Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
45047 Views
15 replies
36 likes

45047 Views
15 replies
36 likes

Radio feature is missing

I’ve installed the latest version of Spotify on my iPhone 8 and the radio button is missing from the buttom bar, also I can’t start a song radio.. please help

YuvalShani
Newbie
I’ve installed the latest version of Spotify on my iPhone 8 and the radio button is missing from the buttom bar, also I can’t start a song radio.. please help
2018-03-13 11:18:57 PM
2018-03-14 3:29:55 PM
Austin31
Newbie
909 Views
2 replies
0 likes

909 Views
2 replies
0 likes

Solved!! Deleting Playlists on Ipad without losing them on my laptop

Maybe someone out there can help me. I use spotify premium to get playlists from my laptop to an Ipad. Sometimes I want to get rid of a playlist on the Ipad without deleting it on my laptop. Tried everything and nothing works. Whenever I want to get ...

ab-nh
Casual Listener
Maybe someone out there can help me. I use spotify premium to get playlists from my laptop to an Ipad. Sometimes I want to get rid of a playlist on the Ipad without deleting it on my laptop. Tri...
2013-08-13 4:41:56 AM
2018-03-14 11:06:34 AM
Kevincraigmagic
Casual Listener
7844 Views
8 replies
0 likes

7844 Views
8 replies
0 likes

Spotify not loading in Wifi

I work at a school and we use spotify premium daily. Unfortunately, as of late, the spotify app is not working on our ipads or iphones while on wifi. In data we are fine. I have uninstalled and reinstalled the apps multiple times and have tried chang...

matthcs
Newbie
I work at a school and we use spotify premium daily. Unfortunately, as of late, the spotify app is not working on our ipads or iphones while on wifi. In data we are fine. I have uninstalled and reins...
2018-02-09 4:14:12 PM
2018-03-14 10:42:14 AM
Zer0x
Newbie
800 Views
2 replies
0 likes

800 Views
2 replies
0 likes

Can't change credit card - update button only refreshes the page

I need to change my credit card, and yet when I go to my account > subscription on the Spotify website and try to change my details by clicking the "Update" button - nothing happens! The page merely refreshes and I'm unable to enter my new details. T...

user-removed
Visitor
I need to change my credit card, and yet when I go to my account > subscription on the Spotify website and try to change my details by clicking the "Update" button - nothing happens! The page mere...
2018-03-13 11:36:19 PM
2018-03-14 7:52:15 AM
user-removed
Not applicable
907 Views
2 replies
0 likes

907 Views
2 replies
0 likes

Sort by recently added doesn’t work

On the current iPad version when I select sort by date added my playlist sorts in an odd manner. If I add a song it will appear under 3 or 4 songs..

Drodm
Newbie
On the current iPad version when I select sort by date added my playlist sorts in an odd manner. If I add a song it will appear under 3 or 4 songs. .
2018-03-14 3:23:05 AM
2018-03-14 5:39:41 AM
user-removed
Not applicable
523 Views
1 replies
0 likes

523 Views
1 replies
0 likes

Daily Mix - no artist list on iOS

Hello - Recently the based on list of artists has disapeared from my Daily Mixes on iOS. Screenshot attached. I've tried rebooting, logging in and out of Spotify, and deleting the app and re-installing it. I do see the list of artists on the desktop ...

bezzo
Casual Listener
Hello - Recently the based on list of artists has disapeared from my Daily Mixes on iOS. Screenshot attached. I've tried rebooting, logging in and out of Spotify, and deleting th...
2018-03-13 12:20:03 AM
302 Views
0 replies
0 likes

302 Views
0 replies
0 likes

Cannot play music while connect to device

For some reason when I try and play certain songs while connected to my SONOS speakers I get an error message reading “Can’t play right now - You can’t play this content while connected to another device.” Please help.

OldBob
Newbie
For some reason when I try and play certain songs while connected to my SONOS speakers I get an error message reading “Can’t play right now - You can’t play this content while connected to another de...
2018-03-13 11:59:25 PM
365 Views
0 replies
0 likes

365 Views
0 replies
0 likes

My music won't play

This issue has been going on for about a month now. My music will play and then stop after 7-11 seconds. It doesn't pause it, it just literally doesn't play anymore no matter what i do.I removed my phone from offline devices and it fixed nothing.I lo...

l__castillo
Newbie
This issue has been going on for about a month now. My music will play and then stop after 7-11 seconds. It doesn't pause it, it just literally doesn't play anymore no matter what i do. I removed my...
2017-05-21 3:53:31 AM
2018-03-13 11:31:20 PM
taylorer
Newbie
474 Views
1 replies
0 likes

474 Views
1 replies
0 likes

playing local music on iphone

Is there a way to play local music file that are already on my phone?

stranger281
Newbie
Is there a way to play local music file that are already on my phone?
2018-03-13 9:15:58 PM
348 Views
0 replies
0 likes

348 Views
0 replies
0 likes

Love and dislike buttons in Daily mix disappeared after going preimium

when i used the free spotify, in the Daily mix, there were 2 buttons for love and dislike. I then upgraded to premium and those button are now gone (they were replaced with the repeat and shuffle buttons) and i still want to "help" spotify understand...

user-removed
Visitor
when i used the free spotify, in the Daily mix, there were 2 buttons for love and dislike. I then upgraded to premium and those button are now gone (they were replaced with the repeat and shuffle but...
2018-03-13 1:39:02 PM
2018-03-13 7:54:17 PM
user-removed
Not applicable
646 Views
1 replies
0 likes

646 Views
1 replies
0 likes

Solved!! How can I delete a song from playlist?

