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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

271955 Views

58 replies

14 likes

  • 271955 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

172609 Views

507 replies

108 likes

  • 172609 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

115052 Views

19 replies

38 likes

  • 115052 Views
  • 19 replies
  • 38 likes

Library search not working properly

I've noticed that library search does not always find the song and it's much more than just one song. For example in screenshot1 I want to find a song 'Adventure', so I start typing 'Ad' and the song I'm looking for shows up in results. However if I ...

Newbie

I've noticed that library search does not always find the song and it's much more than just one song. For example in screenshot1 I want to find a song 'Adventure', so I start typing 'Ad' and the song...

434 Views

0 replies

0 likes

  • 434 Views
  • 0 replies
  • 0 likes

Apple EarPods simply skipping, pausing or speeding up music

So, in the last 15 months I’ve had two iPhone 7s, (one faulty and replaced, one stolen) and have just upgraded to an iPhone X. With each phone I have experienced the same issue. When using Spotify, my music either jumps, pauses, and most recently ran...

Visitor

So, in the last 15 months I’ve had two iPhone 7s, (one faulty and replaced, one stolen) and have just upgraded to an iPhone  X. With each phone I have experienced the same issue. When using Spot...

1563 Views

0 replies

1 likes

  • 1563 Views
  • 0 replies
  • 1 likes

Superuser Contribution An error occured: TRY AGAIN

I keep getting the message "An error occured: TRY AGAIN." I tried updating the app and my iOS. I deleted the app and insalled it agian. I also tried reatarting my iPad. Nothing works. Spotify plays just fine on my Samsung Phone, just not my iPad. Ple...

Newbie

I keep getting the message "An error occured: TRY AGAIN." I tried updating the app and my iOS. I deleted the app and insalled it agian. I also tried reatarting my iPad. Nothing works. Spotify plays j...

Ferus1

Newbie

1506 Views

2 replies

0 likes

  • 1506 Views
  • 2 replies
  • 0 likes

Follow tab is gone!

I can’t find the follow tab! It used to be right under the artist’s name but now there’s nothing there! Help!!

Casual Listener

I can’t find the follow tab!  It used to be right under the artist’s name but now there’s nothing there!  Help!!  

Keanu_C

Community Legend

583 Views

1 replies

0 likes

  • 583 Views
  • 1 replies
  • 0 likes

Local files not transferring to new iphone

I've just upgraded iphones from a 6s to 8 and my local files on my mac are not transferring to my new phone.I've tried uninstalling spotify on phone and mac, reloading the local files to spotify and flicking the download buttons on and off. Why are t...

Newbie

I've just upgraded iphones from a 6s to 8 and my local files on my mac are not transferring to my new phone. I've tried uninstalling spotify on phone and mac, reloading the local files to spotify an...

282 Views

0 replies

0 likes

  • 282 Views
  • 0 replies
  • 0 likes

premium

O meu Spotify era premium e de repente ele deixou de ser e desde entao meu pai me manda o convite pra ser premium pelo email e aparece uma notificação dizendo que eu n posso. Alguem pode me ajudar pf? Abraços

Newbie

O meu Spotify era premium e de repente ele deixou de ser e desde entao meu pai me manda o convite pra ser premium pelo email e aparece uma notificação dizendo que eu n posso. Alguem pode me ajudar pf...

Bittencourt

Spotify Star

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Solved!! I want the music that I want

When I use Spotify on my computer I have no problem playing songs ... but with the phone (iPhone) it does not let me play the music that I want ... it just lets me put the songs in random and I do not know what to do .. Does anyone know how to solve ...

Casual Listener

When I use Spotify on my computer I have no problem playing songs ... but with the phone (iPhone) it does not let me play the music that I want ... it just lets me put the songs in random and I do no...

martu99

Casual Listener

697 Views

4 replies

0 likes

  • 697 Views
  • 4 replies
  • 0 likes

Spotify starts playing automatically on Alexa...at all hours.

I stream music to my Alexa through spotify. After I tell Alexa to stop, a few minutes/hours later, the music just starts up again on its own. Not all the time, but often. And sometimes in the middle of the night. I have tried reinstalling the apps, r...

Newbie

I stream music to my Alexa through spotify. After I tell Alexa to stop, a few minutes/hours later, the music just starts up again on its own. Not all the time, but often. And sometimes in the middle ...

Rrazon

Newbie

1259 Views

2 replies

7 likes

  • 1259 Views
  • 2 replies
  • 7 likes

My Songs Library is gone

I lunch the Spotify today and I noticed that a new layout was applied to my app, but this new layout removed my Songs Library and replaced it with a “Favorites” playlist which doesn’t have all of the songs from my library. How do I get my Songs Libra...

Newbie

I lunch the Spotify today and I noticed that a new layout was applied to my app, but this new layout removed my Songs Library and replaced it with a “Favorites” playlist which doesn’t have all of the...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

Shuffling now going to artists that are not even related to artist I'm listening to

Why is the shuffling on a free subscription on mobile now going to an artist that is NOT even related to the artist I am listening to? Example: Listening to Led Zeppelin album, shuffles to Taylor Swift or some other contemporary pop music. This is al...

