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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30716 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95439 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293864 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123777 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

No "Downloads" section in library (Iphone 6S - screenshot attached)

Hellou dear community, I face a issue with the spotify-app on my Iphone.So both my girlfriend and I use spotify premium, she has Iphone 6 and I have Iphone 6S. We both use the same, newest spotify version and IOS. In her library, she has a section "D...

Casual Listener

Hellou dear community,   I face a issue with the spotify-app on my Iphone. So both my girlfriend and I use spotify premium, she has Iphone 6 and I have Iphone 6S. We both use the same, n...

MattSuda

Spotify Star

1296 Views

3 replies

0 likes

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Superuser Contribution Can't locate downloads?

Trying to access my downloaded music but can't see "Downloaded" section within Your Library?

Newbie

Trying to access my downloaded music but can't see "Downloaded" section within Your Library?

MattSuda

Spotify Star

690 Views

2 replies

0 likes

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  • 2 replies
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Download disappeared from list

the "Downloads" section has disappeard fomr my lists, but all the rest like "Playlists", "songs", "Artists" e.g. are still there. Does anyone have an idea how I can restore that section to get a quick overview over all downloaded files?

Newbie

the "Downloads" section has disappeard fomr my lists, but all the rest like "Playlists", "songs", "Artists" e.g. are still there. Does anyone have an idea how I can restore that section to get a quic...

MattSuda

Spotify Star

812 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

"Downloads" menu item missing on IPhone

When looking at "Your library" in iOS, on my phone I see Downloads. On my wife's phone that particular menu item is missing. We have a family account in the same version 6.8.0 .3786.At one point I thought it was because I had 6S plus and she just had...

Casual Listener

When looking at "Your library" in iOS, on my phone I see Downloads. On my wife's phone that particular menu item is missing. We have a family account in the same version 6.8.0 .3786. At one point ...

MattSuda

Spotify Star

6846 Views

25 replies

5 likes

  • 6846 Views
  • 25 replies
  • 5 likes

Download Tab

Why did they remove the download tab from your library screen!! It’s a pain in the **bleep** to find your downloaded music now.

Newbie

Why did they remove the download tab from your library screen!! It’s a pain in the **bleep** to find your downloaded music now. 

MattSuda

Spotify Star

6170 Views

25 replies

26 likes

  • 6170 Views
  • 25 replies
  • 26 likes

Solved!! Download Tab Wont Show on iOS App

Is anyone having trouble viewing the Download tab in the Your Library section on the iOS app. Many of my peers who have Spotify have the tab when they download music onto their device. However, when I download music the Download tab never shows up fo...

Gig Goer

Is anyone having trouble viewing the Download tab in the Your Library section on the iOS app. Many of my peers who have Spotify have the tab when they download music onto their device. However, when ...

MattSuda

Spotify Star

1649 Views

2 replies

0 likes

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Solved!! Cannot find "Downloads" list (that contains all the playlists that I've downloaded?

Since two updates ago (including the most previous update in January 2018), I have not been able to find the downloads section that is present under or above the artists section. I'm referring to the one that contains all the playlists that you have ...

Visitor

Since two updates ago (including the most previous update in January 2018), I have not been able to find the downloads section that is present under or above the artists section. I'm referring to the...

MattSuda

Spotify Star

1128 Views

2 replies

1 likes

  • 1128 Views
  • 2 replies
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Solved!! "Downloads" section not showing up in Library

Using version 7.7.0.850, but I've always had this problem since I switched from Rdio when it shut down. Just assumed the "Dowloads" section didn't exist, so I would scroll through my entire library to find music that has downloaded icon next to it. A...

Newbie

Using version 7.7.0.850, but I've always had this problem since I switched from Rdio when it shut down. Just assumed the "Dowloads" section didn't exist, so I would scroll through my entire library t...

MattSuda

Spotify Star

9701 Views

6 replies

0 likes

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Downloads

I've had the issue of losing downloaded content before, but now on my Spotify app the "Downloads" option isnt even available in the Your Library portion of the app. Just completely disappeared. I still have the Playlists, Songs, Albums, Artists, etc....

Newbie

I've had the issue of losing downloaded content before, but now on my Spotify app the "Downloads" option isnt even available in the Your Library portion of the app. Just completely disappeared. I sti...

MattSuda

Spotify Star

798 Views

2 replies

1 likes

  • 798 Views
  • 2 replies
  • 1 likes

Solved!! “Downloads” section gone in recent update

With the recent iOs app update the “downloads” section is no longer listed in the “your library” menu. As someone who almost exclusively uses this section I am super disappointed Will this feature be returning?

Casual Listener

With the recent iOs app update the “downloads” section is no longer listed in the “your library” menu. As someone who almost exclusively uses this section I am super disappointed 😞    Wi...

MattSuda

Spotify Star

11179 Views

6 replies

9 likes

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  • 6 replies
  • 9 likes

Solved!! My offline music in one place

Some months ago, in my Spotify app I had a place in “Your music” that was named “Downloaded Music” and it’s not there anymore. I want to have all my downloaded music in one place so... How can I activate that feature again?

