Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
47344 Views
15 replies
36 likes

47344 Views
15 replies
36 likes

Won't download tracks unless open

Spotify won't download any playlists, albums or podcasts unless my phone remains unlocked and the app stays open. I've been a subscriber since about 2012 and have had the family plan for about 2 years now, this is a complete deal breaker. I can't jus...

jjd5150
Casual Listener
Spotify won't download any playlists, albums or podcasts unless my phone remains unlocked and the app stays open. I've been a subscriber since about 2012 and have had the family plan for about 2 year...
2018-03-29 10:29:02 PM
2018-04-03 10:46:29 AM
user-removed
Not applicable
1031 Views
1 replies
0 likes

1031 Views
1 replies
0 likes

Delete download all at once

Hi, Is there a way to delete all the numbers that i have download at once instead of going to each artist seperate and delete the songs one at a time?

jokapo
Casual Listener
Hi, Is there a way to delete all the numbers that i have download at once instead of going to each artist seperate and delete the songs one at a time?
2018-04-03 8:28:32 AM
2018-04-03 10:28:51 AM
user-removed
Not applicable
1536 Views
3 replies
0 likes

1536 Views
3 replies
0 likes

Solved!! I don't have Radio and personal playlists

for some reason, on the iOS apps (iPhone and iPad), the Radio tab dosn't exists, while i see it on my Mac. Also, it has been 3 weeks, and i didn't receive my personal playlists yet (daily mix, discover weekly etc..). Anyone knows how to fix it?

Noam5456
Regular
for some reason, on the iOS apps (iPhone and iPad), the Radio tab dosn't exists, while i see it on my Mac. Also, it has been 3 weeks, and i didn't receive my personal playlists yet (daily mix, discov...
2018-04-02 10:10:17 PM
2018-04-03 10:23:04 AM
user-removed
Not applicable
634 Views
6 replies
0 likes

634 Views
6 replies
0 likes

Daily mixes gone from library

im' on ios 10.2 iphone 6s, please help

Rotemagic
Casual Listener
im' on ios 10.2 iphone 6s, please help
2018-04-02 11:41:56 AM
2018-04-03 8:26:58 AM
user-removed
Not applicable
282 Views
1 replies
0 likes

282 Views
1 replies
0 likes

Fix "WAITING TO DOWNLOAD"

I use Premium User, but when I download, under "download" button is "waiting to download". I have try many way but nothing change. My track between 400-500. And I have 12GB now. Anyone can help me?

Huyenvip
Newbie
I use Premium User, but when I download, under "download" button is "waiting to download". I have try many way but nothing change. My track between 400-500. And I have 12GB now. Anyone can help me?
2018-04-02 5:08:57 PM
2018-04-03 8:17:13 AM
user-removed
Not applicable
4874 Views
1 replies
0 likes

4874 Views
1 replies
0 likes

Music on my mobile device pauses when internet connectivity is restored

Product: iOS 8.4.46 + MacOS 1.0.77.338 Reproduction Steps: 1) Open both the iOS and MacOS apps logged into the same Spotify account. I have a premium subscription but this shouldn't make a difference. 2) On iOS play a song for a few seconds, then pau...

newllama
Newbie
Product: iOS 8.4.46 + MacOS 1.0.77.338 Reproduction Steps:  1) Open both the iOS and MacOS apps logged into the same Spotify account. I have a premium subscription but this shouldn't make a...
2018-04-02 12:00:45 AM
340 Views
0 replies
0 likes

340 Views
0 replies
0 likes

Spotify perfernces

Hi guys. So finally I got my Spotify account in Israel and I’m thrilled! Three problems though: 1. Where’s the radio option? 2. Lyrics - it shows me lyrics and song facts at the same time. How can I watch lyrics only? 3. Preferences - almost all of m...

