Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 14244 Views
  • 1 replies
  • 1 likes
  • 14244 Views
  • 1 replies
  • 1 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 83147 Views
  • 125 replies
  • 33 likes
  • 83147 Views
  • 125 replies
  • 33 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 19330 Views
  • 8 replies
  • 0 likes
  • 19330 Views
  • 8 replies
  • 0 likes

Se para la musica en segundo plano

Cuando tengo los auriculares conectados y tengo spotify en sengundo plano se para la musica al instante de mandarla a segundo plano, sin embargo sin los auriculares no ocurre, alguna solucion?

  • Newbie
  • Cuando tengo los auriculares conectados y tengo spotify en sengundo plano se para la musica al instante de mandarla a segundo plano, sin embargo sin los auriculares no ocurre, alguna solucion?
  • 1164 Views
  • 0 replies
  • 1 likes
  • 1164 Views
  • 0 replies
  • 1 likes

Solved!! Shuffle Play on iPhone

Does anyone know why, when I shuffle play on my phone, it throws in lots of other songs from other albums (like the radio function) but when I play on my computer it just shuffles the songs from the album I'm listening to, as intended? It's super ann...

  • Casual Listener
  • Does anyone know why, when I shuffle play on my phone, it throws in lots of other songs from other albums (like the radio function) but when I play on my computer it just shuffles the songs from the ...
  • ejohns42
  • Casual Listener
  • 1484 Views
  • 6 replies
  • 0 likes
  • iphone
    Shuffle play
  • 1484 Views
  • 6 replies
  • 0 likes

Play playlist once

How do i play a playlist once and it automatically turns off. Because when i turn off loop it just plays the recommened songs

  • Newbie
  • How do i play a playlist once and it automatically turns off. Because when i turn off loop it just plays the recommened songs
  • Bethany_Dawn
  • Community Legend
  • 3473 Views
  • 1 replies
  • 0 likes
  • 3473 Views
  • 1 replies
  • 0 likes

Shuffle Not Working When Connected to my 2015 Mazda CX-5

I have recently noticed that when I am connected to my vehicle via bluetooth, spotify rufuses to shuffle my library. This issue has only recently started happening as I was previously able to shuffle my library while connected to my car.

  • Casual Listener
  • I have recently noticed that when I am connected to my vehicle via bluetooth, spotify rufuses to shuffle my library.  This issue has only recently started happening as I was previously able to s...
  • Bethany_Dawn
  • Community Legend
  • 1881 Views
  • 5 replies
  • 1 likes
  • 1881 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify KEEPS ON logging me out of my iPhone and deleting all my offline songs

This problem has happened it seems to thousands of users and has happened to me dozens of times and nothing is done I pay premium subscription and then have to keep paying heavy data costs to re-download all the songs that Spotify keeps deleting off ...

  • Casual Listener
  • This problem has happened it seems to thousands of users and has happened to me dozens of times and nothing is done    I pay premium subscription and then have to keep paying heavy data c...
  • Talamai
  • Newbie
  • 19551 Views
  • 3 replies
  • 17 likes
  • 19551 Views
  • 3 replies
  • 17 likes

Questiono premium family

I started a premium lfamily plan, but 2 data later its cancel, i dont know why, i read something that the payment cant be done with a credit card, is it right? Im using credit card to do the payment, otherwise i have no ideia the reason

  • Newbie
  • I started a premium lfamily plan, but 2 data later its cancel, i dont know why, i read something that the payment cant be done with a credit card, is it right? Im using credit card to do the payment,...
  • 177 Views
  • 0 replies
  • 0 likes
  • 177 Views
  • 0 replies
  • 0 likes

Solved!! Music stops playing?

Hello, whenever my screen goes black my music stops playing, and when i use another app or just even go to my home screen it stops playing. Can anyone help me?

  • Regular
  • Hello, whenever my screen goes black my music stops playing, and when i use another app or just even go to my home screen it stops playing. Can anyone help me?
  • Styrmirpals
  • Regular
  • 425 Views
  • 2 replies
  • 0 likes
  • 425 Views
  • 2 replies
  • 0 likes

Download Speed Issue

For some reason over the last few days it's taking over an hour to download a song on my iPhone 6s, it used to be fine, I have 200mb fast internet, songs used to download instantly. I have tried removing and reinstalling the app and various troublesh...

  • Casual Listener
  • For some reason over the last few days it's taking over an hour to download a song on my iPhone 6s, it used to be fine, I have 200mb fast internet, songs used to download instantly. I have tried remo...
  • elibailey55
  • Newbie
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes

Solved!! Offline trouble

I have the Premium package and I can only play songs if I’m connected to WiFi. If I turn my WiFi off I can’t listen to anything! It tells me to download but i don’t want to download songs l. It says I have to go online and that Spotify is Offline. He...

  • Visitor
  • I have the Premium package and I can only play songs if I’m connected to WiFi. If I turn my WiFi off I can’t listen to anything! It tells me to download but i don’t want to download songs l. It says ...
  • naomikaths
  • Casual Listener
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Premium

hola tengo Spotify premium y en mi playlist no puedo cambiar ni pausar las canciones tengo iPhone. Ayuda

  • Newbie
  • hola tengo Spotify premium y en mi playlist no puedo cambiar ni pausar las canciones tengo iPhone. Ayuda
  • 153 Views
  • 0 replies
  • 0 likes
  • 153 Views
  • 0 replies
  • 0 likes

Text laying over each other. Hard to read

It looks as if two screens are displaying at once making the text very hard to reach in the search screen. I have deleted and reinstalled with no improvement. On iPhone 8.

  • Newbie
  • It looks as if two screens are displaying at once making the text very hard to reach in the search screen. I have deleted and reinstalled with no improvement. On iPhone 8. 
  • 195 Views
  • 0 replies
  • 0 likes
  • 195 Views
  • 0 replies
  • 0 likes

Music stops after 1 second.

I recently updated my IPhone 6S to the latest version of iOS (11.2.1). Ever since, a lot of my music won’t play properly. I’m pretty sure it’s only music I imported from my iTunes library. Whenever one of the imported songs is next it queue, the curr...

  • Regular
  • I recently updated my IPhone 6S to the latest version of iOS (11.2.1). Ever since, a lot of my music won’t play properly. I’m pretty sure it’s only music I imported from my iTunes library. Whenever o...
  • tommonaj
  • Regular
  • 1133 Views
  • 2 replies
  • 0 likes
  • Playing error
    Stops after one second
  • 1133 Views
  • 2 replies
  • 0 likes

Can't play Songs from my iPhone Library

Hello,i can't play songs that i have in my iPhone Library. When i start a song in Spotify that i have loaded on my iPhone into the Music Library (from Apple) then Spotify skips it. Doesn't matter which song!

  • Newbie
  • Hello, i can't play songs that i have in my iPhone Library. When i start a song in Spotify that i have loaded on my iPhone into the Music Library (from Apple) then Spotify skips it. Doesn'...
  • tommonaj
  • Regular
  • 451 Views
  • 1 replies
  • 1 likes
  • 451 Views
  • 1 replies
  • 1 likes

Can't find the albums of the songs I have registered

In the library, in titles, I have some songs registered. But in the library, in albums or singers, I do not have anything... anything I have to do? Thanks.

  • Newbie
  • In the library, in titles, I have some songs registered. But in the library, in albums or singers, I do not have anything... anything I have to do? Thanks.
  • 174 Views
  • 0 replies
  • 0 likes
  • 174 Views
  • 0 replies
  • 0 likes

Problem with changing language

Hello, I have a problem with language in spotify, I'm using it on iOS and I changed phone language to finnish, then I changed language back to my original language but spotify is still in finnish, I tried to reinstall spotify and to restart my phone ...

  • Newbie
  • Hello, I have a problem with language in spotify, I'm using it on iOS and I changed phone language to finnish, then I changed language back to my original language but spotify is still in finnish, I ...
  • 269 Views
  • 0 replies
  • 0 likes
  • 269 Views
  • 0 replies
  • 0 likes

Searched Music Doesn’t Show Up

Hey, So basically, when I want to search a new song to download and save to my playlist I go and look search for it in the search bar and it won’t show up. This doesn’t happen with only one song, it happens with many. Tried re-installing Spotify, but...

  • Newbie
  • Hey,   So basically, when I want to search a new song to download and save to my playlist I go and look search for it in the search bar and it won’t show up. This doesn’t happen with only one ...
  • guidreer
  • Music Fan
  • 437 Views
  • 1 replies
  • 0 likes
  • 437 Views
  • 1 replies
  • 0 likes

Words merged on screen

This happens in all parts of Spotify I am using and happens randomly, but consistently. See attached picture. Any ideas how to fix? Thanks!

  • Newbie
  • This happens in all parts of Spotify I am using and happens randomly, but consistently. See attached picture. Any ideas how to fix? Thanks! 
  • davemrusso
  • Newbie
  • 537 Views
  • 2 replies
  • 0 likes
  • 537 Views
  • 2 replies
  • 0 likes

Haven’t received push notifications (iOS) for years

Hey there! I’m a longtime Spotify user (account was created before USA launch during the Coca-Cola codes beta testing) and I haven’t received a push notification in the last 2 years, perhaps longer. I have these enabled on an iPhone 6s Plus running i...

  • Newbie
  • Hey there!   I’m a longtime Spotify user (account was created before USA launch during the Coca-Cola codes beta testing) and I haven’t received a push notification in the last 2 years, perhaps...
  • 243 Views
  • 0 replies
  • 0 likes
  • 243 Views
  • 0 replies
  • 0 likes