Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
74522 Views
16 replies
37 likes

74522 Views
16 replies
37 likes

Iphone X slow download speed in offline sync

Switched over to iphone X and the offline sync download speed is ridiculously slow. Already set wifi proxy to auto, no improvement. What should i try next? My wifi speedtest is 300mb download speed.

vr21
Newbie
Switched over to iphone X and the offline sync download speed is ridiculously slow. Already set wifi proxy to auto, no improvement. What should i try next? My wifi speedtest is 300mb download speed.
2018-03-26 4:35:49 PM
2018-04-03 10:51:04 AM
user-removed
Not applicable
971 Views
1 replies
0 likes
iphonex
Issues
slow

971 Views
1 replies
0 likes

Favourite artists

Hello Everyone.The first time i logged into Spotify on a free account it let me choose my favourite genres and artists within those genres , this made spotify generate unique playlists for me .so i enjoyed it and then decided to delete the account an...

iReplay1
Casual Listener
Hello Everyone. The first time i logged into Spotify on a free account it let me choose my favourite genres and artists within those genres , this made spotify generate unique playlists for me ...
2018-03-26 6:56:37 PM
2018-04-03 10:50:12 AM
user-removed
Not applicable
859 Views
1 replies
0 likes

859 Views
1 replies
0 likes

[iOS] Optimize the Spotify app for the iPhone X

Installed the latest firmware update for my iPhone X this morning and it appears to be pausing the app when it goes to the lock screen. Music can be restarted fron the lock screen, but it's never done that before. Is anyone else experiencing this pro...

wfishes64
Newbie
Installed the latest firmware update for my iPhone X this morning and it appears to be pausing the app when it goes to the lock screen. Music can be restarted fron the lock screen, but it's never don...
2018-03-27 8:37:49 PM
2018-04-03 10:49:08 AM
user-removed
Not applicable
392 Views
1 replies
0 likes

392 Views
1 replies
0 likes

Search not avaiable

Hi,actually I can not enter any search items in the search tab. That is very bad because it is the main feature in order to find some music. Can you help me?Thanks, Stefan

Schorschi
Newbie
Hi, actually I can not enter any search items in the search tab. That is very bad because it is the main feature in order to find some music. Can you help me? Thanks, Stefan
2018-03-28 11:45:46 PM
2018-04-03 10:47:51 AM
user-removed
Not applicable
377 Views
1 replies
0 likes

377 Views
1 replies
0 likes

Behind the Lyrics doesn't work!

I use last version Spotify (App Store), iPhone 6. I play music from playlist ''Behind the Lyrics: HITS'', but lyrics absent. wth?!

wezzert
Casual Listener
I use last version Spotify (App Store), iPhone 6. I play music from playlist ''Behind the Lyrics: HITS'', but lyrics absent. wth?!
2018-03-29 12:44:39 PM
2018-04-03 10:47:21 AM
user-removed
Not applicable
391 Views
1 replies
0 likes

391 Views
1 replies
0 likes

Won't download tracks unless open

Spotify won't download any playlists, albums or podcasts unless my phone remains unlocked and the app stays open. I've been a subscriber since about 2012 and have had the family plan for about 2 years now, this is a complete deal breaker. I can't jus...

jjd5150
Casual Listener
Spotify won't download any playlists, albums or podcasts unless my phone remains unlocked and the app stays open. I've been a subscriber since about 2012 and have had the family plan for about 2 year...
2018-03-29 10:29:02 PM
2018-04-03 10:46:29 AM
user-removed
Not applicable
1051 Views
1 replies
0 likes

1051 Views
1 replies
0 likes

Delete download all at once

Hi, Is there a way to delete all the numbers that i have download at once instead of going to each artist seperate and delete the songs one at a time?

jokapo
Casual Listener
Hi, Is there a way to delete all the numbers that i have download at once instead of going to each artist seperate and delete the songs one at a time?
2018-04-03 8:28:32 AM
2018-04-03 10:28:51 AM
user-removed
Not applicable
1557 Views
3 replies
0 likes

1557 Views
3 replies
0 likes

Solved!! I don't have Radio and personal playlists

for some reason, on the iOS apps (iPhone and iPad), the Radio tab dosn't exists, while i see it on my Mac. Also, it has been 3 weeks, and i didn't receive my personal playlists yet (daily mix, discover weekly etc..). Anyone knows how to fix it?

