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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 60737 Views
  • 16 replies
  • 37 likes
  • 60737 Views
  • 16 replies
  • 37 likes

Album images not showing

None of the album images show when I use Spotify on my MacBook (but does on my iPhone). I'm using macOS High Sierra (version 10.13.1) and up to date on Spotify download. I've had this problem for a long while and whereas it doesnt really cause me iss...

  • Newbie
  • None of the album images show when I use Spotify on my MacBook (but does on my iPhone).  I'm using macOS High Sierra (version 10.13.1) and up to date on Spotify download.  I've had this pro...
  • 407 Views
  • 0 replies
  • 0 likes
  • 407 Views
  • 0 replies
  • 0 likes

Solved!! iPod 6th Gen will NOT connect to Spotify.

I just received the new iPod nano (6th gen) today and along with I got a spotify gift card... When I went to connect my iPod to Spotify it simply would not connect. I know I can connect nanos with spotify because I have done it before. I have restore...

  • Casual Listener
  • I just received the new iPod nano (6th gen) today and along with I got a spotify gift card... When I went to connect my iPod to Spotify it simply would not connect. I know I can connect nanos with sp...
  • Spotti1995
  • Newbie
  • 13265 Views
  • 33 replies
  • 0 likes
  • 13265 Views
  • 33 replies
  • 0 likes

Chromecast Audio, spotify and Iphone problem.

Hello! I have a Chromecast audio and I´ve been trying all kinds of stuff to get it connected. I already contact my internet service provider and the router it is supposed to be fine. The only way to detect chromecast in my iphone / ipad is to sign in...

  • Newbie
  • Hello! I have a Chromecast audio and I´ve been trying all kinds of stuff to get it connected. I already contact my internet service provider and the router it is supposed to be fine. The only way to ...
  • sbs_play
  • Newbie
  • 2208 Views
  • 1 replies
  • 0 likes
  • 2208 Views
  • 1 replies
  • 0 likes

Spotify keeps skipping and stopping with headphones

Recently my Spotify has been randomly skipping forwards , pausing and enabling Siri but this only happens when using headphones. It happens with all songs , both on WiFi and off and I’m a premium user so please help!

  • Casual Listener
  • Recently my Spotify has been randomly skipping forwards , pausing and enabling Siri but this only happens when using headphones. It happens with all songs , both on WiFi and off and I’m a premium use...
  • tennisbold
  • Music Fan
  • 77490 Views
  • 7 replies
  • 19 likes
  • 77490 Views
  • 7 replies
  • 19 likes

Solved!! Spotify on Iphone X

Hello, I bought an Iphone X a few days ago. The problem i'm having is that I put play on the music on Spotify and then I want to listen a voice note on Whatsapp. So, the music that is playing cuts (normal), but then, when the voice note ends, the mus...

  • Newbie
  • Hello, I bought an Iphone X a few days ago. The problem i'm having is that I put play on the music on Spotify and then I want to listen a voice note on Whatsapp. So, the music that is playing cuts (n...
  • user-removed
  • Not applicable
  • 2451 Views
  • 1 replies
  • 0 likes
  • 2451 Views
  • 1 replies
  • 0 likes

Solved!! Log in buttom does not respond in ios 11

After I downloaded the app in my iphone 6 (ios 11), it stuck on the Welcome page.I tried both create account and log in buttom, didn't respond in anytime.Till now, I cant see the row to let me enter username and passwordPlease help

  • Newbie
  • After I downloaded the app in my iphone 6 (ios 11), it stuck on the Welcome page. I tried both create account and log in buttom, didn't respond in anytime. Till now, I cant see the row to let me en...
  • user-removed
  • Not applicable
  • 776 Views
  • 1 replies
  • 0 likes
  • 776 Views
  • 1 replies
  • 0 likes

Multiple control

I am playing Spotify off my iPad which is plugged in and want to use my iPhone as a remote to control volume, pause/play or skipping songs. On occasion it will work to pause/play the music but I’m wanting control for the volume. Is there something I ...

  • Casual Listener
  • I am playing Spotify off my iPad which is plugged in and want to use my iPhone as a remote to control volume, pause/play or skipping songs. On occasion it will work to pause/play the music but I...
  • sneakystace-au
  • Casual Listener
  • 606 Views
  • 2 replies
  • 0 likes
  • 606 Views
  • 2 replies
  • 0 likes

[iOS] Spotify is unable to resume playing (podcast)

Phone model: iPhone SE (MLLN2CI/A)iOS version: 11.2.6Spotify version: 8.4.48.526 Use case: First time in the morning I open Spotify, go to "Your Library", pick the first item on "Recently Played" list (a podcast), on the "All Episodes" list I pick th...

  • Newbie
  • Phone model: iPhone SE (MLLN2CI/A) iOS version: 11.2.6 Spotify version: 8.4.48.526   Use case: First time in the morning I open Spotify, go to "Your Library", pick the first item on "Recentl...
  • 526 Views
  • 0 replies
  • 0 likes
  • 526 Views
  • 0 replies
  • 0 likes

Search by label not working

Search by label:”text” function stopped working about a week ago. Same problem on MacOS app. Did Spotify change the search syntax?

