Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

190 Views

0 replies

0 likes

iOS
  • 190 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

279015 Views

58 replies

14 likes

  • 279015 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

-Karma-

Roadie

178628 Views

510 replies

110 likes

  • 178628 Views
  • 510 replies
  • 110 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

118803 Views

19 replies

38 likes

  • 118803 Views
  • 19 replies
  • 38 likes

Solved!! Offline playlists disappearing.

Hey! I have playlists with a total of 800 tracks which I always sync to new devices. Recently, my iPhone tells me that I "have offline playlists on more than free devices etc" and just deletes every song I synced to my phone. Now this is happening on...

Casual Listener

Hey!   I have playlists with a total of 800 tracks which I always sync to new devices. Recently, my iPhone tells me that I "have offline playlists on more than free devices etc" and just ...

ianmoone

Regular

5405 Views

25 replies

0 likes

  • 5405 Views
  • 25 replies
  • 0 likes

Search function does not work

As of yesterday I do have premium. Today the search function (loop) does not work. With first letter entering I do get error message "error occured try again"

Casual Listener

As of yesterday I do have premium. Today the search function (loop) does not work. With first letter entering I do get error message "error occured try again"  

Nico

Community Legend

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Local Files

So I just got a iphone from android and downloading songs from my computer to android had 0 problems and now with apple the songs aren't even showing up like I have a playlist of entierly local file songs from a unreleased album and when I go to that...

Casual Listener

So I just got a iphone from android and downloading songs from my computer to android had 0 problems and now with apple the songs aren't even showing up like I have a playlist of entierly local file ...

Nico

Community Legend

743 Views

1 replies

0 likes

  • 743 Views
  • 1 replies
  • 0 likes

Downloaded Songs After Free Trial

Hi Spotify, I just wanted to know if I can keep my downloaded songs on my Ipad after my free trial. What do I have to do to keep listening to them offline, if anything can? Thanks

Newbie

Hi Spotify,                   I just wanted to know if I can keep my downloaded songs on my Ipad after my free trial. What do I have to do to keep l...

fininflation

Newbie

4115 Views

2 replies

0 likes

  • 4115 Views
  • 2 replies
  • 0 likes

App interface

Hi! Yesterday my spotify app startes to look like shown in the picture. I tries update the app, reinstall the app and even update my iphone.any suggestion on how i can get to the normal app interface again?thanks!

Casual Listener

Hi! Yesterday my spotify app startes to look like shown in the picture. I tries update the app, reinstall the app and even update my iphone. any suggestion on how i can get to the normal app interfa...

Pancholina

Casual Listener

1050 Views

4 replies

0 likes

  • 1050 Views
  • 4 replies
  • 0 likes

shuffle doesn't work.

shuffle doesn't work when I play music using the app on my phone it only plays 20 or 30 songs and then repeats itself even if I have more around 400 songs. Whats wrong with the app? has anyone else noticed it? tried to look answers online but a lot o...

Newbie

shuffle doesn't work when I play music using the app on my phone it only plays 20 or 30 songs and then repeats itself even if I have more around 400 songs. Whats wrong with the app? has anyone else n...

481 Views

0 replies

1 likes

  • 481 Views
  • 0 replies
  • 1 likes

Cannot login with facebook on my iphone

Hi, i spent 2 hours reading existing posts on that topic and try some of the suggestions unsuccessfully. Ä i got no error message after choosing facebook to login, but the app always redirects me on the login page (loop). I made sure to log out every...

Casual Listener

Hi,    i spent 2 hours reading existing posts on that topic and try some of the suggestions unsuccessfully. Ä   i got no error message after choosing facebook to login, but the app...

Tboillat

Casual Listener

785 Views

2 replies

0 likes

  • 785 Views
  • 2 replies
  • 0 likes

Shuffle

I feel like the shuffle order is the same each time on my iPhone for a playlist. Anyone else experience this?

Regular

I feel like the shuffle order is the same each time on my iPhone for a playlist. Anyone else experience this?

