Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
47419 Views
15 replies
36 likes

47419 Views
15 replies
36 likes

Every button including shuffle play gives me "You have discovered a premium feature"

Hello all, I've been having a problem since three days now, and can't find an answer.Every time I try to play a song, playlist, album or anything, I get the "You have discovered a premium feature" message, even while hitting "Shuffle play" which mean...

Arnoer
Casual Listener
Hello all, I've been having a problem since three days now, and can't find an answer. Every time I try to play a song, playlist, album or anything, I get the "You have discovered a premium ...
2018-03-10 6:08:25 PM
2018-03-13 2:36:40 PM
Arnoer
Casual Listener
913 Views
1 replies
0 likes

913 Views
1 replies
0 likes

Songs play for about five seconds, then stop

I have a premium account and I’ve been having this issue for a while. I try to play any song, and it will pause about five seconds in. I close the app and try to restart but the problem persists.Just a couple notes for troubleshooting:1) I tried a re...

Madlyhattingly
Newbie
I have a premium account and I’ve been having this issue for a while. I try to play any song, and it will pause about five seconds in. I close the app and try to restart but the problem persists. Ju...
2018-03-13 2:00:07 PM
271 Views
0 replies
1 likes

271 Views
0 replies
1 likes

Battery Drain

I have an iPhone 4S, and the Spotify app has been using 28-32% of my battery consistently, and I listened to music for 10 minutes (that only shaved off 1%) but still. I have a screenshot of my battery usage if need be. This is all happening in the ba...

RaiderFlyNO
Newbie
I have an iPhone 4S, and the Spotify app has been using 28-32% of my battery consistently, and I listened to music for 10 minutes (that only shaved off 1%) but still. I have a screenshot of my batter...
2018-03-13 1:24:23 PM
494 Views
0 replies
0 likes

494 Views
0 replies
0 likes

Is not appearing my next song, neither playing now

Since that I made a download on my iPhone 8 Plus my next and actual song is not showing to me, so I cannot see what is the next song. I already update and reinstalled, but nothing changes. Below you can see the Screenshot of my problem.

EmausShuak
Newbie
Since that I made a download on my iPhone 8 Plus my next and actual song is not showing to me, so I cannot see what is the next song. I already update and reinstalled, but nothing changes. Below you ...
2018-03-13 4:08:50 AM
273 Views
0 replies
1 likes

273 Views
0 replies
1 likes

Why isn't there a simple "DOWNLOADS" folder on Spotify?

I used to be able to see a folder (?) listing of all the albums/songs I had downloaded on my phone but that no longer exists? Now I have to go searching through albums/songs and look for the green indicator? Why oh why can't they just be in one place...

zeddog1493
Regular
I used to be able to see a folder (?) listing of all the albums/songs I had downloaded on my phone but that no longer exists? Now I have to go searching through albums/songs and look for the gr...
2018-03-12 4:56:12 AM
2018-03-13 4:05:11 AM
zeddog1493
Regular
612 Views
4 replies
0 likes

612 Views
4 replies
0 likes

iPhone App malfunction

Hi all,About a week ago the Spotify app made me login every time I opened the app, it never used to do that. Once I was in, all of my downloads that I was able to listen to offline were no longer download (this happened on my IPad as well). I message...

Brittanycarino
Newbie
Hi all, About a week ago the Spotify app made me login every time I opened the app, it never used to do that. Once I was in, all of my downloads that I was able to listen to offline were no lo...
2018-03-12 11:56:18 AM
2018-03-13 3:26:50 AM
Ashleymarie014
Newbie
475 Views
1 replies
0 likes

475 Views
1 replies
0 likes

Playing music

When I go to play music with the new 8.4.43.908 update and I go to turn off my phone woke I would and put it in my pocket when my phone hits its 10 second mark it locks and I now can’t play music like I use to

R03192005j
Newbie
When I go to play music with the new 8.4.43.908 update and I go to turn off my phone woke I would and put it in my pocket when my phone hits its 10 second mark it locks and I now can’t play music lik...
2018-03-12 9:38:09 PM
302 Views
0 replies
0 likes

302 Views
0 replies
0 likes

Downloaded Playlists Disapear

Have had a premium account for a little over two years. Currently running on an iPhone 7 with IOS 11.2.6 (latest release). I can download playlists and play them offline, but about every two weeks they disapear. Checking the library all the playlists...

user-removed
Visitor
Have had a premium account for a little over two years. Currently running on an iPhone 7 with IOS 11.2.6 (latest release). I can download playlists and play them offline, but about every two weeks th...
2018-03-12 9:09:49 PM
337 Views
0 replies
0 likes

337 Views
0 replies
0 likes

Solved!! Missing volume control in iOS - way to long

Spotify community, in relation to the Apple's iOS music app and various other players the is a very long way to go bevore you get to the volume control. Certainly the iOS device has hardware buttons but for the daily it takes just to long or is in my...

qetuo134679
Newbie
Spotify community, in relation to the Apple's iOS music app and various other players the is a very long way to go bevore you get to the volume control. Certainly the iOS device has hardware butt...
2014-12-09 8:44:44 PM
2018-03-12 8:30:52 PM
Kobi11
Newbie
12638 Views
13 replies
1 likes

12638 Views
13 replies
1 likes

Superuser Contribution Download button missing

Hi,I have Spotify Premium on an Iphone and I have activated the download function.However, when I select an artist in my library, the download butto is missing.Thanks for your help

Lip2
Newbie
Hi, I have Spotify Premium on an Iphone and I have activated the download function. However, when I select an artist in my library, the download butto is missing. Thanks for your help
2017-03-08 9:20:11 PM
2018-03-12 8:08:13 PM
JJ153
Casual Listener
2549 Views
7 replies
1 likes