  • Casual Listener
  • Search by label:”text” function stopped working about a week ago. Same problem on MacOS app. Did Spotify change the search syntax?
  • Szhang117
  • Casual Listener
  • 981 Views
  • 2 replies
  • 7 likes
  • 981 Views
  • 2 replies
  • 7 likes

Spotify Connect changes iPhone volume to match Libratone Zipp

Listening to Spotify on Libratone Zipp with volume at 30%. Open Spotify on iPhone and get the message about continuing on Zipp or switch to iPhone. When I switch to iPhone, the iPhone device volume gets changed to 30%.

  • Music Fan
  • Listening to Spotify on Libratone Zipp with volume at 30%. Open Spotify on iPhone and get the message about continuing on Zipp or switch to iPhone. When I switch to iPhone, the iPhone device volume g...
  • 394 Views
  • 0 replies
  • 0 likes
  • 394 Views
  • 0 replies
  • 0 likes

Solved!! Can’t login on new iPhone

I keep clicking login with existing and create new and nothing happens. I’ve uninstalled and reinstalled 5x, rebooted, etc

  • Casual Listener
  • I keep clicking login with existing and create new and nothing happens. I’ve uninstalled and reinstalled 5x, rebooted, etc
  • Monkeyjj
  • Casual Listener
  • 669 Views
  • 2 replies
  • 0 likes
  • 669 Views
  • 2 replies
  • 0 likes

Playlists missing songs

I have several playlists on my iphone that had imported itunes songs (i don't have the playlists on itunes anymore), I went on today and noticed that my playlists say they have a particular amount of songs (say 100), but then when I go into it its on...

  • Newbie
  • I have several playlists on my iphone that had imported itunes songs (i don't have the playlists on itunes anymore), I went on today and noticed that my playlists say they have a particular amount of...
  • 434 Views
  • 0 replies
  • 0 likes
  • 434 Views
  • 0 replies
  • 0 likes

Superuser Contribution iPhone won’t detect I’m playing Spotify on iOS 11

When the screen is locked, no player shows. Which means I can’t adjust volume or change song etc. if I push up the menu and chose music, or if I plug in my headphones and press to change song, it starts playing iTunes. Like I said. It’s like it’s not...

  • Casual Listener
  • When the screen is locked, no player shows. Which means I can’t adjust volume or change song etc. if I push up the menu and chose music, or if I plug in my headphones and press to change song, it sta...
  • Jakeybear15
  • Newbie
  • 4744 Views
  • 10 replies
  • 10 likes
  • 4744 Views
  • 10 replies
  • 10 likes

Many Troubles with Local Files

OK so. I've been having a lot of problems trying to get local files on my phone. Here's the full story.I posted a different topic on the forums about my troubles (i.e. local files wouldn't save on my phone, even though everything else in the playlist...

  • Regular
  • OK so. I've been having a lot of problems trying to get local files on my phone. Here's the full story. I posted a different topic on the forums about my troubles (i.e. local files wouldn't save on...
  • Worldracer99
  • Regular
  • 767 Views
  • 4 replies
  • 0 likes
  • 767 Views
  • 4 replies
  • 0 likes

Volume controls too sensitive via Bluetooth speakers

I have seen other posts which seem related to this (e.g. https://community.spotify.com/t5/iOS-iPhone-iPad/Spotify-Connect-volume-slider/m-p/1548721) which makes me think I'm not alone in the issue I am experiencing. The slider on the Spotify desktop ...

  • Newbie
  • I have seen other posts which seem related to this (e.g. https://community.spotify.com/t5/iOS-iPhone-iPad/Spotify-Connect-volume-slider/m-p/1548721) which makes me think I'm not alone ...
  • 1073 Views
  • 0 replies
  • 8 likes
  • 1073 Views
  • 0 replies
  • 8 likes

New albums under discover

I was told to post on here because maybe someone could help me. I wanted the feature of discover new albums you like to come back. It used to be above top recommendations for you. I am told that it is still there even though I haven’t seen it for a l...

  • Music Fan
  • I was told to post on here because maybe someone could help me. I wanted the feature of discover new albums you like to come back. It used to be above top recommendations for you. I am told that it i...
  • 275 Views
  • 0 replies
  • 1 likes
  • 275 Views
  • 0 replies
  • 1 likes

Wont play music on my iPhone but will on my Mac

Spotify works on my macbook with no problem but when I try to listin to spotify on my iphone the songs go grey and wont play. I have the Student package but on my suscription its says that i have the 30 says free. Ive had this problem for 2 months no...

  • Newbie
  • Spotify works on my macbook with no problem but when I try to listin to spotify on my iphone the songs go grey and wont play. I have the Student package but on my suscription its says that i have the...
  • user-removed
  • Not applicable
  • 673 Views
  • 1 replies
  • 0 likes
  • 673 Views
  • 1 replies
  • 0 likes

Solved!! “Go to Song Radio” missing on iOS

The desktop functionality of “Go to Song Radio” is not on my iPhone

  • Casual Listener
  • The desktop functionality of “Go to Song Radio” is not on my iPhone
  • aasr
  • Casual Listener
  • 3519 Views
  • 5 replies
  • 0 likes
  • 3519 Views
  • 5 replies
  • 0 likes