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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30691 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95419 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1036 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293849 Views

60 replies

15 likes

  • 293849 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123755 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

How do I login to Hulu if I login with Facebook to Spotify?

I got the promotion of Spotify Premium with Hulu. I followed the instructions and completed them without issues. But the Hulu app for iOS doesn’t have the option to login with Facebook. Facebook is my login Auth in Spotify.

Regular

I got the promotion of Spotify Premium with Hulu. I followed the instructions and completed them without issues. But the Hulu app for iOS doesn’t have the option to login with Facebook. Facebook is m...

Keanu_C

Community Legend

24822 Views

4 replies

3 likes

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  • 4 replies
  • 3 likes

Music shuffle

Whenever i shuffle songs, same songs are being played everytime. Can spotify make a change so different songs would also be played on shuffle?

Newbie

Whenever i shuffle songs, same songs are being played everytime. Can spotify make a change so different songs would also be played on shuffle? 

494 Views

0 replies

0 likes

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Solved!! Playlist on iphone app, how to change order?

On my playlist on the computer the newest added song can be put on top so i go from newest to oldest added song. But on my iphone app i cant find how to change order, does anyone know how i change it?

Newbie

On my playlist on the computer the newest added song can be put on top so i go from newest to oldest added song. But on my iphone app i cant find how to change order, does anyone know how i change it?

TRAVISS

Newbie

170993 Views

49 replies

5 likes

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  • 49 replies
  • 5 likes

Unable to login to Spotify on iphone app

I am unable to login to Spotify on my iphone. I downloaded the app, hit login, and then it goes to a new screen with "Log in" on top and a video playing below, but nowhere to actually login. I have deleted and re-downloaded app multiple times. I have...

Newbie

I am unable to login to Spotify on my iphone.  I downloaded the app, hit login, and then it goes to a new screen with "Log in" on top and a video playing below, but nowhere to actually login.&nb...

491 Views

0 replies

0 likes

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Some songs not showing up in my Songs?

Hi,Yesterday I noticed that some of my downloaded songs in Songs on the Spotify app are not showing up despite being there before. The songs are still downloaded and when I search for them using the filter above ‘shuffle play’ they will appear in the...

Casual Listener

Hi, Yesterday I noticed that some of my downloaded songs in Songs on the Spotify app are not showing up despite being there before. The songs are still downloaded and when I search for them using th...

513 Views

0 replies

0 likes

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Do I have to resubscribe to premium to use voice controls on iOS?

edit: April 13 2018: Updating iOS resolved the issue. The voice control doesn't work from the lock-screen and requires unlocking and 1 to 3 taps depending on where you are within the app... so not exactly as safe as siri while driving. Do I have to r...

Casual Listener

edit: April 13 2018: Updating iOS resolved the issue. The voice control doesn't work from the lock-screen and requires unlocking and 1 to 3 taps depending on where you are within the app... so not ex...

503 Views

0 replies

0 likes

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Allow to remove menu items

For simplicity allow users to remove some list items on "Your Music" page. For example, I use only Playlists and Songs section, I would like to have only them to click on them without thinking. As it is, I spend a few moments to find the section I wa...

Roadie

For simplicity allow users to remove some list items on "Your Music" page. For example, I use only Playlists and Songs section, I would like to have only them to click on them without thinking. As it...

Keanu_C

Community Legend

572 Views

1 replies

0 likes

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  • 1 replies
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Using iPod in car

I have recently started using my iPod for music in the car instead of iPhone due to saving charge but when I link the iPod to my in car Bluetooth system I cannot skip songs via controls on steering wheel or touch screen - I can only do it on the iPod...

Newbie

I have recently started using my iPod for music in the car instead of iPhone due to saving charge but when I link the iPod to my in car Bluetooth system I cannot skip songs via controls on steering w...

549 Views

0 replies

0 likes

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Can’t open app when hooked to Bluetooth in my truck

Got a new stereo and installed , when hooked to Bluetooth or usb in my truck I can’t get into my library, iPhone 8 Plus

Casual Listener

Got a new stereo and installed , when hooked to Bluetooth or usb in my truck I can’t get into my library, iPhone 8 Plus 

Simeon_

Regular

1022 Views

3 replies

0 likes

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  • 3 replies
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Playlists aren't shuffling

Hi. So with this new update, I can't seem to get my playlists to shuffle the music on my phone. When I press shuffle, it starts with the first song I added to the playlist and then goes to the second then third and so on. So it basically plays in ord...

