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iOS (iPhone, iPad)

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238058 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

119300 Views

117 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2725 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305646 Views

62 replies

16 likes

  • 305646 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130964 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Play function

I have been experiencing, that my playlist jump back to the first song for no reason. This seems to be happening after 20 songs or so, I am not using the shuffle because around 1/2 a year ago, I experienced that I could only play 20 songs with that o...

Casual Listener

I have been experiencing, that my playlist jump back to the first song for no reason. This seems to be happening after 20 songs or so, I am not using the shuffle because around 1/2 a year ago, I expe...

469 Views

0 replies

0 likes

  • 469 Views
  • 0 replies
  • 0 likes

Can’t find profile on a free account with the new update

Hello, I am having problems with finding my profile on my iPhone after updating the app. I would like to find my profile to see who follows me and be able to find other users too

Newbie

Hello, I am having problems with finding my profile on my iPhone after updating the app. I would like to find my profile to see who follows me and be able to find other users too

lrdy1028

Casual Listener

690 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Shuffle won’t shuffle

I am a free member with a playlist of 1000+ songs. At the top of my playlist, I have indie/ rock tracks, and more recently I have added a great deal of metal to my playlist as I have joined a metal band. Unfortunately, Spotify refuses to shuffle from...

Newbie

I am a free member with a playlist of 1000+ songs. At the top of my playlist, I have indie/ rock tracks, and more recently I have added a great deal of metal to my playlist as I have joined a metal b...

444 Views

0 replies

0 likes

  • 444 Views
  • 0 replies
  • 0 likes

Spotify Connect Issues

Hi, since yesterday (at least i reconized it yesterday) the ios app is stopping playback on connect device (yamaha) when i receive device notifications. My Wife has the same issue. Any suggestions ? Regards

Music Fan

Hi,   since yesterday (at least i reconized it yesterday) the ios app is stopping playback on connect device (yamaha) when i receive device notifications. My Wife has the same issue.   ...

gregio54

Regular

2018 Views

4 replies

3 likes

  • 2018 Views
  • 4 replies
  • 3 likes

Now playing not appearing in queue

Hi team,‘Now playing’ in the queue is always empty. No album art, no song name. This looks like a bug to me. Screenshot attached. OS: iOS 11.3.1App version: 8.4.51.696

Newbie

Hi team, ‘Now playing’ in the queue is always empty. No album art, no song name.  This looks like a bug to me.  Screenshot attached.  OS: iOS 11.3.1 App version: 8.4.51.696

405 Views

0 replies

0 likes

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wth HAPPENED

I got a new Spotify and it completely updated. I can’t find my friends Spotify. The new search button says “search for artists, playlists, or songs” how am I supposed to search for other users then?

Newbie

I got a new Spotify and it completely updated. I can’t find my friends Spotify. The new search button says “search for artists, playlists, or songs” how am I supposed to search for other users then?&...

dylanlucia

Newbie

654 Views

1 replies

0 likes

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  • 1 replies
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Cellular Data Useage while set to offline mode

We have two phones with the app that have recently starting using large quantities of data even though songs are downloaded and the app is set to offline (including in the data settings on the phone) is anyone else having this issue? I see it was an ...

Newbie

We have two phones with the app that have recently starting using large quantities of data even though songs are downloaded and the app is set to offline (including in the data settings on the phone)...

437 Views

0 replies

0 likes

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Problema para aceitar convite premium

nao consigo aceitar o convite do meu irmao, coloco tudo corretamente e aparece que ocorreu um erro, isso constantemente favor consertarem isso porque ele paga corretamente, nao achei nada no seu site Suporte que me ajudou

Casual Listener

nao consigo aceitar o convite do meu irmao, coloco tudo corretamente e aparece que ocorreu um erro, isso constantemente favor consertarem isso porque ele paga corretamente, nao achei nada no seu site...

jroberto10

Newbie

1287 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Can’t get premiUm

I have iPhone 6i can’t buy premiumany idea why?

Newbie

I have iPhone 6 i can’t buy premium any idea why?

DerMoriz

Roadie

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

charged twice

Hi, it appears ive been charged twice this month for spotify when I really can’t afford this, is there any chance I can get a refund, thanks

Newbie

Hi, it appears ive been charged twice this month for spotify when I really can’t afford this, is there any chance I can get a refund, thanks

RobiP

Gig Goer

568 Views

1 replies

1 likes

  • 568 Views
  • 1 replies
  • 1 likes

I can’t see lyrics in my spotify

Hello Spotify Users, i have an iPhone 8 64GB and I’m not able to see the lyrics from rap genius. Before I got this phone it worked perfectly, since I have this one I can’t either activate nor can I see it. I tried already to deinstalled and reinstall...

