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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

226386 Views

53 replies

13 likes

  • 226386 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

151618 Views

506 replies

108 likes

  • 151618 Views
  • 506 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106234 Views

19 replies

38 likes

  • 106234 Views
  • 19 replies
  • 38 likes

[iOS] Spotify is unable to resume playing (podcast)

Phone model: iPhone SE (MLLN2CI/A)iOS version: 11.2.6Spotify version: 8.4.48.526 Use case: First time in the morning I open Spotify, go to "Your Library", pick the first item on "Recently Played" list (a podcast), on the "All Episodes" list I pick th...

Newbie

Phone model: iPhone SE (MLLN2CI/A) iOS version: 11.2.6 Spotify version: 8.4.48.526   Use case: First time in the morning I open Spotify, go to "Your Library", pick the first item on "Recentl...

572 Views

0 replies

0 likes

  • 572 Views
  • 0 replies
  • 0 likes

Search by label not working

Search by label:”text” function stopped working about a week ago. Same problem on MacOS app. Did Spotify change the search syntax?

Casual Listener

Search by label:”text” function stopped working about a week ago. Same problem on MacOS app. Did Spotify change the search syntax?

Szhang117

Casual Listener

1046 Views

2 replies

7 likes

  • 1046 Views
  • 2 replies
  • 7 likes

Spotify Connect changes iPhone volume to match Libratone Zipp

Listening to Spotify on Libratone Zipp with volume at 30%. Open Spotify on iPhone and get the message about continuing on Zipp or switch to iPhone. When I switch to iPhone, the iPhone device volume gets changed to 30%.

Music Fan

Listening to Spotify on Libratone Zipp with volume at 30%. Open Spotify on iPhone and get the message about continuing on Zipp or switch to iPhone. When I switch to iPhone, the iPhone device volume g...

473 Views

0 replies

0 likes

  • 473 Views
  • 0 replies
  • 0 likes

Solved!! Can’t login on new iPhone

I keep clicking login with existing and create new and nothing happens. I’ve uninstalled and reinstalled 5x, rebooted, etc

Casual Listener

I keep clicking login with existing and create new and nothing happens. I’ve uninstalled and reinstalled 5x, rebooted, etc

Monkeyjj

Casual Listener

773 Views

2 replies

0 likes

  • 773 Views
  • 2 replies
  • 0 likes

Playlists missing songs

I have several playlists on my iphone that had imported itunes songs (i don't have the playlists on itunes anymore), I went on today and noticed that my playlists say they have a particular amount of songs (say 100), but then when I go into it its on...

Newbie

I have several playlists on my iphone that had imported itunes songs (i don't have the playlists on itunes anymore), I went on today and noticed that my playlists say they have a particular amount of...

512 Views

0 replies

0 likes

  • 512 Views
  • 0 replies
  • 0 likes

Superuser Contribution iPhone won’t detect I’m playing Spotify on iOS 11

When the screen is locked, no player shows. Which means I can’t adjust volume or change song etc. if I push up the menu and chose music, or if I plug in my headphones and press to change song, it starts playing iTunes. Like I said. It’s like it’s not...

Casual Listener

When the screen is locked, no player shows. Which means I can’t adjust volume or change song etc. if I push up the menu and chose music, or if I plug in my headphones and press to change song, it sta...

Jakeybear15

Newbie

5185 Views

10 replies

10 likes

  • 5185 Views
  • 10 replies
  • 10 likes

Many Troubles with Local Files

OK so. I've been having a lot of problems trying to get local files on my phone. Here's the full story.I posted a different topic on the forums about my troubles (i.e. local files wouldn't save on my phone, even though everything else in the playlist...

Regular

OK so. I've been having a lot of problems trying to get local files on my phone. Here's the full story. I posted a different topic on the forums about my troubles (i.e. local files wouldn't save on...

Worldracer99

Regular

916 Views

4 replies

0 likes

  • 916 Views
  • 4 replies
  • 0 likes

Volume controls too sensitive via Bluetooth speakers

I have seen other posts which seem related to this (e.g. https://community.spotify.com/t5/iOS-iPhone-iPad/Spotify-Connect-volume-slider/m-p/1548721) which makes me think I'm not alone in the issue I am experiencing. The slider on the Spotify desktop ...

Newbie

I have seen other posts which seem related to this (e.g. https://community.spotify.com/t5/iOS-iPhone-iPad/Spotify-Connect-volume-slider/m-p/1548721) which makes me think I'm not alone ...

1249 Views

0 replies

8 likes

  • 1249 Views
  • 0 replies
  • 8 likes

New albums under discover

I was told to post on here because maybe someone could help me. I wanted the feature of discover new albums you like to come back. It used to be above top recommendations for you. I am told that it is still there even though I haven’t seen it for a l...

Music Fan

I was told to post on here because maybe someone could help me. I wanted the feature of discover new albums you like to come back. It used to be above top recommendations for you. I am told that it i...

331 Views

0 replies

1 likes

  • 331 Views
  • 0 replies
  • 1 likes

Wont play music on my iPhone but will on my Mac

Spotify works on my macbook with no problem but when I try to listin to spotify on my iphone the songs go grey and wont play. I have the Student package but on my suscription its says that i have the 30 says free. Ive had this problem for 2 months no...

Newbie

Spotify works on my macbook with no problem but when I try to listin to spotify on my iphone the songs go grey and wont play. I have the Student package but on my suscription its says that i have the...

user-removed

Not applicable

802 Views

1 replies

0 likes

  • 802 Views
  • 1 replies
  • 0 likes

Solved!! “Go to Song Radio” missing on iOS

The desktop functionality of “Go to Song Radio” is not on my iPhone

Casual Listener

The desktop functionality of “Go to Song Radio” is not on my iPhone

aasr

Casual Listener

3949 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

[iOS] Optimize the Spotify app for the iPhone X

When clicking the "Now playing" on Spotify on the iPhone X, there is a very small white bar in the top of the screen that I can't unsee. I know this is a small issue but very annoying.

Casual Listener

When clicking the "Now playing" on Spotify on the iPhone X, there is a very small white bar in the top of the screen that I can't unsee. I know this is a small issue but very annoying.

oscargarzav

Casual Listener

657 Views

3 replies

0 likes

  • 657 Views
  • 3 replies
  • 0 likes

Alphabet scroller takes me to wrong spot in list

The alphabet scroller on the right side of the lists of artists, albums, songs, etc. is supposed to bring me to the first entry in the list that starts with the letter I'm touching, but instead, it is bringing me to the second entry in the list that ...

Visitor

The alphabet scroller on the right side of the lists of artists, albums, songs, etc. is supposed to bring me to the first entry in the list that starts with the letter I'm touching, but instead, it i...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

“Import Your Music”

Hi, a few days ago I noticed this feature “import your music” which allowed you to import ANY song, album etc to Spotify from Apple Music, I thought this was such a useful feature as I’m switching from Apple Music to Spotify, but now I don’t see it, ...

Newbie

Hi, a few days ago I noticed this feature “import your music” which allowed you to import ANY song, album etc to Spotify from Apple Music, I thought this was such a useful feature as I’m switching fr...

bach00

Casual Listener

2574 Views

2 replies

2 likes

  • 2574 Views
  • 2 replies
  • 2 likes

Solved!! iPad & iPhone "An error occurred. Try Again".

Hi, I am having problems with my iPad & iPhone. Both have iOS 9.3.2, and Spotify app 5.7.0.1055. Since it affects both, I guess it must be an account problem? I have tried killing the app, cold booting the devices, and no help.

Casual Listener

Hi,    I am having problems with my iPad & iPhone. Both have iOS 9.3.2, and Spotify app 5.7.0.1055. Since it affects both, I guess it must be an account problem?   I have tried...

OldSmurf56

Newbie

3727 Views

7 replies

0 likes

  • 3727 Views
  • 7 replies
  • 0 likes

Potential Bug with play queue

Certain songs seem to be hidden from play queue this is the now playing section and the last song in the play queue as seen in the attached photo.

Regular

Certain songs seem to be hidden from play queue this is the now playing section and the last song in the play queue as seen in the attached photo.

Setrin

Newbie

656 Views

1 replies

0 likes

bug
Play queue
  • 656 Views
  • 1 replies
  • 0 likes

Waiting to download

I have tried every trouble shooting processbyou cam think of, logging off, deleting app, restarting phone, everything and i just want to listen to my music offline btw this randomly happened one day at te gym and completely ruined my workout

Newbie

I have tried every trouble shooting processbyou cam think of, logging off, deleting app, restarting phone, everything and i just want to listen to my music offline btw this randomly happened one day ...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Spotify Connect not available anymore (Marantz)

Since a couple of weeks, my Spotify iOS app no longer shows my Marantz receiver as a selection option for Spotify Connect. I can still playback via AirPlay to the receiver, but then I stream via the iPhone. Can you please fix this, and make Spotify C...

Gig Goer

Since a couple of weeks, my Spotify iOS app no longer shows my Marantz receiver as a selection option for Spotify Connect. I can still playback via AirPlay to the receiver, but then I stream via the ...

Pieterr

Gig Goer

10729 Views

3 replies

4 likes

  • 10729 Views
  • 3 replies
  • 4 likes

What is : "KFFOWI". What kind of device is this?

Hello,can anybody help me?My Spotify App on my IPHONE SE always change to a device named "KFFOWI"?

Newbie

Hello, can anybody help me? My Spotify App on my IPHONE SE always change to a device named "KFFOWI"?

Mina04

Newbie

26084 Views

3 replies

2 likes

  • 26084 Views
  • 3 replies
  • 2 likes