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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243141 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126708 Views

119 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3045 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308122 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132271 Views

19 replies

38 likes

  • 132271 Views
  • 19 replies
  • 38 likes

Solved!! Spotify causing severe battery drain on iPhone 6S running iOS 10

This was an issue on iOS 9 and still seems to be happening on iOS 10. Spotify is using 3x more battery than any other app and accounts for about 50% of all battery usage. This never used to be an issue, and I don't understand what it could possibly b...

Gig Goer

This was an issue on iOS 9 and still seems to be happening on iOS 10. Spotify is using 3x more battery than any other app and accounts for about 50% of all battery usage. This never used to be an iss...

user-removed

Not applicable

96223 Views

191 replies

28 likes

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  • 191 replies
  • 28 likes

Error occurred

Trying to listen to a podcast. Critical Role to be specific and the message “error occurred” keeps popping up. It seems to be the only thing that displays this message. Everything else seems to be working.

Casual Listener

Trying to listen to a podcast. Critical Role to be specific and the message “error occurred” keeps popping up. It seems to be the only thing that displays this message. Everything else seems to be wo...

Mkbishop

Casual Listener

4032 Views

8 replies

2 likes

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  • 8 replies
  • 2 likes

Track names dont show on Range Rover Sport 2017

I have an Iphone 6s connected via bluetooth and the track name will appear for a second and this dissappear. I have tried with two different iPhones using the latest iOS and latest version of spotify. I have also tried using Deezer, Tidal and Soundcl...

Regular

I have an Iphone 6s connected via bluetooth and the track name will appear for a second and this dissappear. I have tried with two different iPhones using the latest iOS and latest version of spotify...

user-removed

Not applicable

7164 Views

17 replies

6 likes

  • 7164 Views
  • 17 replies
  • 6 likes

Shuffle not working properly

Since the most recent update, shuffle is not working properly. It only play the songs in order of being added. I’ve tried removing and readding the app to my phone but no luck. Hoping this isn’t some tactic or attempt to force people to purchase prem...

Newbie

Since the most recent update, shuffle is not working properly. It only play the songs in order of being added. I’ve tried removing and readding the app to my phone but no luck. Hoping this isn’t some...

Jvckhmr

Casual Listener

1160 Views

2 replies

3 likes

  • 1160 Views
  • 2 replies
  • 3 likes

Volvo Shuffle

Hej! För någon månad sen fick man en uppdatering av appen till iPhone. Sen den kom så funkar inte shuffle-funktionen när man parar ihop mobilen med bilen (Volvo Sensus Connect).Kan ni kika på detta? Tack!

Newbie

Hej!   För någon månad sen fick man en uppdatering av appen till iPhone. Sen den kom så funkar inte shuffle-funktionen när man parar ihop mobilen med bilen (Volvo Sensus Connect). Kan ni kika...

487 Views

0 replies

0 likes

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Superuser Contribution Limit downloads

Appeared upon etering Spotify that I reached the limit of downloads.. I did not understand

Newbie

Appeared upon etering Spotify that I reached the limit of downloads.. I did not understand

wolfiesjam

Newbie

788 Views

2 replies

0 likes

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  • 2 replies
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Problems with my Library Downloads

I have and Iphone X and sometimes when i turn it off i can´t listen to the songs and playlist that i had already downloaded to listen without internet access. The app saves my playlists but it´s like they are not saved on the phone and I need to cone...

Newbie

I have and Iphone X and sometimes when i turn it off i can´t listen to the songs and playlist that i had already downloaded to listen without internet access.  The app saves my playlists but it´...

469 Views

0 replies

0 likes

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Cant play a full song

Hi everybody, recently, i cant play any song directly after i search them. I can only choose them from the playlist they gave me. And then i can only play the short version of the song i want. Im using iphone 7 with non-premium. Thanks for all of ur ...

Casual Listener

Hi everybody, recently, i cant play any song directly after i search them. I can only choose them from the playlist they gave me. And then i can only play the short version of the song i want. I...

609 Views

0 replies

0 likes

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Solved!!Superuser Contribution Search is broken?

Anytime I try to search for an artist or song in the search menu and tap on the artist profile I want to play the song from, I'm getting this black screen. Nothing loads even if I wait awhile. The top navigation seems to be messed up as well. I'm usi...

Casual Listener

Anytime I try to search for an artist or song in the search menu and tap on the artist profile I want to play the song from, I'm getting this black screen. Nothing loads even if I wait awhile. The to...

Bobzilla5

Newbie

6155 Views

11 replies

3 likes

iOS
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  • 11 replies
  • 3 likes

Podcast navigation in car

A recent update appears to have introduced some different behaviour with podcasts that is quite frustrating. Previously a press on the forward/back buttons on the steering wheel would go to the next/previous track and holding the button would skip fo...

Newbie

A recent update appears to have introduced some different behaviour with podcasts that is quite frustrating.   Previously a press on the forward/back buttons on the steering wheel would go to ...