Casual Listener

Hi. So with this new update, I can't seem to get my playlists to shuffle the music on my phone. When I press shuffle, it starts with the first song I added to the playlist and then goes to the second...

BrokenRivals

Casual Listener

4474 Views

6 replies

2 likes

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  • 6 replies
  • 2 likes

New fullscreen artwork on iOS

I've noticed that Spotify now automatically goes into Full Sreen artwork and the on-screen controls disppear when playing the playlist 'Today's Top Hits'. I don't like not having the controls on screen but I've noticed that some users do like this fe...

Regular

I've noticed that Spotify now automatically goes into Full Sreen artwork and the on-screen controls disppear when playing the playlist 'Today's Top Hits'.   I don't like not having the control...

dudemanxx

Regular

30160 Views

15 replies

25 likes

  • 30160 Views
  • 15 replies
  • 25 likes

Why cant i play this song?

Why cant i play song 1 and 2? Im from norway, is it because of that? Dont understand

Newbie

Why cant i play song 1 and 2?  Im from norway, is it because of that? Dont understand 

Hubo

Community Legend

917 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Search option lacking genres

Hi guys. Spotify lAndes here in israel less than a month, and sadly I find myself spamming the community with questions about problems with the app. Now there’s something new - ever since I went premium, when I Tap the search option it won’t show me ...

Casual Listener

Hi guys. Spotify lAndes here in israel less than a month, and sadly I find myself spamming the community with questions about problems with the app. Now there’s something new - ever since I went...

SergioDavid

Roadie

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Repeat all and repeat track missing

Can someone tell me where to find the repeat all or repeat track options? It’s gone after the recent update

Newbie

Can someone tell me where to find the repeat all or repeat track options? It’s gone after the recent update

0rangeJuice

Community Legend

828 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify automatically skips some songs

I have spotify premium and for some reason some songs are automatically skipped, the titles are grayed out and appear for about a second before being skipped automatically. Can someone explain why this happens?

Newbie

I have spotify premium and for some reason some songs are automatically skipped, the titles are grayed out and appear for about a second before being skipped automatically. Can someone explain why th...

0rangeJuice

Community Legend

687 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Syncing Local Files to Spotify on an iOS device

I'm having trouble syncing local files from my desktop PC to Spotify on my iOS device. I have these same local files in my iTunes library on that device if it helps. Otherwise, I've browsed other solutions on here, and I cannot seem to get it to work...

Newbie

I'm having trouble syncing local files from my desktop PC to Spotify on my iOS device. I have these same local files in my iTunes library on that device if it helps. Otherwise, I've browsed other sol...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
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Daily Mix is gone after going premium

Hi! I started using Spotify and one of my favorite features was the daily mix. Last week I decided to buy a premium subscription and since then weird things started to happen. First, when I want to hear my daily mix in the windows app it says that I ...

Newbie

Hi! I started using Spotify and one of my favorite features was the daily mix. Last week I decided to buy a premium subscription and since then weird things started to happen. First, when I want to h...

user-removed

Not applicable

1103 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify constantly skipping!

Was wondering if anyone was able to help. My Spotify premium account has suddenly started skipping every single song (last week or so), it’s like a scratched CD and is horrifically annoying (especially as a paying customer!). For some reason siri als...

Newbie

Was wondering if anyone was able to help. My Spotify premium account has suddenly started skipping every single song (last week or so), it’s like a scratched CD and is horrifically annoying (especial...

tk215

Newbie

861 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Superuser Contribution Downloading songs with screen locked

All my friends seem to be able to download music with their phones locked or while browsing other apps but mine will only download with the app open and screen unlocked, is there a way to fix this?

Casual Listener

All my friends seem to be able to download music with their phones locked or while browsing other apps but mine will only download with the app open and screen unlocked, is there a way to fix this?

SergioDavid

Roadie

1423 Views

1 replies

0 likes

  • 1423 Views
  • 1 replies
  • 0 likes