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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37170 Views

41 replies

10 likes

  • 37170 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102678 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1308 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299153 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125844 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution Scrolling bar is not visible

Hi, Scrolling bar on IOS is black on a black background so it is totally invisible.

Newbie

Hi,   Scrolling bar on IOS is black on a black background so it is totally invisible.    

Aimee_T

Roadie

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
  • 0 likes

iPhone 4 - Unable to log-in using Facebook. It logs into Facebook instead...

iPhone 4, latest versions of FB, Spotify and iOS.Not a credentials issue. Currently listening to Spotify on Web App on PC. Action: Launch Spotify app, click Log In Using FacebookResults:- Either, already authorised, then shows my news feed. Clicking ...

Casual Listener

iPhone 4, latest versions of FB, Spotify and iOS. Not a credentials issue. Currently listening to Spotify on Web App on PC.   Action: Launch Spotify app, click Log In Using Facebook Results:...

MexiKiwiMike

Casual Listener

452 Views

1 replies

0 likes

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  • 1 replies
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Infiniti Q50 "This iPod does not contain music files"

Hey all, I hope you are able to end my months of frustration. Before you ask, I have searched this issue to death and have tried the various "fixes" found on other sites, to no avail. Here is what is going on: I can play Spotify on my iPhone X throug...

Newbie

Hey all, I hope you are able to end my months of frustration. Before you ask, I have searched this issue to death and have tried the various "fixes" found on other sites, to no avail.   Here i...

2668 Views

0 replies

1 likes

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  • 1 likes

Spotify with iPhone X and Wlan Trouble

Hello, For a few weaks or month i have these problem:When i start Spotify on my iPhoneX with Wlan Connection there is only the load screen or it shows the screen that Spotify is "offline". I cant search to new songs. I can only play offline music.Som...

Newbie

Hello,   For a few weaks or month i have these problem: When i start Spotify on my iPhoneX with Wlan Connection there is only the load screen or it shows the screen that Spotify is "offline"....

407 Views

0 replies

0 likes

  • 407 Views
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New update

This new update isn’t very good I want my old Spotify back. Is there a way I can reverse the update and go back to the old? Thank you

Newbie

This new update isn’t very good I want my old Spotify back. Is there a way I can reverse the update and go back to the old? Thank you

Maxim

Spotify Star

739 Views

1 replies

2 likes

  • 739 Views
  • 1 replies
  • 2 likes

Payment problem/ Ödeme sorunu

eski facebook ile üyeliğimden oturumu kapatıp farklı mail ile yeni oturum açtm ısrarla banka ödemesini kabul etmiyor ne yapmam gerekiyor ?

Newbie

eski facebook ile üyeliğimden oturumu kapatıp farklı mail ile yeni oturum açtm ısrarla banka ödemesini kabul etmiyor ne yapmam gerekiyor ?

301 Views

0 replies

0 likes

  • 301 Views
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Finding A Youtubers Spotify on the Brand New Update 2018

Ever since the new update that took place a few weeks ago, I have not been able to find a friends account or a youtubers account. Does anyone know how to??

Casual Listener

Ever since the new update that took place a few weeks ago, I have not been able to find a friends account or a youtubers account. Does anyone know how to??

Maxim

Spotify Star

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Different Daily Mixes on other devices

I recently updated to version 8.4.49. I use Spotify on my laptop and my iPhone. I noticed after I updated on my iPhone that my daily mixes have changed. I don't really know what I can do to fix this so please help me

Newbie

I recently updated to version 8.4.49. I use Spotify on my laptop and my iPhone. I noticed after I updated on my iPhone that my daily mixes have changed. I don't really know what I can do to fix ...

531 Views

0 replies

1 likes

  • 531 Views
  • 0 replies
  • 1 likes

Download somente com app aberto

Meu spotify de uns meses pra ca, so vem baixando musica com ele aberto. Como devo proceder pra ele voltar a baixar musica mesmo estando em segundo plano?

Casual Listener

Meu spotify de uns meses pra ca, so vem baixando musica com ele aberto. Como devo proceder pra ele voltar a baixar musica mesmo estando em segundo plano?

Bittencourt

Spotify Star

21310 Views

8 replies

4 likes

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  • 8 replies
  • 4 likes

all songs by artist in my playlist

When I search for a specific artist in my playlist obviously all the songs by that artist show up. So i play the first song by them in the list, after that songs finished it will play the next song in my playlist, NOT the next song by that artist in ...

