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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37166 Views

41 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102669 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1305 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299149 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125835 Views

19 replies

38 likes

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Solved!! Download Tab Wont Show on iOS App

Is anyone having trouble viewing the Download tab in the Your Library section on the iOS app. Many of my peers who have Spotify have the tab when they download music onto their device. However, when I download music the Download tab never shows up fo...

Gig Goer

Is anyone having trouble viewing the Download tab in the Your Library section on the iOS app. Many of my peers who have Spotify have the tab when they download music onto their device. However, when ...

MattSuda

Spotify Star

1677 Views

2 replies

0 likes

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Solved!! Cannot find "Downloads" list (that contains all the playlists that I've downloaded?

Since two updates ago (including the most previous update in January 2018), I have not been able to find the downloads section that is present under or above the artists section. I'm referring to the one that contains all the playlists that you have ...

Visitor

Since two updates ago (including the most previous update in January 2018), I have not been able to find the downloads section that is present under or above the artists section. I'm referring to the...

MattSuda

Spotify Star

1156 Views

2 replies

1 likes

  • 1156 Views
  • 2 replies
  • 1 likes

Solved!! "Downloads" section not showing up in Library

Using version 7.7.0.850, but I've always had this problem since I switched from Rdio when it shut down. Just assumed the "Dowloads" section didn't exist, so I would scroll through my entire library to find music that has downloaded icon next to it. A...

Newbie

Using version 7.7.0.850, but I've always had this problem since I switched from Rdio when it shut down. Just assumed the "Dowloads" section didn't exist, so I would scroll through my entire library t...

MattSuda

Spotify Star

9717 Views

6 replies

0 likes

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  • 6 replies
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Downloads

I've had the issue of losing downloaded content before, but now on my Spotify app the "Downloads" option isnt even available in the Your Library portion of the app. Just completely disappeared. I still have the Playlists, Songs, Albums, Artists, etc....

Newbie

I've had the issue of losing downloaded content before, but now on my Spotify app the "Downloads" option isnt even available in the Your Library portion of the app. Just completely disappeared. I sti...

MattSuda

Spotify Star

816 Views

2 replies

1 likes

  • 816 Views
  • 2 replies
  • 1 likes

Solved!! “Downloads” section gone in recent update

With the recent iOs app update the “downloads” section is no longer listed in the “your library” menu. As someone who almost exclusively uses this section I am super disappointed Will this feature be returning?

Casual Listener

With the recent iOs app update the “downloads” section is no longer listed in the “your library” menu. As someone who almost exclusively uses this section I am super disappointed 😞    Wi...

MattSuda

Spotify Star

11338 Views

6 replies

9 likes

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  • 6 replies
  • 9 likes

Solved!! My offline music in one place

Some months ago, in my Spotify app I had a place in “Your music” that was named “Downloaded Music” and it’s not there anymore. I want to have all my downloaded music in one place so... How can I activate that feature again?

Newbie

Some months ago, in my Spotify app I had a place in “Your music” that was named “Downloaded Music” and it’s not there anymore. I want to have all my downloaded music in one place so... How can I acti...

MattSuda

Spotify Star

690 Views

1 replies

0 likes

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App keeps crashing when I sign in with my account on my iOS (tested on iPhone and iPad)

App keeps crashing when I try to sign in to my account. For some reason, it is only on this one pariticular account. I tried another account of mine, and it signed in smoothly. I have "Sign[ed] Out Everywhere" and the problem still exists. I have re-...

Visitor

App keeps crashing when I try to sign in to my account. For some reason, it is only on this one pariticular account. I tried another account of mine, and it signed in smoothly.   I have "Sign[...

MattSuda

Spotify Star

675 Views

1 replies

0 likes

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Songs library missing?

As of this morning, I have no options to view and shuffle only my songs. In my library, I have a playlists, artists, albums, and podcasts. But I cannot access just my songs. What is going on? Anyone else experiencing this? This is occurring on an iPh...

Newbie

As of this morning, I have no options to view and shuffle only my songs. In my library, I have a playlists, artists, albums, and podcasts. But I cannot access just my songs. What is going on? Anyone ...

MattSuda

Spotify Star

2044 Views

1 replies

1 likes

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  • 1 replies
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Issues with Spotify Connect on iOS11 - iPhone Problems

Hello! I recently had to update my iOS to the new 11.3 version. (BTW, iOS11 sucks).Now every time I use Spotify connect (with my amazon tap) I can’t control my device volume anymore or change the tracks with control center. Back when I had iOS10 runn...

Newbie

Hello!   I recently had to update my iOS to the new 11.3 version. (BTW, iOS11 sucks). Now every time I use Spotify connect (with my amazon tap) I can’t control my device volume anymore or cha...

MattSuda

Spotify Star

1855 Views

1 replies

0 likes

Connect
control center
iOS
iOS 10
IOS 11
IOS10
iOS11
iphone
iphone 8
speaker
volume
Volume Control
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ALL MY SONGS ARE GONE?!

Hi, spotify community I am a non-premium user and with the update that recently came out I am having trouble finding my saved songs on my iphone. I listen to all my songs under "saved" and not under a playlist. If any one has any tips or ideas where ...

Casual Listener

Hi, spotify community I am a non-premium user and with the update that recently came out I am having trouble finding my saved songs on my iphone. I listen to all my songs under "saved" and not under ...

MattSuda

Spotify Star

808 Views

1 replies

0 likes

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Solved!! How to I turn shuffle play off

Whenever I try to play songs from my playlist it just says shuffle play at the top I can’t select what I actually listen to

Newbie

Whenever I try to play songs from my playlist it just says shuffle play at the top I can’t select what I actually listen to

user-removed

Not applicable

2898 Views

1 replies

0 likes

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Radio only plays one song then goes back to queue with is unviewable

Help! I’ve been a $10 a month subscriber for pushing five years (yikes, could have bought a lot of iTunes for $600!) and have a new problem. When I play a radio station, Spotify only plays one song and then goes back to the playlist I was on before a...

Newbie

Help! I’ve been a $10 a month subscriber for pushing five years (yikes, could have bought a lot of iTunes for $600!) and have a new problem. When I play a radio station, Spotify only plays one song a...

Beachamt

Newbie

1116 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Playlist picture

I can’t seem to change the playlist picture, I don’t know if I have to go on a computer to do it. But I would like to change it

Newbie

I can’t seem to change the playlist picture, I don’t know if I have to go on a computer to do it. But I would like to change it

MattSuda

Spotify Star

3655 Views

1 replies

0 likes

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  • 1 replies
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Can’t use shuffle, rewind and replay buttons even though it’s already premium

Why I can’t use the shuffle and rewind buttons? It is said that we can use it through using Premium paymentI already paid for it last night, and until the next morning those buttons can’t work properly, so does the reply button too I hope this proble...

Newbie

Why I can’t use the shuffle and rewind buttons? It is said that we can use it through using Premium payment I already paid for it last night, and until the next morning those buttons can’t work prop...

MattSuda

Spotify Star

1180 Views

1 replies

0 likes

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Spotify keeps crashing 3 seconds after I open it on my iPhone!

Guys this is not normal. I haven't been able to open Spotify for 3 seconds before the app crashes. I'm a Premium subscriber and I'm paying for an app that I'm NOT BEING ABLE TO USE! I read many many threads (guys, this is a sign that you're supposed ...

Newbie

Guys this is not normal. I haven't been able to open Spotify for 3 seconds before the app crashes. I'm a Premium subscriber and I'm paying for an app that I'm NOT BEING ABLE TO USE! I read many many ...

MattSuda

Spotify Star

1211 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Playlist descriptions?

Ive been wondering about this for a while now, and Ive seen it on a bunch of playlists, but how does one add a description to their playlist? Ive looked around the community and most of the posts are from multiple years ago. Any help on what to do?

Casual Listener

Ive been wondering about this for a while now, and Ive seen it on a bunch of playlists, but how does one add a description to their playlist? Ive looked around the community and most of the posts are...

faqinhell

Regular

86086 Views

9 replies

5 likes

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  • 9 replies
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Updates

I just got the new update version 8.4.50 and I hate it. It is changing my playlists and not shuffling all of the songs on my playlists. Anyone know how to delete the update and go back to the way it was??? Help!

Newbie

I just got the new update version 8.4.50 and I hate it. It is changing my playlists and not shuffling all of the songs on my playlists. Anyone know how to delete the update and go back to the way it ...

577 Views

0 replies

0 likes

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How to undownload tracks but not remove them from my library?

Spotify iOS app version 8.4.49.364 I can't find a way to undownload a track that doesn't also remove it from my library. In the player view if I uncheck the green checkmark, the track is undownloaded, but it is also removed from my library. This is n...

Newbie

Spotify iOS app version 8.4.49.364   I can't find a way to undownload a track that doesn't also remove it from my library.  In the player view if I uncheck the green checkmark, the track ...

wankerbar

Newbie

1058 Views

1 replies

0 likes

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  • 1 replies
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Solved!! iOS Spotify with Car Bluetooth (ISSUE)

Hello there, I don't have this issue on Android, but when I connect my iPhone to my car's Spotify app. The spotify application on my iPhone goes blank with just the logo, leaving me no choice but to only choose songs from my head unit and not from my...

Casual Listener

Hello there,    I don't have this issue on Android, but when I connect my iPhone to my car's Spotify app. The spotify application on my iPhone goes blank with just the logo, leaving me no...

MattSuda

Spotify Star

2681 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Number of downloaded songs

Hey there! I love the option to listen to music offline. I like to download some playlists. So I’m always exceeding the limit. Is there a way to see how many songs you’ve downloaded and to see how much are still in the waiting list to be downloaded? ...

Newbie

Hey there! I love the option to listen to music offline. I like to download some playlists. So I’m always exceeding the limit. Is there a way to see how many songs you’ve downloaded and to see h...

MattSuda

Spotify Star

11032 Views

1 replies

0 likes

  • 11032 Views
  • 1 replies
  • 0 likes