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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232957 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114574 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2360 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304073 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129752 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! My offline music in one place

Some months ago, in my Spotify app I had a place in “Your music” that was named “Downloaded Music” and it’s not there anymore. I want to have all my downloaded music in one place so... How can I activate that feature again?

Newbie

Some months ago, in my Spotify app I had a place in “Your music” that was named “Downloaded Music” and it’s not there anymore. I want to have all my downloaded music in one place so... How can I acti...

MattSuda

Spotify Star

705 Views

1 replies

0 likes

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App keeps crashing when I sign in with my account on my iOS (tested on iPhone and iPad)

App keeps crashing when I try to sign in to my account. For some reason, it is only on this one pariticular account. I tried another account of mine, and it signed in smoothly. I have "Sign[ed] Out Everywhere" and the problem still exists. I have re-...

Visitor

App keeps crashing when I try to sign in to my account. For some reason, it is only on this one pariticular account. I tried another account of mine, and it signed in smoothly.   I have "Sign[...

MattSuda

Spotify Star

685 Views

1 replies

0 likes

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  • 1 replies
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Songs library missing?

As of this morning, I have no options to view and shuffle only my songs. In my library, I have a playlists, artists, albums, and podcasts. But I cannot access just my songs. What is going on? Anyone else experiencing this? This is occurring on an iPh...

Newbie

As of this morning, I have no options to view and shuffle only my songs. In my library, I have a playlists, artists, albums, and podcasts. But I cannot access just my songs. What is going on? Anyone ...

MattSuda

Spotify Star

2065 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Issues with Spotify Connect on iOS11 - iPhone Problems

Hello! I recently had to update my iOS to the new 11.3 version. (BTW, iOS11 sucks).Now every time I use Spotify connect (with my amazon tap) I can’t control my device volume anymore or change the tracks with control center. Back when I had iOS10 runn...

Newbie

Hello!   I recently had to update my iOS to the new 11.3 version. (BTW, iOS11 sucks). Now every time I use Spotify connect (with my amazon tap) I can’t control my device volume anymore or cha...

MattSuda

Spotify Star

1885 Views

1 replies

0 likes

Connect
control center
iOS
iOS 10
IOS 11
IOS10
iOS11
iphone
iphone 8
speaker
volume
Volume Control
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ALL MY SONGS ARE GONE?!

Hi, spotify community I am a non-premium user and with the update that recently came out I am having trouble finding my saved songs on my iphone. I listen to all my songs under "saved" and not under a playlist. If any one has any tips or ideas where ...

Casual Listener

Hi, spotify community I am a non-premium user and with the update that recently came out I am having trouble finding my saved songs on my iphone. I listen to all my songs under "saved" and not under ...

MattSuda

Spotify Star

828 Views

1 replies

0 likes

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  • 1 replies
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Solved!! How to I turn shuffle play off

Whenever I try to play songs from my playlist it just says shuffle play at the top I can’t select what I actually listen to

Newbie

Whenever I try to play songs from my playlist it just says shuffle play at the top I can’t select what I actually listen to

user-removed

Not applicable

2921 Views

1 replies

0 likes

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  • 1 replies
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Radio only plays one song then goes back to queue with is unviewable

Help! I’ve been a $10 a month subscriber for pushing five years (yikes, could have bought a lot of iTunes for $600!) and have a new problem. When I play a radio station, Spotify only plays one song and then goes back to the playlist I was on before a...

Newbie

Help! I’ve been a $10 a month subscriber for pushing five years (yikes, could have bought a lot of iTunes for $600!) and have a new problem. When I play a radio station, Spotify only plays one song a...

Beachamt

Newbie

1128 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Playlist picture

I can’t seem to change the playlist picture, I don’t know if I have to go on a computer to do it. But I would like to change it

Newbie

I can’t seem to change the playlist picture, I don’t know if I have to go on a computer to do it. But I would like to change it

MattSuda

Spotify Star

3712 Views

1 replies

0 likes

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  • 1 replies
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Can’t use shuffle, rewind and replay buttons even though it’s already premium

Why I can’t use the shuffle and rewind buttons? It is said that we can use it through using Premium paymentI already paid for it last night, and until the next morning those buttons can’t work properly, so does the reply button too I hope this proble...

Newbie

Why I can’t use the shuffle and rewind buttons? It is said that we can use it through using Premium payment I already paid for it last night, and until the next morning those buttons can’t work prop...

MattSuda

Spotify Star

1202 Views

1 replies

0 likes

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Spotify keeps crashing 3 seconds after I open it on my iPhone!

Guys this is not normal. I haven't been able to open Spotify for 3 seconds before the app crashes. I'm a Premium subscriber and I'm paying for an app that I'm NOT BEING ABLE TO USE! I read many many threads (guys, this is a sign that you're supposed ...

Newbie

Guys this is not normal. I haven't been able to open Spotify for 3 seconds before the app crashes. I'm a Premium subscriber and I'm paying for an app that I'm NOT BEING ABLE TO USE! I read many many ...

