Announcements
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.

Help Wizard

Step 1

NEXT STEP

Charts arent loading

Charts arent loading

Avatar of tormentjr
Newbie
2018-05-04 01:50 AM

Hi,

 

I just want to know why charts are not viewable on my iphone 6 running ios 9.3.5 with the latest version of Spotify? It was working before, but suddenly they arent loading. I beliave everything else is working fine. If I’m going to pay for music streaming and I’m not able to use properly on one of my phones I will have to cancel the premium subscription. Lets be clear I’m not updating my old iphone 6 software to the latest ios 11 update, so please dont suggest that because it WAS working perfectly fine before. In addition to that, I had reinstalled the app but without any luck.

 

please help

Reply
1 person had this problem.
Reply
0 Replies

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random