Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 399470 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
The instructions after downloading Spotify say to keep your Updates settings on, but where is it located?
Roadie
The instructions after downloading Spotify say to keep your Updates settings on, but where is it located?
dashrip87
Roadie
888 Views
2 replies
0 likes
Why am I getting Release Radar on one Playlist but not on my other ones? This is very frustrating. Playlists never used to be affected by outside suggested songs and now they are? Makes for a unejoyable experience on Spotify.
Roadie
Why am I getting Release Radar on one Playlist but not on my other ones? This is very frustrating. Playlists never used to be affected by outside suggested songs and now they are? Makes for ...
dashrip87
Roadie
606 Views
2 replies
0 likes
Hi, I have had an issue for a while and now its really begining to get annoying. Description: I will be listening to a playlist and it will stop playing at the end of a track. The screen shows track that has just played with the progress 'dot' at the...
Regular
Hi, I have had an issue for a while and now its really begining to get annoying. Description: I will be listening to a playlist and it will stop playing at the end of a track....
Khoii
Newbie
11600 Views
20 replies
3 likes
So about 3 hours ago I was organizing a Playlist on my desktop consisting of local files and spotify tracks. This is a playlist that I have had for years, had previously downloaded to my phone with no problem, and could play all the songs offline - b...
Regular
So about 3 hours ago I was organizing a Playlist on my desktop consisting of local files and spotify tracks. This is a playlist that I have had for years, had previously downloaded to my phone with n...
kstau24
Regular
2085 Views
4 replies
0 likes
its taking over 5 minutes to download 2 songs- im trying to download over 100...
Newbie
its taking over 5 minutes to download 2 songs- im trying to download over 100...
GilbertGobbels
Regular
567 Views
1 replies
0 likes
Hi. When i plug inn my apple earphones or connect to my Sony blutooth headset, my iphone connect to something called SM-G900F and it starts to play someone elses music. How can i disconnect this?I have reinnstalled the app, i hav loggid into my accou...
Newbie
Hi. When i plug inn my apple earphones or connect to my Sony blutooth headset, my iphone connect to something called SM-G900F and it starts to play someone elses music. How can i disconnect this? I ...
GilbertGobbels
Regular
605 Views
1 replies
0 likes
Hi all, Spotify App on iPhone 7 (latest iOS) does not start anymore...It displays the splash screen (black page with green logo) and it does not proceed.Tried to reinstall but same result...Cannot tell this is the reason why the app does not start: I...
Casual Listener
Hi all, Spotify App on iPhone 7 (latest iOS) does not start anymore... It displays the splash screen (black page with green logo) and it does not proceed. Tried to reinstall but same ...
claudio_destro
Casual Listener
852 Views
2 replies
0 likes
Hi Guys,If someone can please give me information on this, I have recently started using Spotify and coming from Apple Music, this is a big shock that I got. Why cant I play a selected song in Spotify for e.g. Someone sent me the other day a Spotify ...
Gig Goer
Hi Guys, If someone can please give me information on this, I have recently started using Spotify and coming from Apple Music, this is a big shock that I got. Why cant I play a selected song in Spot...
augustya
Gig Goer
1400 Views
5 replies
0 likes
Hi, My Facebook account recently got hacked and I was not able to retrieve it... so it was deleted.I still have my spotify logged into my phone, and the username has changed to a # sequence, but I am looking to change the password so I can use this o...
Newbie
Hi, My Facebook account recently got hacked and I was not able to retrieve it... so it was deleted. I still have my spotify logged into my phone, and the username has changed to a # sequenc...
user-removed
Not applicable
810 Views
1 replies
0 likes
I have Spotify Premium on which I have a number of playlists that I originally imported from my iTunes / iTunes Match. These imported tracks were mostly from my own CDs that I uploaded to iTunes, with only a very few tracks purchased from the iTunes ...
Newbie
I have Spotify Premium on which I have a number of playlists that I originally imported from my iTunes / iTunes Match. These imported tracks were mostly from my own CDs that I uploaded to iTune...
user-removed
Not applicable
751 Views
1 replies
0 likes
i have the free version of spotify. prior to the new update, when i shuffled playlists, everything was pretty well randomized. after the update, however, the songs on my playlist play pretty much in the order i added them, even when i press shuffle. ...