Newbie

When I search for a specific artist in my playlist obviously all the songs by that artist show up. So i play the first song by them in the list, after that songs finished it will play the next song i...

0rangeJuice

Community Legend

524 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify Para estudiantes

Spotify no me ha comprobado que soy estudiante ni me ha llegado el correo de confirmación, sin embargo ya el dinero aparece retirado en la cuenta bancaria o está en espera?

Newbie

Spotify no me ha comprobado que soy estudiante ni me ha llegado el correo de confirmación, sin embargo ya el dinero aparece retirado en la cuenta bancaria o está en espera?

404 Views

0 replies

0 likes

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‘Waiting for download’

I have Spotify premium, deleted all my songs, deleted all the connected devices, have still place for 4.1GB on my phone, but nevertheless when I want to download any song, the circle with the arrow stays grey and under the download text it says ‘wait...

Visitor

I have Spotify premium, deleted all my songs, deleted all the connected devices, have still place for 4.1GB on my phone, but nevertheless when I want to download any song, the circle with the arrow s...

343 Views

0 replies

0 likes

  • 343 Views
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Bluetooth connection issues

When i connect my iPhone 8 Plus which is fully updated to my vehicle via Bluetooth the Spotify app will close and only show the Spotify symbol with a black screen around it and i can no longer select a song i can only skip songs. I do have premium bu...

Newbie

When i connect my iPhone 8 Plus which is fully updated to my vehicle via Bluetooth the Spotify app will close and only show the Spotify symbol with a black screen around it and i can no longer select...

CollinsLHP

Newbie

563 Views

1 replies

0 likes

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  • 1 replies
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Filter search is inaccurate and incorrect in my saved songs

When I filter to search for a song, the search says that the song is spelled incorrectly when it isn’t. iPhone 8 running the latest software available. Thanks, and also if you could add “Out of my mind” by Jamie Berry, it would be great

Newbie

When I filter to search for a song, the search says that the song is spelled incorrectly when it isn’t. iPhone 8 running the latest software available. Thanks, and also if you could add “Out of my mi...

433 Views

0 replies

0 likes

  • 433 Views
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  • 0 likes

Solved!! song radio is missing iPad

Hi,Anyone knows why I can’t start a song radio on my iPad? It works great on my android phone.Thanks

Visitor

Hi, Anyone knows why I can’t start a song radio on my iPad? It works great on my android phone. Thanks

user-removed

Not applicable

988 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

The song ‘Me or us’ of Young Thug

The song me or us of young thug skips to 1:50 everytine i listen to it multiple times. Please fix it

Casual Listener

The song me or us of young thug skips to 1:50 everytine i listen to it multiple times. Please fix it

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
  • 0 likes

My daily mix does not appear

Hi, i need some help please.When I upgraded my account premium, my daily mix disappeared and not show in my playlist. I use iphone X, anybody help?

Newbie

Hi, i need some help please. When I upgraded my account premium, my daily mix disappeared and not show in my playlist. I use iphone X, anybody help?

600 Views

0 replies

0 likes

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Solved!! iPhone vs. iPad

Okay, why do people with an iPad get to listen to whatever they want whenever they want, but those of us with an iPhone can only play their playlists on shuffle? That's completely unfair.

Casual Listener

Okay, why do people with an iPad get to listen to whatever they want whenever they want, but those of us with an iPhone can only play their playlists on shuffle? That's completely unfair.

squints21

Newbie

63231 Views

13 replies

5 likes

iPhone vs iPad controversy
  • 63231 Views
  • 13 replies
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Ipad air available devices no airplay devices - why?

Hi, recently took the latest update to spotify ipad app (ipad air). Now no devices appear in the available devices section. I get the devices popup with 3 links to information 1) listen on computer, 2)lilsten on TV, 3) connect to a wifi speaker. Wher...

Newbie

Hi, recently took the latest update to spotify ipad app (ipad air).  Now no devices appear in the available devices section.  I get the devices popup with 3 links to information 1) listen o...

691 Views

0 replies

0 likes

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Playlist shuffle

My playlist won’t shuffle since the most recent update. I click shuffle but it plays the playlist in order. There is also no shuffle option inside the playlist when the songs are playing.

Newbie

My playlist won’t shuffle since the most recent update. I click shuffle but it plays the playlist in order. There is also no shuffle option inside the playlist when the songs are playing. 

Srg_NiCkLeS

Casual Listener

543 Views

1 replies

3 likes

  • 543 Views
  • 1 replies
  • 3 likes