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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37193 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102687 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1309 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299163 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125861 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Not Logging In

When I log in using my facebook (on my iphone), it logs me into another random account that is not mine. I have changed my facebook password, and it still won't log me into my account. It is working on my computer, and I also logged in using another ...

Newbie

When I log in using my facebook (on my iphone), it logs me into another random account that is not mine. I have changed my facebook password, and it still won't log me into my account. It is working ...

MattSuda

Spotify Star

928 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Shuffle and Repeat not working

I am pretty sure it's an iOS 11 problem as well. But, I hope Spotify has a fix on this. I always play songs on shuffle and repeat. I have a playlist on Spotify that has a huge list of songs, more than 500 songs. I updated my iPhone to iOS 11. And, I ...

Casual Listener

I am pretty sure it's an iOS 11 problem as well. But, I hope Spotify has a fix on this.   I always play songs on shuffle and repeat. I have a playlist on Spotify that has a huge list of songs,...

KBruggemans

Casual Listener

59145 Views

69 replies

21 likes

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  • 69 replies
  • 21 likes

Solved!! App 'blinks' but won't open ( iPad )

My app won't start Spotify; it blinks, waits then I'm returned to the iPad home screen. All was well until yesterday.Have seen similar questions posted here and have tried changing location in settings and restarting iPad to no avail. Thanks for any ...

Casual Listener

My app won't start Spotify; it blinks, waits then I'm returned to the iPad home screen. All was well until yesterday. Have seen similar questions posted here and have tried changing location in sett...

FauxKiwi

Casual Listener

6347 Views

4 replies

0 likes

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  • 4 replies
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Add song to playlist iPhone & iPad

When I add a song to a playlist on my iPhone I see a list of my playlists and on top the list the playlist I add a song to and then my other playlists in alphabetical order. When I add a song to a playlist on my iPad I see only the playlist list in a...

Regular

When I add a song to a playlist on my iPhone I see a list of my playlists and on top the list the playlist I add a song to and then my other playlists in alphabetical order.   When I add a son...

878 Views

0 replies

0 likes

iOS
iphone
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Spotify app won't open on iOS 11.4

I happen to update my iPhone 7 to iOS 11.4 today; now as I am opening the app it displays a black screen during startup and crashing/closing itself automatically. Any solution to fix it? Update: Upon uninstall and reinstallation of latest version of ...

Newbie

I happen to update my iPhone 7 to iOS 11.4 today; now as I am opening the app it displays a black screen during startup and crashing/closing itself automatically. Any solution to fix it?   Upd...

Helpme555

Regular

2691 Views

2 replies

0 likes

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  • 2 replies
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Shuffle only plays the songs I’ve downloaded in the last few months

Up until this week I could go into my library and hit shuffle and it would shuffle the whole library (2000+ songs) and now it’s only shuffling the most recently downloaded. What can be done about this?

Casual Listener

Up until this week I could go into my library and hit shuffle and it would shuffle the whole library (2000+ songs) and now it’s only shuffling the most recently downloaded. What can be done about thi...

Stellasmyshi

Casual Listener

5525 Views

8 replies

8 likes

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  • 8 replies
  • 8 likes

Playlists wont shuffle anymore!!!

I have the free version of Spotify on my phone. When I updated the app, and clicked Shuffle my playlist: guess what? Played the first 6 songs I added to the playlist! There is 605 songs and it chooses those 6 every time. One time since the update, on...

Newbie

I have the free version of Spotify on my phone. When I updated the app, and clicked Shuffle my playlist: guess what? Played the first 6 songs I added to the playlist! There is 605 songs and it choose...

544 Views

0 replies

0 likes

  • 544 Views
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Playlists and music gone?

Spoiler (Highlight to read)My playlists have gone. And so has my music??My playlists have gone. And so has my music??

Newbie

My playlists have gone. And so has my music??

Nico

Community Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Can’t log in to spotify

I’m trying to log in on the app on my iPhone but when I press on it nothing happens. Any help will be greatful.

Newbie

I’m trying to log in on the app on my iPhone but when I press on it nothing happens. Any help will be greatful. 

Nico

Community Legend

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Lost playlists on my I-phone

Anyone help?? ive lost most (but not all) of my playlists on my i-phone but they are still available on my i-pad. I've tried deleteing the app on my i-phone and reinstalling but no luck. Anyone got any suggestions, its driving me mad!!!

Regular

Anyone help?? ive lost most (but not all) of my playlists on my i-phone but they are still available on my i-pad. I've tried deleteing the app on my i-phone and reinstalling but no luck. Anyone got a...

Nico

Community Legend

1845 Views

10 replies

0 likes

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  • 10 replies
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[iPhone 6S] Can't classify "Songs" tab by name of artist

Well, the title says everything, i can only classify by Title of the Song, or Recently added, I wanted to organize the songs by Artists, like i do in PC, but there is no option to do that.

Newbie

Well, the title says everything, i can only classify by Title of the Song, or Recently added, I wanted to organize the songs by Artists, like i do in PC, but there is no option to do that.

375 Views

0 replies

0 likes

  • 375 Views
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Offline playlist suddenly not saving all songs

So first off, I posted this topic less than 15 minutes ago, but suddenly it was deleted and I couldn't see any replies to it, even though I had it working just a bit before... shady. Anyway I'll copy-paste what I had previously written: So about 3 ho...

Regular

So first off, I posted this topic less than 15 minutes ago, but suddenly it was deleted and I couldn't see any replies to it, even though I had it working just a bit before... shady. Anyway I'll copy...

Nico

Community Legend

1096 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Shared song link pushes me to App Store when app already downloaded

I’ve been having trouble opening shared songs for ages now. Every time I click the link of a shared tune, the only option that pops up is to open the App Store. I’ve done that a number of times and then gone back onto the safari link page to click ag...

Newbie

I’ve been having trouble opening shared songs for ages now. Every time I click the link of a shared tune, the only option that pops up is to open the App Store. I’ve done that a number of times and t...

385 Views

0 replies

0 likes

  • 385 Views
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Updates setting options

The instructions after downloading Spotify say to keep your Updates settings on, but where is it located?

Roadie

The instructions after downloading Spotify say to keep your Updates settings on, but where is it located? 

dashrip87

Roadie

968 Views

2 replies

0 likes

Account
  • 968 Views
  • 2 replies
  • 0 likes

Suggested songs/Release Radar on one playlists but not others

Why am I getting Release Radar on one Playlist but not on my other ones? This is very frustrating. Playlists never used to be affected by outside suggested songs and now they are? Makes for a unejoyable experience on Spotify.

Roadie

Why am I getting Release Radar on one Playlist but not on my other ones? This is very frustrating.  Playlists never used to be affected by outside suggested songs and now they are? Makes for ...

dashrip87

Roadie

668 Views

2 replies

0 likes

  • 668 Views
  • 2 replies
  • 0 likes

Playlist stops randomly at the end of a song

Hi, I have had an issue for a while and now its really begining to get annoying. Description: I will be listening to a playlist and it will stop playing at the end of a track. The screen shows track that has just played with the progress 'dot' at the...

Regular

Hi,   I have had an issue for a while and now its really begining to get annoying.   Description: I will be listening to a playlist and it will stop playing at the end of a track....

Khoii

Newbie

13114 Views

20 replies

3 likes

  • 13114 Views
  • 20 replies
  • 3 likes

Offline playlist suddenly not saving all songs

So about 3 hours ago I was organizing a Playlist on my desktop consisting of local files and spotify tracks. This is a playlist that I have had for years, had previously downloaded to my phone with no problem, and could play all the songs offline - b...

Regular

So about 3 hours ago I was organizing a Playlist on my desktop consisting of local files and spotify tracks. This is a playlist that I have had for years, had previously downloaded to my phone with n...

kstau24

Regular

2242 Views

4 replies

0 likes

  • 2242 Views
  • 4 replies
  • 0 likes

songs are taking way too long to download

its taking over 5 minutes to download 2 songs- im trying to download over 100...

Newbie

its taking over 5 minutes to download 2 songs- im trying to download over 100... 

GilbertGobbels

Regular

637 Views

1 replies

0 likes

  • 637 Views
  • 1 replies
  • 0 likes