Moroz
Regular
Hi guys. So finally I got my Spotify account in Israel and I’m thrilled! Three problems though: 1. Where’s the radio option? 2. Lyrics - it shows me lyrics and song facts at the same ti...
2018-04-01 6:17:01 PM
2018-04-02 7:45:39 PM
nandi1956
Regular
768 Views
3 replies
0 likes

768 Views
3 replies
0 likes

[Mobile] Voice Control Spotify

It has come to my attention that a lot of my friends have the voice control feature on their Spotify application but I do not. Is there a reason for that? Is it like a beta test for certain users? I would love to have that feature in my Spotify. Woul...

user-removed
Visitor
It has come to my attention that a lot of my friends have the voice control feature on their Spotify application but I do not. Is there a reason for that? Is it like a beta test for certain users? I ...
2018-04-02 5:56:07 PM
2018-04-02 7:06:40 PM
Hubo
Community Legend
578 Views
1 replies
0 likes

578 Views
1 replies
0 likes

Link two accounts

I've had spotify on my phone for two years. I am interested in using it on my mac now and want my playlists to change over. I only have #'s as username but made a new account on the desktop. How can I link my phone's account to my desktop account?

xmv9tderewdlvm1
Newbie
I've had spotify on my phone for two years. I am interested in using it on my mac now and want my playlists to change over. I only have #'s as username but made a new account on the desktop. How can ...
2018-04-02 6:28:22 PM
2018-04-02 7:04:46 PM
Hubo
Community Legend
521 Views
1 replies
0 likes

521 Views
1 replies
0 likes

Slow download speed on WiFi

Hello, my wife and I both have iPhone X on the latest iOS 11.3. We just started using Spotify (came from Apple Music) per recommendations of some trusted YouTube creators. However, we are having really slow download speeds on WiFi. On LTE, it works f...

Brintamatic
Newbie
Hello, my wife and I both have iPhone X on the latest iOS 11.3. We just started using Spotify (came from Apple Music) per recommendations of some trusted YouTube creators. However, we are having real...
2018-04-02 4:08:14 AM
1276 Views
0 replies
1 likes

1276 Views
0 replies
1 likes

Solved!! Connect vs Airplay

Hi AllI currently have connect working fine with one iOS device hard connected to my amp and another iOS device operating as the remote.I am contemplating purchasing a Harmon Kardon Aura. This speaker is not Connect enabled but it does support Airpla...

P1lts
Regular
Hi All I currently have connect working fine with one iOS device hard connected to my amp and another iOS device operating as the remote. I am contemplating purchasing a Harmon Kardon Aura. Thi...
2014-08-01 8:33:44 PM
2018-04-02 3:31:19 AM
pitone84
Casual Listener
17985 Views
6 replies
0 likes

17985 Views
6 replies
0 likes

Solved!! Spotify & Bose Lifestyle ST

I have had the premium Spotify account & my Bose Lifestyle Soundtouch 535 working for nearly a year. The recent update has stopped this. Both applications are the latest versions.Using the Soundtouch app on my iPad the Internet Radio works fine and a...

Vgecas
Casual Listener
I have had the premium Spotify account & my Bose Lifestyle Soundtouch 535 working for nearly a year. The recent update has stopped this. Both applications are the latest versions. Using the Soun...
2017-08-01 4:05:31 AM
2018-04-01 11:43:18 PM
Shahboom
Newbie
2308 Views
6 replies
1 likes

2308 Views
6 replies
1 likes

Descargas en segundo plano

Hola, tengo un iPhone y para poder descargar las canciones no puedo dejar spotify en segundo plano. Algjna solucion ?

Nacho16
Newbie
Hola, tengo un iPhone y para poder descargar las canciones no puedo dejar spotify en segundo plano. Algjna solucion ?
2018-01-31 3:00:02 PM
2018-04-01 3:53:19 PM
fedegp
Newbie
5822 Views
2 replies
5 likes

5822 Views
2 replies
5 likes

Unable to connect to Spotify app on iphone

When I went to use my Spotify app today I was automatically logged out and unable to log back in. I am able to log in on Spotify.com. I have changed my password, uninstalled and reinstalled app, used my email and tried user name only. Nothing has wor...

