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Please see below the current ongoing issues which are under investigation.

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

223494 Views

53 replies

13 likes

  • 223494 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

150382 Views

506 replies

108 likes

  • 150382 Views
  • 506 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

105787 Views

19 replies

38 likes

  • 105787 Views
  • 19 replies
  • 38 likes

Solved!! Local Files in playlist not showing up

So I have about 19 custom songs in a playlist. They show up on my Android device but spotify on iOS 9.3.5 doesn't want to sync them. When I play one and tap the "Listen on this iPad" button it says "Song not downloaded"

Newbie

So I have about 19 custom songs in a playlist. They show up on my Android device but spotify on iOS 9.3.5 doesn't want to sync them. When I play one and tap the "Listen on this iPad" button it says "...

user-removed

Not applicable

13671 Views

1 replies

0 likes

  • 13671 Views
  • 1 replies
  • 0 likes

iOS 11.3 no rewind button in lock screen or control centre

Since updating to iOS 11.3, the Spotify controls in the lock screen have changed preventing you from replaying the current song from the start or going backwards through previous songs. The rewind icon has been replaced by three bars and when clicked...

Casual Listener

Since updating to iOS 11.3, the Spotify controls in the lock screen have changed preventing you from replaying the current song from the start or going backwards through previous songs. The rewind ic...

davezharding

Casual Listener

4645 Views

5 replies

4 likes

  • 4645 Views
  • 5 replies
  • 4 likes

Solved!! Running feature disappeared

Where has the running feature gone?!I updated the app on iphone 5c yesterday, now running 4.6.0.1466.I've tried logging out and in again, closing and opening the app. Don't want to reinstall the app unless i abolutely have to (would have to redownloa...

Regular

Where has the running feature gone?! I updated the app on iphone 5c yesterday, now running 4.6.0.1466. I've tried logging out and in again, closing and opening the app. Don't want to reinstall the ...

jacquihughez

Casual Listener

20443 Views

12 replies

3 likes

  • 20443 Views
  • 12 replies
  • 3 likes

Particular local song seems to be "downloaded" but isn't playing offline

Hi folks, got an annoying problem: I put some local songs in a playlist of mine, which are all playing perfectly in offline mode except for this ONE song, which isn't.It's only playing in online mode with the desktop application running, else it won'...

Newbie

Hi folks,  got an annoying problem: I put some local songs in a playlist of mine, which are all playing perfectly in offline mode except for this ONE song, which isn't. It's only playing in on...

448 Views

0 replies

0 likes

  • 448 Views
  • 0 replies
  • 0 likes

Solved!! Login failed on mobile

So I use my Facebook to log into Spotify but it seems that the app will not allow me to log in? When I was listening to music it just cut off and said to sign in. I've made sure that my app is updated but it gives me an error saying username and or p...

Newbie

So I use my Facebook to log into Spotify but it seems that the app will not allow me to log in? When I was listening to music it just cut off and said to sign in. I've made sure that my app is update...

jasonstoned

Newbie

7216 Views

25 replies

3 likes

  • 7216 Views
  • 25 replies
  • 3 likes

Maximum Downloaded Content Warning

This is not a discussion about the 9,999 songs limit. I don't even think I've hit anywhere near that. What I would like however, is to stop receiving a modal box telling me I've reached the maximum most of the time when I open the app.

Newbie

This is not a discussion about the 9,999 songs limit. I don't even think I've hit anywhere near that.   What I would like however, is to stop receiving a modal box telling me I've reached the ...

Davoudnabi

Newbie

507 Views

1 replies

2 likes

  • 507 Views
  • 1 replies
  • 2 likes

Sonos connectivity

Hi, I’ve recently registered for Spotify premium and can’t seems to connect my sonos devices to Spotify. I’ve logged in in my sonos account - I can see the sonos devices in Spotify app but when I try to click on them - nothing.I’m on the latest versi...

Newbie

Hi,   I’ve recently registered for Spotify premium and can’t seems to connect my sonos devices to Spotify. I’ve logged in in my sonos account - I can see the sonos devices in Spotify app but w...

286 Views

0 replies

0 likes

  • 286 Views
  • 0 replies
  • 0 likes

Solved!! Browse button on Apple CarPlay gone?

Since the most recent update, I no longer have a browse button in Apple CarPlay. That is 90% of the reason I use it in the first place to select a radio station or style of music. Will this be fixed? Has it been removed for a reason? If it’s gone for...

Visitor

Since the most recent update, I no longer have a browse button in Apple CarPlay. That is 90% of the reason I use it in the first place to select a radio station or style of music.   Will this ...

user-removed

Not applicable

1329 Views

2 replies

0 likes

  • 1329 Views
  • 2 replies
  • 0 likes

Update causing major issues

I can't seem to shuffle my playlist. It will play the song from the beginning of the playlist. It also won't let me search for songs within my playlist, or rearrange the songs in any manner. How do I fix this issue?

Casual Listener

I can't seem to shuffle my playlist. It will play the song from the beginning of the playlist. It also won't let me search for songs within my playlist, or rearrange the songs in any manner. How do I...

306 Views

0 replies

1 likes

  • 306 Views
  • 0 replies
  • 1 likes

Seconds counter pt2

Hi new to community.... I recently downloaded the This Is Avicii playlist (May he RIP) I need the counter to stay on. I used to be able to double tap the timeline and it would stay on, but won’t now. Here is a question from last year that says it’s s...

Newbie

Hi 🙂 new to community.... I recently downloaded the This Is Avicii playlist (May he RIP) I need the counter to stay on. I used to be able to double tap the timeline and it would stay on, but won’t n...

250 Views

0 replies

0 likes

  • 250 Views
  • 0 replies
  • 0 likes

Can't search playlist or arrange songs?

The new update won't let me search within my playlist, or rearrange my playlist. It used to be able to in the old version, but now I can't?

Casual Listener

The new update won't let me search within my playlist, or rearrange my playlist. It used to be able to in the old version, but now I can't?

279 Views

0 replies

0 likes

  • 279 Views
  • 0 replies
  • 0 likes

Having issues with music cover art when trying to access queue.

When trying to play a song Stir Fry by Migos for example, after the song finishes I am not able to access my queue or go back on my screen to select more songs. This can be a pain while I’m trying to DJ at a party, is their a fix or any way to disabl...

Newbie

When trying to play a song Stir Fry by Migos for example, after the song finishes I am not able to access my queue or go back on my screen to select more songs. This can be a pain while I’m trying to...

Highclasskill3r

Newbie

470 Views

1 replies

1 likes

  • 470 Views
  • 1 replies
  • 1 likes

Daily Mixes won't generate

I am using Spotify on the iOS platform, and I haven't seen any Daily Mixes. I have seen, however, the Welcome Mix and the Discover Weekly playlists. When I search "Daily Mix", the Daily Mix genre comes up, and it says that they are still being worked...

Newbie

I am using Spotify on the iOS platform, and I haven't seen any Daily Mixes. I have seen, however, the Welcome Mix and the Discover Weekly playlists. When I search "Daily Mix", the Daily Mix genre com...

287 Views

0 replies

0 likes

  • 287 Views
  • 0 replies
  • 0 likes

Version 8.4.48.526 On iPhone X

Queue is missing from the now playing screen and sometimes it switches to a badly cropped album artwork. Now I have to tap the artwork before I can use any of the controlls. New interface is annoying to use and I can’t see the full artwork anymore. B...

Newbie

Queue is missing from the now playing screen and sometimes it switches to a badly cropped album artwork. Now I have to tap the artwork before I can use any of the controlls. New interface is annoying...

252 Views

0 replies

0 likes

  • 252 Views
  • 0 replies
  • 0 likes

I need help

Whenever I decided to listen to music on Spotify, the song never changes on my home Screen. The song changes on the app and it plays perfectly but when I click out, the different song doesn’t show up on the home screen. It’s looks like it’s stuck or ...

Newbie

Whenever I decided to listen to music on Spotify, the song never changes on my home Screen. The song changes on the app and it plays perfectly but when I click out, the different song doesn’t show up...

Keanu_C

Community Legend

306 Views

1 replies

0 likes

  • 306 Views
  • 1 replies
  • 0 likes

friend feed in offline mode

Is what I'm listening to published to the friend feed while offline?

Visitor

Is what I'm listening to published to the friend feed while offline?

raganhuse

Newbie

1357 Views

1 replies

1 likes

  • 1357 Views
  • 1 replies
  • 1 likes

Solved!! Account

I recently upgraded my phone to the iPhone X and everything was fine for about a week. Then one day when I go to get on Spotify it tells me to log in. I log in with my email and it says there isn’t an active account with this email address. I have be...

Newbie

I recently upgraded my phone to the iPhone X and everything was fine for about a week. Then one day when I go to get on Spotify it tells me to log in. I log in with my email and it says there isn’t a...

user-removed

Not applicable

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

App won’t allow me to login

Just loaded app onto my iPhone 7. The app won’t allow to be click login or create new account. Have tried to delete and reload a few times and nothing.

Visitor

Just loaded app onto my iPhone 7. The app won’t allow to be click login or create new account. Have tried to delete and reload a few times and nothing.

user-removed

Not applicable

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes