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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

225841 Views

53 replies

13 likes

  • 225841 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

150754 Views

506 replies

108 likes

  • 150754 Views
  • 506 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106093 Views

19 replies

38 likes

  • 106093 Views
  • 19 replies
  • 38 likes

Solved!! App 'blinks' but won't open ( iPad )

My app won't start Spotify; it blinks, waits then I'm returned to the iPad home screen. All was well until yesterday.Have seen similar questions posted here and have tried changing location in settings and restarting iPad to no avail. Thanks for any ...

Casual Listener

My app won't start Spotify; it blinks, waits then I'm returned to the iPad home screen. All was well until yesterday. Have seen similar questions posted here and have tried changing location in sett...

FauxKiwi

Casual Listener

6095 Views

4 replies

0 likes

  • 6095 Views
  • 4 replies
  • 0 likes

Add song to playlist iPhone & iPad

When I add a song to a playlist on my iPhone I see a list of my playlists and on top the list the playlist I add a song to and then my other playlists in alphabetical order. When I add a song to a playlist on my iPad I see only the playlist list in a...

Regular

When I add a song to a playlist on my iPhone I see a list of my playlists and on top the list the playlist I add a song to and then my other playlists in alphabetical order.   When I add a son...

788 Views

0 replies

0 likes

iOS
iphone
  • 788 Views
  • 0 replies
  • 0 likes

Spotify app won't open on iOS 11.4

I happen to update my iPhone 7 to iOS 11.4 today; now as I am opening the app it displays a black screen during startup and crashing/closing itself automatically. Any solution to fix it? Update: Upon uninstall and reinstallation of latest version of ...

Newbie

I happen to update my iPhone 7 to iOS 11.4 today; now as I am opening the app it displays a black screen during startup and crashing/closing itself automatically. Any solution to fix it?   Upd...

Helpme555

Regular

2507 Views

2 replies

0 likes

  • 2507 Views
  • 2 replies
  • 0 likes

Shuffle only plays the songs I’ve downloaded in the last few months

Up until this week I could go into my library and hit shuffle and it would shuffle the whole library (2000+ songs) and now it’s only shuffling the most recently downloaded. What can be done about this?

Casual Listener

Up until this week I could go into my library and hit shuffle and it would shuffle the whole library (2000+ songs) and now it’s only shuffling the most recently downloaded. What can be done about thi...

Stellasmyshi

Casual Listener

5097 Views

8 replies

8 likes

  • 5097 Views
  • 8 replies
  • 8 likes

Playlists wont shuffle anymore!!!

I have the free version of Spotify on my phone. When I updated the app, and clicked Shuffle my playlist: guess what? Played the first 6 songs I added to the playlist! There is 605 songs and it chooses those 6 every time. One time since the update, on...

Newbie

I have the free version of Spotify on my phone. When I updated the app, and clicked Shuffle my playlist: guess what? Played the first 6 songs I added to the playlist! There is 605 songs and it choose...

495 Views

0 replies

0 likes

  • 495 Views
  • 0 replies
  • 0 likes

Playlists and music gone?

Spoiler (Highlight to read)My playlists have gone. And so has my music??My playlists have gone. And so has my music??

Newbie

My playlists have gone. And so has my music??

Nico

Community Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Can’t log in to spotify

I’m trying to log in on the app on my iPhone but when I press on it nothing happens. Any help will be greatful.

Newbie

I’m trying to log in on the app on my iPhone but when I press on it nothing happens. Any help will be greatful. 

Nico

Community Legend

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Lost playlists on my I-phone

Anyone help?? ive lost most (but not all) of my playlists on my i-phone but they are still available on my i-pad. I've tried deleteing the app on my i-phone and reinstalling but no luck. Anyone got any suggestions, its driving me mad!!!

Regular

Anyone help?? ive lost most (but not all) of my playlists on my i-phone but they are still available on my i-pad. I've tried deleteing the app on my i-phone and reinstalling but no luck. Anyone got a...

Nico

Community Legend

1427 Views

10 replies

0 likes

  • 1427 Views
  • 10 replies
  • 0 likes

[iPhone 6S] Can't classify "Songs" tab by name of artist

Well, the title says everything, i can only classify by Title of the Song, or Recently added, I wanted to organize the songs by Artists, like i do in PC, but there is no option to do that.

Newbie

Well, the title says everything, i can only classify by Title of the Song, or Recently added, I wanted to organize the songs by Artists, like i do in PC, but there is no option to do that.

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Offline playlist suddenly not saving all songs

So first off, I posted this topic less than 15 minutes ago, but suddenly it was deleted and I couldn't see any replies to it, even though I had it working just a bit before... shady. Anyway I'll copy-paste what I had previously written: So about 3 ho...

Regular

So first off, I posted this topic less than 15 minutes ago, but suddenly it was deleted and I couldn't see any replies to it, even though I had it working just a bit before... shady. Anyway I'll copy...

Nico

Community Legend

792 Views

5 replies

0 likes

  • 792 Views
  • 5 replies
  • 0 likes

Shared song link pushes me to App Store when app already downloaded

I’ve been having trouble opening shared songs for ages now. Every time I click the link of a shared tune, the only option that pops up is to open the App Store. I’ve done that a number of times and then gone back onto the safari link page to click ag...

Newbie

I’ve been having trouble opening shared songs for ages now. Every time I click the link of a shared tune, the only option that pops up is to open the App Store. I’ve done that a number of times and t...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

Updates setting options

The instructions after downloading Spotify say to keep your Updates settings on, but where is it located?

Roadie

The instructions after downloading Spotify say to keep your Updates settings on, but where is it located? 

dashrip87

Roadie

787 Views

2 replies

0 likes

Account
  • 787 Views
  • 2 replies
  • 0 likes

Suggested songs/Release Radar on one playlists but not others

Why am I getting Release Radar on one Playlist but not on my other ones? This is very frustrating. Playlists never used to be affected by outside suggested songs and now they are? Makes for a unejoyable experience on Spotify.

Roadie

Why am I getting Release Radar on one Playlist but not on my other ones? This is very frustrating.  Playlists never used to be affected by outside suggested songs and now they are? Makes for ...

dashrip87

Roadie

545 Views

2 replies

0 likes

  • 545 Views
  • 2 replies
  • 0 likes

Playlist stops randomly at the end of a song

Hi, I have had an issue for a while and now its really begining to get annoying. Description: I will be listening to a playlist and it will stop playing at the end of a track. The screen shows track that has just played with the progress 'dot' at the...

Regular

Hi,   I have had an issue for a while and now its really begining to get annoying.   Description: I will be listening to a playlist and it will stop playing at the end of a track....

Khoii

Newbie

10754 Views

20 replies

3 likes

  • 10754 Views
  • 20 replies
  • 3 likes

Offline playlist suddenly not saving all songs

So about 3 hours ago I was organizing a Playlist on my desktop consisting of local files and spotify tracks. This is a playlist that I have had for years, had previously downloaded to my phone with no problem, and could play all the songs offline - b...

Regular

So about 3 hours ago I was organizing a Playlist on my desktop consisting of local files and spotify tracks. This is a playlist that I have had for years, had previously downloaded to my phone with n...

kstau24

Regular

1965 Views

4 replies

0 likes

  • 1965 Views
  • 4 replies
  • 0 likes

songs are taking way too long to download

its taking over 5 minutes to download 2 songs- im trying to download over 100...

Newbie

its taking over 5 minutes to download 2 songs- im trying to download over 100... 

GilbertGobbels

Regular

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

SM-G900F

Hi. When i plug inn my apple earphones or connect to my Sony blutooth headset, my iphone connect to something called SM-G900F and it starts to play someone elses music. How can i disconnect this?I have reinnstalled the app, i hav loggid into my accou...

Newbie

Hi. When i plug inn my apple earphones or connect to my Sony blutooth headset, my iphone connect to something called SM-G900F and it starts to play someone elses music. How can i disconnect this? I ...

GilbertGobbels

Regular

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

app (iOS) does not start

Hi all, Spotify App on iPhone 7 (latest iOS) does not start anymore...It displays the splash screen (black page with green logo) and it does not proceed.Tried to reinstall but same result...Cannot tell this is the reason why the app does not start: I...

Casual Listener

Hi all,   Spotify App on iPhone 7 (latest iOS) does not start anymore... It displays the splash screen (black page with green logo) and it does not proceed. Tried to reinstall but same ...

claudio_destro

Casual Listener

771 Views

2 replies

0 likes

IOS iphone 7
  • 771 Views
  • 2 replies
  • 0 likes