 replies
0 likes

Now Playing and Queue won't show up

I'm trying to see the songs I might have queued in, but I can't see what is in there and the now playing is visible either. And yes I have uninstalled and installed. My phone is on v8.4.38 and IOS 11.2.5.

akim9160
Newbie
I'm trying to see the songs I might have queued in, but I can't see what is in there and the now playing is visible either. And yes I have uninstalled and installed. My phone is on v8.4.38 and IOS 11...
2018-02-05 5:39:37 AM
2018-03-30 11:26:20 AM
raeski
Visitor
686 Views
1 replies
0 likes

686 Views
1 replies
0 likes

Artist don’t appear in library

I have about 1.400 songs downloaded, and when I go to the artists in my library, it doesn’t appear nothing, just tell me to browse, like if i don’t got any songs, but I do

user-removed
Visitor
I have about 1.400 songs downloaded, and when I go to the artists in my library, it doesn’t appear nothing, just tell me to browse, like if i don’t got any songs, but I do
2018-03-30 10:55:42 AM
447 Views
0 replies
0 likes

447 Views
0 replies
0 likes

[Apple Watch] Now Playing replaces previous track with menu icon?

Hi everyone, i just noticed recently that on my Apple watch series 3 that when I tap on Now Playing, instead of being able to play/pause, advance, and go back, now the go back icon has been replaced by the menu (hamburger) icon! Tapping this shows th...

acaurora
Casual Listener
Hi everyone, i just noticed recently that on my Apple watch series 3 that when I tap on Now Playing, instead of being able to play/pause, advance, and go back, now the go back icon has been ...
2018-03-30 7:10:25 AM
333 Views
0 replies
0 likes

333 Views
0 replies
0 likes

Finding a past artist not still in history

I am trying to find album I had played but not downloaded and it is not in my list of artists.Is there a way to view older play history?

grooveyardgary
Regular
I am trying to find album I had played but not downloaded and it is not in my list of artists.Is there a way to view older play history?
2018-03-30 4:51:00 AM
291 Views
0 replies
0 likes

291 Views
0 replies
0 likes

Certain songs in a created playlist won't play on mobile devices

Having a problem I hope someone can help with. I created a playlist (and also follow several others). I can play the entire playlist no problem on my MacBook Pro, but on my iPhone can only play about half and on iPad, only 4! This is despite the play...

LuvYaWork
Regular
Having a problem I hope someone can help with. I created a playlist (and also follow several others). I can play the entire playlist no problem on my MacBook Pro, but on my iPhone can ...
2018-03-29 1:18:05 PM
2018-03-30 4:03:10 AM
LuvYaWork
Regular
347 Views
2 replies
0 likes

347 Views
2 replies
0 likes

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