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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232969 Views

27 replies

5 likes

  • 232969 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114585 Views

116 replies

13 likes

Other
  • 114585 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2360 Views

0 replies

0 likes

iOS
  • 2360 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304076 Views

61 replies

16 likes

  • 304076 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129752 Views

19 replies

38 likes

  • 129752 Views
  • 19 replies
  • 38 likes

Shuffle only plays the songs I’ve downloaded in the last few months

Up until this week I could go into my library and hit shuffle and it would shuffle the whole library (2000+ songs) and now it’s only shuffling the most recently downloaded. What can be done about this?

Casual Listener

Up until this week I could go into my library and hit shuffle and it would shuffle the whole library (2000+ songs) and now it’s only shuffling the most recently downloaded. What can be done about thi...

Stellasmyshi

Casual Listener

5636 Views

8 replies

8 likes

  • 5636 Views
  • 8 replies
  • 8 likes

Playlists wont shuffle anymore!!!

I have the free version of Spotify on my phone. When I updated the app, and clicked Shuffle my playlist: guess what? Played the first 6 songs I added to the playlist! There is 605 songs and it chooses those 6 every time. One time since the update, on...

Newbie

I have the free version of Spotify on my phone. When I updated the app, and clicked Shuffle my playlist: guess what? Played the first 6 songs I added to the playlist! There is 605 songs and it choose...

554 Views

0 replies

0 likes

  • 554 Views
  • 0 replies
  • 0 likes

Playlists and music gone?

Spoiler (Highlight to read)My playlists have gone. And so has my music??My playlists have gone. And so has my music??

Newbie

My playlists have gone. And so has my music??

Nico

Community Legend

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Can’t log in to spotify

I’m trying to log in on the app on my iPhone but when I press on it nothing happens. Any help will be greatful.

Newbie

I’m trying to log in on the app on my iPhone but when I press on it nothing happens. Any help will be greatful. 

Nico

Community Legend

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

Lost playlists on my I-phone

Anyone help?? ive lost most (but not all) of my playlists on my i-phone but they are still available on my i-pad. I've tried deleteing the app on my i-phone and reinstalling but no luck. Anyone got any suggestions, its driving me mad!!!

Regular

Anyone help?? ive lost most (but not all) of my playlists on my i-phone but they are still available on my i-pad. I've tried deleteing the app on my i-phone and reinstalling but no luck. Anyone got a...

Nico

Community Legend

1962 Views

10 replies

0 likes

  • 1962 Views
  • 10 replies
  • 0 likes

[iPhone 6S] Can't classify "Songs" tab by name of artist

Well, the title says everything, i can only classify by Title of the Song, or Recently added, I wanted to organize the songs by Artists, like i do in PC, but there is no option to do that.

Newbie

Well, the title says everything, i can only classify by Title of the Song, or Recently added, I wanted to organize the songs by Artists, like i do in PC, but there is no option to do that.

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes

Offline playlist suddenly not saving all songs

So first off, I posted this topic less than 15 minutes ago, but suddenly it was deleted and I couldn't see any replies to it, even though I had it working just a bit before... shady. Anyway I'll copy-paste what I had previously written: So about 3 ho...

Regular

So first off, I posted this topic less than 15 minutes ago, but suddenly it was deleted and I couldn't see any replies to it, even though I had it working just a bit before... shady. Anyway I'll copy...

Nico

Community Legend

1145 Views

5 replies

0 likes

  • 1145 Views
  • 5 replies
  • 0 likes

Shared song link pushes me to App Store when app already downloaded

I’ve been having trouble opening shared songs for ages now. Every time I click the link of a shared tune, the only option that pops up is to open the App Store. I’ve done that a number of times and then gone back onto the safari link page to click ag...

Newbie

I’ve been having trouble opening shared songs for ages now. Every time I click the link of a shared tune, the only option that pops up is to open the App Store. I’ve done that a number of times and t...

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

Updates setting options

The instructions after downloading Spotify say to keep your Updates settings on, but where is it located?

Roadie

The instructions after downloading Spotify say to keep your Updates settings on, but where is it located? 

dashrip87

Roadie

1034 Views

2 replies

0 likes

Account
  • 1034 Views
  • 2 replies
  • 0 likes

Suggested songs/Release Radar on one playlists but not others

Why am I getting Release Radar on one Playlist but not on my other ones? This is very frustrating. Playlists never used to be affected by outside suggested songs and now they are? Makes for a unejoyable experience on Spotify.