MattSuda

Spotify Star

1233 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Playlist descriptions?

Ive been wondering about this for a while now, and Ive seen it on a bunch of playlists, but how does one add a description to their playlist? Ive looked around the community and most of the posts are from multiple years ago. Any help on what to do?

Casual Listener

Ive been wondering about this for a while now, and Ive seen it on a bunch of playlists, but how does one add a description to their playlist? Ive looked around the community and most of the posts are...

qwertyqutiep

Regular

86901 Views

9 replies

5 likes

  • 86901 Views
  • 9 replies
  • 5 likes

Updates

I just got the new update version 8.4.50 and I hate it. It is changing my playlists and not shuffling all of the songs on my playlists. Anyone know how to delete the update and go back to the way it was??? Help!

Newbie

I just got the new update version 8.4.50 and I hate it. It is changing my playlists and not shuffling all of the songs on my playlists. Anyone know how to delete the update and go back to the way it ...

592 Views

0 replies

0 likes

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How to undownload tracks but not remove them from my library?

Spotify iOS app version 8.4.49.364 I can't find a way to undownload a track that doesn't also remove it from my library. In the player view if I uncheck the green checkmark, the track is undownloaded, but it is also removed from my library. This is n...

Newbie

Spotify iOS app version 8.4.49.364   I can't find a way to undownload a track that doesn't also remove it from my library.  In the player view if I uncheck the green checkmark, the track ...

wankerbar

Newbie

1069 Views

1 replies

0 likes

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  • 1 replies
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Solved!! iOS Spotify with Car Bluetooth (ISSUE)

Hello there, I don't have this issue on Android, but when I connect my iPhone to my car's Spotify app. The spotify application on my iPhone goes blank with just the logo, leaving me no choice but to only choose songs from my head unit and not from my...

Casual Listener

Hello there,    I don't have this issue on Android, but when I connect my iPhone to my car's Spotify app. The spotify application on my iPhone goes blank with just the logo, leaving me no...

MattSuda

Spotify Star

2702 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Number of downloaded songs

Hey there! I love the option to listen to music offline. I like to download some playlists. So I’m always exceeding the limit. Is there a way to see how many songs you’ve downloaded and to see how much are still in the waiting list to be downloaded? ...

Newbie

Hey there! I love the option to listen to music offline. I like to download some playlists. So I’m always exceeding the limit. Is there a way to see how many songs you’ve downloaded and to see h...

MattSuda

Spotify Star

11056 Views

1 replies

0 likes

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  • 1 replies
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Not Logging In

When I log in using my facebook (on my iphone), it logs me into another random account that is not mine. I have changed my facebook password, and it still won't log me into my account. It is working on my computer, and I also logged in using another ...

Newbie

When I log in using my facebook (on my iphone), it logs me into another random account that is not mine. I have changed my facebook password, and it still won't log me into my account. It is working ...

MattSuda

Spotify Star

957 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Shuffle and Repeat not working

I am pretty sure it's an iOS 11 problem as well. But, I hope Spotify has a fix on this. I always play songs on shuffle and repeat. I have a playlist on Spotify that has a huge list of songs, more than 500 songs. I updated my iPhone to iOS 11. And, I ...

Casual Listener

I am pretty sure it's an iOS 11 problem as well. But, I hope Spotify has a fix on this.   I always play songs on shuffle and repeat. I have a playlist on Spotify that has a huge list of songs,...

KBruggemans

Casual Listener

59610 Views

69 replies

21 likes

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  • 69 replies
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Solved!! App 'blinks' but won't open ( iPad )

My app won't start Spotify; it blinks, waits then I'm returned to the iPad home screen. All was well until yesterday.Have seen similar questions posted here and have tried changing location in settings and restarting iPad to no avail. Thanks for any ...

Casual Listener

My app won't start Spotify; it blinks, waits then I'm returned to the iPad home screen. All was well until yesterday. Have seen similar questions posted here and have tried changing location in sett...

FauxKiwi

Casual Listener

6368 Views

4 replies

0 likes

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  • 4 replies
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Add song to playlist iPhone & iPad

When I add a song to a playlist on my iPhone I see a list of my playlists and on top the list the playlist I add a song to and then my other playlists in alphabetical order. When I add a song to a playlist on my iPad I see only the playlist list in a...

Regular

When I add a song to a playlist on my iPhone I see a list of my playlists and on top the list the playlist I add a song to and then my other playlists in alphabetical order.   When I add a son...

887 Views

0 replies

0 likes

iOS
iphone
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Spotify app won't open on iOS 11.4

I happen to update my iPhone 7 to iOS 11.4 today; now as I am opening the app it displays a black screen during startup and crashing/closing itself automatically. Any solution to fix it? Update: Upon uninstall and reinstallation of latest version of ...

Newbie

I happen to update my iPhone 7 to iOS 11.4 today; now as I am opening the app it displays a black screen during startup and crashing/closing itself automatically. Any solution to fix it?   Upd...

Helpme555

Regular

2721 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes