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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37288 Views

41 replies

10 likes

  • 37288 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102875 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1315 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299232 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125908 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Cannot login with facebook on my iphone

Hi, i spent 2 hours reading existing posts on that topic and try some of the suggestions unsuccessfully. Ä i got no error message after choosing facebook to login, but the app always redirects me on the login page (loop). I made sure to log out every...

Casual Listener

Hi,    i spent 2 hours reading existing posts on that topic and try some of the suggestions unsuccessfully. Ä   i got no error message after choosing facebook to login, but the app...

Tboillat

Casual Listener

826 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Shuffle

I feel like the shuffle order is the same each time on my iPhone for a playlist. Anyone else experience this?

Regular

I feel like the shuffle order is the same each time on my iPhone for a playlist. Anyone else experience this?

Bellaxx13

Casual Listener

877 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution CANCIONES DE PLAYLIST NO APARECEN

ME HICE UNA PLAYST EN SPOTIFY DE ESCRITORIO QUE TIENE +50 CANCIONES (WINDOWS) Y CUANDO ABRO LA PLAYLIST EN EL CELULAR (iOS) SOLO APARECEN 4

Newbie

ME HICE UNA PLAYST EN SPOTIFY DE ESCRITORIO QUE TIENE +50 CANCIONES (WINDOWS) Y CUANDO ABRO LA PLAYLIST EN EL CELULAR (iOS) SOLO APARECEN 4

Bellaxx13

Casual Listener

18141 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Random skips

When I go to play a song on my phone, it would sometimes skip that song. Since I’m not using premium, that’s pretty annoying for me since I can’t go back to that song. Is there any fix for this? Thx.

Newbie

When I go to play a song on my phone, it would sometimes skip that song. Since I’m not using premium, that’s pretty annoying for me since I can’t go back to that song. Is there any fix for this? Thx.

Robert_W

Community Legend

694 Views

1 replies

1 likes

  • 694 Views
  • 1 replies
  • 1 likes

x

,

Casual Listener

,

Maxim

Spotify Star

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Solved!! Music cuts out

So my music will randomly cut out but only on my playlists. And I have my WiFi on. It will just randomly cut out. What should I do ?

Newbie

So my music will randomly cut out but only on my playlists. And I have my WiFi on. It will just randomly cut out. What should I do ? 

Nico

Community Legend

1078 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Folder Downloads

Hi, Is there any way to download all playlists/albums in a folder, ideally automatically downloading any new playlists/albums added to that folder? Cheers in advance

Newbie

Hi,    Is there any way to download all playlists/albums in a folder, ideally automatically downloading any new playlists/albums added to that folder?   Cheers in advance &nbs...

Nico

Community Legend

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

Solved!! Daily mixes gone from library

I subscribed to premium, and suddenly my daily mixes are gone.I don't even have the "Your daily mixes" option in my library, and they are also gone from home screen. How do I get them back?

Regular

I subscribed to premium, and suddenly my daily mixes are gone. I don't even have the "Your daily mixes" option in my library, and they are also gone from home screen.   How do I get them back?

user-removed

Not applicable

1772 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Kenwood car bluetooth problem (data)

Hello, I have an iPhone 6 with the latest iOS and the latest version of Spotify app. I can't see song titles and artists on my Kenwood 2Din car screen when I play via bluetooth. (Kenwood DDX4016BT) Almost a year ago everything was working perfectly. ...

Casual Listener

Hello, I have an iPhone 6 with the latest iOS and the latest version of Spotify app.   I can't see song titles and artists on my Kenwood 2Din car screen when I play via bluetooth. (Kenwoo...

rxtarcher

Casual Listener

1312 Views

2 replies

0 likes

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  • 2 replies
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Transfer downloads

I have Spotify premium and I use it on both my iPad and my iPhone. However, on my iPhone I have tons of music downloaded via Spotify, but none on my iPad. Is there an easy way to transfer these downloaded songs? Or must I go through and search and do...

Newbie

I have Spotify premium and I use it on both my iPad and my iPhone. However, on my iPhone I have tons of music downloaded via Spotify, but none on my iPad. Is there an easy way to transfer these downl...

Powder12

Newbie

731 Views

2 replies

1 likes

  • 731 Views
  • 2 replies
  • 1 likes

Solved!! Shuffle function missing

For some reason my shuffle function is gone missing. Instead there is a heart at the same place. Help me!

Casual Listener

For some reason my shuffle function is gone missing. Instead there is a heart at the same place. Help me!

Nico

Community Legend

1896 Views

3 replies

0 likes

  • 1896 Views
  • 3 replies
  • 0 likes

Solved!! Local files not downloading on phone

Hello. I´ve tried so many solutions but nothing works for me.The local file won't download on my device! It looks like this. It's waiting to download forever. What can i do? I´ve tried everything!

Casual Listener

Hello. I´ve tried so many solutions but nothing works for me. The local file won't download on my device! It looks like this.  It's waiting to download forever.  What can i do?  ...

FFXVFTW

Music Fan

1443 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Troubleshooting ipod 4.gen ios 6.1.6 app 1.8.1.8

Hi,unfortunately my spotify app stopped playing anything on my old ipod. My guess, Spotifys attemt to block untruhtful users blocked my ipod too. Since it almost stopped playing aroud the same time in march earlier this year.... Anyone having the sam...

Casual Listener

Hi, unfortunately my spotify app stopped playing anything on my old ipod. My guess, Spotifys attemt to block untruhtful users blocked my ipod too. Since it almost stopped playing aroud the same time...

529 Views

0 replies

0 likes

ipod
  • 529 Views
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Library search not working properly

I've noticed that library search does not always find the song and it's much more than just one song. For example in screenshot1 I want to find a song 'Adventure', so I start typing 'Ad' and the song I'm looking for shows up in results. However if I ...

Newbie

I've noticed that library search does not always find the song and it's much more than just one song. For example in screenshot1 I want to find a song 'Adventure', so I start typing 'Ad' and the song...

472 Views

0 replies

0 likes

  • 472 Views
  • 0 replies
  • 0 likes

Apple EarPods simply skipping, pausing or speeding up music

So, in the last 15 months I’ve had two iPhone 7s, (one faulty and replaced, one stolen) and have just upgraded to an iPhone X. With each phone I have experienced the same issue. When using Spotify, my music either jumps, pauses, and most recently ran...

Visitor

So, in the last 15 months I’ve had two iPhone 7s, (one faulty and replaced, one stolen) and have just upgraded to an iPhone  X. With each phone I have experienced the same issue. When using Spot...

1619 Views

0 replies

1 likes

  • 1619 Views
  • 0 replies
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Superuser Contribution An error occured: TRY AGAIN

I keep getting the message "An error occured: TRY AGAIN." I tried updating the app and my iOS. I deleted the app and insalled it agian. I also tried reatarting my iPad. Nothing works. Spotify plays just fine on my Samsung Phone, just not my iPad. Ple...

Newbie

I keep getting the message "An error occured: TRY AGAIN." I tried updating the app and my iOS. I deleted the app and insalled it agian. I also tried reatarting my iPad. Nothing works. Spotify plays j...

Ferus1

Newbie

1575 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Follow tab is gone!

I can’t find the follow tab! It used to be right under the artist’s name but now there’s nothing there! Help!!

Casual Listener

I can’t find the follow tab!  It used to be right under the artist’s name but now there’s nothing there!  Help!!  

Keanu_C

Community Legend

628 Views

1 replies

0 likes

  • 628 Views
  • 1 replies
  • 0 likes

Local files not transferring to new iphone

I've just upgraded iphones from a 6s to 8 and my local files on my mac are not transferring to my new phone.I've tried uninstalling spotify on phone and mac, reloading the local files to spotify and flicking the download buttons on and off. Why are t...

Newbie

I've just upgraded iphones from a 6s to 8 and my local files on my mac are not transferring to my new phone. I've tried uninstalling spotify on phone and mac, reloading the local files to spotify an...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

premium

O meu Spotify era premium e de repente ele deixou de ser e desde entao meu pai me manda o convite pra ser premium pelo email e aparece uma notificação dizendo que eu n posso. Alguem pode me ajudar pf? Abraços

Newbie

O meu Spotify era premium e de repente ele deixou de ser e desde entao meu pai me manda o convite pra ser premium pelo email e aparece uma notificação dizendo que eu n posso. Alguem pode me ajudar pf...

Bittencourt

Spotify Star

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes