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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30746 Views

40 replies

9 likes

  • 30746 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95474 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293893 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123808 Views

19 replies

38 likes

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Podcast navigation in car

A recent update appears to have introduced some different behaviour with podcasts that is quite frustrating. Previously a press on the forward/back buttons on the steering wheel would go to the next/previous track and holding the button would skip fo...

Newbie

A recent update appears to have introduced some different behaviour with podcasts that is quite frustrating.   Previously a press on the forward/back buttons on the steering wheel would go to ...

570 Views

0 replies

0 likes

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Superuser Contribution Unwanted shuffling - shuffle not selected

On my iPhone SE, If I have a playlist sorted by artist, it will shuffle the music - slightly. It will for example skip 1 or two songs, then play a few. For example, if I click song 1, it will play songs 1-10 in this order: 1,5,6,7,10,8,9. I look at t...

Music Fan

On my iPhone SE, If I have a playlist sorted by artist, it will shuffle the music - slightly.  It will for example skip 1 or two songs, then play a few. For example, if I click song 1, it will p...

coreygun

Music Fan

5102 Views

21 replies

0 likes

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  • 21 replies
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The new "Spotify Music" app update won't let me access spotify on my phone

Hi, I have noticed a few people have had this problem but I have yet to find a solution. I have tried deleting the app numerous times and it just sits there, greyed out. If I click on it, it just comes up "Waiting" but nothing ever happens. I logged ...

Casual Listener

Hi, I have noticed a few people have had this problem but I have yet to find a solution. I have tried deleting the app numerous times and it just sits there, greyed out. If I click on it, it just com...

monkoora

Casual Listener

869 Views

1 replies

0 likes

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  • 1 replies
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Local files on won't show up as grey on my iphone

Hello, I've been wrapping my brain on how to fix this issue. Recently, I've had some songs that I've been wanting to download onto my phone that I can also listen along to other streamed songs. As I have premium, I tried to take advantage of this but...

Newbie

Hello, I've been wrapping my brain on how to fix this issue. Recently, I've had some songs that I've been wanting to download onto my phone that I can also listen along to other streamed songs. As I ...

412 Views

0 replies

0 likes

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Can’t change volume using Spotify Connect with iOS 11

I use Spotify Connect to play music on my Yamaha Rx-V479 AV receiver. I can no longer control the volume of this external device while using the iOS app on my iPhone 7 that has been updated to iOS 11.

Casual Listener

I use Spotify Connect to play music on my Yamaha Rx-V479 AV receiver. I can no longer control the volume of this external device while using the iOS app on my iPhone 7 that has been updated to iOS 11.

Big_Bob

Casual Listener

3945 Views

7 replies

4 likes

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  • 7 replies
  • 4 likes

Superuser Contribution Scrolling bar is not visible

Hi, Scrolling bar on IOS is black on a black background so it is totally invisible.

Newbie

Hi,   Scrolling bar on IOS is black on a black background so it is totally invisible.    

Aimee_T

Roadie

535 Views

1 replies

0 likes

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  • 1 replies
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iPhone 4 - Unable to log-in using Facebook. It logs into Facebook instead...

iPhone 4, latest versions of FB, Spotify and iOS.Not a credentials issue. Currently listening to Spotify on Web App on PC. Action: Launch Spotify app, click Log In Using FacebookResults:- Either, already authorised, then shows my news feed. Clicking ...

Casual Listener

iPhone 4, latest versions of FB, Spotify and iOS. Not a credentials issue. Currently listening to Spotify on Web App on PC.   Action: Launch Spotify app, click Log In Using Facebook Results:...

MexiKiwiMike

Casual Listener

444 Views

1 replies

0 likes

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Infiniti Q50 "This iPod does not contain music files"

Hey all, I hope you are able to end my months of frustration. Before you ask, I have searched this issue to death and have tried the various "fixes" found on other sites, to no avail. Here is what is going on: I can play Spotify on my iPhone X throug...

Newbie

Hey all, I hope you are able to end my months of frustration. Before you ask, I have searched this issue to death and have tried the various "fixes" found on other sites, to no avail.   Here i...

2643 Views

0 replies

1 likes

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Spotify with iPhone X and Wlan Trouble

Hello, For a few weaks or month i have these problem:When i start Spotify on my iPhoneX with Wlan Connection there is only the load screen or it shows the screen that Spotify is "offline". I cant search to new songs. I can only play offline music.Som...

Newbie

Hello,   For a few weaks or month i have these problem: When i start Spotify on my iPhoneX with Wlan Connection there is only the load screen or it shows the screen that Spotify is "offline"....

392 Views

0 replies

0 likes

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New update

This new update isn’t very good I want my old Spotify back. Is there a way I can reverse the update and go back to the old? Thank you

Newbie

This new update isn’t very good I want my old Spotify back. Is there a way I can reverse the update and go back to the old? Thank you

Maxim

Spotify Star

724 Views

1 replies

2 likes

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  • 1 replies
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Payment problem/ Ödeme sorunu

eski facebook ile üyeliğimden oturumu kapatıp farklı mail ile yeni oturum açtm ısrarla banka ödemesini kabul etmiyor ne yapmam gerekiyor ?

Newbie

eski facebook ile üyeliğimden oturumu kapatıp farklı mail ile yeni oturum açtm ısrarla banka ödemesini kabul etmiyor ne yapmam gerekiyor ?

297 Views

0 replies

0 likes

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Finding A Youtubers Spotify on the Brand New Update 2018

Ever since the new update that took place a few weeks ago, I have not been able to find a friends account or a youtubers account. Does anyone know how to??

Casual Listener

Ever since the new update that took place a few weeks ago, I have not been able to find a friends account or a youtubers account. Does anyone know how to??

Maxim

Spotify Star

507 Views

1 replies

0 likes

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  • 1 replies
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Different Daily Mixes on other devices

I recently updated to version 8.4.49. I use Spotify on my laptop and my iPhone. I noticed after I updated on my iPhone that my daily mixes have changed. I don't really know what I can do to fix this so please help me

Newbie

I recently updated to version 8.4.49. I use Spotify on my laptop and my iPhone. I noticed after I updated on my iPhone that my daily mixes have changed. I don't really know what I can do to fix ...

520 Views

0 replies

1 likes

  • 520 Views
  • 0 replies
  • 1 likes

Download somente com app aberto

Meu spotify de uns meses pra ca, so vem baixando musica com ele aberto. Como devo proceder pra ele voltar a baixar musica mesmo estando em segundo plano?

Casual Listener

Meu spotify de uns meses pra ca, so vem baixando musica com ele aberto. Como devo proceder pra ele voltar a baixar musica mesmo estando em segundo plano?

Bittencourt

Spotify Star

21239 Views

8 replies

4 likes

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  • 8 replies
  • 4 likes

all songs by artist in my playlist

When I search for a specific artist in my playlist obviously all the songs by that artist show up. So i play the first song by them in the list, after that songs finished it will play the next song in my playlist, NOT the next song by that artist in ...

Newbie

When I search for a specific artist in my playlist obviously all the songs by that artist show up. So i play the first song by them in the list, after that songs finished it will play the next song i...

0rangeJuice

Community Legend

511 Views

1 replies

0 likes

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  • 1 replies
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Spotify Para estudiantes

Spotify no me ha comprobado que soy estudiante ni me ha llegado el correo de confirmación, sin embargo ya el dinero aparece retirado en la cuenta bancaria o está en espera?

Newbie

Spotify no me ha comprobado que soy estudiante ni me ha llegado el correo de confirmación, sin embargo ya el dinero aparece retirado en la cuenta bancaria o está en espera?

389 Views

0 replies

0 likes

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‘Waiting for download’

I have Spotify premium, deleted all my songs, deleted all the connected devices, have still place for 4.1GB on my phone, but nevertheless when I want to download any song, the circle with the arrow stays grey and under the download text it says ‘wait...

Visitor

I have Spotify premium, deleted all my songs, deleted all the connected devices, have still place for 4.1GB on my phone, but nevertheless when I want to download any song, the circle with the arrow s...

329 Views

0 replies

0 likes

  • 329 Views
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Bluetooth connection issues

When i connect my iPhone 8 Plus which is fully updated to my vehicle via Bluetooth the Spotify app will close and only show the Spotify symbol with a black screen around it and i can no longer select a song i can only skip songs. I do have premium bu...

Newbie

When i connect my iPhone 8 Plus which is fully updated to my vehicle via Bluetooth the Spotify app will close and only show the Spotify symbol with a black screen around it and i can no longer select...

CollinsLHP

Newbie

532 Views

1 replies

0 likes

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  • 1 replies
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Filter search is inaccurate and incorrect in my saved songs

When I filter to search for a song, the search says that the song is spelled incorrectly when it isn’t. iPhone 8 running the latest software available. Thanks, and also if you could add “Out of my mind” by Jamie Berry, it would be great

Newbie

When I filter to search for a song, the search says that the song is spelled incorrectly when it isn’t. iPhone 8 running the latest software available. Thanks, and also if you could add “Out of my mi...

416 Views

0 replies

0 likes

  • 416 Views
  • 0 replies
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Solved!! song radio is missing iPad

Hi,Anyone knows why I can’t start a song radio on my iPad? It works great on my android phone.Thanks

Visitor

Hi, Anyone knows why I can’t start a song radio on my iPad? It works great on my android phone. Thanks

user-removed

Not applicable

975 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes