Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
62395 Views
16 replies
37 likes

62395 Views
16 replies
37 likes

Search by label not working

Search by label:”text” function stopped working about a week ago. Same problem on MacOS app. Did Spotify change the search syntax?

Szhang117
Casual Listener
Search by label:”text” function stopped working about a week ago. Same problem on MacOS app. Did Spotify change the search syntax?
2018-04-01 2:10:35 AM
2018-04-10 9:30:31 PM
Szhang117
Casual Listener
981 Views
2 replies
7 likes

981 Views
2 replies
7 likes

Spotify Connect changes iPhone volume to match Libratone Zipp

Listening to Spotify on Libratone Zipp with volume at 30%. Open Spotify on iPhone and get the message about continuing on Zipp or switch to iPhone. When I switch to iPhone, the iPhone device volume gets changed to 30%.

scozza15
Music Fan
Listening to Spotify on Libratone Zipp with volume at 30%. Open Spotify on iPhone and get the message about continuing on Zipp or switch to iPhone. When I switch to iPhone, the iPhone device volume g...
2018-04-10 8:40:05 PM
395 Views
0 replies
0 likes

395 Views
0 replies
0 likes

Solved!! Can’t login on new iPhone

I keep clicking login with existing and create new and nothing happens. I’ve uninstalled and reinstalled 5x, rebooted, etc

Monkeyjj
Casual Listener
I keep clicking login with existing and create new and nothing happens. I’ve uninstalled and reinstalled 5x, rebooted, etc
2018-04-04 12:21:43 AM
2018-04-10 8:33:06 PM
Monkeyjj
Casual Listener
671 Views
2 replies
0 likes

671 Views
2 replies
0 likes

Playlists missing songs

I have several playlists on my iphone that had imported itunes songs (i don't have the playlists on itunes anymore), I went on today and noticed that my playlists say they have a particular amount of songs (say 100), but then when I go into it its on...

monkeymoo2
Newbie
I have several playlists on my iphone that had imported itunes songs (i don't have the playlists on itunes anymore), I went on today and noticed that my playlists say they have a particular amount of...
2018-04-10 7:48:25 PM
434 Views
0 replies
0 likes

434 Views
0 replies
0 likes

Superuser Contribution iPhone won’t detect I’m playing Spotify on iOS 11

When the screen is locked, no player shows. Which means I can’t adjust volume or change song etc. if I push up the menu and chose music, or if I plug in my headphones and press to change song, it starts playing iTunes. Like I said. It’s like it’s not...

tatarelton
Casual Listener
When the screen is locked, no player shows. Which means I can’t adjust volume or change song etc. if I push up the menu and chose music, or if I plug in my headphones and press to change song, it sta...
2017-09-23 11:44:53 AM
2018-04-10 5:56:29 PM
Jakeybear15
Newbie
4749 Views
10 replies
10 likes

4749 Views
10 replies
10 likes

Many Troubles with Local Files

OK so. I've been having a lot of problems trying to get local files on my phone. Here's the full story.I posted a different topic on the forums about my troubles (i.e. local files wouldn't save on my phone, even though everything else in the playlist...

Worldracer99
Regular
OK so. I've been having a lot of problems trying to get local files on my phone. Here's the full story. I posted a different topic on the forums about my troubles (i.e. local files wouldn't save on...
2018-04-05 5:00:43 PM
2018-04-10 4:30:42 PM
Worldracer99
Regular
768 Views
4 replies
0 likes

768 Views
4 replies
0 likes

Volume controls too sensitive via Bluetooth speakers

I have seen other posts which seem related to this (e.g. https://community.spotify.com/t5/iOS-iPhone-iPad/Spotify-Connect-volume-slider/m-p/1548721) which makes me think I'm not alone in the issue I am experiencing. The slider on the Spotify desktop ...

katboo
Newbie
I have seen other posts which seem related to this (e.g. https://community.spotify.com/t5/iOS-iPhone-iPad/Spotify-Connect-volume-slider/m-p/1548721) which makes me think I'm not alone ...
2018-04-10 12:42:26 PM
1075 Views
0 replies
8 likes

1075 Views
0 replies
8 likes

New albums under discover

I was told to post on here because maybe someone could help me. I wanted the feature of discover new albums you like to come back. It used to be above top recommendations for you. I am told that it is still there even though I haven’t seen it for a l...

nomolasses-us
Music Fan
I was told to post on here because maybe someone could help me. I wanted the feature of discover new albums you like to come back. It used to be above top recommendations for you. I am told that it i...
2018-04-10 12:41:19 PM
276 Views
0 replies
1 likes

276 Views
0 replies
1 likes

Wont play music on my iPhone but will on my Mac

Spotify works on my macbook with no problem but when I try to listin to spotify on my iphone the songs go grey and wont play. I have the Student package but on my suscription its says that i have the 30 says free. Ive had this problem for 2 months no...

DesirayNae
Newbie
Spotify works on my macbook with no problem but when I try to listin to spotify on my iphone the songs go grey and wont play. I have the Student package but on my suscription its says that i have the...
2018-04-10 6:57:18 AM
2018-04-10 12:18:46 PM
user-removed
Not applicable
679 Views
1 replies
0 likes

679 Views
1 replies
0 likes

Solved!! “Go to Song Radio” missing on iOS

The desktop functionality of “Go to Song Radio” is not on my iPhone

Ajgreyling
Casual Listener
The desktop functionality of “Go to Song Radio” is not on my iPhone
2018-03-19 8:05:12 AM
2018-04-10 6:53:53 AM
aasr
Casual Listener
3532 Views
5 replies
0 likes

3532 Views
5 replies
0 likes

Solved!! Can't download Spotify from App Store to my iPhone

I accidentally uninstalled Spotify and now can't reinstall it.