Roadie

Why is the shuffling on a free subscription on mobile now going to an artist that is NOT even related to the artist I am listening to? Example: Listening to Led Zeppelin album, shuffles to Taylor Swi...

ab333

Regular

648 Views

3 replies

1 likes

  • 648 Views
  • 3 replies
  • 1 likes

spotify plays/pauses song when moving

when i move and have my phone locked, spotify plays or pauses or switches songs when i move ( walk or just stand and hold the device). i tried to reinstall but it hasnt helped. i have iphone 7, ios 11.3 thank you for your help.

Casual Listener

when i move and have my phone locked, spotify plays or pauses or switches songs when i move ( walk or just stand and hold the device).  i tried to reinstall but it hasnt helped.   i have ...

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes

Bring the Radio Station back to iOS

Please, bring back the radio station feature and start radion dunction to the songs/artist. This was a great feature that make me chose Spotify. Now is gone, only on Windows app is still available for me... At least, if you test "new features", DO NO...

Regular

Please, bring back the radio station feature and start radion dunction to the songs/artist. This was a great feature that make me chose Spotify. Now is gone, only on Windows app is still available fo...

nandi1956

Regular

1386 Views

9 replies

2 likes

  • 1386 Views
  • 9 replies
  • 2 likes

Poor sound quality via bluetooth headphones

Hi, I've got an iphone 8 and i've been using spotify via some beats bluetooth headphones. I never really noticed an issue with the sound quality until today. I got 6 months free Apple Music and when i listen to the same song on Apple music & Spotify ...

Regular

 Hi,   I've got an iphone 8 and i've been using spotify via some beats bluetooth headphones. I never really noticed an issue with the sound quality until today. I got 6 months free Apple ...

Ikirouta

Newbie

4389 Views

3 replies

0 likes

  • 4389 Views
  • 3 replies
  • 0 likes

Songs going on repeat mode when changing tracks

When I'm playing a song and manually advance to another track, that track automatically goes into repeat track mode (and does repeat when finished playing). So I turn off the repeat mode, and when the next track plays automatically or I advance to th...

Regular

When I'm playing a song and manually advance to another track, that track automatically goes into repeat track mode (and does repeat when finished playing).  So I turn off the repeat mode, and w...

dalemoore

Casual Listener

3169 Views

16 replies

7 likes

  • 3169 Views
  • 16 replies
  • 7 likes

Superuser Contribution Accidentally downvoted a song on radio station. How to undo?

On mobile, I started a radio based off a song, and when I started to play the radio, I accidentally downvoted the song I wanted the whole radio based off of (first thing I do is usually give it a thumbs-up) and now it won't play that song at all. I'v...

Casual Listener

On mobile, I started a radio based off a song, and when I started to play the radio, I accidentally downvoted the song I wanted the whole radio based off of (first thing I do is usually give it a thu...

Julian

Moderator

1136 Views

1 replies

0 likes

  • 1136 Views
  • 1 replies
  • 0 likes

Saved songs delete

I’ve come across an issue to where nearly all of the songs on my Spotify account disappear. I’ll log in and my library only contains about 15 songs. I usually have somewhere in the ballpark of 800-1000+ songs saved and it’s frustrating having to redo...

Newbie

I’ve come across an issue to where nearly all of the songs on my Spotify account disappear.  I’ll log in and my library only contains about 15 songs.  I usually have somewhere in the ballpa...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Discount for High school students

Hi!I bought premium student account today but it still free account.ı uploaded mine university transktript but it still free account.ı wanna use premium spotify,when can ı use premium account? Please Help me.thanks everyone.!

Newbie

Hi! I bought premium student account today but it still free account. ı uploaded mine university transktript but it still free account. ı wanna use premium spotify,when can ı use premium account?&...

Keanu_C

Community Legend

623 Views

1 replies

0 likes

  • 623 Views
  • 1 replies
  • 0 likes

Solved!! No prompt to skip duplicates

When adding songs to a playlist, the prompt to skip duplicates is not displayed. The playlist selection just doesn't go away and the songs are not added. I either have to make sure none of the songs I'm adding are already in the playlist or go do it ...

Regular

When adding songs to a playlist, the prompt to skip duplicates is not displayed. The playlist selection just doesn't go away and the songs are not added. I either have to make sure none of the songs ...

FearfulSymmetry

Regular

1876 Views

1 replies

0 likes

  • 1876 Views
  • 1 replies
  • 0 likes

Automatic downloads

Hey so is there any setting or tweak to be changed to stop the app fromautomatically downloading to offline a song I save to my library? Chewing up my phone storage and I don’t want them offline unless i specifically select one.

Newbie

Hey so is there any setting or tweak to be changed to stop the app from automatically downloading to offline a song I save to my library? Chewing up my phone storage and I don’t want them offline un...

twangothan

Newbie

2879 Views

2 replies

1 likes

  • 2879 Views
  • 2 replies
  • 1 likes