599 Views

0 replies

0 likes

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Superuser Contribution Unwanted shuffling - shuffle not selected

On my iPhone SE, If I have a playlist sorted by artist, it will shuffle the music - slightly. It will for example skip 1 or two songs, then play a few. For example, if I click song 1, it will play songs 1-10 in this order: 1,5,6,7,10,8,9. I look at t...

Music Fan

On my iPhone SE, If I have a playlist sorted by artist, it will shuffle the music - slightly.  It will for example skip 1 or two songs, then play a few. For example, if I click song 1, it will p...

coreygun

Music Fan

5486 Views

21 replies

0 likes

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  • 21 replies
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The new "Spotify Music" app update won't let me access spotify on my phone

Hi, I have noticed a few people have had this problem but I have yet to find a solution. I have tried deleting the app numerous times and it just sits there, greyed out. If I click on it, it just comes up "Waiting" but nothing ever happens. I logged ...

Casual Listener

Hi, I have noticed a few people have had this problem but I have yet to find a solution. I have tried deleting the app numerous times and it just sits there, greyed out. If I click on it, it just com...

monkoora

Casual Listener

899 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Local files on won't show up as grey on my iphone

Hello, I've been wrapping my brain on how to fix this issue. Recently, I've had some songs that I've been wanting to download onto my phone that I can also listen along to other streamed songs. As I have premium, I tried to take advantage of this but...

Newbie

Hello, I've been wrapping my brain on how to fix this issue. Recently, I've had some songs that I've been wanting to download onto my phone that I can also listen along to other streamed songs. As I ...

439 Views

0 replies

0 likes

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  • 0 replies
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Can’t change volume using Spotify Connect with iOS 11

I use Spotify Connect to play music on my Yamaha Rx-V479 AV receiver. I can no longer control the volume of this external device while using the iOS app on my iPhone 7 that has been updated to iOS 11.

Casual Listener

I use Spotify Connect to play music on my Yamaha Rx-V479 AV receiver. I can no longer control the volume of this external device while using the iOS app on my iPhone 7 that has been updated to iOS 11.

Big_Bob

Casual Listener

4067 Views

7 replies

4 likes

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  • 7 replies
  • 4 likes

Superuser Contribution Scrolling bar is not visible

Hi, Scrolling bar on IOS is black on a black background so it is totally invisible.

Newbie

Hi,   Scrolling bar on IOS is black on a black background so it is totally invisible.    

Aimee_T

Roadie

623 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

iPhone 4 - Unable to log-in using Facebook. It logs into Facebook instead...

iPhone 4, latest versions of FB, Spotify and iOS.Not a credentials issue. Currently listening to Spotify on Web App on PC. Action: Launch Spotify app, click Log In Using FacebookResults:- Either, already authorised, then shows my news feed. Clicking ...

Casual Listener

iPhone 4, latest versions of FB, Spotify and iOS. Not a credentials issue. Currently listening to Spotify on Web App on PC.   Action: Launch Spotify app, click Log In Using Facebook Results:...

MexiKiwiMike

Casual Listener

484 Views

1 replies

0 likes

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  • 1 replies
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Infiniti Q50 "This iPod does not contain music files"

Hey all, I hope you are able to end my months of frustration. Before you ask, I have searched this issue to death and have tried the various "fixes" found on other sites, to no avail. Here is what is going on: I can play Spotify on my iPhone X throug...

Newbie

Hey all, I hope you are able to end my months of frustration. Before you ask, I have searched this issue to death and have tried the various "fixes" found on other sites, to no avail.   Here i...

2709 Views

0 replies

1 likes

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Spotify with iPhone X and Wlan Trouble

Hello, For a few weaks or month i have these problem:When i start Spotify on my iPhoneX with Wlan Connection there is only the load screen or it shows the screen that Spotify is "offline". I cant search to new songs. I can only play offline music.Som...

Newbie

Hello,   For a few weaks or month i have these problem: When i start Spotify on my iPhoneX with Wlan Connection there is only the load screen or it shows the screen that Spotify is "offline"....

421 Views

0 replies

0 likes

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New update

This new update isn’t very good I want my old Spotify back. Is there a way I can reverse the update and go back to the old? Thank you

Newbie

This new update isn’t very good I want my old Spotify back. Is there a way I can reverse the update and go back to the old? Thank you

Maxim

Spotify Star

772 Views

1 replies

2 likes

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  • 1 replies
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Payment problem/ Ödeme sorunu

eski facebook ile üyeliğimden oturumu kapatıp farklı mail ile yeni oturum açtm ısrarla banka ödemesini kabul etmiyor ne yapmam gerekiyor ?

Newbie

eski facebook ile üyeliğimden oturumu kapatıp farklı mail ile yeni oturum açtm ısrarla banka ödemesini kabul etmiyor ne yapmam gerekiyor ?

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
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