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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238039 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

119285 Views

117 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2724 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305645 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130961 Views

19 replies

38 likes

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Problem

So.. basically I started my phone and wanted to start spotify but it didn't work. Also it was this kind of black like you're updating an app. After that I tried to restart my phone and since that didn't work I wanted to uninstall spotify but that did...

Newbie

So.. basically I started my phone and wanted to start spotify but it didn't work. Also it was this kind of black like you're updating an app. After that I tried to restart my phone and since that did...

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
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Superuser Contribution Vertical video

I’m trying to watch a vertical video clip, the Delicate music video by Taylor Swift to be more specific, but Spotify don’t let me do this. The video was made do be watch in vertical side but everytime I try to get full screen the video turns automati...

Newbie

I’m trying to watch a vertical video clip, the Delicate music video by Taylor Swift  to be more specific, but Spotify don’t let me do this. The video was made do be watch in vertical side but ev...

Julo75

Newbie

5832 Views

1 replies

15 likes

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  • 1 replies
  • 15 likes

Making a call with CarPlay Spotify Continues to play.

When I make a call using CarPlay on a Kenwood DMX905S with spotify playing, the music continues to play low during the call. Only I can hear it however and the person on the call cannot. This does not occur if I'm listening to spotify as the source o...

Newbie

When I make a call using CarPlay on a Kenwood DMX905S with spotify playing, the music continues to play low during the call.  Only I can hear it however and the person on the call cannot. &nbsp...

631 Views

0 replies

0 likes

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Spotify ödeme

Merhaba iyi günler. Ben 28 nisanda spotify premium’a öğrenci kimliğinden yararlanarak kayıt oldum ve öğrenci kimliğim henüz onaylanmadığı halde 7₺ kesildi. 30 nisanda öğrenci kimliğim kabul edildi ve 7₺ tekrardan kesildi yani iki kere 7₺ kesildi. Yar...

Visitor

Merhaba iyi günler. Ben 28 nisanda spotify premium’a öğrenci kimliğinden yararlanarak kayıt oldum ve öğrenci kimliğim henüz onaylanmadığı halde 7₺ kesildi. 30 nisanda öğrenci kimliğim kabul edildi ve...

DerMoriz

Roadie

628 Views

1 replies

0 likes

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Can't login [iOS only]

I can login to my spotify just fine on the website using the exact same credentials, but every time i try to load it on a different phone it just says "We're currently experiencing problems. Please try again later". It still works on my other phone j...

Newbie

I can login to my spotify just fine on the website using the exact same credentials, but every time i try to load it on a different phone it just says "We're currently experiencing problems. Please t...

DerMoriz

Roadie

570 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Split screen option on iPad Pro

This is dreadful to find that this feature does not work with OS11 (nor older OS.) I NEED this feature as a yoga teacher! Here is the beauty of having this work: Plans on one side, playlist on the other. I can follow along and see where I am with my ...

Music Fan

This is dreadful to find that this feature does not work with OS11 (nor older OS.) I NEED this feature as a yoga teacher! Here is the beauty of having this work: Plans on one side, playlist on the ot...

DerMoriz

Roadie

3666 Views

1 replies

4 likes

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  • 1 replies
  • 4 likes

Solved!! Downloads tab has disappeared

I predominantly listen to Spotify on my iPad, more often than not without internet connection. I have therefore downloaded a fair amount of music onto this device. All of my downloaded music was, up until now, very easy to find under the Downloads ta...

Newbie

I predominantly listen to Spotify on my iPad, more often than not without internet connection. I have therefore downloaded a fair amount of music onto this device. All of my downloaded music was, up ...

joeleighton

Newbie

18648 Views

31 replies

7 likes

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  • 31 replies
  • 7 likes

Random Changes to songs, pauses, play and also voice control turned on

Hey,Need help quickly! For the past few weeks spotify on my iPhone 7 has been randomly changing songs, pausing and playing, re-winding and fast forwarding with no interaction with the app. I have it on locked screen, closed all other apps but still g...

Newbie

Hey, Need help quickly! For the past few weeks spotify on my iPhone 7 has been randomly changing songs, pausing and playing, re-winding and fast forwarding with no interaction with the app. I have i...

1058 Views

0 replies

0 likes

Paused songs
Random shuffle
Skipping songs
Voice control
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songs stopped playing after one second

hey i have iphone 6s and some of my songs wont play after one second. some of them are from import music and some of them are not, and its only on mu iphone like that in the cumputer its all good.. what can i do?

Newbie

hey i have iphone 6s and some of my songs wont play after one second. some of them are from import music and some of them are not, and its only on mu iphone like that in the cumputer its all good.. w...

Luke

Community Legend

1163 Views

1 replies

0 likes

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  • 1 replies
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VMware Virtual Platform

Hola! Actualice mi Spotify y empezó a tener problemas. Me aparece algo llamado VMware Virtual Platform y no puedo escuchar mis canciones, se cambian en automático a los 30 segundos. ¿alguien podría decirme porqué? ¿Cómo eliminó esa opción de devices?

Newbie

Hola!  Actualice mi Spotify y empezó a tener problemas. Me aparece algo llamado VMware Virtual Platform y no puedo escuchar mis canciones, se cambian en automático a los 30 segundos.   ¿...

468 Views

0 replies

1 likes

  • 468 Views
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  • 1 likes

Spotify Issues on iPad Pro multitask / split screen

Good Day, Happy that Spotify is working on my iPad pro, however, I can't get it to split screen with my web browser. Is this a known issue? Thank you, Ryan

Casual Listener

Good Day,   Happy that Spotify is working on my iPad pro, however, I can't get it to split screen with my web browser. Is this a known issue?    Thank you,    Ryan 

Carol64

Music Fan

4674 Views

7 replies

14 likes

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  • 7 replies
  • 14 likes

Charts arent loading

Hi, I just want to know why charts are not viewable on my iphone 6 running ios 9.3.5 with the latest version of Spotify? It was working before, but suddenly they arent loading. I beliave everything else is working fine. If I’m going to pay for music ...

Newbie

Hi,   I just want to know why charts are not viewable on my iphone 6 running ios 9.3.5 with the latest version of Spotify? It was working before, but suddenly they arent loading. I beliave eve...

888 Views

0 replies

0 likes

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Undo "forget device"

I accidently hit the "forget device" button on the "connect my device" page. Spotify forgot my Google Home (chromecast audio), and now I cant find any way to connect to it again. I need help to undo the "forget device". I have tried to log out and in...

Newbie

I accidently hit the "forget device" button on the "connect my device" page. Spotify forgot my Google Home (chromecast audio), and now I cant find any way to connect to it again. I need help to undo ...

2393 Views

0 replies

1 likes

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Music not apperaring

I got the notification saying I am unable to add more songs for offline use, but any songs I add now will not appear in songs. Is there away to add more music to my songs without it being for offline use but keeping my existing music.

Newbie

I got the notification saying I am unable to add more songs for offline use, but any songs I add now will not appear in songs. Is there away to add more music to my songs without it being for offline...

403 Views

0 replies

0 likes

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  • 0 replies
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Solved!! Playlist position

I was wondering if anyone knows how to make my playlist higher up on the list? I created my “BŁÜ $iDE” as my first playlist and because it’s my favorite music genre, I add songs to that more than any other. Because it was the first one, it’s at the v...

Casual Listener

I was wondering if anyone knows how to make my playlist higher up on the list? I created my “BŁÜ $iDE” as my first playlist and because it’s my favorite music genre, I add songs to that more than any...

gardjosh668

Casual Listener

1410 Views

2 replies

0 likes

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  • 2 replies
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Spotify randomly stops playing music

Does anyone share the same problem? Spotify just randomly stops playing music when my phone is connected to an external speaker (Bluetooth). That's so annoying...please help me!

Newbie

Does anyone share the same problem? Spotify just randomly stops playing music when my phone is connected to an external speaker (Bluetooth). That's so annoying...please help me!

user-removed

Not applicable

931 Views

1 replies

0 likes

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  • 1 replies
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Search function not working

I'm using Spotify on my iPhone 7 and when I try to search of a song or artist I get a message that says "An Error Occured" with a Try Again button. When I press the Try Again button, nothing happens. I am a premium member. I've tried uninstalling the...

Newbie

I'm using Spotify on my iPhone 7 and when I try to search of a song or artist I get a message that says "An Error Occured" with a Try Again button. When I press the Try Again button, nothing happens....

Zogay

Newbie

2088 Views

2 replies

0 likes

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Update 8.4.49.364 Issues

The new update that happened to my phone yesterday (4/19/18) totally **bleep** up my spotify app experience on my iphone.My radio stations are gone and the radio feature isn't available anymore and i can't access it on the app. I deleted the app and ...

Casual Listener

The new update that happened to my phone yesterday (4/19/18) totally **bleep** up my spotify app experience on my iphone. My radio stations are gone and the radio feature isn't available anymore and...

Cherrie

Casual Listener

2015 Views

5 replies

2 likes

  • 2015 Views
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  • 2 likes

Solved!! An error occurred

Keep getting this message when I try to search. Still plays music but can’t search anything. Tried restarting phone and app, turned airplane mode on and off (this solved it for about 10 mins but doesn’t fix it this time) tried turning off wifi and I ...

Newbie

Keep getting this message when I try to search. Still plays music but can’t search anything. Tried restarting phone and app, turned airplane mode on and off (this solved it for about 10 mins but does...

Keanu_C

Community Legend

1437 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes