Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
45213 Views
15 replies
36 likes

45213 Views
15 replies
36 likes

Spotify Connect for iphone

Spotify Connect on my iPhone cannot find the wi-fi speakers anymore although the HEOS app can. We have 2 other iPhones (without HEOS) that can find them via Spotify connect. We have the same version on all iPhones. The Spotify connect support site wa...

Anyskog
Casual Listener
Spotify Connect on my iPhone cannot find the wi-fi speakers anymore although the HEOS app can. We have 2 other iPhones (without HEOS) that can find them via Spotify connect. We have the same version ...
2018-03-25 10:18:46 PM
2018-03-27 10:01:11 AM
Anyskog
Casual Listener
382 Views
2 replies
0 likes

382 Views
2 replies
0 likes

Latest release broke shuffle button in my car

Hi, so my car (2015 Dodge Charger) had a repeat and shuffle button on the in-car touchscreen that would let me toggle the switches on or off. The latest Spotify release has broke this functionality.

Singhx73
Regular
Hi, so my car (2015 Dodge Charger) had a repeat and shuffle button on the in-car touchscreen that would let me toggle the switches on or off. The latest Spotify release has broke this functionality.&...
2018-03-26 12:25:26 AM
345 Views
0 replies
0 likes

345 Views
0 replies
0 likes

7 second then it stops

I have Spotify premium. Since a while back a majority of songs will stop playing after 7-15 seconds or won’t play at all. It doesn’t matter if I have them downloaded on my iPhone or not, same issue. Occasionally it works. I’ve tried reinstalling the ...

anni2232
Casual Listener
I have Spotify premium. Since a while back a majority of songs will stop playing after 7-15 seconds or won’t play at all. It doesn’t matter if I have them downloaded on my iPhone or not, same issue. ...
2018-03-25 6:12:51 PM
2018-03-26 11:36:54 PM
Nmarinel57
Newbie
368 Views
1 replies
0 likes

368 Views
1 replies
0 likes

Bluetooth audio through ford sync

So I have been having a problem, my Spotify will not play though the Bluetooth in my Ford Focus with sync it played through the USB fine but not the Bluetooth or the aux cord I have tried master reset and it didn't work. This is the second phone I ha...

Skirmet
Casual Listener
So I have been having a problem, my Spotify will not play though the Bluetooth in my Ford Focus with sync it played through the USB fine but not the Bluetooth or the aux cord I have tried master rese...
2017-04-03 5:43:08 PM
2018-03-26 9:11:08 PM
Rubenruiz
Casual Listener
2799 Views
4 replies
1 likes

2799 Views
4 replies
1 likes

Chromecast Audi and Spotify app. Works on 2.4ghz but not 5ghz

Hi, I have trobule with my chromecast audi and spotify. When using my 2.4ghz network I have no issues casting through the spotify app or any other apps. But as soon as I set up the chromcast audi to 5ghz network, I can not find the chromecast in the ...

Henrikhdh
Newbie
Hi, I have trobule with my chromecast audi and spotify. When using my 2.4ghz network I have no issues casting through the spotify app or any other apps. But as soon as I set up the chromcast audi to ...
2017-02-21 10:37:22 PM
2018-03-26 7:36:50 PM
byteorder
Newbie
1162 Views
1 replies
1 likes

1162 Views
1 replies
1 likes

Why I don’t have the radio option?

Hi, I have just created an account and noticed that I have no radio option on the ios app. I’ve checked with a friend and he sees the same problem. When I created a test account using vpn of a european country, I could see the radio option. Is there ...

user-removed
Visitor
Hi, I have just created an account and noticed that I have no radio option on the ios app. I’ve checked with a friend and he sees the same problem. When I created a test account using vpn of...
2018-03-26 6:31:06 PM
2018-03-26 7:20:43 PM
phan_times
Community Legend
758 Views
1 replies
0 likes

758 Views
1 replies
0 likes

Import Your Music not showing on settings

Before I agreed to start a Premium trial for 60 days, there was an option called "Import Your Music" on the Settings menu. Such option allowed me to import music from my Iphone to the Spotify app, but now it has dissapeared from the menu. What is goi...

theblackdog
Newbie
Before I agreed to start a Premium trial for 60 days, there was an option called "Import Your Music" on the Settings menu. Such option allowed me to import music from my Iphone to the Spotify app, bu...
2017-03-17 9:33:44 PM
2018-03-26 6:15:24 PM
leoklaus
Casual Listener
1354 Views
12 replies
3 likes

1354 Views
12 replies
3 likes

Solved!! Spotify offline in USA does not work

I have a Spotify Premium Account in Switzerland. During my recent trip to the United States, all my stored albums did not work Offline. What is the problem?

Bob2711
Newbie
I have a Spotify Premium Account in Switzerland. During my recent trip to the United States, all my stored albums did not work Offline. What is the problem?
2018-03-23 5:57:06 PM
2018-03-26 4:41:50 PM
Hubo
Community Legend
666 Views
1 replies
0 likes

666 Views
1 replies
0 likes

Spotify-connect and battery drain on IOS

When I use spotify connect, battery is draining a lot. I think that it due to music is reading on the phone and on the connected spotify device together : I hear music on the connected spotify device and on the speaker of my phone (very slow volume)S...

Graurk
Casual Listener
When I use spotify connect, battery is draining a lot. I think that it due to music is reading on the phone and on the connected spotify device together : I hear music on the connec...
2018-03-01 3:31:03 PM
2018-03-26 4:10:31 PM
Graurk
Casual Listener
2674 Views
3 replies
1 likes
battery
iOS
spotify-connect

2674 Views
3 replies
1 likes

Microphone fnction not working on my device, but working on other devices in family plan

Recently updated to 8.4.45.564, and the speech function refuses to work on either my iphone or ipad, but works fine on my mothers phone. We have a family sharing plan and she and myself are on the plan. Same iphones, same ios version, same spotify ve...

12granb
Newbie
Recently updated to 8.4.45.564, and the speech function refuses to work on either my iphone or ipad, but works fine on my mothers phone. We have a family sharing plan and she and myself are on the pl...
2018-03-24 7:47:36 AM
2018-03-26 3:10:40 PM
Hubo
Community Legend
1505 Views
1 replies
3 likes

1505 Views
1 replies
3 likes

Solved!! Spotify plays songs always in mixed order

I can't find a way to make spotify play my lists in the order they're ment to be, they are played always in mixed order no matter what I try to do. The problem is only when played in iPhone 5s, not in computer. Is there a solution?

Riula
Newbie
I can't find a way to make spotify play my lists in the order they're ment to be, they are played always in mixed order no matter what I try to do. The problem is only when played in iPhone 5s, not i...
2014-10-24 3:45:35 PM
2018-03-26 2:35:03 PM
carleykuspa
Newbie
143462 Views
20 replies
8 likes

143462 Views
20 replies
8 likes

se interrumpe reproduccion en el coche al conectar por BT con iphone X

El problema es al conectar la reproduccion de Spotify al audio del coche, es un Porsche Cayenne, la conexion por BT enlaza bien y tambien funciona bien con las manos libres, pero con Spotify solo reproduce un momento y termina cortandose la reproducc...

magnifico1986
Newbie
El problema es al conectar la reproduccion de Spotify al audio del coche, es un Porsche Cayenne, la conexion por BT enlaza bien y tambien funciona bien con las manos libres, pero con Spotify solo rep...
2018-03-26 10:09:36 AM
544 Views
0 replies
0 likes

544 Views
0 replies
0 likes

Finding Downloads

I am really struggling with sorting this out on my iphone - I have uninstalled, reinstalled, logged out logged in et cetera. Thanks to a previous post I have finally worked out where to find my downloads, but while it was really simple playing downlo...

MichelleOZ
Newbie
I am really struggling with sorting this out on my iphone - I have uninstalled, reinstalled, logged out logged in et cetera. Thanks to a previous post I have finally worked out where to find my downl...
2018-03-26 8:25:32 AM
343 Views
0 replies
0 likes

343 Views
0 replies
0 likes

Desktop app not loading anything

On my MacBook Pro Spotify app I've had trouble loading anything. When I select a playlist of mine, an album, artists, or just a search it gets stuck at the spinning circle loading screen indefinitely. I've researched and tried to reinstall the app an...

Kamulinati
Newbie
On my MacBook Pro Spotify app I've had trouble loading anything. When I select a playlist of mine, an album, artists, or just a search it gets stuck at the spinning circle loading scre...
2017-07-21 2:44:12 AM
2018-03-26 8:01:33 AM
aflo2012
Newbie
657 Views
1 replies
0 likes

657 Views
1 replies
0 likes

Solved!! Playlist cover wont update

I have a playlist cover on one of my playlists and I changed it to something else a few weeks ago, but on the mobile app it doesn’t show me the new one, but the old one. It shwos the new one on my desktop (windows 10 spotify desktop app) but it doesn...

coherency
Casual Listener
I have a playlist cover on one of my playlists and I changed it to something else a few weeks ago, but on the mobile app it doesn’t show me the new one, but the old one. It shwos the new one on my de...
2018-03-25 8:51:17 AM
2018-03-26 2:24:01 AM
coherency
Casual Listener
34112 Views
2 replies
1 likes

34112 Views
2 replies
1 likes

Kenwood Spotify App - iOS Will Not Autolaunch The Phone's Spotify App When Locked

Hoping someone can share some insight on a solution - While I had an Andriod (2months ago), the Spotify app on the Kenwood would auto connect via bluetooth to the Spotify app on my phone, thus launching and autoplaying. Cool, right. Have a new iPhone...

Blueboxer002
Casual Listener
Hoping someone can share some insight on a solution - While I had an Andriod (2months ago), the Spotify app on the Kenwood would auto connect via bluetooth to the Spotify app on my phon...
2017-10-08 8:51:29 PM
2018-03-25 6:58:16 PM
Wick7771
Newbie
1512 Views
2 replies
0 likes
Autolaunch
autoplay
iOS
iphone
Kenwood
Kenwood Spotify App
Spotify

1512 Views
2 replies
0 likes

downloads option

my downloads option does not appear and if I have a premium account

Kalferez
Newbie
my downloads option does not appear and if I have a premium account
2018-03-25 6:58:16 PM
269 Views
0 replies
0 likes

269 Views
0 replies
0 likes

Solved!! How to DisablePlaylists Alphabetical Sort as Default

So, I absolutely loved the previous implementation of playlist sorting on mobile (basically the same way the order is on desktop you get on Mobile)... all my new playlists were at the top ....I could manually order the ones I was interested in to the...

mattkeele
Casual Listener
So, I absolutely loved the previous implementation of playlist sorting on mobile (basically the same way the order is on desktop you get on Mobile)... all my new playlists were at the top ....I could...
2018-03-25 5:18:03 PM
2018-03-25 6:24:15 PM
mattkeele
Casual Listener
589 Views
2 replies
0 likes

589 Views
2 replies
0 likes

Invasive Voice/Mic icon over playlists

There is an invasive “mic” icon over all of my playlists in the Search tab. It continually gets in the way when I am scrolling, and cuts over X buttons and the text in the list. This is unacceptable. I do not authorize Spotify to use my mic, so when ...

Mug808
Newbie
There is an invasive “mic” icon over all of my playlists in the Search tab. It continually gets in the way when I am scrolling, and cuts over X buttons and the text in the list. This is unacceptable....
2018-03-23 7:24:28 PM
2018-03-25 10:49:53 AM
Maxim
Spotify Star
1564 Views
1 replies
5 likes

1564 Views
1 replies
5 likes

Can’t purchase premium

I haven’t started my 7-days free trial yet but It said “Spotify Premium can’t be purchased in this app.”

TheRealAiden58
Newbie
I haven’t started my 7-days free trial yet but It said “Spotify Premium can’t be purchased in this app.”
2018-03-25 3:08:19 AM
2018-03-25 10:48:23 AM
Maxim
Spotify Star
663 Views
1 replies
0 likes

663 Views
1 replies
0 likes

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