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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233254 Views

27 replies

5 likes

  • 233254 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114793 Views

116 replies

13 likes

Other
  • 114793 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2385 Views

0 replies

0 likes

iOS
  • 2385 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304130 Views

61 replies

16 likes

  • 304130 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129786 Views

19 replies

38 likes

  • 129786 Views
  • 19 replies
  • 38 likes

I need help

Whenever I decided to listen to music on Spotify, the song never changes on my home Screen. The song changes on the app and it plays perfectly but when I click out, the different song doesn’t show up on the home screen. It’s looks like it’s stuck or ...

Newbie

Whenever I decided to listen to music on Spotify, the song never changes on my home Screen. The song changes on the app and it plays perfectly but when I click out, the different song doesn’t show up...

Keanu_C

Community Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

friend feed in offline mode

Is what I'm listening to published to the friend feed while offline?

Visitor

Is what I'm listening to published to the friend feed while offline?

raganhuse

Newbie

1537 Views

1 replies

1 likes

  • 1537 Views
  • 1 replies
  • 1 likes

Solved!! Account

I recently upgraded my phone to the iPhone X and everything was fine for about a week. Then one day when I go to get on Spotify it tells me to log in. I log in with my email and it says there isn’t an active account with this email address. I have be...

Newbie

I recently upgraded my phone to the iPhone X and everything was fine for about a week. Then one day when I go to get on Spotify it tells me to log in. I log in with my email and it says there isn’t a...

user-removed

Not applicable

681 Views

1 replies

0 likes

  • 681 Views
  • 1 replies
  • 0 likes

App won’t allow me to login

Just loaded app onto my iPhone 7. The app won’t allow to be click login or create new account. Have tried to delete and reload a few times and nothing.

Visitor

Just loaded app onto my iPhone 7. The app won’t allow to be click login or create new account. Have tried to delete and reload a few times and nothing.

user-removed

Not applicable

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Spotify iOS Premium is skipping songs

After about 10-20 seconds, the app skips to the next song.

Newbie

After about 10-20 seconds, the app skips to the next song.

user-removed

Not applicable

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account problems!!!!

So I had an account a few years ago and I quit using it. About six months ago I made a new account with my second email address and have premium ever since. I just forgot my password and tried logging out and resetting it but when I logged in it open...

Newbie

So I had an account a few years ago and I quit using it. About six months ago I made a new account with my second email address and have premium ever since. I just forgot my password and tried loggin...

Melody

Spotify

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Solved!! iOS 11 BMW Spotify

Since the iOS 11.01 Update the Spotify app doesnt work with the Bmw f23 anymore. whats going on there?

Regular

Since the iOS 11.01 Update the Spotify app doesnt work with the Bmw f23 anymore.   whats going on there?

Marpap

Newbie

15786 Views

12 replies

4 likes

  • 15786 Views
  • 12 replies
  • 4 likes

Solved!! Won't sign me in on a new iPhone I am trying to install on

I've just d/l'd the app to a new iPhone i got. After entering my login info, it just hangs, just showing those three circles as if it's trying to log in. I can log into my new laptop fine, so I know the account info is fine.

Regular

I've just d/l'd the app to a new iPhone i got.  After entering my login info, it just hangs, just showing those three circles as if it's trying to log in.  I can log into my new laptop fine...

Nico

Community Legend

2079 Views

9 replies

0 likes

  • 2079 Views
  • 9 replies
  • 0 likes

Solved!! Offline playlists disappearing.

Hey! I have playlists with a total of 800 tracks which I always sync to new devices. Recently, my iPhone tells me that I "have offline playlists on more than free devices etc" and just deletes every song I synced to my phone. Now this is happening on...

Casual Listener

Hey!   I have playlists with a total of 800 tracks which I always sync to new devices. Recently, my iPhone tells me that I "have offline playlists on more than free devices etc" and just ...

ianmoone

Regular

5988 Views

25 replies

0 likes

  • 5988 Views
  • 25 replies
  • 0 likes

Search function does not work

As of yesterday I do have premium. Today the search function (loop) does not work. With first letter entering I do get error message "error occured try again"

Casual Listener

As of yesterday I do have premium. Today the search function (loop) does not work. With first letter entering I do get error message "error occured try again"  

Nico

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Local Files

So I just got a iphone from android and downloading songs from my computer to android had 0 problems and now with apple the songs aren't even showing up like I have a playlist of entierly local file songs from a unreleased album and when I go to that...

Casual Listener

So I just got a iphone from android and downloading songs from my computer to android had 0 problems and now with apple the songs aren't even showing up like I have a playlist of entierly local file ...

Nico

Community Legend

809 Views

1 replies

0 likes

  • 809 Views
  • 1 replies
  • 0 likes

Downloaded Songs After Free Trial

Hi Spotify, I just wanted to know if I can keep my downloaded songs on my Ipad after my free trial. What do I have to do to keep listening to them offline, if anything can? Thanks

Newbie

Hi Spotify,                   I just wanted to know if I can keep my downloaded songs on my Ipad after my free trial. What do I have to do to keep l...

fininflation

Newbie

4206 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

App interface

Hi! Yesterday my spotify app startes to look like shown in the picture. I tries update the app, reinstall the app and even update my iphone.any suggestion on how i can get to the normal app interface again?thanks!

Casual Listener

Hi! Yesterday my spotify app startes to look like shown in the picture. I tries update the app, reinstall the app and even update my iphone. any suggestion on how i can get to the normal app interfa...

Pancholina

Casual Listener

1152 Views

4 replies

0 likes

  • 1152 Views
  • 4 replies
  • 0 likes

shuffle doesn't work.

shuffle doesn't work when I play music using the app on my phone it only plays 20 or 30 songs and then repeats itself even if I have more around 400 songs. Whats wrong with the app? has anyone else noticed it? tried to look answers online but a lot o...

Newbie

shuffle doesn't work when I play music using the app on my phone it only plays 20 or 30 songs and then repeats itself even if I have more around 400 songs. Whats wrong with the app? has anyone else n...

541 Views

0 replies

1 likes

  • 541 Views
  • 0 replies
  • 1 likes

Cannot login with facebook on my iphone

Hi, i spent 2 hours reading existing posts on that topic and try some of the suggestions unsuccessfully. Ä i got no error message after choosing facebook to login, but the app always redirects me on the login page (loop). I made sure to log out every...

Casual Listener

Hi,    i spent 2 hours reading existing posts on that topic and try some of the suggestions unsuccessfully. Ä   i got no error message after choosing facebook to login, but the app...

Tboillat

Casual Listener

841 Views

2 replies

0 likes

  • 841 Views
  • 2 replies
  • 0 likes

Shuffle

I feel like the shuffle order is the same each time on my iPhone for a playlist. Anyone else experience this?

Regular

I feel like the shuffle order is the same each time on my iPhone for a playlist. Anyone else experience this?

Bellaxx13

Casual Listener

919 Views

3 replies

0 likes

  • 919 Views
  • 3 replies
  • 0 likes

Superuser Contribution CANCIONES DE PLAYLIST NO APARECEN

ME HICE UNA PLAYST EN SPOTIFY DE ESCRITORIO QUE TIENE +50 CANCIONES (WINDOWS) Y CUANDO ABRO LA PLAYLIST EN EL CELULAR (iOS) SOLO APARECEN 4

Newbie

ME HICE UNA PLAYST EN SPOTIFY DE ESCRITORIO QUE TIENE +50 CANCIONES (WINDOWS) Y CUANDO ABRO LA PLAYLIST EN EL CELULAR (iOS) SOLO APARECEN 4

Bellaxx13

Casual Listener

18201 Views

3 replies

0 likes

  • 18201 Views
  • 3 replies
  • 0 likes