Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237998 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Moderator
119242 Views
117 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447611 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305636 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Spotify no me ha comprobado que soy estudiante ni me ha llegado el correo de confirmación, sin embargo ya el dinero aparece retirado en la cuenta bancaria o está en espera?
Spotify no me ha comprobado que soy estudiante ni me ha llegado el correo de confirmación, sin embargo ya el dinero aparece retirado en la cuenta bancaria o está en espera?
415 Views
0 replies
0 likes
I have Spotify premium, deleted all my songs, deleted all the connected devices, have still place for 4.1GB on my phone, but nevertheless when I want to download any song, the circle with the arrow stays grey and under the download text it says ‘wait...
I have Spotify premium, deleted all my songs, deleted all the connected devices, have still place for 4.1GB on my phone, but nevertheless when I want to download any song, the circle with the arrow s...
350 Views
0 replies
0 likes
When i connect my iPhone 8 Plus which is fully updated to my vehicle via Bluetooth the Spotify app will close and only show the Spotify symbol with a black screen around it and i can no longer select a song i can only skip songs. I do have premium bu...
When i connect my iPhone 8 Plus which is fully updated to my vehicle via Bluetooth the Spotify app will close and only show the Spotify symbol with a black screen around it and i can no longer select...
Newbie
580 Views
1 replies
0 likes
When I filter to search for a song, the search says that the song is spelled incorrectly when it isn’t. iPhone 8 running the latest software available. Thanks, and also if you could add “Out of my mind” by Jamie Berry, it would be great
When I filter to search for a song, the search says that the song is spelled incorrectly when it isn’t. iPhone 8 running the latest software available. Thanks, and also if you could add “Out of my mi...
442 Views
0 replies
0 likes
Hi,Anyone knows why I can’t start a song radio on my iPad? It works great on my android phone.Thanks
Hi, Anyone knows why I can’t start a song radio on my iPad? It works great on my android phone. Thanks
Not applicable
1052 Views
3 replies
0 likes
The song me or us of young thug skips to 1:50 everytine i listen to it multiple times. Please fix it
The song me or us of young thug skips to 1:50 everytine i listen to it multiple times. Please fix it
379 Views
0 replies
0 likes
Hi, i need some help please.When I upgraded my account premium, my daily mix disappeared and not show in my playlist. I use iphone X, anybody help?
Hi, i need some help please. When I upgraded my account premium, my daily mix disappeared and not show in my playlist. I use iphone X, anybody help?
625 Views
0 replies
0 likes
Okay, why do people with an iPad get to listen to whatever they want whenever they want, but those of us with an iPhone can only play their playlists on shuffle? That's completely unfair.
Okay, why do people with an iPad get to listen to whatever they want whenever they want, but those of us with an iPhone can only play their playlists on shuffle? That's completely unfair.
Newbie
63438 Views
13 replies
5 likes
Hi, recently took the latest update to spotify ipad app (ipad air). Now no devices appear in the available devices section. I get the devices popup with 3 links to information 1) listen on computer, 2)lilsten on TV, 3) connect to a wifi speaker. Wher...
Hi, recently took the latest update to spotify ipad app (ipad air). Now no devices appear in the available devices section. I get the devices popup with 3 links to information 1) listen o...
710 Views
0 replies
0 likes
My playlist won’t shuffle since the most recent update. I click shuffle but it plays the playlist in order. There is also no shuffle option inside the playlist when the songs are playing.
My playlist won’t shuffle since the most recent update. I click shuffle but it plays the playlist in order. There is also no shuffle option inside the playlist when the songs are playing.
Casual Listener
578 Views
1 replies
3 likes
Im getting some crackels, skipping tracks and the music pauses. This happens when i lock the phone while listening. I have an iphone 6 with spotify premium. Any help appreciated
Im getting some crackels, skipping tracks and the music pauses. This happens when i lock the phone while listening. I have an iphone 6 with spotify premium. Any help appreciated
471 Views
0 replies
0 likes
When using with Airpods and listening to a podcast, Airpods controls (tapping the Airpods) work fine however if listening to the podcast at speeds greater than 1 such as 1.2x or 1.5x, the controls will not work.
When using with Airpods and listening to a podcast, Airpods controls (tapping the Airpods) work fine however if listening to the podcast at speeds greater than 1 such as 1.2x or 1.5x, the controls wi...
479 Views
0 replies
1 likes
Hey! I've just wipe my phone and re-installed my apps. During this time, if someone sends a open.spotify link with a track, it opens it up on safari however doesn't take me to the Spotify app. Have tried a reset + re-install of the app and no luck, e...
Hey! I've just wipe my phone and re-installed my apps. During this time, if someone sends a open.spotify link with a track, it opens it up on safari however doesn't take me to the Spotify ap...
Newbie
1999 Views
1 replies
14 likes
When listening to a self-created playlist, it would be great to be able to filter songs based on a BPM range, especially to enhance use of the cross-fade function. Also, I have a lot of playlists and when adding a song to a playlist, it would also be...
When listening to a self-created playlist, it would be great to be able to filter songs based on a BPM range, especially to enhance use of the cross-fade function. Also, I have a lot of playlists and...
915 Views
0 replies
6 likes
hi so i wanted to ask if you put a song on “repeat” does it count as only 1 stream or does it count as multiple streams since it’s on repeat???would really love to get an answer soon as possible thanks
hi so i wanted to ask if you put a song on “repeat” does it count as only 1 stream or does it count as multiple streams since it’s on repeat??? would really love to get an answer soon as possible&nb...
Community Legend
15999 Views
1 replies
0 likes
My iPhone generates bad sound quality. Same settings on a Samsung and the quality is excellent. Anyone that knows what’s wrong? Have quality on max.
My iPhone generates bad sound quality. Same settings on a Samsung and the quality is excellent. Anyone that knows what’s wrong? Have quality on max.
Casual Listener
1359 Views
3 replies
1 likes
Have Mac Desktop App and IOS. I'm trying to be able to play two local songs from my playlist on my iphone, however, they do not show up in the playlist. On my iphone, the playlist says the correct number of songs (19), but the local file songs are mi...
Have Mac Desktop App and IOS. I'm trying to be able to play two local songs from my playlist on my iphone, however, they do not show up in the playlist. On my iphone, the playlist says the ...
554 Views
0 replies
0 likes
The subject says it all. Recently updated phone to iOS 8.1, noticed this problem today. Spotify will stop playing the track as soon as I leave the app (regardless of how I leave it), and refuses to play unless I'm in the application. Looked through t...
The subject says it all. Recently updated phone to iOS 8.1, noticed this problem today. Spotify will stop playing the track as soon as I leave the app (regardless of how I leave it), and ...
Newbie
58831 Views
8 replies
3 likes
Hi, under 'Recently Played' on the Home page for the iOS app I have an icon called 'Your Saved Songs' - this has only appeared in the past week (see screenshot). There is no way to remove it as it doesn't appear in 'Your Library' under 'Recently Play...
Hi, under 'Recently Played' on the Home page for the iOS app I have an icon called 'Your Saved Songs' - this has only appeared in the past week (see screenshot). There is no way to remove it as it do...
451 Views
0 replies
0 likes
So I have about 19 custom songs in a playlist. They show up on my Android device but spotify on iOS 9.3.5 doesn't want to sync them. When I play one and tap the "Listen on this iPad" button it says "Song not downloaded"
So I have about 19 custom songs in a playlist. They show up on my Android device but spotify on iOS 9.3.5 doesn't want to sync them. When I play one and tap the "Listen on this iPad" button it says "...
Not applicable
13989 Views
1 replies
0 likes