Newbie

Some months ago, in my Spotify app I had a place in “Your music” that was named “Downloaded Music” and it’s not there anymore. I want to have all my downloaded music in one place so... How can I acti...

MattSuda

Spotify Star

683 Views

1 replies

0 likes

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App keeps crashing when I sign in with my account on my iOS (tested on iPhone and iPad)

App keeps crashing when I try to sign in to my account. For some reason, it is only on this one pariticular account. I tried another account of mine, and it signed in smoothly. I have "Sign[ed] Out Everywhere" and the problem still exists. I have re-...

Visitor

App keeps crashing when I try to sign in to my account. For some reason, it is only on this one pariticular account. I tried another account of mine, and it signed in smoothly.   I have "Sign[...

MattSuda

Spotify Star

668 Views

1 replies

0 likes

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Songs library missing?

As of this morning, I have no options to view and shuffle only my songs. In my library, I have a playlists, artists, albums, and podcasts. But I cannot access just my songs. What is going on? Anyone else experiencing this? This is occurring on an iPh...

Newbie

As of this morning, I have no options to view and shuffle only my songs. In my library, I have a playlists, artists, albums, and podcasts. But I cannot access just my songs. What is going on? Anyone ...

MattSuda

Spotify Star

2026 Views

1 replies

1 likes

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  • 1 replies
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Issues with Spotify Connect on iOS11 - iPhone Problems

Hello! I recently had to update my iOS to the new 11.3 version. (BTW, iOS11 sucks).Now every time I use Spotify connect (with my amazon tap) I can’t control my device volume anymore or change the tracks with control center. Back when I had iOS10 runn...

Newbie

Hello!   I recently had to update my iOS to the new 11.3 version. (BTW, iOS11 sucks). Now every time I use Spotify connect (with my amazon tap) I can’t control my device volume anymore or cha...

MattSuda

Spotify Star

1825 Views

1 replies

0 likes

Connect
control center
iOS
iOS 10
IOS 11
IOS10
iOS11
iphone
iphone 8
speaker
volume
Volume Control
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ALL MY SONGS ARE GONE?!

Hi, spotify community I am a non-premium user and with the update that recently came out I am having trouble finding my saved songs on my iphone. I listen to all my songs under "saved" and not under a playlist. If any one has any tips or ideas where ...

Casual Listener

Hi, spotify community I am a non-premium user and with the update that recently came out I am having trouble finding my saved songs on my iphone. I listen to all my songs under "saved" and not under ...

MattSuda

Spotify Star

777 Views

1 replies

0 likes

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  • 1 replies
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Solved!! How to I turn shuffle play off

Whenever I try to play songs from my playlist it just says shuffle play at the top I can’t select what I actually listen to

Newbie

Whenever I try to play songs from my playlist it just says shuffle play at the top I can’t select what I actually listen to

user-removed

Not applicable

2871 Views

1 replies

0 likes

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Radio only plays one song then goes back to queue with is unviewable

Help! I’ve been a $10 a month subscriber for pushing five years (yikes, could have bought a lot of iTunes for $600!) and have a new problem. When I play a radio station, Spotify only plays one song and then goes back to the playlist I was on before a...

Newbie

Help! I’ve been a $10 a month subscriber for pushing five years (yikes, could have bought a lot of iTunes for $600!) and have a new problem. When I play a radio station, Spotify only plays one song a...

Beachamt

Newbie

1100 Views

1 replies

1 likes

  • 1100 Views
  • 1 replies
  • 1 likes

Playlist picture

I can’t seem to change the playlist picture, I don’t know if I have to go on a computer to do it. But I would like to change it

Newbie

I can’t seem to change the playlist picture, I don’t know if I have to go on a computer to do it. But I would like to change it

MattSuda

Spotify Star

3631 Views

1 replies

0 likes

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Can’t use shuffle, rewind and replay buttons even though it’s already premium

Why I can’t use the shuffle and rewind buttons? It is said that we can use it through using Premium paymentI already paid for it last night, and until the next morning those buttons can’t work properly, so does the reply button too I hope this proble...

Newbie

Why I can’t use the shuffle and rewind buttons? It is said that we can use it through using Premium payment I already paid for it last night, and until the next morning those buttons can’t work prop...

MattSuda

Spotify Star

1165 Views

1 replies

0 likes

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  • 1 replies
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Spotify keeps crashing 3 seconds after I open it on my iPhone!

Guys this is not normal. I haven't been able to open Spotify for 3 seconds before the app crashes. I'm a Premium subscriber and I'm paying for an app that I'm NOT BEING ABLE TO USE! I read many many threads (guys, this is a sign that you're supposed ...

Newbie

Guys this is not normal. I haven't been able to open Spotify for 3 seconds before the app crashes. I'm a Premium subscriber and I'm paying for an app that I'm NOT BEING ABLE TO USE! I read many many ...

MattSuda

Spotify Star

1200 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes