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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37170 Views

41 replies

10 likes

  • 37170 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102678 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1308 Views

0 replies

0 likes

iOS
  • 1308 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299153 Views

61 replies

16 likes

  • 299153 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125844 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Can't search playlist or arrange songs?

The new update won't let me search within my playlist, or rearrange my playlist. It used to be able to in the old version, but now I can't?

Casual Listener

The new update won't let me search within my playlist, or rearrange my playlist. It used to be able to in the old version, but now I can't?

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
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Having issues with music cover art when trying to access queue.

When trying to play a song Stir Fry by Migos for example, after the song finishes I am not able to access my queue or go back on my screen to select more songs. This can be a pain while I’m trying to DJ at a party, is their a fix or any way to disabl...

Newbie

When trying to play a song Stir Fry by Migos for example, after the song finishes I am not able to access my queue or go back on my screen to select more songs. This can be a pain while I’m trying to...

Highclasskill3r

Newbie

591 Views

1 replies

1 likes

  • 591 Views
  • 1 replies
  • 1 likes

Daily Mixes won't generate

I am using Spotify on the iOS platform, and I haven't seen any Daily Mixes. I have seen, however, the Welcome Mix and the Discover Weekly playlists. When I search "Daily Mix", the Daily Mix genre comes up, and it says that they are still being worked...

Newbie

I am using Spotify on the iOS platform, and I haven't seen any Daily Mixes. I have seen, however, the Welcome Mix and the Discover Weekly playlists. When I search "Daily Mix", the Daily Mix genre com...

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
  • 0 likes

Version 8.4.48.526 On iPhone X

Queue is missing from the now playing screen and sometimes it switches to a badly cropped album artwork. Now I have to tap the artwork before I can use any of the controlls. New interface is annoying to use and I can’t see the full artwork anymore. B...

Newbie

Queue is missing from the now playing screen and sometimes it switches to a badly cropped album artwork. Now I have to tap the artwork before I can use any of the controlls. New interface is annoying...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

I need help

Whenever I decided to listen to music on Spotify, the song never changes on my home Screen. The song changes on the app and it plays perfectly but when I click out, the different song doesn’t show up on the home screen. It’s looks like it’s stuck or ...

Newbie

Whenever I decided to listen to music on Spotify, the song never changes on my home Screen. The song changes on the app and it plays perfectly but when I click out, the different song doesn’t show up...

Keanu_C

Community Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

friend feed in offline mode

Is what I'm listening to published to the friend feed while offline?

Visitor

Is what I'm listening to published to the friend feed while offline?

raganhuse

Newbie

1506 Views

1 replies

1 likes

  • 1506 Views
  • 1 replies
  • 1 likes

Solved!! Account

I recently upgraded my phone to the iPhone X and everything was fine for about a week. Then one day when I go to get on Spotify it tells me to log in. I log in with my email and it says there isn’t an active account with this email address. I have be...

Newbie

I recently upgraded my phone to the iPhone X and everything was fine for about a week. Then one day when I go to get on Spotify it tells me to log in. I log in with my email and it says there isn’t a...

user-removed

Not applicable

651 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

App won’t allow me to login

Just loaded app onto my iPhone 7. The app won’t allow to be click login or create new account. Have tried to delete and reload a few times and nothing.

Visitor

Just loaded app onto my iPhone 7. The app won’t allow to be click login or create new account. Have tried to delete and reload a few times and nothing.

user-removed

Not applicable

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Spotify iOS Premium is skipping songs

After about 10-20 seconds, the app skips to the next song.

Newbie

After about 10-20 seconds, the app skips to the next song.

user-removed

Not applicable

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account problems!!!!

So I had an account a few years ago and I quit using it. About six months ago I made a new account with my second email address and have premium ever since. I just forgot my password and tried logging out and resetting it but when I logged in it open...

Newbie

So I had an account a few years ago and I quit using it. About six months ago I made a new account with my second email address and have premium ever since. I just forgot my password and tried loggin...

Melody

Spotify

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Solved!! iOS 11 BMW Spotify

Since the iOS 11.01 Update the Spotify app doesnt work with the Bmw f23 anymore. whats going on there?

Regular

Since the iOS 11.01 Update the Spotify app doesnt work with the Bmw f23 anymore.   whats going on there?

Marpap

Newbie

15681 Views

12 replies

4 likes

  • 15681 Views
  • 12 replies
  • 4 likes

Solved!! Won't sign me in on a new iPhone I am trying to install on

I've just d/l'd the app to a new iPhone i got. After entering my login info, it just hangs, just showing those three circles as if it's trying to log in. I can log into my new laptop fine, so I know the account info is fine.

Regular

I've just d/l'd the app to a new iPhone i got.  After entering my login info, it just hangs, just showing those three circles as if it's trying to log in.  I can log into my new laptop fine...

Nico

Community Legend

2040 Views

9 replies

0 likes

  • 2040 Views
  • 9 replies
  • 0 likes

Solved!! Offline playlists disappearing.

Hey! I have playlists with a total of 800 tracks which I always sync to new devices. Recently, my iPhone tells me that I "have offline playlists on more than free devices etc" and just deletes every song I synced to my phone. Now this is happening on...

Casual Listener

Hey!   I have playlists with a total of 800 tracks which I always sync to new devices. Recently, my iPhone tells me that I "have offline playlists on more than free devices etc" and just ...

ianmoone

Regular

5878 Views

25 replies

0 likes

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  • 25 replies
  • 0 likes

Search function does not work

As of yesterday I do have premium. Today the search function (loop) does not work. With first letter entering I do get error message "error occured try again"

Casual Listener

As of yesterday I do have premium. Today the search function (loop) does not work. With first letter entering I do get error message "error occured try again"  

Nico

Community Legend

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Local Files

So I just got a iphone from android and downloading songs from my computer to android had 0 problems and now with apple the songs aren't even showing up like I have a playlist of entierly local file songs from a unreleased album and when I go to that...

Casual Listener

So I just got a iphone from android and downloading songs from my computer to android had 0 problems and now with apple the songs aren't even showing up like I have a playlist of entierly local file ...

Nico

Community Legend

772 Views

1 replies

0 likes

  • 772 Views
  • 1 replies
  • 0 likes

Downloaded Songs After Free Trial

Hi Spotify, I just wanted to know if I can keep my downloaded songs on my Ipad after my free trial. What do I have to do to keep listening to them offline, if anything can? Thanks

Newbie

Hi Spotify,                   I just wanted to know if I can keep my downloaded songs on my Ipad after my free trial. What do I have to do to keep l...

fininflation

Newbie

4183 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

App interface

Hi! Yesterday my spotify app startes to look like shown in the picture. I tries update the app, reinstall the app and even update my iphone.any suggestion on how i can get to the normal app interface again?thanks!

Casual Listener

Hi! Yesterday my spotify app startes to look like shown in the picture. I tries update the app, reinstall the app and even update my iphone. any suggestion on how i can get to the normal app interfa...

Pancholina

Casual Listener

1124 Views

4 replies

0 likes

  • 1124 Views
  • 4 replies
  • 0 likes

shuffle doesn't work.

shuffle doesn't work when I play music using the app on my phone it only plays 20 or 30 songs and then repeats itself even if I have more around 400 songs. Whats wrong with the app? has anyone else noticed it? tried to look answers online but a lot o...

Newbie

shuffle doesn't work when I play music using the app on my phone it only plays 20 or 30 songs and then repeats itself even if I have more around 400 songs. Whats wrong with the app? has anyone else n...

521 Views

0 replies

1 likes

  • 521 Views
  • 0 replies
  • 1 likes