Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232465 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114067 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442921 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303908 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello, I created a playlist on my laptop (spotify application) which contains 54 songs, and changed the order of some songs afterwards. On my iPhone (spotify app) it has only partially synced - It contain 37 songs despite saying 54 and the order is d...
Hello, I created a playlist on my laptop (spotify application) which contains 54 songs, and changed the order of some songs afterwards. On my iPhone (spotify app) it has only partially synce...
411 Views
0 replies
0 likes
I'm trying to change to Spotify from Pandora, but every single time the player starts as soon as an advertisement comes up, the app stops playing and I have to manually stop it and restart it. I never get the promised 30 minutes of ad-free playing be...
I'm trying to change to Spotify from Pandora, but every single time the player starts as soon as an advertisement comes up, the app stops playing and I have to manually stop it and restart it. I neve...
431 Views
0 replies
0 likes
I've been able to create a playlist of local file on my Mac just fine but can't seem to figure out how to get them onto my iOS device. I've read and watched videos saying I just need to switch the playlist to offline mode or to download the songs but...
I've been able to create a playlist of local file on my Mac just fine but can't seem to figure out how to get them onto my iOS device. I've read and watched videos saying I just need to switch the pl...
412 Views
0 replies
0 likes
Hi, I recently switched to Spotify from Apple Music so I’m new to how the app works. I noticed there was an option to import music from my phone’s library, so I did, but now when I go to listen to any music I had on Apple on the Spotify app, it skips...
Hi, I recently switched to Spotify from Apple Music so I’m new to how the app works. I noticed there was an option to import music from my phone’s library, so I did, but now when I go to listen to an...
918 Views
0 replies
0 likes
I have been experiencing, that my playlist jump back to the first song for no reason. This seems to be happening after 20 songs or so, I am not using the shuffle because around 1/2 a year ago, I experienced that I could only play 20 songs with that o...
I have been experiencing, that my playlist jump back to the first song for no reason. This seems to be happening after 20 songs or so, I am not using the shuffle because around 1/2 a year ago, I expe...
461 Views
0 replies
0 likes
Hello, I am having problems with finding my profile on my iPhone after updating the app. I would like to find my profile to see who follows me and be able to find other users too
Hello, I am having problems with finding my profile on my iPhone after updating the app. I would like to find my profile to see who follows me and be able to find other users too
Casual Listener
686 Views
1 replies
0 likes
I am a free member with a playlist of 1000+ songs. At the top of my playlist, I have indie/ rock tracks, and more recently I have added a great deal of metal to my playlist as I have joined a metal band. Unfortunately, Spotify refuses to shuffle from...
I am a free member with a playlist of 1000+ songs. At the top of my playlist, I have indie/ rock tracks, and more recently I have added a great deal of metal to my playlist as I have joined a metal b...
436 Views
0 replies
0 likes
Hi, since yesterday (at least i reconized it yesterday) the ios app is stopping playback on connect device (yamaha) when i receive device notifications. My Wife has the same issue. Any suggestions ? Regards
Hi, since yesterday (at least i reconized it yesterday) the ios app is stopping playback on connect device (yamaha) when i receive device notifications. My Wife has the same issue. ...
Regular
1999 Views
4 replies
3 likes
Hi team,‘Now playing’ in the queue is always empty. No album art, no song name. This looks like a bug to me. Screenshot attached. OS: iOS 11.3.1App version: 8.4.51.696
Hi team, ‘Now playing’ in the queue is always empty. No album art, no song name. This looks like a bug to me. Screenshot attached. OS: iOS 11.3.1 App version: 8.4.51.696
399 Views
0 replies
0 likes
I got a new Spotify and it completely updated. I can’t find my friends Spotify. The new search button says “search for artists, playlists, or songs” how am I supposed to search for other users then?
I got a new Spotify and it completely updated. I can’t find my friends Spotify. The new search button says “search for artists, playlists, or songs” how am I supposed to search for other users then?&...