Roadie

Why am I getting Release Radar on one Playlist but not on my other ones? This is very frustrating.  Playlists never used to be affected by outside suggested songs and now they are? Makes for ...

dashrip87

Roadie

682 Views

2 replies

0 likes

  • 682 Views
  • 2 replies
  • 0 likes

Playlist stops randomly at the end of a song

Hi, I have had an issue for a while and now its really begining to get annoying. Description: I will be listening to a playlist and it will stop playing at the end of a track. The screen shows track that has just played with the progress 'dot' at the...

Regular

Hi,   I have had an issue for a while and now its really begining to get annoying.   Description: I will be listening to a playlist and it will stop playing at the end of a track....

Khoii

Newbie

13610 Views

20 replies

3 likes

  • 13610 Views
  • 20 replies
  • 3 likes

Offline playlist suddenly not saving all songs

So about 3 hours ago I was organizing a Playlist on my desktop consisting of local files and spotify tracks. This is a playlist that I have had for years, had previously downloaded to my phone with no problem, and could play all the songs offline - b...

Regular

So about 3 hours ago I was organizing a Playlist on my desktop consisting of local files and spotify tracks. This is a playlist that I have had for years, had previously downloaded to my phone with n...

kstau24

Regular

2280 Views

4 replies

0 likes

  • 2280 Views
  • 4 replies
  • 0 likes

songs are taking way too long to download

its taking over 5 minutes to download 2 songs- im trying to download over 100...

Newbie

its taking over 5 minutes to download 2 songs- im trying to download over 100... 

GilbertGobbels

Regular

663 Views

1 replies

0 likes

  • 663 Views
  • 1 replies
  • 0 likes

SM-G900F

Hi. When i plug inn my apple earphones or connect to my Sony blutooth headset, my iphone connect to something called SM-G900F and it starts to play someone elses music. How can i disconnect this?I have reinnstalled the app, i hav loggid into my accou...

Newbie

Hi. When i plug inn my apple earphones or connect to my Sony blutooth headset, my iphone connect to something called SM-G900F and it starts to play someone elses music. How can i disconnect this? I ...

GilbertGobbels

Regular

680 Views

1 replies

0 likes

  • 680 Views
  • 1 replies
  • 0 likes

app (iOS) does not start

Hi all, Spotify App on iPhone 7 (latest iOS) does not start anymore...It displays the splash screen (black page with green logo) and it does not proceed.Tried to reinstall but same result...Cannot tell this is the reason why the app does not start: I...

Casual Listener

Hi all,   Spotify App on iPhone 7 (latest iOS) does not start anymore... It displays the splash screen (black page with green logo) and it does not proceed. Tried to reinstall but same ...

claudio_destro

Casual Listener

1002 Views

2 replies

0 likes

IOS iphone 7
  • 1002 Views
  • 2 replies
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Cannot Play Selected Track in iOS on Spotify ?

Hi Guys,If someone can please give me information on this, I have recently started using Spotify and coming from Apple Music, this is a big shock that I got. Why cant I play a selected song in Spotify for e.g. Someone sent me the other day a Spotify ...

Gig Goer

Hi Guys, If someone can please give me information on this, I have recently started using Spotify and coming from Apple Music, this is a big shock that I got. Why cant I play a selected song in Spot...

augustya

Gig Goer

1591 Views

5 replies

0 likes

  • 1591 Views
  • 5 replies
  • 0 likes

Change Password - Hacked Facebook Account

Hi, My Facebook account recently got hacked and I was not able to retrieve it... so it was deleted.I still have my spotify logged into my phone, and the username has changed to a # sequence, but I am looking to change the password so I can use this o...

Newbie

Hi,   My Facebook account recently got hacked and I was not able to retrieve it... so it was deleted. I still have my spotify logged into my phone, and the username has changed to a # sequenc...

user-removed

Not applicable

890 Views

1 replies

0 likes

change it back
  • 890 Views
  • 1 replies
  • 0 likes

Only parts of Spotify playlists available / playable on new iPhone 8 Plus

I have Spotify Premium on which I have a number of playlists that I originally imported from my iTunes / iTunes Match. These imported tracks were mostly from my own CDs that I uploaded to iTunes, with only a very few tracks purchased from the iTunes ...

Newbie

I have Spotify Premium on which I have a number of playlists that I originally imported from my iTunes / iTunes Match.  These imported tracks were mostly from my own CDs that I uploaded to iTune...

user-removed

Not applicable

839 Views

1 replies

0 likes

  • 839 Views
  • 1 replies
  • 0 likes