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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 37135 Views
  • 15 replies
  • 36 likes
  • 37135 Views
  • 15 replies
  • 36 likes

Shuffle an album but other artist's music

HelloWhen I play randomly an album of an artist during this reading I have titles of other singers who comes to mingle with the album of the artist.See the image below while I'm listening to the album of the artist "Eddy de Pretto" we can see downsta...

spotify_aleatoire.jpg
  • Regular
  • Hello When I play randomly an album of an artist during this reading I have titles of other singers who comes to mingle with the album of the artist. See the image below while I'm listening to the ...
  • user-removed
  • Not applicable
  • 413 Views
  • 2 replies
  • 0 likes
  • 413 Views
  • 2 replies
  • 0 likes

Cant search

Cant search for music can oblygt play playlists i already have. iPhone 6s Plus. Plz helo. Have restarted my phone and uninstalled and installed Spotify. Same problem

  • Newbie
  • Cant search for music can oblygt play playlists i already have. iPhone 6s Plus. Plz helo. Have restarted my phone and uninstalled and installed Spotify. Same problem
  • user-removed
  • Not applicable
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

Spotify on iOS10 and Kenwood Excelon DDX594

Just started using a new Kenwood Excelon DDX594 in the car and running latest Spotify v8.4.3 on iOS 10.3.2 on iPhone 6+ using Bluetooth. The Kenwood head unit has a Spotify app installed on it. Note: this isn't a CarPlay featured head unit. Audio pla...

  • Music Fan
  • Just started using a new Kenwood Excelon DDX594 in the car and running latest Spotify v8.4.3 on iOS 10.3.2 on iPhone 6+ using Bluetooth.  The Kenwood head unit has a Spotify app installed on it....
  • evdude123
  • Newbie
  • 8452 Views
  • 13 replies
  • 5 likes
  • 8452 Views
  • 13 replies
  • 5 likes

can't play playlists

I can't play my playlists. I can only play recommend, which is just terrible music. (ios 7)

  • Newbie
  • I can't play my playlists. I can only play recommend, which is just terrible music. (ios 7)
  • user-removed
  • Not applicable
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

Solved!! Family Account - switch users easily

Hi,me and my gf are having a family account and both use the same device at home to listen to spotify. Is there an easy way to switch between our accounts on one single device in the spotify app. (In netflix for example you can choose the user on sta...

  • Casual Listener
  • Hi, me and my gf are having a family account and both use the same device at home to listen to spotify.  Is there an easy way to switch between our accounts on one single device in the spotify...
  • maryannr14
  • Newbie
  • 38138 Views
  • 4 replies
  • 18 likes
  • 38138 Views
  • 4 replies
  • 18 likes

Distorted sound / control volume under iOS

Hi, I've got a problem regarding distortion on some tracks when I listen to them via headphones (Sony MDR-1000X in my case). For example, if I listen to https://open.spotify.com/track/5zOnoB8FdZudDcPX4O8WqF there's a very noticable distortion at 1:19...

  • Visitor
  • Hi,   I've got a problem regarding distortion on some tracks when I listen to them via headphones (Sony MDR-1000X in my case). For example, if I listen to   https://open.spotify.com/tra...
  • zmx80
  • Regular
  • 4515 Views
  • 6 replies
  • 1 likes
  • 4515 Views
  • 6 replies
  • 1 likes

Solved!! Why the music is quiet?

Hello, guys. I’m having a question. Why the same song does sound louder on Apple Music? I’ve just tested two tracks – Blackout by Garbage and The Cure by Lady Gaga using the same headphones. And songs on Apple Music louder. I set my Spotify settings ...

  • Visitor
  • Hello, guys. I’m having a question. Why the same song does sound louder on Apple Music? I’ve just tested two tracks – Blackout by Garbage and The Cure by Lady Gaga using the same headphones. And song...
  • twerpuser
  • Casual Listener
  • 158036 Views
  • 14 replies
  • 3 likes
  • 158036 Views
  • 14 replies
  • 3 likes

Solved!! SOME SONGS DON'T START

dear community, i have about 1000 songs downloaded on my iphone 8...when playing them randomly, sometimes some songs don't start automatically....in summary, either from all songs or from my play-list, i can play 3-4-10 songs with no problem...then s...

  • Casual Listener
  • dear community, i have about 1000 songs downloaded on my iphone 8...when playing them randomly, sometimes some songs don't start automatically....in summary, either from all songs or from my play-lis...
  • marianigiorgio
  • Casual Listener
  • 651 Views
  • 4 replies
  • 0 likes
  • 651 Views
  • 4 replies
  • 0 likes

Spotify Running

I don't have anymore the Running part ("Genre et ambiance" in French) wich allow to choose the BPM you want. Did Spotify change something on Spotify Running ?