When I changed my spotify to premium I cant no longer delete a song from my own playlists! There simly isin't a " button" for it anymore??!!

kannistojenni
Newbie
When I changed my spotify to premium I cant no longer delete a song from my own playlists! There simly isin't a " button" for it anymore??!!
2017-09-10 7:50:02 AM
2018-03-13 5:51:19 PM
islaylass
Casual Listener
3980 Views
4 replies
0 likes

3980 Views
4 replies
0 likes

device broadcast status

is this still a thing?

gabischoon
Newbie
is this still a thing?
2017-07-25 5:54:18 AM
2018-03-13 4:42:27 PM
Jonatanfolke
Casual Listener
4913 Views
2 replies
1 likes

4913 Views
2 replies
1 likes

Song stuck as saved

I keep trying to delete a song from my saved, specifically 'Somebody's watching me' and it just doesn't delete from my saved songs. I click the (x) to delete it from my library, but every time I come back, it's still there. It's stuck and I don't kno...

convhun
Newbie
I keep trying to delete a song from my saved, specifically 'Somebody's watching me' and it just doesn't delete from my saved songs. I click the (x) to delete it from my library, but every time ...
2018-03-13 3:22:06 PM
349 Views
0 replies
0 likes

349 Views
0 replies
0 likes

Every button including shuffle play gives me "You have discovered a premium feature"

Hello all, I've been having a problem since three days now, and can't find an answer.Every time I try to play a song, playlist, album or anything, I get the "You have discovered a premium feature" message, even while hitting "Shuffle play" which mean...

Arnoer
Casual Listener
Hello all, I've been having a problem since three days now, and can't find an answer. Every time I try to play a song, playlist, album or anything, I get the "You have discovered a premium ...
2018-03-10 6:08:25 PM
2018-03-13 2:36:40 PM
Arnoer
Casual Listener
913 Views
1 replies
0 likes

913 Views
1 replies
0 likes

Songs play for about five seconds, then stop

I have a premium account and I’ve been having this issue for a while. I try to play any song, and it will pause about five seconds in. I close the app and try to restart but the problem persists.Just a couple notes for troubleshooting:1) I tried a re...

Madlyhattingly
Newbie
I have a premium account and I’ve been having this issue for a while. I try to play any song, and it will pause about five seconds in. I close the app and try to restart but the problem persists. Ju...
2018-03-13 2:00:07 PM
270 Views
0 replies
1 likes

270 Views
0 replies
1 likes

Battery Drain

I have an iPhone 4S, and the Spotify app has been using 28-32% of my battery consistently, and I listened to music for 10 minutes (that only shaved off 1%) but still. I have a screenshot of my battery usage if need be. This is all happening in the ba...

RaiderFlyNO
Newbie
I have an iPhone 4S, and the Spotify app has been using 28-32% of my battery consistently, and I listened to music for 10 minutes (that only shaved off 1%) but still. I have a screenshot of my batter...
2018-03-13 1:24:23 PM
492 Views
0 replies
0 likes

492 Views
0 replies
0 likes

Is not appearing my next song, neither playing now

Since that I made a download on my iPhone 8 Plus my next and actual song is not showing to me, so I cannot see what is the next song. I already update and reinstalled, but nothing changes. Below you can see the Screenshot of my problem.

EmausShuak
Newbie
Since that I made a download on my iPhone 8 Plus my next and actual song is not showing to me, so I cannot see what is the next song. I already update and reinstalled, but nothing changes. Below you ...
2018-03-13 4:08:50 AM
273 Views
0 replies
1 likes

273 Views
0 replies
1 likes

Why isn't there a simple "DOWNLOADS" folder on Spotify?

I used to be able to see a folder (?) listing of all the albums/songs I had downloaded on my phone but that no longer exists? Now I have to go searching through albums/songs and look for the green indicator? Why oh why can't they just be in one place...

zeddog1493
Regular
I used to be able to see a folder (?) listing of all the albums/songs I had downloaded on my phone but that no longer exists? Now I have to go searching through albums/songs and look for the gr...
2018-03-12 4:56:12 AM
2018-03-13 4:05:11 AM
zeddog1493
Regular
610 Views
4 replies
0 likes

610 Views
4 replies
0 likes

iPhone App malfunction

Hi all,About a week ago the Spotify app made me login every time I opened the app, it never used to do that. Once I was in, all of my downloads that I was able to listen to offline were no longer download (this happened on my IPad as well). I message...

Brittanycarino
Newbie
Hi all, About a week ago the Spotify app made me login every time I opened the app, it never used to do that. Once I was in, all of my downloads that I was able to listen to offline were no lo...
2018-03-12 11:56:18 AM
2018-03-13 3:26:50 AM
Ashleymarie014
Newbie
475 Views
1 replies
0 likes

475 Views
1 replies
0 likes

Playing music

When I go to play music with the new 8.4.43.908 update and I go to turn off my phone woke I would and put it in my pocket when my phone hits its 10 second mark it locks and I now can’t play music like I use to

R03192005j
Newbie
When I go to play music with the new 8.4.43.908 update and I go to turn off my phone woke I would and put it in my pocket when my phone hits its 10 second mark it locks and I now can’t play music lik...
2018-03-12 9:38:09 PM
301 Views
0 replies
0 likes

301 Views
0 replies
0 likes

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