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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407435 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
278816 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Newbie
178331 Views
508 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
So, in the last 15 months I’ve had two iPhone 7s, (one faulty and replaced, one stolen) and have just upgraded to an iPhone X. With each phone I have experienced the same issue. When using Spotify, my music either jumps, pauses, and most recently ran...
So, in the last 15 months I’ve had two iPhone 7s, (one faulty and replaced, one stolen) and have just upgraded to an iPhone X. With each phone I have experienced the same issue. When using Spot...
1574 Views
0 replies
1 likes
I keep getting the message "An error occured: TRY AGAIN." I tried updating the app and my iOS. I deleted the app and insalled it agian. I also tried reatarting my iPad. Nothing works. Spotify plays just fine on my Samsung Phone, just not my iPad. Ple...
I keep getting the message "An error occured: TRY AGAIN." I tried updating the app and my iOS. I deleted the app and insalled it agian. I also tried reatarting my iPad. Nothing works. Spotify plays j...
Newbie
1525 Views
2 replies
0 likes
I can’t find the follow tab! It used to be right under the artist’s name but now there’s nothing there! Help!!
I can’t find the follow tab! It used to be right under the artist’s name but now there’s nothing there! Help!!
Community Legend
596 Views
1 replies
0 likes
I've just upgraded iphones from a 6s to 8 and my local files on my mac are not transferring to my new phone.I've tried uninstalling spotify on phone and mac, reloading the local files to spotify and flicking the download buttons on and off. Why are t...
I've just upgraded iphones from a 6s to 8 and my local files on my mac are not transferring to my new phone. I've tried uninstalling spotify on phone and mac, reloading the local files to spotify an...
292 Views
0 replies
0 likes
O meu Spotify era premium e de repente ele deixou de ser e desde entao meu pai me manda o convite pra ser premium pelo email e aparece uma notificação dizendo que eu n posso. Alguem pode me ajudar pf? Abraços
O meu Spotify era premium e de repente ele deixou de ser e desde entao meu pai me manda o convite pra ser premium pelo email e aparece uma notificação dizendo que eu n posso. Alguem pode me ajudar pf...
Spotify Star
368 Views
1 replies
0 likes
When I use Spotify on my computer I have no problem playing songs ... but with the phone (iPhone) it does not let me play the music that I want ... it just lets me put the songs in random and I do not know what to do .. Does anyone know how to solve ...
When I use Spotify on my computer I have no problem playing songs ... but with the phone (iPhone) it does not let me play the music that I want ... it just lets me put the songs in random and I do no...
Casual Listener
720 Views
4 replies
0 likes
I stream music to my Alexa through spotify. After I tell Alexa to stop, a few minutes/hours later, the music just starts up again on its own. Not all the time, but often. And sometimes in the middle of the night. I have tried reinstalling the apps, r...
I stream music to my Alexa through spotify. After I tell Alexa to stop, a few minutes/hours later, the music just starts up again on its own. Not all the time, but often. And sometimes in the middle ...
Newbie
1273 Views
2 replies
7 likes
I lunch the Spotify today and I noticed that a new layout was applied to my app, but this new layout removed my Songs Library and replaced it with a “Favorites” playlist which doesn’t have all of the songs from my library. How do I get my Songs Libra...
I lunch the Spotify today and I noticed that a new layout was applied to my app, but this new layout removed my Songs Library and replaced it with a “Favorites” playlist which doesn’t have all of the...
357 Views
0 replies
0 likes
Why is the shuffling on a free subscription on mobile now going to an artist that is NOT even related to the artist I am listening to? Example: Listening to Led Zeppelin album, shuffles to Taylor Swift or some other contemporary pop music. This is al...
Why is the shuffling on a free subscription on mobile now going to an artist that is NOT even related to the artist I am listening to? Example: Listening to Led Zeppelin album, shuffles to Taylor Swi...
Regular
675 Views
3 replies
1 likes
when i move and have my phone locked, spotify plays or pauses or switches songs when i move ( walk or just stand and hold the device). i tried to reinstall but it hasnt helped. i have iphone 7, ios 11.3 thank you for your help.
when i move and have my phone locked, spotify plays or pauses or switches songs when i move ( walk or just stand and hold the device). i tried to reinstall but it hasnt helped. i have ...
361 Views
0 replies
0 likes
Please, bring back the radio station feature and start radion dunction to the songs/artist. This was a great feature that make me chose Spotify. Now is gone, only on Windows app is still available for me... At least, if you test "new features", DO NO...
Please, bring back the radio station feature and start radion dunction to the songs/artist. This was a great feature that make me chose Spotify. Now is gone, only on Windows app is still available fo...
Regular
1435 Views
9 replies
2 likes
Hi, I've got an iphone 8 and i've been using spotify via some beats bluetooth headphones. I never really noticed an issue with the sound quality until today. I got 6 months free Apple Music and when i listen to the same song on Apple music & Spotify ...
Hi, I've got an iphone 8 and i've been using spotify via some beats bluetooth headphones. I never really noticed an issue with the sound quality until today. I got 6 months free Apple ...
Newbie
4499 Views
3 replies
0 likes
When I'm playing a song and manually advance to another track, that track automatically goes into repeat track mode (and does repeat when finished playing). So I turn off the repeat mode, and when the next track plays automatically or I advance to th...
When I'm playing a song and manually advance to another track, that track automatically goes into repeat track mode (and does repeat when finished playing). So I turn off the repeat mode, and w...
Casual Listener
3292 Views
16 replies
7 likes
On mobile, I started a radio based off a song, and when I started to play the radio, I accidentally downvoted the song I wanted the whole radio based off of (first thing I do is usually give it a thumbs-up) and now it won't play that song at all. I'v...
On mobile, I started a radio based off a song, and when I started to play the radio, I accidentally downvoted the song I wanted the whole radio based off of (first thing I do is usually give it a thu...
Moderator
1148 Views
1 replies
0 likes
Italy, i can't see the bottom "radio" and "naviga"
Italy, i can't see the bottom "radio" and "naviga"
Community Legend
456 Views
1 replies
0 likes
I’ve come across an issue to where nearly all of the songs on my Spotify account disappear. I’ll log in and my library only contains about 15 songs. I usually have somewhere in the ballpark of 800-1000+ songs saved and it’s frustrating having to redo...
I’ve come across an issue to where nearly all of the songs on my Spotify account disappear. I’ll log in and my library only contains about 15 songs. I usually have somewhere in the ballpa...
359 Views
0 replies
0 likes
Hi!I bought premium student account today but it still free account.ı uploaded mine university transktript but it still free account.ı wanna use premium spotify,when can ı use premium account? Please Help me.thanks everyone.!
Hi! I bought premium student account today but it still free account. ı uploaded mine university transktript but it still free account. ı wanna use premium spotify,when can ı use premium account?&...
Community Legend
636 Views
1 replies
0 likes
When adding songs to a playlist, the prompt to skip duplicates is not displayed. The playlist selection just doesn't go away and the songs are not added. I either have to make sure none of the songs I'm adding are already in the playlist or go do it ...
When adding songs to a playlist, the prompt to skip duplicates is not displayed. The playlist selection just doesn't go away and the songs are not added. I either have to make sure none of the songs ...
Regular
1890 Views
1 replies
0 likes
Hey so is there any setting or tweak to be changed to stop the app fromautomatically downloading to offline a song I save to my library? Chewing up my phone storage and I don’t want them offline unless i specifically select one.
Hey so is there any setting or tweak to be changed to stop the app from automatically downloading to offline a song I save to my library? Chewing up my phone storage and I don’t want them offline un...
Newbie
2950 Views
2 replies
1 likes
Hallo, wenn ich Lieder über meine Spotify App speicher, finde ich sie immer unter "Songs", so wie es auch sein sollte. Meine ganze Bibliothek ist dort, all die Lieder die ich über Monate per PC, iPad oder iPhone gespeichert habe. Allerdings habe ich ...
Hallo, wenn ich Lieder über meine Spotify App speicher, finde ich sie immer unter "Songs", so wie es auch sein sollte. Meine ganze Bibliothek ist dort, all die Lieder die ich über Monate per...
972 Views
0 replies
1 likes