  • Newbie
  • I don't have anymore the Running part ("Genre et ambiance" in French) wich allow to choose the BPM you want. Did Spotify change something on Spotify Running ? 
  • user-removed
  • Not applicable
  • 572 Views
  • 4 replies
  • 0 likes
  • 572 Views
  • 4 replies
  • 0 likes

I have pay already from bank transfer in indonesia

Hello guys, i was wondering why my premium not active yet and why i didn’t get any email for my payment?i transfer payment via bank transfer Thanks

  • Newbie
  • Hello guys,   i was wondering why my premium not active yet and why i didn’t get any email for my payment? i transfer payment via bank transfer   Thanks
  • user-removed
  • Not applicable
  • 311 Views
  • 1 replies
  • 0 likes
  • 311 Views
  • 1 replies
  • 0 likes

Battery drain iOS 11

On my iPhone 6s with iOS 11 this app consumer too much battery and this is very terrible. I want to keep Spotify but is very difficult with this problem, please fix it

  • Music Fan
  • On my iPhone 6s with iOS 11 this app consumer too much battery and this is very terrible. I want to keep Spotify but is very difficult with this problem, please fix it
  • timkaren6
  • Newbie
  • 947 Views
  • 3 replies
  • 2 likes
  • 947 Views
  • 3 replies
  • 2 likes

Playback stops after a FRENCH ad

Why is Spotify stops running after a french ad was played ? I'm using an Ipad 2 and what it does is close the Spotify screen and return the ipad to the main screen and then I have to click on the Spotify icon again and press the play button. I've tri...

  • Newbie
  • Why is Spotify stops running after a french ad was played ? I'm using an Ipad 2 and what it does is close the Spotify screen and return the ipad to the main screen and then I have to click on the Spo...
  • 273 Views
  • 0 replies
  • 0 likes
  • 273 Views
  • 0 replies
  • 0 likes

Trial deducts money

I registered 30 trial and it deducts rm4 from my acc. why

  • Casual Listener
  • I registered 30 trial and it deducts rm4 from my acc. why
  • Maxim
  • Spotify Star
  • 416 Views
  • 3 replies
  • 0 likes
  • 416 Views
  • 3 replies
  • 0 likes

Playlist only playing a fraction of the songs on it

So I have a playlist with probably about 300 songs on it currently. It’s only playing about 100 of them, and they seem to be songs that I either have downloaded in my library or frequently listen to outside of the playlist. I want to shuffle the whol...

  • Newbie
  • So I have a playlist with probably about 300 songs on it currently. It’s only playing about 100 of them, and they seem to be songs that I either have downloaded in my library or frequently listen to ...
  • soundster
  • Music Fan
  • 658 Views
  • 2 replies
  • 0 likes
  • 658 Views
  • 2 replies
  • 0 likes

Music Playback Too Fast

Yesterday my music started playing slightly faster which makes everything unlistenable. Does anyone else have this issue? I’ve been a premium member for several years and this is the first issue I’ve had. Disappointed there isn’t a customer support. ...

  • Visitor
  • Yesterday my music started playing slightly faster which makes everything unlistenable. Does anyone else have this issue? I’ve been a premium member for several years and this is the first issue I’ve...
  • soundster
  • Music Fan
  • 16043 Views
  • 2 replies
  • 1 likes
  • 16043 Views
  • 2 replies
  • 1 likes

Musica importata da iPhone

Ciao a tutti. Ho importato la musica dal mio iPhone a Spotify. C’e un modo adesso per rimuoverla oltre al doverle eliminare una alla volta? Sono parecchi brani ma non c’e la dicitura Seleziona tutto. Grazie

  • Casual Listener
  • Ciao a tutti.  Ho importato la musica dal mio iPhone a Spotify. C’e un modo adesso per rimuoverla oltre al doverle eliminare una alla volta? Sono parecchi brani ma non c’e la dicitura Seleziona...
  • 277 Views
  • 0 replies
  • 1 likes
  • 277 Views
  • 0 replies
  • 1 likes

Offline Music is gone and DOWNLOAD LINE disappeared from App ???? !!!!!!

Hello All. All my downlaods are gone and even the line that says "Downloads" on the app has dissapeared! I have double checked and have not downloaded music to more than 3 devices. On my iphone not only has all the offline music dissapered but even a...

  • Newbie
  • Hello All.  All my downlaods are gone and even the line that says "Downloads" on the app has dissapeared!  I have double checked and have not downloaded music to more than 3 devices. On my ...
  • Lorenzo_NGG
  • Roadie
  • 866 Views
  • 3 replies
  • 0 likes
  • 866 Views
  • 3 replies
  • 0 likes

Like dislike buttons

Are the like and dislike buttons coming to iOS? 

  • Music Fan
  • Are the like and dislike buttons coming to iOS? 
  • user-removed
  • Not applicable
  • 456 Views
  • 1 replies
  • 0 likes
  • dislike
    IOS 11
    like
  • 456 Views
  • 1 replies
  • 0 likes

Making playlist public

How do I make a playlist public? I’ve tried everything and it’s just not happening. It doesn’t even have an option to make it public when I push on the top right corner...

  • Newbie
  • How do I make a playlist public? I’ve tried everything and it’s just not happening. It doesn’t even have an option to make it public when I push on the top right corner... 
  • phan_times
  • Community Legend
  • 10633 Views
  • 1 replies
  • 0 likes
  • 10633 Views
  • 1 replies
  • 0 likes