Newbie
645 Views
1 replies
0 likes
We have two phones with the app that have recently starting using large quantities of data even though songs are downloaded and the app is set to offline (including in the data settings on the phone) is anyone else having this issue? I see it was an ...
We have two phones with the app that have recently starting using large quantities of data even though songs are downloaded and the app is set to offline (including in the data settings on the phone)...
434 Views
0 replies
0 likes
nao consigo aceitar o convite do meu irmao, coloco tudo corretamente e aparece que ocorreu um erro, isso constantemente favor consertarem isso porque ele paga corretamente, nao achei nada no seu site Suporte que me ajudou
nao consigo aceitar o convite do meu irmao, coloco tudo corretamente e aparece que ocorreu um erro, isso constantemente favor consertarem isso porque ele paga corretamente, nao achei nada no seu site...
Newbie
1283 Views
3 replies
0 likes
I have iPhone 6i can’t buy premiumany idea why?
I have iPhone 6 i can’t buy premium any idea why?
Roadie
504 Views
1 replies
0 likes
Hi, it appears ive been charged twice this month for spotify when I really can’t afford this, is there any chance I can get a refund, thanks
Hi, it appears ive been charged twice this month for spotify when I really can’t afford this, is there any chance I can get a refund, thanks
Gig Goer
559 Views
1 replies
1 likes
Hello Spotify Users, i have an iPhone 8 64GB and I’m not able to see the lyrics from rap genius. Before I got this phone it worked perfectly, since I have this one I can’t either activate nor can I see it. I tried already to deinstalled and reinstall...
Hello Spotify Users, i have an iPhone 8 64GB and I’m not able to see the lyrics from rap genius. Before I got this phone it worked perfectly, since I have this one I can’t eith...
Casual Listener
5714 Views
3 replies
0 likes
Hello! i use the last version of Spotify on iphone 5s with the last version of iOS and i dont have option for behind the lyrics in settings.Help me !
Hello! i use the last version of Spotify on iphone 5s with the last version of iOS and i dont have option for behind the lyrics in settings. Help me !
Casual Listener
539 Views
1 replies
0 likes
Hi,I’m BackToKarma, an italian Trapper.my last song “Ricordati di me” Made 1800 streams, but when it arrived at 1200 streams, Spotify for artist say that the streams are 0.Please, fix this problem.
Hi, I’m BackToKarma, an italian Trapper. my last song “Ricordati di me” Made 1800 streams, but when it arrived at 1200 streams, Spotify for artist say that the streams are 0. Please, fix this prob...
695 Views
0 replies
0 likes
Hello. I listen to Spotify on my iPhone 8 and this problem takes place when I’m using my bluetooth headphones (JBL), which is all day long as I work. I’m listening to a song, then I receive an audio message, e.g. in Whatsapp, play it, and then the mu...
Hello. I listen to Spotify on my iPhone 8 and this problem takes place when I’m using my bluetooth headphones (JBL), which is all day long as I work. I’m listening to a song, then I receive an audio ...
Not applicable
699 Views
1 replies
0 likes
Does anyone have the same problem as mine? I’m using IOS 11.3.1. It’s so annoying that the music doesn’t play automatically after listening to the WhatsApp recording. Can anyone help me to fix this problem? Many thanks!!!
Does anyone have the same problem as mine? I’m using IOS 11.3.1. It’s so annoying that the music doesn’t play automatically after listening to the WhatsApp recording. Can anyone help me to fix this p...
Not applicable
520 Views
1 replies
0 likes
EDIT: I figured out how to remove songs. For those who may need it:(I am on an iOS)press the three dots at the top right of the playlistpress “edit”oress the red circle next to the song you want to remove ORIGINAL POST:I have no option to remove song...
EDIT: I figured out how to remove songs. For those who may need it: (I am on an iOS) press the three dots at the top right of the playlist press “edit” oress the red circle next to the son...
Roadie
3595 Views
1 replies
0 likes
