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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30548 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95149 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

998 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293812 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123734 Views

19 replies

38 likes

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  • 19 replies
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Cellular Data Useage while set to offline mode

We have two phones with the app that have recently starting using large quantities of data even though songs are downloaded and the app is set to offline (including in the data settings on the phone) is anyone else having this issue? I see it was an ...

Newbie

We have two phones with the app that have recently starting using large quantities of data even though songs are downloaded and the app is set to offline (including in the data settings on the phone)...

403 Views

0 replies

0 likes

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Problema para aceitar convite premium

nao consigo aceitar o convite do meu irmao, coloco tudo corretamente e aparece que ocorreu um erro, isso constantemente favor consertarem isso porque ele paga corretamente, nao achei nada no seu site Suporte que me ajudou

Casual Listener

nao consigo aceitar o convite do meu irmao, coloco tudo corretamente e aparece que ocorreu um erro, isso constantemente favor consertarem isso porque ele paga corretamente, nao achei nada no seu site...

jroberto10

Newbie

1261 Views

3 replies

0 likes

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  • 3 replies
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Can’t get premiUm

I have iPhone 6i can’t buy premiumany idea why?

Newbie

I have iPhone 6 i can’t buy premium any idea why?

DerMoriz

Roadie

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
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charged twice

Hi, it appears ive been charged twice this month for spotify when I really can’t afford this, is there any chance I can get a refund, thanks

Newbie

Hi, it appears ive been charged twice this month for spotify when I really can’t afford this, is there any chance I can get a refund, thanks

RobiP

Gig Goer

528 Views

1 replies

1 likes

  • 528 Views
  • 1 replies
  • 1 likes

I can’t see lyrics in my spotify

Hello Spotify Users, i have an iPhone 8 64GB and I’m not able to see the lyrics from rap genius. Before I got this phone it worked perfectly, since I have this one I can’t either activate nor can I see it. I tried already to deinstalled and reinstall...

Casual Listener

Hello Spotify Users,   i have an iPhone 8 64GB and I’m not able to see the lyrics from rap genius.    Before I got this phone it worked perfectly, since I have this one I can’t eith...

Shsfls

Casual Listener

5670 Views

3 replies

0 likes

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  • 3 replies
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Behind the lyrics

Hello! i use the last version of Spotify on iphone 5s with the last version of iOS and i dont have option for behind the lyrics in settings.Help me !

Casual Listener

Hello!  i use the last version of Spotify on iphone 5s with the last version of iOS and i dont have option for behind the lyrics in settings. Help me ! 

Dudu5

Casual Listener

517 Views

1 replies

0 likes

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  • 1 replies
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My streams are 1800 but spotify for artist say 0

Hi,I’m BackToKarma, an italian Trapper.my last song “Ricordati di me” Made 1800 streams, but when it arrived at 1200 streams, Spotify for artist say that the streams are 0.Please, fix this problem.

Newbie

Hi, I’m BackToKarma, an italian Trapper. my last song “Ricordati di me” Made 1800 streams, but when it arrived at 1200 streams, Spotify for artist say that the streams are 0. Please, fix this prob...

669 Views

0 replies

0 likes

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Playback stops after another audio is played

Hello. I listen to Spotify on my iPhone 8 and this problem takes place when I’m using my bluetooth headphones (JBL), which is all day long as I work. I’m listening to a song, then I receive an audio message, e.g. in Whatsapp, play it, and then the mu...

Newbie

Hello. I listen to Spotify on my iPhone 8 and this problem takes place when I’m using my bluetooth headphones (JBL), which is all day long as I work. I’m listening to a song, then I receive an audio ...

user-removed

Not applicable

679 Views

1 replies

0 likes

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No auto play after WhatsApp recording

Does anyone have the same problem as mine? I’m using IOS 11.3.1. It’s so annoying that the music doesn’t play automatically after listening to the WhatsApp recording. Can anyone help me to fix this problem? Many thanks!!!

Newbie

Does anyone have the same problem as mine? I’m using IOS 11.3.1. It’s so annoying that the music doesn’t play automatically after listening to the WhatsApp recording. Can anyone help me to fix this p...

user-removed

Not applicable

511 Views

1 replies

0 likes

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  • 1 replies
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I Can’t Remove A Song From My Playlist

EDIT: I figured out how to remove songs. For those who may need it:(I am on an iOS)press the three dots at the top right of the playlistpress “edit”oress the red circle next to the song you want to remove ORIGINAL POST:I have no option to remove song...

Newbie

EDIT: I figured out how to remove songs.  For those who may need it: (I am on an iOS) press the three dots at the top right of the playlist press “edit” oress the red circle next to the son...

DerMoriz

Roadie

3543 Views

1 replies

0 likes

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Spotify Crashing

Since this morning, Spotify has been crashing on my iPad and I can't seem to fix it. Every time I try to go into the app, it doesn't even get past the loading screen before crashing. I've tried both a soft and hard reboot as well as deleting the app ...

Regular

Since this morning, Spotify has been crashing on my iPad and I can't seem to fix it. Every time I try to go into the app, it doesn't even get past the loading screen before crashing. I've tried both ...

airetica

Regular

978 Views

3 replies

0 likes

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Trying to access Daily Mix from Yesterday

Hello, I was listening to a Daily Mix yesterday and it was amazing! I went to try and save some of the songs today and it is a new list!! Is there any way I can access the Daily mix from yesterday or am I able to view the history of the songs I’ve pl...

Casual Listener

Hello,   I was listening to a Daily Mix yesterday and it was amazing! I went to try and save some of the songs today and it is a new list!! Is there any way I can access the Daily mix from yes...

DjNamaste

Casual Listener

4078 Views

1 replies

7 likes

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  • 1 replies
  • 7 likes

Spotify radio tab doesnt show up on iphone

i don't have the spotify radio button on my iphone app but i have it on my pc. i have already try reinstalling the app but it still doesnt appear. any help?

Casual Listener

i don't have the spotify radio button on my iphone app but i have it on my pc. i have already try reinstalling the app but it still doesnt appear.   any help?

billpulsar

Casual Listener

882 Views

2 replies

0 likes

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Shuffle or Refresh Daily Mix

PLEASE don't come back to this post with a "Improve the Daily Mix with the heart or the 'do not like' buttons". That seems to be the standard answer to all questions about the Daily Mix. Right. That is now out of the way. My "Daily" mixes remain exce...

Casual Listener

PLEASE don't come back to this post with a "Improve the Daily Mix with the heart or the 'do not like' buttons". That seems to be the standard answer to all questions about the Daily Mix.   Rig...

user-removed

Not applicable

10682 Views

6 replies

29 likes

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  • 6 replies
  • 29 likes

Problem

So.. basically I started my phone and wanted to start spotify but it didn't work. Also it was this kind of black like you're updating an app. After that I tried to restart my phone and since that didn't work I wanted to uninstall spotify but that did...

Newbie

So.. basically I started my phone and wanted to start spotify but it didn't work. Also it was this kind of black like you're updating an app. After that I tried to restart my phone and since that did...

421 Views

0 replies

0 likes

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Superuser Contribution Vertical video

I’m trying to watch a vertical video clip, the Delicate music video by Taylor Swift to be more specific, but Spotify don’t let me do this. The video was made do be watch in vertical side but everytime I try to get full screen the video turns automati...

Newbie

I’m trying to watch a vertical video clip, the Delicate music video by Taylor Swift  to be more specific, but Spotify don’t let me do this. The video was made do be watch in vertical side but ev...

Julo75

Newbie

5736 Views

1 replies

15 likes

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Making a call with CarPlay Spotify Continues to play.

When I make a call using CarPlay on a Kenwood DMX905S with spotify playing, the music continues to play low during the call. Only I can hear it however and the person on the call cannot. This does not occur if I'm listening to spotify as the source o...

Newbie

When I make a call using CarPlay on a Kenwood DMX905S with spotify playing, the music continues to play low during the call.  Only I can hear it however and the person on the call cannot. &nbsp...

609 Views

0 replies

0 likes

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Spotify ödeme

Merhaba iyi günler. Ben 28 nisanda spotify premium’a öğrenci kimliğinden yararlanarak kayıt oldum ve öğrenci kimliğim henüz onaylanmadığı halde 7₺ kesildi. 30 nisanda öğrenci kimliğim kabul edildi ve 7₺ tekrardan kesildi yani iki kere 7₺ kesildi. Yar...

Newbie

Merhaba iyi günler. Ben 28 nisanda spotify premium’a öğrenci kimliğinden yararlanarak kayıt oldum ve öğrenci kimliğim henüz onaylanmadığı halde 7₺ kesildi. 30 nisanda öğrenci kimliğim kabul edildi ve...

DerMoriz

Roadie

603 Views

1 replies

0 likes

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Can't login [iOS only]

I can login to my spotify just fine on the website using the exact same credentials, but every time i try to load it on a different phone it just says "We're currently experiencing problems. Please try again later". It still works on my other phone j...

Newbie

I can login to my spotify just fine on the website using the exact same credentials, but every time i try to load it on a different phone it just says "We're currently experiencing problems. Please t...

DerMoriz

Roadie

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
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Solved!! Split screen option on iPad Pro

This is dreadful to find that this feature does not work with OS11 (nor older OS.) I NEED this feature as a yoga teacher! Here is the beauty of having this work: Plans on one side, playlist on the other. I can follow along and see where I am with my ...

Music Fan

This is dreadful to find that this feature does not work with OS11 (nor older OS.) I NEED this feature as a yoga teacher! Here is the beauty of having this work: Plans on one side, playlist on the ot...

DerMoriz

Roadie

3605 Views

1 replies

4 likes

  • 3605 Views
  • 1 replies
  • 4 likes