2549 Views
7 replies
1 likes

Unplayable Songs (Local Files) Not Downloading on iPhone Playlist

Hi All, I have a playlist of about 1,200 songs on my Macbook Pro. About 300-400 of the songs on the playlist are "local files". When I play the playlist on my laptop, they all available and play fine. I am trying to sync this playlist with my new iPh...

nojank
Casual Listener
Hi All, I have a playlist of about 1,200 songs on my Macbook Pro. About 300-400 of the songs on the playlist are "local files". When I play the playlist on my laptop, they all available and ...
2018-03-05 7:48:46 PM
2018-03-12 6:32:16 PM
nojank
Casual Listener
678 Views
1 replies
0 likes

678 Views
1 replies
0 likes

I'm trying to find this weird music video

It a really cool creative music video and this girls are rolling pencils on desks and the main singer has like a short green wig on at one point...

Coca-Styrofoam
Newbie
It a really cool creative music video and this girls are rolling pencils on desks and the main singer has like a short green wig on at one point...
2018-03-12 5:04:17 PM
330 Views
0 replies
0 likes

330 Views
0 replies
0 likes

FB Messenger sharing issue

So I keep getting this error “Not possible to share for an unknown reason. Try again at another time” whenever I try to share a song from the Spotify into a friend’s inbox via messenger app. What’s going on?

IgorVenancio
Newbie
So I keep getting this error “Not possible to share for an unknown reason. Try again at another time” whenever I try to share a song from the Spotify into a friend’s inbox via messenger app. What’s g...
2018-03-12 4:11:44 AM
2018-03-12 1:49:17 PM
wgoodman150
Newbie
823 Views
1 replies
0 likes

823 Views
1 replies
0 likes

Spotify automatically starts playing thru Bluetooth in my truck even when the app is closed

Just recently spotify starts automatically playing when my phone hooks up to the Bluetooth in my truck. Even when the app is closed on my phone. I am using an iPhone 6+ and I need to stop this or I will delete the app!

Mokecoke
Casual Listener
Just recently spotify starts automatically playing when my phone hooks up to the Bluetooth in my truck. Even when the app is closed on my phone. I am using an iPhone 6+ and I need to stop this or I w...
2017-04-25 4:31:53 PM
2018-03-12 12:58:53 PM
Kajowe
Newbie
50022 Views
5 replies
9 likes

50022 Views
5 replies
9 likes

How can I view a history?

Can I view some kind o history on Spotify? I want to know the day that I saved and downloaded some albums, and I can’t remember it... so, is there a way to view the dates of my activities? Thank you!

SPLHCB
Casual Listener
Can I view some kind o history on Spotify? I want to know the day that I saved and downloaded some albums, and I can’t remember it... so, is there a way to view the dates of my activities? T...
2018-03-11 7:10:43 AM
2018-03-12 11:24:48 AM
claricelee
Regular
502 Views
1 replies
0 likes

502 Views
1 replies
0 likes

Superuser Contribution spotify keeps skipping on iphone 6

Spotify is constantly skipping on my iphone, it plays about 2 seconds of a song then skips to the next song in a playlist. If I try to pause the song it just skips on to the next one and resumes playing for 2 seconds, then on to the next song.I pay f...

reesey11
Newbie
Spotify is constantly skipping on my iphone, it plays about 2 seconds of a song then skips to the next song in a playlist. If I try to pause the song it just skips on to the next one and resumes play...
2017-01-19 8:22:29 AM
2018-03-12 10:40:39 AM
Olie2012
Casual Listener
15329 Views
11 replies
4 likes
iphone6
Premium
skipping

15329 Views
11 replies
4 likes

Spotify doesn't find internet connection after switching network from wifi to mobile

Dear all,since some days (maybe last update?) I have the problem that when I leave my home (Wifi) and go into my car and connect my iPhone with CarPlay (or only bluetooth... doesn't matter) Spotify shows "Spotify offline". But I have good LTE signal ...

allesmatze
Music Fan
Dear all, since some days (maybe last update?) I have the problem that when I leave my home (Wifi) and go into my car and connect my iPhone with CarPlay (or only bluetooth... doesn't matter) Spotify...
2018-03-12 10:38:17 AM
502 Views
0 replies
0 likes

502 Views
0 replies
0 likes

I dont have one music

Hello. Friday MHD ft Ninho have post a music. my friends have it on Spotify but not me! what to do ?

Tiagomex1213
Newbie
Hello. Friday MHD ft Ninho have post a music. my friends have it on Spotify but not me! what to do ?
2018-03-12 8:53:11 AM
292 Views
0 replies
0 likes

292 Views
0 replies
0 likes

play music on Instagram stories

Hi, why has spotify stopped playing music in the background on instagram stories?

chinkee21
Newbie
Hi, why has spotify stopped playing music in the background on instagram stories?
2018-03-12 5:55:56 AM
1707 Views
0 replies
0 likes

1707 Views
0 replies
0 likes

Problem on default volume level when using spotify connect on iOS devices with Naim Uniti Star

Hi I am using spotify connect on my iOS devices to communicate with Naim Uniti Star. I found that the volume level would be set as over 70% despite the volume level set at whatever level. I was stocked by the extremely loud sound volume and it really...

dordor
Casual Listener
Hi I am using spotify connect on my iOS devices to communicate with Naim Uniti Star. I found that the volume level would be set as over 70% despite the volume level set at whatev...
2018-03-05 2:33:02 AM
2018-03-12 5:02:45 AM
dordor
Casual Listener
1307 Views
5 replies
0 likes

1307 Views
5 replies
0 likes

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