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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

232547 Views

53 replies

13 likes

  • 232547 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

155631 Views

507 replies

108 likes

  • 155631 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

107683 Views

19 replies

38 likes

  • 107683 Views
  • 19 replies
  • 38 likes

Superuser Contribution Changing the theme of spotify

Hi, Is there an option to change the theme of spotify. The black color is stressing my eyes. Having an option to change the background color will be a great option. This might be the only reason why I would go back to iTunes. The background is very p...

Casual Listener

Hi,    Is there an option to change the theme of spotify. The black color is stressing my eyes. Having an option to change the background color will be a great option. This might be the o...

Jack

Roadie

82407 Views

1 replies

133 likes

  • 82407 Views
  • 1 replies
  • 133 likes

Skipping abruptly mid-song to the next

Hi all,Since the Feb 20 update my songs have been skipping mid-song and going to the next song on the playlist. It happens and hen goes away, and can be hard to get through any single song. It could be because I am traveling internationally. This iss...

Regular

Hi all, Since the Feb 20 update my songs have been skipping mid-song and going to the next song on the playlist. It happens and hen goes away, and can be hard to get through any single song. It coul...

Bigbirdlegend

Regular

954 Views

2 replies

0 likes

  • 954 Views
  • 2 replies
  • 0 likes

I cannot get local files artwork onto iPhone

i bought music from itunes and synced the local files into my mac. the artwork is showing up fine on my mac however when i sync it to my phone the album artwork is gone anyone have any idea how to solve

Newbie

i bought music from itunes and synced the local files into my mac. the artwork is showing up fine on my mac however when i sync it to my phone the album artwork is gone anyone have any idea how to so...

425 Views

0 replies

0 likes

  • 425 Views
  • 0 replies
  • 0 likes

Shuffle bug

Whenever I'm in the car, and spotify is playing through bluetooth, it won't shuffle. I can even click the icon and the light will go on, but the next song is always whatever is next alphabetically. In order to truly shuffle, I have to play the shuffl...

Newbie

Whenever I'm in the car, and spotify is playing through bluetooth, it won't shuffle. I can even click the icon and the light will go on, but the next song is always whatever is next alphabetically. I...

480 Views

0 replies

0 likes

  • 480 Views
  • 0 replies
  • 0 likes

Problems with listening to followed artists

I have had a quite annoying problem with Spotify for some time now.When browsing my followed artists some show that there’s n amount of downloaded tracks.That’s all fine and dandy but when I select this artist it only shows me these ’downloaded’ trac...

Newbie

I have had a quite annoying problem with Spotify for some time now. When browsing my followed artists some show that there’s n amount of downloaded tracks. That’s all fine and dandy but when I sele...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Superuser Contribution Shove Spotify up your **bleep**

I do not have the Spotify premium app, I do not want to pay £9 a month to listen to my friends playlists. My friend suggests songs for me to listen to, Spotify wants me to listen to a whole album on shuffle play to get to the track I want..... **blee...

Newbie

I do not have the Spotify premium app, I do not want to pay £9 a month to listen to my friends playlists. My friend suggests songs for me to listen to, Spotify wants me to listen to a whole album on ...

Jack

Roadie

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

iPhone X burns up when Spotify plays

While listening to Spotify on my iPhone X and another's iPhone 7 the back of our phones burn up. It's hottest right under the camera lense. Also on average the battery drains at faster than 1% per minute. We aren't able to use Spotify unless it's plu...

Newbie

While listening to Spotify on my iPhone X and another's iPhone 7 the back of our phones burn up. It's hottest right under the camera lense. Also on average the battery drains at faster than 1% per mi...

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

Ad Freezes the App

I have the free version of Spotify. I really don’t mind the ads. Fewer than on the radio, and much better than paying $10/month. But lately, when ads do play, the app will freeze and I have to close it and reopen. Still better than having to pay for ...

Newbie

I have the free version of Spotify. I really don’t mind the ads. Fewer than on the radio, and much better than paying $10/month. But lately, when ads do play, the app will freeze and I have to close ...

445 Views

0 replies

0 likes

  • 445 Views
  • 0 replies
  • 0 likes

iPad app

I have Premium. Do I have to pay to download the app on my Ipad?

Regular

I have Premium. Do I have to pay to download the app on my Ipad?

jimed2222

Regular

728 Views

6 replies

0 likes

  • 728 Views
  • 6 replies
  • 0 likes

Solved!! Keeps playing even with autoplay off

Recently, maybe after the last update, Spotify on my iphone keeps playing even though autoplay is off. My goal is to play a CD as I go to sleep, and then have the music stop. I'm waking up in the middle of the night and the CD is still playing over a...

Casual Listener

Recently, maybe after the last update, Spotify on my iphone keeps playing even though autoplay is off. My goal is to play a CD as I go to sleep, and then have the music stop. I'm waking up in the mid...

B00sef

Casual Listener

5467 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

internet connection

My spotify is not working in online mode in my wifi connection.I have to say that there is no other problem in my wifi connection , and i use it properly in any application but spotify.I am sure that my spotify is not in offline mode also.I am using ...

Casual Listener

My spotify is not working in online mode in my wifi connection.I have to say that there is no other problem in my wifi connection , and i use it properly in any application but spotify.I am sure...

griceo

Casual Listener

799 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Downloaded tracks titel gone

I can no longer reach my folder w downloaded tracks. There is no longer a title in my Spotify app library w such a title. How can I view and play all my downloaded tracks?

Newbie

I can no longer reach my folder w downloaded tracks. There is no longer a title in my Spotify app library w such a title. How can I view and play all my downloaded tracks?

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

music auto pauses and skip by itself

hi i’m an iphone 8 user and recently the spotify has been pausing and stopping music by itself. it also scan and skip songs and even at times it automatic touches the siri halfway while listening. it happens when the phone is in motion at times and w...

Newbie

hi i’m an iphone 8 user and recently the spotify has been pausing and stopping music by itself. it also scan and skip songs and even at times it automatic touches the siri halfway while listening. it...

Antiheld

Newbie

756 Views

2 replies

0 likes

  • 756 Views
  • 2 replies
  • 0 likes

Downloads Tab

A few months ago there was the ability to go into My Music > Downloaded to see all downloaded songs, albums and playlists on Spotify Premium. It appears this feature has been removed. Is there any way I can see all the music I have downloaded on my i...

Newbie

A few months ago there was the ability to go into My Music > Downloaded to see all downloaded songs, albums and playlists on Spotify Premium. It appears this feature has been removed. Is there any...

Lorenzo_NGG

Roadie

896 Views

1 replies

1 likes

  • 896 Views
  • 1 replies
  • 1 likes

Play specific artist/track

I understood that with Spotify premium I could play any song I choose. It is not letting me do this. If I play a certain list it plays a few of the songs on the list and then switches to things I do not want to hear. If I cannot play what I want then...

Newbie

I understood that with Spotify premium I could play any song I choose. It is not letting me do this. If I play a certain list it plays a few of the songs on the list and then switches to things I do ...

Bethany_Dawn

Community Legend

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Superuser Contribution Waiting to download ... FOREVER !!! grr

Premium Subscriber > Reloaded Spotify App on iPhone 5 >ZERO songs in my playlist - |Downloading ... Waiting to download| - that's it. Nothing happens. 32 gig left on my phone. What the heck?

Newbie

Premium Subscriber > Reloaded Spotify App on iPhone 5 >ZERO songs in my playlist - |Downloading ... Waiting to download| - that's it. Nothing happens. 32 gig left on my phone. What the heck?

Jack

Roadie

42458 Views

3 replies

3 likes

  • 42458 Views
  • 3 replies
  • 3 likes

Local Files

I have my local files on my desktop but I cannot get them on my IPhone. I have allowed access past the firewall for Spotify, hit download on the playlist on my Mac and phone, logged in and out of both versions, I have tried everything. Can someone pl...

Casual Listener

I have my local files on my desktop but I cannot get them on my IPhone. I have allowed access past the firewall for Spotify, hit download on the playlist on my Mac and phone, logged in and out of bot...

tijnrenders

Regular

651 Views

1 replies

0 likes

  • 651 Views
  • 1 replies
  • 0 likes