JRLQ
Casual Listener
I accidentally uninstalled Spotify and now can't reinstall it.
2018-04-09 4:13:07 PM
2018-04-10 2:20:46 AM
JRLQ
Casual Listener
36482 Views
2 replies
0 likes

36482 Views
2 replies
0 likes

[iOS] Optimize the Spotify app for the iPhone X

When clicking the "Now playing" on Spotify on the iPhone X, there is a very small white bar in the top of the screen that I can't unsee. I know this is a small issue but very annoying.

oscargarzav
Casual Listener
When clicking the "Now playing" on Spotify on the iPhone X, there is a very small white bar in the top of the screen that I can't unsee. I know this is a small issue but very annoying.
2018-04-09 5:36:48 AM
2018-04-09 10:30:28 PM
oscargarzav
Casual Listener
552 Views
3 replies
0 likes

552 Views
3 replies
0 likes

Alphabet scroller takes me to wrong spot in list

The alphabet scroller on the right side of the lists of artists, albums, songs, etc. is supposed to bring me to the first entry in the list that starts with the letter I'm touching, but instead, it is bringing me to the second entry in the list that ...

user-removed
Visitor
The alphabet scroller on the right side of the lists of artists, albums, songs, etc. is supposed to bring me to the first entry in the list that starts with the letter I'm touching, but instead, it i...
2018-04-09 8:09:16 PM
321 Views
0 replies
0 likes

321 Views
0 replies
0 likes

“Import Your Music”

Hi, a few days ago I noticed this feature “import your music” which allowed you to import ANY song, album etc to Spotify from Apple Music, I thought this was such a useful feature as I’m switching from Apple Music to Spotify, but now I don’t see it, ...

Tuohy09
Newbie
Hi, a few days ago I noticed this feature “import your music” which allowed you to import ANY song, album etc to Spotify from Apple Music, I thought this was such a useful feature as I’m switching fr...
2017-12-08 1:39:47 AM
2018-04-09 7:47:00 PM
bach00
Casual Listener
2477 Views
2 replies
2 likes

2477 Views
2 replies
2 likes

Solved!! iPad & iPhone "An error occurred. Try Again".

Hi, I am having problems with my iPad & iPhone. Both have iOS 9.3.2, and Spotify app 5.7.0.1055. Since it affects both, I guess it must be an account problem? I have tried killing the app, cold booting the devices, and no help.

BadDoggie
Casual Listener
Hi, I am having problems with my iPad & iPhone. Both have iOS 9.3.2, and Spotify app 5.7.0.1055. Since it affects both, I guess it must be an account problem? I have tried...
2016-07-20 12:15:22 AM
2018-04-09 7:33:38 PM
OldSmurf56
Newbie
3441 Views
7 replies
0 likes

3441 Views
7 replies
0 likes

Potential Bug with play queue

Certain songs seem to be hidden from play queue this is the now playing section and the last song in the play queue as seen in the attached photo.

Calum2299
Regular
Certain songs seem to be hidden from play queue this is the now playing section and the last song in the play queue as seen in the attached photo.
2018-04-09 1:46:23 AM
2018-04-09 7:01:30 PM
Setrin
Newbie
571 Views
1 replies
0 likes
bug
Play queue

571 Views
1 replies
0 likes

Waiting to download

I have tried every trouble shooting processbyou cam think of, logging off, deleting app, restarting phone, everything and i just want to listen to my music offline btw this randomly happened one day at te gym and completely ruined my workout

TimmyK
Newbie
I have tried every trouble shooting processbyou cam think of, logging off, deleting app, restarting phone, everything and i just want to listen to my music offline btw this randomly happened one day ...
2018-04-09 6:30:56 PM
283 Views
0 replies
0 likes

283 Views
0 replies
0 likes

Spotify Connect not available anymore (Marantz)

Since a couple of weeks, my Spotify iOS app no longer shows my Marantz receiver as a selection option for Spotify Connect. I can still playback via AirPlay to the receiver, but then I stream via the iPhone. Can you please fix this, and make Spotify C...

Pieterr
Gig Goer
Since a couple of weeks, my Spotify iOS app no longer shows my Marantz receiver as a selection option for Spotify Connect. I can still playback via AirPlay to the receiver, but then I stream via the ...
2018-03-31 12:26:18 PM
2018-04-09 6:20:33 PM
Pieterr
Gig Goer
10386 Views
3 replies
4 likes

10386 Views
3 replies
4 likes

What is : "KFFOWI". What kind of device is this?

Hello,can anybody help me?My Spotify App on my IPHONE SE always change to a device named "KFFOWI"?

willider
Newbie
Hello, can anybody help me? My Spotify App on my IPHONE SE always change to a device named "KFFOWI"?
2017-12-20 10:09:28 AM
2018-04-09 5:25:28 PM
Mina04
Newbie
25094 Views
3 replies
2 likes

25094 Views
3 replies
2 likes

Artists not showing in Artist tab

So under my library, I select the artist tab and then there are no artists being shown. Is there a quick fix for this?

alvarezjm
Casual Listener
So under my library, I select the artist tab and then there are no artists being shown. Is there a quick fix for this?
2018-04-09 5:25:20 PM
348 Views
0 replies
0 likes

348 Views
0 replies
0 likes

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