Noam5456
Regular
for some reason, on the iOS apps (iPhone and iPad), the Radio tab dosn't exists, while i see it on my Mac. Also, it has been 3 weeks, and i didn't receive my personal playlists yet (daily mix, discov...
2018-04-02 10:10:17 PM
2018-04-03 10:23:04 AM
user-removed
Not applicable
680 Views
6 replies
0 likes

680 Views
6 replies
0 likes

Daily mixes gone from library

im' on ios 10.2 iphone 6s, please help

Rotemagic
Casual Listener
im' on ios 10.2 iphone 6s, please help
2018-04-02 11:41:56 AM
2018-04-03 8:26:58 AM
user-removed
Not applicable
293 Views
1 replies
0 likes

293 Views
1 replies
0 likes

Fix "WAITING TO DOWNLOAD"

I use Premium User, but when I download, under "download" button is "waiting to download". I have try many way but nothing change. My track between 400-500. And I have 12GB now. Anyone can help me?

Huyenvip
Newbie
I use Premium User, but when I download, under "download" button is "waiting to download". I have try many way but nothing change. My track between 400-500. And I have 12GB now. Anyone can help me?
2018-04-02 5:08:57 PM
2018-04-03 8:17:13 AM
user-removed
Not applicable
4893 Views
1 replies
0 likes

4893 Views
1 replies
0 likes

Music on my mobile device pauses when internet connectivity is restored

Product: iOS 8.4.46 + MacOS 1.0.77.338 Reproduction Steps: 1) Open both the iOS and MacOS apps logged into the same Spotify account. I have a premium subscription but this shouldn't make a difference. 2) On iOS play a song for a few seconds, then pau...

newllama
Newbie
Product: iOS 8.4.46 + MacOS 1.0.77.338 Reproduction Steps:  1) Open both the iOS and MacOS apps logged into the same Spotify account. I have a premium subscription but this shouldn't make a...
2018-04-02 12:00:45 AM
389 Views
0 replies
0 likes

389 Views
0 replies
0 likes

Spotify perfernces

Hi guys. So finally I got my Spotify account in Israel and I’m thrilled! Three problems though: 1. Where’s the radio option? 2. Lyrics - it shows me lyrics and song facts at the same time. How can I watch lyrics only? 3. Preferences - almost all of m...

Moroz
Regular
Hi guys. So finally I got my Spotify account in Israel and I’m thrilled! Three problems though: 1. Where’s the radio option? 2. Lyrics - it shows me lyrics and song facts at the same ti...
2018-04-01 6:17:01 PM
2018-04-02 7:45:39 PM
nandi1956
Regular
806 Views
3 replies
0 likes

806 Views
3 replies
0 likes

[Mobile] Voice Control Spotify

It has come to my attention that a lot of my friends have the voice control feature on their Spotify application but I do not. Is there a reason for that? Is it like a beta test for certain users? I would love to have that feature in my Spotify. Woul...

user-removed
Visitor
It has come to my attention that a lot of my friends have the voice control feature on their Spotify application but I do not. Is there a reason for that? Is it like a beta test for certain users? I ...
2018-04-02 5:56:07 PM
2018-04-02 7:06:40 PM
Hubo
Community Legend
593 Views
1 replies
0 likes

593 Views
1 replies
0 likes

Link two accounts

I've had spotify on my phone for two years. I am interested in using it on my mac now and want my playlists to change over. I only have #'s as username but made a new account on the desktop. How can I link my phone's account to my desktop account?

xmv9tderewdlvm1
Newbie
I've had spotify on my phone for two years. I am interested in using it on my mac now and want my playlists to change over. I only have #'s as username but made a new account on the desktop. How can ...
2018-04-02 6:28:22 PM
2018-04-02 7:04:46 PM
Hubo
Community Legend
552 Views
1 replies
0 likes

552 Views
1 replies
0 likes

Slow download speed on WiFi

Hello, my wife and I both have iPhone X on the latest iOS 11.3. We just started using Spotify (came from Apple Music) per recommendations of some trusted YouTube creators. However, we are having really slow download speeds on WiFi. On LTE, it works f...

Brintamatic
Newbie
Hello, my wife and I both have iPhone X on the latest iOS 11.3. We just started using Spotify (came from Apple Music) per recommendations of some trusted YouTube creators. However, we are having real...
2018-04-02 4:08:14 AM
1380 Views
0 replies
1 likes

1380 Views
0 replies
1 likes

Solved!! Connect vs Airplay

Hi AllI currently have connect working fine with one iOS device hard connected to my amp and another iOS device operating as the remote.I am contemplating purchasing a Harmon Kardon Aura. This speaker is not Connect enabled but it does support Airpla...

P1lts
Regular
Hi All I currently have connect working fine with one iOS device hard connected to my amp and another iOS device operating as the remote. I am contemplating purchasing a Harmon Kardon Aura. Thi...
2014-08-01 8:33:44 PM
2018-04-02 3:31:19 AM
pitone84
Casual Listener
18667 Views
6 replies
0 likes

18667 Views
6 replies
0 likes

Solved!! Spotify & Bose Lifestyle ST

I have had the premium Spotify account & my Bose Lifestyle Soundtouch 535 working for nearly a year. The recent update has stopped this. Both applications are the latest versions.Using the Soundtouch app on my iPad the Internet Radio works fine and a...

Vgecas
Casual Listener
I have had the premium Spotify account & my Bose Lifestyle Soundtouch 535 working for nearly a year. The recent update has stopped this. Both applications are the latest versions. Using the Soun...
2017-08-01 4:05:31 AM
2018-04-01 11:43:18 PM
Shahboom
Newbie
2444 Views
6 replies
1 likes

2444 Views
6 replies
1 likes

Descargas en segundo plano

Hola, tengo un iPhone y para poder descargar las canciones no puedo dejar spotify en segundo plano. Algjna solucion ?

Nacho16
Newbie
Hola, tengo un iPhone y para poder descargar las canciones no puedo dejar spotify en segundo plano. Algjna solucion ?
2018-01-31 3:00:02 PM
2018-04-01 3:53:19 PM
fedegp
Newbie
6059 Views
2 replies
5 likes

6059 Views
2 replies
5 likes

Unable to connect to Spotify app on iphone

When I went to use my Spotify app today I was automatically logged out and unable to log back in. I am able to log in on Spotify.com. I have changed my password, uninstalled and reinstalled app, used my email and tried user name only. Nothing has wor...

Cole2481
Casual Listener
When I went to use my Spotify app today I was automatically logged out and unable to log back in. I am able to log in on Spotify.com. I have changed my password, uninstalled and reinstalled app, used...
2018-03-31 9:22:03 PM
2018-04-01 2:25:49 PM
Cole2481
Casual Listener
668 Views
2 replies
0 likes

668 Views
2 replies
0 likes

Iphone is counting as 2 offline devices.

Which is a pain considering you only get 3 devices. I use 3 devices, my PC, my iphone, and my ipad. But since my iphone counts as 2 devices, my PC offline access was withdrawn.

haneybd87
Music Fan
Which is a pain considering you only get 3 devices. I use 3 devices, my PC, my iphone, and my ipad. But since my iphone counts as 2 devices, my PC offline access was withdrawn.
2018-03-19 2:54:44 AM
2018-04-01 12:51:45 PM
haneybd87
Music Fan
428 Views
2 replies
0 likes

428 Views
2 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts