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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408048 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279346 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178823 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
So I use my Facebook to log into Spotify but it seems that the app will not allow me to log in? When I was listening to music it just cut off and said to sign in. I've made sure that my app is updated but it gives me an error saying username and or p...
So I use my Facebook to log into Spotify but it seems that the app will not allow me to log in? When I was listening to music it just cut off and said to sign in. I've made sure that my app is update...
Newbie
7929 Views
25 replies
3 likes
This is not a discussion about the 9,999 songs limit. I don't even think I've hit anywhere near that. What I would like however, is to stop receiving a modal box telling me I've reached the maximum most of the time when I open the app.
This is not a discussion about the 9,999 songs limit. I don't even think I've hit anywhere near that. What I would like however, is to stop receiving a modal box telling me I've reached the ...
Newbie
564 Views
1 replies
2 likes
Hi, I’ve recently registered for Spotify premium and can’t seems to connect my sonos devices to Spotify. I’ve logged in in my sonos account - I can see the sonos devices in Spotify app but when I try to click on them - nothing.I’m on the latest versi...
Hi, I’ve recently registered for Spotify premium and can’t seems to connect my sonos devices to Spotify. I’ve logged in in my sonos account - I can see the sonos devices in Spotify app but w...
351 Views
0 replies
0 likes
Since the most recent update, I no longer have a browse button in Apple CarPlay. That is 90% of the reason I use it in the first place to select a radio station or style of music. Will this be fixed? Has it been removed for a reason? If it’s gone for...
Since the most recent update, I no longer have a browse button in Apple CarPlay. That is 90% of the reason I use it in the first place to select a radio station or style of music. Will this ...
Not applicable
1461 Views
2 replies
0 likes
I can't seem to shuffle my playlist. It will play the song from the beginning of the playlist. It also won't let me search for songs within my playlist, or rearrange the songs in any manner. How do I fix this issue?
I can't seem to shuffle my playlist. It will play the song from the beginning of the playlist. It also won't let me search for songs within my playlist, or rearrange the songs in any manner. How do I...
371 Views
0 replies
1 likes
Hi new to community.... I recently downloaded the This Is Avicii playlist (May he RIP) I need the counter to stay on. I used to be able to double tap the timeline and it would stay on, but won’t now. Here is a question from last year that says it’s s...
Hi 🙂 new to community.... I recently downloaded the This Is Avicii playlist (May he RIP) I need the counter to stay on. I used to be able to double tap the timeline and it would stay on, but won’t n...
299 Views
0 replies
0 likes
The new update won't let me search within my playlist, or rearrange my playlist. It used to be able to in the old version, but now I can't?
The new update won't let me search within my playlist, or rearrange my playlist. It used to be able to in the old version, but now I can't?
313 Views
0 replies
0 likes
When trying to play a song Stir Fry by Migos for example, after the song finishes I am not able to access my queue or go back on my screen to select more songs. This can be a pain while I’m trying to DJ at a party, is their a fix or any way to disabl...
When trying to play a song Stir Fry by Migos for example, after the song finishes I am not able to access my queue or go back on my screen to select more songs. This can be a pain while I’m trying to...
Newbie
552 Views
1 replies
1 likes
I am using Spotify on the iOS platform, and I haven't seen any Daily Mixes. I have seen, however, the Welcome Mix and the Discover Weekly playlists. When I search "Daily Mix", the Daily Mix genre comes up, and it says that they are still being worked...
I am using Spotify on the iOS platform, and I haven't seen any Daily Mixes. I have seen, however, the Welcome Mix and the Discover Weekly playlists. When I search "Daily Mix", the Daily Mix genre com...
331 Views
0 replies
0 likes
Queue is missing from the now playing screen and sometimes it switches to a badly cropped album artwork. Now I have to tap the artwork before I can use any of the controlls. New interface is annoying to use and I can’t see the full artwork anymore. B...
Queue is missing from the now playing screen and sometimes it switches to a badly cropped album artwork. Now I have to tap the artwork before I can use any of the controlls. New interface is annoying...
312 Views
0 replies
0 likes
One is the song playingthe other isn’t is this a glitch or done on purpose
One is the song playing the other isn’t is this a glitch or done on purpose
Community Legend
4137 Views
1 replies
0 likes
Whenever I decided to listen to music on Spotify, the song never changes on my home Screen. The song changes on the app and it plays perfectly but when I click out, the different song doesn’t show up on the home screen. It’s looks like it’s stuck or ...
Whenever I decided to listen to music on Spotify, the song never changes on my home Screen. The song changes on the app and it plays perfectly but when I click out, the different song doesn’t show up...
Community Legend
387 Views
1 replies
0 likes
Is what I'm listening to published to the friend feed while offline?
Is what I'm listening to published to the friend feed while offline?
Newbie
1460 Views
1 replies
1 likes
I recently upgraded my phone to the iPhone X and everything was fine for about a week. Then one day when I go to get on Spotify it tells me to log in. I log in with my email and it says there isn’t an active account with this email address. I have be...
I recently upgraded my phone to the iPhone X and everything was fine for about a week. Then one day when I go to get on Spotify it tells me to log in. I log in with my email and it says there isn’t a...
Not applicable
613 Views
1 replies
0 likes
Just loaded app onto my iPhone 7. The app won’t allow to be click login or create new account. Have tried to delete and reload a few times and nothing.
Just loaded app onto my iPhone 7. The app won’t allow to be click login or create new account. Have tried to delete and reload a few times and nothing.
Not applicable
373 Views
1 replies
0 likes
After about 10-20 seconds, the app skips to the next song.
After about 10-20 seconds, the app skips to the next song.
Not applicable
366 Views
1 replies
0 likes
So I had an account a few years ago and I quit using it. About six months ago I made a new account with my second email address and have premium ever since. I just forgot my password and tried logging out and resetting it but when I logged in it open...
So I had an account a few years ago and I quit using it. About six months ago I made a new account with my second email address and have premium ever since. I just forgot my password and tried loggin...
Spotify
470 Views
1 replies
0 likes
Since the iOS 11.01 Update the Spotify app doesnt work with the Bmw f23 anymore. whats going on there?
Since the iOS 11.01 Update the Spotify app doesnt work with the Bmw f23 anymore. whats going on there?
Newbie
15482 Views
12 replies
4 likes
I've just d/l'd the app to a new iPhone i got. After entering my login info, it just hangs, just showing those three circles as if it's trying to log in. I can log into my new laptop fine, so I know the account info is fine.
I've just d/l'd the app to a new iPhone i got. After entering my login info, it just hangs, just showing those three circles as if it's trying to log in. I can log into my new laptop fine...
Community Legend
1949 Views
9 replies
0 likes
Hey! I have playlists with a total of 800 tracks which I always sync to new devices. Recently, my iPhone tells me that I "have offline playlists on more than free devices etc" and just deletes every song I synced to my phone. Now this is happening on...
Hey! I have playlists with a total of 800 tracks which I always sync to new devices. Recently, my iPhone tells me that I "have offline playlists on more than free devices etc" and just ...
Regular
5409 Views
25 replies
0 likes