Casual Listener

Hello Spotify Users,   i have an iPhone 8 64GB and I’m not able to see the lyrics from rap genius.    Before I got this phone it worked perfectly, since I have this one I can’t eith...

Shsfls

Casual Listener

5731 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Behind the lyrics

Hello! i use the last version of Spotify on iphone 5s with the last version of iOS and i dont have option for behind the lyrics in settings.Help me !

Casual Listener

Hello!  i use the last version of Spotify on iphone 5s with the last version of iOS and i dont have option for behind the lyrics in settings. Help me ! 

Dudu5

Casual Listener

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

My streams are 1800 but spotify for artist say 0

Hi,I’m BackToKarma, an italian Trapper.my last song “Ricordati di me” Made 1800 streams, but when it arrived at 1200 streams, Spotify for artist say that the streams are 0.Please, fix this problem.

Newbie

Hi, I’m BackToKarma, an italian Trapper. my last song “Ricordati di me” Made 1800 streams, but when it arrived at 1200 streams, Spotify for artist say that the streams are 0. Please, fix this prob...

697 Views

0 replies

0 likes

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Playback stops after another audio is played

Hello. I listen to Spotify on my iPhone 8 and this problem takes place when I’m using my bluetooth headphones (JBL), which is all day long as I work. I’m listening to a song, then I receive an audio message, e.g. in Whatsapp, play it, and then the mu...

Newbie

Hello. I listen to Spotify on my iPhone 8 and this problem takes place when I’m using my bluetooth headphones (JBL), which is all day long as I work. I’m listening to a song, then I receive an audio ...

user-removed

Not applicable

705 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

No auto play after WhatsApp recording

Does anyone have the same problem as mine? I’m using IOS 11.3.1. It’s so annoying that the music doesn’t play automatically after listening to the WhatsApp recording. Can anyone help me to fix this problem? Many thanks!!!

Newbie

Does anyone have the same problem as mine? I’m using IOS 11.3.1. It’s so annoying that the music doesn’t play automatically after listening to the WhatsApp recording. Can anyone help me to fix this p...

user-removed

Not applicable

524 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

I Can’t Remove A Song From My Playlist

EDIT: I figured out how to remove songs. For those who may need it:(I am on an iOS)press the three dots at the top right of the playlistpress “edit”oress the red circle next to the song you want to remove ORIGINAL POST:I have no option to remove song...

Newbie

EDIT: I figured out how to remove songs.  For those who may need it: (I am on an iOS) press the three dots at the top right of the playlist press “edit” oress the red circle next to the son...

DerMoriz

Roadie

3607 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify Crashing

Since this morning, Spotify has been crashing on my iPad and I can't seem to fix it. Every time I try to go into the app, it doesn't even get past the loading screen before crashing. I've tried both a soft and hard reboot as well as deleting the app ...

Regular

Since this morning, Spotify has been crashing on my iPad and I can't seem to fix it. Every time I try to go into the app, it doesn't even get past the loading screen before crashing. I've tried both ...

airetica

Regular

1022 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Trying to access Daily Mix from Yesterday

Hello, I was listening to a Daily Mix yesterday and it was amazing! I went to try and save some of the songs today and it is a new list!! Is there any way I can access the Daily mix from yesterday or am I able to view the history of the songs I’ve pl...

Casual Listener

Hello,   I was listening to a Daily Mix yesterday and it was amazing! I went to try and save some of the songs today and it is a new list!! Is there any way I can access the Daily mix from yes...

DjNamaste

Casual Listener

4151 Views

1 replies

7 likes

  • 4151 Views
  • 1 replies
  • 7 likes

Spotify radio tab doesnt show up on iphone

i don't have the spotify radio button on my iphone app but i have it on my pc. i have already try reinstalling the app but it still doesnt appear. any help?

Casual Listener

i don't have the spotify radio button on my iphone app but i have it on my pc. i have already try reinstalling the app but it still doesnt appear.   any help?

billpulsar

Casual Listener

922 Views

2 replies

0 likes

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  • 2 replies
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Shuffle or Refresh Daily Mix

PLEASE don't come back to this post with a "Improve the Daily Mix with the heart or the 'do not like' buttons". That seems to be the standard answer to all questions about the Daily Mix. Right. That is now out of the way. My "Daily" mixes remain exce...

Casual Listener

PLEASE don't come back to this post with a "Improve the Daily Mix with the heart or the 'do not like' buttons". That seems to be the standard answer to all questions about the Daily Mix.   Rig...

user-removed

Not applicable

10805 Views

6 replies

29 likes

  • 10805 Views
  • 6 replies
  • 29 likes