Newbie
i have the free version of spotify. prior to the new update, when i shuffled playlists, everything was pretty well randomized. after the update, however, the songs on my playlist play pretty mu...
awkward32
Regular
1901 Views
3 replies
2 likes
This was an issue on iOS 9 and still seems to be happening on iOS 10. Spotify is using 3x more battery than any other app and accounts for about 50% of all battery usage. This never used to be an issue, and I don't understand what it could possibly b...
Gig Goer
This was an issue on iOS 9 and still seems to be happening on iOS 10. Spotify is using 3x more battery than any other app and accounts for about 50% of all battery usage. This never used to be an iss...
user-removed
Not applicable
88312 Views
191 replies
28 likes
Trying to listen to a podcast. Critical Role to be specific and the message “error occurred” keeps popping up. It seems to be the only thing that displays this message. Everything else seems to be working.
Casual Listener
Trying to listen to a podcast. Critical Role to be specific and the message “error occurred” keeps popping up. It seems to be the only thing that displays this message. Everything else seems to be wo...
Mkbishop
Casual Listener
3707 Views
8 replies
2 likes
I have an Iphone 6s connected via bluetooth and the track name will appear for a second and this dissappear. I have tried with two different iPhones using the latest iOS and latest version of spotify. I have also tried using Deezer, Tidal and Soundcl...
Regular
I have an Iphone 6s connected via bluetooth and the track name will appear for a second and this dissappear. I have tried with two different iPhones using the latest iOS and latest version of spotify...
user-removed
Not applicable
6568 Views
17 replies
6 likes
Since the most recent update, shuffle is not working properly. It only play the songs in order of being added. I’ve tried removing and readding the app to my phone but no luck. Hoping this isn’t some tactic or attempt to force people to purchase prem...
Newbie
Since the most recent update, shuffle is not working properly. It only play the songs in order of being added. I’ve tried removing and readding the app to my phone but no luck. Hoping this isn’t some...
Jvckhmr
Casual Listener
1045 Views
2 replies
3 likes
Hej! För någon månad sen fick man en uppdatering av appen till iPhone. Sen den kom så funkar inte shuffle-funktionen när man parar ihop mobilen med bilen (Volvo Sensus Connect).Kan ni kika på detta? Tack!
Newbie
Hej! För någon månad sen fick man en uppdatering av appen till iPhone. Sen den kom så funkar inte shuffle-funktionen när man parar ihop mobilen med bilen (Volvo Sensus Connect). Kan ni kika...
427 Views
0 replies
0 likes
Appeared upon etering Spotify that I reached the limit of downloads.. I did not understand
Newbie
Appeared upon etering Spotify that I reached the limit of downloads.. I did not understand
wolfiesjam
Newbie
702 Views
2 replies
0 likes
I have and Iphone X and sometimes when i turn it off i can´t listen to the songs and playlist that i had already downloaded to listen without internet access. The app saves my playlists but it´s like they are not saved on the phone and I need to cone...
Newbie
I have and Iphone X and sometimes when i turn it off i can´t listen to the songs and playlist that i had already downloaded to listen without internet access. The app saves my playlists but it´...
402 Views
0 replies
0 likes
Hi everybody, recently, i cant play any song directly after i search them. I can only choose them from the playlist they gave me. And then i can only play the short version of the song i want. Im using iphone 7 with non-premium. Thanks for all of ur ...
Casual Listener
Hi everybody, recently, i cant play any song directly after i search them. I can only choose them from the playlist they gave me. And then i can only play the short version of the song i want. I...
546 Views
0 replies
0 likes
I saved some music in my library and switiched the "availibel offline" button to green. Now I see in front of the songs a little green arrow which shows me that the song is available offline. The question is how can I delete the downloaded songs with...
Casual Listener
I saved some music in my library and switiched the "availibel offline" button to green. Now I see in front of the songs a little green arrow which shows me that the song is available offline. ...
Van0213
Newbie
258132 Views
20 replies
5 likes