Cole2481
Casual Listener
When I went to use my Spotify app today I was automatically logged out and unable to log back in. I am able to log in on Spotify.com. I have changed my password, uninstalled and reinstalled app, used...
2018-03-31 9:22:03 PM
2018-04-01 2:25:49 PM
Cole2481
Casual Listener
639 Views
2 replies
0 likes

639 Views
2 replies
0 likes

Iphone is counting as 2 offline devices.

Which is a pain considering you only get 3 devices. I use 3 devices, my PC, my iphone, and my ipad. But since my iphone counts as 2 devices, my PC offline access was withdrawn.

haneybd87
Music Fan
Which is a pain considering you only get 3 devices. I use 3 devices, my PC, my iphone, and my ipad. But since my iphone counts as 2 devices, my PC offline access was withdrawn.
2018-03-19 2:54:44 AM
2018-04-01 12:51:45 PM
haneybd87
Music Fan
400 Views
2 replies
0 likes

400 Views
2 replies
0 likes

Lose my Premium account

I have a Premium account long ago,Yesterday that i change to use new iphone x, and all apps were transfer to the new phone, but i forgot the password for spotify, then i have request and reset the password.But it seem i am the normal account nowHow t...

Maylai1405
Casual Listener
I have a Premium account long ago, Yesterday that i change to use new iphone x, and all apps were transfer to the new phone, but i forgot the password for spotify, then i have request and reset...
2018-04-01 4:25:21 AM
2018-04-01 10:45:07 AM
Keanu_C
Community Legend
779 Views
3 replies
0 likes

779 Views
3 replies
0 likes

Solved!! "An Error Occured: Try Again" Message Everywhere. App nearly unusable. [Version 1.0.0.3251]

Hello, After upgrading to Spotify version 1.0.0.3251, I have had numerous issues with connecting, searching, and playing music as a Premium user. No matter what I do, whether it is under Browse, Discover, Radio, Search, Playlists, or my own user prof...

kanosea
Casual Listener
Hello, After upgrading to Spotify version 1.0.0.3251, I have had numerous issues with connecting, searching, and playing music as a Premium user. No matter what I do, whether it is under B...
2014-04-08 6:37:36 AM
2018-04-01 9:16:23 AM
Mikkel_
Newbie
166546 Views
49 replies
1 likes

166546 Views
49 replies
1 likes

WLAN / wifi gets offline if I Start Spotify

Hi together,I have a iPad with IOS 11 and it works very well. The only Problem is when it Start Spotify the wifi network gets off. It its only by Spotify. After that, the wifi on the iPad is searching for the network access. BR Christian

MrHoppe
Casual Listener
Hi together, I have a iPad with IOS 11 and it works very well. The only Problem is when it Start Spotify the wifi network gets off. It its only by Spotify. After that, the wifi on the iPad is sear...
2017-11-12 9:38:03 AM
2018-04-01 8:52:55 AM
ToltecDragon
Newbie
502 Views
1 replies
0 likes

502 Views
1 replies
0 likes

Can't install Spotify on my Iphone (iOS 7)

When I try to download the app at the Apple Store, I get a message saying that it is only available for iOS 8. I have iOS 7.1.2.How do I install it? Can't I get a previous version?

marina_mzd
Newbie
When I try to download the app at the Apple Store, I get a message saying that it is only available for iOS 8. I have iOS 7.1.2. How do I install it? Can't I get a previous version?
2016-11-07 11:37:38 PM
2018-04-01 7:15:54 AM
Keanu_C
Community Legend
2198 Views
2 replies
2 likes
iOS 7.1.2

2198 Views
2 replies
2 likes

Im the only one with this problem?

Hello. I have spotify premium, all stuff are cool but recently some of the songs which I search are unavailable, most of them. For example Six Days War (Mahmut Orhan Remix) by Colonel Bagshot. I really like this song and i cant enjoy it

Gospodinov
Newbie
Hello. I have spotify premium, all stuff are cool but recently some of the songs which I search are unavailable, most of them. For example Six Days War (Mahmut Orhan Remix) by Colonel Bagshot. &...
2018-03-30 10:31:59 AM
2018-04-01 1:38:49 AM
Keanu_C
Community Legend
559 Views
1 replies
0 likes

559 Views
1 replies
0 likes

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