Bellaxx13

Casual Listener

795 Views

3 replies

0 likes

  • 795 Views
  • 3 replies
  • 0 likes

Superuser Contribution CANCIONES DE PLAYLIST NO APARECEN

ME HICE UNA PLAYST EN SPOTIFY DE ESCRITORIO QUE TIENE +50 CANCIONES (WINDOWS) Y CUANDO ABRO LA PLAYLIST EN EL CELULAR (iOS) SOLO APARECEN 4

Newbie

ME HICE UNA PLAYST EN SPOTIFY DE ESCRITORIO QUE TIENE +50 CANCIONES (WINDOWS) Y CUANDO ABRO LA PLAYLIST EN EL CELULAR (iOS) SOLO APARECEN 4

Bellaxx13

Casual Listener

18035 Views

3 replies

0 likes

  • 18035 Views
  • 3 replies
  • 0 likes

Random skips

When I go to play a song on my phone, it would sometimes skip that song. Since I’m not using premium, that’s pretty annoying for me since I can’t go back to that song. Is there any fix for this? Thx.

Newbie

When I go to play a song on my phone, it would sometimes skip that song. Since I’m not using premium, that’s pretty annoying for me since I can’t go back to that song. Is there any fix for this? Thx.

Robert_W

Community Legend

632 Views

1 replies

1 likes

  • 632 Views
  • 1 replies
  • 1 likes

x

,

Casual Listener

,

Maxim

Spotify Star

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Solved!! Music cuts out

So my music will randomly cut out but only on my playlists. And I have my WiFi on. It will just randomly cut out. What should I do ?

Newbie

So my music will randomly cut out but only on my playlists. And I have my WiFi on. It will just randomly cut out. What should I do ? 

Nico

Community Legend

1025 Views

1 replies

0 likes

  • 1025 Views
  • 1 replies
  • 0 likes

Folder Downloads

Hi, Is there any way to download all playlists/albums in a folder, ideally automatically downloading any new playlists/albums added to that folder? Cheers in advance

Newbie

Hi,    Is there any way to download all playlists/albums in a folder, ideally automatically downloading any new playlists/albums added to that folder?   Cheers in advance &nbs...

Nico

Community Legend

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Solved!! Daily mixes gone from library

I subscribed to premium, and suddenly my daily mixes are gone.I don't even have the "Your daily mixes" option in my library, and they are also gone from home screen. How do I get them back?

Regular

I subscribed to premium, and suddenly my daily mixes are gone. I don't even have the "Your daily mixes" option in my library, and they are also gone from home screen.   How do I get them back?

user-removed

Not applicable

1679 Views

4 replies

1 likes

  • 1679 Views
  • 4 replies
  • 1 likes

Kenwood car bluetooth problem (data)

Hello, I have an iPhone 6 with the latest iOS and the latest version of Spotify app. I can't see song titles and artists on my Kenwood 2Din car screen when I play via bluetooth. (Kenwood DDX4016BT) Almost a year ago everything was working perfectly. ...

Casual Listener

Hello, I have an iPhone 6 with the latest iOS and the latest version of Spotify app.   I can't see song titles and artists on my Kenwood 2Din car screen when I play via bluetooth. (Kenwoo...

rxtarcher

Casual Listener

1237 Views

2 replies

0 likes

  • 1237 Views
  • 2 replies
  • 0 likes

Transfer downloads

I have Spotify premium and I use it on both my iPad and my iPhone. However, on my iPhone I have tons of music downloaded via Spotify, but none on my iPad. Is there an easy way to transfer these downloaded songs? Or must I go through and search and do...

Newbie

I have Spotify premium and I use it on both my iPad and my iPhone. However, on my iPhone I have tons of music downloaded via Spotify, but none on my iPad. Is there an easy way to transfer these downl...

Powder12

Newbie

671 Views

2 replies

1 likes

  • 671 Views
  • 2 replies
  • 1 likes

Solved!! Shuffle function missing

For some reason my shuffle function is gone missing. Instead there is a heart at the same place. Help me!

Casual Listener

For some reason my shuffle function is gone missing. Instead there is a heart at the same place. Help me!

Nico

Community Legend

1812 Views

3 replies

0 likes

  • 1812 Views
  • 3 replies
  • 0 likes

Solved!! Local files not downloading on phone

Hello. I´ve tried so many solutions but nothing works for me.The local file won't download on my device! It looks like this. It's waiting to download forever. What can i do? I´ve tried everything!

Casual Listener

Hello. I´ve tried so many solutions but nothing works for me. The local file won't download on my device! It looks like this.  It's waiting to download forever.  What can i do?  ...

FFXVFTW

Music Fan

1394 Views

3 replies

0 likes

  • 1394 Views
  • 3 replies
  • 0 likes