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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232927 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114559 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2357 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304071 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129749 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! Playlist position

I was wondering if anyone knows how to make my playlist higher up on the list? I created my “BŁÜ $iDE” as my first playlist and because it’s my favorite music genre, I add songs to that more than any other. Because it was the first one, it’s at the v...

Casual Listener

I was wondering if anyone knows how to make my playlist higher up on the list? I created my “BŁÜ $iDE” as my first playlist and because it’s my favorite music genre, I add songs to that more than any...

gardjosh668

Casual Listener

1394 Views

2 replies

0 likes

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Spotify randomly stops playing music

Does anyone share the same problem? Spotify just randomly stops playing music when my phone is connected to an external speaker (Bluetooth). That's so annoying...please help me!

Newbie

Does anyone share the same problem? Spotify just randomly stops playing music when my phone is connected to an external speaker (Bluetooth). That's so annoying...please help me!

user-removed

Not applicable

916 Views

1 replies

0 likes

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Search function not working

I'm using Spotify on my iPhone 7 and when I try to search of a song or artist I get a message that says "An Error Occured" with a Try Again button. When I press the Try Again button, nothing happens. I am a premium member. I've tried uninstalling the...

Newbie

I'm using Spotify on my iPhone 7 and when I try to search of a song or artist I get a message that says "An Error Occured" with a Try Again button. When I press the Try Again button, nothing happens....

Zogay

Newbie

2076 Views

2 replies

0 likes

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Update 8.4.49.364 Issues

The new update that happened to my phone yesterday (4/19/18) totally **bleep** up my spotify app experience on my iphone.My radio stations are gone and the radio feature isn't available anymore and i can't access it on the app. I deleted the app and ...

Casual Listener

The new update that happened to my phone yesterday (4/19/18) totally **bleep** up my spotify app experience on my iphone. My radio stations are gone and the radio feature isn't available anymore and...

Cherrie

Casual Listener

2005 Views

5 replies

2 likes

  • 2005 Views
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Solved!! An error occurred

Keep getting this message when I try to search. Still plays music but can’t search anything. Tried restarting phone and app, turned airplane mode on and off (this solved it for about 10 mins but doesn’t fix it this time) tried turning off wifi and I ...

Newbie

Keep getting this message when I try to search. Still plays music but can’t search anything. Tried restarting phone and app, turned airplane mode on and off (this solved it for about 10 mins but does...

Keanu_C

Community Legend

1427 Views

1 replies

0 likes

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  • 1 replies
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Iphone 6S - constantly pausing and replays while i'm walking.

When I am walking, listening on my headphones, spotify constantly pauses and replays. The app is up to date and I am running IOS 11.3.1. This issue happened on two Iphone 6S, I thought my first phone was the issue because the screen was cracked. Sinc...

Newbie

 When I am walking, listening on my headphones, spotify constantly pauses and replays.  The app is up to date and I am running IOS 11.3.1.  This issue happened on two Iphone 6S, I thou...

zayevans

Casual Listener

735 Views

1 replies

0 likes

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  • 1 replies
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How to view all downloaded songs

Hello.Where can I see all of my downloaded songs? I know i have thousands of them, but I wanted to see where all of them are. I don´t want to save each one of them to a playlist as that would take forever. Thanks

Newbie

Hello. Where can I see all of my downloaded songs? I know i have thousands of them, but I wanted to see where all of them are. I don´t want to save each one of them to a playlist as that would take ...

zayevans

Casual Listener

2019 Views

1 replies

0 likes

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Solved!! Lock screen song time

The bar that shows how much of the song has already played stays at 0:00 and never moves. Nor does the dot. In the screen cap, this song has already been playing for about a minute. I tried deleting and reinstalling but that didn’t do anything.

Casual Listener

The bar that shows how much of the song has already played stays at 0:00 and never moves. Nor does the dot. In the screen cap, this song has already been playing for about a minute. I tried deleting ...

Buradori1

Casual Listener

1434 Views

2 replies

0 likes

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Search Function Not Working

Every time I attempt to search for something, I'm met with 'Error: Please Try Again'. I have tried reinstalling the app, logging out and back in, and restarting my iPad. I also don't believe it's a space problem because I have 3.6GB left. Can someone...

Regular

Every time I attempt to search for something, I'm met with 'Error: Please Try Again'. I have tried reinstalling the app, logging out and back in, and restarting my iPad. I also don't believe it's a s...

wileywoman

Casual Listener

4999 Views

12 replies

6 likes

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  • 12 replies
  • 6 likes

Still No Podcast on iPad

I am surprised that you still cannot play podcasts from the Spotify app on an iPad. I know some people will say open it on an iPhone and play it on your iPad, but that only works if you have an iPhone. Not to mention that if I can play podcasts in Sp...

Newbie

I am surprised that you still cannot play podcasts from the Spotify app on an iPad. I know some people will say open it on an iPhone and play it on your iPad, but that only works if you have an iPhon...

iamkeebler

Newbie

1077 Views

1 replies

0 likes

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  • 1 replies
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Podcasts arn't being updated on Spotify with the same frequency as Apple

I'm a new user and want to use Spotify for all my listening but can't with this issue. Two of my regular podcasts - "The Daily" and "Up Next" aren't being updated the day that new episodes are being release. I can go to Apple podcasts and see that th...

Newbie

I'm a new user and want to use Spotify for all my listening but can't with this issue.  Two of my regular podcasts - "The Daily" and "Up Next" aren't being updated the day that new episodes are ...

381 Views

0 replies

1 likes

  • 381 Views
  • 0 replies
  • 1 likes

Hello, My Spotify will not let me search/download new songs. I am a premium member.

Hello, My Spotify will not let me search/download new songs. I am a premium member. This has been going on for about 2 weeks now. When I go to search for a new song it says “An error occurred” and “Try again”. It only seems to work when I’m using mob...

Newbie

Hello, My Spotify will not let me search/download new songs. I am a premium member. This has been going on for about 2 weeks now. When I go to search for a new song it says “An error occurred” and “T...

mradamoff

Newbie

621 Views

2 replies

0 likes

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  • 2 replies
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Songs are skipping/sound out of synch

Hi, I've been dealing with an issue on when playing back songs on my iPhone on both wired and wireless headphones. On most of my songs, saved or streamed, they'll start out sounding okay, but will decay into an out of synch/corrupted sound similar to...

Casual Listener

Hi, I've been dealing with an issue on when playing back songs on my iPhone on both wired and wireless headphones. On most of my songs, saved or streamed, they'll start out sounding okay, but will de...

2668 Views

0 replies

0 likes

audio
iOS
out-of-synch
skipping
  • 2668 Views
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How to see time course the whole time?

I want to see the whole time the time course of a music number when playing.Does anyone know?Thankyou very much,Wouter

Newbie

I want to see the whole time the time course of a music number when playing. Does anyone know? Thankyou very much, Wouter

Bethany_Dawn

Community Legend

610 Views

1 replies

0 likes

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  • 1 replies
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My local files won't appear in the playlist

After adding my local files to PC I created a playlist to move them to my phone named Local. When I open Local on my iphone, it shows it as an empty playlist. I've tried downloading it anyways, as well as checking firewall. All tracks are also mp3. A...

Newbie

After adding my local files to PC I created a playlist to move them to my phone named Local. When I open Local on my iphone, it shows it as an empty playlist.  I've tried downloading it anyways...

438 Views

0 replies

0 likes

  • 438 Views
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Search: Textbox and Backbutton disappear after filtering

Hi There, im using spotify for IOS (V. 8.4.51.696) and discovered the following bug:After albums are filtered and selected, the search and back button disappears. The only way to get a working search is to restart the app.I also completely uninstalle...

Regular

Hi There,   im using spotify for IOS (V. 8.4.51.696) and discovered the following bug: After albums are filtered and selected, the search and back button disappears.   The only way to ...

537 Views

0 replies

0 likes

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Spotify app on iphone 7 keeps glitching

Every time I plug my headphones into my iphone to listen to spotify, my music will start, stop, skip forward to a different song, then skip backwards and do this multiple times. This is something I have experienced relatively recently. Has anyone els...

Newbie

Every time I plug my headphones into my iphone to listen to spotify, my music will start, stop, skip forward to a different song, then skip backwards and do this multiple times. This is somethin...

707 Views

0 replies

0 likes

  • 707 Views
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Can't find radio icon on my spotify

I can't find my radion icon on my iphone6s while i can on my laptop. it there any solution ?

Casual Listener

I can't find my radion icon on my iphone6s while i can on my laptop. it there any solution ?  

fallzero1

Casual Listener

1002 Views

3 replies

0 likes

  • 1002 Views
  • 3 replies
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Local files not working on iPhone.

I’m not sure if I post this here or what. So I’m just gonna post it here. I use local files to get music that isn’t available on Spotify. But recently the local files songs haven’t been downloading. I’ve done the process befor so I don’t know what’s ...

Newbie

I’m not sure if I post this here or what. So I’m just gonna post it here. I use local files to get music that isn’t  available on Spotify. But recently the local files songs haven’t been downloa...

544 Views

0 replies

0 likes

  • 544 Views
  • 0 replies
  • 0 likes

Solved!! Local Files Not Syncing to my iPhone

Hey, So I've been trying to download some tracks from a few games I play off of youtube. I've been using a youtube-to-mp3 converter to download these tracks to my windows computer, and the download is fine. I've done all the settings properly so that...

Casual Listener

Hey,   So I've been trying to download some tracks from a few games I play off of youtube. I've been using a youtube-to-mp3 converter to download these tracks to my windows computer, and the d...

connormcintyre

Casual Listener

1744 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes